Brentford Football Club
Job Title: Casual Assistant Gymnastics Coach (West London)Department: Sports Participation and SchoolsReports to: Community Development Manager - Gymnastics and DanceSalary: £12.88 - £15.45 p/hBrentford FC Community Sports TrustWith community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the 'Football League Community Club of the Year' award four times and now employs more than 100 members of staff.Inclusion StatementBrentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.Safeguarding StatementBrentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.General Trust AccountabilitiesTo ensure compliance with all relevant policies, including health and safety and safeguarding policiesTo ensure compliance with all relevant legal, regulatory, ethical and social requirementsTo ensure compliance with the Trust's Code of Conduct.To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports TrustTo keep confidential any information gained regarding the Trust and its personnelTo maintain a flexible approach to work at all timesMain Purpose of JobTo assist Pre-school Gymnastics, General Gymnastics and Display Group sessions to children and young people. The post holder needs to be flexible and may work irregular hours (e.g. Weekends) given the nature of the role.To assist the delivery of our gymnastics programme across Ealing, Hounslow & Richmond.ResponsibilitiesTo assist the delivery of gymnastics sessions, with the flexibility to ensure all participants are offered coaching at a level appropriate to their ability and support needs.Develop relationships with participants, teaching staff, support workers/carers, parents and other key partners/stakeholders to ensure effective session delivery.To access all Quality Assurance staff training offered by the Trust during the term of employment.To ensure all equipment is available and well maintained and stored properly.Provide feedback to coaches, and parents where appropriate.Ensure they are aware of any medical issues concerning the participants.Actively promote relevant trust offersAct as a point of contact in emergency situations, providing assistance and guiding individuals to safety.Coordinate with relevant authorities and emergency services as necessary.Stay informed about safeguarding policies, procedures, and best practices.Participate in training sessions related to safeguarding and emergency response.Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.Maintain accurate records of incidents, concerns, and actions taken.Key Internal RelationshipsGymnastics Lead and coaching team.Senior Dance CoachSchools Area LeadThe Selection Criteria EssentialExperience in Gymnastics settingDesire to undertake coaching badgesSafeguarding certificateEmergency Aid certificateCurrent DBSAbility to work under own initiative and as part of a team.Excellent communication and interpersonal skills, to establish and maintain good working relationships.Experience in planning and delivering gymnastics sessions, in extra-curricular environments.Experience in understanding physical education, sport, and long-term athlete developmentAbility to travel to variety of workplaces within West London utilising own transport.DesirableGymnastics Helper qualification.Gymnastics Level 1 qualification or working towardsDance experienceComputer Literate (Microsoft Office) / IT skillsMinimum 12 months' experience in participation or delivering coaching sessions preferably within a club environmentOther NGB sports qualificationsDesire to learn how to deliver PE lessons or coach other sports.Own means of transport.Flexible to work outside normal office hours E.G Afterschool Clubs, Evenings & Weekends.Personal QualitiesHardworking and committed individual.Dedicated to continuous personal and professional development.Ability to work as independently and as part of a team.Passionate about developing young peoplePlease note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at
Job Title: Casual Assistant Gymnastics Coach (West London)Department: Sports Participation and SchoolsReports to: Community Development Manager - Gymnastics and DanceSalary: £12.88 - £15.45 p/hBrentford FC Community Sports TrustWith community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the 'Football League Community Club of the Year' award four times and now employs more than 100 members of staff.Inclusion StatementBrentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.Safeguarding StatementBrentford FCCST is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions.Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.General Trust AccountabilitiesTo ensure compliance with all relevant policies, including health and safety and safeguarding policiesTo ensure compliance with all relevant legal, regulatory, ethical and social requirementsTo ensure compliance with the Trust's Code of Conduct.To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC Community Sports TrustTo keep confidential any information gained regarding the Trust and its personnelTo maintain a flexible approach to work at all timesMain Purpose of JobTo assist Pre-school Gymnastics, General Gymnastics and Display Group sessions to children and young people. The post holder needs to be flexible and may work irregular hours (e.g. Weekends) given the nature of the role.To assist the delivery of our gymnastics programme across Ealing, Hounslow & Richmond.ResponsibilitiesTo assist the delivery of gymnastics sessions, with the flexibility to ensure all participants are offered coaching at a level appropriate to their ability and support needs.Develop relationships with participants, teaching staff, support workers/carers, parents and other key partners/stakeholders to ensure effective session delivery.To access all Quality Assurance staff training offered by the Trust during the term of employment.To ensure all equipment is available and well maintained and stored properly.Provide feedback to coaches, and parents where appropriate.Ensure they are aware of any medical issues concerning the participants.Actively promote relevant trust offersAct as a point of contact in emergency situations, providing assistance and guiding individuals to safety.Coordinate with relevant authorities and emergency services as necessary.Stay informed about safeguarding policies, procedures, and best practices.Participate in training sessions related to safeguarding and emergency response.Report any safeguarding concerns promptly to the appropriate authorities or designated personnel.Maintain accurate records of incidents, concerns, and actions taken.Key Internal RelationshipsGymnastics Lead and coaching team.Senior Dance CoachSchools Area LeadThe Selection Criteria EssentialExperience in Gymnastics settingDesire to undertake coaching badgesSafeguarding certificateEmergency Aid certificateCurrent DBSAbility to work under own initiative and as part of a team.Excellent communication and interpersonal skills, to establish and maintain good working relationships.Experience in planning and delivering gymnastics sessions, in extra-curricular environments.Experience in understanding physical education, sport, and long-term athlete developmentAbility to travel to variety of workplaces within West London utilising own transport.DesirableGymnastics Helper qualification.Gymnastics Level 1 qualification or working towardsDance experienceComputer Literate (Microsoft Office) / IT skillsMinimum 12 months' experience in participation or delivering coaching sessions preferably within a club environmentOther NGB sports qualificationsDesire to learn how to deliver PE lessons or coach other sports.Own means of transport.Flexible to work outside normal office hours E.G Afterschool Clubs, Evenings & Weekends.Personal QualitiesHardworking and committed individual.Dedicated to continuous personal and professional development.Ability to work as independently and as part of a team.Passionate about developing young peoplePlease note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more about this at
Brentford Football Club
Brentford, Middlesex
Job Title: Pre-Academy Manager Reports to: Head of Academy Recruitment & Head of Academy Football Development Location: Training Ground- Jersey Road Department: Recruitment Sub-department: Academy The Club Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. Job Overview The Pre-Academy Manager plays a strategically important role in Brentford FC's long-term Academy vision. The role is central to creating an outstanding early development environment that reflects Brentford's values, playing philosophy, and progressive approach to player development. Working closely with the Recruitment and Coaching departments, the Pre-Academy Manager will help align talent identification, player development, and transition processes to ensure young players are given the best possible foundation within the Academy pathway. Key Responsibilities Lead the design and implementation of the pre academy programme from an operational and coaching perspective, working with recruitment staff to ensure processes support Talent ID and player development, overseeing the weekly, monthly, and yearly schedule Design and deliver an innovative, competitive weekly games programme that supports player development, enhances engagement for players and parents, and supports the recruitment of high potential players Lead the coordination and management of player intake and exit in collaboration with the local recruitment team Plan and deliver talent ID events, festivals, and fixtures to expose players to high level development environments Oversee weekly training and match schedules, ensuring alignment with Academy methodology and a child centred approach Organise coaching staff and create a weekly rota, ensuring adequate coverage of sessions and matches, clear roles and responsibilities, and delivery of the Academy coaching curriculum to the required standard Assist with coaching of pre academy age groups as required and lead by example Provide feedback to coaches as required to support their performance and development, ensuring coaching within the pre academy meets the required standard Lead player and parent inductions, providing clear education on the Academy pathway and expectations Design and implement Individual Development Plans (IDPs) within the pre academy in line with Academy IDP methodology, ensuring consistent monitoring and updates for all players Contribute to player assessment and decision making processes, supporting progression and retention decisions Provide feedback to players and parents as required regarding player progress Ensure all players receive appropriate playing opportunities aligned to their development needs Maintain a visible presence across all sessions, fixtures, and events, ensuring quality control and standards Manage and complete all administrative tasks within the pre academy, including maintaining an up to date player register and training/game time records on club systems as required by the Premier League Lead on all internal and external communication regarding the organisation of the pre academy programme Make decisions in the best interest of the club and player development, blending performance improvement with nurturing potential to support long term development Contribute to CPD programmes and drive continuous improvement across pre academy provision Attend all relevant CPD events and work with the Head of Academy Football Development & Assistant Head of Academy Football Development to develop self in line with the Academy coach competency framework and development action plan Work closely with the Head of Academy Recruitment, Head of Academy Football Development, and Assistant Head of Academy Football Development to ensure the pre academy programme is aligned to recruitment and football development strategy, completing all tasks as requested Work closely with the Lead Foundation Phase coach to ensure alignment between phases and a smooth transition for players progressing from the pre academy into the U9 age group Uphold safeguarding standards and duty of care responsibilities at all times, ensuring any concerns observed or raised are shared with the safeguarding team through appropriate channels Ensure the pre academy continually achieves the standards required under EPPP guidelines Carry out any other duties as directed by senior Academy staff Knowledge Experience Knowledge Experience within an elite academy environment, preferably Category 1-3 Strong understanding of early player development, long term athlete development, and early talent identification Proven background in Foundation Phase coaching and/or recruitment Understanding of academy structures, pathways, and EPPP requirements Knowledge of safeguarding, welfare, and child protection standards in football Minimum UEFA B Licence (or working towards) Minimum The Football Association Talent ID Level 2 (Level 3 desirable) FA Advanced Youth Award (U6-U11) desirable Emergency First Aid in Football (EFAiF) FA Safeguarding Specialist Skills Ability to design and deliver age appropriate training and games programmes, on a weekly, monthly, and yearly basis, aligned to development objectives High quality, age appropriate coaching delivery across both training and matchdays, aligned to Academy methodology Strong understanding of early stage talent identification and player profiling Competence in managing and tracking Individual Development Plans (IDPs), and supporting player development in line with them both on and off the pitch Effective planning and organisation of fixtures, festivals, and events Ability to integrate recruitment insights into player development decisions Understanding of how to provide age appropriate feedback to players People Skills Strong leadership skills, with the ability to coordinate and support pre academy recruitment and coaching staff Works collaboratively with recruitment, coaching, and MDT staff Confident communicator with parents, providing clarity and education on player pathways Builds a positive, engaging, and supportive environment for young players Demonstrates high energy, enthusiasm, and professionalism at all times Complete all tasks as requested by the Head of Academy Recruitment, Head of Academy Football Development and Assistant Head of Academy Football Development External Impact Acts as a key ambassador for the club within the grassroots and local football community Builds and maintains strong relationships with local clubs, coaches, and stakeholders Enhances the club's reputation through high quality events and player experiences Contributes to the club's visibility and competitiveness within the local talent market Ensures all external interactions reflect the club's values, safeguarding, and professional standards Decision Making Makes informed decisions on player entry, retention and progression in collaboration with Academy Recruitment and Coaching leads Prioritises staffing, session design and fixture opportunities to best support individual and collective development needs Exercises sound judgement in parent communication, safeguarding matters and operational planning, escalating where appropriate Makes decisions in the best interest of the club and long term player development, balancing performance improvement with nurturing potential Makes decisions that support the holistic development and wellbeing of players Makes decisions that support the Academy's strategy and purpose, in line with the club's pathway and recruitment plans Innovation Continuously reviews and evolves the pre academy programme to reflect best practice in early years player development, and to support the recruitment of high potential players Introduces creative approaches to games, events, and talent identification activity to enhance player experience and gain a competitive advantage over other Academies Contributes new ideas and insights that strengthen alignment between pre academy, recruitment, and Academy coaching provision General Club Accountabilities To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements To build and maintain good working relationships while maintaining a professional image To keep confidential any information gained regarding the Club and its personnel To always maintain a flexible approach to work Inclusion Statement Brentford FC is proud to be an organisation that values equity, diversity and inclusion. We strive to create a culture that celebrates difference and ensures fairness, safety, representation, and belonging . click apply for full job details
Job Title: Pre-Academy Manager Reports to: Head of Academy Recruitment & Head of Academy Football Development Location: Training Ground- Jersey Road Department: Recruitment Sub-department: Academy The Club Brentford FC is a bit different from other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. Job Overview The Pre-Academy Manager plays a strategically important role in Brentford FC's long-term Academy vision. The role is central to creating an outstanding early development environment that reflects Brentford's values, playing philosophy, and progressive approach to player development. Working closely with the Recruitment and Coaching departments, the Pre-Academy Manager will help align talent identification, player development, and transition processes to ensure young players are given the best possible foundation within the Academy pathway. Key Responsibilities Lead the design and implementation of the pre academy programme from an operational and coaching perspective, working with recruitment staff to ensure processes support Talent ID and player development, overseeing the weekly, monthly, and yearly schedule Design and deliver an innovative, competitive weekly games programme that supports player development, enhances engagement for players and parents, and supports the recruitment of high potential players Lead the coordination and management of player intake and exit in collaboration with the local recruitment team Plan and deliver talent ID events, festivals, and fixtures to expose players to high level development environments Oversee weekly training and match schedules, ensuring alignment with Academy methodology and a child centred approach Organise coaching staff and create a weekly rota, ensuring adequate coverage of sessions and matches, clear roles and responsibilities, and delivery of the Academy coaching curriculum to the required standard Assist with coaching of pre academy age groups as required and lead by example Provide feedback to coaches as required to support their performance and development, ensuring coaching within the pre academy meets the required standard Lead player and parent inductions, providing clear education on the Academy pathway and expectations Design and implement Individual Development Plans (IDPs) within the pre academy in line with Academy IDP methodology, ensuring consistent monitoring and updates for all players Contribute to player assessment and decision making processes, supporting progression and retention decisions Provide feedback to players and parents as required regarding player progress Ensure all players receive appropriate playing opportunities aligned to their development needs Maintain a visible presence across all sessions, fixtures, and events, ensuring quality control and standards Manage and complete all administrative tasks within the pre academy, including maintaining an up to date player register and training/game time records on club systems as required by the Premier League Lead on all internal and external communication regarding the organisation of the pre academy programme Make decisions in the best interest of the club and player development, blending performance improvement with nurturing potential to support long term development Contribute to CPD programmes and drive continuous improvement across pre academy provision Attend all relevant CPD events and work with the Head of Academy Football Development & Assistant Head of Academy Football Development to develop self in line with the Academy coach competency framework and development action plan Work closely with the Head of Academy Recruitment, Head of Academy Football Development, and Assistant Head of Academy Football Development to ensure the pre academy programme is aligned to recruitment and football development strategy, completing all tasks as requested Work closely with the Lead Foundation Phase coach to ensure alignment between phases and a smooth transition for players progressing from the pre academy into the U9 age group Uphold safeguarding standards and duty of care responsibilities at all times, ensuring any concerns observed or raised are shared with the safeguarding team through appropriate channels Ensure the pre academy continually achieves the standards required under EPPP guidelines Carry out any other duties as directed by senior Academy staff Knowledge Experience Knowledge Experience within an elite academy environment, preferably Category 1-3 Strong understanding of early player development, long term athlete development, and early talent identification Proven background in Foundation Phase coaching and/or recruitment Understanding of academy structures, pathways, and EPPP requirements Knowledge of safeguarding, welfare, and child protection standards in football Minimum UEFA B Licence (or working towards) Minimum The Football Association Talent ID Level 2 (Level 3 desirable) FA Advanced Youth Award (U6-U11) desirable Emergency First Aid in Football (EFAiF) FA Safeguarding Specialist Skills Ability to design and deliver age appropriate training and games programmes, on a weekly, monthly, and yearly basis, aligned to development objectives High quality, age appropriate coaching delivery across both training and matchdays, aligned to Academy methodology Strong understanding of early stage talent identification and player profiling Competence in managing and tracking Individual Development Plans (IDPs), and supporting player development in line with them both on and off the pitch Effective planning and organisation of fixtures, festivals, and events Ability to integrate recruitment insights into player development decisions Understanding of how to provide age appropriate feedback to players People Skills Strong leadership skills, with the ability to coordinate and support pre academy recruitment and coaching staff Works collaboratively with recruitment, coaching, and MDT staff Confident communicator with parents, providing clarity and education on player pathways Builds a positive, engaging, and supportive environment for young players Demonstrates high energy, enthusiasm, and professionalism at all times Complete all tasks as requested by the Head of Academy Recruitment, Head of Academy Football Development and Assistant Head of Academy Football Development External Impact Acts as a key ambassador for the club within the grassroots and local football community Builds and maintains strong relationships with local clubs, coaches, and stakeholders Enhances the club's reputation through high quality events and player experiences Contributes to the club's visibility and competitiveness within the local talent market Ensures all external interactions reflect the club's values, safeguarding, and professional standards Decision Making Makes informed decisions on player entry, retention and progression in collaboration with Academy Recruitment and Coaching leads Prioritises staffing, session design and fixture opportunities to best support individual and collective development needs Exercises sound judgement in parent communication, safeguarding matters and operational planning, escalating where appropriate Makes decisions in the best interest of the club and long term player development, balancing performance improvement with nurturing potential Makes decisions that support the holistic development and wellbeing of players Makes decisions that support the Academy's strategy and purpose, in line with the club's pathway and recruitment plans Innovation Continuously reviews and evolves the pre academy programme to reflect best practice in early years player development, and to support the recruitment of high potential players Introduces creative approaches to games, events, and talent identification activity to enhance player experience and gain a competitive advantage over other Academies Contributes new ideas and insights that strengthen alignment between pre academy, recruitment, and Academy coaching provision General Club Accountabilities To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements To build and maintain good working relationships while maintaining a professional image To keep confidential any information gained regarding the Club and its personnel To always maintain a flexible approach to work Inclusion Statement Brentford FC is proud to be an organisation that values equity, diversity and inclusion. We strive to create a culture that celebrates difference and ensures fairness, safety, representation, and belonging . click apply for full job details
Brentford Football Club
Brentford, Middlesex
Job Title: Fan Support Team Member (Casual) Department: Fan and Community Relations Reporting: Fan Experience Executive Location: Varied BFC Hourly Rate: £16.92 per hour Closing Date: 11 September 2026 Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. Come join us. Inclusion Statement Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. Safeguarding Statement Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more at The Role of the Fan Support Team Member As part of our commitment to making matchdays special at the Gtech Community Stadium, we want every fan's experience to be as enjoyable as possible. To support our commitment, we are recruiting a number of Fan Support Team Member positions within a casual capacity. The successful Fan Support Team Member candidates will be there to offer a friendly face on matchdays, provide information and support us in enhancing the matchday experience for our fans at the Gtech Community Stadium. Main Accountabilities Create and promote a safe, inclusive and welcoming environment for all supporters visiting the Gtech Community Stadium. Support fans entering, exiting and navigating the stadium, providing information, directions and assistance where required. Provide accessibility support for home and away supporters, including wheelchair assistance and accompanying fans around the stadium where appropriate. Gather supporter feedback on matchdays and assist with comments, suggestions and complaints to help improve the fan experience. Provide information and guidance regarding the local area, community initiatives and transport options. Support the delivery of stadium tours, fan events and other Brentford FC fixtures and events. Work collaboratively with colleagues across the Club to deliver an outstanding matchday experience for all supporters. General Club Accountabilities To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR) To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC To keep confidential any information gained regarding the Club and its personnel To maintain a flexible approach to work at all times To ensure compliance with all Matchday Safeguarding processes To ensure compliance with the Club's Safeguarding Policy and processes To promote and support positive mental health and wellbeing throughout the Club both on and off the field To promote equity, diversity and inclusion at the Club, in line with our EDI strategy Key Internal Relationships Fan & Community Relations Corporate Affairs Commercial Operations Venue Sales Marketing Services Operations Brentford FC Community Sports Trust Person Specification - Essential Characteristics Due to the nature of the role, we can only accept applications from those aged at least 18 years old. Interested in working within the football industry in a matchday environment and developing skills and experience in this role. Experience of providing good customer service and an interest in fan engagement. Good communication and interpersonal skills and confidence in dealing with people. Ability to deal with complaints and suggestions with empathy. Enthusiastic, friendly and energetic manner with a genuine desire to provide outstanding service for all fans visiting the Gtech Community Stadium. Good team player. Reliable and committed to the role, including attending required training and briefing sessions. Available to work a variety of hours, which will include weekends and evenings and for the majority of matchdays throughout the season. Brentford FC stands apart from many other Premier League clubs. We put our fans at the heart
Job Title: Fan Support Team Member (Casual) Department: Fan and Community Relations Reporting: Fan Experience Executive Location: Varied BFC Hourly Rate: £16.92 per hour Closing Date: 11 September 2026 Brentford FC is a bit different to other Premier League football clubs. We put our fans first, we are a true community club and while we are financially sustainable, we are not afraid to take calculated risks. We take huge pride in our environment and culture within the Club which focuses on development, inclusion and not being afraid to think differently. Being progressive, humble and respectful while sticking together as one team across the Club guides how we work and the decisions we make each day. We also firmly believe that a diverse workforce is a better workforce which will help us develop ideas, solve problems and ultimately grow Brentford FC. We play in a brand-new stadium, 15 minutes from Heathrow in vibrant west London. We will never forget where we have come from, but we are excited about the future that lies ahead. Come join us. Inclusion Statement Brentford FC is an organisation which values and is passionate about diversity and inclusivity. Whilst our recruitment decisions are always based on merit and suitability, we welcome and encourage applications from qualified candidates, including those from underrepresented groups - such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities. Should you require any workplace accommodations (also known as 'reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process. Safeguarding Statement Brentford FC is committed to equality, the safeguarding and welfare of all children and adults at risk. This responsibility is shared by all staff and volunteers at the Club, safeguarding is everyone's responsibility. Staff will be required to undertake regular safeguarding training to enable and reinforce a proactive approach to safeguarding. This role requires the post holder to apply all relevant policies and uphold the Club's commitment to safeguarding vulnerable people to ensure a safe environment for all. This includes the timely reporting of any safeguarding concern to the safeguarding team. We remind those barred from regulated activity that it is an offence to apply for such positions. Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. You can find out more at The Role of the Fan Support Team Member As part of our commitment to making matchdays special at the Gtech Community Stadium, we want every fan's experience to be as enjoyable as possible. To support our commitment, we are recruiting a number of Fan Support Team Member positions within a casual capacity. The successful Fan Support Team Member candidates will be there to offer a friendly face on matchdays, provide information and support us in enhancing the matchday experience for our fans at the Gtech Community Stadium. Main Accountabilities Create and promote a safe, inclusive and welcoming environment for all supporters visiting the Gtech Community Stadium. Support fans entering, exiting and navigating the stadium, providing information, directions and assistance where required. Provide accessibility support for home and away supporters, including wheelchair assistance and accompanying fans around the stadium where appropriate. Gather supporter feedback on matchdays and assist with comments, suggestions and complaints to help improve the fan experience. Provide information and guidance regarding the local area, community initiatives and transport options. Support the delivery of stadium tours, fan events and other Brentford FC fixtures and events. Work collaboratively with colleagues across the Club to deliver an outstanding matchday experience for all supporters. General Club Accountabilities To ensure compliance with all relevant Club policies, including safeguarding, health and safety policies and with specific reference to the data regulations (GDPR and PECR) To ensure compliance with the Club's Code of Conduct To ensure compliance with all relevant legal, regulatory, ethical and social requirements To build and maintain good working relationships both internally and externally, maintaining a professional image at all times when representing Brentford FC To keep confidential any information gained regarding the Club and its personnel To maintain a flexible approach to work at all times To ensure compliance with all Matchday Safeguarding processes To ensure compliance with the Club's Safeguarding Policy and processes To promote and support positive mental health and wellbeing throughout the Club both on and off the field To promote equity, diversity and inclusion at the Club, in line with our EDI strategy Key Internal Relationships Fan & Community Relations Corporate Affairs Commercial Operations Venue Sales Marketing Services Operations Brentford FC Community Sports Trust Person Specification - Essential Characteristics Due to the nature of the role, we can only accept applications from those aged at least 18 years old. Interested in working within the football industry in a matchday environment and developing skills and experience in this role. Experience of providing good customer service and an interest in fan engagement. Good communication and interpersonal skills and confidence in dealing with people. Ability to deal with complaints and suggestions with empathy. Enthusiastic, friendly and energetic manner with a genuine desire to provide outstanding service for all fans visiting the Gtech Community Stadium. Good team player. Reliable and committed to the role, including attending required training and briefing sessions. Available to work a variety of hours, which will include weekends and evenings and for the majority of matchdays throughout the season. Brentford FC stands apart from many other Premier League clubs. We put our fans at the heart