Social Value Portal

Researcher / Senior Researcher - Hybrid (London) Help Shape the Future of Social Value Measurement We're hiring a Researcher / Senior Researcher to help develop the next generation of social value measurement and impact analysis at Social Value Portal, the UK's market leader in social value reporting. You'll join a passionate, growing research team driving innovation across the UK and internatio click apply for full job details

Researcher / Senior Researcher Hybrid (London) Help Shape the Future of Social Value Measurement We re hiring a Researcher / Senior Researcher to help develop the next generation of social value measurement and impact analysis at Social Value Portal, the UK s market leader in social value reporting. You ll join a passionate, growing research team driving innovation across the UK and internationally. Enjoy hybrid working (2 3 days in our London office), a salary of £30 50k (depending on experience), private medical insurance, and 6 paid volunteering days each year - all while making a real difference to people, places, and the planet. Why Join Us At Social Value Portal, we re on a mission to deliver £100 billion in social value, helping organisations across public, private, and voluntary sectors measure their impact and create change that lasts. Our evidence-based TOM System (Themes, Outcomes and Measures) is the gold standard for social value measurement, used by hundreds of organisations across the UK and beyond. We re now expanding globally - and you could help shape the methodologies, insights, and data behind the movement. The Role As a Researcher or Senior Researcher, you ll play a key role in developing, maintaining, and expanding our frameworks for social value measurement, management, and monitoring. You ll work in our TDI (TOMs, Development, Impact) department - a collaborative, intellectually curious team that balances academic rigour with real-world application Day-to-day, you ll: Conduct quantitative and qualitative research to refine and expand the TOM System across sectors and geographies. Analyse and model social value data to create evidence-based proxies and measures. Contribute to the design of new frameworks and innovative solutions for national for international clients. (mostly framework but it contains other products) Translate complex research into clear, practical insights for clients and partners Support or lead collaborative projects with universities and research partners. Deliver internal and external training on social value measurement. Drive innovation and thought leadership within a fast-evolving field. (Senior Researchers will take greater ownership of projects, mentor others, and lead client-facing research initiatives.) What We re Looking For We re looking for people who are curious, analytical, and purpose-driven those who want their research to make a measurable difference. You ll likely bring: A degree (or equivalent experience) in economics, social sciences, or a related analytical discipline. Strong research and analytical skills, with experience interpreting data and drawing insights. Excellent written and verbal communication, with the ability to explain complex concepts clearly. A passion for social impact, sustainability, or public value. Ability to manage multiple projects and deadlines in a collaborative, fast-paced environment. For Senior Researcher level, you ll also have: Proven experience in social impact evaluation, theory of change modelling, or social value analysis. Experience managing or mentoring researchers and engaging with external stakeholders. What You ll Get Social Value Portal believes in rewarding purpose with progression. Salary: £30 40k (Researcher) / £40 50k (Senior Researcher), depending on experience Hybrid working: 2 3 days a week in our London office, with flexibility for remote work Private medical insurance and Employee Assistance Programme (EAP) 25 days annual leave + bank holidays + your birthday off 6 paid volunteering days each year to give back to causes you care about Ethical pension scheme (up to 5% employer match) Annual learning budget to support your professional growth Enhanced parental leave and life assurance (4x salary) Inclusive culture: 60% of our decision-makers are women, and 10% of our team are trained Mental Health First Responders This is your chance to join a purpose-led business where research drives real-world change, not just reports. Location & Working Hours Contract: Full-time, permanent (37.5 hours per week) Location: Hybrid London office (2 3 days per week) Flexible working options and remote flexibility available Ready to Make an Impact? If you re analytical, creative, and care about helping organisations deliver real social impact, we d love to hear from you. Click to Apply.

Customer Delivery Executive We re hiring to strengthen our delivery team as we scale - this role offers genuine scope, a strong benefits package and the opportunity to help organisations put social value at the heart of what they do. As the Customer Delivery Executive joining Social Value Portal, you ll work in a mission-driven business that has delivered over £45 billion in social value to date and supports over 24,000 organisations through its trusted Social Value TOM System and robust Workspace platform. Why this role matters You will be pivotal in ensuring clients get maximum value from our platform, driving adoption, managing operations and delivering excellence in customer outcomes. You ll work with cross-functional teams to deliver results and make a measurable impact. What you ll do (key responsibilities) Manage and support the operations of Social Value Portal accounts for members and their supply chain. Serve as the day-to-day liaison for a portfolio of clients, ensuring adoption, retention and growth Troubleshoot client issues, escalate where needed, and drive continuous improvement in delivery processes Work closely with product, support, consulting and data teams to represent client voice, feedback and insights Conduct training sessions, workshops and user-guides to help clients maximise the platform s value Log, track and maintain comprehensive customer records. Monitor metrics (usage, adoption, satisfaction) and proactively intervene to drive client success Help refine and evolve delivery and onboarding frameworks, share best practices What we re looking for Experience in a client-facing delivery or implementation role, ideally in SaaS or platform businesses (or consultancy) Prior experience in social value, ESG, impact reporting or public sector procurement environment Strong project management skills: ability to juggle multiple clients, deadlines and deliverables Excellent communication, stakeholder management and presentation skills Problem-solving mindset: ability to diagnose issues quickly and deliver solutions Confidence working with data, analytics or dashboards, plus willingness to learn technical aspects What you ll get Competitive salary up to £35,000 + annual performance bonus Hybrid working: 2 3 days in our London office, 9:00 5:30. 25 days holiday + bank holidays + your birthday off Six paid volunteering days per year Private medical insurance & 24/7 EAP Enhanced parental leave, life assurance (4x salary), pension matched up to 5% Annual learning budget & cycle to work scheme A truly inclusive workplace, with an active Inclusion Committee and diverse leadership Hours, Location & Working Arrangements Full-time, 37.5 hours per week (core hours 9am 5:30pm) Based in London, with hybrid working (you will be expected to attend the London office 2 3 days/week) Some flexibility for remote work outside those days, but regular in-office presence is expected to collaborate with internal teams How to apply Click to Apply - we d love to hear from you. We are holding a Recruitment Day on 20th October 2025 for this role, for your chance to attend click to apply!

Demand Generation Specialist We're expanding our marketing team to supercharge lead generation and campaign performance. Join us and make an impact at a company that s already delivered £47bn in social value and looking to achieve £100bm in Social Value to communities across the UK and beyond. You ll work at the heart of our growing Marketing team, collaborating with Sales, Events, and Content to deliver campaigns across paid channels, nurture sequences and email automation -all while ensuring seamless CRM integration and conversion tracking. If you re organised, creative, results-focused, and excited to work for a purpose-led business that values inclusion, flexibility, and wellbeing - we d love to hear from you. The Role Plan, launch and optimise paid media campaigns across LinkedIn, Google Ads and other digital channels - working closely with agencies and internal teams to align messaging and goals. Build and manage end-to-end marketing campaigns in HubSpot, including landing pages, CTAs, forms, automation workflows and segmentation strategies. Create email nurture journeys and outbound sales sequences to engage prospects at every stage of the buyer journey - with ongoing testing to improve engagement. Collaborate with Content, Sales and Events teams to activate campaigns around product launches, webinars and thought leadership. Optimise campaign performance through testing, audience targeting, funnel alignment and landing page conversion improvements. Track and report on campaign results using HubSpot and Salesforce, ensuring full integration with CRM and clear attribution through campaign tagging. Own the marketing tech stack from a campaign perspective, ensuring seamless alignment across platforms and sales workflows. What You ll Bring Proven experience in B2B or SaaS marketing roles. Proficiency in marketing tools and platforms such as CRM systems (ie Salesforce, Hubspot), email marketing software, and analytics tools. A strategic approach, with a fantastic eye for detail alongside exceptional communication skills Analytical mindset with strong copywriting and communication skills. Ability to manage multiple projects and collaborate cross-functionally. What We Offer Salary: £35,000 £40,000 per annum (based on experience) Full-time, permanent role (37.5 hrs/week) Hybrid London office 2 3 days per week 25 days annual leave + bank holidays + your birthday off (increases with service) Private medical insurance from day one 6 paid volunteering days a year to give back in ways that matter to you £400 annual learning and development budget Enhanced parental leave (6 months maternity fully paid; 1 month paternity fully paid) Cycle to work scheme & ethically invested pension scheme (matched up to 5%) Join a company where your work contributes directly to social good, sustainability, and impact. Be part of something bigger than just pipeline and metrics.