At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, we aim to strengthen our team with experienced, forward-thinking Underwriters. We're expanding our Manchester branch and seeking a New Business Senior Underwriter in Property and Casualty to manage profitability, influence the underwriting team, and foster stakeholder collaboration. This role offers vital opportunities to drive growth, enhance technical and trading capabilities, and deliver exceptional service to our customers. By building strong relationships with brokers and internal teams, you'll help set the foundation for the branch's ongoing success and development. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least three days a week (60%) away from home. Away from home means either attendance at our office location in Manchester, visiting clients or attending industry events. What you'll be doing: Act as the face of AXA in presenting propositions for larger Mid-Market and Mid-Corporate risks, based on industry knowledge and technical underwriting expertise, subject to the scale and complexity of the case. Work with Trading Underwriters to negotiate coverage, wordings and pricing that differentiate AXA to meet customer needs. Proactively develop a robust pipeline of Mid-Market and Mid-Corporate qualified growth opportunities leveraging both client and broker relationships, ensuring pipeline is effectively managed and realised. Lead and fully embed the large case management process for new business. Develop and build collaborative broker relationships, sometimes client, across the region, taking full ownership for the generation and placement of profitable commercial business from self-sourced. Underwrite profitable new business, in line with AXA established underwriting controls and practices and act as a referral point in branch across new business. Develop and maintain a quality distribution strategy and communication plan with key influential brokers to ensure financial KPIs achieved. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply What you'll bring: Technical underwriting expertise in a commercial insurance environment. Sound understanding of the Manchester insurance market. Proven experience in decision making on a wide range of technical underwriting scenarios within a Commercial environment. Coaching and development skills within in a similar environment and experience of working in teams and successful record of delivering results. Strong trading capability - commercial awareness, negotiation skills and the ability to build strong broker relationships. Pragmatic decision making, analytical and numerical reasoning skills. Excellent risk assessment and risk management skills. Progress towards Dip CII qualification is desirable. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
Jan 07, 2026
Full time
At AXA Commercial, we support our business customers, large and small, by making it easy for them to do business with us in the way that suits them. Whether they insure with us via brokers, directly on the phone or online through comparison sites, we've got them covered. Building on our success, we aim to strengthen our team with experienced, forward-thinking Underwriters. We're expanding our Manchester branch and seeking a New Business Senior Underwriter in Property and Casualty to manage profitability, influence the underwriting team, and foster stakeholder collaboration. This role offers vital opportunities to drive growth, enhance technical and trading capabilities, and deliver exceptional service to our customers. By building strong relationships with brokers and internal teams, you'll help set the foundation for the branch's ongoing success and development. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least three days a week (60%) away from home. Away from home means either attendance at our office location in Manchester, visiting clients or attending industry events. What you'll be doing: Act as the face of AXA in presenting propositions for larger Mid-Market and Mid-Corporate risks, based on industry knowledge and technical underwriting expertise, subject to the scale and complexity of the case. Work with Trading Underwriters to negotiate coverage, wordings and pricing that differentiate AXA to meet customer needs. Proactively develop a robust pipeline of Mid-Market and Mid-Corporate qualified growth opportunities leveraging both client and broker relationships, ensuring pipeline is effectively managed and realised. Lead and fully embed the large case management process for new business. Develop and build collaborative broker relationships, sometimes client, across the region, taking full ownership for the generation and placement of profitable commercial business from self-sourced. Underwrite profitable new business, in line with AXA established underwriting controls and practices and act as a referral point in branch across new business. Develop and maintain a quality distribution strategy and communication plan with key influential brokers to ensure financial KPIs achieved. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply What you'll bring: Technical underwriting expertise in a commercial insurance environment. Sound understanding of the Manchester insurance market. Proven experience in decision making on a wide range of technical underwriting scenarios within a Commercial environment. Coaching and development skills within in a similar environment and experience of working in teams and successful record of delivering results. Strong trading capability - commercial awareness, negotiation skills and the ability to build strong broker relationships. Pragmatic decision making, analytical and numerical reasoning skills. Excellent risk assessment and risk management skills. Progress towards Dip CII qualification is desirable. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary Annual company & performance-based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: AXA Commercial protects businesses, from multinationals to micro start-ups, giving them the confidence to thrive. We're currently making our biggest ever investment to develop the expertise and skills we need to be the best. We're a vibrant community where everyone is supported to learn, develop, and take ownership of their work.
A leading insurance provider is expanding its Manchester branch, seeking a Senior Underwriter in Property and Casualty. The role involves managing profitability, developing broker relationships, and making underwriting decisions. Ideally, candidates should have technical underwriting expertise and a sound understanding of the Manchester insurance market. The position balances home and office work, encouraging a flexible work environment while providing competitive salary and benefits including annual bonuses, pension schemes, and various employee perks.
Jan 07, 2026
Full time
A leading insurance provider is expanding its Manchester branch, seeking a Senior Underwriter in Property and Casualty. The role involves managing profitability, developing broker relationships, and making underwriting decisions. Ideally, candidates should have technical underwriting expertise and a sound understanding of the Manchester insurance market. The position balances home and office work, encouraging a flexible work environment while providing competitive salary and benefits including annual bonuses, pension schemes, and various employee perks.
Description Are you a registered adult nurse? Do you have cancer nursing experience? If you're looking for a role with variety and learning opportunities, this could be an excellent option for you. You'll use your clinical and case management skills to provide a high-quality care service to our members and their families undergoing treatment for cancer. You'll work closely with clinicians and hospitals to get the best care for our members. AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Effectively manage claims and act as a clinical expert providing our members with specialist knowledge and assistance. Ensure members are aware of the treatment options within their cover and keep them informed of the progress of their claims. Provide telephone support during a difficult time to our members and their family. Be interested in our team, department and the wider business targets and how you can personally contribute to achieve these. Understand and role model the principles of claims cost management and identify potential areas of leakage. Develop in-depth knowledge, expertise and proficiency. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Registered Adult Nurse (RN). Nursing diploma or Bachelor of Science (BSc) degree in nursing. Current registration with the Nursing Midwifery Council (NMC). Ideally, you'll have cancer nursing experience. High levels of judgement, decision making and ownership. Excellent communication and negotiation skills. Effective relationship management skills. Ability to manage difficult conversations. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £36,750 dependent on experience Annual company & performance based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Hybrid Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
Jan 01, 2026
Full time
Description Are you a registered adult nurse? Do you have cancer nursing experience? If you're looking for a role with variety and learning opportunities, this could be an excellent option for you. You'll use your clinical and case management skills to provide a high-quality care service to our members and their families undergoing treatment for cancer. You'll work closely with clinicians and hospitals to get the best care for our members. AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at one of our office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Effectively manage claims and act as a clinical expert providing our members with specialist knowledge and assistance. Ensure members are aware of the treatment options within their cover and keep them informed of the progress of their claims. Provide telephone support during a difficult time to our members and their family. Be interested in our team, department and the wider business targets and how you can personally contribute to achieve these. Understand and role model the principles of claims cost management and identify potential areas of leakage. Develop in-depth knowledge, expertise and proficiency. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Registered Adult Nurse (RN). Nursing diploma or Bachelor of Science (BSc) degree in nursing. Current registration with the Nursing Midwifery Council (NMC). Ideally, you'll have cancer nursing experience. High levels of judgement, decision making and ownership. Excellent communication and negotiation skills. Effective relationship management skills. Ability to manage difficult conversations. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary of up to £36,750 dependent on experience Annual company & performance based bonus Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 25 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Hybrid Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
A leading insurance company in the UK seeks a Senior Marketing Leadership role to shape and execute customer experience strategies. You will develop comprehensive marketing initiatives that ensure customer satisfaction and drive business growth. Ideal candidates will have extensive experience in marketing leadership, particularly in the insurance or financial sector, with strong analytical skills and the ability to lead transformational projects. This role offers flexible working arrangements and a competitive benefits package.
Jan 01, 2026
Full time
A leading insurance company in the UK seeks a Senior Marketing Leadership role to shape and execute customer experience strategies. You will develop comprehensive marketing initiatives that ensure customer satisfaction and drive business growth. Ideal candidates will have extensive experience in marketing leadership, particularly in the insurance or financial sector, with strong analytical skills and the ability to lead transformational projects. This role offers flexible working arrangements and a competitive benefits package.
Do you have extensive experience in a senior marketing leadership role, preferably within insurance or financial services? We're looking for someone to lead AXA Health's Marketing and Customer Experience (CX) team. Part of Distribution and Marketing's senior leadership team, you'll be responsible for shaping and executing marketing and customer experience strategic vision for the AXA Health brand. You'll create demand for our brand, products and services. Your role is critical in driving business growth, enhancing customer loyalty, driving greater equity in the AXA Health brand, ensuring customer interactions are both seamless and impactful. In collaboration with Product & Proposition and Distribution teams, you'll align product and marketing strategies with distribution objectives to maximise demand and increase market share and profitability. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at either our Tunbridge Wells, Leicester, Bournemouth or Bristol office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Develop and implement a forward-thinking marketing and customer experience strategy that aligns with AXA Heath overall business goals and performance. Lead the transformation of customer experience initiatives to enhance satisfaction, engagement, and retention across all customer touchpoints. Oversee the development and execution of comprehensive brand strategies that enhance brand equity and market visibility of the AXA Health brand in the UK. Leverage customer data and advanced analytics to derive actionable insights that inform marketing strategies and enhance the customer journey, acquisition and retention. Own the digital marketing strategy, ensuring the effective use of digital channels to drive engagement, conversion, and customer loyalty. Ensure marketing and customer experience initiatives comply with industry regulations and company policies, particularly in relation to data protection and consumer rights. Anticipate potential risks and challenges in marketing strategies and develop proactive mitigation plans. Inspire and develop a high-performing team of marketing and customer experience professionals, promoting a culture of innovation, accountability, and excellence. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Extensive experience in a senior marketing leadership role, preferably within the financial services or insurance industry. Proven record of successfully leading large teams and managing complex marketing projects that drive business growth and customer engagement. Strong understanding of customer experiences, best practices and the ability to implement innovative solutions. Exceptional analytical skills with a strong focus on data-driven decision-making and performance measurement. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including executive leadership. Visionary leader with a strategic mindset and passion for enhancing customer experiences. Results-orientated with a strong focus on driving business growth and performance. Collaborative and agile, with the ability to thrive in a fast-paced environment and adapt to changing market dynamics. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. Please be aware that this position is a Certified Function roleunder the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Perk cash car allowance £6,700 Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
Jan 01, 2026
Full time
Do you have extensive experience in a senior marketing leadership role, preferably within insurance or financial services? We're looking for someone to lead AXA Health's Marketing and Customer Experience (CX) team. Part of Distribution and Marketing's senior leadership team, you'll be responsible for shaping and executing marketing and customer experience strategic vision for the AXA Health brand. You'll create demand for our brand, products and services. Your role is critical in driving business growth, enhancing customer loyalty, driving greater equity in the AXA Health brand, ensuring customer interactions are both seamless and impactful. In collaboration with Product & Proposition and Distribution teams, you'll align product and marketing strategies with distribution objectives to maximise demand and increase market share and profitability. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at either our Tunbridge Wells, Leicester, Bournemouth or Bristol office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Develop and implement a forward-thinking marketing and customer experience strategy that aligns with AXA Heath overall business goals and performance. Lead the transformation of customer experience initiatives to enhance satisfaction, engagement, and retention across all customer touchpoints. Oversee the development and execution of comprehensive brand strategies that enhance brand equity and market visibility of the AXA Health brand in the UK. Leverage customer data and advanced analytics to derive actionable insights that inform marketing strategies and enhance the customer journey, acquisition and retention. Own the digital marketing strategy, ensuring the effective use of digital channels to drive engagement, conversion, and customer loyalty. Ensure marketing and customer experience initiatives comply with industry regulations and company policies, particularly in relation to data protection and consumer rights. Anticipate potential risks and challenges in marketing strategies and develop proactive mitigation plans. Inspire and develop a high-performing team of marketing and customer experience professionals, promoting a culture of innovation, accountability, and excellence. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Extensive experience in a senior marketing leadership role, preferably within the financial services or insurance industry. Proven record of successfully leading large teams and managing complex marketing projects that drive business growth and customer engagement. Strong understanding of customer experiences, best practices and the ability to implement innovative solutions. Exceptional analytical skills with a strong focus on data-driven decision-making and performance measurement. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including executive leadership. Visionary leader with a strategic mindset and passion for enhancing customer experiences. Results-orientated with a strong focus on driving business growth and performance. Collaborative and agile, with the ability to thrive in a fast-paced environment and adapt to changing market dynamics. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. Please be aware that this position is a Certified Function roleunder the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Perk cash car allowance £6,700 Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
Do you have extensive experience in a senior marketing leadership role, preferably within insurance or financial services? We're looking for someone to lead AXA Health's Marketing and Customer Experience (CX) team. Part of Distribution and Marketing's senior leadership team, you'll be responsible for shaping and executing marketing and customer experience strategic vision for the AXA Health brand. You'll create demand for our brand, products and services. Your role is critical in driving business growth, enhancing customer loyalty, driving greater equity in the AXA Health brand, ensuring customer interactions are both seamless and impactful. In collaboration with Product & Proposition and Distribution teams, you'll align product and marketing strategies with distribution objectives to maximise demand and increase market share and profitability. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at either our Tunbridge Wells, Leicester, Bournemouth or Bristol office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Develop and implement a forward-thinking marketing and customer experience strategy that aligns with AXA Heath overall business goals and performance. Lead the transformation of customer experience initiatives to enhance satisfaction, engagement, and retention across all customer touchpoints. Oversee the development and execution of comprehensive brand strategies that enhance brand equity and market visibility of the AXA Health brand in the UK. Leverage customer data and advanced analytics to derive actionable insights that inform marketing strategies and enhance the customer journey, acquisition and retention. Own the digital marketing strategy, ensuring the effective use of digital channels to drive engagement, conversion, and customer loyalty. Ensure marketing and customer experience initiatives comply with industry regulations and company policies, particularly in relation to data protection and consumer rights. Anticipate potential risks and challenges in marketing strategies and develop proactive mitigation plans. Inspire and develop a high-performing team of marketing and customer experience professionals, promoting a culture of innovation, accountability, and excellence. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Extensive experience in a senior marketing leadership role, preferably within the financial services or insurance industry. Proven record of successfully leading large teams and managing complex marketing projects that drive business growth and customer engagement. Strong understanding of customer experiences, best practices and the ability to implement innovative solutions. Exceptional analytical skills with a strong focus on data-driven decision-making and performance measurement. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including executive leadership. Visionary leader with a strategic mindset and passion for enhancing customer experiences. Results-orientated with a strong focus on driving business growth and performance. Collaborative and agile, with the ability to thrive in a fast-paced environment and adapt to changing market dynamics. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. Please be aware that this position is a Certified Function roleunder the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Perk cash car allowance £6,700 Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.
Jan 01, 2026
Full time
Do you have extensive experience in a senior marketing leadership role, preferably within insurance or financial services? We're looking for someone to lead AXA Health's Marketing and Customer Experience (CX) team. Part of Distribution and Marketing's senior leadership team, you'll be responsible for shaping and executing marketing and customer experience strategic vision for the AXA Health brand. You'll create demand for our brand, products and services. Your role is critical in driving business growth, enhancing customer loyalty, driving greater equity in the AXA Health brand, ensuring customer interactions are both seamless and impactful. In collaboration with Product & Proposition and Distribution teams, you'll align product and marketing strategies with distribution objectives to maximise demand and increase market share and profitability. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means either attendance at either our Tunbridge Wells, Leicester, Bournemouth or Bristol office locations, visiting clients or attending industry events. We're also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. What you'll be doing: Develop and implement a forward-thinking marketing and customer experience strategy that aligns with AXA Heath overall business goals and performance. Lead the transformation of customer experience initiatives to enhance satisfaction, engagement, and retention across all customer touchpoints. Oversee the development and execution of comprehensive brand strategies that enhance brand equity and market visibility of the AXA Health brand in the UK. Leverage customer data and advanced analytics to derive actionable insights that inform marketing strategies and enhance the customer journey, acquisition and retention. Own the digital marketing strategy, ensuring the effective use of digital channels to drive engagement, conversion, and customer loyalty. Ensure marketing and customer experience initiatives comply with industry regulations and company policies, particularly in relation to data protection and consumer rights. Anticipate potential risks and challenges in marketing strategies and develop proactive mitigation plans. Inspire and develop a high-performing team of marketing and customer experience professionals, promoting a culture of innovation, accountability, and excellence. Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply. What you'll bring: Extensive experience in a senior marketing leadership role, preferably within the financial services or insurance industry. Proven record of successfully leading large teams and managing complex marketing projects that drive business growth and customer engagement. Strong understanding of customer experiences, best practices and the ability to implement innovative solutions. Exceptional analytical skills with a strong focus on data-driven decision-making and performance measurement. Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, including executive leadership. Visionary leader with a strategic mindset and passion for enhancing customer experiences. Results-orientated with a strong focus on driving business growth and performance. Collaborative and agile, with the ability to thrive in a fast-paced environment and adapt to changing market dynamics. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. Please be aware that this position is a Certified Function roleunder the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. What we offer: At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive: Competitive annual salary dependent on experience Annual company & performance-based bonus Perk cash car allowance £6,700 Contributory pension scheme (up to 12% employer contributions) Life Assurance (up to 10 x annual salary) Private medical cover 28 days annual leave plus Bank Holidays Opportunity to buy up to 5 extra days leave or sell up to 5 days leave Wellbeing services & resources AXA employee discounts To apply, click on the 'apply for this job' button, you'll then need to log in or create a profile to submit your CV. We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to . Who we are: At AXA Health, we're passionate about helping our members to put their health first, whether that's individuals and families, small businesses, or huge corporates. From fast access to diagnosis and treatment, to guidance and tools that can help them manage their health every day, not just when there's a problem, our members can be confident we'll guide them, every step of the way.