Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe's largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum 10 years experience in enterprise level client-facing work Strong product sense and energized by the challenge of solving difficult user related problems Strong written and verbal communication skills in English Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers Familiarity with SQL and is comfortable building basic queries and modifying more complex ones Strong technical troubleshooting skills and is comfortable interfacing with technical teams A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization Preferred qualifications Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is £80,400 - £120,600. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Jun 14, 2025
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Technical Account Managers work cross-functionally to support Stripe's largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you'll do Responsibilities Provide a Gold Standard Experience to your assigned accounts' key stakeholders Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development Foster long term user relationships that grow loyalty to Stripe and Stripe products Work cross-functionally both internally and within your user's organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe Lead user facing meetings both in person and through video chat Collaborate on the continued design of this support offering Create user-facing content for long term solutions Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum 10 years experience in enterprise level client-facing work Strong product sense and energized by the challenge of solving difficult user related problems Strong written and verbal communication skills in English Ability to lead complex integration conversations in a highly consultative and proactive manner Familiarity with APIs and able to explain API concepts to Stripe's largest and most technical customers Familiarity with SQL and is comfortable building basic queries and modifying more complex ones Strong technical troubleshooting skills and is comfortable interfacing with technical teams A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization Preferred qualifications Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes Experience practicing in small to medium scale project management Strong organizational skills and self-starting mindset Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL Ideal experience in the payments industry Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is £80,400 - £120,600. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Complaints Operations team exists within Product & Support Operations to govern the Complaints program at Stripe and drive an effective and efficient regulatory program. Complying with global and local laws and regulations is core to Stripe's business. Stripe has a legal obligation in multiple markets to ensure that we have a defined Complaints handling process, which includes identifying, tracking, responding to and resolving users' complaints. What you'll do The Complaints Operations team is seeking a program manager who will help us execute on our regulatory requirements, specifically in the EMEA region. This person will play a key role within our regulatory ecosystem, ensuring our platforms are in compliance and managing the timely remediation of issues across our products. We are seeking someone who can bring their operational expertise and rigor to our existing program and help us to drive improvements in what we do and how we operate. The main intent of this role is to improve our operational maturity while also improving the user experience for our users, driving faster and more effective resolution. Responsibilities Manage complaints programs end to end to ensure regulatory readiness and compliance and audit adherence Lead our EMEA Complaints program, driving enforcement, monitoring and resolution Continuously improve user-facing workflows to ensure operational streamlining for existing and new laws and regulations. Review and identify gaps and quality issues in our global complaint handling processes Build expertise across a breadth of Stripe's products and users through an understanding of the Complaints trends and user needs Leverage your deep regulatory expertise to collaborate with internal partners and users in complex user conversations Work closely with Stripe's Compliance and Legal teams to fulfill user requests Be a strong advocate for regulatory operations while working with product, engineering, and other internal partners Who You Are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Has 5+ years of demonstrated project management skills and a proven track record for operationalizing and scaling cross-functional organization-wide programs from the ground up Has excellent collaboration, communication, and relationship building skills and the ability to convey complex ideas succinctly to all audiences Has an analytical approach to decision-making. You are meticulous, objective and skilled at using metrics to drive decisions Has demonstrated experience and interest in regulatory operations. You have experience with complaints specific programs and European consumer protection laws. Has experience in fast-paced, high-growth environments and can manage several tasks in tight timelines and can manage shifting priorities Preferred qualifications Has strong research skills; able to analyze complex problems in order to identify root cause and trends; able to document complex narratives in a simplified way which are easy for others to use Is confident making decisive judgment calls in the absence of fully complete information Is comfortable working independently and collaborating with a distributed team Is excited to build resources to help other Stripes understand these complex topics Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €86,400 - €129,600. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Jun 04, 2025
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Complaints Operations team exists within Product & Support Operations to govern the Complaints program at Stripe and drive an effective and efficient regulatory program. Complying with global and local laws and regulations is core to Stripe's business. Stripe has a legal obligation in multiple markets to ensure that we have a defined Complaints handling process, which includes identifying, tracking, responding to and resolving users' complaints. What you'll do The Complaints Operations team is seeking a program manager who will help us execute on our regulatory requirements, specifically in the EMEA region. This person will play a key role within our regulatory ecosystem, ensuring our platforms are in compliance and managing the timely remediation of issues across our products. We are seeking someone who can bring their operational expertise and rigor to our existing program and help us to drive improvements in what we do and how we operate. The main intent of this role is to improve our operational maturity while also improving the user experience for our users, driving faster and more effective resolution. Responsibilities Manage complaints programs end to end to ensure regulatory readiness and compliance and audit adherence Lead our EMEA Complaints program, driving enforcement, monitoring and resolution Continuously improve user-facing workflows to ensure operational streamlining for existing and new laws and regulations. Review and identify gaps and quality issues in our global complaint handling processes Build expertise across a breadth of Stripe's products and users through an understanding of the Complaints trends and user needs Leverage your deep regulatory expertise to collaborate with internal partners and users in complex user conversations Work closely with Stripe's Compliance and Legal teams to fulfill user requests Be a strong advocate for regulatory operations while working with product, engineering, and other internal partners Who You Are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Has 5+ years of demonstrated project management skills and a proven track record for operationalizing and scaling cross-functional organization-wide programs from the ground up Has excellent collaboration, communication, and relationship building skills and the ability to convey complex ideas succinctly to all audiences Has an analytical approach to decision-making. You are meticulous, objective and skilled at using metrics to drive decisions Has demonstrated experience and interest in regulatory operations. You have experience with complaints specific programs and European consumer protection laws. Has experience in fast-paced, high-growth environments and can manage several tasks in tight timelines and can manage shifting priorities Preferred qualifications Has strong research skills; able to analyze complex problems in order to identify root cause and trends; able to document complex narratives in a simplified way which are easy for others to use Is confident making decisive judgment calls in the absence of fully complete information Is comfortable working independently and collaborating with a distributed team Is excited to build resources to help other Stripes understand these complex topics Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €86,400 - €129,600. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you'll do Stripe strives to build the best products and services helping entrepreneurs around the world to grow their businesses. We work on complex technical and legal problems every day, and we're looking for a versatile lawyer to help protect our growing business. As EMEA Employment Counsel, you will advise our People team and other business partners in all areas of EMEA employment law and proactively manage potential employment-related risks. Responsibilities Partner with our People team to provide subject matter expertise on a full range of employment issues including recruiting, hiring, performance management, compensation and benefits, leaves of absence, people data privacy, internal investigations, working time, and HR best practices. Proactively review employment policies to ensure legal compliance and consistency with best practices. Collaborate with cross-functional teams to support and maintain employment compliance. Draft and negotiate a variety of employment-related agreements such as offer letters, contractor agreements, and vendor agreements. Collaborate with other members of the Legal team on pre-litigation and litigation matters. Proactively monitor employment and data protection laws and advise on developments that may affect Stripe. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. At least 3 years of specialist employment law post qualification experience at a leading law firm or in-house legal department. In-house experience or experience advising technology clients as outside counsel is a plus. Qualification to practice law in Ireland or England/Wales. A proven ability to analyze employment law matters of all levels of complexity, and exercise sound judgment in balancing legal risks and business needs. Excellent communication skills, both verbal and written. Strong organization and project management skills with the ability to work well on multiple work streams, including both long and short-term projects. Decisive and have excellent judgment, and capable of making smart decisions in the face of ambiguity and imperfect information. Preferred qualifications An exceptionally hard worker, capable of getting things done. A team player who is willing to pitch in where needed in a fast-paced, growing company. Adept at working with multiple stakeholders while maintaining strict discretion, confidentiality, and professionalism. Someone who is keen to learn skills outside of their core role, including assisting team members with international employment law matters outside of EMEA from time to time. An expert in employment data privacy law is a plus. Passionate about Stripe's mission of helping businesses grow and thrive. Location Applicants based in London and Dublin will be considered. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €116,000 - €174,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 15, 2025
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team What you'll do Stripe strives to build the best products and services helping entrepreneurs around the world to grow their businesses. We work on complex technical and legal problems every day, and we're looking for a versatile lawyer to help protect our growing business. As EMEA Employment Counsel, you will advise our People team and other business partners in all areas of EMEA employment law and proactively manage potential employment-related risks. Responsibilities Partner with our People team to provide subject matter expertise on a full range of employment issues including recruiting, hiring, performance management, compensation and benefits, leaves of absence, people data privacy, internal investigations, working time, and HR best practices. Proactively review employment policies to ensure legal compliance and consistency with best practices. Collaborate with cross-functional teams to support and maintain employment compliance. Draft and negotiate a variety of employment-related agreements such as offer letters, contractor agreements, and vendor agreements. Collaborate with other members of the Legal team on pre-litigation and litigation matters. Proactively monitor employment and data protection laws and advise on developments that may affect Stripe. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. At least 3 years of specialist employment law post qualification experience at a leading law firm or in-house legal department. In-house experience or experience advising technology clients as outside counsel is a plus. Qualification to practice law in Ireland or England/Wales. A proven ability to analyze employment law matters of all levels of complexity, and exercise sound judgment in balancing legal risks and business needs. Excellent communication skills, both verbal and written. Strong organization and project management skills with the ability to work well on multiple work streams, including both long and short-term projects. Decisive and have excellent judgment, and capable of making smart decisions in the face of ambiguity and imperfect information. Preferred qualifications An exceptionally hard worker, capable of getting things done. A team player who is willing to pitch in where needed in a fast-paced, growing company. Adept at working with multiple stakeholders while maintaining strict discretion, confidentiality, and professionalism. Someone who is keen to learn skills outside of their core role, including assisting team members with international employment law matters outside of EMEA from time to time. An expert in employment data privacy law is a plus. Passionate about Stripe's mission of helping businesses grow and thrive. Location Applicants based in London and Dublin will be considered. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €116,000 - €174,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The UK Enterprise TTH (Travel, Ticketing & Hospitality) sales team works with our largest users in the Travel, Ticketing and Hospitality industries. We help our users improve their customers' buying experiences, increase their domestic presence whilst expanding to new territories and unlocking new revenue streams. Market leaders in their respective industries already using Stripe include the Accor Group, SeatGeek & Hertz. As a key member of the UK Enterprise TTH team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. If you're motivated, smart, persistent, and a great teammate, we want to hear from you! What you'll do As an Account Executive (Existing Business), you will create partnerships between Stripe and the most innovative and fastest-growing companies in the world by helping them to understand how Stripe's online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies. Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points. Contribute to shaping our Enterprise TTH strategy and building repeatable processes and scaled engagement models. Develop outbound strategies to create and nurture opportunities. Own the full sales cycle from lead to close for upper middle market and enterprise companies. Develop relationships with executive stakeholders at new and existing clients. Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses. Lead and contribute to team projects to develop and refine our sales process. Engage with Product and Engineering teams to help drive product strategy. Who you are You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building - you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. Minimum Requirements 7+ years of sales experience, preferably selling a technical product, with a track record of top performance. Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance. A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition. Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies. An ability to understand complex technical problems and understand how Stripe's solutions can address them. A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal. Proven ability to lead complex negotiations involving bespoke commercial agreements. Superior verbal and written communication skills. Ability to operate in a highly ambiguous and fast-paced environment. Strong interest in technology and a deep understanding of the space. Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner. Preferred requirements Prior experience at a growth stage Internet/Software company. Experience in fintech/payments is a plus, but not prerequisite. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is £163,400 - £245,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 13, 2025
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The UK Enterprise TTH (Travel, Ticketing & Hospitality) sales team works with our largest users in the Travel, Ticketing and Hospitality industries. We help our users improve their customers' buying experiences, increase their domestic presence whilst expanding to new territories and unlocking new revenue streams. Market leaders in their respective industries already using Stripe include the Accor Group, SeatGeek & Hertz. As a key member of the UK Enterprise TTH team, you will manage and elevate relationships with a named account list while identifying new growth opportunities and ways Stripe can exceed expectations. If you're motivated, smart, persistent, and a great teammate, we want to hear from you! What you'll do As an Account Executive (Existing Business), you will create partnerships between Stripe and the most innovative and fastest-growing companies in the world by helping them to understand how Stripe's online commerce infrastructure can make payments a competitive advantage for their businesses. Responsibilities Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies. Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points. Contribute to shaping our Enterprise TTH strategy and building repeatable processes and scaled engagement models. Develop outbound strategies to create and nurture opportunities. Own the full sales cycle from lead to close for upper middle market and enterprise companies. Develop relationships with executive stakeholders at new and existing clients. Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses. Lead and contribute to team projects to develop and refine our sales process. Engage with Product and Engineering teams to help drive product strategy. Who you are You are an adept salesperson and relationship manager capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping customers quantify their investment decisions. You get excited about prospecting and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building - you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets. Minimum Requirements 7+ years of sales experience, preferably selling a technical product, with a track record of top performance. Extensive experience directly selling a technology product or service, preferably at an API-first company, with a record of top performance. A proven track record of moving sales processes forward from inception to close by leading complex, multi-party sales in a highly consultative manner, understanding strategies and applying value proposition. Great listening skills and ability to quickly become a trusted resource for decision-makers across technology and finance orgs within software companies. An ability to understand complex technical problems and understand how Stripe's solutions can address them. A positive attitude and tireless work ethic when encountering blockers to success, whether external or internal. Proven ability to lead complex negotiations involving bespoke commercial agreements. Superior verbal and written communication skills. Ability to operate in a highly ambiguous and fast-paced environment. Strong interest in technology and a deep understanding of the space. Fastidious approach to CRM hygiene and experience utilizing thorough sales forecasting metrics on a weekly/quarterly basis and communicating them in a succinct manner. Preferred requirements Prior experience at a growth stage Internet/Software company. Experience in fintech/payments is a plus, but not prerequisite. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is £163,400 - £245,000. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. Stripe is looking for a People Partner (HRBP) to drive that effort across our EMEA region. This includes supporting EMEA leaders and senior managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles. What you'll do As a People Partner, you'll partner with senior business leaders and managers to develop and deliver on our people strategy, advance our company mission and enable leaders to build high impact, healthy teams to deliver outstanding results to Stripe users. Responsibilities Act as a strategic consultant to leaders, partnering to guide and enable them in aligning their business and people strategies to optimize user and Stripe experience. Collaborate, develop and drive programs cross functionally to advance the People Strategy for Stripe. Leverage data, insights and craft to inform design and decisions on strategy, structure and programs and promote org health and productivity. Advise and coach leaders and managers on org design and strategy, change management interventions and other key organizational initiatives focused on optimizing for efficiency, seamless cross-functional collaboration, and decentralized decision-making. Support leaders as they execute on global talent and organizational planning, identifying and investing in critical talent and intentionally planning for future business needs and ambitious goals. Promote a culture guided by our Operating Principles, that continuously elevates the caliber and kindness of Stripes and better ways of working together. Support the Leadership team and organization through continued growth and evolution. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 10+ years of experience as an HR business partner, preferably with a mix of experience in fast-growing technology companies and more established organizations. Experience partnering and influencing senior leaders to help drive and align their people strategy and increase business results. Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving. Exceptional communication skills, both written and verbal. Proven ability to partner and influence across diverse groups and experience levels. Preferred qualifications Experience supporting organizations within go-to-market or other revenue business teams. A strategist and scaler, who can connect the dots between where we're going and how we need to nudge the organization to get there. A partner and connector who builds trusted relationships with managers and leaders by providing deep insights and helping them see around corners. A business partner who deeply understands Stripe's strategy and aligns it with the organization's structures, processes, initiatives and processes. A collaborator, who gets energy from working with leaders to create the best possible teams and organizational structures. A strategic thinker whose decisions are informed by data, experience, and Stripe's operating principles. A coach who loves building and developing high-impact teams. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €111,200 - €166,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
Feb 12, 2025
Full time
Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team One of the key drivers to our success is an exceptional emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by enabling individuals and teams to contribute their full potential. Stripe is looking for a People Partner (HRBP) to drive that effort across our EMEA region. This includes supporting EMEA leaders and senior managers through scale, creating an environment where Stripes of all backgrounds can thrive, aligning our business strategy with our people strategy, using data to develop best practices from 1st principles. What you'll do As a People Partner, you'll partner with senior business leaders and managers to develop and deliver on our people strategy, advance our company mission and enable leaders to build high impact, healthy teams to deliver outstanding results to Stripe users. Responsibilities Act as a strategic consultant to leaders, partnering to guide and enable them in aligning their business and people strategies to optimize user and Stripe experience. Collaborate, develop and drive programs cross functionally to advance the People Strategy for Stripe. Leverage data, insights and craft to inform design and decisions on strategy, structure and programs and promote org health and productivity. Advise and coach leaders and managers on org design and strategy, change management interventions and other key organizational initiatives focused on optimizing for efficiency, seamless cross-functional collaboration, and decentralized decision-making. Support leaders as they execute on global talent and organizational planning, identifying and investing in critical talent and intentionally planning for future business needs and ambitious goals. Promote a culture guided by our Operating Principles, that continuously elevates the caliber and kindness of Stripes and better ways of working together. Support the Leadership team and organization through continued growth and evolution. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 10+ years of experience as an HR business partner, preferably with a mix of experience in fast-growing technology companies and more established organizations. Experience partnering and influencing senior leaders to help drive and align their people strategy and increase business results. Strong analytical and project management skills, proven ability to design clear processes, and a very detail-oriented yet flexible approach to problem solving. Exceptional communication skills, both written and verbal. Proven ability to partner and influence across diverse groups and experience levels. Preferred qualifications Experience supporting organizations within go-to-market or other revenue business teams. A strategist and scaler, who can connect the dots between where we're going and how we need to nudge the organization to get there. A partner and connector who builds trusted relationships with managers and leaders by providing deep insights and helping them see around corners. A business partner who deeply understands Stripe's strategy and aligns it with the organization's structures, processes, initiatives and processes. A collaborator, who gets energy from working with leaders to create the best possible teams and organizational structures. A strategic thinker whose decisions are informed by data, experience, and Stripe's operating principles. A coach who loves building and developing high-impact teams. Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams. The annual salary range for this role in the primary location is €111,200 - €166,800. This range may change if you are hired in another location. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process. Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant's location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out-and set you apart-especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.