Yamaha Music London

About Us Yamaha Music London is the flagship store for Yamaha in the UK, offering an exceptional range of acoustic pianos, digital pianos, and musical instruments. We pride ourselves on delivering a premium customer experience, combining expert knowledge with a passion for music. The Role We are seeking a motivated and customer-focused Sales Specialist to join our team. This role is ideal for someone with a strong interest in music, particularly pianos, and a passion for delivering outstanding service. You will play a key role in guiding customers through their purchasing journey, from initial enquiry to final sale and beyond. Key Responsibilities Deliver a premium, consultative sales experience tailored to each customer Demonstrate Yamaha acoustic and digital pianos with confidence and expertise Build and maintain strong relationships with customers, ensuring repeat business and referrals Achieve and exceed individual and team sales targets Manage the full sales process, including enquiries, follow-ups, and closing sales Maintain high showroom standards and ensure instruments are presented at their best Stay up to date with product knowledge, promotions, and industry trends Support store events, workshops, and customer experiences What We're Looking For A passion for music and pianos (playing ability is desirable) Proven experience in retail or sales, ideally in a premium or consultative environment Strong communication and interpersonal skills A proactive, target-driven mindset Ability to build rapport quickly and understand customer needs Well-presented, professional, and enthusiastic Team player with a positive attitude Desirable Skills & Experience Experience selling high-value products Knowledge of Yamaha instruments or similar brands Background in music performance, education, or production What We Offer Competitive salary with performance-based incentives Ongoing product training and development Opportunity to work with a globally respected brand A dynamic and music-focused working environment Career progression opportunities within Yamaha