Neos Recruitment Ltd

Hire Desk Coordinator London - Near Wembley Salary - £32,000 - £34,000 NEOS Engineering are working with a well-established specialist in the hire, sales, and service client that are searching for a Hire Controller to join thier business. This dynamic company supplies a wide range of high-quality plant to the construction, demolition, and groundwork sectors and as a Hire Controller you will be support this function of the business. Priding itself on excellent customer support and rapid response times. They are currently experincencing continued growth which is the resaon for the new position for a Hire Controller to join them, as this is a growth hire they are looking for an experienced Hire Controller. Key Responsibilities: Handling incoming enquiries from new and existing clients, providing quotes and advice on equipment availability Coordinating the scheduling and allocation of machinery to ensure timely fulfilment of customer needs Managing administrative tasks, including processing hire agreements, related paperwork, and compliance documentation (e.g., inspection records and certifications) Organising logistics, including deliveries and collections to/from customer sites Working closely with haulage providers to source quotes, arrange bookings, and verify invoices Utilising in-house fleet management systems to track equipment status, log costs (e.g., transport and accessories), and maintain accurate records Delivering exceptional customer service standards at all times Building strong relationships with clients, suppliers, and internal teams Responding promptly to client enquiries and site-specific requirements Coordinating equipment transfers and movements as needed Raising purchase orders and processing customer invoices Preparing ad-hoc reports for management or clients as required Ideal Candidate: Previous experience in a hire desk, rental coordination, or administrative role within plant hire, tool hire, construction equipment, or a similar fast-paced environment Strong organisational skills with the ability to multitask and prioritise in a busy setting Excellent communication skills, both verbal and written, with a professional telephone manner Proficient in Microsoft Office; experience with hire/rental software (e.g., Syrinx, InspHire, or similar) is advantageous but not essential A proactive team player who thrives on delivering high levels of customer satisfaction This is an excellent opportunity to join a reputable company offering a supportive team environment and opportunities for development. Apply with your upto date CV and one of our team will get back to you, if suitable.

Mobile Heavy Plant Technician Location: Hemel Hempstead & Surrounding Areas Salary: £21.00 £24.00 per hour Employment Type: Full-time, Permanent About the Role We re seeking a skilled and motivated Mobile Technician to join our busy and dynamic team. In this role, you'll be responsible for the inspection, servicing, and repair of a range of equipment and machinery across customer sites in Hemel Hempstead and the surrounding areas. This is a fully mobile position where you ll work independently, providing high-quality service directly to customers while representing the company with professionalism and technical expertise. Key Responsibilities Work safely and professionally across various customer sites. Inspect, diagnose, repair, and maintain equipment and machinery to a high standard. Carry out servicing in line with manufacturer schedules and company procedures. Deliver quality workmanship with strong attention to detail. Communicate clearly with customers and management, providing updates and recommendations. Support a culture of safety, reliability, and continuous improvement. What We re Looking For Proven experience in maintenance, service, or repair of mechanical/electrical equipment. NVQ Level 2 (or equivalent) in a relevant discipline or the drive and willingness to achieve it. Personal tools suitable for the role. Strong communication and customer-facing skills. A proactive mindset with the ability to work independently. Flexibility to meet customer needs across varying locations. Reliable, honest and committed to delivering excellent service. Why Join Us? Opportunity to grow within a well-established and supportive team. Ongoing training and professional development opportunities. Competitive salary and benefits package. A positive and respectful working environment where your contribution is valued.