Accent Housing Group is seeking a Specialist Housing Partner (Independent Living Housing Officer) to support residents in two Independent Living schemes in the Yorkshire region. You will welcome tenants, promote independence, manage tenancy matters, and collaborate with partners to provide joined-up support. The role focuses on building relationships with residents, preventing issues, and helping people thrive in safe, supportive environments, with full-time, on-site work.
Sep 21, 2026
Full time
Accent Housing Group is seeking a Specialist Housing Partner (Independent Living Housing Officer) to support residents in two Independent Living schemes in the Yorkshire region. You will welcome tenants, promote independence, manage tenancy matters, and collaborate with partners to provide joined-up support. The role focuses on building relationships with residents, preventing issues, and helping people thrive in safe, supportive environments, with full-time, on-site work.
Salary : £31,805 per annum (£17.48 per hour) Location : Hybrid, Peterborough (fully onsite during training) Contract : Permanent, full-time Hours : 35 hours per week, Monday to Friday between 8am and 6pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be About the role We're looking for a customer-focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven't gone as expected and helping turn difficult moments into positive outcomes. You'll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well-written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You'll be working in a fast-paced environment, managing multiple cases at once and keeping customers updated throughout the process. You'll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution-focused approach. By following our policies and using your insight to spot learning opportunities, you'll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won't just resolve complaints - it will help shape better services for the future. Salary The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. Complaints Resolution Partner Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 29th & 30th September via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. Planned date: 6th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
Sep 18, 2026
Full time
Salary : £31,805 per annum (£17.48 per hour) Location : Hybrid, Peterborough (fully onsite during training) Contract : Permanent, full-time Hours : 35 hours per week, Monday to Friday between 8am and 6pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be About the role We're looking for a customer-focused, curious and resilient Complaints Resolution Partner to join our busy Complaints team. This is a role where you can genuinely make a difference - supporting customers when things haven't gone as expected and helping turn difficult moments into positive outcomes. You'll investigate issues thoroughly, working closely with contractors and internal teams to understand what happened. Your clear, well-written responses will reflect empathy, accuracy and professionalism, helping customers feel heard and supported. You'll be working in a fast-paced environment, managing multiple cases at once and keeping customers updated throughout the process. You'll need to work confidently to regulated timescales and ensure we remain compliant with Housing Ombudsman requirements - all while maintaining a friendly, calm and solution-focused approach. By following our policies and using your insight to spot learning opportunities, you'll contribute to fair outcomes, continuous improvement and stronger relationships with our customers. Your work won't just resolve complaints - it will help shape better services for the future. Salary The spot salary for the Complaints Resolution Partner post is £31,805 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll have extensive complaint handling experience in a regulated environment, dealing with stage 1 and/or stage 2 complaints including the awareness of the regulations set out by an Ombudsman. You'll also have exceptional customer service skills, with the ability to listen attentively, empathise with customers, and respond impartially. As we adhere to a regulated process with defined timescales for handling complaints, you'll be process-oriented, driven by a passion for problem-solving and ensuring issues are resolved within given timeframes. Strong influencing and stakeholder engagement skills are essential, as you'll collaborate with other departments to investigate circumstances and conduct thorough root cause analysis. Meticulous attention to detail, accuracy, and excellent verbal and written communication skills are crucial as we strive to resolve complaints with a positive outcome. Complaints Resolution Partner Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A call with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 29th & 30th September via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to prepare a presentation and complete a Customer Service questionnaire in advance. Planned date: 6th October at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays (pro-rata for part time), an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
A place to make a difference Location: Hybrid, Bradford or Peterborough Salary: £38,256 per annum Permanent, 35 hours per week, Monday - Friday If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there's a place for you at Accent. Help Shape the Future of Our Homes and Communities This is an exciting opportunity to join Accent at a pivotal point in our journey as we deliver an ambitious new Asset Strategy that will help us create sustainable, high-performing communities for the future. We're looking for a Property Transaction Officer to lead the coordination and delivery of property sales, transfers and acquisitions that support our long-term strategic goals. This is more than a transactional role. It's an opportunity to influence the homes we hold, improve value for money, and ensure our resources are invested where they can have the greatest impact for our customers and communities. If you're organised, commercially aware and enjoy bringing people together to achieve successful outcomes, we'd love to hear from you. What you'll be doing: As a key member of our Asset Strategy team, you'll play a leading role in delivering Accent's portfolio optimisation programme. Working closely with colleagues across the business, customers, solicitors, agents, auction providers and other external partners, you'll oversee the journey from initial approval through to completion. Responsibilities will include: Coordinating property sales, transfers and acquisitions Managing the steps required to market and dispose of identified properties Working with auction houses, agents and professional advisers Monitoring progress across multiple transactions and programmes Maintaining accurate records, data and performance reporting Supporting governance and decision-making processes Ensuring customers are supported throughout the transaction process Providing regular updates to stakeholders and senior leaders Salary The spot salary for the Property Transaction Officer post is £38,256 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you We're looking for someone who enjoys managing complex processes, building strong relationships and driving projects forward. You'll be able to demonstrate: Experience leading property disposals, acquisitions, stock rationalisation or asset management activities. Excellent organisation and attention to detail Strong stakeholder management skills Confidence managing multiple activities and deadlines Experience coordinating projects, programmes or transactions Strong analytical and reporting skills The ability to communicate clearly with a wide range of audiences A customer-focused and solution-oriented approach Good commercial awareness and understanding of confidential and sensitive information handling. Most importantly, you'll be motivated by making a difference and helping to deliver positive outcomes for our customers, communities and business. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 5 th and 6 th September via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: TBC We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do. Please note candidates must have current eligibility to live and work in the UK. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Sep 18, 2026
Full time
A place to make a difference Location: Hybrid, Bradford or Peterborough Salary: £38,256 per annum Permanent, 35 hours per week, Monday - Friday If you pride yourself on delivering the best customer care and want to use your skills to make a positive impact on families and communities, there's a place for you at Accent. Help Shape the Future of Our Homes and Communities This is an exciting opportunity to join Accent at a pivotal point in our journey as we deliver an ambitious new Asset Strategy that will help us create sustainable, high-performing communities for the future. We're looking for a Property Transaction Officer to lead the coordination and delivery of property sales, transfers and acquisitions that support our long-term strategic goals. This is more than a transactional role. It's an opportunity to influence the homes we hold, improve value for money, and ensure our resources are invested where they can have the greatest impact for our customers and communities. If you're organised, commercially aware and enjoy bringing people together to achieve successful outcomes, we'd love to hear from you. What you'll be doing: As a key member of our Asset Strategy team, you'll play a leading role in delivering Accent's portfolio optimisation programme. Working closely with colleagues across the business, customers, solicitors, agents, auction providers and other external partners, you'll oversee the journey from initial approval through to completion. Responsibilities will include: Coordinating property sales, transfers and acquisitions Managing the steps required to market and dispose of identified properties Working with auction houses, agents and professional advisers Monitoring progress across multiple transactions and programmes Maintaining accurate records, data and performance reporting Supporting governance and decision-making processes Ensuring customers are supported throughout the transaction process Providing regular updates to stakeholders and senior leaders Salary The spot salary for the Property Transaction Officer post is £38,256 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you We're looking for someone who enjoys managing complex processes, building strong relationships and driving projects forward. You'll be able to demonstrate: Experience leading property disposals, acquisitions, stock rationalisation or asset management activities. Excellent organisation and attention to detail Strong stakeholder management skills Confidence managing multiple activities and deadlines Experience coordinating projects, programmes or transactions Strong analytical and reporting skills The ability to communicate clearly with a wide range of audiences A customer-focused and solution-oriented approach Good commercial awareness and understanding of confidential and sensitive information handling. Most importantly, you'll be motivated by making a difference and helping to deliver positive outcomes for our customers, communities and business. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 5 th and 6 th September via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: TBC We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do. Please note candidates must have current eligibility to live and work in the UK. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.
Location: Hybrid, Bradford (approx. 2 days in the office) Salary: £35,008 per annum Permanent: 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. Build Your Legal Career With Us Are you a proactive Paralegal looking to build your expertise in housing law and litigation whilst making a meaningful impact on people's lives? We're looking for a motivated and detail-oriented Paralegal to join our Legal Team. This is an exciting opportunity to develop your legal career while supporting a diverse caseload focused on housing disrepair and housing litigation matters. Working closely with experienced legal professionals, you'll play a key role in managing pre-action disrepair claims, supporting litigation, drafting legal documents and helping ensure the organisation remains compliant with legal and regulatory requirements. This role offers the opportunity to work with a high degree of autonomy, while collaborating with colleagues across the organisation to deliver a professional, commercially minded legal service that genuinely makes a difference to our customers. What you'll be doing Supporting the management of housing disrepair and housing litigation matters Managing pre-action disrepair claims and associated legal processes Drafting legal correspondence, pleadings and other legal documentation Conducting legal research and providing practical legal support to internal stakeholders Supporting the litigation process from instruction through to conclusion Maintaining accurate case records and legal documentation Providing legal administrative support to ensure efficient case management Working collaboratively with colleagues across the business to promote legal compliance Identifying opportunities to improve legal processes and ways of working Supporting and sharing knowledge with colleagues across the legal team Why Join Us? This is more than a legal support role. You'll have the opportunity to develop specialist housing law expertise, work on matters that have a tangible impact on communities and contribute to the continuous improvement of an ambitious and supportive legal service. In return, we'll provide a flexible and inclusive working environment, opportunities for professional development and the chance to work alongside experienced legal professionals who are passionate about what they do. Salary The spot salary for this post is £35,008 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you We're looking for a proactive and organised individual who is keen to develop their legal career within a varied and fast-paced environment. You will have: A Law Degree (LLB) or Graduate Diploma in Law (GDL). Experience working within a legal environment, ideally in a paralegal or legal support role. Experience or knowledge of housing law, housing disrepair and/or housing litigation . Excellent organisational skills with a strong attention to detail. The ability to manage competing priorities and meet deadlines effectively. Strong legal research, written communication and drafting skills. A collaborative approach, with the ability to build positive working relationships across teams. A proactive mindset, sound judgement and the confidence to use your initiative. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 29th September and 1st October via Teams Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 7th October at our Bradford office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. We're Committed to Inclusion Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen. Please note candidates must have current eligibility to live and work in the UK
Sep 11, 2026
Full time
Location: Hybrid, Bradford (approx. 2 days in the office) Salary: £35,008 per annum Permanent: 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. Build Your Legal Career With Us Are you a proactive Paralegal looking to build your expertise in housing law and litigation whilst making a meaningful impact on people's lives? We're looking for a motivated and detail-oriented Paralegal to join our Legal Team. This is an exciting opportunity to develop your legal career while supporting a diverse caseload focused on housing disrepair and housing litigation matters. Working closely with experienced legal professionals, you'll play a key role in managing pre-action disrepair claims, supporting litigation, drafting legal documents and helping ensure the organisation remains compliant with legal and regulatory requirements. This role offers the opportunity to work with a high degree of autonomy, while collaborating with colleagues across the organisation to deliver a professional, commercially minded legal service that genuinely makes a difference to our customers. What you'll be doing Supporting the management of housing disrepair and housing litigation matters Managing pre-action disrepair claims and associated legal processes Drafting legal correspondence, pleadings and other legal documentation Conducting legal research and providing practical legal support to internal stakeholders Supporting the litigation process from instruction through to conclusion Maintaining accurate case records and legal documentation Providing legal administrative support to ensure efficient case management Working collaboratively with colleagues across the business to promote legal compliance Identifying opportunities to improve legal processes and ways of working Supporting and sharing knowledge with colleagues across the legal team Why Join Us? This is more than a legal support role. You'll have the opportunity to develop specialist housing law expertise, work on matters that have a tangible impact on communities and contribute to the continuous improvement of an ambitious and supportive legal service. In return, we'll provide a flexible and inclusive working environment, opportunities for professional development and the chance to work alongside experienced legal professionals who are passionate about what they do. Salary The spot salary for this post is £35,008 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you We're looking for a proactive and organised individual who is keen to develop their legal career within a varied and fast-paced environment. You will have: A Law Degree (LLB) or Graduate Diploma in Law (GDL). Experience working within a legal environment, ideally in a paralegal or legal support role. Experience or knowledge of housing law, housing disrepair and/or housing litigation . Excellent organisational skills with a strong attention to detail. The ability to manage competing priorities and meet deadlines effectively. Strong legal research, written communication and drafting skills. A collaborative approach, with the ability to build positive working relationships across teams. A proactive mindset, sound judgement and the confidence to use your initiative. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 29th September and 1st October via Teams Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 7th October at our Bradford office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. We're Committed to Inclusion Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen. Please note candidates must have current eligibility to live and work in the UK
A place to create moments that matter Location : Hybrid Salary : £69,741 per annum Permanent, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Lead the delivery of affordable homes that make a real difference to people's lives. As our Senior Development Programme Manager, you'll play a key role in shaping and delivering Accent's development programme, working with partners, funders and stakeholders to bring new homes and communities to life. If you're a strategic thinker with strong programme leadership skills and a passion for creating positive social impact, this is an exciting opportunity to influence growth, drive performance and help more people feel good to be home. Salary The spot salary for this post is £69,741 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll be an experienced development and programme management professional with a strong track record of leading large-scale development programmes, managing budgets and performance, and working with funding bodies and key stakeholders. You'll be confident analysing complex information, preparing high-quality reports and presenting to senior audiences, while bringing excellent leadership and communication skills to motivate and develop others. With a strong understanding of development appraisal, programme monitoring and public funding, you'll be passionate about delivering affordable homes, driving continuous improvement and collaborating with partners to achieve outstanding outcomes for customers and communities. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 23rd & 24th September via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 30th September at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do . We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen. Because this isn't just a workplace - it's a place to belong . Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Sep 09, 2026
Full time
A place to create moments that matter Location : Hybrid Salary : £69,741 per annum Permanent, 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Lead the delivery of affordable homes that make a real difference to people's lives. As our Senior Development Programme Manager, you'll play a key role in shaping and delivering Accent's development programme, working with partners, funders and stakeholders to bring new homes and communities to life. If you're a strategic thinker with strong programme leadership skills and a passion for creating positive social impact, this is an exciting opportunity to influence growth, drive performance and help more people feel good to be home. Salary The spot salary for this post is £69,741 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you You'll be an experienced development and programme management professional with a strong track record of leading large-scale development programmes, managing budgets and performance, and working with funding bodies and key stakeholders. You'll be confident analysing complex information, preparing high-quality reports and presenting to senior audiences, while bringing excellent leadership and communication skills to motivate and develop others. With a strong understanding of development appraisal, programme monitoring and public funding, you'll be passionate about delivering affordable homes, driving continuous improvement and collaborating with partners to achieve outstanding outcomes for customers and communities. Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring. Planned date: 23rd & 24th September via Teams. Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 30th September at our Peterborough office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do . We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen. Because this isn't just a workplace - it's a place to belong . Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
Location : Hybrid, Bradford, in the office approximately once a month. Salary : Circa £32,000 per annum Permanent, 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. Build Your Finance Career While Making a Difference We're looking for a detail-oriented and proactive Finance Officer to join our Finance team. In this role, you'll support the Service Charge Accountant and wider service charge team in delivering accurate service charge budgets, forecasts and accounts. You'll play a key role in ensuring service charge costs are calculated and allocated correctly, helping us provide a transparent and positive experience for our customers. This is an excellent opportunity for someone with strong Excel skills and a finance background who enjoys working with data, solving problems and ensuring accuracy. What You'll Be Doing Supporting the preparation of service charge budgets, forecasts and year-end accounts. Assisting with the calculation and allocation of service charge costs in line with occupancy agreements and regulatory requirements. Maintaining accurate financial records and service charge data. Producing customer communications and financial information with a high level of accuracy. Investigating and resolving discrepancies and identifying potential issues. Supporting key finance processes and ensuring deadlines are met. Working closely with the Service Charge Accountant and wider Finance team to deliver excellent customer outcomes. Contributing to continuous improvements in systems, processes and reporting. Salary The spot salary for the Finance Officer post is Circa £32,000 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you To be successful in this role, you'll bring: Hands on experience of accounting and financial principles e.g. month end processes, forecasting, budget setting etc. Experience using finance systems and working with financial data. Intermediate to advanced Excel skills, including experience working with formulas, large datasets and data manipulation. Strong reporting and analytical skills, with the ability to identify trends, investigate discrepancies and ensure data accuracy. A high level of attention to detail and a commitment to producing accurate work. The ability to manage competing priorities and work effectively to strict deadlines Strong customer service and stakeholder management skills, with the ability to build positive working relationships Part-qualified in a relevant accounting qualification (or actively working towards qualification) Interviews Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring Planned date: 18th or 21st September via Teams Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 28th September at our Bradford office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role
Sep 07, 2026
Full time
Location : Hybrid, Bradford, in the office approximately once a month. Salary : Circa £32,000 per annum Permanent, 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. Build Your Finance Career While Making a Difference We're looking for a detail-oriented and proactive Finance Officer to join our Finance team. In this role, you'll support the Service Charge Accountant and wider service charge team in delivering accurate service charge budgets, forecasts and accounts. You'll play a key role in ensuring service charge costs are calculated and allocated correctly, helping us provide a transparent and positive experience for our customers. This is an excellent opportunity for someone with strong Excel skills and a finance background who enjoys working with data, solving problems and ensuring accuracy. What You'll Be Doing Supporting the preparation of service charge budgets, forecasts and year-end accounts. Assisting with the calculation and allocation of service charge costs in line with occupancy agreements and regulatory requirements. Maintaining accurate financial records and service charge data. Producing customer communications and financial information with a high level of accuracy. Investigating and resolving discrepancies and identifying potential issues. Supporting key finance processes and ensuring deadlines are met. Working closely with the Service Charge Accountant and wider Finance team to deliver excellent customer outcomes. Contributing to continuous improvements in systems, processes and reporting. Salary The spot salary for the Finance Officer post is Circa £32,000 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount. About you To be successful in this role, you'll bring: Hands on experience of accounting and financial principles e.g. month end processes, forecasting, budget setting etc. Experience using finance systems and working with financial data. Intermediate to advanced Excel skills, including experience working with formulas, large datasets and data manipulation. Strong reporting and analytical skills, with the ability to identify trends, investigate discrepancies and ensure data accuracy. A high level of attention to detail and a commitment to producing accurate work. The ability to manage competing priorities and work effectively to strict deadlines Strong customer service and stakeholder management skills, with the ability to build positive working relationships Part-qualified in a relevant accounting qualification (or actively working towards qualification) Interviews Stage 1: A Place to Connect A Teams interview with the hiring manager. You'll learn more about the role and team, and we'll get to know you - your experience, goals, and what you bring Planned date: 18th or 21st September via Teams Stage 2: A Place to Show Your Strengths A role related assessment and behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance. Planned date: 28th September at our Bradford office. We aim to make the process clear, supportive, and genuinely valuable - a place where you feel informed and confident at every step A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more This is more than a job - it's a place where you can make an impact, feel valued, and be rewarded for what you do We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role
Leasehold and Homeownership Officer A place to create moments that matter Location : Bradford, Hybrid with travel around the region to meet customer needs. Salary : £39,066 per annum Permanent , 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Leasehold and Homeownership Officer, you'll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You'll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.This isn't a desk-bound job. You'll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You'll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.You'll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It's a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You'll need to: Translate legal jargon into clear, customer-friendly language Think creatively to solve problems and improve service Prioritise effectively and manage competing demands Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You'll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It's a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.Plus an essential car user allowance starting at £1,250 per annum. About you Experience in leasehold management within a housing association or managing agent. Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. Ability to work independently as part of a small team and collaboratively across the wider organisation. Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. Excellent communication skills, capable of engaging with multiple stakeholders at various levels. Proficiency in Microsoft Office (Word, Outlook, Excel). The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold).REF-
May 04, 2026
Full time
Leasehold and Homeownership Officer A place to create moments that matter Location : Bradford, Hybrid with travel around the region to meet customer needs. Salary : £39,066 per annum Permanent , 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role As a Leasehold and Homeownership Officer, you'll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You'll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.This isn't a desk-bound job. You'll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You'll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.You'll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It's a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues. You'll need to: Translate legal jargon into clear, customer-friendly language Think creatively to solve problems and improve service Prioritise effectively and manage competing demands Build strong relationships across teams and with customers This is a brilliant opportunity to make a real impact. You'll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It's a role that keeps you on your toes and one where no two days are the same. Salary The spot salary for this post is £39,066 per annum for applicants who fully meet the requirements of the post. If you're still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.Plus an essential car user allowance starting at £1,250 per annum. About you Experience in leasehold management within a housing association or managing agent. Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development. Ability to work independently as part of a small team and collaboratively across the wider organisation. Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach. Excellent communication skills, capable of engaging with multiple stakeholders at various levels. Proficiency in Microsoft Office (Word, Outlook, Excel). The successful applicant will be subject to pre-employment checks, such as DBS and social media screening, before an offer is confirmed. A place to build a future We've got big ambitions and we're looking for people who want to grow with us. Here, you'll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter.And because we believe great work deserves great rewards, here's what you can look forward to: Generous time off - 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support - Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks - Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits - Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies - Enhanced parental leave, flexible working options, and support for work-life balance. Career development - From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more - we'll help you grow and succeed. We're Committed to Inclusion We believe diversity makes us stronger and we're committed to creating a place where everyone feels valued, respected, and able to thrive.Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know - we'll make it happen.Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.You may have experience of the following: Leasehold and Homeownership Officer include Leasehold Officer, Homeownership Officer, Leasehold Services Officer, Leasehold Management Officer, Homeownership Services Officer, Housing Leasehold Officer, Property Services Officer (Leasehold), Residential Property Officer, Housing Management Officer (Leasehold).REF-