TCC Group

Join Recordsure as a Project Coordinator and help deliver impactful client work at the intersection of AI, data and software. You'll support requirements capture and documentation (notes, user stories, acceptance criteria), keep client and product documentation clear and current, and coordinate day-to-day communication across clients and internal teams (AI Training, Data Science and Software Development). We're looking for someone who's analytical, organised and detail-driven, with confident written and verbal communication skills and a practical mindset for turning ambiguity into clear next steps. If you've supported client delivery, account support, business analysis or project coordination - and enjoy working with varied stakeholders - you'll thrive here. Why Recordsure? You'll join an ambitious, collaborative team building specialist analytics technology for regulated industries, with values that encourage autonomy, constructive challenge and high-quality outcomes. Duties and responsibilities Support the capture and documentation of client requirements (e.g., notes, user stories, acceptance criteria) under direction from the Programme Manager for agreed deliveries Assist with process analysis and maintain client and product documentation so teams have a consistent understanding of what is needed Coordinate with delivery, sales, product and development colleagues as required, escalating risks or unclear requirements to the Programme Manager Support programme and project managers to ensure client communications on delivery timelines and estimates are aligned Attend client workshops (including occasional UK travel) to support information gathering, actions and follow-ups Experience and qualifications Qualifications Relevant qualification or training (e.g., Agile fundamentals) is beneficial PRINCE2 Foundation desirable Skills Strong analytical and problem-solving skills, with the ability to break down client requirements and help translate them into user stories High level of accuracy and attention to detail across documentation and requirements Clear written and verbal communication skills, able to work with different stakeholders and summarise information in a structured way Good organisational and time-management skills, with the ability to track actions and follow-ups across multiple stakeholders Comfortable working in changing environments and asking questions to reduce ambiguity during discovery phases Good working knowledge of Microsoft Office (Excel, PowerPoint, Word); familiarity with MS Project or similar tools is helpful Experience & Knowledge Some experience supporting client delivery, account support, business analysis or project coordination Experience working in a multi-disciplinary team and helping keep requirements, actions and documentation aligned Exposure to SaaS products, configuration-led implementations or data-driven environments is beneficial, but not essential Interest in financial services and an understanding of professional client expectations; prior sector experience is helpful but not required Awareness of AI and machine learning concepts and their application in business contexts (training can be provided) Understanding of Agile ways of working (e.g., sprints, backlog, stand-ups) and cross-functional collaboration Benefits Company perks Flexibility Holiday Trading Cycle to work scheme Health cash plan Pension scheme Wellness benefits Death in service scheme Company culture As an organisation, we aren't afraid to be ambitious. We aspire to be recognised as global leaders in recording and records analytics. Getting there won't just be down to the skills within the team: it will be driven by the attitudes we take every day towards our customers, towards one another and towards every challenge we face. Our values are woven into our team and personal objectives to ensure they steer us on a collective and individual basis. Sometimes, these values may clash. Conflicts can be inevitable, but keeping an open, honest and positive forum to discuss what we should focus on will help us continue to come out on top!

The Senior Compliance Officers will support the General Counsel and Group Head of Compliance in ensuring that their client's across insurance, wealth and employee benefits businesses meet all internal and external compliance requirements. This role is a key part of the wider compliance function, working collaboratively across the business to ensure operations are conducted in line with applicable regulatory obligations. The successful candidate will bring strong compliance experience, ideally gained within financial services, and will provide practical, business-focused support across a broad range of compliance activities. Candidates will be required to work out of our clients offices south of Birmingham on a hybrid basis of 3 days per week and 2 days remote. Responsibilities: Ensure ongoing compliance with FCA and other relevant regulatory requirements, including oversight of regulatory filings, notifications, and reporting. Provide pragmatic regulatory advice, guidance, and challenge to first line teams, acting as an effective business partner and "critical friend." Support the implementation and embedding of regulatory frameworks, including Consumer Duty, Conduct Rules, and SMCR. Maintain and enhance compliance policies, procedures, systems, and records, ensuring they are aligned with regulatory expectations and effectively embedded across the organisation. Monitor regulatory developments and insurance-specific legislation, assessing impact and advising the business on required changes. Identify, investigate, and escalate compliance risks, incidents, and breaches, including root cause analysis and recommendation of remediation actions. Prepare management information, reports, and documentation for senior management, boards, regulators, and audits. Act as a liaison with regulators and auditors, supporting regulatory inspections, audits, and integration activities as required Requirements: Have excellent communication (verbal and written) and be an effective 'regulatory translator' i.e. take complex regulation and make it accessible, understandable and relevant to the business so they have clarity on what is required, and what they need to do. Good problem-solving skills and be solution orientated. Have strong organisational skills and attention to detail but have the ability to take a high-level view. Have excellent stakeholder management skills and be able to build and maintain strong relationships with the business, while also maintaining an appropriate level of professional distance. Be able to act as a 'critical friend' to the business, delivering constructive challenge and identifying solutions to address issues that are identified. Have a strong understanding of the UK's regulatory regime as it applies to general insurance activities. Travel to a range of UK destinations as and when required.