A cutting-edge technology company in the United Kingdom is looking for a Senior Full Stack Engineer. The successful candidate will contribute to the development of voice assistant platforms, focusing on backend and frontend solutions. Applicants should have over three years of experience and expertise in Python or Go, Typescript, and React. The role offers flexible working arrangements and a collaborative environment with a focus on technological innovation.
Dec 16, 2025
Full time
A cutting-edge technology company in the United Kingdom is looking for a Senior Full Stack Engineer. The successful candidate will contribute to the development of voice assistant platforms, focusing on backend and frontend solutions. Applicants should have over three years of experience and expertise in Python or Go, Typescript, and React. The role offers flexible working arrangements and a collaborative environment with a focus on technological innovation.
Senior Full Stack Engineer (Must be based in UK) United Kingdom PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Responsibilities: Contributing to our user-facing platform for building and configuring voice assistants Contributing to the implementation of our multi-tenant infrastructure, across multiple cloud vendors ensuring long-term scalability and maintainability Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews Working independently on the technical design and implementation of full stack features for our agent studio platform, from UI through backend to data pipelines Requirements: 3+ years as a professional Software Engineer, with significant experience delivering both backend and frontend features in production Proficiency in Python or Go, Typescript and React all a must Hands-on experience in designing, deploying, and maintaining RESTful APIs Experience with one or more cloud services: AWS, GCP, Azure Understanding of algorithms, data structures, system design and complexity analysis We're looking for talented Senior Full Stack Software Engineers to join one of our three high impact teams: Runtime, Data, and Product Engineering. All three teams work closely together, share high engineering standards, and solve challenging technical problems at scale, but each has its own mission and area of focus. Runtime: own the global infrastructure that powers real-time voice interactions. In this role, you'll work at the core of the agentic process - streaming audio, transcribing speech, using LLMs and acting on their output, and synthesising natural voice. You'll design and optimise systems across VoIP, WebRTC to deliver low-latency, secure, and reliable conversations. Your work directly shapes the user experience of every call, driving down response times, improving comprehension, and ensuring we meet strict SLAs for performance and security. Data: play a key role in delivering the next generation of our no-code agent studio platform. You'll be leading the design and development of features that power insight generation, reporting, and the data-driven backbone of our no-code platform for building voice assistants. Product Engineering: help shape our cutting-edge low-code platform. This role offers the opportunity to work end-to-end, from design to implementation, on creating features which enable a simple user experience for interacting with complex AI systems. You'll go through a centralized hiring process that lets us get to know your skills and preferences, while you explore which team best aligns with your interests and expertise. At the end, we'll match you with the team where you can have the most impact. We currently have multiple engineering roles open across different teams. Please apply to the one role that feels like the best match for your skills. Our Talent team will review your application against all open positions. If we believe you may be a stronger fit for another role or team, we'll ensure your application is considered there as well. Benefits and culture Participation in the company's employee share options plan Flexible working from home policy Work from outside of the UK for up to 6 months each year TELUS Health EAP 24/7 - confidential support for work, health, or life challenges Annual learning and development allowance One-off WFH allowance to improve comfort and focus Company-funded fertility and family-forming programmes Private healthcare and dental cover, gym discounts, and access to mental health programs At PolyAI, we take great pride in our values - they guide everything we do. Our core values are: Only the best: We hire people who strive for excellence and push for the best outcomes. Ownership: We care deeply about what we do and take responsibility for initiatives and outcomes. Relentlessly improve: We continuously evolve to transform the world of conversational AI. Bias for action: We move quickly, take calculated risks, and deliver impact. Disagree and commit: We work to understand decisions and commit fully once they are made. Build for people: We build experiences that people enjoy and that enable automation. Equal opportunity: PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on business needs without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Please note: This description excludes time-sensitive application forms and notices unrelated to the role. Apply for this job indicates a required field
Dec 16, 2025
Full time
Senior Full Stack Engineer (Must be based in UK) United Kingdom PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. Responsibilities: Contributing to our user-facing platform for building and configuring voice assistants Contributing to the implementation of our multi-tenant infrastructure, across multiple cloud vendors ensuring long-term scalability and maintainability Taking a major role in our software development, through writing code, tests, as well as contributing to design ideas, documents and performing code reviews Working independently on the technical design and implementation of full stack features for our agent studio platform, from UI through backend to data pipelines Requirements: 3+ years as a professional Software Engineer, with significant experience delivering both backend and frontend features in production Proficiency in Python or Go, Typescript and React all a must Hands-on experience in designing, deploying, and maintaining RESTful APIs Experience with one or more cloud services: AWS, GCP, Azure Understanding of algorithms, data structures, system design and complexity analysis We're looking for talented Senior Full Stack Software Engineers to join one of our three high impact teams: Runtime, Data, and Product Engineering. All three teams work closely together, share high engineering standards, and solve challenging technical problems at scale, but each has its own mission and area of focus. Runtime: own the global infrastructure that powers real-time voice interactions. In this role, you'll work at the core of the agentic process - streaming audio, transcribing speech, using LLMs and acting on their output, and synthesising natural voice. You'll design and optimise systems across VoIP, WebRTC to deliver low-latency, secure, and reliable conversations. Your work directly shapes the user experience of every call, driving down response times, improving comprehension, and ensuring we meet strict SLAs for performance and security. Data: play a key role in delivering the next generation of our no-code agent studio platform. You'll be leading the design and development of features that power insight generation, reporting, and the data-driven backbone of our no-code platform for building voice assistants. Product Engineering: help shape our cutting-edge low-code platform. This role offers the opportunity to work end-to-end, from design to implementation, on creating features which enable a simple user experience for interacting with complex AI systems. You'll go through a centralized hiring process that lets us get to know your skills and preferences, while you explore which team best aligns with your interests and expertise. At the end, we'll match you with the team where you can have the most impact. We currently have multiple engineering roles open across different teams. Please apply to the one role that feels like the best match for your skills. Our Talent team will review your application against all open positions. If we believe you may be a stronger fit for another role or team, we'll ensure your application is considered there as well. Benefits and culture Participation in the company's employee share options plan Flexible working from home policy Work from outside of the UK for up to 6 months each year TELUS Health EAP 24/7 - confidential support for work, health, or life challenges Annual learning and development allowance One-off WFH allowance to improve comfort and focus Company-funded fertility and family-forming programmes Private healthcare and dental cover, gym discounts, and access to mental health programs At PolyAI, we take great pride in our values - they guide everything we do. Our core values are: Only the best: We hire people who strive for excellence and push for the best outcomes. Ownership: We care deeply about what we do and take responsibility for initiatives and outcomes. Relentlessly improve: We continuously evolve to transform the world of conversational AI. Bias for action: We move quickly, take calculated risks, and deliver impact. Disagree and commit: We work to understand decisions and commit fully once they are made. Build for people: We build experiences that people enjoy and that enable automation. Equal opportunity: PolyAI is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on business needs without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Please note: This description excludes time-sensitive application forms and notices unrelated to the role. Apply for this job indicates a required field
Engineering Manager (Must be based in UK) UK PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team, you will take a lead role in developing real world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Forward Deployed Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing reports and projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Main Responsibilities: Lead, mentor, and develop a high performing engineering team focused on delivering voice AI solutions. Foster a culture of collaboration, innovation, and continuous improvement within the engineering department. Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth. Encourage technical excellence by promoting best practices, knowledge sharing, and cutting edge AI methodologies. Establish and maintain engineering processes and standards to ensure consistent, high quality results across all projects. Provide hands on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience. Experience with agile project management, such as scrum, kanban, post mortems etc. 2+ years of software engineering manager experience. Experience with algorithms, data structures, complexity analysis, and software design. Experience with one or more programming languages such as Python or Go. Working proficiency in verbal and written English. Exceptional communication and interpersonal skills. Preferred Requirements: 2+ years of experience in technical project management, preferably in a related industry. Knowledge of REST APIs and associated technologies such as OAuth2.0. Willing to get hands on solving problems to help the team and project move forward. A proactive collaborator with experience in interacting with different teams of varying complexity. Experience / Knowledge of deployment AI products or solutions at scale. Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS. Understanding of the software deployment cycle, including local deployments, testing, code reviews etc. Experience with Go programming language. We offer competitive compensation based on experience, expertise, and the level of responsibility. This role also includes equity, giving you the opportunity to share in the long term success of the business. The listed expectations reflect what we're hiring for, so we encourage you to review the job description carefully. Participation in the company's employee share options plan Flexible working from home policy Work from outside of the UK for up to 6 months each year TELUS Health EAP 24/7 - offers you and your chosen family confidential, judgment free support for any work, health, or life challenge Annual learning and development allowance We're all about making WFH work for you - that's why we offer a one off WFH allowance when you join. Offering perks like noise cancelling headphones or a comfortable desk chair to boost your comfort and focus! Company funded fertility and family forming programmes Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we don't agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
Dec 16, 2025
Full time
Engineering Manager (Must be based in UK) UK PolyAI automates customer service through lifelike voice assistants that let customers lead a conversation. Our voice assistants make it possible for businesses to deliver outstanding customer service that rivals their human agents. Our customers, which include the world's leading logos, are expanding how they use our platform, driving automation of critical customer service operations and integrating PolyAI into their daily customer service workflows. As part of the project team, you will take a lead role in developing real world systems for our customers that take 1000s of calls every single day. You will work closely with Project Managers, Forward Deployed Engineers and Dialogue Designers to build out and maintain highly specialised software that delights our clients and their customers. As an Engineering Manager, you will be responsible for managing reports and projects to ensure the proposed plan abides by the timeline, team capacity, budget, and scope. This role involves both technical expertise, project management, and people management skills. Main Responsibilities: Lead, mentor, and develop a high performing engineering team focused on delivering voice AI solutions. Foster a culture of collaboration, innovation, and continuous improvement within the engineering department. Set clear objectives, monitor performance, and provide constructive feedback to drive professional growth. Encourage technical excellence by promoting best practices, knowledge sharing, and cutting edge AI methodologies. Establish and maintain engineering processes and standards to ensure consistent, high quality results across all projects. Provide hands on technical leadership, guiding engineers through complex AI challenges, from model development to system integration. BS degree in Engineering / Science or a related technical field involving coding, or equivalent industry experience. Experience with agile project management, such as scrum, kanban, post mortems etc. 2+ years of software engineering manager experience. Experience with algorithms, data structures, complexity analysis, and software design. Experience with one or more programming languages such as Python or Go. Working proficiency in verbal and written English. Exceptional communication and interpersonal skills. Preferred Requirements: 2+ years of experience in technical project management, preferably in a related industry. Knowledge of REST APIs and associated technologies such as OAuth2.0. Willing to get hands on solving problems to help the team and project move forward. A proactive collaborator with experience in interacting with different teams of varying complexity. Experience / Knowledge of deployment AI products or solutions at scale. Knowledge of telephony protocols such as SIP, or knowledge of associated networking protocols like TLS. Understanding of the software deployment cycle, including local deployments, testing, code reviews etc. Experience with Go programming language. We offer competitive compensation based on experience, expertise, and the level of responsibility. This role also includes equity, giving you the opportunity to share in the long term success of the business. The listed expectations reflect what we're hiring for, so we encourage you to review the job description carefully. Participation in the company's employee share options plan Flexible working from home policy Work from outside of the UK for up to 6 months each year TELUS Health EAP 24/7 - offers you and your chosen family confidential, judgment free support for any work, health, or life challenge Annual learning and development allowance We're all about making WFH work for you - that's why we offer a one off WFH allowance when you join. Offering perks like noise cancelling headphones or a comfortable desk chair to boost your comfort and focus! Company funded fertility and family forming programmes Private healthcare and dental cover, discounts on gym members and relaxation apps, and access to a range of mental health programs At PolyAI, we take great pride in our values - they guide everything we do. We believe that a strong culture leads to meaningful work and lasting impact. Only the best We expect the best from our people, we hire people that expect the best from themselves, and we nurture this drive for excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take calculated risks and we deliver impact fast. Disagree and commit We are all working toward the same goal. If we don't agree with something, we work hard to understand it and when a decision is made, we accept it and give it our all. Build for people We want the world to enjoy the experiences they have with us. We are building for a future that prefers automation. PolyAI is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions at PolyAI will be based on the business needs without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, neurodiversity status or disability status. Kindly find the Privacy Notice for our recruitment process by following the link here. This document provides important information regarding how we handle your personal data throughout the recruitment journey.
A leading technology firm in the UK seeks an Engineering Manager to lead engineering efforts and manage a talented team. Responsibilities include mentoring engineers, fostering a culture of innovation, and providing technical leadership. Candidates should have a BS degree in a relevant field and a strong background in project management and software development. This role offers competitive compensation, equity participation, and flexible working arrangements.
Dec 16, 2025
Full time
A leading technology firm in the UK seeks an Engineering Manager to lead engineering efforts and manage a talented team. Responsibilities include mentoring engineers, fostering a culture of innovation, and providing technical leadership. Candidates should have a BS degree in a relevant field and a strong background in project management and software development. This role offers competitive compensation, equity participation, and flexible working arrangements.