GKR International
Bury, Lancashire
Operations Management in Care Homes Care Homes Management Operations Manager - Care Homes Location - Multi-site along the M6 corridor, Northwest, North Wales, Northamptonshire Our client, a seasoned, Pan European Real Estate and Hospitality fund is expanding and looking to bolster their operational function for one of the Group companies. As a business they are incredibly active and invest in a wide range of asset classes, taking them on and then building businesses and operations around them, one of which is Care Homes. The Operations Manager will oversee the performance, quality, and compliance of a portfolio of care homes, ensuring the delivery of safe, effective, and person-centred care in line with regulatory standards. The role is responsible for supporting Home Managers, driving operational excellence, and ensuring commercial sustainability across the group. Your Key Responsibilities will be: Operational Management Oversee the day-to-day operations of multiple care homes within the group Support and supervise Home Managers to ensure high standards of care and service delivery Monitor occupancy levels, staffing, and resources to ensure efficient operations Incident, complaint, and safeguarding escalation management Supplier and contractor management Lead on crisis management and provide hands-on support where required Regulatory Compliance & Quality Ensure all homes meet and maintain standards set by the Care Quality Commission (CQC) Prepare for and manage inspections, audits, and action plans Drive continuous improvement in care quality, safety, and outcomes Ensure policies and procedures are implemented and up to date Leadership & People Management Recruit, mentor, and develop Home Managers and senior staff. Building confidence and competence on operations, finance, and P&L empowering mangers rather than executing on their behalf HR oversight at portfolio level - recruitment, retention, and performance issues that escalate beyond home level Foster a positive, values-driven culture across all services Support performance management, training, and succession planning Promote staff engagement, retention, and wellbeing Financial & Commercial Performance Oversee budgets and ensure financial targets are achieved by Home Managers Monitor costs, including staffing, agency use, and general procurement Support fee setting, local authority relationships, and private client growth with key focus on driving occupancy, negotiating and increasing fee levels and shifting the resident mix toward a higher proportion of private payers vs. local authority funded Identify opportunities for service development and business growth Stakeholder Management Build strong relationships with GP's, residents, families, local authorities, and private sources Represent the organisation in external meetings and forums Handle escalated complaints and safeguarding concerns appropriately Reporting & Governance Provide regular performance reports to senior leadership Analyse KPIs including occupancy, compliance, staffing, and financial performance Ensure robust governance and risk management processes are in place The ideal person should have the following experience: Proven multi-site operational leadership experience within the UK elderly residential and/or nursing care sector Previous Registered Manager experience preferred, with strong working knowledge of CQC regulations and inspection frameworks Demonstrable track record of improving occupancy and increasing private-pay mix Strong commercial acumen, including experience managing P&L, budgets, and financial reporting Effective leader with the ability to hold operational teams accountable while coaching and developing them Excellent communication and stakeholder management skills Willingness to travel across the Northwest, North Wales, West Midlands, and occasionally the East Midlands Strong cultural fit, with the ability to work closely with senior leadership and key stakeholders Desirable Registered Manager experience Level 5 Diploma in Leadership for Health and Social Care (or equivalent) Experience in turnaround or improvement projects Full UK driving licence Key Competencies Leadership & decision-making Regulatory and quality focus Financial acumen Problem-solving and resilience Relationship building Success Measures Improved CQC ratings across homes High occupancy and financial performance Strong staff retention and engagement Positive feedback from residents and families Further Details: Up to £85,000 dependent on experience plus discretionary, performance-based Bonuses. This will be a role requiring you in the office and visiting sites, it will predominantly be Monday to Friday HQ based with some flexibility This is a super role and opportunity to work with a fast moving, highly motivated senior leadership team where you will have a significant role to play whilst being fast tracked to the next level. For further information, please contact Grant Kaveney in confidence at GKR International.
Operations Management in Care Homes Care Homes Management Operations Manager - Care Homes Location - Multi-site along the M6 corridor, Northwest, North Wales, Northamptonshire Our client, a seasoned, Pan European Real Estate and Hospitality fund is expanding and looking to bolster their operational function for one of the Group companies. As a business they are incredibly active and invest in a wide range of asset classes, taking them on and then building businesses and operations around them, one of which is Care Homes. The Operations Manager will oversee the performance, quality, and compliance of a portfolio of care homes, ensuring the delivery of safe, effective, and person-centred care in line with regulatory standards. The role is responsible for supporting Home Managers, driving operational excellence, and ensuring commercial sustainability across the group. Your Key Responsibilities will be: Operational Management Oversee the day-to-day operations of multiple care homes within the group Support and supervise Home Managers to ensure high standards of care and service delivery Monitor occupancy levels, staffing, and resources to ensure efficient operations Incident, complaint, and safeguarding escalation management Supplier and contractor management Lead on crisis management and provide hands-on support where required Regulatory Compliance & Quality Ensure all homes meet and maintain standards set by the Care Quality Commission (CQC) Prepare for and manage inspections, audits, and action plans Drive continuous improvement in care quality, safety, and outcomes Ensure policies and procedures are implemented and up to date Leadership & People Management Recruit, mentor, and develop Home Managers and senior staff. Building confidence and competence on operations, finance, and P&L empowering mangers rather than executing on their behalf HR oversight at portfolio level - recruitment, retention, and performance issues that escalate beyond home level Foster a positive, values-driven culture across all services Support performance management, training, and succession planning Promote staff engagement, retention, and wellbeing Financial & Commercial Performance Oversee budgets and ensure financial targets are achieved by Home Managers Monitor costs, including staffing, agency use, and general procurement Support fee setting, local authority relationships, and private client growth with key focus on driving occupancy, negotiating and increasing fee levels and shifting the resident mix toward a higher proportion of private payers vs. local authority funded Identify opportunities for service development and business growth Stakeholder Management Build strong relationships with GP's, residents, families, local authorities, and private sources Represent the organisation in external meetings and forums Handle escalated complaints and safeguarding concerns appropriately Reporting & Governance Provide regular performance reports to senior leadership Analyse KPIs including occupancy, compliance, staffing, and financial performance Ensure robust governance and risk management processes are in place The ideal person should have the following experience: Proven multi-site operational leadership experience within the UK elderly residential and/or nursing care sector Previous Registered Manager experience preferred, with strong working knowledge of CQC regulations and inspection frameworks Demonstrable track record of improving occupancy and increasing private-pay mix Strong commercial acumen, including experience managing P&L, budgets, and financial reporting Effective leader with the ability to hold operational teams accountable while coaching and developing them Excellent communication and stakeholder management skills Willingness to travel across the Northwest, North Wales, West Midlands, and occasionally the East Midlands Strong cultural fit, with the ability to work closely with senior leadership and key stakeholders Desirable Registered Manager experience Level 5 Diploma in Leadership for Health and Social Care (or equivalent) Experience in turnaround or improvement projects Full UK driving licence Key Competencies Leadership & decision-making Regulatory and quality focus Financial acumen Problem-solving and resilience Relationship building Success Measures Improved CQC ratings across homes High occupancy and financial performance Strong staff retention and engagement Positive feedback from residents and families Further Details: Up to £85,000 dependent on experience plus discretionary, performance-based Bonuses. This will be a role requiring you in the office and visiting sites, it will predominantly be Monday to Friday HQ based with some flexibility This is a super role and opportunity to work with a fast moving, highly motivated senior leadership team where you will have a significant role to play whilst being fast tracked to the next level. For further information, please contact Grant Kaveney in confidence at GKR International.
GKR International
Business Development Manager - Luxury Design & Build BusinessLocation: Mayfair (Hybrid)Salary: Ranging from £45,000 - £55,000 depending on experience + commission (paid monthly). OTE £75,000Contract: Full Time Permanent Work schedule: On site/in the field, at the office with some flexibility to work from home. GKR International have been exclusively retained to lead the search for a Business Development Manager to join my Valor Collective, a Luxury Design & Build Business in Central London. This is an opportunity to join a boutique consultancy delivering refined, design-led renovation and interiors projects across London.Are you a commercially minded, creative thinking natural networker with a proven track record in sales and client relationship management? Have you worked in the luxury high end construction and build space?We're looking for a confident, design-literate Business Development Manager with a strong commercial instinct and a passion for premium residential design.You'll take a lead role in developing client relationships, converting opportunities for home renovations, interior services and materials and supporting early-stage project delivery-ideal for someone who's ready to step into a more entrepreneurial, client-facing role. What You'll Do Develop and manage relationships with private clients, architects, agents, and design professionals Qualify new business opportunities, lead site visits, and deliver compelling sales presentations Prepare tailored proposals, track leads via CRM, and help coordinate early project deliverables Support the design and project team by aligning client expectations with creative and technical input Represent the studio at key industry events, maintaining a polished, design-first presence You'll Bring 5 + years' experience in high-end interiors, residential renovation, or design-led sales A proven ability to manage client pipelines, close deals, and communicate clearly with stakeholders Strong contacts across the industry A creative and keen eye for design An intuitive understanding of construction, materials, finishes, and the luxury interiors process Confidence using tools such as Adobe Suite, or CRM systems (HubSpot a plus)
Business Development Manager - Luxury Design & Build BusinessLocation: Mayfair (Hybrid)Salary: Ranging from £45,000 - £55,000 depending on experience + commission (paid monthly). OTE £75,000Contract: Full Time Permanent Work schedule: On site/in the field, at the office with some flexibility to work from home. GKR International have been exclusively retained to lead the search for a Business Development Manager to join my Valor Collective, a Luxury Design & Build Business in Central London. This is an opportunity to join a boutique consultancy delivering refined, design-led renovation and interiors projects across London.Are you a commercially minded, creative thinking natural networker with a proven track record in sales and client relationship management? Have you worked in the luxury high end construction and build space?We're looking for a confident, design-literate Business Development Manager with a strong commercial instinct and a passion for premium residential design.You'll take a lead role in developing client relationships, converting opportunities for home renovations, interior services and materials and supporting early-stage project delivery-ideal for someone who's ready to step into a more entrepreneurial, client-facing role. What You'll Do Develop and manage relationships with private clients, architects, agents, and design professionals Qualify new business opportunities, lead site visits, and deliver compelling sales presentations Prepare tailored proposals, track leads via CRM, and help coordinate early project deliverables Support the design and project team by aligning client expectations with creative and technical input Represent the studio at key industry events, maintaining a polished, design-first presence You'll Bring 5 + years' experience in high-end interiors, residential renovation, or design-led sales A proven ability to manage client pipelines, close deals, and communicate clearly with stakeholders Strong contacts across the industry A creative and keen eye for design An intuitive understanding of construction, materials, finishes, and the luxury interiors process Confidence using tools such as Adobe Suite, or CRM systems (HubSpot a plus)
