Crystal Ball Ltd

Planning & Scheduling Coordinator Old Trafford Full Time, Office Based Up to £25,000 per year Our client, a multi-award-winning vehicle tracking and lone worker service provider based in Old Trafford, is looking for an Installation Planner/Scheduler to join their team. You ll arrange installations for customer fleets by liaising directly with customers and engineers. Full training is provided, so no prior experience is necessary, though scheduling or planning experience is a bonus. What s in it for you? Our client is looking to expand their team and is offering an exciting opportunity to join a close-knit, vibrant office environment. You ll receive: Above-market salary of up to £25,000 per year (dependent on experience) Monthly bonus of up to £250 based on performance 20 days holiday + 8 bank holidays, with an additional day for each year of service (up to 25 days) Company pension Private medical insurance Casual dress code and on-site parking Are you the right person for the job? The ideal candidate is enthusiastic, highly organised, and committed to delivering excellent customer service. Previous experience in scheduling or planning is beneficial but not essential, as full training is provided. You will excel if you: Communicate clearly and confidently Have a professional and polite telephone manner Are self-motivated and a team player Have excellent attention to detail Are IT literate and willing to learn new systems What will your role look like? As a Planning & Scheduling Coordinator, you will: Schedule and dispatch engineers to customer sites efficiently and profitably Monitor engineer activity proactively Handle customer, engineer, and internal communications via phone, email, and support tickets within agreed SLAs Process orders to ensure the timely completion of all work Close job tickets once work is completed satisfactorily Record all customer interactions in the company s CRM What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR