Back Market
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? Core to Back Market's Circular mission is its Trade-in service. It enables customers to sell their used tech devices for cash to Back Market's network of refurbishers (the sellers), fueling the circular economy by easing the sourcing of tech devices while providing a customer-centric solution preventing the accumulation of e-waste in our landfills (or drawers). As a Senior Data Analyst, you will be guiding senior stakeholders and the wider Data Analytics & Insight team to better understand the drivers of our trade-in service, those of our competitors & enable the best decision-making to reach our goals. Specifically, you will explore, analyze and recommend new and innovative approaches for improving our trade-in value proposition and delivering optimal pricing and experience for both sellers and customers across our marketplace. YOUR MISSION (IF YOU ACCEPT IT): Conduct research and analysis within our circularity services (Trade-In, Recycling), to tackle operations challenges and identify opportunity areas where Back Market can provide incremental value to sellers and customers Model and forecast seller and customer behavior to optimize Long Term Value for the company Analyze and model the optimal pricing strategies which sellers and Back Market can participate in to deliver growth in trade-in device volumes , profitability (for both sellers and Back Market) and customer satisfaction Explore and recommend new approaches for understanding used device flows, opportunities to continue to grow the circular market and win over new customers and sellers Be an active contributor to circularity strategy, by thinking beyond immediate analysis to understand the long-term implications of actions and leverage opportunities beyond Circularity scope (supply creation, customer acquisition, etc.) Collaborate closely with business & top management : supporting their needs, providing tools to ease access to insights, easing performance monitoring, sharing your analysis & recommendations in an impactful way to get their buy-in YOU ARE IN THE RIGHT PLACE IF: You have 5+ years of relevant industry experience (ecommerce, retail, marketplace ) You possess a good balance of statistical/technical skills, business acumen, and communication skills You have experience partnering with internal teams and senior decision makers to drive decision and action, leveraging data insights. You act as an expert and provide direction on analytics You have excellent knowledge of SQL but Python or another coding language is a plus WHY SHOULD YOU JOIN US ? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? Core to Back Market's Circular mission is its Trade-in service. It enables customers to sell their used tech devices for cash to Back Market's network of refurbishers (the sellers), fueling the circular economy by easing the sourcing of tech devices while providing a customer-centric solution preventing the accumulation of e-waste in our landfills (or drawers). As a Senior Data Analyst, you will be guiding senior stakeholders and the wider Data Analytics & Insight team to better understand the drivers of our trade-in service, those of our competitors & enable the best decision-making to reach our goals. Specifically, you will explore, analyze and recommend new and innovative approaches for improving our trade-in value proposition and delivering optimal pricing and experience for both sellers and customers across our marketplace. YOUR MISSION (IF YOU ACCEPT IT): Conduct research and analysis within our circularity services (Trade-In, Recycling), to tackle operations challenges and identify opportunity areas where Back Market can provide incremental value to sellers and customers Model and forecast seller and customer behavior to optimize Long Term Value for the company Analyze and model the optimal pricing strategies which sellers and Back Market can participate in to deliver growth in trade-in device volumes , profitability (for both sellers and Back Market) and customer satisfaction Explore and recommend new approaches for understanding used device flows, opportunities to continue to grow the circular market and win over new customers and sellers Be an active contributor to circularity strategy, by thinking beyond immediate analysis to understand the long-term implications of actions and leverage opportunities beyond Circularity scope (supply creation, customer acquisition, etc.) Collaborate closely with business & top management : supporting their needs, providing tools to ease access to insights, easing performance monitoring, sharing your analysis & recommendations in an impactful way to get their buy-in YOU ARE IN THE RIGHT PLACE IF: You have 5+ years of relevant industry experience (ecommerce, retail, marketplace ) You possess a good balance of statistical/technical skills, business acumen, and communication skills You have experience partnering with internal teams and senior decision makers to drive decision and action, leveraging data insights. You act as an expert and provide direction on analytics You have excellent knowledge of SQL but Python or another coding language is a plus WHY SHOULD YOU JOIN US ? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Back Market
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? About the role: We are looking for a passionate and motivated Staff Product Manager to join the Finance Experience squad and enhance Back Market's financial experiences. The core of the role involves leading the financial systems product area that takes care of the accounting processes for Back Market to align pay-in and payout providers across 18 markets, 6 currencies and various legal entities, while also supporting Back Market for upcoming legal compliance and invoicing automation processes. The ideal candidate is hands-on and has acute attention to detail. This high-impact position offers full autonomy and requires a blend of technical and functional expertise, data proficiency, business acumen and a strong understanding of accounting constraints. YOUR MISSION (IF YOU ACCEPT IT): Leading and facilitating brainstorming sessions when launching a new product and its monetization strategy - then refining, experimenting and building on these initial ideas to ensure well-defined reconciliation processes that anticipate the company's growth and needs Monitoring key performance indicators related to unmatched money, making sure we identify, report and match every transaction between cash and invoicing worlds (ie. between Payment Service Providers and Back Market systems) Developing features and capabilities to support the invoicing process: starting from helping other Back Markets teams with proof of concepts and progressing to implementing a large-scale invoicing and reconciliation system that operates without manual intervention from the Finance team Helping to ensure that Back Market and its services comply with tax and compliance laws across all markets: from VAT collection in Europe to sales tax distribution in the US, and preparing for new regulations such as electronic invoicing set to be implemented in 2026 Working closely with cross-functional partners - mostly Finance, Product and Engineering teams - to define ambitious roadmaps, assess technical capabilities, prioritize projects for release and identify new opportunities Engaging in the Product Department's activities, helping to establish best practices and workflows while mentoring team members across different functions YOU ARE IN THE RIGHT PLACE IF YOU HAVE: Over 6 years of experience in product management, focusing on finance and data-related challenges, with extra credit for experience in the marketplace sector Strong data expertise: ability to gather data from multiple sources and ensure its accuracy and quality by cleaning and processing it in order to extract meaningful insights, with extra credit for experience with BigQuery Comprehensive understanding of finance processes and payment processing: eager to address issues related to the payment lifecycle (creation, authorization, capture, settlement) and reconciliation Very good written and verbal communication skills: capable of articulating strategies and priorities to senior teams (Head Of, Directors, C-Level) with tactical insights, and providing engineering teams (Engineering Manager, Backend, Staff) with clear and detailed product and technical specifications High-reaching drive: operate in a dynamic environment with ambitious priorities, managing the product life cycle from planning and development to launch - get strongly opinionated and able to make decisions with limited information WHY SHOULD YOU JOIN US ? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Hi, we're Back Market. We're here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new. Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet - and consumers - a break. Our mission is simple: to do more with what we already have. Are you ready to join us? About the role: We are looking for a passionate and motivated Staff Product Manager to join the Finance Experience squad and enhance Back Market's financial experiences. The core of the role involves leading the financial systems product area that takes care of the accounting processes for Back Market to align pay-in and payout providers across 18 markets, 6 currencies and various legal entities, while also supporting Back Market for upcoming legal compliance and invoicing automation processes. The ideal candidate is hands-on and has acute attention to detail. This high-impact position offers full autonomy and requires a blend of technical and functional expertise, data proficiency, business acumen and a strong understanding of accounting constraints. YOUR MISSION (IF YOU ACCEPT IT): Leading and facilitating brainstorming sessions when launching a new product and its monetization strategy - then refining, experimenting and building on these initial ideas to ensure well-defined reconciliation processes that anticipate the company's growth and needs Monitoring key performance indicators related to unmatched money, making sure we identify, report and match every transaction between cash and invoicing worlds (ie. between Payment Service Providers and Back Market systems) Developing features and capabilities to support the invoicing process: starting from helping other Back Markets teams with proof of concepts and progressing to implementing a large-scale invoicing and reconciliation system that operates without manual intervention from the Finance team Helping to ensure that Back Market and its services comply with tax and compliance laws across all markets: from VAT collection in Europe to sales tax distribution in the US, and preparing for new regulations such as electronic invoicing set to be implemented in 2026 Working closely with cross-functional partners - mostly Finance, Product and Engineering teams - to define ambitious roadmaps, assess technical capabilities, prioritize projects for release and identify new opportunities Engaging in the Product Department's activities, helping to establish best practices and workflows while mentoring team members across different functions YOU ARE IN THE RIGHT PLACE IF YOU HAVE: Over 6 years of experience in product management, focusing on finance and data-related challenges, with extra credit for experience in the marketplace sector Strong data expertise: ability to gather data from multiple sources and ensure its accuracy and quality by cleaning and processing it in order to extract meaningful insights, with extra credit for experience with BigQuery Comprehensive understanding of finance processes and payment processing: eager to address issues related to the payment lifecycle (creation, authorization, capture, settlement) and reconciliation Very good written and verbal communication skills: capable of articulating strategies and priorities to senior teams (Head Of, Directors, C-Level) with tactical insights, and providing engineering teams (Engineering Manager, Backend, Staff) with clear and detailed product and technical specifications High-reaching drive: operate in a dynamic environment with ambitious priorities, managing the product life cycle from planning and development to launch - get strongly opinionated and able to make decisions with limited information WHY SHOULD YOU JOIN US ? At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like: - A mission driven work environment where your day to day makes an impact on the planet. Seriously. - Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days. - Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training. At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.