The Head of Recruitment & Retention will drive EMJ's growth by attracting, hiring, and retaining top talent aligned with our values and goals, building high-performing teams and enhancing our employer brand. What's in it for you: Join our ambitious team and gain opportunities for growth , development, and real impact on our company's success. Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most. Our Bike to Work scheme helps you save money and stay active on your commute. Start with 25 days of holiday , plus an extra day for each year of service (up to 30 days!). We offer enhanced maternity leave , ensuring time to bond with your baby. From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together. Who you are: Extensive experience in developing and implementing effective talent acquisition and retention strategies . Minimum of 3+ years of proven experience leading and mentoring recruitment teams of 3 or more individuals. Demonstrated ability to generate innovative approaches to attract high-calibre candidates . Strong understanding and experience in developing and executing employee retention initiatives . A genuine passion for the field of recruitment and a deep understanding of its strategic importance to business success. Ideally, a combination of in-house and recruitment agency experience . What you'll do: Design and implement recruitment strategies that consistently attract high-performing, gold medal-winning talent who not only meet the skills criteria but also embody EMJ's values and culture. Lead and manage the full recruitment lifecycle across all departments, ensuring every stage - from initial job brief through to offer and onboarding - is delivered with precision, pace, and a values-driven approach that reflects EMJ's high-performance standards. Build and champion EMJ's employer brand , creating engaging content, campaigns, and outreach strategies that communicate our unique culture, mission, and growth journey, making EMJ a destination workplace in the eyes of top-tier talent. Ensure a seamless, world-class candidate experience , treating every applicant with respect and care, and optimising every touchpoint - from initial contact to first day - to reflect EMJ's commitment to excellence and people-first values. Manage, mentor, and develop internal recruitment team members , as well as external recruitment partners, to maintain a high-performing, values-aligned hiring function that operates as a strategic partner to the business. Leverage data, analytics, and industry insights to measure recruitment effectiveness, identify areas for improvement, and make evidence-based decisions that drive better hiring outcomes and long-term retention. Collaborate closely with EMJ's leadership team to forecast talent needs, support workforce planning, and ensure hiring strategies align with future business objectives, organisational design, and team capabilities. Key Information Salary: £70 - £75k R eports to: Chief Content Officer Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Location: This role is based onsite in our London/Moorgate office We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection. About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a Teams call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Jul 24, 2025
Full time
The Head of Recruitment & Retention will drive EMJ's growth by attracting, hiring, and retaining top talent aligned with our values and goals, building high-performing teams and enhancing our employer brand. What's in it for you: Join our ambitious team and gain opportunities for growth , development, and real impact on our company's success. Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most. Our Bike to Work scheme helps you save money and stay active on your commute. Start with 25 days of holiday , plus an extra day for each year of service (up to 30 days!). We offer enhanced maternity leave , ensuring time to bond with your baby. From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together. Who you are: Extensive experience in developing and implementing effective talent acquisition and retention strategies . Minimum of 3+ years of proven experience leading and mentoring recruitment teams of 3 or more individuals. Demonstrated ability to generate innovative approaches to attract high-calibre candidates . Strong understanding and experience in developing and executing employee retention initiatives . A genuine passion for the field of recruitment and a deep understanding of its strategic importance to business success. Ideally, a combination of in-house and recruitment agency experience . What you'll do: Design and implement recruitment strategies that consistently attract high-performing, gold medal-winning talent who not only meet the skills criteria but also embody EMJ's values and culture. Lead and manage the full recruitment lifecycle across all departments, ensuring every stage - from initial job brief through to offer and onboarding - is delivered with precision, pace, and a values-driven approach that reflects EMJ's high-performance standards. Build and champion EMJ's employer brand , creating engaging content, campaigns, and outreach strategies that communicate our unique culture, mission, and growth journey, making EMJ a destination workplace in the eyes of top-tier talent. Ensure a seamless, world-class candidate experience , treating every applicant with respect and care, and optimising every touchpoint - from initial contact to first day - to reflect EMJ's commitment to excellence and people-first values. Manage, mentor, and develop internal recruitment team members , as well as external recruitment partners, to maintain a high-performing, values-aligned hiring function that operates as a strategic partner to the business. Leverage data, analytics, and industry insights to measure recruitment effectiveness, identify areas for improvement, and make evidence-based decisions that drive better hiring outcomes and long-term retention. Collaborate closely with EMJ's leadership team to forecast talent needs, support workforce planning, and ensure hiring strategies align with future business objectives, organisational design, and team capabilities. Key Information Salary: £70 - £75k R eports to: Chief Content Officer Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Location: This role is based onsite in our London/Moorgate office We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection. About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a Teams call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Are you a strategic, people-first leader who thrives in high-growth environments? At EMJ, we're on a mission to elevate global healthcare through impactful, insight-driven content. We've grown fast-and we're just getting started. Now, we're looking for a Head of Client Services who's ready to lead from the front, challenge the status quo, and build something bigger with us. As a key member of our leadership team, you'll drive the success of our client partnerships, elevate our internal capabilities, and directly influence the next phase of our growth. This role is perfect for someone who thrives on autonomy, leads with empathy, and loves solving problems that matter. Your Impact at EM Lead & Inspire a High-Performing Team: Develop and mentor the CS team to deliver projects that exceed expectations. You'll champion accountability, learning, and ambition to drive publishing targets and KPIs Drive Strategic Client Success: Partner with our most valuable clients to shape and execute strategies that deliver measurable impact; influence retention, growth, and satisfaction across the portfolio. Be a key driver of innovation and efficiency: You'll be empowered to identify and implement improvements to our client experience and internal processes, directly contributing to a more effective and impactful organisation where your ideas matter. Grow with a Company That's Going Places : Work cross-functionally in a fast-moving, international business; seize real opportunities for personal and professional growth as we expand into new markets and services What Y ou'll Own: Day-to-day leadership and development of the Client Services team Oversight of client project delivery-on time, on budget, beyond expectations Early identification and resolution of challenges that impact client satisfaction or team performance Ownership of key KPIs, reporting insights and trends to leadership Escalation and resolution of complex client issues with a calm, solutions-focused mindset Relationship building with senior client stakeholders, becoming a trusted advisor Resource planning and tool optimisation to maximise team output and client value Who You Are: A proven leader with a strong track record of managing high-performing client services or account management teams Commercially minded, able to connect the dots between client experience and business impact Data-savvy and comfortable reporting performance insights to senior stakeholders Comfortable in fast-paced, scale-up environments-adaptable, proactive, and resilient Passionate about continuous improvement, always looking for smarter, better ways to work Why Join Us? Be part of a company that's making a genuine impact in the healthcare space Collaborate with ambitious, values-driven teammates Work in an environment that recognises and rewards initiative, ownership, and excellence Enjoy real autonomy-and the support to take bold ideas from concept to execution Key Information Salary: Negotiable R eports to: Victoria Nash, Customer Engagement Director Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days WFH (full-time in office during probation) Location: This role is based onsite in our London/Moorgate office About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Jul 24, 2025
Full time
Are you a strategic, people-first leader who thrives in high-growth environments? At EMJ, we're on a mission to elevate global healthcare through impactful, insight-driven content. We've grown fast-and we're just getting started. Now, we're looking for a Head of Client Services who's ready to lead from the front, challenge the status quo, and build something bigger with us. As a key member of our leadership team, you'll drive the success of our client partnerships, elevate our internal capabilities, and directly influence the next phase of our growth. This role is perfect for someone who thrives on autonomy, leads with empathy, and loves solving problems that matter. Your Impact at EM Lead & Inspire a High-Performing Team: Develop and mentor the CS team to deliver projects that exceed expectations. You'll champion accountability, learning, and ambition to drive publishing targets and KPIs Drive Strategic Client Success: Partner with our most valuable clients to shape and execute strategies that deliver measurable impact; influence retention, growth, and satisfaction across the portfolio. Be a key driver of innovation and efficiency: You'll be empowered to identify and implement improvements to our client experience and internal processes, directly contributing to a more effective and impactful organisation where your ideas matter. Grow with a Company That's Going Places : Work cross-functionally in a fast-moving, international business; seize real opportunities for personal and professional growth as we expand into new markets and services What Y ou'll Own: Day-to-day leadership and development of the Client Services team Oversight of client project delivery-on time, on budget, beyond expectations Early identification and resolution of challenges that impact client satisfaction or team performance Ownership of key KPIs, reporting insights and trends to leadership Escalation and resolution of complex client issues with a calm, solutions-focused mindset Relationship building with senior client stakeholders, becoming a trusted advisor Resource planning and tool optimisation to maximise team output and client value Who You Are: A proven leader with a strong track record of managing high-performing client services or account management teams Commercially minded, able to connect the dots between client experience and business impact Data-savvy and comfortable reporting performance insights to senior stakeholders Comfortable in fast-paced, scale-up environments-adaptable, proactive, and resilient Passionate about continuous improvement, always looking for smarter, better ways to work Why Join Us? Be part of a company that's making a genuine impact in the healthcare space Collaborate with ambitious, values-driven teammates Work in an environment that recognises and rewards initiative, ownership, and excellence Enjoy real autonomy-and the support to take bold ideas from concept to execution Key Information Salary: Negotiable R eports to: Victoria Nash, Customer Engagement Director Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days WFH (full-time in office during probation) Location: This role is based onsite in our London/Moorgate office About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a telephone call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
We're Looking for an Editorial Director to Lead Our Content Vision! Become the driving force behind EMJ/AMJ's editorial success, shaping a bold vision and strategy for our high-quality medical content across all platforms. You'll cultivate a high-performing editorial team, spearhead innovative engagement strategies, and forge strong relationships with key industry leaders and clients. Your passion for impactful medical publishing and your leadership will establish you as a key figure representing EMJ, expanding our reach and influence within the healthcare sector. What's in it for you: Grow with us - this is a high-impact role with opportunities for progression and the chance to shape the future of the EMJ brand and content strategy. Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most. Our Bike to Work scheme helps you save money and stay active on your commute. Start with 25 days of holiday , plus an extra day for each year of service (up to 30 days!). We offer enhanced maternityleave , ensuring time to bond with your baby. From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together. Who you are: A natural leader with a passion for medical publishing: Both within your team and externally to our audience and industry figures, bringing editorial leadership experience rooted in a love for the field, preferably medical publishing or related industries. Ready to create an impact through exceptional content: You're eager to directly impact positive change in both our editorial content and the team, driven by your passion for publishing high-quality work. The confidence in your craft and demonstrable experience will encourage next level ability. Fearless, ambitious and driven: You're a proactive go-getter with a tenacious spirit, excited to play a key role in a fast-paced growing company A natural connector with persuasive communication skills: Building strong relationships comes easily, and you have a knack for understanding and influencing through your clear and confident communication, and you are comfortable hosting events and engaging with clients. Passionate about purpose and the craft of publishing: You're genuinely motivated by the opportunity to make a positive impact in healthcare, combined with a strong drive to create and disseminate high-quality editorial content. Highly organised and self-driven: You excel at managing your time and thrive in an environment where you have the autonomy to take ownership and make things happen Growth Mindset: You possess a drive to innovate and push boundaries in content creation and publishing. What you'll do: Shape and drive the editorial vision and strategy: Craft and implement a bold, forward-thinking editorial vision and strategy for EMJ/AMJ, ensuring high-quality and accurate content across all formats. Build & Lead Content Excellence: Establish and grow strong Editorial Boards, and mentor the editorial team to consistently deliver world-class, engaging content. Champion Innovative Audience Engagement: Drive audience growth and engagement through innovative content formats like interactive articles and digital campaigns, leveraging trending topics and SEO best practices. Cultivate Key Relationships & Collaboration: Develop strong relationships with Key Opinion Leaders (KOLs) and collaborate effectively with key clients, including hosting webinars and discussions. Expand EMJ's Reach & Impact: Explore new therapeutic areas and medical fields to broaden EMJ's reach and influence within the healthcare industry. Become 'the face' of EMJ : Be the recognised leader and accountable for all editorial performance, managing KPIs and processes to ensure efficiency, accuracy, and consistent delivery. Key Information Salary: Negotiable Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Reporting to: Chief Content Officer Location: Our buzzing London/Moorgate office We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection. About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a 20-30 minvideo call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Jul 24, 2025
Full time
We're Looking for an Editorial Director to Lead Our Content Vision! Become the driving force behind EMJ/AMJ's editorial success, shaping a bold vision and strategy for our high-quality medical content across all platforms. You'll cultivate a high-performing editorial team, spearhead innovative engagement strategies, and forge strong relationships with key industry leaders and clients. Your passion for impactful medical publishing and your leadership will establish you as a key figure representing EMJ, expanding our reach and influence within the healthcare sector. What's in it for you: Grow with us - this is a high-impact role with opportunities for progression and the chance to shape the future of the EMJ brand and content strategy. Enjoy Bupa medical cashback after passing probation and Aviva private medical insurance after one year, keeping you covered when it matters most. Our Bike to Work scheme helps you save money and stay active on your commute. Start with 25 days of holiday , plus an extra day for each year of service (up to 30 days!). We offer enhanced maternityleave , ensuring time to bond with your baby. From our legendary Summer Ball to festive Christmas celebrations, we love bringing everyone together. Who you are: A natural leader with a passion for medical publishing: Both within your team and externally to our audience and industry figures, bringing editorial leadership experience rooted in a love for the field, preferably medical publishing or related industries. Ready to create an impact through exceptional content: You're eager to directly impact positive change in both our editorial content and the team, driven by your passion for publishing high-quality work. The confidence in your craft and demonstrable experience will encourage next level ability. Fearless, ambitious and driven: You're a proactive go-getter with a tenacious spirit, excited to play a key role in a fast-paced growing company A natural connector with persuasive communication skills: Building strong relationships comes easily, and you have a knack for understanding and influencing through your clear and confident communication, and you are comfortable hosting events and engaging with clients. Passionate about purpose and the craft of publishing: You're genuinely motivated by the opportunity to make a positive impact in healthcare, combined with a strong drive to create and disseminate high-quality editorial content. Highly organised and self-driven: You excel at managing your time and thrive in an environment where you have the autonomy to take ownership and make things happen Growth Mindset: You possess a drive to innovate and push boundaries in content creation and publishing. What you'll do: Shape and drive the editorial vision and strategy: Craft and implement a bold, forward-thinking editorial vision and strategy for EMJ/AMJ, ensuring high-quality and accurate content across all formats. Build & Lead Content Excellence: Establish and grow strong Editorial Boards, and mentor the editorial team to consistently deliver world-class, engaging content. Champion Innovative Audience Engagement: Drive audience growth and engagement through innovative content formats like interactive articles and digital campaigns, leveraging trending topics and SEO best practices. Cultivate Key Relationships & Collaboration: Develop strong relationships with Key Opinion Leaders (KOLs) and collaborate effectively with key clients, including hosting webinars and discussions. Expand EMJ's Reach & Impact: Explore new therapeutic areas and medical fields to broaden EMJ's reach and influence within the healthcare industry. Become 'the face' of EMJ : Be the recognised leader and accountable for all editorial performance, managing KPIs and processes to ensure efficiency, accuracy, and consistent delivery. Key Information Salary: Negotiable Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Reporting to: Chief Content Officer Location: Our buzzing London/Moorgate office We offer a hybrid work environment, balancing office and remote work. To support your training and development during your initial three-month probation, this period will be fully office-based, five days a week. Following this, we anticipate a regular office presence of at least three days a week to maintain collaboration and team connection. About EMJ EMJ'spurpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do andcreate Gold Medal Winners in the company. At EMJ, we believe in Taking care of your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance, this will create a team that is different to anything else, full of hard working, gold medal winners. Entire buy in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a 20-30 minvideo call. Following this there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Are you a problem-solving pro who loves keeping projects on track and delivering top-notch client experiences? Do you thrive in a fast-paced environment where organisation, communication, and collaboration are key? If that sounds like you, then EMJ has the perfect role! As a Project Coordinator , you will be at the heart of our Client Services team, ensuring projects are delivered smoothly, on time, and to the highest standard. You will work closely with clients, contractors, and internal teams to keep everything running seamlessly while helping drive repeat business. What You'll Be Doing: Owning project plans and ensuring everything is delivered on time and to scope. Managing projects from start to finish, from kick-off calls to post-project debriefs. Communicating with clients via calls and emails to build strong relationships and keep them informed. Liaising with contractors and KOLs to ensure smooth project execution. Spotting opportunities for upselling and providing sales teams with valuable insights. Capturing and sharing client feedback to improve our processes and services. Working closely with the Project Manager and POD lead to tackle challenges and find solutions. What We're Looking For: A natural organiser with strong prioritisation and project management skills. Excellent attention to detail to ensure everything runs smoothly. Strong communication and relationship-building skills to engage with clients and stakeholders. A proactive problem solver who thrives in a fast-paced environment. A customer-first mindset with a passion for delivering a gold-standard experience. An interest in healthcare, publishing, or medical communications is a plus! Why You'll Love It Here: Be part of a tight-knit, supportive team that helps you grow and succeed. World-class training to develop your project management and client service skills. Regular socials, an epic Summer Ball , private healthcare, mental health support, and more. The opportunity to work with top clients in the healthcare space and make a real impact. Clear progression opportunities, whether you want to grow into Project Management or Client Services Leadership . Key Information Salary: £26,000 Reports to: Victoria Nash, Customer Engagement Director Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Location: Moorgate, London We operate a hybrid working environment. We'd expect to see you in the office at least 3 days a week. During your probation, though, you'll be in with us all five days-it's the best way to get you up to speed and support your development. So, if you're after something fully remote, this probably won't be the right fit - we encourage people in office, where we are achieving their personal and professional goals. About EMJ EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly, we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company. At EMJ, we believe in Entire buy-in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Making sure you look after your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance; this will create a team that is different to anything else, full of hardworking, gold medal winners. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a video call. Following this, there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.
Feb 21, 2025
Full time
Are you a problem-solving pro who loves keeping projects on track and delivering top-notch client experiences? Do you thrive in a fast-paced environment where organisation, communication, and collaboration are key? If that sounds like you, then EMJ has the perfect role! As a Project Coordinator , you will be at the heart of our Client Services team, ensuring projects are delivered smoothly, on time, and to the highest standard. You will work closely with clients, contractors, and internal teams to keep everything running seamlessly while helping drive repeat business. What You'll Be Doing: Owning project plans and ensuring everything is delivered on time and to scope. Managing projects from start to finish, from kick-off calls to post-project debriefs. Communicating with clients via calls and emails to build strong relationships and keep them informed. Liaising with contractors and KOLs to ensure smooth project execution. Spotting opportunities for upselling and providing sales teams with valuable insights. Capturing and sharing client feedback to improve our processes and services. Working closely with the Project Manager and POD lead to tackle challenges and find solutions. What We're Looking For: A natural organiser with strong prioritisation and project management skills. Excellent attention to detail to ensure everything runs smoothly. Strong communication and relationship-building skills to engage with clients and stakeholders. A proactive problem solver who thrives in a fast-paced environment. A customer-first mindset with a passion for delivering a gold-standard experience. An interest in healthcare, publishing, or medical communications is a plus! Why You'll Love It Here: Be part of a tight-knit, supportive team that helps you grow and succeed. World-class training to develop your project management and client service skills. Regular socials, an epic Summer Ball , private healthcare, mental health support, and more. The opportunity to work with top clients in the healthcare space and make a real impact. Clear progression opportunities, whether you want to grow into Project Management or Client Services Leadership . Key Information Salary: £26,000 Reports to: Victoria Nash, Customer Engagement Director Hours: 8.30am - 5pm, Mon-Fri Working pattern: Up to 2 days flexibility to work from home (FT in office during probation) Location: Moorgate, London We operate a hybrid working environment. We'd expect to see you in the office at least 3 days a week. During your probation, though, you'll be in with us all five days-it's the best way to get you up to speed and support your development. So, if you're after something fully remote, this probably won't be the right fit - we encourage people in office, where we are achieving their personal and professional goals. About EMJ EMJ's purpose is to elevate the quality of healthcare globally, by supporting all healthcare professionals with free and easy access to medical journals and lifelong learning opportunities. We do this to create Gold Medal Winners, enabling healthcare professionals to become the best versions of themselves. Similarly, we equip our employees with all the skills, tools and knowledge they need to be in the top 10% of what they do and create Gold Medal Winners in the company. At EMJ, we believe in Entire buy-in: Everyone has loyalty to our vision, values, culture, and the long-term goals of EMJ. We are committed to doing so in a positive and passionate way. Making sure you look after your own: We all need to be proactive and responsible for our own actions. This will lead to an inspiring place to work that we are all proud of. Going the extra mile: Always give your best performance; this will create a team that is different to anything else, full of hardworking, gold medal winners. Find out more about us and careers at EMJ. Application process: Your CV will be reviewed by the Recruitment team. If successful, we will be in touch to arrange a video call. Following this, there will be a 2-stage interview process, one focused on competencies and one on the EMJ values.