Battersea Academy for Skills & Employment (BASE)

Bring Energy is recruiting a fulltime Mobile HIU Technician Our Company Bringing sustainable heating and cooling to people and businesses across city scale networks, whilst working with policy makers, developers, and suppliers to decarbonise heating for customers, communities, and teams across the UK. The business was acquired by a consortium of shareholders, Swiss Life Asset Management and Schroders Greencoat LLP on 31 December 2023 and recently rebranded to become Bring Energy Limited. Our People Culture is everything to us, as we embark on our transitional journey alongside our 170 colleagues, we will ensure we remain open, transparent and supportive, whilst aligning our behaviours to our new Company values. Our ultimate aspiration is to become an employer of choice within the sector, ensuring we are in strong position to attract and retain the best talent by creating a positive working environment where individuals can thrive. Our role Mobile HIU Technician Location: London (Battersea Power Station) Business Area /Function Reports to HIU Team Manager Salary £36 - £40K Working Arrangements: Total hours of work are 40 per week, working 8.30am to 5.00pm with a 30-minute unpaid lunch break, 5 days out of 7. Your working pattern will be determined by the local shift rota. Overtime and on call rotas apply to this job role as well. This is a full-time role for a Mobile HIU Technician in the London area. As a Mobile HIU Technician you will be responsible for the day-to-day tasks associated with heat interface units, including planned and reactive maintenance. You will work closely with the service desk team to ensure high level of service to our residential customers. The team of engineers will have a wide spread of skills and experience, from qualified HIU Technician with years of experience to Junior employees who will be new to the industry. As a fully qualified HIU technician, there will be a chance for you to train/ mentor a Junior Technician. The team will be managed by a HIU Team Manager who is responsible for the overall coordination of the team and will work closely with you to achieve your goals and objective set together to help you increase your skills and grow within the company. Responsibilities and Deliverables • HIU/CIU Inspections and reactive maintenance for loss of heat or cooling within the required timeframe of our Residential Supply Agreements. • To carry out repairs identified during servicing including removal/replacement of pumps, valves, and actuators plus bleeding systems. • Updating work orders in a timely manner and in accordance with company training via our asset management system. • Liaising with our service desk to ensure any on hold jobs are rebooked and closed out as soon as possible. • In charge of your own van stock and responsible to contact management when critical parts are required. • Working in a safe manner and in accordance with the company's Health & Safety policy • Proactively help and support others to achieve team objectives. • Heat meters works such as replacing battery, replacing meter itself or investigating why error codes are appearing on meters with the internal Metering Team. • Reporting of PPMs/ Reactive jobs completed, on hold or requiring further action from other teams on a bi-weekly to management. • Ensure the company escalation process is understood and followed when further action is required to reinstate heat / cooling to a residential property, outside the remit of your job description i.e. plant room temperatures are low. • Deliver a first-class service to customers. • Effectively prioritise and perform tasks under pressure. • Mentor Junior Technicians when required Role Requirements • Proven experience in working in the plumbing or HVAC industry. (minimum of two year of experience) • Ability to work independently or as part of a team. • Good communication skills, both verbal & written. • Experience with working in a residential environment. • Strong technical knowledge and experience in communal and district heating systems. • Experience in maintenance and troubleshooting of heat interface units (HIUs). • Preferred but not required to be qualified to ND / City & Guilds/ NVQ level 3 in Mechanical is a plus. • Has a passion and interest in learning about emerging technologies within the Energy Market and supporting the drive to Net Zero. • Basic working knowledge of Microsoft Office including, Outlook, Excel, Word. • Full UK driving licence • A positive attitude towards work and willingness to get tasks completed on time whilst managing conflicting deadlines. Candidate Requirements • Right to work in the UK. • Full DBS check

The Flagship Assistant Manager's main responsibility is to support the Flagship Store Manager to maximise sales and profitability whilst developing and retaining a high performing team. They must aim to deliver: • A customer first approach • A visually inspiring and inviting store environment • A fully compliant store, adhering to all company processes and policies • Assists the Store Manager to identify a focussed and commercial business plan to deliver bottom line profitability Main Responsibilities: Customer First • Delivers a 'customer first' experience exceeding customer expectations • Coaches their team to ensure a 'customer first' experience is delivered consistently • Ensures consistent product training and knowledge to provide unbiased customer advice • Leads the team to deliver a green mystery shop result KPI's • Exceeds sales targets and delivers LFL growth along with ATV, AUS and conversion • OMNI focus by maximizing O&P opportunities • Exceeds the company acquisition target for N.dulge • Assists the Flagship Store Manager in managing payroll spend within budget through effective scheduling and people planning • Manages stock file accuracy - adheres to all stock handling policies to ensure stock accuracy and minimise stock loss Communication • Ensures team awareness of sales targets, ATV, AUS and conversion targets on a daily, weekly and monthly basis, focusing on their achievement • Communicates clearly and concisely with all internal and external business partners to drive business opportunities Team • Assists the Flagship Store Manager by supporting recruitment and retaining diverse teams that supports our 'customer first' experience • Creates an inclusive, welcoming environment for employees to thrive in • Confidently delivers feedback and manages performance in line with Company processes • Support recruitment and retention of diverse teams that supports our 'customer first' experience • Creates an inclusive, welcoming and approachable environment for employees to thrive in • Partners with Flagship Store Manager to confidently deliver feedback and manages performance in line with Company processes and using the NHANCE platform • Identify key in house ambassadors/specialists to drive results in specific area's • Ensuring team members are efficient on all operational tasks utilising best practise and driving action lead approach vs problem driven one Qualities : • Ability to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate their team • Ability to understand and analyse commercial reports to drive business opportunities • Ability to identify key performance behaviours and competencies within the team • Ability to build strong working relationships with support office departments • Strong communication skills • Strong prioritising and organisational skills • Leads by example • Values honesty and integrity in working relationships • Ability to manage change • Flexibility to meet rapidly changing priorities and deadlines • Ability to delegate tasks and follow up effectively to ensure completion Qualities: • Ability to deliver a 'customer first' experience, demonstrating the leadership to coach and motivate their team • Ability to understand and analyse commercial reports to drive business opportunities • Ability to identify key performance behaviours and competencies within the team • Ability to build strong working relationships with support office departments • Strong communication skills • Strong prioritising and organisational skills • Leads by example • Values honesty and integrity in working relationships • Ability to manage change • Flexibility to meet rapidly changing priorities and deadlines • Ability to delegate tasks and follow up effectively to ensure completion 37.5 HOURS

Genesis Motors (Hyundai) are recruiting a weekend Brand Ambassador for their Battersea Power Station store. Job Title: Brand Ambassador Reports to: Genesis Experience Lead Part time: Weekends Job Purpose: To provide a world-class customer-driven service, balancing customer needs with appropriate product offers from the Genesis brand. The role requires innovation and attentiveness to customer expectations. About us: Genesis, part of Hyundai Motor Company, is a global premium automotive brand offering award-winning models. We focus on a customer-centric approach, providing a unique buying and ownership experience rooted in the Son-Nim philosophy. Since launching in the UK in 2021, we have: Launched eight new models, including three electric vehicles Won multiple industry awards Opened two Studios in London and one in Edinburgh Key Responsibilities: Handle incoming calls, assess needs (test drives, consultations, etc.), and direct to the appropriate contact. Present the brand and products to potential customers and interested parties. Support event organization at the studio and official receptions, including logistical and administrative tasks. Provide professional, courteous service to customers in the studio. Maintain cleanliness and order in daily studio operations. Personal Specification: Level A or relevant training in hospitality, catering, or luxury retail; automotive experience is a plus but not required. Experience in customer care, hospitality, or premium/luxury retail, with team collaboration skills. Driving license class B is desirable. Outstanding communication and multitasking skills. Ability to deliver exceptional customer service. Core Values (The Hyundai Way): Customer (Safety & Quality, Tenacity) Challenge (Progress, Agility) Collaboration (Alignment, Resilience) People (Diversity & Inclusion, Expertise) Globality (Integrity, Data-Driven Thinking)

Genesis Motors (Hyundai) are recruiting Brand Ambassadors for their Battersea Power Station store. Job Title: Brand Ambassador Reports to: Genesis Experience Lead Full Time Job Purpose: To provide a world-class customer-driven service that balances the needs of our customers with appropriate product offers from the Genesis brand. This role encourages innovation by closely observing customer expectations. About us: Genesis is a global automotive brand and part of Hyundai Motor Company, offering an award-winning range of premium models. Genesis focuses on a customer-centric approach, providing a unique buying and ownership experience guided by the Son-Nim philosophy. Since launching in the UK in 2021 as part of Genesis Motor Europe, we have: Launched eight new models, focusing on our electric 3-model lineup Won multiple industry awards Opened two Studios in London and one in Edinburgh Key Responsibilities: Handle incoming calls, identify customer needs (test drives, consultations, etc.), and direct them to the appropriate contact. Present the Brand and Products to potential customers and interested parties. Support the team in organizing studio events and official receptions, including logistical and administrative tasks. Provide professional, courteous service to customers in the studio. Maintain cleanliness and order in daily studio operations. Personal Specification: Level A qualification or training in hotel, catering, or premium/luxury retail sectors (automotive experience is desirable but not essential). Experience in customer care, hospitality, or luxury retail, with team collaboration skills. Driving license class B (preferred). Outstanding and excellent communication skills. Ability to multitask effectively. Ability to deliver top-tier customer service. Core Values (The Hyundai Way): Customer (Safety & Quality, Tenacity) Challenge (Progress, Agility) Collaboration (Alignment, Resilience) People (Diversity & Inclusion, Expertise) Globality (Integrity, Data-Driven Thinking)

ASSISTANT MANAGER (FRONT OF HOUSE) Where The Pancakes Are - (Battersea Power Station) We are recruiting an Assistant Manager for our restaurant in the buzzy Battersea Power Station, London. An award-winning pancake restaurant concept with ambitious plans to open new sites across the UK, we deliver our passion for pancakes and people every day without fail, and this is 100% the result of the teams that run our kitchens and front of house. We have one mission. We want to bring the best pancakes to all corners of the UK. Our restaurants are at the forefront of that mission, serving the highest quality and freshly made menu & delivering amazing customer service at all times. OUR COMMITMENT TO YOU Genuine commitment to tailored work life balance Free staff meals Qualifications for development Coaching/wellness program 100% of tronc goes to the team Paid overtime Team socials ABOUT THE ROLE You'll support our General Manager in the running of the restaurant, leading and coaching our passionate team, and delivering on our goal of serving the best tasting and most beautiful pancakes in London! You will be involved in all aspects of running the business, so strong IT & financial skills are a plus. We always look to work with people who have a bright and positive attitude. If you, like us, believe that kindness makes the world go round, teamwork makes the workplace stronger and progress is something worth striving for, we'd love to hear from you. We pay competitive salaries offer rewards and bonuses and for those who look to take on more responsibility, and we promote whenever we can. Responsibilities: Lead and manage your team Ensure the highest standard of food service to company standards Ensure the smooth opening of the restaurant Comply with all processes involved in the daily management of your kitchen Work with the GM to respond to customer complaints Be part of management meetings to progress the business

BOROUGH KITCHEN is recruiting a Store Manager for their store at London Battersea Power Station. Description Position Title: Store Manager Location: Battersea Power Station Type: Full-time Borough Kitchen is seeking a dedicated and experienced Store Manager to lead our retail team. The ideal candidate will be passionate about cooking and entertaining and will have a proven track record in retail management. This position is integral to creating a welcoming and inspiring shopping experience for our customers. Key Responsibilities: Oversee daily store operations Manage, mentor, and develop a team of sales associates Ensure outstanding customer service by training staff on product knowledge and service standards Meet and exceed sales targets and goals Manage inventory levels, optimize stock control, and ensure accurate product displays Develop and implement effective sales strategies Maintain visual merchandising standards in alignment with company branding Handle customer inquiries and resolve issues in a timely manner Conduct performance reviews and manage staff scheduling Maintain compliance with company policies and procedures Requirements Proven experience as a retail manager (3+ years) Strong passion for cooking and entertaining Excellent leadership and team management skills Ability to drive sales and enhance customer experience Strong communication and interpersonal skills Proficiency in inventory management and visual merchandising Flexibility to work during weekends and holidays Benefits Competitive salary Annual pay review Industry-leading discount programme on products for our employees Complimentary Cook School classes Access to our employee assistance programme which includes free counselling sessions, free financial and legal advice, discounts and cashback offers for over 1200+ brands, and many other offerings around health and wellbeing Referral scheme Company events

We've re-invented the Beauty at Boots shopping experience to create a beauty retail playground where customers can get hands-on with products and receive personalised, expert advice on all our beauty and skincare brands from our Boots Beauty Specialists. WHY BOOTS We're always looking for people who care; people who go the extra mile to change things for the better. You'll be joining a company that is evolving and always looking to improve. We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we can change for the better. The importance of your role. This is your chance to be part of something a bit different. You'll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that's a great opportunity. You'll really get to know our customers and what they're looking for; it's everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion. What you'll be doing day to day. Listen to our customers, it's the first step to providing a great experience and we love how passionate our customers are about our brand. Put our customers at ease. You'll get to know our fantastic products, recommending items that they hadn't considered. You're really personable approach will keep our customers coming back. Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of. Inspire the in-store team with your really personable customer care, helping them any way you can. How will you do it? Make our customers feel really good - it's more than just answering their questions, it's about giving our customers a really great experience. Even if it's just offering them a basket when you notice their hands are full. You'll let them know you're here to help - it's the little things that make a real difference. Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better. Know our customers, find more about them, what they like and what they don't - it can make such a difference to the way we do things. What you'll need to have. We're looking for really great people, with a friendly personality. It's all about working together as one great team - after all it's our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn't just about experience, it's personality that really counts, we're interested in seeing a bit more, the real you - and that makes us all feel good. Our Diversity and Inclusion commitment. Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance. Our Benefits. We have a great range of benefits that go beyond salary and offer flexibility to suit you: Competitive holiday allowance (with the option to buy more days) Boots Retirement Savings Plan pension scheme Discretionary annual bonus scheme Enhanced Maternity / Paternity / Adoption leave pay £100 gift card for colleagues expecting/adopting a baby Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only) Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare) Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only) Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship. All rewards and benefits are subject to change and eligibility.