Story Terrace Inc.
Why We Exist Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are already moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved. Until now. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in. What We've Built We enable the world's leading electronics brands to shift from single-use to circular, customer-centric business models. We're at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet. No one else has built the full infrastructure to run electronics subscriptions at scale. Our platform has two sides. marketplace gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Values: Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. About the Role Raylo's Supply Operations function owns inventory, operational sourcing and logistics. Your job is to ensure we have the right inventory at the right time, with the right partner, and that every device moves seamlessly from our partners to our customers and back again into recommerce. You won't run warehouses. You'll orchestrate the network: TD SYNNEX, Ingram Micro, Westcoast, THG Ingenuity and Jigsaw24 in the UK today, with a US network coming online later this year. Volume is scaling 60% year-on-year, and your work is what makes super-fast delivery possible at that pace. Day one, you'll walk into live operational and commercial workstreams across the network. Alongside that sits the bigger structural work: designing the network for where we're heading in the UK, and building the US from scratch. See an ambiguous scaling problem, impose structure on it, and deliver in this is defining role. What You'll Do Own inventory management across the 3PL partner network, keeping it aligned to customer demand as the business scales 60% YoY Orchestrate order fulfilment end-to-end, from supplier through distribution to customer, and back again through reverse logistics to recommerce partners Manage operational sourcing and buying-to-plan across our supplier network, ensuring stock levels align with the demand forecast Lead commercial negotiations and partner integrations across the 3PL network, including active renegotiations, partner transitions, and onboarding new capacity Support the design and build of the network capacity plan through to year-end 2027 Build and develop the supply operations team, starting with your initial direct reports (Buyer, Supply Planner) while hiring and onboarding new managers as we scale Present monthly to the CEO and SLT on supply operations performance, and work directly with Finance on the divisional budget and cost per unit performance We move fast and expect you to move with us. This is a hands-on, high-ownership seat in a scaling supply chain function, with AI embedded in how we plan, negotiate and report. You'll Succeed With Degree-level education 8-12 years of operational or commercial leadership at Senior Manager / Director level, ideally within an asset-light 3PL orchestration model Track record in asset-light e-commerce, consumer tech, device management, or MVNO fulfilment; circular economy or subscription experience is a strong plus Comfort in ambiguous, high-growth environments and imposing process where none exists Technical Skills Experience with ERP systems, Order Management Systems, and Last Mile Orchestration platforms Familiarity with contract lifecycle and vendor management tools, plus data visualisation and BI tools for performance and cost-per-device modelling AI fluency: already using tools like Claude, ChatGPT, Whisper or Granola to move faster and think sharper, and you'll bring that instinct to a team that runs the same way Ways of Working Commercial grit and a bias to influence and close, both operationally and commercially, with your 3PL partners Executive-level communication - can hold your own with the CEO, SLT and Board Cross-functional stakeholder management across Finance, Product, CX and Commercial Comfort operating without a fixed playbook - the role builds the playbook Opportunities & Benefits Fast-track your career - 40% of our employees are promoted every review cycle (bi-annual) Exclusive Raylo device lease for employees Stock options for all employees L&D budget to support the skills you value 4 days in the Raylo Belfast Office, with 1 day working from home per week. 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. We want to help you through the process: If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Why We Exist Economic incentives, environmental pressures, and regulatory shifts are driving a global move toward the circular economy. Consumers and businesses are already moving away from rigid ownership models in favour of more flexible, affordable access. Yet while big tech has embedded subscriptions in everything from music to software to storage, the $1.5 trillion electronic device market remains deeply underserved. Until now. Raylo is the subscription infrastructure for the world's leading electronics brands, powering the circular economy by making devices more accessible, affordable, and flexible for consumers and businesses. The only way customers and manufacturers will make that shift is if it's simple and cost-effective. This is where we come in. What We've Built We enable the world's leading electronics brands to shift from single-use to circular, customer-centric business models. We're at £70m ARR, profitable, growing fast, with 200,000+ active subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits a sophisticated fintech platform powering device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that lets brands offer subscriptions without using their own balance sheet. No one else has built the full infrastructure to run electronics subscriptions at scale. Our platform has two sides. marketplace gives consumers and small businesses access to premium tech from the world's leading electronics brands. Raylo Pay is our embedded product, enabling brands such as PlayStation and LG to launch subscription journeys directly through their own DTC and ecommerce channels. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Values: Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. About the Role Raylo's Supply Operations function owns inventory, operational sourcing and logistics. Your job is to ensure we have the right inventory at the right time, with the right partner, and that every device moves seamlessly from our partners to our customers and back again into recommerce. You won't run warehouses. You'll orchestrate the network: TD SYNNEX, Ingram Micro, Westcoast, THG Ingenuity and Jigsaw24 in the UK today, with a US network coming online later this year. Volume is scaling 60% year-on-year, and your work is what makes super-fast delivery possible at that pace. Day one, you'll walk into live operational and commercial workstreams across the network. Alongside that sits the bigger structural work: designing the network for where we're heading in the UK, and building the US from scratch. See an ambiguous scaling problem, impose structure on it, and deliver in this is defining role. What You'll Do Own inventory management across the 3PL partner network, keeping it aligned to customer demand as the business scales 60% YoY Orchestrate order fulfilment end-to-end, from supplier through distribution to customer, and back again through reverse logistics to recommerce partners Manage operational sourcing and buying-to-plan across our supplier network, ensuring stock levels align with the demand forecast Lead commercial negotiations and partner integrations across the 3PL network, including active renegotiations, partner transitions, and onboarding new capacity Support the design and build of the network capacity plan through to year-end 2027 Build and develop the supply operations team, starting with your initial direct reports (Buyer, Supply Planner) while hiring and onboarding new managers as we scale Present monthly to the CEO and SLT on supply operations performance, and work directly with Finance on the divisional budget and cost per unit performance We move fast and expect you to move with us. This is a hands-on, high-ownership seat in a scaling supply chain function, with AI embedded in how we plan, negotiate and report. You'll Succeed With Degree-level education 8-12 years of operational or commercial leadership at Senior Manager / Director level, ideally within an asset-light 3PL orchestration model Track record in asset-light e-commerce, consumer tech, device management, or MVNO fulfilment; circular economy or subscription experience is a strong plus Comfort in ambiguous, high-growth environments and imposing process where none exists Technical Skills Experience with ERP systems, Order Management Systems, and Last Mile Orchestration platforms Familiarity with contract lifecycle and vendor management tools, plus data visualisation and BI tools for performance and cost-per-device modelling AI fluency: already using tools like Claude, ChatGPT, Whisper or Granola to move faster and think sharper, and you'll bring that instinct to a team that runs the same way Ways of Working Commercial grit and a bias to influence and close, both operationally and commercially, with your 3PL partners Executive-level communication - can hold your own with the CEO, SLT and Board Cross-functional stakeholder management across Finance, Product, CX and Commercial Comfort operating without a fixed playbook - the role builds the playbook Opportunities & Benefits Fast-track your career - 40% of our employees are promoted every review cycle (bi-annual) Exclusive Raylo device lease for employees Stock options for all employees L&D budget to support the skills you value 4 days in the Raylo Belfast Office, with 1 day working from home per week. 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15-minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. We want to help you through the process: If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA-regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Story Terrace Inc.
Why We Exist The world is moving away from rigid ownership models in favour of more flexible, affordable access. Yet the $1.5 trillion device market has barely moved. Our mission is to transform how technology is bought, used and reused - creating better outcomes for customers, brands and the planet. What We've Built Raylo is the subscription infrastructure that enables leading electronics brands, including PlayStation, HP and Dyson, to move from one-off device sales to recurring subscription programmes that increase conversion, deepen loyalty and capture more lifetime value. We have over $90m ARR, we're profitable, growing fast, with over a quarter of a million subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits an AI-powered operating system that executes and manages device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that enables brands to run subscription programmes at scale. Brands can unlock a powerful new growth engine with Raylo across embedded checkout, and the customer app - converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect We're looking for an ambitious Head of Data Science to join Raylo and lead our advanced model building. Raylo has built a strong data foundation over the past five years, with robust analytics and data engineering powering commercial decision-making across the business. In this role, you'll take that foundation to the next level by designing, building and deploying predictive models that directly influence some of the most important drivers of Raylo's growth - from credit risk and customer retention to personalised recommendations. You'll become Raylo's technical and strategic leader on: The cutting edge of ML and AI model development, applying the very best of what's possible to Raylo's hardest problems. Collaborating with teams across the business, to identify high impact opportunities for machine learning and advanced analytics, Taking these projects end-to-end from idea through to production deployment and monitoring. Redesigning our model building, deployment and monitoring process using agentic architecture and leveraging the latest LLM models. You'll transform what's possible for a data science team. Shaping and growing Raylo's data science function as we rapidly scale over the next five years. Raylo is a rapidly scaling, profitable company with ambitious international plans, and data sits at the core of how we make decisions and build our products. As Head of Data Science, your work will have a huge impact both on Raylo as it goes through transformative growth and how the data function at Raylo wins in the world of AI powered agentic infrastructure. It's a rare opportunity to build best-in class models using cutting edge technology, while defining the strategic vision for a category defining business. What You'll Do Reporting to the VP of Strategy & Analytics, you'll define and lead Raylo's data science function, deploying cutting edge AI and ML to solve Raylo's hardest problems You'll own end-to-end design, build and deployment of production-grade machine learning models - from credit risk and churn prediction to recommendation systems You'll partner closely with teams across product, engineering, risk, operations and commercial to identify high-impact opportunities for advanced modelling and take them from ideation through to action. You'll combine deep technical expertise with strong communication skills, translating complex modelling approaches into clear commercial benefits Starting as a hands on technical leader, you'll own and shape the data science roadmap at Raylo, defining how AI is used to transform the practice of data science and build the function from the ground up Your work will directly influence key outcomes for Raylo - from managing risk and improving customer retention to unlocking new growth opportunities as the business scales internationally. You'll Succeed With A proven track record with 7+ years of experience in data science and predictive modelling A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline. Using your technical skills to build state of the art ML models and deploy them in production The desire to build, coach and motivate a broader function while continuing to deliver on high quality IC projects Collaborating in a fast paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data driven decision making and educate others. Taking responsibility and ownership for the work the entire area - if you're not getting it done, then no one is Opportunities & Benefits Fast-track your career - 40% of our employees are promoted every review cycle (bi annually) Exclusive Raylo device lease for employees Private Medical Insurance Stock options for all employees L&D budget to support the skills you value Hybrid working model- 3 set days in the London Bridge Office (Monday, Wednesday & Thursday) 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15 minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Why We Exist The world is moving away from rigid ownership models in favour of more flexible, affordable access. Yet the $1.5 trillion device market has barely moved. Our mission is to transform how technology is bought, used and reused - creating better outcomes for customers, brands and the planet. What We've Built Raylo is the subscription infrastructure that enables leading electronics brands, including PlayStation, HP and Dyson, to move from one-off device sales to recurring subscription programmes that increase conversion, deepen loyalty and capture more lifetime value. We have over $90m ARR, we're profitable, growing fast, with over a quarter of a million subscriptions across consumers and small businesses. Customers trust us too, with a 4.5/5 Trustpilot rating from more than 20,000 reviews. For customers, the experience is simple: subscribe to a device, get support throughout, upgrade when you want, and return it when you're done. Behind that sits an AI-powered operating system that executes and manages device subscriptions end to end: credit and fraud decisioning, lifecycle operations, and the financing engine that enables brands to run subscription programmes at scale. Brands can unlock a powerful new growth engine with Raylo across embedded checkout, and the customer app - converting more DTC customers, reaching subscription-first demand, and driving repeat upgrades that compound customer lifetime value. The impact of our circular model is big. We cut emissions per device by around 50% compared to buy-and-discard. We're B Corp certified, backed by Macquarie, NatWest and Channel 4 Ventures, and recognised by Tech Nation's Future Fifty. How We Work AI is changing what small, ambitious teams can build. Companies that embrace it will define the next decade. Raylo is uniquely placed to benefit. We combine proprietary technology and data with the orchestration of physical assets, operating across credit, fraud, pricing, logistics, refurbishment, resale and customer care. With AI improving every cycle, our moat deepens with scale. At Raylo, AI is woven into how we work every day. We don't ration access or hedge our bets. Our people use the best models and tools, and we expect them to do things that weren't possible a year ago. Processes that used to be good enough are being rebuilt. Teams are replacing spreadsheets with bespoke tooling, and anyone can query our data layer in plain English and get a real answer in seconds. We give every team their own hackathon: a chance to step back, start with a blank sheet, and ask: if we were starting today, how would we do this? The more we automate, the more human judgement matters. AI gives people back time, and we expect them to spend it on the things no model can replicate: conversations, trust, craft and team judgement. We hire to a high bar. You'll work with people who push you, raise your game and expect you to do the same. We want every person at Raylo to do the best work of their lives, and enjoy doing it. Our Core Values Be deeply curious - We thrive on innovation through diverse approaches, views, and people. Walk in your customer's shoes - To build the best products and make the best decisions for the long term, we must figure out what our customers need, not just what they want. Focus and execute - We have a big vision, but we believe in nailing the most important problems first. Be gritty - Only gritty teams succeed. Our individual ownership, passion, and perseverance mean we're a team through thick and thin. What to Expect We're looking for an ambitious Head of Data Science to join Raylo and lead our advanced model building. Raylo has built a strong data foundation over the past five years, with robust analytics and data engineering powering commercial decision-making across the business. In this role, you'll take that foundation to the next level by designing, building and deploying predictive models that directly influence some of the most important drivers of Raylo's growth - from credit risk and customer retention to personalised recommendations. You'll become Raylo's technical and strategic leader on: The cutting edge of ML and AI model development, applying the very best of what's possible to Raylo's hardest problems. Collaborating with teams across the business, to identify high impact opportunities for machine learning and advanced analytics, Taking these projects end-to-end from idea through to production deployment and monitoring. Redesigning our model building, deployment and monitoring process using agentic architecture and leveraging the latest LLM models. You'll transform what's possible for a data science team. Shaping and growing Raylo's data science function as we rapidly scale over the next five years. Raylo is a rapidly scaling, profitable company with ambitious international plans, and data sits at the core of how we make decisions and build our products. As Head of Data Science, your work will have a huge impact both on Raylo as it goes through transformative growth and how the data function at Raylo wins in the world of AI powered agentic infrastructure. It's a rare opportunity to build best-in class models using cutting edge technology, while defining the strategic vision for a category defining business. What You'll Do Reporting to the VP of Strategy & Analytics, you'll define and lead Raylo's data science function, deploying cutting edge AI and ML to solve Raylo's hardest problems You'll own end-to-end design, build and deployment of production-grade machine learning models - from credit risk and churn prediction to recommendation systems You'll partner closely with teams across product, engineering, risk, operations and commercial to identify high-impact opportunities for advanced modelling and take them from ideation through to action. You'll combine deep technical expertise with strong communication skills, translating complex modelling approaches into clear commercial benefits Starting as a hands on technical leader, you'll own and shape the data science roadmap at Raylo, defining how AI is used to transform the practice of data science and build the function from the ground up Your work will directly influence key outcomes for Raylo - from managing risk and improving customer retention to unlocking new growth opportunities as the business scales internationally. You'll Succeed With A proven track record with 7+ years of experience in data science and predictive modelling A 2:1 or higher from a top university, preferably in a STEM or quantitative discipline. Using your technical skills to build state of the art ML models and deploy them in production The desire to build, coach and motivate a broader function while continuing to deliver on high quality IC projects Collaborating in a fast paced environment across the business with diverse skill sets and personality types. You have great stakeholder management skills and love using your analytical skills to champion data driven decision making and educate others. Taking responsibility and ownership for the work the entire area - if you're not getting it done, then no one is Opportunities & Benefits Fast-track your career - 40% of our employees are promoted every review cycle (bi annually) Exclusive Raylo device lease for employees Private Medical Insurance Stock options for all employees L&D budget to support the skills you value Hybrid working model- 3 set days in the London Bridge Office (Monday, Wednesday & Thursday) 33 days off, your way - 25 days + 8 bank holidays with full flexibility to use on the days that mean the most to you Enhanced maternity, paternity, adoption or shared parental leave, if you've been with us for 12 months. Workplace nursery scheme for major cost savings Hiring Process We move quickly and we'll aim to give you the best candidate experience possible. It starts with a 15 minute call - no prep needed. If there's a fit, we move fast, every stage has a purpose, and we'll tell you what we're looking for at each one. If there's anything we can do to support you through the process, whether that's adjustments or anything else, please let us know. As an FCA regulated business, we conduct background checks (DBS and AML) on all successful candidates who are offered a position at Raylo during the onboarding process. Diversity & Inclusion at Raylo At Raylo, we celebrate diversity and are committed to creating an inclusive workplace where everyone can thrive. We welcome people of all backgrounds, experiences, and perspectives, believing they make us stronger.
Story Terrace Inc.
About us: We are a rapidly growing MGA (Managing General Agent) underwriting trade credit insurance and surety products. Since launching commercially in 2022, we have expanded across the UK, EU, US and Canada and now serve global corporates through a combination of insurance expertise and proprietary technology. Named the fastest-growing software company in the UK by the Sunday Times Tech 100, and the fastest-growing InsurTech in the UK and Ireland by Sifted. This is an opportunity to join a business at an early stage of its growth and gain exposure to a breadth of commercial, risk, legal and regulatory matters. The key bits: Location: London (Bermondsey Street, London Bridge). Three days per week in the office. Experience: At least 10 years experience in Credit Insurance. Interview process: Introductory call Meeting with VP of Legal and Compliance, one of CEO / Group Chief Underwriting Officer (CUO) About the role: You will be working closely with the VP of Legal and Compliance, Group CUO and with the Commercial teams globally. You will take primary responsibility for the insurance wording and policy documentation workstream, focusing on trade credit insurance policy wordings and endorsements, with occasional work on surety bonds and counterindemnities, across multiple jurisdictions. Alongside this core responsibility, you will be involved in new product launches, and supporting the legal and compliance work required by a fast-growing regulated business. This is a broad role. You will take ownership of significant workstreams, and have the opportunity to develop as the business grows. Responsibilities: Draft, review and negotiate policy wordings and endorsements, and related documentation. Own and maintain the policy wordings library and version control process across all active jurisdictions. Support new product launches and new market entries, working with legal and compliance and external counsel where required. Review and negotiate broker terms of business agreements and non-disclosure agreements Support compliance with ongoing regulatory requirements, including working with legal and compliance and our external partners on our USA policy wording filings Build and maintain legal templates, playbooks and process documentation Use AI tools as a core part of service delivery, helping the commercial function operate efficiently and scale effectively You might be a good fit if: You have experience as a Credit Insurance Commercial Underwriter: drafting or reviewing policy wordings, endorsements, or insurance-related commercial documentation. You have a thorough understanding and wide experience of a broad range of policy structures including; single risks, excess of loss, framework policies, etc. You enjoy taking ownership of your work and exercising judgement about when to elevate and are a team player. You are agile in the way you prioritise your work. You are commercially minded and able to balance legal risk with practical business outcomes. You are intellectually curious and excited by the prospect of learning quickly across a broad range of underwriting, legal and regulatory topics. You see AI as a practical tool for improving legal delivery and are keen to experiment with new tools and workflows. You communicate clearly, concisely and confidently, both in writing and in person. Logistics: Employment type: Permanent Employee Share Option Pool: available Company benefits: Private healthcare Private pension 25 days' annual leave plus bank holidays Enhanced parental leave. Cycle to Work and Electric Vehicle schemes. £100 per year towards a physical challenge of your choice.
About us: We are a rapidly growing MGA (Managing General Agent) underwriting trade credit insurance and surety products. Since launching commercially in 2022, we have expanded across the UK, EU, US and Canada and now serve global corporates through a combination of insurance expertise and proprietary technology. Named the fastest-growing software company in the UK by the Sunday Times Tech 100, and the fastest-growing InsurTech in the UK and Ireland by Sifted. This is an opportunity to join a business at an early stage of its growth and gain exposure to a breadth of commercial, risk, legal and regulatory matters. The key bits: Location: London (Bermondsey Street, London Bridge). Three days per week in the office. Experience: At least 10 years experience in Credit Insurance. Interview process: Introductory call Meeting with VP of Legal and Compliance, one of CEO / Group Chief Underwriting Officer (CUO) About the role: You will be working closely with the VP of Legal and Compliance, Group CUO and with the Commercial teams globally. You will take primary responsibility for the insurance wording and policy documentation workstream, focusing on trade credit insurance policy wordings and endorsements, with occasional work on surety bonds and counterindemnities, across multiple jurisdictions. Alongside this core responsibility, you will be involved in new product launches, and supporting the legal and compliance work required by a fast-growing regulated business. This is a broad role. You will take ownership of significant workstreams, and have the opportunity to develop as the business grows. Responsibilities: Draft, review and negotiate policy wordings and endorsements, and related documentation. Own and maintain the policy wordings library and version control process across all active jurisdictions. Support new product launches and new market entries, working with legal and compliance and external counsel where required. Review and negotiate broker terms of business agreements and non-disclosure agreements Support compliance with ongoing regulatory requirements, including working with legal and compliance and our external partners on our USA policy wording filings Build and maintain legal templates, playbooks and process documentation Use AI tools as a core part of service delivery, helping the commercial function operate efficiently and scale effectively You might be a good fit if: You have experience as a Credit Insurance Commercial Underwriter: drafting or reviewing policy wordings, endorsements, or insurance-related commercial documentation. You have a thorough understanding and wide experience of a broad range of policy structures including; single risks, excess of loss, framework policies, etc. You enjoy taking ownership of your work and exercising judgement about when to elevate and are a team player. You are agile in the way you prioritise your work. You are commercially minded and able to balance legal risk with practical business outcomes. You are intellectually curious and excited by the prospect of learning quickly across a broad range of underwriting, legal and regulatory topics. You see AI as a practical tool for improving legal delivery and are keen to experiment with new tools and workflows. You communicate clearly, concisely and confidently, both in writing and in person. Logistics: Employment type: Permanent Employee Share Option Pool: available Company benefits: Private healthcare Private pension 25 days' annual leave plus bank holidays Enhanced parental leave. Cycle to Work and Electric Vehicle schemes. £100 per year towards a physical challenge of your choice.