What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a resourceful, ambitious, and autonomous sales specialist, preferably with a strong understanding of SaaS or Payments, eager to contribute to ambitious growth plans in the UK. This is an exciting time for you to join: based on the size and breadth of our customers, we are growing like never before! As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established enterprise businesses within these landscapes, as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS businesses worldwide. What you'll do: Own and grow a book of business of most strategic prospects within the Americas, developing and executing long-term deal strategies and commercial negotiations. Drive new business by prioritizing target accounts effectively leveraging Business Development Representative support and Marketing resources to execute on account plans and build a robust pipeline. Own the full sales cycle, expertly managing all stages including discovery, value positioning, objection handling, and champion building, while effectively influencing stakeholders to progress deal cycles. Employ a consultative sales approach, clearly demonstrating Paddle's immediate impact and aligning our solutions with customers' long-term company goals. Master Paddle's product and possess an in-depth understanding of its features, the broader industry, and the ability to articulate Paddle's value proposition effectively to CTOs, Heads of Product, and CEOs. Lead discovery efforts to understand each client's unique needs and collaborate with internal teams to develop effective and tailored sales strategies. Collaborate with Product, Customer Success, and Partnerships teams to align on client needs and develop effective, integrated sales strategies that ensure long-term success. We'd love to hear from you: Have extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals Have experience with consultative, value-based selling and a proven track record of exceeding your quota Have experience selling highly technical products/services Are great at liaising with prospective clients in person, over the phone and email. Have an entrepreneurial attitude which thrives when solving complex challenges and you want to be part of an exceptionally fast-growing company It'd be great if You have experience in the payments space or selling B2B SaaS. Prior experience at a growth stage Internet/software company. Experience selling to technical persons, (CTO, Head of Product, (Technical) Founders). You're familiar with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription based services such as Chargebee, Zuora, Recurly. Able to operate in an unstructured, self-starting environment. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Aug 20, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a resourceful, ambitious, and autonomous sales specialist, preferably with a strong understanding of SaaS or Payments, eager to contribute to ambitious growth plans in the UK. This is an exciting time for you to join: based on the size and breadth of our customers, we are growing like never before! As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established enterprise businesses within these landscapes, as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS businesses worldwide. What you'll do: Own and grow a book of business of most strategic prospects within the Americas, developing and executing long-term deal strategies and commercial negotiations. Drive new business by prioritizing target accounts effectively leveraging Business Development Representative support and Marketing resources to execute on account plans and build a robust pipeline. Own the full sales cycle, expertly managing all stages including discovery, value positioning, objection handling, and champion building, while effectively influencing stakeholders to progress deal cycles. Employ a consultative sales approach, clearly demonstrating Paddle's immediate impact and aligning our solutions with customers' long-term company goals. Master Paddle's product and possess an in-depth understanding of its features, the broader industry, and the ability to articulate Paddle's value proposition effectively to CTOs, Heads of Product, and CEOs. Lead discovery efforts to understand each client's unique needs and collaborate with internal teams to develop effective and tailored sales strategies. Collaborate with Product, Customer Success, and Partnerships teams to align on client needs and develop effective, integrated sales strategies that ensure long-term success. We'd love to hear from you: Have extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals Have experience with consultative, value-based selling and a proven track record of exceeding your quota Have experience selling highly technical products/services Are great at liaising with prospective clients in person, over the phone and email. Have an entrepreneurial attitude which thrives when solving complex challenges and you want to be part of an exceptionally fast-growing company It'd be great if You have experience in the payments space or selling B2B SaaS. Prior experience at a growth stage Internet/software company. Experience selling to technical persons, (CTO, Head of Product, (Technical) Founders). You're familiar with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription based services such as Chargebee, Zuora, Recurly. Able to operate in an unstructured, self-starting environment. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a resourceful, ambitious, and autonomous sales specialist, preferably with a strong understanding of SaaS or Payments, eager to contribute to ambitious growth plans in the UK. This is an exciting time for you to join: based on the size and breadth of our customers, we are growing like never before! As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established enterprise businesses within these landscapes, as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS businesses worldwide. What you'll do: Build pipeline from leads armed by your Business Development Representative and Marketing counterparts, as well as your own self-sourced opportunities' Be responsible for the full sales cycle from prospecting, qualifying, carrying out demo's through to closing deals Master Paddle's product, know the features inside and out, understand the industry and be able to articulate Paddle's value to CTO's, Heads of Product and CEO's alike. Work with management and across departments (Marketing, Product, Success, etc.) to determine the most effective approach for each sales opportunity. Identify flaws in both Paddle's and our competitors' product during the sales process, helping to inform our sales techniques and product roadmap. Learn and refine new sales skills with regular Account Executive sales training sessions and continuously learn and develop yourself as a thought leader in the industry. Mentor new Account Executives as they ramp and learn the process We'd love to hear from you: Have extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals Have experience with consultative, value-based selling and a proven track record of exceeding your quota Have experience selling highly technical products/services Are great at liaising with prospective clients in person, over the phone and email. Have an entrepreneurial attitude which thrives when solving complex challenges and you want to be part of an exceptionally fast-growing company It'd be great if You have experience in the payments space or selling B2B SaaS. Prior experience at a growth stage Internet/software company. Experience selling to technical persons, (CTO, Head of Product, (Technical) Founders). You're familiar with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription based services such as Chargebee, Zuora, Recurly. Able to operate in an unstructured, self-starting environment. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Aug 18, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a resourceful, ambitious, and autonomous sales specialist, preferably with a strong understanding of SaaS or Payments, eager to contribute to ambitious growth plans in the UK. This is an exciting time for you to join: based on the size and breadth of our customers, we are growing like never before! As a key member of our Sales team, your primary focus will be to convert qualified leads into delighted Paddle customers. You'll engage directly with a diverse range of companies, from SaaS to AI to app companies to established enterprise businesses within these landscapes, as they explore their e-commerce provider needs. Your role is critical in helping us define, drive, and achieve our revenue targets, ultimately bringing us closer to our vision of making Paddle the go-to solution for SaaS businesses worldwide. What you'll do: Build pipeline from leads armed by your Business Development Representative and Marketing counterparts, as well as your own self-sourced opportunities' Be responsible for the full sales cycle from prospecting, qualifying, carrying out demo's through to closing deals Master Paddle's product, know the features inside and out, understand the industry and be able to articulate Paddle's value to CTO's, Heads of Product and CEO's alike. Work with management and across departments (Marketing, Product, Success, etc.) to determine the most effective approach for each sales opportunity. Identify flaws in both Paddle's and our competitors' product during the sales process, helping to inform our sales techniques and product roadmap. Learn and refine new sales skills with regular Account Executive sales training sessions and continuously learn and develop yourself as a thought leader in the industry. Mentor new Account Executives as they ramp and learn the process We'd love to hear from you: Have extensive closing experience in a software or SaaS business, managing multi-threaded sales processes and enterprise deals Have experience with consultative, value-based selling and a proven track record of exceeding your quota Have experience selling highly technical products/services Are great at liaising with prospective clients in person, over the phone and email. Have an entrepreneurial attitude which thrives when solving complex challenges and you want to be part of an exceptionally fast-growing company It'd be great if You have experience in the payments space or selling B2B SaaS. Prior experience at a growth stage Internet/software company. Experience selling to technical persons, (CTO, Head of Product, (Technical) Founders). You're familiar with eCommerce providers such as Stripe, Braintree, PayPal, Cleverbridge and subscription based services such as Chargebee, Zuora, Recurly. Able to operate in an unstructured, self-starting environment. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a smart, entrepreneurial and autonomous Solutions Engineer, ideally with SaaS or Payments experience, to help us achieve our ambitious growth plans. This is an exciting time for you to join- you'll be part of an enterprising, foundational team to expand Paddle's footprint in the UK. Working as an expert within our Sales team, you'll use your skills in technical consulting and project management to enable leading software vendors to build incredible customer experiences with Paddle and assist them in overcoming any technical challenges along the way. As a member of the team, you'll provide white glove treatment to our UK and EMEA accounts, working collaboratively across Sales, Success & Product. What you'll do: Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration Support and empower Account Executives on customer calls to help win new business Work with Customer Success Managers to help our customers onboard and launch smoothly Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams Contribute to public and internal documentation Be a role model within the team for new & junior members to learn from We'd love to hear from you: You have excellent web technologies experience including HTML, CSS and JavaScript and an understanding of how the technologies work together. You have experience using and integrating APIs. You have strong interpersonal and customer management skills that you developed in a customer-facing role. You have the ability to discuss technical concepts with both technical and non-technical audiences. You understand the online payments infrastructure, ideally with experience within this world. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Aug 18, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We are looking for a smart, entrepreneurial and autonomous Solutions Engineer, ideally with SaaS or Payments experience, to help us achieve our ambitious growth plans. This is an exciting time for you to join- you'll be part of an enterprising, foundational team to expand Paddle's footprint in the UK. Working as an expert within our Sales team, you'll use your skills in technical consulting and project management to enable leading software vendors to build incredible customer experiences with Paddle and assist them in overcoming any technical challenges along the way. As a member of the team, you'll provide white glove treatment to our UK and EMEA accounts, working collaboratively across Sales, Success & Product. What you'll do: Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration Support and empower Account Executives on customer calls to help win new business Work with Customer Success Managers to help our customers onboard and launch smoothly Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams Contribute to public and internal documentation Be a role model within the team for new & junior members to learn from We'd love to hear from you: You have excellent web technologies experience including HTML, CSS and JavaScript and an understanding of how the technologies work together. You have experience using and integrating APIs. You have strong interpersonal and customer management skills that you developed in a customer-facing role. You have the ability to discuss technical concepts with both technical and non-technical audiences. You understand the online payments infrastructure, ideally with experience within this world. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We're hiring an ABM Marketing Manager to build and scale account-based programs that drive high-quality pipeline and accelerate deal velocity across Paddle's sales-led motion. This role sits within the Demand Generation team and acts as the key link between Sales, Revenue Marketing, and Channel Execution owning the strategy and delivery of 1:1, 1:few, and 1:many ABM plays across our highest-value customer segments. You'll leverage channels like paid, email, field, web and more to run personalised, data-driven plays that cut through noise and open doors. With strong support from Sales and Revenue Marketing, you'll focus on making our GTM campaigns land with precision, intent, and revenue impact and you'll use AI to scale faster, personalise smarter, and test continuously. What you'll do: ABM Program Strategy: Develop and manage full-funnel ABM programs across key commercial segments targeting top accounts using a mix of 1:1, 1:few, and 1:many tactics. Campaign Execution: Partner with channel owners (paid, email, web, field) to deliver coordinated ABM campaigns across intent-based advertising, outbound acceleration, direct mail, and nurture. Sales Partnership: Act as the connective tissue between marketing and sales aligning on account lists, messaging, and follow-up plans. Build SLAs and feedback loops with BDRs and AEs. Personalised Experiences: Own the creation of personalised journeys including custom landing pages, email copy, asset tailoring, and in-channel targeting. Leverage AI tools for message variation and rapid execution. AI-Powered Targeting & Optimisation: Use AI-based platforms to identify in-market accounts, intent signals, and engagement gaps, continually optimising outreach and creative. Campaign Analytics & Reporting: Define KPIs across engagement, lift, pipeline contribution, and velocity. Collaborate with Marketing Ops and RevOps to track ABM performance and attribution. We'd love to hear from you: 5+ years in B2B demand gen or ABM roles, ideally within high-growth SaaS Experience running ABM programs across the spectrum from targeted 1:1 to scaled 1:many Deep understanding of funnel dynamics, outbound orchestration, and integrated campaign design Hands-on experience leverage tech automation platforms Familiarity with marketing automation (e.g. HubSpot, Marketo), Salesforce, and web personalisation tools Data-informed and performance-driven, comfortable owning pipeline contribution goals and campaign KPIs Bonus: Experience using AI tools for copywriting, targeting optimisation, or real-time content personalisation Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Aug 15, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We're hiring an ABM Marketing Manager to build and scale account-based programs that drive high-quality pipeline and accelerate deal velocity across Paddle's sales-led motion. This role sits within the Demand Generation team and acts as the key link between Sales, Revenue Marketing, and Channel Execution owning the strategy and delivery of 1:1, 1:few, and 1:many ABM plays across our highest-value customer segments. You'll leverage channels like paid, email, field, web and more to run personalised, data-driven plays that cut through noise and open doors. With strong support from Sales and Revenue Marketing, you'll focus on making our GTM campaigns land with precision, intent, and revenue impact and you'll use AI to scale faster, personalise smarter, and test continuously. What you'll do: ABM Program Strategy: Develop and manage full-funnel ABM programs across key commercial segments targeting top accounts using a mix of 1:1, 1:few, and 1:many tactics. Campaign Execution: Partner with channel owners (paid, email, web, field) to deliver coordinated ABM campaigns across intent-based advertising, outbound acceleration, direct mail, and nurture. Sales Partnership: Act as the connective tissue between marketing and sales aligning on account lists, messaging, and follow-up plans. Build SLAs and feedback loops with BDRs and AEs. Personalised Experiences: Own the creation of personalised journeys including custom landing pages, email copy, asset tailoring, and in-channel targeting. Leverage AI tools for message variation and rapid execution. AI-Powered Targeting & Optimisation: Use AI-based platforms to identify in-market accounts, intent signals, and engagement gaps, continually optimising outreach and creative. Campaign Analytics & Reporting: Define KPIs across engagement, lift, pipeline contribution, and velocity. Collaborate with Marketing Ops and RevOps to track ABM performance and attribution. We'd love to hear from you: 5+ years in B2B demand gen or ABM roles, ideally within high-growth SaaS Experience running ABM programs across the spectrum from targeted 1:1 to scaled 1:many Deep understanding of funnel dynamics, outbound orchestration, and integrated campaign design Hands-on experience leverage tech automation platforms Familiarity with marketing automation (e.g. HubSpot, Marketo), Salesforce, and web personalisation tools Data-informed and performance-driven, comfortable owning pipeline contribution goals and campaign KPIs Bonus: Experience using AI tools for copywriting, targeting optimisation, or real-time content personalisation Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We're hiring a Marketing Programs Lead to act as the connective tissue across the entire marketing function, owning program execution, team coordination, strategic initiatives, and operational rigour. This role blends program leadership, marketing operations, and strategic project ownership, reporting directly to the CMO and working closely with the entire marketing leadership team. You'll be responsible for making our cornerstone campaigns run smoothly, our planning cadence stick, and our most important cross-functional initiatives land with impact. You'll also support the CMO on budget management ensuring we stay efficient and high-impact as we scale, as well as take on special strategic projects on behalf of the CMO, helping drive critical evolution to our success. This role is ideal for someone who thrives in high-velocity, high-ambiguity environments that executes with precision and clarity. If you're structured but flexible, operational but strategic, and love driving momentum across complex teams, this is your role. What you'll do: Marketing Operating Cadence: Lead our planning rhythm with weekly meetings, quarterly OKRs, campaign check-ins, retrospectives, and annual planning cycles. Program Execution: Coordinate complex cross-functional marketing programs ensuring timelines, interlocks, and outcomes stay on track across Revenue Marketing, Demand Gen, Growth, Product Marketing, Web, and Brand. Strategic Projects for the CMO: Own high-priority workstreams and initiatives on behalf of the CMO Team Enablement & Playbooks: Build scalable workflows, resource libraries, templates, and onboarding guides that help the team move faster and more autonomously. Marketing Ops & Analytics Partnership: Work with Marketing Ops and RevOps to align campaign reporting, tracking, dashboards, and campaign attribution workflows. AI-Powered Execution: Leverage AI tools to accelerate briefing, documentation, retrospectives, meeting summaries, and operational comms across the team. Budget Coordination: Support the CMO with budget tracking, marketing investment planning, vendor management, and spend alignment across functions. Own the quarterly marketing budget update and central tracking process. Cross-Functional Alignment: Act as a central coordinator across Marketing, Sales, Product, and Operations driving clarity, velocity, and issue resolution across initiatives. We'd love to hear from you: 5+ years in marketing programs, operations, or strategic enablement roles in high-growth B2B environments Strong experience managing cross-functional initiatives and marketing program execution at pace Confident working with budget, tracking spend, liaising with Finance, and aligning investment to outcomes Excellent written communicator, meeting facilitator, internal operator, and able to influence without hierarchy Familiarity with tools like Asana, Notion, Airtable, Looker, Salesforce, and marketing automation platforms Bonus: Experience using AI tools to streamline internal workflows, generate documentation, or increase planning velocity Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Aug 15, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We're hiring a Marketing Programs Lead to act as the connective tissue across the entire marketing function, owning program execution, team coordination, strategic initiatives, and operational rigour. This role blends program leadership, marketing operations, and strategic project ownership, reporting directly to the CMO and working closely with the entire marketing leadership team. You'll be responsible for making our cornerstone campaigns run smoothly, our planning cadence stick, and our most important cross-functional initiatives land with impact. You'll also support the CMO on budget management ensuring we stay efficient and high-impact as we scale, as well as take on special strategic projects on behalf of the CMO, helping drive critical evolution to our success. This role is ideal for someone who thrives in high-velocity, high-ambiguity environments that executes with precision and clarity. If you're structured but flexible, operational but strategic, and love driving momentum across complex teams, this is your role. What you'll do: Marketing Operating Cadence: Lead our planning rhythm with weekly meetings, quarterly OKRs, campaign check-ins, retrospectives, and annual planning cycles. Program Execution: Coordinate complex cross-functional marketing programs ensuring timelines, interlocks, and outcomes stay on track across Revenue Marketing, Demand Gen, Growth, Product Marketing, Web, and Brand. Strategic Projects for the CMO: Own high-priority workstreams and initiatives on behalf of the CMO Team Enablement & Playbooks: Build scalable workflows, resource libraries, templates, and onboarding guides that help the team move faster and more autonomously. Marketing Ops & Analytics Partnership: Work with Marketing Ops and RevOps to align campaign reporting, tracking, dashboards, and campaign attribution workflows. AI-Powered Execution: Leverage AI tools to accelerate briefing, documentation, retrospectives, meeting summaries, and operational comms across the team. Budget Coordination: Support the CMO with budget tracking, marketing investment planning, vendor management, and spend alignment across functions. Own the quarterly marketing budget update and central tracking process. Cross-Functional Alignment: Act as a central coordinator across Marketing, Sales, Product, and Operations driving clarity, velocity, and issue resolution across initiatives. We'd love to hear from you: 5+ years in marketing programs, operations, or strategic enablement roles in high-growth B2B environments Strong experience managing cross-functional initiatives and marketing program execution at pace Confident working with budget, tracking spend, liaising with Finance, and aligning investment to outcomes Excellent written communicator, meeting facilitator, internal operator, and able to influence without hierarchy Familiarity with tools like Asana, Notion, Airtable, Looker, Salesforce, and marketing automation platforms Bonus: Experience using AI tools to streamline internal workflows, generate documentation, or increase planning velocity Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We're hiring a Head of Growth to lead and scale Paddle's product-led growth (PLG) engine, owning the full journey from customer acquisition to activation, and expansion. You'll be responsible for building growth loops, accelerating activation, and driving revenue from our self-serve motion. This role leads a cross-functional team that combines product, design, data, and engineering. You'll implement AI-powered experimentation, predictive models, and smart triggers to optimise onboarding, conversion, and expansion. It's about moving fast, scaling what works, and making every product interaction a revenue opportunity. You'll collaborate closely with Demand Gen, Product Marketing, Revenue Marketing, Web, Product and RevOps to ensure Paddle's PLG motion works seamlessly alongside our commercial sales-led engine. What you'll do: PLG Growth Strategy: Define the roadmap to drive acquisition, activation, and expansion within our self-serve funnel. Growth Loops: Build and scale product-led growth loops, leveraging in-product usage, usage-based triggers, and referral mechanics to compound momentum. AI-Driven Optimisation: Leverage AI to run smarter experiments, personalise onboarding, identify expansion signals, and score user intent in real-time. Onboarding & Activation: Improve customer time-to-value and key activation metrics across segments, working cross-functionally to unblock friction in early journeys. Expansion: Optimise packaging and expansion flows. Collaborate with Product and RevOps to align product experience with revenue opportunities. Experimentation Infrastructure: Build a high-velocity test-and-learn engine, with the tooling, data pipelines, and tracking needed to test rapidly and scale efficiently. PLG Revenue Accountability: Own KPIs including sign-ups, activation rate, PQLs, self-serve conversion, and NRR for PLG customers. Cross-Functional Partnership: Operate across Product, Marketing, Engineering, and Data to deliver unified customer journeys that convert and expand. We'd love to hear from you: 7+ years in growth, product, or marketing roles within B2B SaaS, with significant ownership of PLG or freemium funnels Deep experience in growth loop design, full-funnel optimisation and product monetisation. Strong background in experimentation, ideally with a high testing velocity culture Fluency in data tools, metrics and experience building out analytics capabilities Proven ability to lead cross-functional squads and drive commercial outcomes through the product Hands-on exposure to leveraging AI/ML for growth acceleration, such as dynamic onboarding, predictive scoring, and real-time segmentation Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Aug 10, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The Role: We're hiring a Head of Growth to lead and scale Paddle's product-led growth (PLG) engine, owning the full journey from customer acquisition to activation, and expansion. You'll be responsible for building growth loops, accelerating activation, and driving revenue from our self-serve motion. This role leads a cross-functional team that combines product, design, data, and engineering. You'll implement AI-powered experimentation, predictive models, and smart triggers to optimise onboarding, conversion, and expansion. It's about moving fast, scaling what works, and making every product interaction a revenue opportunity. You'll collaborate closely with Demand Gen, Product Marketing, Revenue Marketing, Web, Product and RevOps to ensure Paddle's PLG motion works seamlessly alongside our commercial sales-led engine. What you'll do: PLG Growth Strategy: Define the roadmap to drive acquisition, activation, and expansion within our self-serve funnel. Growth Loops: Build and scale product-led growth loops, leveraging in-product usage, usage-based triggers, and referral mechanics to compound momentum. AI-Driven Optimisation: Leverage AI to run smarter experiments, personalise onboarding, identify expansion signals, and score user intent in real-time. Onboarding & Activation: Improve customer time-to-value and key activation metrics across segments, working cross-functionally to unblock friction in early journeys. Expansion: Optimise packaging and expansion flows. Collaborate with Product and RevOps to align product experience with revenue opportunities. Experimentation Infrastructure: Build a high-velocity test-and-learn engine, with the tooling, data pipelines, and tracking needed to test rapidly and scale efficiently. PLG Revenue Accountability: Own KPIs including sign-ups, activation rate, PQLs, self-serve conversion, and NRR for PLG customers. Cross-Functional Partnership: Operate across Product, Marketing, Engineering, and Data to deliver unified customer journeys that convert and expand. We'd love to hear from you: 7+ years in growth, product, or marketing roles within B2B SaaS, with significant ownership of PLG or freemium funnels Deep experience in growth loop design, full-funnel optimisation and product monetisation. Strong background in experimentation, ideally with a high testing velocity culture Fluency in data tools, metrics and experience building out analytics capabilities Proven ability to lead cross-functional squads and drive commercial outcomes through the product Hands-on exposure to leveraging AI/ML for growth acceleration, such as dynamic onboarding, predictive scoring, and real-time segmentation Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The role: We are looking for an ambitious Senior Product Manager to join a team leading the development of our Reporting capabilities within our Experience group, a key part of delivering our solutions to SaaS businesses. Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages subscription billing and payments so that we can take this burden from our customers. We handle millions of payments globally and provide functionality to manage subscription billing, while also reducing churn and optimising acquisition. This all needs to be backed up with accurate and easily accessible data and insights, so that our customers can operate and grow their businesses with Paddle. As a Senior Product Manager in this team, you will be key to a successful product launch and continuously develop the product thereafter. You will be in charge of delivering an ambitious roadmap for your team and working continuously with internal and external stakeholders to ensure we're building the right thing. We are looking for an ambitious and autonomous Senior PM with deep knowledge or experience with dashboards, reporting and data analysis to: Help us with our strategic vision of becoming the growth platform for SaaS businesses. Work as part of a cross-functional team (with engineers and a product designer) to deliver on this vision. We're aiming to nurture a world-class product team that can help us build an industry-leading organisation. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success. What you'll do: Product Roadmap & Strategy: Create and maintain a product roadmap that outlines key milestones and deliverables. Use internal and external analysis to feed into the strategic direction of the product roadmap, always ensuring Product & Engineering is making the right impact. Help guide effective discovery of new initiatives, run agile workshops and facilitate prioritisation conversations. Define and prioritise product features and requirements based on customer needs, market trends, and business goals. Product Development and Management: Lead the end-to-end product development process, from ideation to launch. Work with engineering and design; and develop appropriate planning, prioritisation, and delivery processes to enable the launch of new features and high quality products on time and within budget, delivering fast value to our software sellers. Manage the product life cycle, including updates and enhancements, ensuring products remain competitive and meet customer needs. Market Analysis and Research: Conduct market research and competitive analysis to identify opportunities and threats. Gather and analyse customer feedback to inform product decisions and improvements. Monitor industry trends and emerging technologies to stay ahead of the competition. Stakeholder Collaboration: Communicate product strategy and progress to stakeholders, including team members, and customers. Build strong relationships with internal and external stakeholders to ensure alignment and support for product initiatives. Present product updates and performance metrics to stakeholders regularly. Performance Monitoring and Optimization: Define and track key performance indicators (KPIs) to measure product success. Analyse the performance of our product using data, and use those insights to drive continuous improvement and determine the product roadmap. Based on product performance, determine when actions are needed to upgrade, improve, revise or reposition products. Implement A/B testing and other optimization techniques to enhance product features and ensure our product offers the best user experience and meets customer needs. Go-to-Market Execution: Develop and execute go-to-market plans for product launches and updates. Collaborate with marketing, sales, and customer support teams to ensure successful product launches and adoption. Create marketing collateral, sales training materials, and other support documentation. Train sales and support teams on product features and benefits. We'd love to hear from you if: You're excited by, and have specific experience in, making data accessible and actionable - whether through dashboards, analytics tooling, or tackling large-scale data challenges to deliver deep insights. You're a Product Manager who enjoys working in cross-functional teams alongside engineers, product designers, and other functions to deliver value to users through frequent product launches. You have worked in a B2B SaaS environment and have created engaging and thoughtful customer experiences. You're comfortable getting into the details of technical concepts and can work closely with engineers to find the best solution to a problem. You spend time speaking to your customers and finding various ways to gather customer insights to build a world-class product. You understand that measuring success through metrics is an important part of Product and you can draw insights from data to make sure we build the right products. You love solving problems in innovative and creative ways. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.
Feb 21, 2025
Full time
What do we do? Paddle offers digital product companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we're a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It's faster, safer, cheaper, and, above all, way better. We're backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 5000 software sellers in 245 territories globally. The role: We are looking for an ambitious Senior Product Manager to join a team leading the development of our Reporting capabilities within our Experience group, a key part of delivering our solutions to SaaS businesses. Selling online as a software business is a complex process and many components need to work seamlessly to capture revenue and deliver this to sellers. Paddle manages subscription billing and payments so that we can take this burden from our customers. We handle millions of payments globally and provide functionality to manage subscription billing, while also reducing churn and optimising acquisition. This all needs to be backed up with accurate and easily accessible data and insights, so that our customers can operate and grow their businesses with Paddle. As a Senior Product Manager in this team, you will be key to a successful product launch and continuously develop the product thereafter. You will be in charge of delivering an ambitious roadmap for your team and working continuously with internal and external stakeholders to ensure we're building the right thing. We are looking for an ambitious and autonomous Senior PM with deep knowledge or experience with dashboards, reporting and data analysis to: Help us with our strategic vision of becoming the growth platform for SaaS businesses. Work as part of a cross-functional team (with engineers and a product designer) to deliver on this vision. We're aiming to nurture a world-class product team that can help us build an industry-leading organisation. This is an opportunity for someone who wants to be part of something challenging and transformative, someone who will play a critical role in driving our success. What you'll do: Product Roadmap & Strategy: Create and maintain a product roadmap that outlines key milestones and deliverables. Use internal and external analysis to feed into the strategic direction of the product roadmap, always ensuring Product & Engineering is making the right impact. Help guide effective discovery of new initiatives, run agile workshops and facilitate prioritisation conversations. Define and prioritise product features and requirements based on customer needs, market trends, and business goals. Product Development and Management: Lead the end-to-end product development process, from ideation to launch. Work with engineering and design; and develop appropriate planning, prioritisation, and delivery processes to enable the launch of new features and high quality products on time and within budget, delivering fast value to our software sellers. Manage the product life cycle, including updates and enhancements, ensuring products remain competitive and meet customer needs. Market Analysis and Research: Conduct market research and competitive analysis to identify opportunities and threats. Gather and analyse customer feedback to inform product decisions and improvements. Monitor industry trends and emerging technologies to stay ahead of the competition. Stakeholder Collaboration: Communicate product strategy and progress to stakeholders, including team members, and customers. Build strong relationships with internal and external stakeholders to ensure alignment and support for product initiatives. Present product updates and performance metrics to stakeholders regularly. Performance Monitoring and Optimization: Define and track key performance indicators (KPIs) to measure product success. Analyse the performance of our product using data, and use those insights to drive continuous improvement and determine the product roadmap. Based on product performance, determine when actions are needed to upgrade, improve, revise or reposition products. Implement A/B testing and other optimization techniques to enhance product features and ensure our product offers the best user experience and meets customer needs. Go-to-Market Execution: Develop and execute go-to-market plans for product launches and updates. Collaborate with marketing, sales, and customer support teams to ensure successful product launches and adoption. Create marketing collateral, sales training materials, and other support documentation. Train sales and support teams on product features and benefits. We'd love to hear from you if: You're excited by, and have specific experience in, making data accessible and actionable - whether through dashboards, analytics tooling, or tackling large-scale data challenges to deliver deep insights. You're a Product Manager who enjoys working in cross-functional teams alongside engineers, product designers, and other functions to deliver value to users through frequent product launches. You have worked in a B2B SaaS environment and have created engaging and thoughtful customer experiences. You're comfortable getting into the details of technical concepts and can work closely with engineers to find the best solution to a problem. You spend time speaking to your customers and finding various ways to gather customer insights to build a world-class product. You understand that measuring success through metrics is an important part of Product and you can draw insights from data to make sure we build the right products. You love solving problems in innovative and creative ways. Everyone is welcome at Paddle At Paddle, we're committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer, we don't care if, or where, you studied, what you look like or where you're from. We're more interested in your craft, curiosity, passion for learning and what you'll add to our culture. We encourage you to apply even if you don't match every part of the job ad, especially if you're part of an underrepresented group. Please let us know if there's anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We're committed to building a diverse team where everyone feels safe to be their authentic self. Let's grow together. Why you'll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We live and breathe our values, which are: Paddle for others Paddle together Paddle simply We offer a full suite of benefits, including attractive salaries, stock options, retirement plans, private healthcare and well-being initiatives. We are a 'digital-first' company , which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and enhanced parental leave. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.