Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. We also earned our Flexa approval , meaning we are an employer who supports flexible working! Job Title Senior Account Manager, Client Services Reporting of the role This role reports to the Senior Account Director, Client Services Overview of the job We are hiring for a Senior Account Manager to join our UK Partnerships team. This role is tasked with delivering best in class client service; executing end to end creator marketing campaigns across a variety of brands, media agencies and platforms. You will report directly to a Senior Account Director, assisting client growth and retention under the Business Director. 3 best things about the job The chance to work on a variety of world-renowned brands across different categories (incl. fashion, beauty, CPG, finance & tech) and social platforms. Opportunity to lead and mentor a team. You will be joining the business at a time of growth and expansion. Measures of success - In the first few months, you would have: - Met the team: Spent 1:1 with your line manager, direct reports and other team members to build rapport and understand how your role fits into the overall structure, setting up regular meeting cadences where needed. - Familiarised yourself with key processes and workflow: Particular reference to setting up master docs from scratch, campaign delivery, negotiating with creators, reporting/analysis, and pricing and budget processes. - Mastered internal tools: Including our platform, Waves, and all essential functions to manage creators (setting up the campaign, connecting, contracting, uploading content, etc). as well as G-Suite, Slack, and Hubspot. - Been introduced to the client: Attended client meetings, answered questions and started to understand the client's processes, goals, priorities and expectations for ongoing campaigns. - Successfully contributed to initial campaigns: Including initial set up, timelines, negotiation, contracting, content review, campaign delivery and final analysis/reporting, whilst having supported your team and maintained clear comms internally and externally. Roles & Responsibilities: -Support the Senior Account Director by being the delivery focussed driving force; creating timelines, creator briefs and treatment decks and ensuring the team is proactively sharing internal and client facing updates on campaign status. - Helping to build and foster strong client relationships, manage expectations and share updates and actions - Oversee and manage your respective campaigns internally, using our platform Waves and ensuring the wider team have accurately uploaded content and organised creator payments on our team boards - Lead on creating campaign case studies and Post Campaign Analysis reports where applicable, demonstrating an ability to convert data and campaign insights into key learnings & able to confidently present to clients - First port of call for the team for any campaign delivery related issues are presented, and to be the filter to escalate to the Senior Account Director where necessary and appropriate. - Assist the Senior Account Director on thought provoking creative strategy and campaign execution tactics, including feeding into new business responses - An exceptional performer and highly organised & effective leader focused on continuously improving client service and delivery for high impact results - Team line management of Account Executives and Senior Account Executives within the team, inclusive of daily management tasks, training and personal development plans What you will need: - Experience in Influencer Marketing is mandatory - 4-5+ years working in an agency or brand within influencer marketing, advertising, social, media and/or creative - Experience in client account management and creator management - Experience in delivering post-campaign analysis - Experience in delivery of creator and branded content, for brands to achieve paid performance across social platforms. - Understanding of paid media, objectives, KPIs and strategy - Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms - High energy and ability to multitask, with a real ability to quickly prioritise across several projects - A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others - Able to build strong rapport and relationships both internally and externally - Multilingual language capabilities is a bonus, but not mandatory A few of our core benefits: - Private Healthcare through Vitality - Wellbeing support through Vitality including EAP & Mental Health cover - 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Jun 27, 2025
Full time
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. We also earned our Flexa approval , meaning we are an employer who supports flexible working! Job Title Senior Account Manager, Client Services Reporting of the role This role reports to the Senior Account Director, Client Services Overview of the job We are hiring for a Senior Account Manager to join our UK Partnerships team. This role is tasked with delivering best in class client service; executing end to end creator marketing campaigns across a variety of brands, media agencies and platforms. You will report directly to a Senior Account Director, assisting client growth and retention under the Business Director. 3 best things about the job The chance to work on a variety of world-renowned brands across different categories (incl. fashion, beauty, CPG, finance & tech) and social platforms. Opportunity to lead and mentor a team. You will be joining the business at a time of growth and expansion. Measures of success - In the first few months, you would have: - Met the team: Spent 1:1 with your line manager, direct reports and other team members to build rapport and understand how your role fits into the overall structure, setting up regular meeting cadences where needed. - Familiarised yourself with key processes and workflow: Particular reference to setting up master docs from scratch, campaign delivery, negotiating with creators, reporting/analysis, and pricing and budget processes. - Mastered internal tools: Including our platform, Waves, and all essential functions to manage creators (setting up the campaign, connecting, contracting, uploading content, etc). as well as G-Suite, Slack, and Hubspot. - Been introduced to the client: Attended client meetings, answered questions and started to understand the client's processes, goals, priorities and expectations for ongoing campaigns. - Successfully contributed to initial campaigns: Including initial set up, timelines, negotiation, contracting, content review, campaign delivery and final analysis/reporting, whilst having supported your team and maintained clear comms internally and externally. Roles & Responsibilities: -Support the Senior Account Director by being the delivery focussed driving force; creating timelines, creator briefs and treatment decks and ensuring the team is proactively sharing internal and client facing updates on campaign status. - Helping to build and foster strong client relationships, manage expectations and share updates and actions - Oversee and manage your respective campaigns internally, using our platform Waves and ensuring the wider team have accurately uploaded content and organised creator payments on our team boards - Lead on creating campaign case studies and Post Campaign Analysis reports where applicable, demonstrating an ability to convert data and campaign insights into key learnings & able to confidently present to clients - First port of call for the team for any campaign delivery related issues are presented, and to be the filter to escalate to the Senior Account Director where necessary and appropriate. - Assist the Senior Account Director on thought provoking creative strategy and campaign execution tactics, including feeding into new business responses - An exceptional performer and highly organised & effective leader focused on continuously improving client service and delivery for high impact results - Team line management of Account Executives and Senior Account Executives within the team, inclusive of daily management tasks, training and personal development plans What you will need: - Experience in Influencer Marketing is mandatory - 4-5+ years working in an agency or brand within influencer marketing, advertising, social, media and/or creative - Experience in client account management and creator management - Experience in delivering post-campaign analysis - Experience in delivery of creator and branded content, for brands to achieve paid performance across social platforms. - Understanding of paid media, objectives, KPIs and strategy - Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms - High energy and ability to multitask, with a real ability to quickly prioritise across several projects - A proven team player, with a proactive and positive approach to achieving goals and supporting the work of others - Able to build strong rapport and relationships both internally and externally - Multilingual language capabilities is a bonus, but not mandatory A few of our core benefits: - Private Healthcare through Vitality - Wellbeing support through Vitality including EAP & Mental Health cover - 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - we work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. Job Title AI Operations Executive Overview of the job As Influencer enters a bold new chapter of innovation and operational excellence, we are seeking a dynamic and forward-thinking AI Operations Executive to drive forward critical, high-impact cross-functional initiatives. This role will focus on the deployment of automation, artificial intelligence (AI), and smarter operational design to enhance how we work, serve our clients, and stay ahead of the market. 3 best things about the job Playing a key role in defining and driving our AI and automation strategy, helping Influencer maintain a competitive edge in a fast-changing market. Working hands-on across departments, identifying high-impact efficiency opportunities and driving real, tangible change. Tackling a wide variety of challenges across the business, with the freedom to test, learn, and implement new solutions at the cutting edge of AI technology in a dynamic and independent environment. Measures of success - In the first few months, you would have: Delivered on a number ofAI and automation initiatives, prioritised by business impact. Launched several small-scale automation projects across creator discovery, campaign management, or internal workflows, with measurable efficiency gains. Helped roll out an internal AI education programme in partnership with L&D. Supported the successful launch of at least one client-facing or creator-facing AI-enhanced solution. Success Metrics Project Delivery: Number and quality of automation and AI projects successfully deployed. Operational Efficiency: Measurable reductions in time/cost/complexity of key internal workflows. AI Integration: Percentage of targeted workflows successfully transitioned to AI-enhanced processes. Knowledge Sharing: Number of educational sessions, internal comms updates, and employee engagement with AI initiatives. Cultural Shift: Improvements in innovation and forward-thinking sentiment in internal surveys. Roles & Responsibilities Increase Efficiency & Automation Audit and map current internal processes; identify and prioritise opportunities for automation. Scope, recommend, and oversee the deployment of AI and automation tools across key workflows, with a focus on creator discovery, content management, and administrative tasks. Improve Client (Brand & Creator) Experience Deploy AI-driven tools that enhance brand and creator journeys. Introduce predictive analytics or intelligent systems to improve campaign outcomes and satisfaction. Enhance Decision-Making Enable smarter, faster decision-making by embedding AI into reporting, campaign management, and performance optimisation processes. Support a Culture of Innovation & Curiosity Support initiatives that encourage teams to experiment with emerging technologies. Support the introduction of innovation awards, pilot programmes, and brainstorming workshops. Collaboration Work independently with delegated priorities, while collaborating effectively across multiple departments. Work closely with the CVO, Operations Director, VP of Engineering, and Product teams to ensure initiatives are grounded in real business needs. Style of Working Highly independent and outcome-driven, with minimal supervision required. Prioritises project delivery above all, while contributing to other departments where appropriate. Hands-on, collaborative, and proactive. What you will need Strong understanding of AI applications in business operations (e.g., generative AI, machine learning, predictive analytics). Experience implementing SaaS, low-code/no-code, or AI solutions is highly desirable. Excellent project management skills: ability to prioritise, plan, and deliver at pace. Strong communication and influencing skills across all levels of a business. Passion for operational excellence, innovation, and learning. Experience working independently and managing projects with minimal oversight. A hands-on, can-do mentality - willing to roll up sleeves and get stuck into implementation. Ability to thrive in a fast-paced, evolving environment. A few of our core benefits: Private Healthcare through Vitality Wellbeing support through Vitality including EAP & Mental Health cover 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here . At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. All we ask is that you have a passion for innovation, operational excellence, and a desire to be a part of one of the fastest-growing companies in this exciting industry.
Jun 25, 2025
Full time
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - we work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. Job Title AI Operations Executive Overview of the job As Influencer enters a bold new chapter of innovation and operational excellence, we are seeking a dynamic and forward-thinking AI Operations Executive to drive forward critical, high-impact cross-functional initiatives. This role will focus on the deployment of automation, artificial intelligence (AI), and smarter operational design to enhance how we work, serve our clients, and stay ahead of the market. 3 best things about the job Playing a key role in defining and driving our AI and automation strategy, helping Influencer maintain a competitive edge in a fast-changing market. Working hands-on across departments, identifying high-impact efficiency opportunities and driving real, tangible change. Tackling a wide variety of challenges across the business, with the freedom to test, learn, and implement new solutions at the cutting edge of AI technology in a dynamic and independent environment. Measures of success - In the first few months, you would have: Delivered on a number ofAI and automation initiatives, prioritised by business impact. Launched several small-scale automation projects across creator discovery, campaign management, or internal workflows, with measurable efficiency gains. Helped roll out an internal AI education programme in partnership with L&D. Supported the successful launch of at least one client-facing or creator-facing AI-enhanced solution. Success Metrics Project Delivery: Number and quality of automation and AI projects successfully deployed. Operational Efficiency: Measurable reductions in time/cost/complexity of key internal workflows. AI Integration: Percentage of targeted workflows successfully transitioned to AI-enhanced processes. Knowledge Sharing: Number of educational sessions, internal comms updates, and employee engagement with AI initiatives. Cultural Shift: Improvements in innovation and forward-thinking sentiment in internal surveys. Roles & Responsibilities Increase Efficiency & Automation Audit and map current internal processes; identify and prioritise opportunities for automation. Scope, recommend, and oversee the deployment of AI and automation tools across key workflows, with a focus on creator discovery, content management, and administrative tasks. Improve Client (Brand & Creator) Experience Deploy AI-driven tools that enhance brand and creator journeys. Introduce predictive analytics or intelligent systems to improve campaign outcomes and satisfaction. Enhance Decision-Making Enable smarter, faster decision-making by embedding AI into reporting, campaign management, and performance optimisation processes. Support a Culture of Innovation & Curiosity Support initiatives that encourage teams to experiment with emerging technologies. Support the introduction of innovation awards, pilot programmes, and brainstorming workshops. Collaboration Work independently with delegated priorities, while collaborating effectively across multiple departments. Work closely with the CVO, Operations Director, VP of Engineering, and Product teams to ensure initiatives are grounded in real business needs. Style of Working Highly independent and outcome-driven, with minimal supervision required. Prioritises project delivery above all, while contributing to other departments where appropriate. Hands-on, collaborative, and proactive. What you will need Strong understanding of AI applications in business operations (e.g., generative AI, machine learning, predictive analytics). Experience implementing SaaS, low-code/no-code, or AI solutions is highly desirable. Excellent project management skills: ability to prioritise, plan, and deliver at pace. Strong communication and influencing skills across all levels of a business. Passion for operational excellence, innovation, and learning. Experience working independently and managing projects with minimal oversight. A hands-on, can-do mentality - willing to roll up sleeves and get stuck into implementation. Ability to thrive in a fast-paced, evolving environment. A few of our core benefits: Private Healthcare through Vitality Wellbeing support through Vitality including EAP & Mental Health cover 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here . At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. All we ask is that you have a passion for innovation, operational excellence, and a desire to be a part of one of the fastest-growing companies in this exciting industry.
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. Job Title EA /Office Manager Overview of the job This is a high-impact role supporting Influencer's Executive Leadership Team while leading the energy and operations of our London HQ. The role is primarily office-based across four days a week, with occasional five-day weeks depending on business needs. It blends complex diary and travel management with event coordination and ownership of all office initiatives. Influencer is a fast-paced, high-growth environment where no two days are the same. While core hours generally follow a standard office schedule, there may be occasions where you'll be expected to work beyond typical hours to support the CEO or Executive Leadership Team - particularly around travel, events, or key company moments. A flexible and proactive approach is essential. 3 best things about the job Front-row seat to strategic decision-making - work closely with senior leaders and gain valuable insight into the decisions shaping the future of influencer marketing. Culture shaper - lead everything from spontaneous socials to large-scale company off-sites, putting your stamp on our employee experience. Build a career and grow your skills - forge a career within a team that will support you to explore, expand and refine your skillset. Measures of success - In the first few months, you would have: Built efficient systems for diary, inbox, and travel coordination across multiple time zones for the ELT. Delivered a seamless company off-site - from sourcing the venue to managing logistics and capturing follow-ups. Introduced a clear and cost-effective office operations playbook to keep the London HQ running smoothly. Established trusted relationships across the team, acting as a reliable point of contact and gatekeeper for the ELT. Created polished, visually compelling Google Slide decks used in key leadership and board-level presentations. Rolled out a regular cadence of team socials and celebrations that reflect and enhance our culture. Taken ownership of facilities and supplier relationships, ensuring smooth day-to-day office operations. Supported the planning and execution of executive meetings, ensuring agendas, minutes, and actions are consistently well-managed. Become the go-to person for troubleshooting and problem-solving within the London HQ. Proactively flagged and implemented improvements to internal processes, increasing efficiency across admin and ops. Established a weekly cadence of updates to the ELT, highlighting operational wins, challenges, and improvement opportunities. Roles & Responsibilities: Executive support: end-to-end diary, inbox and travel management across multiple time zones for the ELT. Meeting excellence: agenda preparation, minute-taking, action tracking and resource coordination. Event & off-site ownership: sourcing venues, budgeting, logistics and on-the-day delivery. Office management: oversee supplies, facilities contractors, H&S compliance and workplace wellbeing. Culture champion: plan and execute team socials and celebrations CSR ownership: own and drive Futureproof, our company-wide CSR initiative, ensuring strategic alignment and measurable impact on sustainability and community goals. Stakeholder liaison: act as a first point of contact for senior internal and external partners. Slide development: create and edit polished Google Slides for leadership presentations. What you will need: Impeccable written and verbal communication, with a naturally organised mindset. Proven experience supporting C-suite or senior leadership in a fast-moving environment. Mastery of Google Workspace (Gmail, Calendar, Slides, Sheets). Discretion, confidentiality and professional judgement at all times. Solutions-focused attitude and flexibility to work additional hours when required. A few of our core benefits: Private Healthcare through Vitality Wellbeing support through Vitality including EAP & Mental Health cover 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.
Jun 20, 2025
Full time
Who are we? We are the originators of influencer marketing. Influencer is an agency built at the intersection of creativity, data, and technology with a unique 'people power & platform power' approach. From big brand launches to shifting perceptions and from riding fast trends to driving footfall, Influencer builds ideas with impact to deliver outcomes that drive your business forward via an unmatched client experience. Campaigns are underpinned by Influencer's game-changing proprietary technologies, which are supercharged by official partnerships and data integrations with the world's leading social platforms for real-time and accurate reporting. Influencer is an Official Global Marketing Partner of both TikTok and Meta. We believe the more tangible, scaled outcomes that creators produce drive impact beyond just likes and impressions. Influencer is championing the 'True Human Influence' movement; on a mission for creator campaigns to be judged in the same way as other media activations. Founded by OG YouTube creator Caspar Lee & entrepreneur Ben Jeffries, Influencer has been helping brands navigate the ever-evolving influencer marketing landscape since 2015. In that time they have developed valuable knowledge, experience, and technology that have enabled them to deliver thousands of campaigns, for hundreds of brands in markets across the world. Today, Influencer has a team of 120+ of the best talent in the industry, working across Europe, North America, and the Middle East. From Google to Coca-Cola, from Amazon to Microsoft, and from TikTok to Meta - they work with companies, brands, and agencies across every vertical, building meaningful relationships between brands, creators, and their audiences. Job Title EA /Office Manager Overview of the job This is a high-impact role supporting Influencer's Executive Leadership Team while leading the energy and operations of our London HQ. The role is primarily office-based across four days a week, with occasional five-day weeks depending on business needs. It blends complex diary and travel management with event coordination and ownership of all office initiatives. Influencer is a fast-paced, high-growth environment where no two days are the same. While core hours generally follow a standard office schedule, there may be occasions where you'll be expected to work beyond typical hours to support the CEO or Executive Leadership Team - particularly around travel, events, or key company moments. A flexible and proactive approach is essential. 3 best things about the job Front-row seat to strategic decision-making - work closely with senior leaders and gain valuable insight into the decisions shaping the future of influencer marketing. Culture shaper - lead everything from spontaneous socials to large-scale company off-sites, putting your stamp on our employee experience. Build a career and grow your skills - forge a career within a team that will support you to explore, expand and refine your skillset. Measures of success - In the first few months, you would have: Built efficient systems for diary, inbox, and travel coordination across multiple time zones for the ELT. Delivered a seamless company off-site - from sourcing the venue to managing logistics and capturing follow-ups. Introduced a clear and cost-effective office operations playbook to keep the London HQ running smoothly. Established trusted relationships across the team, acting as a reliable point of contact and gatekeeper for the ELT. Created polished, visually compelling Google Slide decks used in key leadership and board-level presentations. Rolled out a regular cadence of team socials and celebrations that reflect and enhance our culture. Taken ownership of facilities and supplier relationships, ensuring smooth day-to-day office operations. Supported the planning and execution of executive meetings, ensuring agendas, minutes, and actions are consistently well-managed. Become the go-to person for troubleshooting and problem-solving within the London HQ. Proactively flagged and implemented improvements to internal processes, increasing efficiency across admin and ops. Established a weekly cadence of updates to the ELT, highlighting operational wins, challenges, and improvement opportunities. Roles & Responsibilities: Executive support: end-to-end diary, inbox and travel management across multiple time zones for the ELT. Meeting excellence: agenda preparation, minute-taking, action tracking and resource coordination. Event & off-site ownership: sourcing venues, budgeting, logistics and on-the-day delivery. Office management: oversee supplies, facilities contractors, H&S compliance and workplace wellbeing. Culture champion: plan and execute team socials and celebrations CSR ownership: own and drive Futureproof, our company-wide CSR initiative, ensuring strategic alignment and measurable impact on sustainability and community goals. Stakeholder liaison: act as a first point of contact for senior internal and external partners. Slide development: create and edit polished Google Slides for leadership presentations. What you will need: Impeccable written and verbal communication, with a naturally organised mindset. Proven experience supporting C-suite or senior leadership in a fast-moving environment. Mastery of Google Workspace (Gmail, Calendar, Slides, Sheets). Discretion, confidentiality and professional judgement at all times. Solutions-focused attitude and flexibility to work additional hours when required. A few of our core benefits: Private Healthcare through Vitality Wellbeing support through Vitality including EAP & Mental Health cover 25 days of Annual Leave (+ Bank Holidays which can be flexed to your needs) For more information on our benefits, perks and what makes us unique, please visit our website here At Influencer, we're committed to cultivating an environment that promotes diversity, equity and inclusion. We promote DEI in our workplace and are a global community who believe our unique qualities should be celebrated. We want everyone at Influencer to bring their authentic selves to work everyday, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to embedding Diversity, Equity & Inclusion into everything we do at Influencer, making it part of our culture. All we ask is that you have a passion for Influencer Marketing and a desire to be a part of one of the fastest growing companies within this exciting industry.