Application Deadline: 11 July 2025 Hybrid Working Pattern: 3 days in Office & 2 WFH About us Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Medical Cover (After Probation) Electric Car Scheme and Money Coach (After Probation) The Role: We're looking for a commercially minded, proactive, and delivery-focused Product Lead to take ownership of our Current Account offering. With P&L responsibility, you'll lead on all aspects of product management - shaping strategy, driving enhancements, improving user experience, and ensuring compliance and risk are effectively managed. You'll work cross-functionally with teams across technology, operations, finance, and the front line, while championing the voice of the customer in everything we do. Responsibilities: Support and manage the delivery of human digital propositions from concept to launch, aligned with the bank's product strategy and vision for the future of banking Manage the current account product roadmap, informed by market trends, customer insights, and strategic priorities Use data and reporting to build a deeper understanding of customer needs and identify opportunities to enhance their experience Ensure positive customer outcomes across the entire product lifecycle Align product development and delivery with Cynergy Bank's strategic goals Manage internal communication plans to support product launches and ongoing engagement working with Marketing for external and customer communications Monitor and analyse product performance, including P&L, customer usage, and key success metrics Understand and manage regulatory, risk, and compliance requirements relevant to the product Collaborate across business areas and digital channels to strengthen the overall customer proposition, including open banking, online, and mobile channels Work closely with Operations to ensure seamless delivery and fulfilment of product experiences Act as a champion for both customers and colleagues, ensuring their voices shape product direction and decision-making Essential Knowledge & Experience: Strong understanding of P&L, and commercial drivers Previous experience of Current Account product / proposition development Understanding and application of regulatory requirements and frameworks Strategic planning Stakeholder influencing and collaboration. Comfortable presenting complex ideas in a clear and concise way to stakeholders at various levels Desirable Knowledge & Experience: Strong understanding of data structure and SQL will be an advantage University Degree (Preferred) Behavioural Attributes: Relentlessly customer focussed Analytical and Insight-Driven with ability to think at a conceptual level Demonstrate resilience in a fast-changing environment Proactive, self-starter Commercially minded
Jul 03, 2025
Full time
Application Deadline: 11 July 2025 Hybrid Working Pattern: 3 days in Office & 2 WFH About us Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Medical Cover (After Probation) Electric Car Scheme and Money Coach (After Probation) The Role: We're looking for a commercially minded, proactive, and delivery-focused Product Lead to take ownership of our Current Account offering. With P&L responsibility, you'll lead on all aspects of product management - shaping strategy, driving enhancements, improving user experience, and ensuring compliance and risk are effectively managed. You'll work cross-functionally with teams across technology, operations, finance, and the front line, while championing the voice of the customer in everything we do. Responsibilities: Support and manage the delivery of human digital propositions from concept to launch, aligned with the bank's product strategy and vision for the future of banking Manage the current account product roadmap, informed by market trends, customer insights, and strategic priorities Use data and reporting to build a deeper understanding of customer needs and identify opportunities to enhance their experience Ensure positive customer outcomes across the entire product lifecycle Align product development and delivery with Cynergy Bank's strategic goals Manage internal communication plans to support product launches and ongoing engagement working with Marketing for external and customer communications Monitor and analyse product performance, including P&L, customer usage, and key success metrics Understand and manage regulatory, risk, and compliance requirements relevant to the product Collaborate across business areas and digital channels to strengthen the overall customer proposition, including open banking, online, and mobile channels Work closely with Operations to ensure seamless delivery and fulfilment of product experiences Act as a champion for both customers and colleagues, ensuring their voices shape product direction and decision-making Essential Knowledge & Experience: Strong understanding of P&L, and commercial drivers Previous experience of Current Account product / proposition development Understanding and application of regulatory requirements and frameworks Strategic planning Stakeholder influencing and collaboration. Comfortable presenting complex ideas in a clear and concise way to stakeholders at various levels Desirable Knowledge & Experience: Strong understanding of data structure and SQL will be an advantage University Degree (Preferred) Behavioural Attributes: Relentlessly customer focussed Analytical and Insight-Driven with ability to think at a conceptual level Demonstrate resilience in a fast-changing environment Proactive, self-starter Commercially minded
Application Deadline: Thursday 27th February 9-Month Fixed Term Contract Hybrid Working Pattern - 3 days in Office & 2 WFH About us: Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits: Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Medical Cover (After Probation) Electric Car Scheme and Money Coach (After Probation) The Role: We are looking for a Project Manager to join our Payments Portfolio Team who has experience of working in Banking and / or Fintech / Payments for at least 5 years. This is an exciting and fast-paced role that requires a self-starter with a team mentality to fit in with our supportive and team-based culture. Responsibilities: The Project Manager reports directly to the Portfolio Lead and is accountable for managingthe full lifecycle of projects in line with our methodology, tasks include Identifying the project goals, objectives and scoping the case for change. Supporting the Business Case development. Project planning and seeking related stage gate and key milestones approval. Providing regular briefings as required to relevant committees / stakeholders. Governance oversight and reporting with clear accountability. KPI management and post project implementation review Providing overall budgetary direction and control Supporting the identification and management of benefits realisation within the project lifecycle. Ensure effective oversight and co-ordination of multiple projects, with particular emphasis on project prioritisation, effective collaboration and matrix management, escalation and management of relevant risks, issues, and change. Continuously assess project outcomes and make necessary adjustments as required to improve project effectiveness and delivery. Collaborating with impacted areas and enabling functions to deliver projects, whist maintaining operational stability and supporting benefits realisation. Essential Knowledge & Experience: Strong experience in payments, cloud solutions and regulatory change. Management of the end-to-end delivery of projects within a portfolio, supporting delivery capability, throughout the lifecycle projects: Shaped projects through initial scoping, planning, business case assessments to pipeline intake and prioritisation. Mobilised projects, scoped projects and identifying the appropriate level of resource to deliver a successful outcome with maximum value. Effectively managed dependencies between projects/programmes ensuring they each deliver as agreed, whilst contributing towards the overarching portfolio. Collaborated with impacted areas to gain their agreement regarding the timeline and budget required. Supported the delivery to the agreed time, quality, and cost, seeking opportunities to drive out further cost savings and increase value throughout the project lifecycle. Managed risks/issues, including maintaining the RAID log, making judgement calls against all the identified risks/issues and the appropriate levels of mitigation required. Managed change control to ensure projects scope is maintained and any change is formally agreed with the impacted areas. Monitored overall progress and initiated corrective action as appropriate. Provided regular reporting to the required detail. Worked with stakeholders and partners to provide the overarching budgetary direction and control of interdependent projects. Ensured the smooth transition of projects into the production environment. Adhered to change management methods and processes, and produced delivery artefacts effectively to the right level of detail. Desirable knowledge & Experience: Experience of Agile delivery methodologies. Strong customer awareness and a proven track record of ensuring the Business is always at the forefront of decision making. Focused on achieving results. Our Values are very important to us, so please see if they reflect what is important to you: Putting the Customer First - Placing the customer at the heart of our decision making to deliver fair outcomes. Risk Front and Centre - We take accountability and manage risks as an intrinsic part of our day-to-day work, embracing ESG. Opportunity, Empowerment and Innovation - We continuously embrace change and achieve agility through innovation. United Team - Inclusive and Diverse - We embrace our differences to create an equal environment, where we can all be at our best. Doing the Right Thing - We act with integrity and transparency in all our dealings.
Feb 17, 2025
Full time
Application Deadline: Thursday 27th February 9-Month Fixed Term Contract Hybrid Working Pattern - 3 days in Office & 2 WFH About us: Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits: Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Medical Cover (After Probation) Electric Car Scheme and Money Coach (After Probation) The Role: We are looking for a Project Manager to join our Payments Portfolio Team who has experience of working in Banking and / or Fintech / Payments for at least 5 years. This is an exciting and fast-paced role that requires a self-starter with a team mentality to fit in with our supportive and team-based culture. Responsibilities: The Project Manager reports directly to the Portfolio Lead and is accountable for managingthe full lifecycle of projects in line with our methodology, tasks include Identifying the project goals, objectives and scoping the case for change. Supporting the Business Case development. Project planning and seeking related stage gate and key milestones approval. Providing regular briefings as required to relevant committees / stakeholders. Governance oversight and reporting with clear accountability. KPI management and post project implementation review Providing overall budgetary direction and control Supporting the identification and management of benefits realisation within the project lifecycle. Ensure effective oversight and co-ordination of multiple projects, with particular emphasis on project prioritisation, effective collaboration and matrix management, escalation and management of relevant risks, issues, and change. Continuously assess project outcomes and make necessary adjustments as required to improve project effectiveness and delivery. Collaborating with impacted areas and enabling functions to deliver projects, whist maintaining operational stability and supporting benefits realisation. Essential Knowledge & Experience: Strong experience in payments, cloud solutions and regulatory change. Management of the end-to-end delivery of projects within a portfolio, supporting delivery capability, throughout the lifecycle projects: Shaped projects through initial scoping, planning, business case assessments to pipeline intake and prioritisation. Mobilised projects, scoped projects and identifying the appropriate level of resource to deliver a successful outcome with maximum value. Effectively managed dependencies between projects/programmes ensuring they each deliver as agreed, whilst contributing towards the overarching portfolio. Collaborated with impacted areas to gain their agreement regarding the timeline and budget required. Supported the delivery to the agreed time, quality, and cost, seeking opportunities to drive out further cost savings and increase value throughout the project lifecycle. Managed risks/issues, including maintaining the RAID log, making judgement calls against all the identified risks/issues and the appropriate levels of mitigation required. Managed change control to ensure projects scope is maintained and any change is formally agreed with the impacted areas. Monitored overall progress and initiated corrective action as appropriate. Provided regular reporting to the required detail. Worked with stakeholders and partners to provide the overarching budgetary direction and control of interdependent projects. Ensured the smooth transition of projects into the production environment. Adhered to change management methods and processes, and produced delivery artefacts effectively to the right level of detail. Desirable knowledge & Experience: Experience of Agile delivery methodologies. Strong customer awareness and a proven track record of ensuring the Business is always at the forefront of decision making. Focused on achieving results. Our Values are very important to us, so please see if they reflect what is important to you: Putting the Customer First - Placing the customer at the heart of our decision making to deliver fair outcomes. Risk Front and Centre - We take accountability and manage risks as an intrinsic part of our day-to-day work, embracing ESG. Opportunity, Empowerment and Innovation - We continuously embrace change and achieve agility through innovation. United Team - Inclusive and Diverse - We embrace our differences to create an equal environment, where we can all be at our best. Doing the Right Thing - We act with integrity and transparency in all our dealings.
Application Deadline: Thursday 19th December Hybrid Working Pattern - 3 days in Office & 2 WFH About us Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Medical Cover (After Probation) Electric Car Scheme and Money Coach (After Probation) Responsibilities: Experience in bridging and short-term lending. Demonstrate high quality asset class knowledge in Real Estate Finance. Network of introducers active in the mid-market (£5m - £30m) debt space. Effective stakeholder management. Needs to demonstrate end to end knowledge across the customer journey covering origination, deal structuring, deal execution and ongoing risk management. Strong credit, financial analysis and modelling skills, including the ability to write good quality, structured papers. Experience in the analysis of development finance cashflow transactions would be advantageous. Understand and adhere to the Bank's policies and procedures with particular reference to: Consumer Duty (incorporating consideration of Vulnerable Customers) Fair Treatment of Customers Information Security and Data Protection Act 2018 (GDPR) Risk management and reporting of risk management incidents Regulatory compliance and prevention of financial crime Disaster recovery and business continuity Conduct Rules and Professional Standards Desirable knowledge & Experience: University Degree Banking Exams Evidence of Continuous Professional Development Behavioural Attributes: Strong problem-solving ability. Ability to effectively coach and mentor colleagues providing future succession for the Bank. Motivate, inspire and create an effective team to achieve set common and individual goals. Support Bank wide Forums as required or identified. Cooperate with and help colleagues across our business, performing other reasonable tasks as may be required from time to time. Demonstrate alignment and actively promote the Bank's values. Risk and/or governance responsibilities: Ensure all client onboarding is completed and actioned in accordance with policy. Work collaboratively alongside 2LOD to ensure transactions are structured appropriately reflecting the Bank's risk appetite. Demonstrate a high level of preparedness for ECC presentations, providing a significant degree of comfort to ECC voting members. Play an active role in the transaction execution phase ensuring compliance with sanctioned terms pre-drawdown. Proactively ensure a smooth handover of customers to the portfolio management team, once a transaction has been successfully concluded. Demonstrate a high level of understanding of the Bank's KYC and AML procedures. Ensure procedure manuals are regularly reviewed and updated to support the adherence to agreed policy and procedures. Ensure that all material audit, risk or compliance issues and audit action points are concluded promptly and within agreed deadlines.
Feb 07, 2025
Full time
Application Deadline: Thursday 19th December Hybrid Working Pattern - 3 days in Office & 2 WFH About us Cynergy Bank is the UK's human digital bank serving the needs of 'scale up' or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology. We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers. Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme . For more information on Cynergy Bank visit Company Benefits Competitive Salary and Company Bonus Competitive holiday allowance plus bank holidays Option to purchase an additional 10 days holiday Pension contribution and Life Assurance Income Protection Scheme and Season Ticket Loan Medical Cover (After Probation) Electric Car Scheme and Money Coach (After Probation) Responsibilities: Experience in bridging and short-term lending. Demonstrate high quality asset class knowledge in Real Estate Finance. Network of introducers active in the mid-market (£5m - £30m) debt space. Effective stakeholder management. Needs to demonstrate end to end knowledge across the customer journey covering origination, deal structuring, deal execution and ongoing risk management. Strong credit, financial analysis and modelling skills, including the ability to write good quality, structured papers. Experience in the analysis of development finance cashflow transactions would be advantageous. Understand and adhere to the Bank's policies and procedures with particular reference to: Consumer Duty (incorporating consideration of Vulnerable Customers) Fair Treatment of Customers Information Security and Data Protection Act 2018 (GDPR) Risk management and reporting of risk management incidents Regulatory compliance and prevention of financial crime Disaster recovery and business continuity Conduct Rules and Professional Standards Desirable knowledge & Experience: University Degree Banking Exams Evidence of Continuous Professional Development Behavioural Attributes: Strong problem-solving ability. Ability to effectively coach and mentor colleagues providing future succession for the Bank. Motivate, inspire and create an effective team to achieve set common and individual goals. Support Bank wide Forums as required or identified. Cooperate with and help colleagues across our business, performing other reasonable tasks as may be required from time to time. Demonstrate alignment and actively promote the Bank's values. Risk and/or governance responsibilities: Ensure all client onboarding is completed and actioned in accordance with policy. Work collaboratively alongside 2LOD to ensure transactions are structured appropriately reflecting the Bank's risk appetite. Demonstrate a high level of preparedness for ECC presentations, providing a significant degree of comfort to ECC voting members. Play an active role in the transaction execution phase ensuring compliance with sanctioned terms pre-drawdown. Proactively ensure a smooth handover of customers to the portfolio management team, once a transaction has been successfully concluded. Demonstrate a high level of understanding of the Bank's KYC and AML procedures. Ensure procedure manuals are regularly reviewed and updated to support the adherence to agreed policy and procedures. Ensure that all material audit, risk or compliance issues and audit action points are concluded promptly and within agreed deadlines.