Elastic Ltd

Inside Sales Representative About the Role We're looking for a commercially focused Inside Sales Representative to help grow our customer base and strengthen existing relationships. Working as part of the sales team, you'll manage a portfolio of customers, identify new business opportunities, provide responsive commercial support, and help deliver an outstanding customer experience. This role combines sales development, account management, quotation support, and cross-functional collaboration to drive sustainable revenue growth and maximise commercial opportunities. Key Responsibilities Develop and manage a portfolio of customers, identifying opportunities to increase sales through account growth, cross-selling, and new business development. Respond promptly to customer enquiries, preparing quotations, processing requests, and providing product and commercial information via telephone, email, and digital channels. Qualify incoming leads and proactively engage prospective customers to generate new business opportunities. Work closely with field sales colleagues to support strategic accounts and ensure a seamless customer journey. Assist with the introduction of new products by communicating key benefits, pricing, and supporting materials to customers. Build strong working relationships with colleagues across sales, marketing, product management, customer service, and technical teams to deliver effective commercial solutions. Maintain accurate customer records, sales activities, and opportunity pipelines within the CRM system. Monitor personal sales performance against agreed objectives, analysing results and identifying opportunities for continuous improvement. Provide market feedback and customer insights to help shape sales strategies and product initiatives. Contribute to improving sales processes, customer engagement, and operational efficiency. Skills & Experience Proven ability to build customer relationships and identify commercial opportunities. Strong understanding of the sales process, including lead qualification, quotation management, customer follow-up, and pipeline development. Confident negotiating pricing and commercial agreements while maintaining profitable business relationships. Excellent written and verbal communication skills with a professional, customer-focused approach. Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment. Analytical mindset with the ability to interpret sales data, monitor performance, and identify trends. Experience using CRM platforms, ERP or order management systems, and Microsoft Office applications, particularly Excel, Outlook, PowerPoint, and Word. A proactive approach to problem solving and continuous process improvement. Experience within the chemicals, manufacturing, industrial, or technical products sector would be advantageous but is not essential. Qualifications Education Bachelor's degree in Business, Marketing, Sales, Chemistry, Chemical Engineering, or a related discipline is desirable. Equivalent professional experience will also be considered. Experience Around 2-5 years' experience in an inside sales, customer account management, or commercial support role. Demonstrated success in achieving sales targets and managing customer accounts. Experience preparing quotations, managing sales pipelines, and supporting business development activities. Comfortable working with CRM systems and Microsoft Office applications. Experience within a B2B technical, manufacturing, industrial, or chemical environment is beneficial.

National Sales Manager North UK (Field-Based) Location: Ideal candidates wwill be based in the North of UK Up to 70K + bonus + company car/car allowance + excellent benefits I'm recruiting for a National Sales Manager to join a leading manufacturer within the district heating and utility infrastructure sector . This is an excellent opportunity for an experienced sales professional to take ownership of the Northern UK region , driving business growth across major infrastructure and decarbonisation projects. You'll be responsible for: Winning new business across district heating, utilities, renewable energy and construction sectors Building relationships with contractors, consultants, developers, local authorities and merchants Securing product specifications on major projects Developing strategic sales plans and managing a strong pipeline Representing the business at industry events and exhibitions We're looking for someone with: A proven track record in technical sales or business development Experience within construction products, utilities, HVAC, district heating or pipe systems Strong commercial and negotiation skills The ability to build long-term relationships with key decision-makers If you're looking to join a growing business at the forefront of the UK's heat network and infrastructure market, I'd love to hear from you. Apply directly or message me in confidence for more information.