Accent Housing

A place to drive change Location : Bradford, Hybrid (2-3 days in the office, with travel as required for meetings and training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 hours per week, Monday - Friday, 9am-5pm Thousands of families depend on us for safe, sustainable and affordable homes. As we continue to transform our services and modernise how we work, technology is becoming central to how we deliver for our customers. It's this belief-that everyone deserves a place to call home-that drives everything we do. Together, we're innovating, improving, and finding new ways to support our customers and colleagues. If you're looking for a career that creates real impact and supports meaningful change, this is the place to be. About the role Lead, innovate and shape our digital future. We are investing in technology like never before. To support this transformation, we're looking for a visionary and hands-on Head of IT Development to lead the teams who design, build and assure the digital services our colleagues and customers rely on every day. This role is perfect for someone who thrives at the intersection of strategy and delivery: you'll architect modern Azure-based platforms, lead talented development and testing teams, and champion engineering practices that raise quality, improve performance, and accelerate delivery. This isn't just a technical leadership position-it's an opportunity to shape the technology landscape of an organisation with a genuine social purpose. Salary The spot salary for this position is £77,405 per annum for applicants who fully meet the requirements. Applicants who are still developing some skills may start at 5% or 10% below the spot salary, with clear support to progress to the full amount. About you Extensive experience with the Microsoft tech stack and ideally Azure cloud environments. Strong grounding in modern engineering practices-API-first, microservices, DevOps, CI/CD and resilient architectures. Proven ability to balance strategic thinking with hands-on technical understanding. Strong leadership skills, with experience supporting multidisciplinary and partner teams to perform at their best. A passion for agile delivery, continuous improvement and embedding robust quality throughout development. Experience aligning development and testing activities with organisational goals and technology strategy. Solid architecture understanding and confidence overseeing solution design. Experience assuring output quality from internal and augmented development/testing teams. Excellent communication, influencing and stakeholder management skills. Experience defining meaningful KPIs and reporting on team performance. Experience managing external vendors and ensuring alignment with internal standards. A place to build a future We've got big ambitions-and we're looking for people who want to grow with us. You'll have opportunities to learn new skills, shape your career direction and contribute to a collaborative, supportive environment. What you'll receive: Generous time off: 28 days holiday plus bank holidays, your birthday off, and the option to buy more. Health & wellbeing: Cash health plan, Health MOTs, online GP, gym discounts, and a volunteer day for a cause you care about. Financial perks: Car leasing options, salary sacrifice benefits and exclusive discount schemes. Future security: Defined Contribution and Defined Benefit pension options, plus life assurance at three times your salary. Family-friendly policies: Enhanced parental leave and flexible working options. Career development: Leadership training, apprenticeships, internal programmes and more. This is more than a job-it's a place to make an impact, be valued, and build a meaningful future. We're committed to inclusion We believe diversity makes us stronger and we're committed to creating a workplace where everyone feels respected and able to thrive. If you need reasonable adjustments during the recruitment process, just let us know-we'll make it happen. Please note: Candidates must have current eligibility to live and work in the UK. Accent does not currently hold a sponsorship licence. If you want a place where you can make a positive difference-to society, to our organisation and to your future-apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches. You may have experience of the following: Head of IT Development, IT Leadership, Software Development Manager, Azure Architecture, Microsoft Tech Stack, Cloud-Native Development, API-First, Microservices, DevOps, CI/CD, Modern Engineering Practices, Quality Assurance, Test Automation, SDLC, Digital Transformation, IT Strategy, Technical Leadership, Engineering Manager, Solution Architecture, Agile Delivery, Progressive Delivery, Infrastructure-as-Code, Event-Driven Architecture, Systems Integration, Stakeholder Management, Vendor Management, Technology Innovation, etc. REF-

A place to drive change Location : Bradford, Hybrid (23 days in the office, with travel as required for meetings and training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 hours per week, Monday Friday, 9am5pm Thousands of families depend on us for safe, sustainable and affordable homes click apply for full job details

A place to drive change Location : Bradford, Hybrid (2-3 days in the office, with travel as required for meetings/training) Salary : £77,405 per annum, plus essential car user allowance of £1,250 Contract type : Permanent Hours : 35 per week, Monday - Friday, 9am-5pm Thousands of families across the country rely on us for safe, affordable and sustainable homes. As we continue to modernise our services and evolve how we work, our technology foundations have never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we're finding new ways to innovate for our customers, strengthen the way we operate, and create a thriving workplace that supports everyone. If you're looking for a role where you can lead meaningful change, bring big ideas, and shape the future of our digital operations, this is the place to be. About the role Lead, transform, and protect our digital future. We're searching for a Head of IT Operations & Service Delivery who can seamlessly combine deep technical expertise with strong strategic leadership. You'll be responsible for ensuring the technology our colleagues and customers depend on is available, secure, resilient and cost-effective-while leading two pivotal functions: Service Operations and Technical Operations. This role suits someone who thrives in complexity, owns outcomes, and embraces the challenge of stabilising today while architecting tomorrow. Whether you're resolving a critical incident, strengthening our cyber posture, or driving our cloud migration roadmap, your impact will be felt across the organisation. Salary The spot salary for this role is £77,405 per annum for candidates who fully meet the requirements. If you're still building some of your skills or experience, you may start at 5% or 10% below spot, with clear progression opportunities and structured support. About you Proven experience leading IT Operations in complex, multi-system environments. Strong understanding of security frameworks, threat detection, incident response and operational cyber maturity. Experience with IaaS, PaaS, SaaS and hybrid cloud strategies. Technical depth across infrastructure, networking and enterprise systems. Experience maturing and enforcing release management frameworks aligned to ITIL best practice. Strong understanding of infrastructure and application dependencies during releases and changes. Excellent communication, relationship-building and influencing skills at senior levels. A proactive, forward-thinking approach to risk, service improvement and operational excellence. A place to build a future We've got big ambitions, and we're looking for people who want to grow with us. You'll have the chance to expand your skills, shape your career and thrive in a collaborative, supportive environment. What you'll receive: 28 days' holiday, plus bank holidays, birthday leave, and the option to buy more. Health & wellbeing support including a cash health plan, online GP, Health MOTs, gym discounts and a volunteering day. Financial benefits including car leasing options, salary sacrifice schemes and exclusive discounts. Future security with both Defined Contribution and Defined Benefit pension schemes, plus life assurance at three times your salary. Family-friendly policies including enhanced parental leave and flexible working. Career development through management and leadership training, apprenticeships and more. This is more than a job-it's a place where you can make a real difference, be valued and grow your career. We're committed to inclusion We celebrate diversity and strive to create a workplace where everyone feels respected, supported and able to thrive. If you need reasonable adjustments during the recruitment process, let us know-we'll make it happen. Please note: Candidates must have current eligibility to live and work in the UK. Accent does not hold a sponsorship licence. If you're looking for a place where you can make a meaningful difference-to society, to our organisation and to your future-apply now. Recruitment Agencies: We work exclusively with partners on our PSL and do not accept speculative approaches. You may have experience of the following: Head of IT Operations, IT Operations Manager, Service Delivery Lead, ITIL, Azure Operations, Cloud Migration, Service Management, IT Infrastructure, Enterprise Networking, Cyber Security Operations, Incident Response, Operational Resilience, Disaster Recovery, Business Continuity, P1 Incident Management, Platform Operations, IT Service Desk, Technical Operations, etc. REF-

Property Services Repairs Reporting Coordinator A place to make things happen Location: Bradford/Peterborough/Stockton/Burnley or Camberley, Hybrid with travel to Accent offices as required. Salary: £31,313 per annum Contract Type: Permanent Hours : 35 hours per week, Monday - Friday 9am to 5pm We believe everyone should have a safe and affordable place to call home. It's this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service, every time. We're also proud to be at the forefront of change. We're on a journey of transformation, finding new ways to support our customers - and our people. If you're looking for a career where you can learn new skills, try new things and shape your future, there's a place for you at Accent. About the role As our Repairs Reporting Coordinator, you'll be the go-to person for transforming raw data into meaningful insights that improve the way we deliver repairs services. You'll: • Analyse repairs performance data and produce clear, actionable reports - weekly, monthly, and beyond. • Track key metrics like volumes, work in progress (WIP), and overdue repairs across national and regional levels. • Work closely with contractors and internal teams to ensure accuracy and drive improvements. • Move beyond reactive reporting - help us spot trends, identify opportunities, and shape a proactive approach to repairs. • Support the integrity of our reporting systems and resolve any issues quickly. Why join us? Your work will directly influence contractor performance and customer satisfaction, making a real difference to the communities we serve. This is more than a reporting role - it's a chance to shape how we deliver repairs and improve lives. You'll work closely with our responsive repairs teams, bringing a fresh outlook and ensuring your ideas matter and your work has purpose. Salary The spot salary for this post is £31,313 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Proven experience in a maintenance/responsive repairs management environment. • Proficient in advanced Excel, including PivotTables, VLOOKUP/XLOOKUP, array formulas, handling large datasets (100k rows), building reports from scratch with charts, and ideally experience with Macros, VBA, and Power Query for automation. • Awareness of payment processes, invoice management, and reconciliation. • Ability to analyse and manipulate data, and present clear, concise reports. • Excellent organisational, communication, and prioritisation skills. • Ability to work collaboratively with internal and external teams to improve service delivery. • Numeracy and literacy skills with the confidence to use housing management and operational software. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. We're committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Repairs Performance Analyst, Property Services, Reporting Officer, Repairs Data Analyst, Asset Management Reporting Coordinator, Property Services Performance Officer, Responsive Repairs Analyst, Repairs Performance Coordinator, Housing Repairs Reporting Analyst, Property Maintenance Performance Officer, Repairs Information Analyst, Property Services Data Coordinator, Asset & Repairs Reporting Officer, Housing Performance Analyst (Repairs, Property Services Business Analyst REF-

Lettings Coordinator A place to create moments that matter Location : Bradford, Hybrid, 3 days in the office Salary : £28,793 per annum Contract type: Permanent Hours : 35 hours per week, Monday - Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Ready to make a real impact and help people find their perfect home? We're on the lookout for a passionate person to join our vibrant Allocations and Lettings team in Bradford as a Lettings Coordinator! In this role, you'll be at the heart of our mission - marketing Accent's homes and guiding customers through the exciting journey of moving in. You'll work as part of a specialist national lettings team, collaborating with Local Authority partners to ensure every property is advertised fairly, transparently, and in line with legislation. But this isn't just about filling homes - it's about creating experiences. You'll be the friendly face and trusted guide for our customers, supporting them through the application process, keeping them informed every step of the way, and making sure their move feels seamless and stress-free. Empathy and discretion are key as you'll discuss individual circumstances, assess eligibility, and connect customers with the support they need. This is a fast-paced, rewarding role where no two days are the same. You'll need resilience for those conversations that don't lead to sign-ups, and exceptional organisation skills to keep things moving because every empty property is an opportunity to change someone's life. If you're ready to combine customer care with problem-solving and thrive in a role that truly makes a difference, we'd love to hear from you! Salary The salary for the Lettings Coordinator post is £28,793 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. About you • Experience in lettings or allocations, with a strong understanding of relevant legislation and operational requirements. • Proven experience building successful working relationships with external partners, particularly within the housing sector. • Strong communication skills, both written and verbal, and the ability to work with stakeholders at all levels. • Intermediate to advanced proficiency in MS Office applications and specific business software. • Excellent organisational skills with the ability to manage multiple deadlines and priorities effectively. • Strong record-keeping skills with knowledge of GDPR. • CIH Level 3 Certificate in Housing Practice or equivalent (or willingness to work towards) or qualified through experience. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day to celebrate your birthday and the option to purchase more - a cash health plan, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Lettings Administrator, Property coordinator, Property Administrator, Office coordinator, Housing Administration, Office Manager, Admin, Administration etc REF-

Housing Partner (Housing Officer) A place to create moments that matter Salary: £37,412 per annum, pro rata (including car allowance) Location: Tyne & Wear (Gateshead & Durham) with travel around the patch to meet business and customer needs and 1 day a week in the Stockton office Contract Type: Permanent Hours: 35 hours per week, Monday -Friday 9am-5pm. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of£36,162 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, we'll support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. You'll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day's leave to celebrate your birthday and the option to purchase more - a cash health plan, Health MOT, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you. And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. You may also have experience in the following: Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc. REF-

Reward Manager A place to drive change Location : Bradford, Stockton, Burnley or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings. Salary : £58,242 per annum Contract Type: Permanent, Hours : 35 hours per week, Monday Friday 9am to 5pm click apply for full job details