Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Role You'll join our legal team of 8 lawyers as Regulatory Legal Counsel (UK & EU) reporting to the Regulatory Lead and play a key role in work as varied as new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions and be an expert at communicating legal issues to non-lawyers and balancing business and legal perspectives. You're a self-starter who is comfortable stepping out of your comfort zone to drive business growth. Responsibilities Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Lead on the legal and regulatory aspects of new product launches and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day complex regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to evaluate and communicate risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Proactively identify risks and collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Requirements You are a UK qualified lawyer with 3-5 years of practising experience in payments You worked in a law firm and in house, gaining relevant fintech experience (ideally in a start-up / scale-up) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business Also you are Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment Driven - you thrive in a fast-paced, target oriented company Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Jul 22, 2025
Full time
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Role You'll join our legal team of 8 lawyers as Regulatory Legal Counsel (UK & EU) reporting to the Regulatory Lead and play a key role in work as varied as new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions and be an expert at communicating legal issues to non-lawyers and balancing business and legal perspectives. You're a self-starter who is comfortable stepping out of your comfort zone to drive business growth. Responsibilities Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Lead on the legal and regulatory aspects of new product launches and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day complex regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to evaluate and communicate risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Proactively identify risks and collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Requirements You are a UK qualified lawyer with 3-5 years of practising experience in payments You worked in a law firm and in house, gaining relevant fintech experience (ideally in a start-up / scale-up) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business Also you are Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment Driven - you thrive in a fast-paced, target oriented company Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the job: As a Senior Strategic Account Executive, FSI, you will be a key driver of growth, leading engagements with Major financial services institutions in the UK. Based in London, you'll play a pivotal role in expanding our footprint within both new and existing FSI enterprise accounts. You will leverage your deep industry knowledge and executive-level relationships to position our platform as a critical component of digital transformation strategies. Working closely with internal stakeholders across Sales Development, Solutions Engineering, Customer Success, and Marketing, you will craft and execute strategic account plans that drive adoption, retention, and revenue growth. Join Contentsquare's best performing sales team globally; UK FSI! What you'll do Own and drive the full sales cycle for our platform within top-tier UK FSI customers, ensuring alignment with their business objectives. Develop and execute strategic account plans to drive both new business and expansion revenue. Build and nurture executive-level relationships with C-suite, senior leadership, and key decision-makers. Lead complex, multi-threaded sales engagements, collaborating with internal teams to structure high-value deals. Work closely with marketing, solutions engineering, and customer success teams to accelerate strategic adoption and ensure long-term value realization. Represent the company as a thought leader within the FSI sector, leveraging industry insights to inform and influence customer strategies. What you'll need to succeed Proven track record in enterprise SaaS sales, successfully closing complex, high 6/7 figure deals with major FSI customers. Strong experience in selling to Financial Services Institutions, particularly Tier 1 banks, insurers, and wealth management firms. Expertise in navigating long and consultative sales cycles, working closely with senior stakeholders across business, technology, and digital transformation teams. Ability to develop and execute account-based sales strategies, managing multiple executive stakeholders. Demonstrated success in exceeding sales targets and driving large-scale adoption of SaaS solutions. Exceptional ability to articulate business value and ROI for complex enterprise technology. Sales methodology training; MEDDICC, SPIN, Challenger Passionate about a career in martech & analytics Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
Jul 22, 2025
Full time
Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers' whole online journey. We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We're here to stay-and we're looking for team members who are excited to drive impact and help us scale even further. Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler-for our customers, their customers, and each other. Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. For more information, visit our careers blog. About the job: As a Senior Strategic Account Executive, FSI, you will be a key driver of growth, leading engagements with Major financial services institutions in the UK. Based in London, you'll play a pivotal role in expanding our footprint within both new and existing FSI enterprise accounts. You will leverage your deep industry knowledge and executive-level relationships to position our platform as a critical component of digital transformation strategies. Working closely with internal stakeholders across Sales Development, Solutions Engineering, Customer Success, and Marketing, you will craft and execute strategic account plans that drive adoption, retention, and revenue growth. Join Contentsquare's best performing sales team globally; UK FSI! What you'll do Own and drive the full sales cycle for our platform within top-tier UK FSI customers, ensuring alignment with their business objectives. Develop and execute strategic account plans to drive both new business and expansion revenue. Build and nurture executive-level relationships with C-suite, senior leadership, and key decision-makers. Lead complex, multi-threaded sales engagements, collaborating with internal teams to structure high-value deals. Work closely with marketing, solutions engineering, and customer success teams to accelerate strategic adoption and ensure long-term value realization. Represent the company as a thought leader within the FSI sector, leveraging industry insights to inform and influence customer strategies. What you'll need to succeed Proven track record in enterprise SaaS sales, successfully closing complex, high 6/7 figure deals with major FSI customers. Strong experience in selling to Financial Services Institutions, particularly Tier 1 banks, insurers, and wealth management firms. Expertise in navigating long and consultative sales cycles, working closely with senior stakeholders across business, technology, and digital transformation teams. Ability to develop and execute account-based sales strategies, managing multiple executive stakeholders. Demonstrated success in exceeding sales targets and driving large-scale adoption of SaaS solutions. Exceptional ability to articulate business value and ROI for complex enterprise technology. Sales methodology training; MEDDICC, SPIN, Challenger Passionate about a career in martech & analytics Why you should join Contentsquare We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we're aligned with the employees' needs. Here are a few we want to highlight: - Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year - Work flexibility: hybrid and remote work policies - Generous paid time-off policy (every location is different) - Immediate eligibility for birthing and non-birthing parental leave - Wellbeing and Home Office allowances - A Culture Crew in every country we're based in to coordinate regular activities for employees to get to know each other and bond outside of work - Every full-time employee receives stock options, allowing them to share in the company's success - We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts - And more benefits tailored to each country Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider's data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.
We are seeking an experienced and business-first Global Lead Employment Counsel. Reporting to the Deputy General Counsel, you will build and lead the global employment counsel team. This role may be located in Contentsquare's NYC (Tribeca) office, Paris office or London office. As the Senior Director and Global Lead Employment Counsel at a late-stage global technology company, you will be the principal legal advisor on all employment-related matters across our international workforce. This is a critical, high-impact role that will shape global employment strategy and ensure legal and cultural alignment as we scale. You will partner closely with HR, executive leadership, and Team Trust (legal, security and privacy) colleagues to navigate complex employment issues across a range of jurisdictions. What you'll do: Serve as the lead legal advisor on employment law matters globally, with a primary focus on the U.S., France, Spain, UK, Germany, and APAC regions. Provide strategic, practical legal counsel on a range of employment issues including hiring, compensation, benefits, performance management, employee relations, internal investigations, and terminations. Oversee and manage employment litigation and administrative matters in coordination with external counsel. Advise on and help implement global employment policies, employee handbooks, codes of conduct, and training programs that reflect legal and cultural requirements across regions. Monitor legal and regulatory changes in key jurisdictions and advise stakeholders on compliance and risk mitigation strategies. Partner with HR and other internal teams on sensitive employee relations matters, including workplace investigations and organizational change. Support employment aspects of mergers, acquisitions, and other strategic transactions, including due diligence and post-close integration. Develop and maintain scalable legal processes and resources to support a growing and distributed workforce. Work with our Legal Operations Team to promote simplicity, automation and scalability Provide training and thought leadership on employment law best practices across the organization. Effectively select and manage outside counsel Qualifications: 8+ years of experience practicing employment law, with at least 5 years advising high-growth or mature tech companies, including in-house experience. Significant expertise in managing global employment legal work, ideally including the U.S., France (including CSE matters), Spain, Germany, UK and APAC regions. You have worked in a global company and can find nimble solutions to unique issues. You demonstrate a highly commercial approach led by the core value that our stakeholders are our partners.You love working in a fast-moving, business-oriented environment typical of high-growth companies. You enjoy working as a member of a team and collaborating effectively in a largely remote team.You have a proven track record managing international employment litigation, regulatory matters, and internal investigations. You have experience supporting employment-related aspects of M&A and organizational restructuring. You have excellent interpersonal, communication, and collaboration skills, with the ability to influence across all levels of the company. You can read the room and influence the best course of action for the company while at the same time maintaining and growing the partnership with your primary stakeholders. You are comfortable working independently and managing ambiguity in a high-growth, global tech environment. £140,000 - £175,000 a year
Jul 22, 2025
Full time
We are seeking an experienced and business-first Global Lead Employment Counsel. Reporting to the Deputy General Counsel, you will build and lead the global employment counsel team. This role may be located in Contentsquare's NYC (Tribeca) office, Paris office or London office. As the Senior Director and Global Lead Employment Counsel at a late-stage global technology company, you will be the principal legal advisor on all employment-related matters across our international workforce. This is a critical, high-impact role that will shape global employment strategy and ensure legal and cultural alignment as we scale. You will partner closely with HR, executive leadership, and Team Trust (legal, security and privacy) colleagues to navigate complex employment issues across a range of jurisdictions. What you'll do: Serve as the lead legal advisor on employment law matters globally, with a primary focus on the U.S., France, Spain, UK, Germany, and APAC regions. Provide strategic, practical legal counsel on a range of employment issues including hiring, compensation, benefits, performance management, employee relations, internal investigations, and terminations. Oversee and manage employment litigation and administrative matters in coordination with external counsel. Advise on and help implement global employment policies, employee handbooks, codes of conduct, and training programs that reflect legal and cultural requirements across regions. Monitor legal and regulatory changes in key jurisdictions and advise stakeholders on compliance and risk mitigation strategies. Partner with HR and other internal teams on sensitive employee relations matters, including workplace investigations and organizational change. Support employment aspects of mergers, acquisitions, and other strategic transactions, including due diligence and post-close integration. Develop and maintain scalable legal processes and resources to support a growing and distributed workforce. Work with our Legal Operations Team to promote simplicity, automation and scalability Provide training and thought leadership on employment law best practices across the organization. Effectively select and manage outside counsel Qualifications: 8+ years of experience practicing employment law, with at least 5 years advising high-growth or mature tech companies, including in-house experience. Significant expertise in managing global employment legal work, ideally including the U.S., France (including CSE matters), Spain, Germany, UK and APAC regions. You have worked in a global company and can find nimble solutions to unique issues. You demonstrate a highly commercial approach led by the core value that our stakeholders are our partners.You love working in a fast-moving, business-oriented environment typical of high-growth companies. You enjoy working as a member of a team and collaborating effectively in a largely remote team.You have a proven track record managing international employment litigation, regulatory matters, and internal investigations. You have experience supporting employment-related aspects of M&A and organizational restructuring. You have excellent interpersonal, communication, and collaboration skills, with the ability to influence across all levels of the company. You can read the room and influence the best course of action for the company while at the same time maintaining and growing the partnership with your primary stakeholders. You are comfortable working independently and managing ambiguity in a high-growth, global tech environment. £140,000 - £175,000 a year
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels The Role We're seeking a Head of Compliance Operations with 5+ years of experience to lead compliance operations for Taptap Send group across all of its locations. The candidate will ideally be based within one of our hubs (London, Dubai, or Brussels) though exceptions will be made for candidates looking to work for us in locations where we are expanding to. The Head of Compliance Operations Taptap Send Group's compliance structure, reporting to the Group Head of Financial Crime. The Head of Compliance Operations will be primarily responsible for all aspects of 1st line compliance and provide support to certain 2nd line compliance operations. You will: Build and maintain a scalable team of qualified compliance analysts leveraging internal and external resources Work closely with our product team in developing and implementing improvement to our KYC, AML transaction monitoring and screening processes Be responsible for the execution and SLA relating to all Level 2 AML compliance tasks including quality control Ensure internal SARs / escalations are submitted on time and to the requisite standard for the local MLROs to report Own execution of group policies and development of corresponding procedures relating to compliance operations Ensure appropriate due diligence is carried out on all partners Implement remediations as determined by 2nd line compliance reviews and 3rd line audits Support in the rollout of new products and services by developing new procedures Duties relating to regulatory engagement depending on your location and business need You have: Solid ops experience and know how to build and manage teams An in-depth understanding of AML/CFT legislation and experience putting requirements into action 5+ years of experience in a regulated financial institution in a compliance or compliance-related role, with strong preference for someone with a background in payments and/or international remittances Experience using technology to solve compliance issues (transaction monitoring, sanction screening, etc) Presence to oversee a large team of mostly remote employees The willingness to solve problems and build systems, sometimes from scratch Good communication skills and the ability to express opinions and concerns clearly ACAMS, ICA or a similar qualification Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Jul 22, 2025
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels The Role We're seeking a Head of Compliance Operations with 5+ years of experience to lead compliance operations for Taptap Send group across all of its locations. The candidate will ideally be based within one of our hubs (London, Dubai, or Brussels) though exceptions will be made for candidates looking to work for us in locations where we are expanding to. The Head of Compliance Operations Taptap Send Group's compliance structure, reporting to the Group Head of Financial Crime. The Head of Compliance Operations will be primarily responsible for all aspects of 1st line compliance and provide support to certain 2nd line compliance operations. You will: Build and maintain a scalable team of qualified compliance analysts leveraging internal and external resources Work closely with our product team in developing and implementing improvement to our KYC, AML transaction monitoring and screening processes Be responsible for the execution and SLA relating to all Level 2 AML compliance tasks including quality control Ensure internal SARs / escalations are submitted on time and to the requisite standard for the local MLROs to report Own execution of group policies and development of corresponding procedures relating to compliance operations Ensure appropriate due diligence is carried out on all partners Implement remediations as determined by 2nd line compliance reviews and 3rd line audits Support in the rollout of new products and services by developing new procedures Duties relating to regulatory engagement depending on your location and business need You have: Solid ops experience and know how to build and manage teams An in-depth understanding of AML/CFT legislation and experience putting requirements into action 5+ years of experience in a regulated financial institution in a compliance or compliance-related role, with strong preference for someone with a background in payments and/or international remittances Experience using technology to solve compliance issues (transaction monitoring, sanction screening, etc) Presence to oversee a large team of mostly remote employees The willingness to solve problems and build systems, sometimes from scratch Good communication skills and the ability to express opinions and concerns clearly ACAMS, ICA or a similar qualification Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Are you motivated by building strategic partnerships with key agencies? Do you thrive on driving scalable business growth and becoming a trusted advisor in the dynamic digital marketing space? At Smartly, we value a culture where every voice is heard, every perspective is considered, and individuals can make a significant impact. We are committed to building diverse teams and an environment where everyone can thrive. As an Agency Partner at Smartly, you will lead our most strategic agency partnerships across EMEA, with a focus on the UK market. You'll work with executive teams, operations, social teams, and activation specialists, helping to position Smartly as a preferred partner . This role involves strategic collaboration, consultative selling, and cross-functional leadership. Success will be measured by agency growth, new revenue, and increased adoption of Smartly solutions by new clients. As an Agency Partner at Smartly, you will Develop Growth Strategies: Create and execute a comprehensive agency growth strategy to increase spend and platform usage. Identify Opportunities: Proactively identify, present, and close new client opportunities, expanding our reach. Manage Commercials: Negotiate and manage commercial agreements that support mutual growth. Build Relationships: Establish and maintain strong relationships with key agency stakeholders, including leadership and social teams. Foster Advocacy: Develop and deliver programs that build understanding and support for Smartly solutions within agencies. Serve as Primary Contact: Act as the main point of contact for agency leadership, fostering long-term collaborative partnerships. Drive Pipeline: Engage regularly with agencies (e.g., 5x weekly meetings) to identify new client opportunities. Present Solutions: Articulate Smartly's full suite of solutions, including media, intelligence, and creative offerings. Collaborate with Partners: Maintain positive and productive relationships with our platform partners. Drive Revenue Growth: Achieve revenue growth through strategic agency partnerships, measured by increased sales, market share, and spend share. Achieve Targets: Consistently meet or exceed sales targets, building a strong pipeline that leads to successful deal closures. Strengthen Partnerships: Provide clear examples of partnership success, such as co-developing custom solutions or inspiring agency advocacy. We're looking for a leader who brings Relevant Experience: At least 5 years of experience in marketing, advertising, consulting, or media sales, with a track record in customer acquisition and growth. Agency Account Experience: Proven success managing agency-led performance marketing accounts and delivering measurable business outcomes. Strong Presentation Skills: Excellent communication and presentation skills, with the ability to distill insights, incorporate feedback, and adapt strategies effectively. Business Acumen: Strong business and financial understanding, including a nuanced understanding of the agency landscape, competitive dynamics, and growth drivers. Collaborative Mindset: A collaborative approach and a history of influencing cross-functional teams to align on strategic initiatives. Tech Familiarity: Familiarity with digital advertising technologies, platforms, and performance measurement methodologies. Strategic Vision: The ability to articulate how you've driven growth through agencies and your vision for Smartly's role in this area. Hybrid Work spirit: The ability to work from our London Smartly office 3 days a week, as part of our hybrid structure. What we offer you At Smartly, we offer a place where you can advance your career. Here, you'll find: An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged. Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth. Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities. Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually. Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook ! Apply Now and Build Your Future with Smartly! About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you authorized to work in the country for which you are applying? Select Will you need a visa sponsorship/work permit to be authorized to work in the country you are applying to now or in the future? Select We are looking for a hybrid worker based in this role. Are you comfortable going into our London office three times per week? Select Demographic Survey for Smartly We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name and job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.
Jul 19, 2025
Full time
Are you motivated by building strategic partnerships with key agencies? Do you thrive on driving scalable business growth and becoming a trusted advisor in the dynamic digital marketing space? At Smartly, we value a culture where every voice is heard, every perspective is considered, and individuals can make a significant impact. We are committed to building diverse teams and an environment where everyone can thrive. As an Agency Partner at Smartly, you will lead our most strategic agency partnerships across EMEA, with a focus on the UK market. You'll work with executive teams, operations, social teams, and activation specialists, helping to position Smartly as a preferred partner . This role involves strategic collaboration, consultative selling, and cross-functional leadership. Success will be measured by agency growth, new revenue, and increased adoption of Smartly solutions by new clients. As an Agency Partner at Smartly, you will Develop Growth Strategies: Create and execute a comprehensive agency growth strategy to increase spend and platform usage. Identify Opportunities: Proactively identify, present, and close new client opportunities, expanding our reach. Manage Commercials: Negotiate and manage commercial agreements that support mutual growth. Build Relationships: Establish and maintain strong relationships with key agency stakeholders, including leadership and social teams. Foster Advocacy: Develop and deliver programs that build understanding and support for Smartly solutions within agencies. Serve as Primary Contact: Act as the main point of contact for agency leadership, fostering long-term collaborative partnerships. Drive Pipeline: Engage regularly with agencies (e.g., 5x weekly meetings) to identify new client opportunities. Present Solutions: Articulate Smartly's full suite of solutions, including media, intelligence, and creative offerings. Collaborate with Partners: Maintain positive and productive relationships with our platform partners. Drive Revenue Growth: Achieve revenue growth through strategic agency partnerships, measured by increased sales, market share, and spend share. Achieve Targets: Consistently meet or exceed sales targets, building a strong pipeline that leads to successful deal closures. Strengthen Partnerships: Provide clear examples of partnership success, such as co-developing custom solutions or inspiring agency advocacy. We're looking for a leader who brings Relevant Experience: At least 5 years of experience in marketing, advertising, consulting, or media sales, with a track record in customer acquisition and growth. Agency Account Experience: Proven success managing agency-led performance marketing accounts and delivering measurable business outcomes. Strong Presentation Skills: Excellent communication and presentation skills, with the ability to distill insights, incorporate feedback, and adapt strategies effectively. Business Acumen: Strong business and financial understanding, including a nuanced understanding of the agency landscape, competitive dynamics, and growth drivers. Collaborative Mindset: A collaborative approach and a history of influencing cross-functional teams to align on strategic initiatives. Tech Familiarity: Familiarity with digital advertising technologies, platforms, and performance measurement methodologies. Strategic Vision: The ability to articulate how you've driven growth through agencies and your vision for Smartly's role in this area. Hybrid Work spirit: The ability to work from our London Smartly office 3 days a week, as part of our hybrid structure. What we offer you At Smartly, we offer a place where you can advance your career. Here, you'll find: An Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged. Global Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth. Focus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave. Comprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities. Flexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually. Smartly is committed to being a great place for growth-minded individuals to thrive. Explore more in our Culture Handbook ! Apply Now and Build Your Future with Smartly! About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf LinkedIn Profile Website Are you authorized to work in the country for which you are applying? Select Will you need a visa sponsorship/work permit to be authorized to work in the country you are applying to now or in the future? Select We are looking for a hybrid worker based in this role. Are you comfortable going into our London office three times per week? Select Demographic Survey for Smartly We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name and job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.