China-Britain Business Council
Liverpool, Lancashire
Flexible, including bank holidays and weekends Salary: Up to £31,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager , you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Excellent communication and people management skills The ability to work under pressure and handle challenging situations in a fast-paced retail environment. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals. Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge. The ability to be agile and flexible to multi-task and achieve the best results. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. Vacancy Alerts Create an alert subscription based on this vacancy
Jul 03, 2025
Full time
Flexible, including bank holidays and weekends Salary: Up to £31,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager , you'll be an excellent leader, running the day-to-day management of the store and become a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world class customer service, drive financial performance with sales targets, maintain stock accuracy, set-up store promotional plans and ensure full compliance with health and safety. To become a Health & Wellness specialist you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Excellent communication and people management skills The ability to work under pressure and handle challenging situations in a fast-paced retail environment. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals. Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge. The ability to be agile and flexible to multi-task and achieve the best results. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B) we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment. Vacancy Alerts Create an alert subscription based on this vacancy
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager in our growing Digital team. This role is responsible for driving growth and performance for the Food & Drink category across both website and app for the UK and Ireland. This is a highly visible role where you will regularly be collaborating with a range of stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing, and Finance to ensure alignment for all plans to drive performance and experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with supply chain planning and logistics teams to ensure accurateinventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise inmonitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance. Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities. Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions Excellentcommunication and interpersonal skills for effective collaboration with internal teams and external partners What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension companycontribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusivebenefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
Jul 01, 2025
Full time
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. We have a fantastic opportunity to join us as an eCommerce Manager in our growing Digital team. This role is responsible for driving growth and performance for the Food & Drink category across both website and app for the UK and Ireland. This is a highly visible role where you will regularly be collaborating with a range of stakeholders across Digital, Commercial, Tech, Retail Operations, Marketing, and Finance to ensure alignment for all plans to drive performance and experience. You are the primary point of contact for your commercial teams to shape and deliver the digital category strategy, considering a range of KPIs such as revenue, margin, customer growth, conversion and many more. The Role: The Purpose of the Role: Key Responsibilities: Develop and implement comprehensive category strategies to achieve and exceed revenue and profitability targets. Analyse market trends, customer behaviour, and competitive landscape to identify growth opportunities Use data-driven insights to identify and implement continuous improvements to site and category performance. Collaborate with a wide range of functions including the wider digital team, product, engineering, UX, operations, and customer service teams to ensure seamless end-to-end customer experiences. Work closely with supply chain planning and logistics teams to ensure accurateinventory levels, forecasting demand and coordinating relevant activity to minimise stockouts and sell through excess inventory. Drive and implement on-site campaignactivity and promotional changeovers, considering key commercial opportunities, NPD, wider campaign focus and customer & market demand. Driveinitiatives to enhance the customer journey, from discovery to post-purchase with data at the heart of all decision Location: This role can be based in Nuneaton or London, and occasionally required to travel to any other location of H&B. Wesupport flexibility and productivity of our employees by hybrid working arrangements with minimum 2 days presence in the office. The Person: Key Requirements: Strong knowledge of e-commerce principles and environment, including promotional strategies, customer journey mapping, and trading cycles. Expertise inmonitoring market trends and competitive activities, ideally within the Food & Drink landscape, translating insights into actionable strategies to maintain market leadership. Proficiency in digital analytics platforms (e.g., Google Analytics, Tableau, Metabase, Content Square) to measure performance metrics and implement data-driven improvements. Knowledge of content management systems (CMS) and merchandising tools to drive website and app performance. Track record of identifying and quickly implementing revenue-driving opportunities, such as new promotional tactics, range expansion, and building partnership opportunities. Ability to analyse complex data sets to identify trends, address challenges, and continuously offer new solutions Excellentcommunication and interpersonal skills for effective collaboration with internal teams and external partners What we offer: Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension companycontribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusivebenefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s). Vacancy Alerts Create an alert subscription based on this vacancy
China-Britain Business Council
Nuneaton, Warwickshire
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. The purpose of this role is to lead the development and delivery of the global new product strategy & 3-year NPD plans for Holland & Barrett's own brand product range in line with the business and category strategy for food and sports. This role sits within the Group Product function and works hand in hand with our product integrity, science and commercial functions. The vision for the business is to become the trusted partner for over 100 million people globally, to achieve their personal health and wellness goals, adding quality years to life and developing the H&B brand is a key element to this. You will drive business performance by driving the range, quality & value perception of our own brand products globally. This role is instrumental in creating customer products and propositions that provide a continuous pipeline of unique & innovative health and wellness solutions across different categories. Key Responsibilities You will be responsible for driving the total H&B food and sports brand strategy for all existing and emerging categories. You will responsible for translating consumer, trend and market insight into product innovation strategies and rolling 3- 5-year NPD plans for the total H&B Branded food and sports range. You will be responsible for delivering the financial targets for the NPD pipeline and achieving the target customer metrics (adoption & retention). You will lead and work across multiple product categories and projects to work alongside your commercial and Non Food counter part to step change the H&B Brand with support of your product development team. You will ensure all product development delivers Holland & Barrett's brand purpose and promise. You will be responsible for working with our internal design studio to deliver best in class packaging designs which work within our company brand visual identity. You will develop globally compelling differentiated product propositions based on strong consumer insight, competitor and market knowledge that will drive long term value. You will lead the cross functional team to deliver each development from initial concept to finished product delivery, optimising all aspects of the customer proposition from product format to claims. This may include sourcing of new suppliers and onboarding. You will ensure all new products are delivered on time and within agreed budgets. You will support the wider product team to drive forward and align on the total product catalogue ensuring we maximise all cross-category opportunities and continue to drive the H&B brand forward. This may include mentoring of other product developers. You will be expected to be a product expert, keeping up to date with the latest global trends and understanding the supply base and manufacturing processes for all products. You will continually improve our total new product development process to optimise and find efficiencies to lead first to market development. You will work hand in hand with the Director of NPD, our nutrition and science team to set evolving frameworks to reflect the latest health landscape to ensure H&B branded products are relevant and efficacious using the latest ingredients. You will work alongside the Director of NPD to grow relationships with our global counter parts ensuring their customers and markets are considered when developing food and sports. Location: This is a hybrid role based in Nuneaton with requirements to be in the office at least twice a week Outstanding communication & influencing skills, comfortable presenting to all levels. Ability to lead, motivate and line manage a team. 5+ years experience of leading a team of minimum 4 people. Highly driven, agile, and positive mindset for problem solving and delivering results. Passionate about putting the customer at the heart of what we do and exceeding their expectations. Acollaborative professionaladept at building effective relationships and managing stakeholders. Results driven with strong attention to detail and a focus on quality. Qualifications And Experience Extensive relevant branded product development experience within food and or drink. Knowledge of building a global brand A self-starter: comfortable leading multiple projects and implementing new processes. Ability to manage multiple critical paths and see the bigger picture to deliver strategic results. Ability to engage and lead at any level including large groups of senior stakeholders. Experience leading large scale NPD projects from concept to launch which have delivered step changing commercial results. Experienced in developing brand positioning, innovation strategies, three-year product plans & concepts. Track record of developing compelling, strong selling products. Track record of implementing new business processes/creative thinking/supplier ways of working. Strong line management skills Personal Attributes Passionate about product development and all things food and drink. An innovation mindset - championing new ideas and opportunities. A catalyst to change, always looking for better ways to deliver for the business Ability to work within ambiguity but drive for change and resolution. Creating calm and clarity for the team and all stakeholders An inquisitive researcher, curious about products, people and trends A problem-solver mindset A creative thinker & solution finder Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
Jul 01, 2025
Full time
Join our team and be part of a company that truly lives its values. With our expertise and commitment to innovation, we aim to build trust and make health and wellness accessible to all. By fostering inclusivity and care, we work collaboratively to improve the well-being of our colleagues, customers, and communities. The purpose of this role is to lead the development and delivery of the global new product strategy & 3-year NPD plans for Holland & Barrett's own brand product range in line with the business and category strategy for food and sports. This role sits within the Group Product function and works hand in hand with our product integrity, science and commercial functions. The vision for the business is to become the trusted partner for over 100 million people globally, to achieve their personal health and wellness goals, adding quality years to life and developing the H&B brand is a key element to this. You will drive business performance by driving the range, quality & value perception of our own brand products globally. This role is instrumental in creating customer products and propositions that provide a continuous pipeline of unique & innovative health and wellness solutions across different categories. Key Responsibilities You will be responsible for driving the total H&B food and sports brand strategy for all existing and emerging categories. You will responsible for translating consumer, trend and market insight into product innovation strategies and rolling 3- 5-year NPD plans for the total H&B Branded food and sports range. You will be responsible for delivering the financial targets for the NPD pipeline and achieving the target customer metrics (adoption & retention). You will lead and work across multiple product categories and projects to work alongside your commercial and Non Food counter part to step change the H&B Brand with support of your product development team. You will ensure all product development delivers Holland & Barrett's brand purpose and promise. You will be responsible for working with our internal design studio to deliver best in class packaging designs which work within our company brand visual identity. You will develop globally compelling differentiated product propositions based on strong consumer insight, competitor and market knowledge that will drive long term value. You will lead the cross functional team to deliver each development from initial concept to finished product delivery, optimising all aspects of the customer proposition from product format to claims. This may include sourcing of new suppliers and onboarding. You will ensure all new products are delivered on time and within agreed budgets. You will support the wider product team to drive forward and align on the total product catalogue ensuring we maximise all cross-category opportunities and continue to drive the H&B brand forward. This may include mentoring of other product developers. You will be expected to be a product expert, keeping up to date with the latest global trends and understanding the supply base and manufacturing processes for all products. You will continually improve our total new product development process to optimise and find efficiencies to lead first to market development. You will work hand in hand with the Director of NPD, our nutrition and science team to set evolving frameworks to reflect the latest health landscape to ensure H&B branded products are relevant and efficacious using the latest ingredients. You will work alongside the Director of NPD to grow relationships with our global counter parts ensuring their customers and markets are considered when developing food and sports. Location: This is a hybrid role based in Nuneaton with requirements to be in the office at least twice a week Outstanding communication & influencing skills, comfortable presenting to all levels. Ability to lead, motivate and line manage a team. 5+ years experience of leading a team of minimum 4 people. Highly driven, agile, and positive mindset for problem solving and delivering results. Passionate about putting the customer at the heart of what we do and exceeding their expectations. Acollaborative professionaladept at building effective relationships and managing stakeholders. Results driven with strong attention to detail and a focus on quality. Qualifications And Experience Extensive relevant branded product development experience within food and or drink. Knowledge of building a global brand A self-starter: comfortable leading multiple projects and implementing new processes. Ability to manage multiple critical paths and see the bigger picture to deliver strategic results. Ability to engage and lead at any level including large groups of senior stakeholders. Experience leading large scale NPD projects from concept to launch which have delivered step changing commercial results. Experienced in developing brand positioning, innovation strategies, three-year product plans & concepts. Track record of developing compelling, strong selling products. Track record of implementing new business processes/creative thinking/supplier ways of working. Strong line management skills Personal Attributes Passionate about product development and all things food and drink. An innovation mindset - championing new ideas and opportunities. A catalyst to change, always looking for better ways to deliver for the business Ability to work within ambiguity but drive for change and resolution. Creating calm and clarity for the team and all stakeholders An inquisitive researcher, curious about products, people and trends A problem-solver mindset A creative thinker & solution finder Our Benefits for this role include, but not limited to: H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B. Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).
China-Britain Business Council
West Bridgford, Nottinghamshire
Store Location: 32 Central Ave, West Bridgford Hours: 38.75 hours per week Salary: Up to £28,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager , you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety. To become a Health & Wellness specialist, you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Excellent communication and people management skills The ability to work under pressure and handle challenging situations in a fast-paced retail environment. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals. Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge. The ability to be agile and flexible to multi-task and achieve the best results. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.
Feb 19, 2025
Full time
Store Location: 32 Central Ave, West Bridgford Hours: 38.75 hours per week Salary: Up to £28,000 per annum DOE, 25% colleague discount, 28-days annual leave pro rata THE JOB Are you passionate about customer service? Keen to continue your career with the largest UK Health and Wellness Retailer? As our Retail Store Manager , you'll be an excellent leader, running the day-to-day management of the store and becoming a brand ambassador for Holland & Barrett. You'll build a high performing team by recruiting, coaching, training, motivating, and setting clear expectations. Supported by your Regional Manager, you will act as a role model for world-class customer service, drive financial performance with sales targets, maintain stock accuracy, set up store promotional plans, and ensure full compliance with health and safety. To become a Health & Wellness specialist, you'll embark on a training programme that includes our "Qualified to Advise" and "Healthy Expert" qualifications which are accredited by our awarding body to Level 2 and Level 3. THE PERSON To be successful, we'd like you to show us that you have: Excellent communication and people management skills The ability to work under pressure and handle challenging situations in a fast-paced retail environment. The ability to understand and analyse sales figures daily to enable the store to trade within Company parameters and goals. Passion and enthusiasm for our products The ability to complete regular computer-based training to ensure exceptional product knowledge. The ability to be agile and flexible to multi-task and achieve the best results. We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues' unique and varying experiences, backgrounds, identities, and cultures - I am me, we are H&B. Wellness begins with you, start your journey today. THE COMPANY At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world's most trusted wellness partner, chosen by over 100 million people globally. Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.