Adobe Systems GmbH
JOB LEVEL P40 EMPLOYEE ROLE Individual Contributor The Opportunity Adobe is looking for an experienced and highly motivated Strategic Sales Account Executive to join our Digital Experience team. This role focuses on selling Adobe Experience Platform and Adobe Customer Journey Management & Data and Insights platforms, helping medium and large enterprises transform how they manage customer experiences, customer journeys, analytics and insights. You'll be at the forefront of driving pipeline and revenue growth, owning the end-to-end sales cycle. From generating new leads to closing complex enterprise deals. Your ability to deeply understand client challenges across marketing and operations, articulate value through digital transformation, and orchestrate internal and external teams will be critical to your success. Ideally, you bring experience selling enterprise software solutions within the Customer Journey Management and/or Analytics & Insights Management space, preferably into the Retail, CPG or FMCG sector. What You'll Do Build and implement a robust go-to-market plan in partnership with BDRs, Marketing, Partner Managers, and Solution Consultants Proactively identify and qualify new business opportunities through value-based engagement Develop and manage trusted relationships at C-level and VP-level within key enterprise accounts Deliver compelling, insight-led value propositions that connect Adobe Experience Platform to measurable business outcomes Own and lead the full sales cycle from discovery to negotiation and contract closure - across both software and services Accurately forecast pipeline and revenue, aligning activities to quarterly and annual sales targets Collaborate closely with Pre-Sales, Solution Consulting, Professional Services, Deal Desk, and Legal to drive deal velocity and customer success What You Need to Succeed Enterprise Sales Expertise Proven track record in enterprise SaaS sales, with a history of consistently exceeding quota Strong command of solution selling techniques, including qualification, customer mapping, and ROI-based selling Skilled in negotiating complex contracts and closing high-value deals with C-level executives Product and Industry Knowledge Knowledge of Adobe Experience Platform, with a focus on Customer Journeys and Data & Insights Understanding of the Digital Experience and Industry Trends and future trends Experience in the Professional Services & Technology industry is a strong plus Customer-Centric Approach Ability to consult with multiple decision makers, understand their business goals, and tailor solutions accordingly Thrives in a collaborative environment, working cross-functionally to uncover opportunities and drive meaningful outcomes Operational Excellence Highly organised, with a strong focus on pipeline hygiene, forecasting accuracy, and territory planning Comfortable navigating large, matrixed organisations internally and externally As our many awards will tell you, at Adobe you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. Internal Opportunities Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe! Put your best foot forward: 1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work. 2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in. 3. Check out these tips to help you prep for interviews. 4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll . Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .
JOB LEVEL P40 EMPLOYEE ROLE Individual Contributor The Opportunity Adobe is looking for an experienced and highly motivated Strategic Sales Account Executive to join our Digital Experience team. This role focuses on selling Adobe Experience Platform and Adobe Customer Journey Management & Data and Insights platforms, helping medium and large enterprises transform how they manage customer experiences, customer journeys, analytics and insights. You'll be at the forefront of driving pipeline and revenue growth, owning the end-to-end sales cycle. From generating new leads to closing complex enterprise deals. Your ability to deeply understand client challenges across marketing and operations, articulate value through digital transformation, and orchestrate internal and external teams will be critical to your success. Ideally, you bring experience selling enterprise software solutions within the Customer Journey Management and/or Analytics & Insights Management space, preferably into the Retail, CPG or FMCG sector. What You'll Do Build and implement a robust go-to-market plan in partnership with BDRs, Marketing, Partner Managers, and Solution Consultants Proactively identify and qualify new business opportunities through value-based engagement Develop and manage trusted relationships at C-level and VP-level within key enterprise accounts Deliver compelling, insight-led value propositions that connect Adobe Experience Platform to measurable business outcomes Own and lead the full sales cycle from discovery to negotiation and contract closure - across both software and services Accurately forecast pipeline and revenue, aligning activities to quarterly and annual sales targets Collaborate closely with Pre-Sales, Solution Consulting, Professional Services, Deal Desk, and Legal to drive deal velocity and customer success What You Need to Succeed Enterprise Sales Expertise Proven track record in enterprise SaaS sales, with a history of consistently exceeding quota Strong command of solution selling techniques, including qualification, customer mapping, and ROI-based selling Skilled in negotiating complex contracts and closing high-value deals with C-level executives Product and Industry Knowledge Knowledge of Adobe Experience Platform, with a focus on Customer Journeys and Data & Insights Understanding of the Digital Experience and Industry Trends and future trends Experience in the Professional Services & Technology industry is a strong plus Customer-Centric Approach Ability to consult with multiple decision makers, understand their business goals, and tailor solutions accordingly Thrives in a collaborative environment, working cross-functionally to uncover opportunities and drive meaningful outcomes Operational Excellence Highly organised, with a strong focus on pipeline hygiene, forecasting accuracy, and territory planning Comfortable navigating large, matrixed organisations internally and externally As our many awards will tell you, at Adobe you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, and explore the fantastic benefits we offer at Adobe is an equal opportunity employer. We hire dedicated individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours. Internal Opportunities Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe! Put your best foot forward: 1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work. 2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in. 3. Check out these tips to help you prep for interviews. 4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll . Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .
Adobe Systems GmbH
JOB LEVEL M50 EMPLOYEE ROLE People Manager The Opportunity We are hiring a Senior Manager of Customer Success to join our EMEA Education team. This individual will engage directly with academic leadership and collaborators, IT partners, and internal marketing teams as well as collaborate with sales team to support the educational sector. What you'll Do Lead a top-performing team of Education Customer Success professionals passionate about elevating Adobe's Digital Media solutions in EMEA higher education institutions. Establish ways to engage with leaders optimally using plans, briefings, and reports for clear communication. Own the execution of scalable engagement programs and repeatable practices that align with Adobe's customer success approach and drive active use across institutions. Monitor team performance and engagement metrics to improve delivery of programs, results and support operational efficiency. Lead planning discussions by providing field insight on team capacity, program needs, and areas of opportunity to improve engagement delivery. Collaborate across Product, Marketing, and Strategic Development to align team efforts, drive consistent execution of engagement programs, and ensure institutions receive a unified Adobe experience. Serve as the voice of the customer internally at Adobe - sharing strategic use cases, process improvements, and asks back into the internal ecosystem. Shape and refine Adobe's future Customer Success strategy in Education by aligning team initiatives with company-wide goals and important metrics. Cultivate a strategic and accessible partnership with the EMEA EDU Sales team, providing thought leadership and participating in presales conversations with top institutional opportunities. Attract, recruit, inspire and retain the best talent. What you need to succeed Proven experience leading teams with a strong focus on program execution, and delivering against defined engagement goals. Higher education experience strongly preferred. In-depth understanding of the Higher Education landscape, with a track record of implementing strategies to boost academic engagement, student programming, campus events, and institution-wide integration of Adobe tools to support active use and adoption. Strong communicator with experience communicating team outcomes and program results to cross-functional partners and senior leadership. Proven track record in encouraging alignment across internal teams to ensure strong program delivery and operational consistency. Analytical approach with experience using CRM data to guide execution and share actionable insights with cross-functional teams. Ability to adapt quickly in a fast-paced environment while balancing immediate priorities with long-term program goals. Internal Opportunities Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe! Put your best foot forward: 1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work. 2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in. 3. Check out these tips to help you prep for interviews. 4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll . Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .
JOB LEVEL M50 EMPLOYEE ROLE People Manager The Opportunity We are hiring a Senior Manager of Customer Success to join our EMEA Education team. This individual will engage directly with academic leadership and collaborators, IT partners, and internal marketing teams as well as collaborate with sales team to support the educational sector. What you'll Do Lead a top-performing team of Education Customer Success professionals passionate about elevating Adobe's Digital Media solutions in EMEA higher education institutions. Establish ways to engage with leaders optimally using plans, briefings, and reports for clear communication. Own the execution of scalable engagement programs and repeatable practices that align with Adobe's customer success approach and drive active use across institutions. Monitor team performance and engagement metrics to improve delivery of programs, results and support operational efficiency. Lead planning discussions by providing field insight on team capacity, program needs, and areas of opportunity to improve engagement delivery. Collaborate across Product, Marketing, and Strategic Development to align team efforts, drive consistent execution of engagement programs, and ensure institutions receive a unified Adobe experience. Serve as the voice of the customer internally at Adobe - sharing strategic use cases, process improvements, and asks back into the internal ecosystem. Shape and refine Adobe's future Customer Success strategy in Education by aligning team initiatives with company-wide goals and important metrics. Cultivate a strategic and accessible partnership with the EMEA EDU Sales team, providing thought leadership and participating in presales conversations with top institutional opportunities. Attract, recruit, inspire and retain the best talent. What you need to succeed Proven experience leading teams with a strong focus on program execution, and delivering against defined engagement goals. Higher education experience strongly preferred. In-depth understanding of the Higher Education landscape, with a track record of implementing strategies to boost academic engagement, student programming, campus events, and institution-wide integration of Adobe tools to support active use and adoption. Strong communicator with experience communicating team outcomes and program results to cross-functional partners and senior leadership. Proven track record in encouraging alignment across internal teams to ensure strong program delivery and operational consistency. Analytical approach with experience using CRM data to guide execution and share actionable insights with cross-functional teams. Ability to adapt quickly in a fast-paced environment while balancing immediate priorities with long-term program goals. Internal Opportunities Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We're glad that you're pursuing a new opportunity at Adobe! Put your best foot forward: 1. Update your Resume/CV and Workday profile - don't forget to include your uniquely 'Adobe' experiences and volunteer work. 2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you're interested in. 3. Check out these tips to help you prep for interviews. 4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll . Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth. At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email or call .