Social Value Portal

Ready to step up into a role where you own real projects, inherit a full design system, and do work that actually matters? This could be it. Salary & package £42,000 £45,000 Permanent London / Hybrid (2 3 days in office) 25 days holiday + bank holidays + your birthday off Private medical insurance (WPA) Pension matched up to 5%, ethically invested 6 paid volunteering days per year Life assurance at 4x salary About Social Value Portal Social Value Portal is the UK's leading platform for measuring and reporting social value - and it has been since 2014. The business works with organisations across the public, private, and voluntary sectors, helping them quantify and grow the positive impact they create. To date, more than £60bn in social value has been unlocked through its platform and customer relationships. The team is growing and internationalising. The product sits at the heart of it all, and this role sits at the heart of the product. The role You'll join as a Product Designer reporting to the Head of Product, working closely day-to-day with the senior designer who has built the existing design system from the ground up. You're not starting from scratch - you'll inherit a full design system, a pattern library, an established research group, and a platform that's already live and scaling. Initially you'll pick up defined projects and ad hoc improvements, getting to know the product and the team. As you settle in, you'll take on more complex research and strategic design work. It's a genuine step up -not a sideways move. The office is based in Elephant and Castle, London (moving there around May 2026), with 2 to 3 days a week on-site. Day to day: user research, wireframes, high-fidelity specs, prototype testing, and contributing to a design system that keeps the whole product coherent as it scales. You'll: Research and define user personas that reflect real behaviour and goals Translate product requirements into wireframes and interactive prototypes Run usability testing and validation - then act on what you learn Deliver high-fidelity UX/UI specs for developers to implement Maintain and evolve the SVP design system for consistent, scalable output Collaborate with Product, Engineering, and Marketing across the full Agile cycle Champion the user - advocate for customer-centric decisions across the product team What you'll bring Essential: A strong product design portfolio demonstrating both process and outcome Solid proficiency in Figma, Sketch, or Adobe XD Proven experience applying UX principles, user research methods, and design systems Working knowledge of Agile/Scrum environments and software development processes Experience conducting qualitative and quantitative user research Useful, not essential: Experience using Productboard Demonstrable use of AI tools within a design workflow Salesforce and Lightning Design System (SLDS) Benefits & culture Financial: £42,000 £45,000 base, ethically invested pension matched to 5%, retail discounts with 200+ brands, salary sacrifice schemes (childcare, cycling, EV). Flexibility: Hybrid working with 2 3 days in the London HQ. 25 days holiday plus bank holidays, your birthday off, and annual increases after 3 years. Development: Access to The Knowledge Academy for accredited training. Wellbeing: Private medical insurance, 24/7 Employee Assistance Programme, life assurance at 4x salary, elderlycare support, independent financial advice through Mintago. Community: 6 paid volunteering days, gym access at the London HQ, and a business with a clear social purpose baked in from day one. Working arrangements Location: Walworth Town Hall, London SE17 1RS Working pattern: Hybrid - 2 to 3 days per week in the office Contract: Permanent, full-time- Core hours- 9am-5:30pm Reporting to: Head of Product Interested? If this sounds like the kind of role you've been looking for, apply with your CV and a link to your portfolio. If you'd like to find out more before applying, get in touch and we'll talk you through it.