Recruitment Partner - Technology & Product Department: People & Talent Employment Type: Fixed Term Contract Location: Cardiff, UK Reporting To: Head of Recruitment Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. We're looking for a Recruitment Partner who's passionate about tech and product hiring to play a key role in shaping the future of our teams. This is more than just filling roles; it's an opportunity to work directly with senior leaders, influence strategic hiring decisions, and help build the tech capability that will drive our next chapter. If you're excited by growth, transformation, and the chance to make a real impact, we'd love to hear from you! This role is a fixed term contract for an initial period of 12-18 months. What that means day to day In this key role, you'll work closely with our senior leadership team across Tech and Product to deeply understand our hiring needs and design strategies that attract top-tier talent. You'll own the full recruitment lifecycle; from crafting compelling job adverts to sourcing, interviewing, and securing top talent that thrive in a high-growth, purpose-driven environment. You'll also play a vital role in shaping our talent strategy, building pipelines for critical roles, and ensuring we hire with speed, quality, and consistency. Your insights will help drive workforce planning, market intelligence, and continuous improvement across the hiring process. You'll also be responsible for: Partner with senior leaders and HR to design and deliver effective, scalable hiring strategies. Build and maintain proactive talent pipelines aligned with current and future hiring needs. Lead end-to-end recruitment processes across technical and product roles. Drive workforce planning initiatives, including headcount forecasting and attrition risk analysis. Promote the Alcumus employer brand and identify new channels to attract diverse talent. Deliver hiring manager training and support. Track, analyse, and report on recruitment metrics to influence strategic decisions. What you'll need to be successful Proven experience recruiting in tech and product. A strategic mindset with the ability to influence and advise senior stakeholders. Strong headhunting and sourcing skills and a passion for delivering exceptional candidate experiences. A data-informed approach to problem-solving and decision-making. Experience in a private equity backed organisation would be highly advantageous. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Aug 15, 2025
Full time
Recruitment Partner - Technology & Product Department: People & Talent Employment Type: Fixed Term Contract Location: Cardiff, UK Reporting To: Head of Recruitment Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. We're looking for a Recruitment Partner who's passionate about tech and product hiring to play a key role in shaping the future of our teams. This is more than just filling roles; it's an opportunity to work directly with senior leaders, influence strategic hiring decisions, and help build the tech capability that will drive our next chapter. If you're excited by growth, transformation, and the chance to make a real impact, we'd love to hear from you! This role is a fixed term contract for an initial period of 12-18 months. What that means day to day In this key role, you'll work closely with our senior leadership team across Tech and Product to deeply understand our hiring needs and design strategies that attract top-tier talent. You'll own the full recruitment lifecycle; from crafting compelling job adverts to sourcing, interviewing, and securing top talent that thrive in a high-growth, purpose-driven environment. You'll also play a vital role in shaping our talent strategy, building pipelines for critical roles, and ensuring we hire with speed, quality, and consistency. Your insights will help drive workforce planning, market intelligence, and continuous improvement across the hiring process. You'll also be responsible for: Partner with senior leaders and HR to design and deliver effective, scalable hiring strategies. Build and maintain proactive talent pipelines aligned with current and future hiring needs. Lead end-to-end recruitment processes across technical and product roles. Drive workforce planning initiatives, including headcount forecasting and attrition risk analysis. Promote the Alcumus employer brand and identify new channels to attract diverse talent. Deliver hiring manager training and support. Track, analyse, and report on recruitment metrics to influence strategic decisions. What you'll need to be successful Proven experience recruiting in tech and product. A strategic mindset with the ability to influence and advise senior stakeholders. Strong headhunting and sourcing skills and a passion for delivering exceptional candidate experiences. A data-informed approach to problem-solving and decision-making. Experience in a private equity backed organisation would be highly advantageous. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Customer Support Representative Department: Customer Experience Employment Type: Permanent Location: Morden, UK Reporting To: Customer Support Team Leader Description As a Customer Support Representative, you are responsible for handling inbound and outbound customer communications via phone, email, and live chat. You will assist customers by providing product and service information, as well as resolve product and service issues in an efficient, professional, and positive manner. What that means day to day Provide Outstanding Support : Offer friendly, professional, and unparalleled support to our customers via chat, email, and phone (both inbound and outbound). You'll be the go-to person for resolving issues and providing helpful guidance. Hit and Exceed Targets : Focus on exceeding customer satisfaction goals, response times, and resolution metrics, ensuring every interaction leaves a positive impression. Be a Problem Solver : Report emerging issues and collaborate with the team to resolve them with a positive, solution-focused mindset. Drive Product Adoption : Help customers get the most out of our products by sharing best practices, troubleshooting tips, and optimisation strategies to boost their success. Collaborate Across Teams : Work closely with other internal teams to resolve customer concerns and provide a seamless experience. Stay Organised : Manage customer interactions in our Salesforce system (training provided) to ensure every detail is documented and nothing is missed. What you'll need to be successful Experience in a service job, preferably customer support in a call center environment or customer relations role is desirable. Strong written and verbal communication skills, with the ability to express a pleasant and positive manner via chat/email. A professional approach to work and integrity with regards to work ethic. Experience with MS Office systems - Word, Outlook, Teams, Excel etc. Experience with Salesforce (or similar CRM) is advantageous. Personal Attributes: Passionate about finding solutions and persevering until a resolution is found. Strong focus on customer service excellence and achieving positive outcomes. A team player with the ability to adapt to changes in workload, systems, and processes. Customer-oriented : Take ownership of the customer's experience and be able to solve inquiries effectively and efficiently. Self-motivated , team-oriented, and focused on exceeding customer expectations . What you'll get in return We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Aug 15, 2025
Full time
Customer Support Representative Department: Customer Experience Employment Type: Permanent Location: Morden, UK Reporting To: Customer Support Team Leader Description As a Customer Support Representative, you are responsible for handling inbound and outbound customer communications via phone, email, and live chat. You will assist customers by providing product and service information, as well as resolve product and service issues in an efficient, professional, and positive manner. What that means day to day Provide Outstanding Support : Offer friendly, professional, and unparalleled support to our customers via chat, email, and phone (both inbound and outbound). You'll be the go-to person for resolving issues and providing helpful guidance. Hit and Exceed Targets : Focus on exceeding customer satisfaction goals, response times, and resolution metrics, ensuring every interaction leaves a positive impression. Be a Problem Solver : Report emerging issues and collaborate with the team to resolve them with a positive, solution-focused mindset. Drive Product Adoption : Help customers get the most out of our products by sharing best practices, troubleshooting tips, and optimisation strategies to boost their success. Collaborate Across Teams : Work closely with other internal teams to resolve customer concerns and provide a seamless experience. Stay Organised : Manage customer interactions in our Salesforce system (training provided) to ensure every detail is documented and nothing is missed. What you'll need to be successful Experience in a service job, preferably customer support in a call center environment or customer relations role is desirable. Strong written and verbal communication skills, with the ability to express a pleasant and positive manner via chat/email. A professional approach to work and integrity with regards to work ethic. Experience with MS Office systems - Word, Outlook, Teams, Excel etc. Experience with Salesforce (or similar CRM) is advantageous. Personal Attributes: Passionate about finding solutions and persevering until a resolution is found. Strong focus on customer service excellence and achieving positive outcomes. A team player with the ability to adapt to changes in workload, systems, and processes. Customer-oriented : Take ownership of the customer's experience and be able to solve inquiries effectively and efficiently. Self-motivated , team-oriented, and focused on exceeding customer expectations . What you'll get in return We have a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. We are proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Recruitment Partner - Technology & Product Department: People & Talent Employment Type: Fixed Term Contract Location: London, UK Reporting To: Head of Recruitment Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. We're looking for a Recruitment Partner who's passionate about tech and product hiring to play a key role in shaping the future of our teams. This is more than just filling roles; it's an opportunity to work directly with senior leaders, influence strategic hiring decisions, and help build the tech capability that will drive our next chapter. If you're excited by growth, transformation, and the chance to make a real impact, we'd love to hear from you! This role is a fixed term contract for an initial period of 12-18 months. What that means day to day In this key role, you'll work closely with our senior leadership team across Tech and Product to deeply understand our hiring needs and design strategies that attract top-tier talent. You'll own the full recruitment lifecycle; from crafting compelling job adverts to sourcing, interviewing, and securing top talent that thrive in a high-growth, purpose-driven environment. You'll also play a vital role in shaping our talent strategy, building pipelines for critical roles, and ensuring we hire with speed, quality, and consistency. Your insights will help drive workforce planning, market intelligence, and continuous improvement across the hiring process. You'll also be responsible for: Partner with senior leaders and HR to design and deliver effective, scalable hiring strategies. Build and maintain proactive talent pipelines aligned with current and future hiring needs. Lead end-to-end recruitment processes across technical and product roles. Drive workforce planning initiatives, including headcount forecasting and attrition risk analysis. Promote the Alcumus employer brand and identify new channels to attract diverse talent. Deliver hiring manager training and support. Track, analyse, and report on recruitment metrics to influence strategic decisions. What you'll need to be successful Proven experience recruiting in tech and product. A strategic mindset with the ability to influence and advise senior stakeholders. Strong headhunting and sourcing skills and a passion for delivering exceptional candidate experiences. A data-informed approach to problem-solving and decision-making. Experience in a private equity backed organisation would be highly advantageous. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Aug 14, 2025
Full time
Recruitment Partner - Technology & Product Department: People & Talent Employment Type: Fixed Term Contract Location: London, UK Reporting To: Head of Recruitment Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. We're looking for a Recruitment Partner who's passionate about tech and product hiring to play a key role in shaping the future of our teams. This is more than just filling roles; it's an opportunity to work directly with senior leaders, influence strategic hiring decisions, and help build the tech capability that will drive our next chapter. If you're excited by growth, transformation, and the chance to make a real impact, we'd love to hear from you! This role is a fixed term contract for an initial period of 12-18 months. What that means day to day In this key role, you'll work closely with our senior leadership team across Tech and Product to deeply understand our hiring needs and design strategies that attract top-tier talent. You'll own the full recruitment lifecycle; from crafting compelling job adverts to sourcing, interviewing, and securing top talent that thrive in a high-growth, purpose-driven environment. You'll also play a vital role in shaping our talent strategy, building pipelines for critical roles, and ensuring we hire with speed, quality, and consistency. Your insights will help drive workforce planning, market intelligence, and continuous improvement across the hiring process. You'll also be responsible for: Partner with senior leaders and HR to design and deliver effective, scalable hiring strategies. Build and maintain proactive talent pipelines aligned with current and future hiring needs. Lead end-to-end recruitment processes across technical and product roles. Drive workforce planning initiatives, including headcount forecasting and attrition risk analysis. Promote the Alcumus employer brand and identify new channels to attract diverse talent. Deliver hiring manager training and support. Track, analyse, and report on recruitment metrics to influence strategic decisions. What you'll need to be successful Proven experience recruiting in tech and product. A strategic mindset with the ability to influence and advise senior stakeholders. Strong headhunting and sourcing skills and a passion for delivering exceptional candidate experiences. A data-informed approach to problem-solving and decision-making. Experience in a private equity backed organisation would be highly advantageous. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Sr. Director/VP, Data & AI Strategy Department: Technology & Product Employment Type: Permanent Location: London, UK Description We are seeking a dynamic and visionary leader to join our team as Sr. Director / VP of Data Strategy and ML/AI . This role is responsible for shaping and driving our enterprise-wide data strategy-leveraging data as a strategic asset to deliver actionable insights, enable innovation through ML/AI, and support scalable, secure, and trustworthy data practices. This high-impact leadership role requires cross-functional collaboration across Product, Engineering, Operations, Finance, and Compliance. You will be the steward of our data ecosystem, championing a culture of data excellence, insight-led decision making, measurable business outcomes, and embedded ML/AI capabilities. What that means day to day Architecture & Platform Leadership: - Architect a unified and scalable enterprise data platform supporting structured and unstructured data. - Build a modern Data Lakehouse/Warehouse as a single source of truth. - Implement reporting and dashboarding solutions that empower internal teams and customers. - Ensure platform reliability, observability, and security. - Promote reusable, curated datasets and self-service analytics across teams. - Collaborate with BI, Engineering, and business stakeholders to enhance analytics delivery. - Leverage cloud platforms and modern pipeline tooling (e.g., Snowflake, Databricks, Azure, AWS). ML/AI Strategy & Execution: - Lead the design and deployment of scalable ML/AI capabilities on top of the data infrastructure to enhance our applications and business processes. - Deliver high-impact initiatives such as predictive modeling, advanced analytics, and intelligent automation. - Collaborate with Product and Engineering to embed ML/AI into core application features and workflows. - Establish success metrics and a governance model for AI deployments. Data Strategy & Governance: - Define and execute a modern, enterprise-wide data strategy aligned with business objectives. - Foster a culture of trusted data stewardship, literacy, and transparency. - Establish data governance practices including change control, provenance tracking, and auditability. - Build and evolve a robust data integration, reporting, and analytics platform using a Data Lakehouse, Warehouse, or Data Mart architecture. Cross-Functional Collaboration: - Align data initiatives with Product, Engineering, and Operations roadmaps. - Act as a unifying force across departments to eliminate silos and improve insight delivery. - Lead enterprise reporting initiatives, benchmarking, and data-driven transformation. - Ensure measurable outcomes from all data and analytics programs. What you'll need to be successful Required Qualifications: - Degree educated in Computer Science, Data Science, Engineering, or related field; Master's/PhD preferred. - 10+ years in data strategy, analytics, or ML/AI leadership roles. - Proven experience with platforms like Snowflake, Databricks, Microsoft Fabric, etc. - Deep expertise in data architecture, pipeline orchestration, and real-time analytics. - Ability to influence executive stakeholders and communicate complex ideas clearly. - Strong leadership and organizational change skills. Preferred Qualifications: - Experience in high-growth or private equity-backed environments. - Familiarity with SaaS, compliance, or workforce management platforms. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Aug 07, 2025
Full time
Sr. Director/VP, Data & AI Strategy Department: Technology & Product Employment Type: Permanent Location: London, UK Description We are seeking a dynamic and visionary leader to join our team as Sr. Director / VP of Data Strategy and ML/AI . This role is responsible for shaping and driving our enterprise-wide data strategy-leveraging data as a strategic asset to deliver actionable insights, enable innovation through ML/AI, and support scalable, secure, and trustworthy data practices. This high-impact leadership role requires cross-functional collaboration across Product, Engineering, Operations, Finance, and Compliance. You will be the steward of our data ecosystem, championing a culture of data excellence, insight-led decision making, measurable business outcomes, and embedded ML/AI capabilities. What that means day to day Architecture & Platform Leadership: - Architect a unified and scalable enterprise data platform supporting structured and unstructured data. - Build a modern Data Lakehouse/Warehouse as a single source of truth. - Implement reporting and dashboarding solutions that empower internal teams and customers. - Ensure platform reliability, observability, and security. - Promote reusable, curated datasets and self-service analytics across teams. - Collaborate with BI, Engineering, and business stakeholders to enhance analytics delivery. - Leverage cloud platforms and modern pipeline tooling (e.g., Snowflake, Databricks, Azure, AWS). ML/AI Strategy & Execution: - Lead the design and deployment of scalable ML/AI capabilities on top of the data infrastructure to enhance our applications and business processes. - Deliver high-impact initiatives such as predictive modeling, advanced analytics, and intelligent automation. - Collaborate with Product and Engineering to embed ML/AI into core application features and workflows. - Establish success metrics and a governance model for AI deployments. Data Strategy & Governance: - Define and execute a modern, enterprise-wide data strategy aligned with business objectives. - Foster a culture of trusted data stewardship, literacy, and transparency. - Establish data governance practices including change control, provenance tracking, and auditability. - Build and evolve a robust data integration, reporting, and analytics platform using a Data Lakehouse, Warehouse, or Data Mart architecture. Cross-Functional Collaboration: - Align data initiatives with Product, Engineering, and Operations roadmaps. - Act as a unifying force across departments to eliminate silos and improve insight delivery. - Lead enterprise reporting initiatives, benchmarking, and data-driven transformation. - Ensure measurable outcomes from all data and analytics programs. What you'll need to be successful Required Qualifications: - Degree educated in Computer Science, Data Science, Engineering, or related field; Master's/PhD preferred. - 10+ years in data strategy, analytics, or ML/AI leadership roles. - Proven experience with platforms like Snowflake, Databricks, Microsoft Fabric, etc. - Deep expertise in data architecture, pipeline orchestration, and real-time analytics. - Ability to influence executive stakeholders and communicate complex ideas clearly. - Strong leadership and organizational change skills. Preferred Qualifications: - Experience in high-growth or private equity-backed environments. - Familiarity with SaaS, compliance, or workforce management platforms. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits >Generous annual leave Future Planning > Pension scheme with employer contributions Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
There's a great career for you at Alcumus We're proud that our people are the strength of our business, and the key to us helping create better workplaces. At Alcumus, we're on a mission to create a safer, more sustainable world. We empower organisations of all sizes to anticipate, manage, and eliminate risks that threaten their people, operations, and the planet. Through our integrated approach to Health, Safety, and ESG, we help businesses thrive-across industries, locations, and networks. Our solutions drive operational resilience, deliver valuable insights, and support the success of over 45,000 customers worldwide. Join us in making a meaningful impact and be part of a company that's shaping a better future for all. Our Culture At Alcumus, our culture is at the heart of who we are. We're open, collaborative, and inclusive; regularly recognising and rewarding hard work to ensure our team feels valued and appreciated. We champion family-friendly policies and offer a flexible, hybrid set up to provide the best of both worlds for success and work-life balance. It's all about doing what matters, the right way - that's why people join and stay with us! We believe in a balanced life for happier, healthier teams. Wellbeing is a top priority, with mental health champions across the business, and a range of support for both personal and professional challenges. Our focus on wellbeing means you can always talk openly and confidently about any issues you're facing. We offer support through our UK Medicash scheme (offering 24/7 GP access, cashback for health, dental & optical treatments, as well as therapies), and an Employee Assistance Programme. In North America, we provide LifeWorks and Manulife Vitality for similar support. Our Values Our values-Know Your Stuff, Be Brave, Be a Team Player, and Enjoy the Journey-guide everything we do. We bring these values to life through recruitment, onboarding, and recognition, including peer-to-peer awards throughout the year. Listening to our employees and acting on their feedback is key to our approach. We conduct regular engagement surveys, hold all-employee town halls, and embrace transparency by sharing survey results with everyone, embodying the value of 'Be Brave.' We highlight our successes and reflect on areas for improvement, committing to actions that help make our workplace even better. Giving Back Social responsibility is a key aspect of our culture, where we all share a desire to give something back and make a positive difference. Over the years we have supported a variety of charities and local communities via our annual giving day, fundraising events and tree planting initiatives. Diversity & Inclusion We take pride in our diverse workforce, with employees ranging from 18-year-olds starting their careers through our Apprenticeship program to experienced colleagues over 70, all bringing valuable perspectives to benefit our customers. Our senior leadership team is 50% women, with women in management roles across various departments. We are dedicated to fostering a diverse and inclusive environment where everyone feels safe and empowered to be themselves. Best Places to Work 2024 Don't just take our word for it- our employees talked first-hand to the Sunday Times about: Feeling empowered to do their best work Being part of a well-run organisation Having a high degree of confidence in our management team Knowing that their wellbeing is a top priority You can read more about our accreditation here Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.
Aug 05, 2025
Full time
There's a great career for you at Alcumus We're proud that our people are the strength of our business, and the key to us helping create better workplaces. At Alcumus, we're on a mission to create a safer, more sustainable world. We empower organisations of all sizes to anticipate, manage, and eliminate risks that threaten their people, operations, and the planet. Through our integrated approach to Health, Safety, and ESG, we help businesses thrive-across industries, locations, and networks. Our solutions drive operational resilience, deliver valuable insights, and support the success of over 45,000 customers worldwide. Join us in making a meaningful impact and be part of a company that's shaping a better future for all. Our Culture At Alcumus, our culture is at the heart of who we are. We're open, collaborative, and inclusive; regularly recognising and rewarding hard work to ensure our team feels valued and appreciated. We champion family-friendly policies and offer a flexible, hybrid set up to provide the best of both worlds for success and work-life balance. It's all about doing what matters, the right way - that's why people join and stay with us! We believe in a balanced life for happier, healthier teams. Wellbeing is a top priority, with mental health champions across the business, and a range of support for both personal and professional challenges. Our focus on wellbeing means you can always talk openly and confidently about any issues you're facing. We offer support through our UK Medicash scheme (offering 24/7 GP access, cashback for health, dental & optical treatments, as well as therapies), and an Employee Assistance Programme. In North America, we provide LifeWorks and Manulife Vitality for similar support. Our Values Our values-Know Your Stuff, Be Brave, Be a Team Player, and Enjoy the Journey-guide everything we do. We bring these values to life through recruitment, onboarding, and recognition, including peer-to-peer awards throughout the year. Listening to our employees and acting on their feedback is key to our approach. We conduct regular engagement surveys, hold all-employee town halls, and embrace transparency by sharing survey results with everyone, embodying the value of 'Be Brave.' We highlight our successes and reflect on areas for improvement, committing to actions that help make our workplace even better. Giving Back Social responsibility is a key aspect of our culture, where we all share a desire to give something back and make a positive difference. Over the years we have supported a variety of charities and local communities via our annual giving day, fundraising events and tree planting initiatives. Diversity & Inclusion We take pride in our diverse workforce, with employees ranging from 18-year-olds starting their careers through our Apprenticeship program to experienced colleagues over 70, all bringing valuable perspectives to benefit our customers. Our senior leadership team is 50% women, with women in management roles across various departments. We are dedicated to fostering a diverse and inclusive environment where everyone feels safe and empowered to be themselves. Best Places to Work 2024 Don't just take our word for it- our employees talked first-hand to the Sunday Times about: Feeling empowered to do their best work Being part of a well-run organisation Having a high degree of confidence in our management team Knowing that their wellbeing is a top priority You can read more about our accreditation here Don't worry if you don't see any roles you want to apply for now. Register your interest to allow us to contact you when a suitable role meeting your criteria comes along.
Legal Counsel Department: Legal & Compliance Employment Type: Permanent Location: Cardiff, UK Reporting To: Director of Legal and Compliance Description Helping create a safer and more sustainable world. Alcumus helps organisations of all sizes anticipate, manage and avoid risks that endanger their people, their operations and our planet. We provide an integrated approach to managing Health, Safety and ESG across industries, locations, contractor and supplier networks. The Legal Counsel will provide reliable, accurate and commercially focused legal advice to the Alcumus Group of companies. The Group Solicitor will support the Director of Legal and Compliance to ensure that a first-class, solutions-orientated legal service is provided to support all business units. What that means day to day Advise the Group on legal matters, particularly on commercial contracts. Engage with the business units and group support functions to build credibility and trust, whilst supporting them in addressing legal implications and compliance issues. Negotiate and draft a wide range of commercial contracts and NDAs. Support with Company Secretarial matters including managing the group structure, statutory filing, and investor and board support. Support the Director of Legal and Compliance with ensuring GDPR / Privacy law compliance ad-hoc projects. Assist with managing the Group's IP, domains, and trademark registrations and address any related contentious issues as they arise. Support the Director of Legal and Compliance in resolving legal issues that occasionally confront the business. General legal research and legal administrative duties as required. What you'll need to be successful Essential Mitigate legal risk across the Group. Strong commercial acumen and the ability to challenge management on legal/commercial risk positions. Able to resolve legal issues using a pragmatic and commercially sound approach. Work with others in a collaborative and solution-focused manner to achieve positive outcomes, demonstrating effective communication skills. Ability to work to deadlines and adapt to changing conditions. Attention to detail and subject matter expert. Desirable Draft contracts that contain appropriate and proportional protections for the Group businesses. Consider the commercial implications of a decision, looking at the bigger picture. Ability to influence and build strong relationships across the Group. Prioritise workload and deal with high volumes of work. Strong working knowledge of commercial law issues and the ability to apply these using a pragmatic and common-sense approach. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Future Planning Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Feb 15, 2025
Full time
Legal Counsel Department: Legal & Compliance Employment Type: Permanent Location: Cardiff, UK Reporting To: Director of Legal and Compliance Description Helping create a safer and more sustainable world. Alcumus helps organisations of all sizes anticipate, manage and avoid risks that endanger their people, their operations and our planet. We provide an integrated approach to managing Health, Safety and ESG across industries, locations, contractor and supplier networks. The Legal Counsel will provide reliable, accurate and commercially focused legal advice to the Alcumus Group of companies. The Group Solicitor will support the Director of Legal and Compliance to ensure that a first-class, solutions-orientated legal service is provided to support all business units. What that means day to day Advise the Group on legal matters, particularly on commercial contracts. Engage with the business units and group support functions to build credibility and trust, whilst supporting them in addressing legal implications and compliance issues. Negotiate and draft a wide range of commercial contracts and NDAs. Support with Company Secretarial matters including managing the group structure, statutory filing, and investor and board support. Support the Director of Legal and Compliance with ensuring GDPR / Privacy law compliance ad-hoc projects. Assist with managing the Group's IP, domains, and trademark registrations and address any related contentious issues as they arise. Support the Director of Legal and Compliance in resolving legal issues that occasionally confront the business. General legal research and legal administrative duties as required. What you'll need to be successful Essential Mitigate legal risk across the Group. Strong commercial acumen and the ability to challenge management on legal/commercial risk positions. Able to resolve legal issues using a pragmatic and commercially sound approach. Work with others in a collaborative and solution-focused manner to achieve positive outcomes, demonstrating effective communication skills. Ability to work to deadlines and adapt to changing conditions. Attention to detail and subject matter expert. Desirable Draft contracts that contain appropriate and proportional protections for the Group businesses. Consider the commercial implications of a decision, looking at the bigger picture. Ability to influence and build strong relationships across the Group. Prioritise workload and deal with high volumes of work. Strong working knowledge of commercial law issues and the ability to apply these using a pragmatic and common-sense approach. What you'll get in return Alcumus has a hybrid workplace policy, where you will work from the office 3 days per week. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work and below are some of the perks and benefits we offer: Personal Health & Wellbeing / Benefits Enhanced Parental Leave Generous annual leave Healthcare Plan Annual Giving Day - an extra day to give back to yourself or your community Cycle-to-work Scheme Future Planning Pension scheme with employer contributions Life Assurance - 3X base salary Rewards Program - access to discounts and cashback LinkedIn Learning License for upskilling & development Interested but don't feel you meet all the requirements? Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we do consider where an individual might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us! Bring Your Whole Self to Work. Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, colour, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves. What you can expect if you apply: A response to your application within 15 working days An interview process consisting of: An initial discovery call with the recruiter A first stage interview via Microsoft Teams Additional interview (likely face to face) with the stakeholders you'll be working with closely in the role We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.