A leading global lifestyle brand is seeking an operational support specialist for its buying team in Watford, England. The role involves managing purchase orders, ensuring accuracy, and collaborating with various teams to maintain workflow efficiency. An ideal candidate will possess strong analytical skills, excellent communication abilities, and proficiency in Microsoft applications such as Excel. This position offers a unique opportunity to contribute to the brand's success within the premium apparel market.
Apr 13, 2026
Full time
A leading global lifestyle brand is seeking an operational support specialist for its buying team in Watford, England. The role involves managing purchase orders, ensuring accuracy, and collaborating with various teams to maintain workflow efficiency. An ideal candidate will possess strong analytical skills, excellent communication abilities, and proficiency in Microsoft applications such as Excel. This position offers a unique opportunity to contribute to the brand's success within the premium apparel market.
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. You will provide integral operational support to the buying team, to ensure we achieve our department financial plans, and our seasonal strategies are realized from inception all the way to implementation in store. Be interested in product within the premium apparel market and be keen to understand the end-to-end buying process within Ralph Lauren. Working with confidence and independently whilst with support, ensuring high levels of accuracy are maintained throughout. Key Responsibilities Accurate Delivery and Purchase Order Management. Clear communication of orders status, challenges, and opportunities to wider team. Meticulous data integrity and management of daily, weekly, and seasonal buying responsibilities; deliveries, pricing, assortment updates, and general admin support. Ability to navigate required tools and systems, as well as troubleshoot any issues and identify better ways of working to improve efficiency. Demonstrate and communicate awareness of retail landscape; conduct research on competitive set including pricing, style, and key messages and translate findings into actions. Support in preparing necessary documents and resources for major calendar meetings, including Hindsight, Buy Review and Sign Off. Agile Outlook and email management to maintain department critical path. Analyse business reports with support from manager to broaden knowledge. Develop experience to draw top line conclusions and actions from analysis to influence future buys. Training and development To adopt a positive and proactive approach to their own training and development as well as that of their peers. Proactively promotes improvements to working practices and systems. Participates in company initiatives as appropriate. Communications & Partnerships Creates and maintains strong working relationships within cross-functional teams: Assortment Planning, Trading & Allocations, Retail Store teams, Global Production and Merchandising teams, and Brand Presentation team to ensure the department critical path is maintained. Awareness of product trends and current state of market. Good understanding of Ralph Lauren as a brand within the market. Commercial and Analytical. Able to demonstrates logical analysis and problem-solving skills. Able to work on own initiative and be pro-active. Able to organize, prioritise tasks and manages time well to meet deadlines Demonstrates good listening, written and oral communication skills, effectively and clearly communicates. Able to build and maintain productive relationships within team environment. Strong Microsoft application skills, particularly Excel and PowerPoint. Show ability or aptitude in retail mathematics and able to learn technical applications quickly. Able to demonstrate resilience and remain positive during challenging period. Support with Sample Managing, Photo Shoots and Showroom set up. Want to know more about working at Ralph Lauren? England, United Kingdom of Great Britain and Northern Ireland
Apr 13, 2026
Full time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. You will provide integral operational support to the buying team, to ensure we achieve our department financial plans, and our seasonal strategies are realized from inception all the way to implementation in store. Be interested in product within the premium apparel market and be keen to understand the end-to-end buying process within Ralph Lauren. Working with confidence and independently whilst with support, ensuring high levels of accuracy are maintained throughout. Key Responsibilities Accurate Delivery and Purchase Order Management. Clear communication of orders status, challenges, and opportunities to wider team. Meticulous data integrity and management of daily, weekly, and seasonal buying responsibilities; deliveries, pricing, assortment updates, and general admin support. Ability to navigate required tools and systems, as well as troubleshoot any issues and identify better ways of working to improve efficiency. Demonstrate and communicate awareness of retail landscape; conduct research on competitive set including pricing, style, and key messages and translate findings into actions. Support in preparing necessary documents and resources for major calendar meetings, including Hindsight, Buy Review and Sign Off. Agile Outlook and email management to maintain department critical path. Analyse business reports with support from manager to broaden knowledge. Develop experience to draw top line conclusions and actions from analysis to influence future buys. Training and development To adopt a positive and proactive approach to their own training and development as well as that of their peers. Proactively promotes improvements to working practices and systems. Participates in company initiatives as appropriate. Communications & Partnerships Creates and maintains strong working relationships within cross-functional teams: Assortment Planning, Trading & Allocations, Retail Store teams, Global Production and Merchandising teams, and Brand Presentation team to ensure the department critical path is maintained. Awareness of product trends and current state of market. Good understanding of Ralph Lauren as a brand within the market. Commercial and Analytical. Able to demonstrates logical analysis and problem-solving skills. Able to work on own initiative and be pro-active. Able to organize, prioritise tasks and manages time well to meet deadlines Demonstrates good listening, written and oral communication skills, effectively and clearly communicates. Able to build and maintain productive relationships within team environment. Strong Microsoft application skills, particularly Excel and PowerPoint. Show ability or aptitude in retail mathematics and able to learn technical applications quickly. Able to demonstrate resilience and remain positive during challenging period. Support with Sample Managing, Photo Shoots and Showroom set up. Want to know more about working at Ralph Lauren? England, United Kingdom of Great Britain and Northern Ireland
A luxury fashion brand is seeking a Store Director for its flagship store in London. This role will lead the store's vision and performance, create exceptional client experiences, and drive commercial success. The ideal candidate will have significant senior retail management experience within luxury fashion, a proven track record in leading teams, and a strong understanding of client expectations. This position offers a unique opportunity to shape the store's success and heritage.
Apr 13, 2026
Full time
A luxury fashion brand is seeking a Store Director for its flagship store in London. This role will lead the store's vision and performance, create exceptional client experiences, and drive commercial success. The ideal candidate will have significant senior retail management experience within luxury fashion, a proven track record in leading teams, and a strong understanding of client expectations. This position offers a unique opportunity to shape the store's success and heritage.
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. Step into the world of luxury at Burberry Selfridges as a Client Advisor, where your passion for fashion and exceptional client service sets you apart. Be part of a dynamic team representing one of the most iconic British brands on one of the world's most prestigious retail stages JOB PURPOSE The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. This posting is for our Talent Pool and not for an immediate vacancy. By applying, you will join our network for future opportunities. RESPONSIBILITIES SERVICE AND SALES Meet and exceed individual and store sales and other commercial KPIs Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. Be efficient in following-up and delivering after-sales services to our clients Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines Foster team work and a positive work climate CLIENT ENGAGEMENT Build meaningful relationships with Clients Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. Capture new luxury clients to grow the individual and store client book with a commercial objective mindset Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests PERSONAL PROFILE A proven track record in delivering sales and exceeding targets Previous experience in Clientelling A strong interest in fashion, art and culture Strong product knowledge and good understanding of store retail operations Understanding of competitor products Experience in working as part of a team Fluent in local language; English proficiency is desirable Other language knowledge is desirable Demonstrates Confidence, Curiosity, Conviction, and Care Enjoys being part of a team Energetic, Pro-active and self-motivated Detail-oriented and creative with a passion for selling Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels Results driven and commercial mindset Flexible, collaborative and adaptable approach to work Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Want to know more about working at Burberry? England, United Kingdom of Great Britain and Northern Ireland
Apr 13, 2026
Full time
INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. Step into the world of luxury at Burberry Selfridges as a Client Advisor, where your passion for fashion and exceptional client service sets you apart. Be part of a dynamic team representing one of the most iconic British brands on one of the world's most prestigious retail stages JOB PURPOSE The Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling. This posting is for our Talent Pool and not for an immediate vacancy. By applying, you will join our network for future opportunities. RESPONSIBILITIES SERVICE AND SALES Meet and exceed individual and store sales and other commercial KPIs Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. Be efficient in following-up and delivering after-sales services to our clients Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines Foster team work and a positive work climate CLIENT ENGAGEMENT Build meaningful relationships with Clients Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. Capture new luxury clients to grow the individual and store client book with a commercial objective mindset Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests PERSONAL PROFILE A proven track record in delivering sales and exceeding targets Previous experience in Clientelling A strong interest in fashion, art and culture Strong product knowledge and good understanding of store retail operations Understanding of competitor products Experience in working as part of a team Fluent in local language; English proficiency is desirable Other language knowledge is desirable Demonstrates Confidence, Curiosity, Conviction, and Care Enjoys being part of a team Energetic, Pro-active and self-motivated Detail-oriented and creative with a passion for selling Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels Results driven and commercial mindset Flexible, collaborative and adaptable approach to work Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Want to know more about working at Burberry? England, United Kingdom of Great Britain and Northern Ireland
Store Director - Regent Street Global Flagship Store At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. As the Store Director of our flagship store, you will lead the store's vision, performance, and client experience, setting the benchmark for excellence within Burberry's global retail network. You will drive commercial success, cultivate a high-performing team, and ensure an exceptional luxury environment that reflects the brand's heritage, innovation, and commitment to client service. RESPONSIBILITIES Leadership & People Development Inspire, lead, and develop a diverse team to deliver outstanding results in sales, service, and operational excellence. Foster a culture of high performance, collaboration, and continuous development, acting as a role model for Burberry values. Identify and nurture internal talent, supporting succession planning and career progression within the business. Effectively manage performance, set clear goals and expectations, and provide regular, constructive feedback. Client Experience & Brand Ambassadorship Champion and embed the Retail Forward strategy in the store Ensure the highest standards of client experience, ensuring the store delivers a personalised and memorable luxury journey for every client. Build enduring relationships with clients across all segments, driving loyalty and long-term brand advocacy. Ensure that visual merchandising and in-store presentation reflect the brand's identity and seasonal campaigns impeccably. Commercial Performance & Business Development Own the store's P&L, driving sales, profitability, and KPIs to exceed targets. Analyse business performance, identify opportunities for growth, and implement strategic actions to maximise revenue. Collaborate with regional and global teams to align on key commercial initiatives, events, and clienteling activities. Monitor local market trends and competitor activity to maintain the store's position as a market leader. Operational Excellence Ensure all store operations comply with brand policies, procedures, and legal requirements. Oversee inventory management, loss prevention, and stock integrity. Maintain exceptional standards of health and safety, security, and operational efficiency. PERSONAL PROFILE Significant experience in a senior retail management role, ideally within luxury fashion or premium retail. Proven track record of leading large teams in a high-profile store environment with strong commercial results. Strong understanding of luxury client expectations and the art of clienteling. Financial acumen and experience managing a store P&L. Inspiring leadership style with excellent communication and people development skills. Ability to work strategically and operationally in a fast-paced, dynamic environment. Deep passion for fashion, luxury, and delivering an exceptional client experience Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Want to know more about working at Burberry? Job Title: Store Director - Regent Street Global Flagship Store England, United Kingdom of Great Britain and Northern Ireland
Apr 13, 2026
Full time
Store Director - Regent Street Global Flagship Store At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. As the Store Director of our flagship store, you will lead the store's vision, performance, and client experience, setting the benchmark for excellence within Burberry's global retail network. You will drive commercial success, cultivate a high-performing team, and ensure an exceptional luxury environment that reflects the brand's heritage, innovation, and commitment to client service. RESPONSIBILITIES Leadership & People Development Inspire, lead, and develop a diverse team to deliver outstanding results in sales, service, and operational excellence. Foster a culture of high performance, collaboration, and continuous development, acting as a role model for Burberry values. Identify and nurture internal talent, supporting succession planning and career progression within the business. Effectively manage performance, set clear goals and expectations, and provide regular, constructive feedback. Client Experience & Brand Ambassadorship Champion and embed the Retail Forward strategy in the store Ensure the highest standards of client experience, ensuring the store delivers a personalised and memorable luxury journey for every client. Build enduring relationships with clients across all segments, driving loyalty and long-term brand advocacy. Ensure that visual merchandising and in-store presentation reflect the brand's identity and seasonal campaigns impeccably. Commercial Performance & Business Development Own the store's P&L, driving sales, profitability, and KPIs to exceed targets. Analyse business performance, identify opportunities for growth, and implement strategic actions to maximise revenue. Collaborate with regional and global teams to align on key commercial initiatives, events, and clienteling activities. Monitor local market trends and competitor activity to maintain the store's position as a market leader. Operational Excellence Ensure all store operations comply with brand policies, procedures, and legal requirements. Oversee inventory management, loss prevention, and stock integrity. Maintain exceptional standards of health and safety, security, and operational efficiency. PERSONAL PROFILE Significant experience in a senior retail management role, ideally within luxury fashion or premium retail. Proven track record of leading large teams in a high-profile store environment with strong commercial results. Strong understanding of luxury client expectations and the art of clienteling. Financial acumen and experience managing a store P&L. Inspiring leadership style with excellent communication and people development skills. Ability to work strategically and operationally in a fast-paced, dynamic environment. Deep passion for fashion, luxury, and delivering an exceptional client experience Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Want to know more about working at Burberry? Job Title: Store Director - Regent Street Global Flagship Store England, United Kingdom of Great Britain and Northern Ireland
A leading fashion technology company in Greater London seeks an Engineering Manager to lead its Product R&D Technology team. This role focuses on building scalable internal platforms and fostering high-performing teams. Candidates should have 3+ years of experience in managing engineering teams, strong software development skills, and the ability to communicate technical strategies effectively. This position offers a collaborative environment designed for personal and professional growth.
Apr 12, 2026
Full time
A leading fashion technology company in Greater London seeks an Engineering Manager to lead its Product R&D Technology team. This role focuses on building scalable internal platforms and fostering high-performing teams. Candidates should have 3+ years of experience in managing engineering teams, strong software development skills, and the ability to communicate technical strategies effectively. This position offers a collaborative environment designed for personal and professional growth.
A leading fashion retailer is seeking a Store Manager in London to lead a dynamic team. Responsibilities include driving sales targets, enhancing customer service, and developing staff through training. The ideal candidate will have at least three years of management experience in the retail apparel industry, a strong sales focus, and excellent team leadership skills. This position demands a passion for fashion and a positive attitude in a fast-paced environment. Interested candidates must have the right to work in the UK.
Apr 10, 2026
Full time
A leading fashion retailer is seeking a Store Manager in London to lead a dynamic team. Responsibilities include driving sales targets, enhancing customer service, and developing staff through training. The ideal candidate will have at least three years of management experience in the retail apparel industry, a strong sales focus, and excellent team leadership skills. This position demands a passion for fashion and a positive attitude in a fast-paced environment. Interested candidates must have the right to work in the UK.
GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion. Store Manager - Broadgate, London About the role Act as a role model to strengthen Gant's customer service guidelines to the team and ensure top-class service. Achieve sales targets and related KPIs and meet goals for the store. Recruit, train and develop team members, ensuring individuals have a clear understanding of Gant's goals and objectives. Lead and motivate the team each day. Ensure constant team development through our learning platform, Gant Academy. Ensure the store's visual presentations and merchandising meets company standards. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets. Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards. You will report to the Head of Retail. Profile Genuine interest in people - both as customers and as colleagues. Driven by sales and performance (2-3 years working with KPIs). At least 3 years in management roles in retail apparel industry with experience of; Coaching and developing teams; Planning and time management to drive daily operations; Sales and customer service; Recruitment and selection processes; 1-2 years in Outlet / Full price stores. Positive attitude and an ability to enjoy a fast-paced environment. Passion for fashion and lifestyle concepts. Strong communication skills, fluent in English and preferably more languages. Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship. GANT is one of the inspiring brands driven by passionate people of the MF Brands Group, alongside with Lacoste, Aigle, The Kooples and Tecnifibre. England, United Kingdom of Great Britain and Northern Ireland
Apr 10, 2026
Full time
GANT stands as an emblem of American Sportswear, symbolizing timeless style and innovation across 70+ global markets. As a company, we blend heritage with contemporary flair, crafting apparel for the bold, the curious, and the imaginative. Our brand represents more than fashion; it's a tradition of excellence and authenticity. As an employer, we foster a culture of continuous learning and creativity, inviting high performers to join our diverse team of innovators. At GANT, we're not just shaping the future of fashion; we're redefining what it means to dress with purpose and passion. Store Manager - Broadgate, London About the role Act as a role model to strengthen Gant's customer service guidelines to the team and ensure top-class service. Achieve sales targets and related KPIs and meet goals for the store. Recruit, train and develop team members, ensuring individuals have a clear understanding of Gant's goals and objectives. Lead and motivate the team each day. Ensure constant team development through our learning platform, Gant Academy. Ensure the store's visual presentations and merchandising meets company standards. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets. Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards. You will report to the Head of Retail. Profile Genuine interest in people - both as customers and as colleagues. Driven by sales and performance (2-3 years working with KPIs). At least 3 years in management roles in retail apparel industry with experience of; Coaching and developing teams; Planning and time management to drive daily operations; Sales and customer service; Recruitment and selection processes; 1-2 years in Outlet / Full price stores. Positive attitude and an ability to enjoy a fast-paced environment. Passion for fashion and lifestyle concepts. Strong communication skills, fluent in English and preferably more languages. Right to work in the UK In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment. We have assessed this role and do not consider that we would be able to sponsor a successful candidate under the Skilled Worker route as the role does not meet the relevant Home Office criteria; the successful candidate therefore must be able to demonstrate their own right to work during the recruitment process without GANT sponsorship. GANT is one of the inspiring brands driven by passionate people of the MF Brands Group, alongside with Lacoste, Aigle, The Kooples and Tecnifibre. England, United Kingdom of Great Britain and Northern Ireland
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men's and women's ready-to-wear, eyewear and a full line of fragrance products. Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - "I FEEL really LUCKY to be SURROUNDED by SUCH a GREAT TEAM. I'm not only GRATEFUL that they've HELPED me ACHIEVE my GOALS, but also that I CAN GIVE them a PLACE WHERE THEY can ACHIEVE theirs." - MICHAEL KORS - We have an exciting opportunity for an Assistant Planner based in our London office. What you will do Updating & managing the Dept WSSI's driving sales through inventory flow Actualising & managing the OTB to maximise sales & identify risk Recap business at by door level/product level and create best seller/hindsight reports on a weekly, monthly and quarterly basis to allow for thorough analysis of the business. Communicate and champion the needs of the stores Establish strong relationships with the buying/planning team and stores to better understand merchandising strategies and the needs of the business. Visit stores at least once a month with the team Partnering with the buying and planning team to ensure proper merchandise assortment by door Understands and completes all pre-buy APS, Clusters & deviations data Brings new, well-thought-out ideas to the Planner & contributes to decision making process Is confidently able to understand different regional markets & actively uses this knowledge in daily decisions Creates distribution guidelines to ensure stock is delivered to the store promptly & within store capacities Reviews the effectiveness of grading & methods to deliver optimum stock levels Regularly uses store visits to make customer-focused decisions Thinks commercially about how to improve the performance of the department & identifies ways to improve business Manage overall store inventory levels based on store capacity, attributes, seasonality and selling curves. Monitor flow of initial assortments as well as reorders to stores by classification, delivery/group and by style whenever necessary Ensure strong stock position by door on core, seasonal basics and item programs. Partner with the Buying team to maximise sales and profit by monitoring sales and stock penetrations on key programs, as well as clearance and ageing by door Partner with the Distribution Team to manage stock replenishment programs Motivates the team through regular communication, providing support & constructive feedback You'll need to have: Experience in Retail Planning, Store Planning and/or allocation Computer Literate - Advanced Excel Skills Strong analytical and creative problem-solving skills Exceptional attention to detail Ability to thrive in an entrepreneurial environment Pro active approach and ability to overcome obstacles Handbag/Accessories or Ready to wear background preferred Experience in large high street retailers is also preferred Previous experience in an allocation or Assistant Merchandiser role in a fast paced fashion retailer Candidates must be dynamic & resilient, and happy to do business at a fast pace We'd Love to See: Communication Drive results Functional skills Our purpose is to make all employees and customers with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer: Benefits Cross-brand Discount Exclusive Employee Sales Generous Holiday Schedule and Vacation Days Summer Fridays Internal mobility across Capri Brands (Michael Kors, Jimmy Choo) Thrive Wellness Program LifeWorks Employee Assistance Program program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences Healthcare and life insurance Ticket season loan To know more about working at Michael Kors, click ! - The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. - At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . Want to know more about working at Michael Kors? England, United Kingdom of Great Britain and Northern Ireland
Apr 10, 2026
Full time
Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men's and women's ready-to-wear, eyewear and a full line of fragrance products. Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! - "I FEEL really LUCKY to be SURROUNDED by SUCH a GREAT TEAM. I'm not only GRATEFUL that they've HELPED me ACHIEVE my GOALS, but also that I CAN GIVE them a PLACE WHERE THEY can ACHIEVE theirs." - MICHAEL KORS - We have an exciting opportunity for an Assistant Planner based in our London office. What you will do Updating & managing the Dept WSSI's driving sales through inventory flow Actualising & managing the OTB to maximise sales & identify risk Recap business at by door level/product level and create best seller/hindsight reports on a weekly, monthly and quarterly basis to allow for thorough analysis of the business. Communicate and champion the needs of the stores Establish strong relationships with the buying/planning team and stores to better understand merchandising strategies and the needs of the business. Visit stores at least once a month with the team Partnering with the buying and planning team to ensure proper merchandise assortment by door Understands and completes all pre-buy APS, Clusters & deviations data Brings new, well-thought-out ideas to the Planner & contributes to decision making process Is confidently able to understand different regional markets & actively uses this knowledge in daily decisions Creates distribution guidelines to ensure stock is delivered to the store promptly & within store capacities Reviews the effectiveness of grading & methods to deliver optimum stock levels Regularly uses store visits to make customer-focused decisions Thinks commercially about how to improve the performance of the department & identifies ways to improve business Manage overall store inventory levels based on store capacity, attributes, seasonality and selling curves. Monitor flow of initial assortments as well as reorders to stores by classification, delivery/group and by style whenever necessary Ensure strong stock position by door on core, seasonal basics and item programs. Partner with the Buying team to maximise sales and profit by monitoring sales and stock penetrations on key programs, as well as clearance and ageing by door Partner with the Distribution Team to manage stock replenishment programs Motivates the team through regular communication, providing support & constructive feedback You'll need to have: Experience in Retail Planning, Store Planning and/or allocation Computer Literate - Advanced Excel Skills Strong analytical and creative problem-solving skills Exceptional attention to detail Ability to thrive in an entrepreneurial environment Pro active approach and ability to overcome obstacles Handbag/Accessories or Ready to wear background preferred Experience in large high street retailers is also preferred Previous experience in an allocation or Assistant Merchandiser role in a fast paced fashion retailer Candidates must be dynamic & resilient, and happy to do business at a fast pace We'd Love to See: Communication Drive results Functional skills Our purpose is to make all employees and customers with Michael Kors. When you join our business, we want you to feel like a valued member of the team from Day 1. To make your journey enriching with us, we offer: Benefits Cross-brand Discount Exclusive Employee Sales Generous Holiday Schedule and Vacation Days Summer Fridays Internal mobility across Capri Brands (Michael Kors, Jimmy Choo) Thrive Wellness Program LifeWorks Employee Assistance Program program that include the following pillars: Connected Communities/Inspired Innovation/ Responsible Future/Meaningful Experiences Healthcare and life insurance Ticket season loan To know more about working at Michael Kors, click ! - The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. - At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at . Want to know more about working at Michael Kors? England, United Kingdom of Great Britain and Northern Ireland
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Exeter on a part time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skill What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you. England, United Kingdom of Great Britain and Northern Ireland
Apr 10, 2026
Full time
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over 230 locations internationally, as well as online and app, our presence as a leading luxury brand is well established. Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do. For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers' expectations and our business goals. What's this role about? As part of our Retail team, you'll be joining our store in Exeter on a part time basis as our Assistant Store Manager, who is responsible for ensuring the store delivers premium customer service, achieves targets and delivers commercial and operational excellence. What you'll be doing Supporting with overseeing the day-to-day running of the store Identifying opportunities to drive sales and maximize profitability Achieving with the aim to exceed targeted KPI's Inspiring the team to deliver exceptional service through regular service and product training Implementing and maintain effective and efficient operational processes, procedures and administration Supporting with recruitment and conducting performance/probation reviews Deputise in the absence of the Store Manager What you'll ideally bring to the role You'll have previous retail management experience at a similar level A passion for premium or luxury product helps, but we're open to all retail backgrounds Have a proven track record of increasing overall business performance Have a proven track record of delivering excellent customer service through your team Be highly visual and have strong commercial product management skills Be able to flex between the customer service, operational, technical and visual elements of the role Be confident working under pressure and thrive in a fast paced retail environment Be self motivated, focused and driven to achieve team and individual goals Be a great people manager, able to bring the best out of your team Have good written and verbal communication skill What we'll do for you Seasonal business wear allowance Rewarding bonus and commission structures Wellbeing and financial support through our Employee Assistance Programme Low monthly cost health support through our medical cash plan Fitness discounts Family friendly policies including enhanced parental pay 25 days annual leave Apply now to start your story at Reiss We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates. It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect. We know that some people won't apply for a role unless they feel they meet all of the requirements listed, so we want you to know that finding people who will add to our culture and have a learning mindset is incredibly important to us. Even if you feel you don't tick all the boxes, we'd still like to hear from you. England, United Kingdom of Great Britain and Northern Ireland
FashionUnited Group
Wellingborough, Northamptonshire
DC Assistant Quality Assurance Manager (Footwear) DC Assistant Quality Assurance Manager (Footwear) Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO, WHAT'S THE STORY? For more than six decades, we have made iconic, timeless and durable footwear. As brand custodians, we want to retain these characteristics and our approach to product quality firmly underpins this. The DC Assistant Quality Assurance (QA) Manager is a hands on role, where you will support our Distribution Centre (DC) in the UK to champion the Dr. Martens (DM) Product Quality strategy and to ensure compliance. You will work as part of a high performing team to communicate and embed best in class Quality and Compliance standards. THE GIG At our DC, we meticulously inspect, grade, and repackage for resale, returned products from various channels. The DC Assistant QA Manager will lead the team of quality inspectors, ensuring adherence to the DM inspection process whilst maintaining a consistent quality standard. In addition, you will provide support, guidance, and continuous training to inspectors, fostering a motivated and engaged team. Advocate and champion our Product Quality Strategy across the DC. Ensure DC inspectors comply with DM quality policies, return processes, inspection procedures, and quality requirements, conducting regular checks to maintain a consistent quality. Establish and maintain a uniform standard for assessment and classification across the quality inspection team. Provide training and guidance to quality inspectors on precise assessment, grading, and repackaging processes. Assist in training new and existing quality inspectors, maintaining and improving their skill sets. Provide inspection data to the EMEA DC Manager and other relevant stakeholders on a monthly basis. Report any issues impacting inspector work quality to the EMEA DC Manager Assist in investigations when complaints arise. Ensure workflows are processed as per company timelines and urgency. Provide support, ensuring a motivated and engaged team. Collaborate on other Global Supply Chain initiatives, including reporting and participation in ad hoc project work as required. THE STUFF THAT SETS YOU APART To be our DC Assistant Quality Assurance Manager, you will also possess these qualities: Familiarity with AQL standard and good knowledge of safety and regulatory requirements Preferably with a background in the footwear/fashion industry in a retail/e commerce environment Flexibility to travel occasionally to the NL Robust qualitative, analytical and communication skills Strong work ethic, attention to detail and time management Excellent command of both written and spoken English; able to convey complex information clearly and effectively to the team and stakeholders Proficient in MS office, including Word, Excel, PowerPoint. At Dr. Martens, we live and breathe our 3 core values -they're at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. Your technical capability will go hand in hand with our DM Way success factors: Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development - both for yourself and your colleagues. Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values. Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM. Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas. Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team. Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm. Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement. Organise: prioritise demands, manage time effectively, and identify opportunities for improvement. WHAT'S IN IT FOR YOU? Welcome to the family free pair of Docs 65% off all Docs Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community. Want to know more about working at Dr. Martens? Job Title: DC Assistant Quality Assurance Manager (Footwear) England, United Kingdom of Great Britain and Northern Ireland
Apr 10, 2026
Full time
DC Assistant Quality Assurance Manager (Footwear) DC Assistant Quality Assurance Manager (Footwear) Dr. Martens is a globally recognisable and culturally influential British brand, with 65 years of rich heritage, rooted in craftmanship. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career. We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what's right. SO, WHAT'S THE STORY? For more than six decades, we have made iconic, timeless and durable footwear. As brand custodians, we want to retain these characteristics and our approach to product quality firmly underpins this. The DC Assistant Quality Assurance (QA) Manager is a hands on role, where you will support our Distribution Centre (DC) in the UK to champion the Dr. Martens (DM) Product Quality strategy and to ensure compliance. You will work as part of a high performing team to communicate and embed best in class Quality and Compliance standards. THE GIG At our DC, we meticulously inspect, grade, and repackage for resale, returned products from various channels. The DC Assistant QA Manager will lead the team of quality inspectors, ensuring adherence to the DM inspection process whilst maintaining a consistent quality standard. In addition, you will provide support, guidance, and continuous training to inspectors, fostering a motivated and engaged team. Advocate and champion our Product Quality Strategy across the DC. Ensure DC inspectors comply with DM quality policies, return processes, inspection procedures, and quality requirements, conducting regular checks to maintain a consistent quality. Establish and maintain a uniform standard for assessment and classification across the quality inspection team. Provide training and guidance to quality inspectors on precise assessment, grading, and repackaging processes. Assist in training new and existing quality inspectors, maintaining and improving their skill sets. Provide inspection data to the EMEA DC Manager and other relevant stakeholders on a monthly basis. Report any issues impacting inspector work quality to the EMEA DC Manager Assist in investigations when complaints arise. Ensure workflows are processed as per company timelines and urgency. Provide support, ensuring a motivated and engaged team. Collaborate on other Global Supply Chain initiatives, including reporting and participation in ad hoc project work as required. THE STUFF THAT SETS YOU APART To be our DC Assistant Quality Assurance Manager, you will also possess these qualities: Familiarity with AQL standard and good knowledge of safety and regulatory requirements Preferably with a background in the footwear/fashion industry in a retail/e commerce environment Flexibility to travel occasionally to the NL Robust qualitative, analytical and communication skills Strong work ethic, attention to detail and time management Excellent command of both written and spoken English; able to convey complex information clearly and effectively to the team and stakeholders Proficient in MS office, including Word, Excel, PowerPoint. At Dr. Martens, we live and breathe our 3 core values -they're at the heart of who we are. They never stand alone but work together as a balancing act of rights and responsibilities to support how we work together at DMs. BE YOURSELF. ACT COURAGEOUSLY. SHOW YOU CARE. Our values also underpin the DM Way, our behavioural framework, which describes the 8 factors that drive success for our people. Your technical capability will go hand in hand with our DM Way success factors: Develop: build on your strengths and superpowers while stepping outside your comfort zone to encourage growth and development - both for yourself and your colleagues. Lead: set individual performance and development goals linked to our business strategy. Maintaining motivation, supporting others and embodying our purpose and values. Explore: understand the consumer impact of your role, connect with other teams, and see the bigger picture within DM. Invent: challenge conventions, respecting DM's heritage while offering practical improvement suggestions and ideas. Connect: contributes to positive team energy by valuing diverse perspectives, promoting open dialogue, and building strong relationships within and beyond the team. Influence: share ideas confidently, listen empathetically, and adapt approach to resonate with others, bringing positivity and strong communication skills to inspire enthusiasm. Drive: embody pride in our brand, proactively seek improvement, and deliver on promises with integrity. Show initiative, resilience, and a commitment to continuous improvement. Organise: prioritise demands, manage time effectively, and identify opportunities for improvement. WHAT'S IN IT FOR YOU? Welcome to the family free pair of Docs 65% off all Docs Are you ready to fill your boots? Apply now. At Dr. Martens, we are committed to creating an environment in which we can all be our best and bring our authentic selves to work. We encourage applications, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, veteran status, or disability. Diverse and inclusive teams have a positive impact on our brand; helping us to speak authentically to our consumers. We strive to develop a business where our people can thrive and feel empowered to express themselves. Because we believe everyone should feel supported and included whatever their role in the Dr. Martens community. Want to know more about working at Dr. Martens? Job Title: DC Assistant Quality Assurance Manager (Footwear) England, United Kingdom of Great Britain and Northern Ireland
A leading fashion company is seeking a Store Manager in Ashford, UK, to drive sales and enhance customer satisfaction. The ideal candidate will have a proven track record in store management, strong organizational and leadership skills, along with a passion for fashion. Responsibilities include developing business strategies, ensuring compliance with policies, and managing staff effectively. This role offers an opportunity to lead a dedicated team in an exciting retail environment.
Apr 10, 2026
Full time
A leading fashion company is seeking a Store Manager in Ashford, UK, to drive sales and enhance customer satisfaction. The ideal candidate will have a proven track record in store management, strong organizational and leadership skills, along with a passion for fashion. Responsibilities include developing business strategies, ensuring compliance with policies, and managing staff effectively. This role offers an opportunity to lead a dedicated team in an exciting retail environment.
Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today. For our outlet in Ashford, we are looking for you as Store Manager (m/f/x) Tasks: Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability Meet sales goals by training, motivating, mentoring and providing feedback to sales staff Ensure high levels of customer satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Deal with all issues that arise from staff or customers (complaints, grievances etc) Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved Payroll management and control Representing the company Profile: Proven successful experience in store management Powerful leading skills and business orientation People and customer management skills Strong organizational skills Good communication and interpersonal skills BS degree in Business Administration or relevant field preferable Enthusiastic about fashion Location Ashford / UK Want to know more about working at Carhartt - Work in Progress? Kent, United Kingdom of Great Britain and Northern Ireland
Apr 10, 2026
Full time
Carhartt WIP is part of the WIP Trading AG. Our family-owned business group started as a licensee and European distributor of the US workwear manufacturer Carhartt in the early 1990s. Since then, it develops its own collections based on workwear originals. Carhartt Work In Progress aims to continuously progress and evolve, without ever losing sight of its origins. Over the course of the past three decades, our business has developed organically, along with its customers, the culture that surrounds the brand, and its employees who have helped shape what Carhartt WIP is today. For our outlet in Ashford, we are looking for you as Store Manager (m/f/x) Tasks: Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability Meet sales goals by training, motivating, mentoring and providing feedback to sales staff Ensure high levels of customer satisfaction through excellent service Complete store administration and ensure compliance with policies and procedures Maintain outstanding store condition and visual merchandising standards Report on buying trends, customer needs, profits etc Propose innovative ideas to increase market share Conduct personnel performance appraisals to assess training needs and build career paths Deal with all issues that arise from staff or customers (complaints, grievances etc) Collaboration with HR, Finance, Visual and Retail Merchandising and other relevant departments to ensure company goals are achieved Payroll management and control Representing the company Profile: Proven successful experience in store management Powerful leading skills and business orientation People and customer management skills Strong organizational skills Good communication and interpersonal skills BS degree in Business Administration or relevant field preferable Enthusiastic about fashion Location Ashford / UK Want to know more about working at Carhartt - Work in Progress? Kent, United Kingdom of Great Britain and Northern Ireland
A leading retail company in the UK seeks a People Advisor for Retail to provide exceptional HR support across various locations. The role involves collaborating with stakeholders to enhance people processes, managing the employee lifecycle, and executing projects to ensure effective HR practices. Candidates should demonstrate strong communication skills and the ability to build relationships while driving business success. This position offers generous benefits including bonuses, holidays, and discounts.
Apr 10, 2026
Full time
A leading retail company in the UK seeks a People Advisor for Retail to provide exceptional HR support across various locations. The role involves collaborating with stakeholders to enhance people processes, managing the employee lifecycle, and executing projects to ensure effective HR practices. Candidates should demonstrate strong communication skills and the ability to build relationships while driving business success. This position offers generous benefits including bonuses, holidays, and discounts.
Engineering Manager - Product R&D Technology In short Are you an experienced technical leader passionate about building scalable internal platforms, service-oriented architectures, and fostering high-performing engineering teams? This role requires a unique balance of people leadership, technical direction, and deep stakeholder partnership to architect and amplify the core internal platforms that enable our teams to design and deliver the next generation of revolutionary products. Your mission Immediate Focus (First 3 Months) Build strong relationships with the broader Engineering Team, Product Manager, and key cross functional stakeholders. Onboard onto current projects, diving deeply into the technical landscape of our existing ecosystem to understand scope, dependencies, and delivery timelines. Be an active member of our future strategic vision by asking critical questions to understand the complexities of the space and rallying the team behind it. Strategic Leadership (After 6 Months) Lead the engineering strategy and delivery of both existing and new platforms, ensuring our systems can scale seamlessly to support complex, end to end product development workflows. Align our software architecture to the product vision, shaping technical direction and suggesting viable, scalable alternatives when ideas are technically costly or difficult. Continue the culture of technical excellence. Advocate for high level engineering standards, important technical projects, observability, performance improvements and more. Partner with the Product Manager to create detailed work items such as tickets/EPICs. Set realistic timelines, proactively flag risks, and ensure predictable, high quality delivery of the team's roadmap. Talent Management: Outline career growth for all team members, showcase achievements from high performers, and provide timely support for underperforming members. Your responsibilities Drive the team's roadmap execution, ensuring the work directly fulfills the requirements by closely collaborating with the Product Manager around projects, progress, blockers, and risks. Coach, mentor, and manage a diverse engineering team, providing continuous feedback for high performance and growth. Protect the team from unnecessary distractions, allowing engineers to focus on high impact, transformational platform work. Guide the team in making the right technical decisions, balancing short term delivery of new features with the long term health and scalability of the platform - all while converging into our technical and architectural north star. Your story 3+ years of experience leading, coaching, and managing engineering teams. Strong background in software development (event driven systems, microservices and client facing applications) to effectively guide technical strategy. Exceptional communicator, adept at providing constructive feedback and translating complex technical strategies to non technical stakeholders and users. Ability to see the long term platform landscape, adept at untangling complex workflows, and capable of balancing strategic zero to one initiatives with the tactical maintenance of existing systems. Committed to fostering a safe, collaborative environment where engineers own projects and embrace continuous learning. Bonus Points If You Have: Hands on experience with TypeScript/Node.js, Flutter, Kafka, and GraphQL in a high volume production environment. A proven track record of scaling complex, internal facing collaboration or support platforms. Experience in the craft of R&D, manufacturing, or fast moving consumer goods (FMCG) technology environment. Meet the team Join our Product R&D Technology team and lead a diverse group of Engineers across different technological stacks and experience levels. Within this role, you will leave one of our core teams that power the digital backbone of our product creation process. Therefore, you will be instrumental in accelerating and building forward how our entire end to end product creation process works by guiding the team's execution and technical strategy. What we offer On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team oriented atmosphere, with access to personal self care for both physical and mental well being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
Apr 09, 2026
Full time
Engineering Manager - Product R&D Technology In short Are you an experienced technical leader passionate about building scalable internal platforms, service-oriented architectures, and fostering high-performing engineering teams? This role requires a unique balance of people leadership, technical direction, and deep stakeholder partnership to architect and amplify the core internal platforms that enable our teams to design and deliver the next generation of revolutionary products. Your mission Immediate Focus (First 3 Months) Build strong relationships with the broader Engineering Team, Product Manager, and key cross functional stakeholders. Onboard onto current projects, diving deeply into the technical landscape of our existing ecosystem to understand scope, dependencies, and delivery timelines. Be an active member of our future strategic vision by asking critical questions to understand the complexities of the space and rallying the team behind it. Strategic Leadership (After 6 Months) Lead the engineering strategy and delivery of both existing and new platforms, ensuring our systems can scale seamlessly to support complex, end to end product development workflows. Align our software architecture to the product vision, shaping technical direction and suggesting viable, scalable alternatives when ideas are technically costly or difficult. Continue the culture of technical excellence. Advocate for high level engineering standards, important technical projects, observability, performance improvements and more. Partner with the Product Manager to create detailed work items such as tickets/EPICs. Set realistic timelines, proactively flag risks, and ensure predictable, high quality delivery of the team's roadmap. Talent Management: Outline career growth for all team members, showcase achievements from high performers, and provide timely support for underperforming members. Your responsibilities Drive the team's roadmap execution, ensuring the work directly fulfills the requirements by closely collaborating with the Product Manager around projects, progress, blockers, and risks. Coach, mentor, and manage a diverse engineering team, providing continuous feedback for high performance and growth. Protect the team from unnecessary distractions, allowing engineers to focus on high impact, transformational platform work. Guide the team in making the right technical decisions, balancing short term delivery of new features with the long term health and scalability of the platform - all while converging into our technical and architectural north star. Your story 3+ years of experience leading, coaching, and managing engineering teams. Strong background in software development (event driven systems, microservices and client facing applications) to effectively guide technical strategy. Exceptional communicator, adept at providing constructive feedback and translating complex technical strategies to non technical stakeholders and users. Ability to see the long term platform landscape, adept at untangling complex workflows, and capable of balancing strategic zero to one initiatives with the tactical maintenance of existing systems. Committed to fostering a safe, collaborative environment where engineers own projects and embrace continuous learning. Bonus Points If You Have: Hands on experience with TypeScript/Node.js, Flutter, Kafka, and GraphQL in a high volume production environment. A proven track record of scaling complex, internal facing collaboration or support platforms. Experience in the craft of R&D, manufacturing, or fast moving consumer goods (FMCG) technology environment. Meet the team Join our Product R&D Technology team and lead a diverse group of Engineers across different technological stacks and experience levels. Within this role, you will leave one of our core teams that power the digital backbone of our product creation process. Therefore, you will be instrumental in accelerating and building forward how our entire end to end product creation process works by guiding the team's execution and technical strategy. What we offer On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team oriented atmosphere, with access to personal self care for both physical and mental well being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: Approachable with good active listening skills, open minded and empathetic, whilst still able to be firm when it's required. Driven and determined Practical and logical; able to solve problems quickly Strong organisation and administrative skills Proven work experience as an HR advisor, HR consultant or similar role Personable with strong communication and relationship building capabilities across all levels of the business Primary objective of the job: As a People Advisor for Retail, you will take responsibility for providing outstanding generalist People support to our colleagues across the UK and International. Working within a lovely team, you will support operational delivery of the people strategy, effective management of the employee lifecycle and managing ad hoc projects to support the business. You will need to travel regularly throughout the UK to partner and support your stakeholders. This role has one direct report, People Assistant (UK & International Retail). What you'll be doing: Partner with your key Stakeholders (Regional and Cluster Managers, shop management, Payroll team and People Team) to enhance People processes, programmes and practices necessary to support evolution and growth. Provide ongoing support, advice & facilitation around people management, career development and training, Employee Relations and Employment Law which includes disciplinary, grievance and performance management. Working with the Regional Managers to identify and address training needs and deliver Learning and Development aspects of the people strategy. Identify opportunities to make enhancements to existing policies, processes and procedures to support best practice. Collaborate and work with the wider People Team to support alignment and consistency in programmes, initiatives & best practices and ensure there is the provision of a seamless People service to all our colleagues via ad hoc project management. Responsible for providing creative and effective solutions in line with the White Stuff ethos and in conjunction with your stakeholders. Support the people administrator with payroll related activities to ensure we deliver a high-level service for our colleagues. Ensuring the operational delivery of key annual activities in line with the people calendar such as Pay Review/ Bonus/ Performance Reviews. Participate in creating and deploying the People vision, values and business plan. Be the voice of our Retail colleagues by listening and feeding back to relevant areas of the business. What you'll need: Operational People and ER experience - experience of being able to effectively advise managers via a partnering approach. Relationship building and stakeholder management - experience of growing and maintaining effective relationships that help drive business success. Commercial acumen - the ability to make commercial people decisions that support employees and the business. Project management - the ability to effectively manage ad hoc projects and annual People processes. Communication - being able to communicate, negotiate and influence colleagues at all levels. IT skills - a solid understanding of systems and processes to allow us to provide an efficient and effective service. Strategic foresight - the ability to translate existing strategy into operational People Plans, and to contribute towards strategy development. Ability to travel across the UK regularly. What we will offer you: As a Retail People Advisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly/Annual bonus opportunity Up to 25 days holiday per annum, plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age. Want to know more about working at White Stuff? England, United Kingdom of Great Britain and Northern Ireland
Apr 09, 2026
Full time
White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women's and men's clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We're sociable, talented and like minded and we're not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels. Who you are: Approachable with good active listening skills, open minded and empathetic, whilst still able to be firm when it's required. Driven and determined Practical and logical; able to solve problems quickly Strong organisation and administrative skills Proven work experience as an HR advisor, HR consultant or similar role Personable with strong communication and relationship building capabilities across all levels of the business Primary objective of the job: As a People Advisor for Retail, you will take responsibility for providing outstanding generalist People support to our colleagues across the UK and International. Working within a lovely team, you will support operational delivery of the people strategy, effective management of the employee lifecycle and managing ad hoc projects to support the business. You will need to travel regularly throughout the UK to partner and support your stakeholders. This role has one direct report, People Assistant (UK & International Retail). What you'll be doing: Partner with your key Stakeholders (Regional and Cluster Managers, shop management, Payroll team and People Team) to enhance People processes, programmes and practices necessary to support evolution and growth. Provide ongoing support, advice & facilitation around people management, career development and training, Employee Relations and Employment Law which includes disciplinary, grievance and performance management. Working with the Regional Managers to identify and address training needs and deliver Learning and Development aspects of the people strategy. Identify opportunities to make enhancements to existing policies, processes and procedures to support best practice. Collaborate and work with the wider People Team to support alignment and consistency in programmes, initiatives & best practices and ensure there is the provision of a seamless People service to all our colleagues via ad hoc project management. Responsible for providing creative and effective solutions in line with the White Stuff ethos and in conjunction with your stakeholders. Support the people administrator with payroll related activities to ensure we deliver a high-level service for our colleagues. Ensuring the operational delivery of key annual activities in line with the people calendar such as Pay Review/ Bonus/ Performance Reviews. Participate in creating and deploying the People vision, values and business plan. Be the voice of our Retail colleagues by listening and feeding back to relevant areas of the business. What you'll need: Operational People and ER experience - experience of being able to effectively advise managers via a partnering approach. Relationship building and stakeholder management - experience of growing and maintaining effective relationships that help drive business success. Commercial acumen - the ability to make commercial people decisions that support employees and the business. Project management - the ability to effectively manage ad hoc projects and annual People processes. Communication - being able to communicate, negotiate and influence colleagues at all levels. IT skills - a solid understanding of systems and processes to allow us to provide an efficient and effective service. Strategic foresight - the ability to translate existing strategy into operational People Plans, and to contribute towards strategy development. Ability to travel across the UK regularly. What we will offer you: As a Retail People Advisor at White Stuff you will be entitled to an array of great benefits, some of which include: Quarterly/Annual bonus opportunity Up to 25 days holiday per annum, plus bank holidays 2 extra (paid!) days off per year to volunteer in the local community 50% discount Subsidised BUPA Dental Insurance Healthcare cash plan and Life Assurance Interest free season ticket loan Pension Contribution We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age. Want to know more about working at White Stuff? England, United Kingdom of Great Britain and Northern Ireland
Global Merchandising and Product Director Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU SIT As our Global Merchandising and Product Director, you'll be part of the Brand Department, working closely with brilliant people across the business and reporting into our Chief Brand Officer. You'll be right at the heart of fast moving projects that shape how we show up for our consumers - today and tomorrow. WHERE YOU CONTRIBUTE The Global Merchandising and Product Director defines Dr Martens' product vision and commercial strategy, ensuring it comes to life consistently across markets and channels. This role transforms consumer and market insights into powerful product concepts that drive relevance, consistency, and sustainable growth. Working in close partnership with the Marketplace & GTM Director and global teams in Creative, Marketing, Development, and Supply Chain, this role is pivotal in connecting consumer needs with commercial outcomes, supporting the strategic focus on consumer centricity. CORE ACCOUNTABILITIES As our Global Merchandising and Product Director, you will be responsible for: Defining and delivering the global merchandising and product strategy in alignment with brand vision and commercial objectives. Leading the creation of global product assortments, ensuring consumer relevance and commercial viability. Embedding margin accountability into product decisions, owning margin performance across the product lifecycle, ensuring pricing, cost structures, and mix deliver targeted profitability. Driving trend led, consumer centric merchandising, synthesising global trends, consumer behaviours, and market analytics to create powerful assortments and range architecture that resonate across channels and geographies. Setting and maintaining global standards for product quality, sustainability, and innovation. Translating consumer insights and business opportunities into compelling product concepts that align with brand strategy. Developing and maintaining a robust product architecture that ensures balanced market coverage across categories, price points, and consumer segments. Partnering with design, marketing, and sales teams to deliver consumer led assortments that drive growth and brand equity. Overseeing global pricing strategy, balancing global consistency with local relevance. Driving cross functional collaboration across product, design, supply chain, and commercial teams. KEY SKILLS & CAPABILITIES Put simply, the key things we're looking for are: Strategic merchandising and product leadership in a global, consumer led brand. Deep expertise in product lifecycle management, range planning, and commercialisation. Strong analytical skills, with the ability to interpret consumer and market data. Collaborative leadership and stakeholder management across functions and geographies. Expertise in margin management and profitability levers within merchandising and product strategies Ability to translate trend and consumer insights into commercially successful assortments Experience in driving innovation, sustainability, and operational excellence. Commercial acumen and understanding of global pricing, margin, and profitability levers. • Ability to inspire and develop high performing teams. WHAT'S IN IT FOR YOU? Welcome to the family free pair of Docs 'Buy as you Earn' Share scheme 65% off all Docs A dedicated culture team READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. At Dr. Martens, we welcome applications from everyone. Diversity makes us stronger and helps us speak authentically to our global community. Whoever you are, whatever your background - you belong here. Want to know more about working at Dr. Martens? Job Title: Global Merchandising and Product Director England, United Kingdom of Great Britain and Northern Ireland
Apr 08, 2026
Full time
Global Merchandising and Product Director Dr. Martens is more than a brand - it's a global icon with over 60 years of attitude, heritage, and cultural impact. We're a thriving, values driven business powered by diverse thinkers, bold doers, and people who bring their whole selves to work. If you're ready to make your mark, you're in the right place. At DM, our values guide everything we do: Be Yourself, Act Courageously, Show You Care. They're not just words - they're how we turn passion into progress. WHERE YOU SIT As our Global Merchandising and Product Director, you'll be part of the Brand Department, working closely with brilliant people across the business and reporting into our Chief Brand Officer. You'll be right at the heart of fast moving projects that shape how we show up for our consumers - today and tomorrow. WHERE YOU CONTRIBUTE The Global Merchandising and Product Director defines Dr Martens' product vision and commercial strategy, ensuring it comes to life consistently across markets and channels. This role transforms consumer and market insights into powerful product concepts that drive relevance, consistency, and sustainable growth. Working in close partnership with the Marketplace & GTM Director and global teams in Creative, Marketing, Development, and Supply Chain, this role is pivotal in connecting consumer needs with commercial outcomes, supporting the strategic focus on consumer centricity. CORE ACCOUNTABILITIES As our Global Merchandising and Product Director, you will be responsible for: Defining and delivering the global merchandising and product strategy in alignment with brand vision and commercial objectives. Leading the creation of global product assortments, ensuring consumer relevance and commercial viability. Embedding margin accountability into product decisions, owning margin performance across the product lifecycle, ensuring pricing, cost structures, and mix deliver targeted profitability. Driving trend led, consumer centric merchandising, synthesising global trends, consumer behaviours, and market analytics to create powerful assortments and range architecture that resonate across channels and geographies. Setting and maintaining global standards for product quality, sustainability, and innovation. Translating consumer insights and business opportunities into compelling product concepts that align with brand strategy. Developing and maintaining a robust product architecture that ensures balanced market coverage across categories, price points, and consumer segments. Partnering with design, marketing, and sales teams to deliver consumer led assortments that drive growth and brand equity. Overseeing global pricing strategy, balancing global consistency with local relevance. Driving cross functional collaboration across product, design, supply chain, and commercial teams. KEY SKILLS & CAPABILITIES Put simply, the key things we're looking for are: Strategic merchandising and product leadership in a global, consumer led brand. Deep expertise in product lifecycle management, range planning, and commercialisation. Strong analytical skills, with the ability to interpret consumer and market data. Collaborative leadership and stakeholder management across functions and geographies. Expertise in margin management and profitability levers within merchandising and product strategies Ability to translate trend and consumer insights into commercially successful assortments Experience in driving innovation, sustainability, and operational excellence. Commercial acumen and understanding of global pricing, margin, and profitability levers. • Ability to inspire and develop high performing teams. WHAT'S IN IT FOR YOU? Welcome to the family free pair of Docs 'Buy as you Earn' Share scheme 65% off all Docs A dedicated culture team READY TO FILL YOUR BOOTS? If you're excited to own your impact, shape the future of an iconic brand, and grow your career in a place that champions individuality - we'd love to hear from you. At Dr. Martens, we welcome applications from everyone. Diversity makes us stronger and helps us speak authentically to our global community. Whoever you are, whatever your background - you belong here. Want to know more about working at Dr. Martens? Job Title: Global Merchandising and Product Director England, United Kingdom of Great Britain and Northern Ireland
A global fashion brand is seeking a Global Merchandising and Product Director to define and deliver the merchandising and product strategy. This pivotal role demands expertise in product lifecycle management and trend analysis, while promoting a consumer-centric approach across markets. The ideal candidate will lead global product assortments and collaborate across departments, ensuring quality and sustainability in products. A passion for fashion and strong leadership skills are essential for this role in the dynamic environment of the brand.
Apr 08, 2026
Full time
A global fashion brand is seeking a Global Merchandising and Product Director to define and deliver the merchandising and product strategy. This pivotal role demands expertise in product lifecycle management and trend analysis, while promoting a consumer-centric approach across markets. The ideal candidate will lead global product assortments and collaborate across departments, ensuring quality and sustainability in products. A passion for fashion and strong leadership skills are essential for this role in the dynamic environment of the brand.
A leading luxury brand is looking for a Future Team Manager for their London Department Stores. The role involves leading a sales team, driving customer experiences, and achieving sales goals while providing coaching and support. Candidates should have 4-5 years of supervisory experience in retail and advanced knowledge of customer service and digital tools. This is an opportunity to work in a high-performance environment focused on delivering the Burberry Experience to customers.
Apr 07, 2026
Full time
A leading luxury brand is looking for a Future Team Manager for their London Department Stores. The role involves leading a sales team, driving customer experiences, and achieving sales goals while providing coaching and support. Candidates should have 4-5 years of supervisory experience in retail and advanced knowledge of customer service and digital tools. This is an opportunity to work in a high-performance environment focused on delivering the Burberry Experience to customers.
Future Team Manager London Department Stores Future Team Manager London Department Stores INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours. This posting is for our Talent Pool and not for an immediate vacancy. By applying, you will join our network for future opportunities. RESPONSIBILITIES Lead client advisors to improve overall selling skills and close sales in order to achieve sales goals and KPIs Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers Drive partnership on the selling floor between client advisors, specialists, stock and operations team Coach "in the moment" and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews Lead the integration of new joiners to the business Lead by example by delivering the Burberry Experience to customers when necessary Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates. Resolve difficult customer issues and elevate to management when necessary. In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible. Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations Create and maintain an open, positive and harmonious work environment Assist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS procedures Additional duties as required. PERSONAL PROFILE Advanced knowledge of POS system Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales) Able to use a fluent and professional dialogue with clients and staffs Previous experience with Apple mobile devices and comfortable with the use of digital tools 4-5 years previous supervisory or management experience in retail sales Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Want to know more about working at Burberry? Job Title: Future Team Manager London Department Stores England, United Kingdom of Great Britain and Northern Ireland
Apr 07, 2026
Full time
Future Team Manager London Department Stores Future Team Manager London Department Stores INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. JOB PURPOSE Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours. This posting is for our Talent Pool and not for an immediate vacancy. By applying, you will join our network for future opportunities. RESPONSIBILITIES Lead client advisors to improve overall selling skills and close sales in order to achieve sales goals and KPIs Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers Drive partnership on the selling floor between client advisors, specialists, stock and operations team Coach "in the moment" and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews Lead the integration of new joiners to the business Lead by example by delivering the Burberry Experience to customers when necessary Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates. Resolve difficult customer issues and elevate to management when necessary. In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible. Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations Create and maintain an open, positive and harmonious work environment Assist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS procedures Additional duties as required. PERSONAL PROFILE Advanced knowledge of POS system Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales) Able to use a fluent and professional dialogue with clients and staffs Previous experience with Apple mobile devices and comfortable with the use of digital tools 4-5 years previous supervisory or management experience in retail sales Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Want to know more about working at Burberry? Job Title: Future Team Manager London Department Stores England, United Kingdom of Great Britain and Northern Ireland