Formed-UK

Purchasing & Supply Chain Coordinator Flexible between Lincoln / Tuxford Full Time £32,000 £36,000 DOE Established in 1971, our client is a trusted trade partner within the KBB (Kitchen, Bedroom, and Bathroom) industry. They are known for being agile, passionate, and solution-driven, consistently delivering reliable services to their customers. Their reputation has been built on strong relationships, operational excellence, and a genuine commitment to maintaining high standards across the business. What s in it for you? Salary of £32,000 £36,000 per annum, depending on experience Opportunity to join our discretionary profit-share bonus pool (subject to eligibility) 28 days annual leave, including statutory bank holidays Free on-site parking plus EV charging available Genuine opportunities for career progression and professional development Join an established, supportive business with long-term stability Are you the right person for the job? Proven experience in purchasing, procurement, or supply chain coordination Strong understanding of stock control, MOQs, MOVs, lead times, and supplier management confident working with data, KPIs, and purchasing reports Highly organised with excellent communication and commercial awareness Proactive, detail-focused, and comfortable working cross-functionally What will your role look like? Managing UK stock reviews and placing primary and secondary purchase orders Building and maintaining strong supplier relationships, including pricing reviews and performance monitoring Analysing daily purchasing data and KPIs to identify stock risks and opportunities Coordinating European orders and road freight, tracking goods in transit and managing lead times Maintaining accurate shipment, vessel, and operations trackers Supporting day-to-day purchasing operations, inbox management, and internal communication Contributing to cost-saving initiatives and ongoing supplier reviews If you re a supply chain professional who enjoys ownership, analysis, and making a real impact on stock availability and supplier performance, this role offers a great opportunity to grow within a well-established business. What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR

Customer Service Administrator Lincoln Full Time, 8:30 am 5:00 pm, Monday to Friday (30-minute lunch break) £26,500 £27,500 per annum Do you take pride in delivering exceptional service and ensuring every customer interaction leaves a lasting impression? If so, this could be the perfect opportunity for you. Since 1971, our client has been a market-leading manufacturer and distributor of cabinet hardware, fixtures, fittings and site supplies. They are the one source solution for those forming interior spaces, delivering cost savings and fast, dedicated service. With significant investment into research and development, they have continued to grow year on year and build upon their success. What s in it for you? 20 days annual leave plus statutory bank holidays SMART Pension Scheme Opportunity to work in a fast-paced, supportive and growing business A professional, team-focused environment where your contribution is valued Companywide profit share scheme Are you the right person for the job? Customer Service experience with B2C and/or B2B customers, including handling queries and complaints Strong administration skills and confident in making and receiving phone calls Exceptional verbal and interpersonal skills when dealing with colleagues, suppliers and clients High level of accuracy when entering customer data and processing orders Ability to direct customer service issues to the correct channels Skilled at building rapport with clients over the phone to increase loyalty and spend Motivated, dedicated and flexible Able to work collaboratively as part of a team to achieve sales targets Accountable, honest and professional with integrity Strong organisational skills with the ability to prioritise workload and take ownership of customer issues What will your role look like? Managing customer service queries, including returns, delivery updates, product and price enquiries Taking customer orders via telephone, email and from Area Sales Managers Processing orders with 100% accuracy onto the ERP platform (Orderwise) and issuing order acknowledgements Keeping customers informed of any issues or delivery changes Responding to customer requests or directing them to the appropriate department promptly Liaising with couriers and suppliers to ensure customer needs are met Maintaining and updating customer pricing within the system Setting up new customer accounts on OrderWise Processing card payments for proforma accounts Maintaining shared sales inboxes Handling customer collections, returns and complaints Supporting customers and suppliers visiting the reception or the collection point What s next? It s easy! Click APPLY now! We can t wait to hear from you! Your data will be handled in line with GDPR