Johnson Controls, Inc.

Service Engineer -Field Based Norwich Area. Sensormatic Solutions helps retailers deliver seamless, personalized experiences through data-driven decision-making across their enterprise. We connect and bridge gaps in retail operations to provide real-time insights into inventory, shoppers, associates, and the retail environment. Our solutions ensure asset and people protection by creating a secure environment throughout the customer journey. Our connected, scalable solutions and strategic insights help retailers confidently embrace the future by integrating online, mobile, and in-store shopping into smooth, personalized experiences. We enable retailers to stay ahead of change, ensuring merchandise availability, empowered associates, and safe, flexible shopping experiences. What you will do As Field Technical Service, you'll provide technical support for innovative EAS (Electronic Article Surveillance), RFID, and CCTV solutions to our major retail customers worldwide. You'll need strong problem-solving abilities and a customer-focused mindset. How you will do it Support the sizing, installation, maintenance, and operation of technological resources while ensuring quality, timely technical support through teamwork and customer service. Provide technical support for all Johnson Controls products at customer sites and to internal staff (call centre, administrative support, Field Ops Technicians). Develop and test new solutions. Create manuals and product guides. Perform technical support for company systems and services, including maintenance, updates, evaluations, device installations, and product improvements. Handle Level 2 incident resolution and troubleshooting. Support field technicians with technology installation and maintenance according to business strategies. Analyse new product launches, validate implementations, and train teams on product deployments. Contribute to new project development. Drive customer satisfaction through comprehensive support: monitoring, documentation, and escalation. What we look for Previous experience in a related industry. Previous technical experience in EAS and RFID technology. Full driver's license and willingness to travel. What we offer Johnson Controls provides a competitive compensation package based on your qualifications and experience. Our benefits include life and accident insurance, plus Flexible Remuneration options for tax-advantaged services like medical insurance, childcare vouchers, and meal allowances. Beyond competitive pay, we offer job stability, professional development opportunities, ongoing training, and an excellent work environment. Join us to be part of a global company that values diversity, rewards excellence, and inspires people to achieve their best. In our evolving environment, we'll help you build a unique career path. As a team member, you'll have the opportunity to make real impact. The world is waiting for you, and so are we. For more information, visit

What You Will Do As General Manager, you will lead the strategic and operational delivery of integrated service and installation solutions across a defined region or portfolio. This is a hands-on leadership role for someone who thrives in fast-paced, field-driven environments and knows how to balance tactical execution with strategic direction. You will take full ownership of service and installation delivery, managing large technician teams across multiple disciplines, overseeing high-volume operations, and driving performance. Your leadership will ensure operational excellence, customer satisfaction, and sustainable growth. How you will do it Lead from the front: Provide hands-on leadership to large, multi-disciplinary field teams (Fire & Security, Building Automation), ensuring high performance and accountability. Drive operational excellence: Manage high-volume service and installation activities, optimizing workflows, resource allocation, and technician productivity. Strategic oversight: Develop and execute regional strategies to grow install and service revenue, improve efficiency, and enhance customer experience. Customer-centric delivery: Build strong relationships with clients, ensuring consistent service quality and responsiveness to evolving needs. Contract ownership: Oversee complex service contracts, ensuring compliance with SLAs, KPIs, and driving successful renewals. Cross-functional collaboration: Partner with sales, operations, and engineering to deliver seamless, integrated solutions. Financial leadership: Own the P&L, budgeting, and forecasting for your region, ensuring financial targets are met or exceeded. Continuous improvement: Champion innovation and smarter ways of working, leveraging data and feedback to refine service delivery. What we look for Proven success managing large field teams in installation and service environments, ideally in high-volume, multi-site operations. Strong operational mindset with a hands-on approach to leadership and problem-solving. Strategic thinker with the ability to translate business goals into actionable plans. Deep understanding of building systems and integrated technologies. Confident communicator and negotiator who builds trust quickly with internal teams and external clients. Experience managing complex service contracts and performance metrics. What we offer At Johnson Controls, you'll be part of a global leader in smart, sustainable building technologies. We're committed to creating environments where people live, work, learn, and thrive - and we empower our teams to make a real impact every day. As General Manager, you'll benefit from: Real ownership and autonomy to shape your region's success. Leadership of a high-performing team that delivers results and drives change. A values-driven culture that rewards performance, collaboration, and innovation. Access to cutting-edge technologies in Fire & Security, Building Automation, and integrated solutions. Career development opportunities within a global organization operating in over 150 countries. A mission-driven company focused on sustainability, safety, and smarter ways of working. Join us and help build a safer, smarter, and more sustainable world.

What you will do As a Senior HVAC Mechanical Design Engineer, you will be responsible for developing and designing HVAC systems, including equipment specification, sizing, and estimating for air-source heat pumps (ASHPs), ventilation systems, and mechanical plant rooms. You will also provide technical support during the pre-bid process, ensuring HVAC solutions meet customer expectations and tender specifications. How you will do it Analyze enquiry specifications, drawings, and associated documents to determine the exact scope of HVAC projects. Provide expert support in equipment selection, project estimating, and production of quotations and tender packages, in collaboration with the field sales department. Perform full design and costing of HVAC solutions, including the calculation of cooling load or air volume requirements and the selection of primary and supporting plant. Re-design mechanical plant rooms to accommodate ASHPs and develop full ventilation system designs. Create supporting drawings/diagrams and control system functional descriptions relevant to the HVAC solution. Assess logistical and installation requirements, including conducting practical risk assessments. Attend on-site reviews with suppliers and contractors, providing technical expertise during the execution of projects. What we look for Required Proven experience in design and estimating within an HVAC environment. Working knowledge of mainstream HVAC systems and networks. Minimum of 5 years of experience in HVAC solutions. Previous experience with Hydronic Systems. Good understanding of engineering drawings (mechanical and electrical). Degree in Mechanical Engineering / Building Services or equivalent industry experience. Ability to manage and influence both internal and external stakeholders at all levels. Preferred Experience of VRF systems. Experience in ventilation system design. Experience with ASHP & Mechanical plant room design What we offer Competitive salary 25 days holidays + Bank Holidays and sick pay Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Career development through various career ladders

What we offer Competitive salary and company car & commission. Paid holidays and sick pay Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative team environment Career development through various career ladders including Customer Service Dedication to safety through our Zero Harm policy Access to business resource groups Training on our company values IT equipment to complete all jobs What you will do The Account Manager will focus on managing and growing key accounts within the banking and finance sector, primarily dealing with the provision of fire and security solutions. This desk-based role will also require field visits to nurture and maintain relationships with named accounts. The successful candidate will inherit a portfolio of smaller key accounts, aiming to grow both installation and service revenue through effective cross-selling and margin enhancement on contract terms. While there is focus is on existing accounts, the position also requires the applicant to seek new business opportunities along with collaborating and supporting Strategic Account Managers on larger bids and tenders. How you will do it Manage a portfolio of key account customers predominantly within the banking and finance vertical Identify and implement growth strategies to increase installation and service revenue, maximising cross-selling opportunities and looking at new target customer base Manage pipeline and sales opportunities effectively Conduct field visits to maintain and strengthen relationships with named accounts, understanding their needs and requirements Collaborate with Strategic Account Managers on larger accounts, providing support in bid and tender processes Monitor account performance, preparation of KPI reports for presentation to customers Network internally to build support structure across various departments Identify and pursue new business opportunities within the banking and finance sector, leveraging existing relationships and market insights Stay informed about industry trends, competitive landscape, and Johnson Controls' product offerings, including mechanical fire suppression, HVAC, BMS, and digital solutions. Provide exceptional customer service and support to ensure client satisfaction and retention Participate in training and development initiatives to enhance product knowledge and sales skills What we look for Prior sales experience preferable though consideration will be given to internal applicants demonstrating business understanding within their application Hold a UK Driver's licence Understanding of fire and security solutions offered by the business. Suppression, HVAC, BMS, or digital solutions is a plus Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders Strong negotiation and problem-solving abilities Takes ownership and escalates where necessary Ability to work to targets Where from a sales background, results-oriented with a demonstrated track record of achieving sales targets and driving growth Where from an operational background, demonstrates experience managing multiple stakeholders across the business and/or client base Ability to work independently and collaboratively within a team environment Proficient in Salesforce Proficient in MS Office applications and shows a working understanding of Microsoft Excel If yes, then we'd love to hear from you! Remote:

Field-Based Doors Engineer What You Will Do As a Field-Based Doors Engineer, you'll service, install, and repair door systems across the UK. You'll work in diverse environments-schools, retail spaces, warehouses, manufacturing sites, and residential buildings-ensuring safe, compliant, and high-quality outcomes. You'll contribute to our Zero Harm culture and support team performance through technical excellence and excellent customer service. How You Will Do It Service, install, repair, and fault-find on a range of door systems Apply risk assessments and method statements to ensure safe working practices Use electrical knowledge to support diagnostics and repairs Complete service reports and handover documentation accurately Collaborate with planning and operations to manage workload and priorities Deliver a first-class customer experience through problem-solving and clear communication Participate in the Out-of-Hours (OOH) call-out rota as required What We Provide Competitive salary with overtime and on-call allowances Full uniform, PPE, tools, iPad, mobile, laptop Company van with fuel card 25 days holidays and bank holidays Structured training and development Employee benefits including pension match, life assurance, EAP, retail discounts, and more What We're Looking For Essential: Proven experience servicing, repairing, and installing door systems Strong communication and relationship skills Reliable, self-motivated, able to work independently and in a team Full UK driving licence and willingness to travel and stay overnight Familiarity with safe systems of work and PPE usage Preferred: Intermediate to advanced fault-finding and commissioning skills Health & Safety certifications (IPAF, PASMA, competency card) Electrical qualification Ability to read technical drawings and manage complex installations Basic computer skills (Word, Excel, PDF) for reports

Field-Based Doors Engineer What You Will Do As a Field-Based Doors Engineer, you'll service, install, and repair door systems across the UK. You'll work in diverse environments-schools, retail spaces, warehouses, manufacturing sites, and residential buildings-ensuring safe, compliant, and high-quality outcomes. You'll contribute to our Zero Harm culture and support team performance through technical excellence and excellent customer service. How You Will Do It Service, install, repair, and fault-find on a range of door systems Apply risk assessments and method statements to ensure safe working practices Use electrical knowledge to support diagnostics and repairs Complete service reports and handover documentation accurately Collaborate with planning and operations to manage workload and priorities Deliver a first-class customer experience through problem-solving and clear communication Participate in the Out-of-Hours (OOH) call-out rota as required What We Provide Competitive salary with overtime and on-call allowances Full uniform, PPE, tools, iPad, mobile, laptop Company van with fuel card 25 days holidays and bank holidays Structured training and development Employee benefits including pension match, life assurance, EAP, retail discounts, and more What We're Looking For Essential: Proven experience servicing, repairing, and installing door systems Strong communication and relationship skills Reliable, self-motivated, able to work independently and in a team Full UK driving licence and willingness to travel and stay overnight Familiarity with safe systems of work and PPE usage Preferred: Intermediate to advanced fault-finding and commissioning skills Health & Safety certifications (IPAF, PASMA, competency card) Electrical qualification Ability to read technical drawings and manage complex installations Basic computer skills (Word, Excel, PDF) for reports

Field-Based Doors Engineer What You Will Do As a Field-Based Doors Engineer, you'll service, install, and repair door systems across the UK. You'll work in diverse environments-schools, retail spaces, warehouses, manufacturing sites, and residential buildings-ensuring safe, compliant, and high-quality outcomes. You'll contribute to our Zero Harm culture and support team performance through technical excellence and excellent customer service. How You Will Do It Service, install, repair, and fault-find on a range of door systems Apply risk assessments and method statements to ensure safe working practices Use electrical knowledge to support diagnostics and repairs Complete service reports and handover documentation accurately Collaborate with planning and operations to manage workload and priorities Deliver a first-class customer experience through problem-solving and clear communication Participate in the Out-of-Hours (OOH) call-out rota as required What We Provide Competitive salary with overtime and on-call allowances Full uniform, PPE, tools, iPad, mobile, laptop Company van with fuel card 25 days holidays and bank holidays Structured training and development Employee benefits including pension match, life assurance, EAP, retail discounts, and more What We're Looking For Essential: Proven experience servicing, repairing, and installing door systems Strong communication and relationship skills Reliable, self-motivated, able to work independently and in a team Full UK driving licence and willingness to travel and stay overnight Familiarity with safe systems of work and PPE usage Preferred: Intermediate to advanced fault-finding and commissioning skills Health & Safety certifications (IPAF, PASMA, competency card) Electrical qualification Ability to read technical drawings and manage complex installations Basic computer skills (Word, Excel, PDF) for reports

Overview At Johnson Controls, we're shaping the future to create a world that's safe, comfortable, and sustainable. Our global team creates innovative, integrated solutions making the people, facilities, and assets safe with our industry-leading security solutions. We are passionate about improving the way the world lives, works, and plays. This is an exciting opportunity to develop the next generation of AI-driven security solutions. Your role will have a large impact, as the technology you develop will be used to protect people, facilities, and assets, at scale - around the world. You will be working with a talented team of architects, scientists, product managers, UI/UXD specialists, and software, hardware, and QA engineers. Our teams are spread across several locations including Boston MA, Indianapolis IN, Belfast UK, Tel-Aviv Israel, Bangalore & Delhi India, Montreal Canada, Boca Raton FL, and Los Angeles CA. What you will do Lead and manage a team of software developers, providing guidance, mentorship, and support. Oversee the entire software development lifecycle, from planning and design to implementation and maintenance. Monitor and report on project progress, identifying and addressing any issues or risks. Collaborate with cross-functional teams to define project requirements, scope, and timelines. Ensure the delivery of high-quality software solutions that meet or exceed client expectations. Implement best practices for software development, including coding standards, code reviews, and testing. What we look for Required Qualifications: Bachelor's, Master's or PhD degree in computer science, engineering, information security, or a related field Proven experience in software development and management or project leadership. Project management skills for planning, timing, executing, and reporting. Strong knowledge of software development methodologies, tools, and technologies. Excellent problem-solving skills and the ability to make sound decisions under pressure. Exceptional communication and interpersonal skills. Ability to motivate and inspire a team to achieve their best work. Experience with Angular, Node.js, CSS, HTML or other web frameworks. Experience with Agile methodology Desirable Qualifications: Hands-on experience as a full-stack developer Practical experience with cyber security tools such as Veracode or SD Element Prior experience with access control or video security applications

Senior Estimator Fire Suppression Sprinkler Systems Location: UK - Remote working / Hybrid Shape the Future of Fire Protection Are you ready to make buildings safer, smarter, and more sustainable? Join Johnson Controls, a global leader in building technologies, and become part of a legacy that began with the invention of the first sprinkler system in Manchester in 1885. We're looking for a Senior Estimator to support our Fire Suppression business across the UK. You'll work on high-value, high-impact projects ranging from £200k to £30m, helping to design and estimate cutting-edge fire protection systems for critical environments like data centres, industrial facilities, and commercial spaces. What We Can Offer Competitive salary Remote / Hybrid working Flexibility with start and finish times 25 days paid holidays and sick pay. Comprehensive benefits package including 7% match pension, free life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products. Extensive product and on the job/cross training opportunities with outstanding resources available Encouraging and collaborative ethos & career development through various career ladders Dedication to safety through our Zero Harm policy Access to business resource groups and training on things we value. What You'll Be Doing As a key member of our Design Centre of Excellence, you'll: Collaborate with Sales and Operations teams to develop compliant, cost-effective fire suppression solutions Create outline designs using AutoCAD Conduct Hydraulic calculations via FireCad (training provided) Produce detailed tenders including scope, specifications, and pricing Engage with clients, suppliers, and internal stakeholders throughout the bid process Apply industry standards (LPCB, NFPA, FM, BSEN12845) to ensure technical excellence Support the Sales team in securing and delivering successful projects What You'll Bring We're looking for someone with: Experience in sprinkler installation, design, or estimation Advanced working knowledge of AutoCAD Familiarity with fire suppression standards (LPCB, NFPA, FM, BS12845) A collaborative mindset and motivation to grow Strong communication and presentation skills Why Join Us? At Johnson Controls, your talent powers our mission. We offer: A remote/hybrid working model with UK-wide project exposure Training and development to grow your technical or leadership career A supportive team culture with access to industry-leading expertise The chance to work on prestigious, innovative projects that make a real impact Tomorrow Needs You Be part of a company that's building a safer, more connected world. If you're ready to take your fire protection career to the next level, we want to hear from you.

What You Will Do Take on a dynamic leadership role as an Installation Performance Director within Johnson Controls' Global Marine & Navy organization. Reporting directly to the General Manager, you will drive transformative initiatives within the Systems (Installation) teams, impacting execution segments across the business. Your strategic initiatives will focus on Revenue Growth, Margin Expansion, Cash Improvement, Service Linkage, risk management, and enhanced project management capabilities. How You Will Do It Performance Improvement: Spearhead initiatives to maximize profitability and achieve operational excellence within the System (Installation) Function. Data Analysis: Track and analyze key metrics and KPIs to identify trends and opportunities for improvement. Continuous Improvement: Inspire operational delivery teams to enhance efficiency and productivity. Risk Management: Oversee the Installation Excellence Risk and Escalation Process for major projects. Collaboration: Partner with various departments to coordinate and implement strategic initiatives. Lesson Learnt Process: Lead critical reviews and share insights to drive ongoing enhancements. Data Analytics & Automation: Promote 'self-serve data analytics and process automation to empower teams. Strategic Objectives Executed Gross Margin improvement Revenue Growth Cash flow improvement Reduce Risk within WIH (Backlog) Increase Service Linkage Process Compliance Customer Satisfaction What We Offer Johnson Controls provides an attractive remuneration package based on your qualifications and experience. We offer job stability, continuous training, professional development opportunities, and an excellent working environment. As part of our global company, you will be embraced by a culture that values diversity, rewards excellence, and inspires people to achieve their best. We provide the pillars for you to develop a unique professional path and make a difference. What We Are Looking For Required Extensive experience in leadership and operations management Demonstrated experience in change management and leading transformation efforts Strong analytical skills with the ability to interpret complex data Proven track record of managing and collaborating with diverse stakeholders across a matrix organization Exceptional ability to influence and establish credibility across various organizational levels Capability to handle and progress multiple projects and initiatives simultaneously Excellent problem-solving skills and a proactive approach to challenges Outstanding collaboration and influencing skills, fostering teamwork and engagement Strong project management skills, with a focus on delivering results Fluency in English, both written and verbal Preferred Background in field-based operations Certifications in change management and process improvement methodologies Project or program management certifications Fluency in an additional Western European language About Johnson Controls At Johnson Controls, we believe diversity drives innovation and excellence. We are committed to fostering an inclusive environment where every individual can contribute their unique perspectives and talents. Our diversity policy promotes equal opportunities and aims to create a workforce that reflects the diverse communities we serve. We strive to cultivate a workplace culture where everyone feels valued, respected, and inspired to reach their full potential. Join us in shaping a sustainable future through diverse ideas and collaborative efforts.