Overview Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings What Is the Opportunity? Travelers Legal is our in-house law firm, fully authorised and regulated as an ABS by the Solicitors Regulation Authority. Travelers Legal handles actions against Travelers' policyholders, representing and protecting their interests every step of the way. Established approximately 7 years ago through extensive and close collaboration across all parts of Travelers, it plays an integral part in the provision of an efficient and effective end to end legal service. Having exceeded expectations, Travelers Legal is again looking to expand. You will be an ambitious and personable junior insurance litigator (Solicitor, Barrister or Chartered Legal Executive), looking for an exciting opportunity to work on a variety of interesting and challenging cases and to help build on Travelers Legal's numerous successes thus far. The Hiring Manager leads the Casualty sector of the firm. You will handle a case load of small claims/fast track cases independently as well as assist on larger multi track cases, including claims arising out of road traffic accidents, employers liability and public liability. You will deliver high quality and cost-effective legal representation, demonstrate excellent litigation knowledge and provide excellent client service. You will also assist with the development of the ABS generally. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Deal with both pre-action and litigated claims to a conclusion, demonstrating an effective use of your legal and commercial skills Provide case analysis and recommendations on strategy/ADR Supervise various tasks/projects delegated to others within the team Build relationships and liaise closely with a variety of Claims Professionals, Brokers and Insureds Independently handle a moderate caseload with a likely level of low severity and complexity Work under the guidance and supervision of Natalie Simpkins and others in dealing with more complex and high exposure claims Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience in insurance litigation is highly desirable Experience in handling professional indemnity and financial risks cases is desired Advanced interpersonal skills. Persuasive legal writing skills and oral advocacy skills. Ability to clearly and succinctly articulate position. Advanced presentation skills. Ability to handle and analyse legal issues independently and with minimal supervision. Ability to work collaboratively with team members and others. Demonstrates desire to acquire effective trial skills with increased litigation complexity. Demonstrates superior legal acumen. Demonstrates personal commitment to professional development. Continued development of technical skills with the goal of handling the higher complexity/exposure cases. Personal integrity and adherence to a high degree of professionalism and ethical competency. Intermediate research skills. Intermediate negotiation skills. Ability to prioritise and organise workload. Decision making and problem solving abilities. Sense of urgency/responsiveness. What is a Must Have? Fully qualified solicitor, chartered legal executive or barrister in England and Wales Some Post Qualification Experience (PQE) What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit the life-at-travelers benefits page.
Oct 04, 2025
Full time
Overview Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings What Is the Opportunity? Travelers Legal is our in-house law firm, fully authorised and regulated as an ABS by the Solicitors Regulation Authority. Travelers Legal handles actions against Travelers' policyholders, representing and protecting their interests every step of the way. Established approximately 7 years ago through extensive and close collaboration across all parts of Travelers, it plays an integral part in the provision of an efficient and effective end to end legal service. Having exceeded expectations, Travelers Legal is again looking to expand. You will be an ambitious and personable junior insurance litigator (Solicitor, Barrister or Chartered Legal Executive), looking for an exciting opportunity to work on a variety of interesting and challenging cases and to help build on Travelers Legal's numerous successes thus far. The Hiring Manager leads the Casualty sector of the firm. You will handle a case load of small claims/fast track cases independently as well as assist on larger multi track cases, including claims arising out of road traffic accidents, employers liability and public liability. You will deliver high quality and cost-effective legal representation, demonstrate excellent litigation knowledge and provide excellent client service. You will also assist with the development of the ABS generally. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Deal with both pre-action and litigated claims to a conclusion, demonstrating an effective use of your legal and commercial skills Provide case analysis and recommendations on strategy/ADR Supervise various tasks/projects delegated to others within the team Build relationships and liaise closely with a variety of Claims Professionals, Brokers and Insureds Independently handle a moderate caseload with a likely level of low severity and complexity Work under the guidance and supervision of Natalie Simpkins and others in dealing with more complex and high exposure claims Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience in insurance litigation is highly desirable Experience in handling professional indemnity and financial risks cases is desired Advanced interpersonal skills. Persuasive legal writing skills and oral advocacy skills. Ability to clearly and succinctly articulate position. Advanced presentation skills. Ability to handle and analyse legal issues independently and with minimal supervision. Ability to work collaboratively with team members and others. Demonstrates desire to acquire effective trial skills with increased litigation complexity. Demonstrates superior legal acumen. Demonstrates personal commitment to professional development. Continued development of technical skills with the goal of handling the higher complexity/exposure cases. Personal integrity and adherence to a high degree of professionalism and ethical competency. Intermediate research skills. Intermediate negotiation skills. Ability to prioritise and organise workload. Decision making and problem solving abilities. Sense of urgency/responsiveness. What is a Must Have? Fully qualified solicitor, chartered legal executive or barrister in England and Wales Some Post Qualification Experience (PQE) What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit the life-at-travelers benefits page.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Solicitor! As a Qualified Lawyer, under limited supervision, you will provide a broad range of cost-effective, high quality legal services to stakeholders within Travelers. Legal services may include: general legal advice, contract drafting and negotiation, management of litigation, resolution of disputes with or on behalf of insureds, management of regulatory relationships, support for a broad range of business initiatives, and recognition, analysis and response to emerging issues and trends. This position does not lead others. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Working with all parts of the Travelers Europe businesses in connection with insurance and reinsurance matters. Building strong relationships with stakeholders across the business and promoting the Legal team as a valued and accessible resource. Supporting the legal team in delivering legal strategy and frameworks for managing legal risk. Providing clear, practical legal advice to various functional areas within Travelers Europe, including but not limited to Compliance, Risk, Facilities management, Distribution, Finance, Marketing, Claims, IT and Operations. Advising on delegated insurance arrangements and distribution deals. Advising on FCA and PRA regulatory matters. Drafting, amending and negotiating legal documents and contracts including commercial contracts, insurance agreements, TOBAs, supply/vendor agreements, consultancy agreements and service agreements. Identifying and mitigating legal risk in various parts of the business; advising on, implementing and where appropriate, managing various internal controls. Instructing and supervising external law firms as appropriate. Researching legal precedents and principles and advising accordingly. Providing general support to the Travelers enterprise working collaboratively with other members of the Travelers legal teams worldwide. Maintaining awareness of legal environment through reading of legal publications, on-line resources, and attendance at seminars and conferences. Assist in training on legal and regulatory topics. Other duties as assigned. What Will Our Ideal Candidate Have? Minimum 4+ years PQE in insurance law either in-house or from private practice. Experience of Prudential Regulation Authority /Financial Conduct Authority and other regulatory authorities. General industry and regulatory knowledge is preferred. General experience of advising general insurance underwriters and/or claims personnel is preferred. General knowledge and understanding of the Lloyd's and London company markets. Excellent interpersonal skills, able to communicate effectively with the business at all levels, including senior management. Strong organisational skills. Building strong internal and external client relationships. Effective use of technology and automation. A team player. Unquestionable integrity. Awareness of legal developments affecting Travelers Europe. Admitted to Practice in England and Wales. What is a Must Have? Qualified lawyer What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Oct 04, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Solicitor! As a Qualified Lawyer, under limited supervision, you will provide a broad range of cost-effective, high quality legal services to stakeholders within Travelers. Legal services may include: general legal advice, contract drafting and negotiation, management of litigation, resolution of disputes with or on behalf of insureds, management of regulatory relationships, support for a broad range of business initiatives, and recognition, analysis and response to emerging issues and trends. This position does not lead others. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Working with all parts of the Travelers Europe businesses in connection with insurance and reinsurance matters. Building strong relationships with stakeholders across the business and promoting the Legal team as a valued and accessible resource. Supporting the legal team in delivering legal strategy and frameworks for managing legal risk. Providing clear, practical legal advice to various functional areas within Travelers Europe, including but not limited to Compliance, Risk, Facilities management, Distribution, Finance, Marketing, Claims, IT and Operations. Advising on delegated insurance arrangements and distribution deals. Advising on FCA and PRA regulatory matters. Drafting, amending and negotiating legal documents and contracts including commercial contracts, insurance agreements, TOBAs, supply/vendor agreements, consultancy agreements and service agreements. Identifying and mitigating legal risk in various parts of the business; advising on, implementing and where appropriate, managing various internal controls. Instructing and supervising external law firms as appropriate. Researching legal precedents and principles and advising accordingly. Providing general support to the Travelers enterprise working collaboratively with other members of the Travelers legal teams worldwide. Maintaining awareness of legal environment through reading of legal publications, on-line resources, and attendance at seminars and conferences. Assist in training on legal and regulatory topics. Other duties as assigned. What Will Our Ideal Candidate Have? Minimum 4+ years PQE in insurance law either in-house or from private practice. Experience of Prudential Regulation Authority /Financial Conduct Authority and other regulatory authorities. General industry and regulatory knowledge is preferred. General experience of advising general insurance underwriters and/or claims personnel is preferred. General knowledge and understanding of the Lloyd's and London company markets. Excellent interpersonal skills, able to communicate effectively with the business at all levels, including senior management. Strong organisational skills. Building strong internal and external client relationships. Effective use of technology and automation. A team player. Unquestionable integrity. Awareness of legal developments affecting Travelers Europe. Admitted to Practice in England and Wales. What is a Must Have? Qualified lawyer What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
The Travelers Indemnity Company
Manchester, Lancashire
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Solicitor! As a Qualified Lawyer, under limited supervision, you will provide a broad range of cost-effective, high quality legal services to stakeholders within Travelers. Legal services may include: general legal advice, contract drafting and negotiation, management of litigation, resolution of disputes with or on behalf of insureds, management of regulatory relationships, support for a broad range of business initiatives, and recognition, analysis and response to emerging issues and trends. This position does not lead others. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Working with all parts of the Travelers Europe businesses in connection with insurance and reinsurance matters. Building strong relationships with stakeholders across the business and promoting the Legal team as a valued and accessible resource. Supporting the legal team in delivering legal strategy and frameworks for managing legal risk. Providing clear, practical legal advice to various functional areas within Travelers Europe, including but not limited to Compliance, Risk, Facilities management, Distribution, Finance, Marketing, Claims, IT and Operations. Advising on delegated insurance arrangements and distribution deals. Advising on FCA and PRA regulatory matters. Drafting, amending and negotiating legal documents and contracts including commercial contracts, insurance agreements, TOBAs, supply/vendor agreements, consultancy agreements and service agreements. Identifying and mitigating legal risk in various parts of the business; advising on, implementing and where appropriate, managing various internal controls. Instructing and supervising external law firms as appropriate. Researching legal precedents and principles and advising accordingly. Providing general support to the Travelers enterprise working collaboratively with other members of the Travelers legal teams worldwide. Maintaining awareness of legal environment through reading of legal publications, on-line resources, and attendance at seminars and conferences. Assist in training on legal and regulatory topics. Other duties as assigned. What Will Our Ideal Candidate Have? Minimum 4+ years PQE in insurance law either in-house or from private practice. Experience of Prudential Regulation Authority /Financial Conduct Authority and other regulatory authorities. General industry and regulatory knowledge is preferred. General experience of advising general insurance underwriters and/or claims personnel is preferred. General knowledge and understanding of the Lloyd's and London company markets. Excellent interpersonal skills, able to communicate effectively with the business at all levels, including senior management. Strong organisational skills. Building strong internal and external client relationships. Effective use of technology and automation. A team player. Unquestionable integrity. Awareness of legal developments affecting Travelers Europe. Admitted to Practice in England and Wales. What is a Must Have? Qualified lawyer What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Oct 04, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking to hire a Solicitor! As a Qualified Lawyer, under limited supervision, you will provide a broad range of cost-effective, high quality legal services to stakeholders within Travelers. Legal services may include: general legal advice, contract drafting and negotiation, management of litigation, resolution of disputes with or on behalf of insureds, management of regulatory relationships, support for a broad range of business initiatives, and recognition, analysis and response to emerging issues and trends. This position does not lead others. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Working with all parts of the Travelers Europe businesses in connection with insurance and reinsurance matters. Building strong relationships with stakeholders across the business and promoting the Legal team as a valued and accessible resource. Supporting the legal team in delivering legal strategy and frameworks for managing legal risk. Providing clear, practical legal advice to various functional areas within Travelers Europe, including but not limited to Compliance, Risk, Facilities management, Distribution, Finance, Marketing, Claims, IT and Operations. Advising on delegated insurance arrangements and distribution deals. Advising on FCA and PRA regulatory matters. Drafting, amending and negotiating legal documents and contracts including commercial contracts, insurance agreements, TOBAs, supply/vendor agreements, consultancy agreements and service agreements. Identifying and mitigating legal risk in various parts of the business; advising on, implementing and where appropriate, managing various internal controls. Instructing and supervising external law firms as appropriate. Researching legal precedents and principles and advising accordingly. Providing general support to the Travelers enterprise working collaboratively with other members of the Travelers legal teams worldwide. Maintaining awareness of legal environment through reading of legal publications, on-line resources, and attendance at seminars and conferences. Assist in training on legal and regulatory topics. Other duties as assigned. What Will Our Ideal Candidate Have? Minimum 4+ years PQE in insurance law either in-house or from private practice. Experience of Prudential Regulation Authority /Financial Conduct Authority and other regulatory authorities. General industry and regulatory knowledge is preferred. General experience of advising general insurance underwriters and/or claims personnel is preferred. General knowledge and understanding of the Lloyd's and London company markets. Excellent interpersonal skills, able to communicate effectively with the business at all levels, including senior management. Strong organisational skills. Building strong internal and external client relationships. Effective use of technology and automation. A team player. Unquestionable integrity. Awareness of legal developments affecting Travelers Europe. Admitted to Practice in England and Wales. What is a Must Have? Qualified lawyer What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Overview Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings What Is the Opportunity? Business Insurance helps companies in the UK and Ireland identify, prepare for and mitigate risks by offering a broad array of industry-specific, combined property and casualty insurance solutions to customers. This includes SME solutions traded directly, Commercial Accounts traded via brokers, and Corporate Solutions to FTSE 350 Risk Managed companies. The Underwriting Manager serves as a technical leader and subject matter expert, providing specialized underwriting guidance and technical oversight for the underwriting team. This role focuses on maintaining underwriting excellence, developing technical capabilities across the team, and serving as an escalation point for complex risk decisions while ensuring portfolio profitability and growth. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Serve as the primary technical referral point for complex, unusual, or high-exposure risks, providing expert guidance on policy interpretation, coverage analysis, and risk assessment. Manage and develop the profitability, growth, and retention of the Technology portfolio, analyse portfolio performance metrics with focus on technical risk quality, identifying trends in loss experience and recommending appropriate underwriting adjustments, monitoring aggregate exposures and recommending portfolio balancing strategies. Ensure Practice adheres to Underwriting processes and guidelines through regular review of cases and underwriting, handling and communication. Identifying any necessary corrective actions and providing feedback and coaching to support teams learning and development. Coach, train and lead others by example to ensure the successful execution of the sector strategy, through a focus on Technical Underwriting Knowledge, Sector Underwriting Knowledge, Sales and Business Development Skills, a Portfolio Approach, Sector Immersion, Personal Profile and Networking Analyse sector and product trends to develop and optimize our proposition and deliver the best customer outcomes. Cultivate and maintain relationships with internal partners within the regions and across the enterprise to support the technical underwriting, profitability and growth of the portfolio. Foster and maintain relationships with external partners to market and trade Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to meetings. Develop and execute individual and practice new business and retention plans that align with sector and regional plans to drive team success. Perform other duties as assigned. What Will Our Ideal Candidate Have? A Levels or similar qualification Knowledge: Expert knowledge of products, the regulatory environment, and the local insurance market. Portfolio Management: Ability to execute strategic direction across assigned portfolio in partnership with leadership. Analytical/Critical thinking: Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Communication/Influence: Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers. Inclusion: Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Leadership: Experience coaching and mentoring others. Industry / Competitor Analysis: Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies. Project Management: Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products What is a Must Have? Advanced experience of underwriting, product knowledge, financial analysis, or risk assessment experience within the technology industry. Thorough knowledge and expertise of sectors, brokers and competitors and customers in the technology industry. Significant prior experience and track record of external development activity with brokers and insureds. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have specific questions regarding the physical requirements of this role, please email us so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit the life-at-travelers benefits page.
Oct 04, 2025
Full time
Overview Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings What Is the Opportunity? Business Insurance helps companies in the UK and Ireland identify, prepare for and mitigate risks by offering a broad array of industry-specific, combined property and casualty insurance solutions to customers. This includes SME solutions traded directly, Commercial Accounts traded via brokers, and Corporate Solutions to FTSE 350 Risk Managed companies. The Underwriting Manager serves as a technical leader and subject matter expert, providing specialized underwriting guidance and technical oversight for the underwriting team. This role focuses on maintaining underwriting excellence, developing technical capabilities across the team, and serving as an escalation point for complex risk decisions while ensuring portfolio profitability and growth. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Serve as the primary technical referral point for complex, unusual, or high-exposure risks, providing expert guidance on policy interpretation, coverage analysis, and risk assessment. Manage and develop the profitability, growth, and retention of the Technology portfolio, analyse portfolio performance metrics with focus on technical risk quality, identifying trends in loss experience and recommending appropriate underwriting adjustments, monitoring aggregate exposures and recommending portfolio balancing strategies. Ensure Practice adheres to Underwriting processes and guidelines through regular review of cases and underwriting, handling and communication. Identifying any necessary corrective actions and providing feedback and coaching to support teams learning and development. Coach, train and lead others by example to ensure the successful execution of the sector strategy, through a focus on Technical Underwriting Knowledge, Sector Underwriting Knowledge, Sales and Business Development Skills, a Portfolio Approach, Sector Immersion, Personal Profile and Networking Analyse sector and product trends to develop and optimize our proposition and deliver the best customer outcomes. Cultivate and maintain relationships with internal partners within the regions and across the enterprise to support the technical underwriting, profitability and growth of the portfolio. Foster and maintain relationships with external partners to market and trade Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to meetings. Develop and execute individual and practice new business and retention plans that align with sector and regional plans to drive team success. Perform other duties as assigned. What Will Our Ideal Candidate Have? A Levels or similar qualification Knowledge: Expert knowledge of products, the regulatory environment, and the local insurance market. Portfolio Management: Ability to execute strategic direction across assigned portfolio in partnership with leadership. Analytical/Critical thinking: Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Communication/Influence: Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers. Inclusion: Ability to work with and lead people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Leadership: Experience coaching and mentoring others. Industry / Competitor Analysis: Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies. Project Management: Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products What is a Must Have? Advanced experience of underwriting, product knowledge, financial analysis, or risk assessment experience within the technology industry. Thorough knowledge and expertise of sectors, brokers and competitors and customers in the technology industry. Significant prior experience and track record of external development activity with brokers and insureds. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you have specific questions regarding the physical requirements of this role, please email us so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit the life-at-travelers benefits page.
Overview Business Insurance helps companies in the UK and Ireland identify, prepare for and mitigate risks by offering a broad array of industry-specific, combined property and casualty insurance solutions to customers. This includes SME solutions traded directly, Commercial Accounts traded via brokers, and Corporate Solutions to FTSE 350 Risk Managed companies. We are looking for a new business focused property and casualty Senior Associate Underwriter to proactively manage the submissions, quotes and binds; delivering against target quote and conversion ratios. You will be responsible for building and maintaining relationships with brokers as well as with internal stakeholders to provide insurance solutions to customers. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? With some support, manage the profitability, growth, and retention of an assigned portfolio comprised of routine to moderately complex accounts across most of our products. With some support, underwrite and negotiate moderate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). With oversight, you will proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. Take corrective action in collaboration with your Manager / Team based on identified risk characteristics. Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. Proactively utilise various technology platforms to quote and bind risk efficiently. Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products to write and retain accounts consistent with our risk appetite. Must be able to travel to meetings. Execute submission, quotes and renewals with guidance from your manager and working in partnership with the sales team. Mentor less experienced underwriters. Perform other duties as assigned. What Will Our Ideal Candidate Have? A Levels or similar qualification. Knowledge: Some knowledge of products, the regulatory environment, and the local insurance market. Analytical/Critical thinking: Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Communication/Influence: Communication skills with the ability to negotiate with agents and brokers. Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Industry / Competitor Analysis: Review competitor press releases, and industry trade press for helpful insights. Project Management: Participate in projects that involves the implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. What is a Must Have? Related insurance experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us a message so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit
Oct 02, 2025
Full time
Overview Business Insurance helps companies in the UK and Ireland identify, prepare for and mitigate risks by offering a broad array of industry-specific, combined property and casualty insurance solutions to customers. This includes SME solutions traded directly, Commercial Accounts traded via brokers, and Corporate Solutions to FTSE 350 Risk Managed companies. We are looking for a new business focused property and casualty Senior Associate Underwriter to proactively manage the submissions, quotes and binds; delivering against target quote and conversion ratios. You will be responsible for building and maintaining relationships with brokers as well as with internal stakeholders to provide insurance solutions to customers. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? With some support, manage the profitability, growth, and retention of an assigned portfolio comprised of routine to moderately complex accounts across most of our products. With some support, underwrite and negotiate moderate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). With oversight, you will proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. Take corrective action in collaboration with your Manager / Team based on identified risk characteristics. Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. Proactively utilise various technology platforms to quote and bind risk efficiently. Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products to write and retain accounts consistent with our risk appetite. Must be able to travel to meetings. Execute submission, quotes and renewals with guidance from your manager and working in partnership with the sales team. Mentor less experienced underwriters. Perform other duties as assigned. What Will Our Ideal Candidate Have? A Levels or similar qualification. Knowledge: Some knowledge of products, the regulatory environment, and the local insurance market. Analytical/Critical thinking: Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Communication/Influence: Communication skills with the ability to negotiate with agents and brokers. Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Industry / Competitor Analysis: Review competitor press releases, and industry trade press for helpful insights. Project Management: Participate in projects that involves the implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. What is a Must Have? Related insurance experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us a message so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Corporate team use their specialist expertise to offer bespoke insurance solutions to our largest and most complex clients in the UK and Ireland. Due our continued growth, we are looking for a Major Client Manager to join our team in any of our UK offices. You might come from a Claims, Underwriting, Distribution, Risk Control or Broking background with a great knowledge of property & casualty and/ or motor insurance. You'll have proven experience of client and relationship management as well as excellent project management skills with a passion and an expert focus on performance, service and delivery. In this varied role, you will be involved from the early stages of client engagement by working as part of the team to deliver Travelers' bespoke customer proposition. You will be the first point of contact for new and prospective clients, and throughout the life cycle of the policy up to and including renewal. You'll work closely with the client as well as internal stakeholders in underwriting, risk control and claims to ensure that we fulfil our service commitments. You will also develop a deep understanding of the client's business operations, strategic priorities, industry trends, and the risks they face. You will proactively engage with clients, addressing their needs and challenges effectively. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Handle an allocation of client's, responsible for delivering the value proposition to these customers throughout their tenure with Travelers. Implement effective internal and external communications around the strategy (account level) and new value initiatives for Corporate business. Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account. Share best practice across all stakeholders linked to the account. Support the internal communication programme around corporate business to assist each Branch in understanding the proposition. Identify stakeholders for each corporate business account and develop / manage a robust internal communication plan. Brand promotion at corporate business team, business development manager and Branch level. Liaise and link with cross-functional internal teams to improve the entire customer experience. Co-ordinate the development of the customer proposition, leading to wins and helping to secure retention. Identify opportunities to enhance the value proposition and make recommendations for development. Support Business Development Managers so that they can be advocates of the corporate business proposition. Create long term, trusted relationships with the customer. Collaborate with underwriters and business development managers to identify and grow opportunities. Monitor and report on performance and trends on your specific accounts Co-ordinate internal and external professions to analyse and identify trends (claims, below-deductible incident data, risk improvement, emerging risks etc.) Maintain consistent and unified approach in documentation. Maintain records of account activity and engagement. Monitor the execution of deliverables through tactical evidence platform. Owns the customer's experience during their life at Travelers. Support the team to understand, embrace and effectively deliver on the corporate business proposition to ensure full customer satisfaction. Raise awareness of multi-channel products and services e.g. on-line, on-demand, on-site Manage diary effectively to assist with timely customer contact. Operate as the lead point of contact for any and all matters specific to the account Develop and deliver solutions according to customer needs and objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? In-depth knowledge of local market, competitors and Travelers propositions and products. Able to manage and prioritise activities appropriately. Advanced ability to communicate effectively verbally and in writing. Advanced presentation skills. Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). ACII preferred. What is a Must Have? Significant experience working in Property and Casualty insurance. Experience managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures as required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 27, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Our Corporate team use their specialist expertise to offer bespoke insurance solutions to our largest and most complex clients in the UK and Ireland. Due our continued growth, we are looking for a Major Client Manager to join our team in any of our UK offices. You might come from a Claims, Underwriting, Distribution, Risk Control or Broking background with a great knowledge of property & casualty and/ or motor insurance. You'll have proven experience of client and relationship management as well as excellent project management skills with a passion and an expert focus on performance, service and delivery. In this varied role, you will be involved from the early stages of client engagement by working as part of the team to deliver Travelers' bespoke customer proposition. You will be the first point of contact for new and prospective clients, and throughout the life cycle of the policy up to and including renewal. You'll work closely with the client as well as internal stakeholders in underwriting, risk control and claims to ensure that we fulfil our service commitments. You will also develop a deep understanding of the client's business operations, strategic priorities, industry trends, and the risks they face. You will proactively engage with clients, addressing their needs and challenges effectively. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Handle an allocation of client's, responsible for delivering the value proposition to these customers throughout their tenure with Travelers. Implement effective internal and external communications around the strategy (account level) and new value initiatives for Corporate business. Ensure key stakeholders are fully aware and aligned to the priorities and key deliverables for the account. Share best practice across all stakeholders linked to the account. Support the internal communication programme around corporate business to assist each Branch in understanding the proposition. Identify stakeholders for each corporate business account and develop / manage a robust internal communication plan. Brand promotion at corporate business team, business development manager and Branch level. Liaise and link with cross-functional internal teams to improve the entire customer experience. Co-ordinate the development of the customer proposition, leading to wins and helping to secure retention. Identify opportunities to enhance the value proposition and make recommendations for development. Support Business Development Managers so that they can be advocates of the corporate business proposition. Create long term, trusted relationships with the customer. Collaborate with underwriters and business development managers to identify and grow opportunities. Monitor and report on performance and trends on your specific accounts Co-ordinate internal and external professions to analyse and identify trends (claims, below-deductible incident data, risk improvement, emerging risks etc.) Maintain consistent and unified approach in documentation. Maintain records of account activity and engagement. Monitor the execution of deliverables through tactical evidence platform. Owns the customer's experience during their life at Travelers. Support the team to understand, embrace and effectively deliver on the corporate business proposition to ensure full customer satisfaction. Raise awareness of multi-channel products and services e.g. on-line, on-demand, on-site Manage diary effectively to assist with timely customer contact. Operate as the lead point of contact for any and all matters specific to the account Develop and deliver solutions according to customer needs and objectives. Perform other duties as assigned. What Will Our Ideal Candidate Have? In-depth knowledge of local market, competitors and Travelers propositions and products. Able to manage and prioritise activities appropriately. Advanced ability to communicate effectively verbally and in writing. Advanced presentation skills. Intermediate project management skills, with ability to manage multiple projects simultaneously, within tight timeframes. Intermediate problem-solving skills. Ability to work effectively both individually and as a member of a team (on team assignments). ACII preferred. What is a Must Have? Significant experience working in Property and Casualty insurance. Experience managing key client accounts, addressing trends and issues affecting their business and mitigating risks and exposures as required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Join our innovative team of Architects at the forefront of a major transformation program within the insurance industry. As a Senior Architect, you will play a pivotal role in revolutionising our technology systems. Embrace the power of AI as we integrate cutting-edge technology across all facets of our business and technology landscape. In this exciting role, you will support the execution of architectural and technological strategies that drive the development and implementation of initiatives rooted in Common Delivery, Services-Based Architecture, and Agility. Your leadership will be instrumental in shaping our Technology and API strategies, leveraging increased automation through APIs and event-driven architectures across our technology estate. You will provide visionary technical leadership for complex applications, guiding our team through the intricacies of modern architecture. If you're ready to make a lasting impact, we invite you to apply and join us on this thrilling journey! Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Participates in or leads part of efforts in association with solutions, roadmaps, and architectural recommendations. Depending on size of application or scope of project, facilitates and/or executes the governance process (i.e. blueprint and design reviews) for projects. Implements the strategy for stability and performance of solutions (including - project level design, debug and performance analysis) at the applications and technology domains level. Provides input into portfolio or prioritization process as well as how escalation for remediation of application stability and performance will be managed for scope. Ability to prioritize on his/her own. Contributes to and influences adoption of new concepts, ideas, techniques, best practices and technology assistance (best practices, guidelines and models for supported technologies.). Collaborates with other architects, development groups, and OAI-Sys employees. May participate in enterprise engagements and initiatives like Centers of Excellence and owns deliverables associated with these efforts. May participate in development and production support of application utilities and owns deliverables associated with these efforts. May participate in vendor and product management strategies to establish required infrastructures and frameworks and owns deliverables associated with these efforts. Owns deliverables associated with product evaluations and Proof of Concepts'. Participates in the day to day execution of the architectural strategy. Perform other duties as assigned. What Will Our Ideal Candidate Have? Working knowledge of architecture technology directions. Working knowledge in enterprise, application, and information architecture. Working knowledge of product and/or project management and Software development Life Cycle (SDLC). General knowledge of technical reference architectures in Java, .NET, SQL and SOA required. General knowledge of experience with influencing people in a matrixed organization. Thorough knowledge of experience in multiple technologies and architectures. General knowledge of Insurance industry experience, London Markets desirable. General knowledge of experience in engaging with business stakeholders and turning requirements into IT solutions required. General knowledge of experience in providing architecture guidance to Development Teams. Thorough knowledge of experience in multiple technologies and architectures including: J2EE. Web Application Development (User & B2B). Service-Oriented Architecture & Web Services (SOAP, XML, REST). Application Frameworks (Spring, Struts, Hibernate, MVC, etc.). Middleware Technologies (Websphere, JBoss, Datapower). Relational Database Design (DB2/400, MS SQL Server). Document, Imaging, and Web Content Management (FileNet). Business Intelligence, Data Warehouse, and ETL. Transaction Design (OLTP, Batch). Component Based Design. Application Integration. Performance Engineering. Demonstrates analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory. Able to develop solutions by applying accepted processes or creating new approaches to leverage technology from abstract information. Optimizes the use of all available resources. Bases decisions on an accurate understanding of the situation. Keeps apprised of industry trends and applies this knowledge to business solutions. Maintains partnerships across the organization, and is able to influence peers and their management through an inclusive style and recognition of their abilities to achieve results. The success of the team is above own interest. Manages cross-functional objectives and/or priorities supporting assigned business area(s). Responsibilities are assigned with latitude for decision making. Results reviewed periodically according to predefined objectives. Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization. Supports all planning and budgeting/estimating done on a project level and is supportive of the business strategic plans. Experience working with SaaS platforms and designing cloud-native solutions. Ability to develop API-first design approaches. Knowledge of event-driven architecture patterns, messaging systems, and asynchronous communication models for service integration. What is a Must Have? Experience and knowledge in multiple technologies and architectures. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 21, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Join our innovative team of Architects at the forefront of a major transformation program within the insurance industry. As a Senior Architect, you will play a pivotal role in revolutionising our technology systems. Embrace the power of AI as we integrate cutting-edge technology across all facets of our business and technology landscape. In this exciting role, you will support the execution of architectural and technological strategies that drive the development and implementation of initiatives rooted in Common Delivery, Services-Based Architecture, and Agility. Your leadership will be instrumental in shaping our Technology and API strategies, leveraging increased automation through APIs and event-driven architectures across our technology estate. You will provide visionary technical leadership for complex applications, guiding our team through the intricacies of modern architecture. If you're ready to make a lasting impact, we invite you to apply and join us on this thrilling journey! Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Participates in or leads part of efforts in association with solutions, roadmaps, and architectural recommendations. Depending on size of application or scope of project, facilitates and/or executes the governance process (i.e. blueprint and design reviews) for projects. Implements the strategy for stability and performance of solutions (including - project level design, debug and performance analysis) at the applications and technology domains level. Provides input into portfolio or prioritization process as well as how escalation for remediation of application stability and performance will be managed for scope. Ability to prioritize on his/her own. Contributes to and influences adoption of new concepts, ideas, techniques, best practices and technology assistance (best practices, guidelines and models for supported technologies.). Collaborates with other architects, development groups, and OAI-Sys employees. May participate in enterprise engagements and initiatives like Centers of Excellence and owns deliverables associated with these efforts. May participate in development and production support of application utilities and owns deliverables associated with these efforts. May participate in vendor and product management strategies to establish required infrastructures and frameworks and owns deliverables associated with these efforts. Owns deliverables associated with product evaluations and Proof of Concepts'. Participates in the day to day execution of the architectural strategy. Perform other duties as assigned. What Will Our Ideal Candidate Have? Working knowledge of architecture technology directions. Working knowledge in enterprise, application, and information architecture. Working knowledge of product and/or project management and Software development Life Cycle (SDLC). General knowledge of technical reference architectures in Java, .NET, SQL and SOA required. General knowledge of experience with influencing people in a matrixed organization. Thorough knowledge of experience in multiple technologies and architectures. General knowledge of Insurance industry experience, London Markets desirable. General knowledge of experience in engaging with business stakeholders and turning requirements into IT solutions required. General knowledge of experience in providing architecture guidance to Development Teams. Thorough knowledge of experience in multiple technologies and architectures including: J2EE. Web Application Development (User & B2B). Service-Oriented Architecture & Web Services (SOAP, XML, REST). Application Frameworks (Spring, Struts, Hibernate, MVC, etc.). Middleware Technologies (Websphere, JBoss, Datapower). Relational Database Design (DB2/400, MS SQL Server). Document, Imaging, and Web Content Management (FileNet). Business Intelligence, Data Warehouse, and ETL. Transaction Design (OLTP, Batch). Component Based Design. Application Integration. Performance Engineering. Demonstrates analytical and diagnostic skills dealing with issues that are often novel and not readily defined, lack known precedent or appear contradictory. Able to develop solutions by applying accepted processes or creating new approaches to leverage technology from abstract information. Optimizes the use of all available resources. Bases decisions on an accurate understanding of the situation. Keeps apprised of industry trends and applies this knowledge to business solutions. Maintains partnerships across the organization, and is able to influence peers and their management through an inclusive style and recognition of their abilities to achieve results. The success of the team is above own interest. Manages cross-functional objectives and/or priorities supporting assigned business area(s). Responsibilities are assigned with latitude for decision making. Results reviewed periodically according to predefined objectives. Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization. Supports all planning and budgeting/estimating done on a project level and is supportive of the business strategic plans. Experience working with SaaS platforms and designing cloud-native solutions. Ability to develop API-first design approaches. Knowledge of event-driven architecture patterns, messaging systems, and asynchronous communication models for service integration. What is a Must Have? Experience and knowledge in multiple technologies and architectures. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
The Travelers Indemnity Company
Manchester, Lancashire
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking for an Professional Indemnity Lawyer. This position is ideal for a newly qualified solicitor aspiring to develop their claim handling skills. Working under close supervision, you will provide outstanding claim handling services in investigation, evaluation, negotiation, and resolution of assigned claims according to the Company's policies, procedures, best practices, and controls. You'll be expected to seek guidance from senior colleagues when needed and to support the Claims Management Team by delivering proactive, quality claims handling and exceptional customer service, ensuring efficient claims operations and upheld service standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? In accordance with Company guidelines and best practices: Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively and reserves claims accurately, delivering a consistent quality service. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and company service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Maintains data accuracy. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Perform other duties as assigned. What Will Our Ideal Candidate Have? Some prior insurance claims or underwriting or legal work related activity experience preferred (e.g. paralegal, solicitor, trainee barrister or similar) Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Possesses a basic or more preferably an intermediate knowledge of UK legal system, some practical experience of litigation and /or coverage work in an insurance or legal environment. Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Has good communication skills. Must be articulate and capable and confident to talk directly to internal stakeholders and Insureds on professional lines matters. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus is a key and important requirement Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Law degree or licensed solicitor or equivalent in a competent jurisdiction. What is a Must Have? Must be a qualified solicitor What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 19, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers Europe is looking for an Professional Indemnity Lawyer. This position is ideal for a newly qualified solicitor aspiring to develop their claim handling skills. Working under close supervision, you will provide outstanding claim handling services in investigation, evaluation, negotiation, and resolution of assigned claims according to the Company's policies, procedures, best practices, and controls. You'll be expected to seek guidance from senior colleagues when needed and to support the Claims Management Team by delivering proactive, quality claims handling and exceptional customer service, ensuring efficient claims operations and upheld service standards. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? In accordance with Company guidelines and best practices: Analyses and applies policy coverage accurately to all assigned claims. Investigates assigned claims. Negotiates and settles claims proactively and reserves claims accurately, delivering a consistent quality service. Instructs, liaises with and manages external vendors and monitors the quality and cost of their services, ensuring required technical and company service standards are met. Authorises claim payments and reserves within agreed claims handling authority. Maintains data accuracy. Develops and maintains effective business relationships both externally and internally. Works as a team member providing such support as required by other members of the team and fully participates in individual and shared project work. Openly communicates knowledge of his/her actions with manager and colleagues in order to consider and better understand the impact on other technical, operational, sales and financial disciplines Proactively participates in training and other learning and development activities to maintain and enhance technical knowledge and other skills. Perform other duties as assigned. What Will Our Ideal Candidate Have? Some prior insurance claims or underwriting or legal work related activity experience preferred (e.g. paralegal, solicitor, trainee barrister or similar) Possess and demonstrate a level of general technical knowledge and other skills sufficient to handle assigned caseload of claims within designated handling authority. Possesses a basic or more preferably an intermediate knowledge of UK legal system, some practical experience of litigation and /or coverage work in an insurance or legal environment. Is capable of handling claims competently in line with required technical standards, best practices and service level standards. Has good communication skills. Must be articulate and capable and confident to talk directly to internal stakeholders and Insureds on professional lines matters. Intermediate business perspective. Intermediate ability to build collaborative relationships. Intermediate openness to influence, flexibility. Demonstrates intermediate accountability and credibility. Intermediate ability to think analytically and strategically. Advanced customer focus is a key and important requirement Intermediate ability to exercise sound judgment and decision making. Intermediate ability to work effectively as part of a team. Law degree or licensed solicitor or equivalent in a competent jurisdiction. What is a Must Have? Must be a qualified solicitor What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to a maximum of 3%. This would bring the total company contribution to 12%. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resources to support your daily life needs. Through the EAP, you're eligible for five free counseling sessions with a licensed therapist. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we want to ensure our work can be done as efficient and effective as possible to deliver top-tier service and products to our customers, employees, and clients. The Technology Operations Center provides assistance for the technology needs of employees. As the Senior Technology Operations Engineer you will support either the Incident Response Team or the Problem Management Team within the Technology Operations Center. You will manage and provide technology solutions for basic and complex issues for lines of business and/or technology areas across the enterprise. As a Sr. Technology Operations Engineer you will work in a fast-paced environment and leverage your collaboration and incident correlation skills as well as your thorough understanding of operations of infrastructure technologies. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Drive troubleshooting of network infrastructure and services, respond to alerts, create solutions, and provide customer support. Resolve tasks that require critical thinking and follow documented actions or instructions to complete the work. Collaborate with peers to proactively identify potential issues and areas of improvements in existing network environment. Provide input to develop and/or redesign solutions while consulting with application areas and business units to provide technology recommendations and solutions to support business needs. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Determine and resolve of technological problems. Identify and tackle infrastructure root causes using the Root Cause Analysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the Incident Response Team. Provide input to develop and/or redesign solutions with partnership from application and engineering teams. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Multitasks according to business priorities and production availability requirements. Act as a Problem Process Ambassador to the Technology and Operations organization by providing assistance and guidance through the problem management process to others who are not familiar or experienced with the process. Perform other duties as assigned. What Will Our Ideal Candidate Have? Knowledge and experience with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint root cause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. Excellent ability to manage multiple priorities simultaneously and follow through to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts and technologies (i.e. Amazon Web Services, Google Compute Platform, Azure, OpenShift Container Platform, Pivotal Cloud Foundry, MuleSoft). Related Degree qualification or equivalent experience preferred. What is a Must Have? Previous hands-on experience independently supporting complex workflows and creating solutions in a large organization is required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 16, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? At Travelers, we want to ensure our work can be done as efficient and effective as possible to deliver top-tier service and products to our customers, employees, and clients. The Technology Operations Center provides assistance for the technology needs of employees. As the Senior Technology Operations Engineer you will support either the Incident Response Team or the Problem Management Team within the Technology Operations Center. You will manage and provide technology solutions for basic and complex issues for lines of business and/or technology areas across the enterprise. As a Sr. Technology Operations Engineer you will work in a fast-paced environment and leverage your collaboration and incident correlation skills as well as your thorough understanding of operations of infrastructure technologies. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Drive troubleshooting of network infrastructure and services, respond to alerts, create solutions, and provide customer support. Resolve tasks that require critical thinking and follow documented actions or instructions to complete the work. Collaborate with peers to proactively identify potential issues and areas of improvements in existing network environment. Provide input to develop and/or redesign solutions while consulting with application areas and business units to provide technology recommendations and solutions to support business needs. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Determine and resolve of technological problems. Identify and tackle infrastructure root causes using the Root Cause Analysis (RCA) process. Remediate and improve resiliency of faulting systems. Improve troubleshooting documentation with the Incident Response Team. Provide input to develop and/or redesign solutions with partnership from application and engineering teams. Build, leverage, and maintain effective alliances across technical and business communities to achieve efficient and effective results. Multitasks according to business priorities and production availability requirements. Act as a Problem Process Ambassador to the Technology and Operations organization by providing assistance and guidance through the problem management process to others who are not familiar or experienced with the process. Perform other duties as assigned. What Will Our Ideal Candidate Have? Knowledge and experience with Information Technology Infrastructure Library processes and event management. Excellent communication skills with the ability to translate technical concepts into relevant business terms. Demonstrated independently research, analyze and pinpoint root cause of significant system outages in pressure situations and provides recommendations and can understand what corrective actions are necessary to resolve and restore services to critical business systems. Excellent ability to manage multiple priorities simultaneously and follow through to ensure timely completion. Exemplify the ability to provide critical system support and service across Middleware technologies including Application and Web servers, SSO technologies, Automation tools, scripting, monitoring and analysis tools, and/or network technologies. Strong technical aptitude with the ability and initiative to quickly learn new infrastructure technologies and deploy new concepts and technologies (i.e. Amazon Web Services, Google Compute Platform, Azure, OpenShift Container Platform, Pivotal Cloud Foundry, MuleSoft). Related Degree qualification or equivalent experience preferred. What is a Must Have? Previous hands-on experience independently supporting complex workflows and creating solutions in a large organization is required. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for an inquisitive and relationship driven individual to join our distribution team as Business Development Executive. This role would suit someone with some previous commercial insurance experience, perhaps as an Underwriting Assistant or similar, looking to build their career by working on some of the biggest strategic broker accounts in the market. You will work with the Account Managers to drive our Broker relationships, delivering a single Travelers proposition to our top tier brokers. Using your Excel and analytical skills you will use data to provide insight into broker performance, pipeline and to support profitable growth across all of our lines of business (Business Insurance, Bond & Speciality, SME and Lloyds). Engaging with Underwriting colleagues you will maximise visibility and broker interaction across the wider Travelers business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Manage Travelers' relationship with key brokers in the region and to ensure achievement of agreed business targets andgoals. Accountable for sales pipeline delivery across the BDE Panel, including usage of pipeline data, collaboration with localDevelopment Underwriter (DU) colleagues. Responsible for supporting the Regional "trading platform" including regular sales meetings, sales training and producttraining in the Region. Collaborate and engage with development underwriters to identify profitable underwriting opportunities, to provide salesoversight and that there is a consistent and appropriate sales approach to broker visits from the relevant branch area. Maintain visibility across all business lines and stakeholders to ensure understanding of single Travelers' proposition. Deliver robust broker profiling to ensure accurate measurement of share of wallet and opportunity. Develop and maintain a high level of market visibility and quality broker interactions including a strong breadth of workingrelationships. Obtain market information and feedback from Brokers and assist with market research for product development as required. Monitor and report on regional sales performance. Regularly monitor and review the existing Agency panel within the geographical area and to reassess potential,creditworthiness and cost effectiveness of existing agency accounts Assess new Agency account Applications in conjunction with the Agency Department and within the Company's strictselection criteria. Establish and maintain collaborative relationships with colleagues in Head Office and with all Business Divisions,Underwriting, Risk Control, Claims , Actuarial and Compliance departments as needed any other parts of the organisation Be an integral part of the Distribution team and attend company meetings, corporate functions and seminars as required. Keep up to date with and participate in educational opportunities, read professional publications, maintain personal networksand participating in professional body events where appropriate. Perform other duties as assigned. What Will Our Ideal Candidate Have? • Degree level education and/or ACII Qualified or progress towards. Ability to demonstrate knowledge of Travelers propositions, products and appetite. Some prior experience of developing commercial relationships in order build sustainable long-term, profitable business partnerships. Strong experience of building and implementing robust Broker Account Plans. Demonstrable evidence of a range of marketing and selling skills and techniques to retain and generate new business. Knowledge of commercial and market drivers, trends etc. and capitalise on them to develop business. Experience of building and executing Pipeline management processes. Strong prioritisation skills. Driving licence Ability to identify and manage key Influencers, including Executives, within major businesses. Be able to show effective brokers profiling and demonstrate share of wallet. Ability to identify, understand and use data and information to inform good planning and decision-making. Able to effectively collaborate across business lines and areas. Effective IT skills What is a Must Have? Some prior experience in the commercial insurance industry in a business development role. In-depth knowledge of assigned Accounts: organisation, strategy, internal networks and influencers. In-depth knowledge of local market, financial services, competitors. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 14, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for an inquisitive and relationship driven individual to join our distribution team as Business Development Executive. This role would suit someone with some previous commercial insurance experience, perhaps as an Underwriting Assistant or similar, looking to build their career by working on some of the biggest strategic broker accounts in the market. You will work with the Account Managers to drive our Broker relationships, delivering a single Travelers proposition to our top tier brokers. Using your Excel and analytical skills you will use data to provide insight into broker performance, pipeline and to support profitable growth across all of our lines of business (Business Insurance, Bond & Speciality, SME and Lloyds). Engaging with Underwriting colleagues you will maximise visibility and broker interaction across the wider Travelers business. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Manage Travelers' relationship with key brokers in the region and to ensure achievement of agreed business targets andgoals. Accountable for sales pipeline delivery across the BDE Panel, including usage of pipeline data, collaboration with localDevelopment Underwriter (DU) colleagues. Responsible for supporting the Regional "trading platform" including regular sales meetings, sales training and producttraining in the Region. Collaborate and engage with development underwriters to identify profitable underwriting opportunities, to provide salesoversight and that there is a consistent and appropriate sales approach to broker visits from the relevant branch area. Maintain visibility across all business lines and stakeholders to ensure understanding of single Travelers' proposition. Deliver robust broker profiling to ensure accurate measurement of share of wallet and opportunity. Develop and maintain a high level of market visibility and quality broker interactions including a strong breadth of workingrelationships. Obtain market information and feedback from Brokers and assist with market research for product development as required. Monitor and report on regional sales performance. Regularly monitor and review the existing Agency panel within the geographical area and to reassess potential,creditworthiness and cost effectiveness of existing agency accounts Assess new Agency account Applications in conjunction with the Agency Department and within the Company's strictselection criteria. Establish and maintain collaborative relationships with colleagues in Head Office and with all Business Divisions,Underwriting, Risk Control, Claims , Actuarial and Compliance departments as needed any other parts of the organisation Be an integral part of the Distribution team and attend company meetings, corporate functions and seminars as required. Keep up to date with and participate in educational opportunities, read professional publications, maintain personal networksand participating in professional body events where appropriate. Perform other duties as assigned. What Will Our Ideal Candidate Have? • Degree level education and/or ACII Qualified or progress towards. Ability to demonstrate knowledge of Travelers propositions, products and appetite. Some prior experience of developing commercial relationships in order build sustainable long-term, profitable business partnerships. Strong experience of building and implementing robust Broker Account Plans. Demonstrable evidence of a range of marketing and selling skills and techniques to retain and generate new business. Knowledge of commercial and market drivers, trends etc. and capitalise on them to develop business. Experience of building and executing Pipeline management processes. Strong prioritisation skills. Driving licence Ability to identify and manage key Influencers, including Executives, within major businesses. Be able to show effective brokers profiling and demonstrate share of wallet. Ability to identify, understand and use data and information to inform good planning and decision-making. Able to effectively collaborate across business lines and areas. Effective IT skills What is a Must Have? Some prior experience in the commercial insurance industry in a business development role. In-depth knowledge of assigned Accounts: organisation, strategy, internal networks and influencers. In-depth knowledge of local market, financial services, competitors. What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Are you ready to take your career to the next level in a dynamic and innovative environment? As a Senior Consultant, you will play a pivotal role in supporting our transformation function within the wider Actuarial team. Join us in our journey to innovate and transform the actuarial landscape. This position offers a unique opportunity to collaborate closely across actuarial to develop and enhance innovative tools that monitor and deliver insights into various aspects of our business. The Senior Consultant, Actuarial and Analytics will take personal ownership of operational assignments and support strategic initiatives, which may include reserving, rate-making, pricing, planning/forecasting, project management, and research. Your role will be central to driving transformation, fostering high-level partnerships across actuarial. You will work proactively with all actuarial teams to understand and improve a wide range of processes, leveraging your skills in Python to enhance data analysis and tool development. The Senior Consultant, Actuarial and Analytics will work on assignments requiring knowledge and expertise in one or more of the following areas: actuarial techniques and/or research methods, statistical analyses, foundational business knowledge, and line of business knowledge. What Will You Do? Strategy: Participate on strategic projects with execution responsibility for assigned project sub-components. Recommend and execute solutions for assigned project to resolve challenges of an initiative. Execute work thoughtfully and efficiently as a team member to improve project team performance and timelines. This position may participate on cross-unit, Europe and Enterprise initiatives. Operational: Independently refresh actuarial and analytic analyses, perform new analysis with guidance, and begin to apply judgment. Support and begin to drive components of unit initiatives. Begin to take accountability for process efficiencies within assignments. Provide support as necessary for initiatives within Europe or across the Enterprise within the scope of influence. Communication: Communicates progress, findings and results to manager and peers. Communicates technical topics to primary working group. Actively participates in group discussions. Provides formal written communication such as memos or presentations with supervision. Talent: May be a mentor or resource for less experienced analytic talent within assigned Segment. Onboard new employees and interns in unit. Support various training and skill development initiatives across assigned Segment, Europe and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? • 3 or more Actuarial exams preferred. • University degree in STEM related field. • Strong PC skills (MS Office), basic programming skills (eg. SQL, Python). • 2+ years of quantitative analysis experience preferred. • Developing understanding of insurance products and industry. Leadership: Development of Leading Self, exhibiting self-awareness and seeking opportunities to learn while also starting to manage ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including being a positive member of the Enterprise culture. Business Acumen: Has an understanding and knowledge of a few basic key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a foundational perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Begin to develop professional business relationships across the BI&AA community within Segment. Generate and solicit ideas. Quantitative Analysis: Able to use appropriate tools to compile and analyse data effectively. Perform basic-level analytics working more independently and effectively with awareness of materiality and reasonability, foreseeing more next steps. May perform technical review of unit work product What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 11, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Are you ready to take your career to the next level in a dynamic and innovative environment? As a Senior Consultant, you will play a pivotal role in supporting our transformation function within the wider Actuarial team. Join us in our journey to innovate and transform the actuarial landscape. This position offers a unique opportunity to collaborate closely across actuarial to develop and enhance innovative tools that monitor and deliver insights into various aspects of our business. The Senior Consultant, Actuarial and Analytics will take personal ownership of operational assignments and support strategic initiatives, which may include reserving, rate-making, pricing, planning/forecasting, project management, and research. Your role will be central to driving transformation, fostering high-level partnerships across actuarial. You will work proactively with all actuarial teams to understand and improve a wide range of processes, leveraging your skills in Python to enhance data analysis and tool development. The Senior Consultant, Actuarial and Analytics will work on assignments requiring knowledge and expertise in one or more of the following areas: actuarial techniques and/or research methods, statistical analyses, foundational business knowledge, and line of business knowledge. What Will You Do? Strategy: Participate on strategic projects with execution responsibility for assigned project sub-components. Recommend and execute solutions for assigned project to resolve challenges of an initiative. Execute work thoughtfully and efficiently as a team member to improve project team performance and timelines. This position may participate on cross-unit, Europe and Enterprise initiatives. Operational: Independently refresh actuarial and analytic analyses, perform new analysis with guidance, and begin to apply judgment. Support and begin to drive components of unit initiatives. Begin to take accountability for process efficiencies within assignments. Provide support as necessary for initiatives within Europe or across the Enterprise within the scope of influence. Communication: Communicates progress, findings and results to manager and peers. Communicates technical topics to primary working group. Actively participates in group discussions. Provides formal written communication such as memos or presentations with supervision. Talent: May be a mentor or resource for less experienced analytic talent within assigned Segment. Onboard new employees and interns in unit. Support various training and skill development initiatives across assigned Segment, Europe and the Enterprise. May provide support for recruiting efforts and candidate talent assessment efforts. Be Committed, Be Connected, Be Creative and Be Energised - these are the values we are passionate about. Understanding and embracing our values will shape your success and contribute to making Travelers Europe a great place to work. To be successful, you will need to consistently deliver a great experience in every customer contact; connect with the right partners internally to find creative solutions to problems; be a role model; and consistently deliver on your commitments. What Will Our Ideal Candidate Have? • 3 or more Actuarial exams preferred. • University degree in STEM related field. • Strong PC skills (MS Office), basic programming skills (eg. SQL, Python). • 2+ years of quantitative analysis experience preferred. • Developing understanding of insurance products and industry. Leadership: Development of Leading Self, exhibiting self-awareness and seeking opportunities to learn while also starting to manage ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including being a positive member of the Enterprise culture. Business Acumen: Has an understanding and knowledge of a few basic key business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilize this business knowledge in developing analytic solutions. Has a foundational perspective of certain areas of the industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Begin to develop professional business relationships across the BI&AA community within Segment. Generate and solicit ideas. Quantitative Analysis: Able to use appropriate tools to compile and analyse data effectively. Perform basic-level analytics working more independently and effectively with awareness of materiality and reasonability, foreseeing more next steps. May perform technical review of unit work product What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers is seeking a Legal Counsel to join our team in our London office, offering an exciting opportunity to provide high-quality legal advice on complex and financially significant matters within the UK insurance market. This role involves advising senior business clients, managing external lawyers, and providing strategic guidance on professional indemnity, financial lines, and cyber/technology matters. You'll proactively identify and mitigate risks, draft and negotiate legal documents, and stay informed on legal developments to deliver effective solutions. We're looking for a qualified solicitor or barrister with a current practising certificate and experience of working with or in the Lloyd's or London market on insurance coverage disputes, primarily in the areas of professional risks, financial lines, and cyber/technology. Strong skills in negotiation, communication, and analysis are essential. The ideal candidate will demonstrate exceptional legal acumen, a proactive mindset, and the ability to manage complex legal issues independently. If you're ready to join a collaborative team committed to delivering outstanding legal services, apply now and take the next step in your career with Travelers What Will You Do? Provides high quality, cost effective legal advice and recommendations for action to business clients regarding moderately complex matters which have or may have a financial impact on business activities and operations. Researches legal precedents and principles within area of specialisation or expertise. Identifies unique issues in assigned matters and recommends appropriate responses to those issues. Proactively identifies and communicates risk to internal and/or external customers and provides recommendations on how to mitigate that risk. Responsible for managing external lawyers and advising senior business clients on financially significant and complex matters. Works with inside and/or outside lawyers to research legal requirements, issues and consults on legal strategies within area of specialisation or expertise. Drafts, negotiates and executes legal documents. Maintains awareness of judicial climate and legal developments through the review of legal publications, on-line documentation and attendance at seminars and conferences. Builds and maintains strong internal and external client relationships. May act as mentor and coach to less senior lawyers, paralegal/staff; explains issues, ideas and concepts that are incorporated into work assignments. Makes effective use of technology and automation in the practice of law. Ensures timely submission of work product as required. When required, reviews and approves invoices for retained lawyers to ensure appropriate expenses incurred and compliance with corporate retention agreement. Provide advice and training to claim partners and clients Perform other duties as assigned. What Will Our Ideal Candidate Have? UK qualification preferred. Articulate presentation skills, with comfort and skill employing technology. Strong and persuasive legal writing skills and oral advocacy skills. Ability to clearly and succinctly articulate position. Ability to effectively understand and utilise technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other office management programmes. Independent ability to analyse legal issues with minimal supervision. Appreciation for and commitment to delivery of high quality legal work. Works collaboratively with team members and others. Demonstrates superior legal acumen. Demonstrates personal commitment to professional development. Personal integrity and adherence to a high degree of professionalism and ethical competency. Strong research skills. Strong negotiation skills. Multi-tasking tolerance and success. Decision making and problem solving abilities. Sense of urgency/responsiveness. A UK qualified Solicitor or Barrister. What is a Must Have? A qualified solicitor or barrister with a current practicing certificate and/or relevant qualifications together with UK insurance market experience. Good working knowledge of professional risks, financial lines, marine and/or liability products, business products and services, property and casualty, cyber/technology together with knowledge of the Lloyd's and London Insurance market. Legal Degree (or equivalent). What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Sep 11, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers is seeking a Legal Counsel to join our team in our London office, offering an exciting opportunity to provide high-quality legal advice on complex and financially significant matters within the UK insurance market. This role involves advising senior business clients, managing external lawyers, and providing strategic guidance on professional indemnity, financial lines, and cyber/technology matters. You'll proactively identify and mitigate risks, draft and negotiate legal documents, and stay informed on legal developments to deliver effective solutions. We're looking for a qualified solicitor or barrister with a current practising certificate and experience of working with or in the Lloyd's or London market on insurance coverage disputes, primarily in the areas of professional risks, financial lines, and cyber/technology. Strong skills in negotiation, communication, and analysis are essential. The ideal candidate will demonstrate exceptional legal acumen, a proactive mindset, and the ability to manage complex legal issues independently. If you're ready to join a collaborative team committed to delivering outstanding legal services, apply now and take the next step in your career with Travelers What Will You Do? Provides high quality, cost effective legal advice and recommendations for action to business clients regarding moderately complex matters which have or may have a financial impact on business activities and operations. Researches legal precedents and principles within area of specialisation or expertise. Identifies unique issues in assigned matters and recommends appropriate responses to those issues. Proactively identifies and communicates risk to internal and/or external customers and provides recommendations on how to mitigate that risk. Responsible for managing external lawyers and advising senior business clients on financially significant and complex matters. Works with inside and/or outside lawyers to research legal requirements, issues and consults on legal strategies within area of specialisation or expertise. Drafts, negotiates and executes legal documents. Maintains awareness of judicial climate and legal developments through the review of legal publications, on-line documentation and attendance at seminars and conferences. Builds and maintains strong internal and external client relationships. May act as mentor and coach to less senior lawyers, paralegal/staff; explains issues, ideas and concepts that are incorporated into work assignments. Makes effective use of technology and automation in the practice of law. Ensures timely submission of work product as required. When required, reviews and approves invoices for retained lawyers to ensure appropriate expenses incurred and compliance with corporate retention agreement. Provide advice and training to claim partners and clients Perform other duties as assigned. What Will Our Ideal Candidate Have? UK qualification preferred. Articulate presentation skills, with comfort and skill employing technology. Strong and persuasive legal writing skills and oral advocacy skills. Ability to clearly and succinctly articulate position. Ability to effectively understand and utilise technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other office management programmes. Independent ability to analyse legal issues with minimal supervision. Appreciation for and commitment to delivery of high quality legal work. Works collaboratively with team members and others. Demonstrates superior legal acumen. Demonstrates personal commitment to professional development. Personal integrity and adherence to a high degree of professionalism and ethical competency. Strong research skills. Strong negotiation skills. Multi-tasking tolerance and success. Decision making and problem solving abilities. Sense of urgency/responsiveness. A UK qualified Solicitor or Barrister. What is a Must Have? A qualified solicitor or barrister with a current practicing certificate and/or relevant qualifications together with UK insurance market experience. Good working knowledge of professional risks, financial lines, marine and/or liability products, business products and services, property and casualty, cyber/technology together with knowledge of the Lloyd's and London Insurance market. Legal Degree (or equivalent). What Is in It for You? Private Medical Insurance:On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement:Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
What Is the Opportunity? We are looking for an Onshore Renewable Energy Underwriter to join our successful Renewable Energy Underwriting team in London. We have big ambitions for the team and you'll be responsible for supporting the management of the book's profitability by underwriting and processing new business, renewals and mid term adjustments and monitoring rate adequacy. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Support the overall profitability, growth and retention of the Line of Business and consistency of all related underwriting initiatives. Ensure that business is written in accordance with the Company's policies, procedures and controls (including audit requirements) at all times, and adhere to Lloyds Underwriting Management Standards ensuring business is only accepted in accordance with: individual underwriting authority and, where relevant, with approval under the Lloyds Individual Registration Byelaw. the Unit's business plan for the relevant year. Support the development of assigned Line of Business and services such as researching and identifying target business, competitor information, industry and economic factors across the business. Utilise appropriate systems to accurately enter quotes, risks and endorsements, so as to ensure correct management, statistical and regulatory reporting. May gather data and prepare reports to support the professional execution of corporate/business underwriting policies/standards. Monitor market factors and world affairs as part of research and development of new opportunities. Promote Travelers Line of Business, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by building strong partnerships with Agents, Brokers and Customers. Provide guidance, mentoring and coaching to others as appropriate. Each individual has responsibility for: Acting in accordance with Travelers Companies' Code of Business Conduct and Ethics, Business Excellence Policy and all HR policies and procedures. Delivering high quality service to brokers and customers in line with our service standards. Complying with all legal, insurance, regulatory, Lloyd's and Sarbanes Oxley rules and guidelines. Acting at all times in compliance with the Treating Customers Fairly outcomes. Working as a team with colleagues within the Company and the Enterprise. Developing strong relationships with our key supporting brokers and customers and all other key external stakeholders. Adhering to the Company's policies and procedures. Keeping adequate records of all transactions undertaken with brokers, customers, and all other parties. Continually looking for improvement both from a personal and business perspective. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience within the Lloyd's market preferred, with a basic understanding of the internal and external factors which impact the market. Underwriting experience preferred. Degree preferred. Able to demonstrate emerging technical proficiency and application of knowledge commensurate to your underwriting authority. Able to make sound quoting and pricing decisions that are in the Company's best interests. Intermediate knowledge and ability in respect of judgment, decision making, communication and strong team work. Demonstrates intermediate knowledge and experience in respect of Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives. Demonstrates intermediate knowledge and experience in respect of Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business. Demonstrates intermediate knowledge and experience in respect of Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority. Demonstrates intermediate knowledge and experience in respect of Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions. Expected to be studying towards ACII qualification. What is a Must Have? Previous Property and Casualty insurance experience in either an underwriting, operational or broker capacity. Secondary level education or equivalent required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. Please send us an email if you have specific questions regarding the physical requirements of this role so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit the following page: life-at-travelers/benefits.
Sep 11, 2025
Full time
What Is the Opportunity? We are looking for an Onshore Renewable Energy Underwriter to join our successful Renewable Energy Underwriting team in London. We have big ambitions for the team and you'll be responsible for supporting the management of the book's profitability by underwriting and processing new business, renewals and mid term adjustments and monitoring rate adequacy. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Support the overall profitability, growth and retention of the Line of Business and consistency of all related underwriting initiatives. Ensure that business is written in accordance with the Company's policies, procedures and controls (including audit requirements) at all times, and adhere to Lloyds Underwriting Management Standards ensuring business is only accepted in accordance with: individual underwriting authority and, where relevant, with approval under the Lloyds Individual Registration Byelaw. the Unit's business plan for the relevant year. Support the development of assigned Line of Business and services such as researching and identifying target business, competitor information, industry and economic factors across the business. Utilise appropriate systems to accurately enter quotes, risks and endorsements, so as to ensure correct management, statistical and regulatory reporting. May gather data and prepare reports to support the professional execution of corporate/business underwriting policies/standards. Monitor market factors and world affairs as part of research and development of new opportunities. Promote Travelers Line of Business, distribution strategy and philosophy and provide guidance on the Company's underwriting philosophy, procedures and requirements by building strong partnerships with Agents, Brokers and Customers. Provide guidance, mentoring and coaching to others as appropriate. Each individual has responsibility for: Acting in accordance with Travelers Companies' Code of Business Conduct and Ethics, Business Excellence Policy and all HR policies and procedures. Delivering high quality service to brokers and customers in line with our service standards. Complying with all legal, insurance, regulatory, Lloyd's and Sarbanes Oxley rules and guidelines. Acting at all times in compliance with the Treating Customers Fairly outcomes. Working as a team with colleagues within the Company and the Enterprise. Developing strong relationships with our key supporting brokers and customers and all other key external stakeholders. Adhering to the Company's policies and procedures. Keeping adequate records of all transactions undertaken with brokers, customers, and all other parties. Continually looking for improvement both from a personal and business perspective. Perform other duties as assigned. What Will Our Ideal Candidate Have? Experience within the Lloyd's market preferred, with a basic understanding of the internal and external factors which impact the market. Underwriting experience preferred. Degree preferred. Able to demonstrate emerging technical proficiency and application of knowledge commensurate to your underwriting authority. Able to make sound quoting and pricing decisions that are in the Company's best interests. Intermediate knowledge and ability in respect of judgment, decision making, communication and strong team work. Demonstrates intermediate knowledge and experience in respect of Relationship Management: Seeks out, builds, fosters and maintains productive relationships or alliances to meet goals and achieve objectives. Demonstrates intermediate knowledge and experience in respect of Analytical Thinking/Financial Acumen: Identifies current or future problems or opportunities, analyses, synthesises and compares information to understand issues, identifies cause/effect relationships, and explores alternatives to support sound decision making. Utilises understanding of finance and accounting principles to identify the impact of responsible underwriting decisions on the overall profitability of the business. Demonstrates intermediate knowledge and experience in respect of Product/Technical: Demonstrates technical proficiency and application of knowledge commensurate to his/her underwriting authority. Demonstrates intermediate knowledge and experience in respect of Business Perspective: Uses knowledge of internal and external factors that impact the Lloyd's Market to make decisions. Expected to be studying towards ACII qualification. What is a Must Have? Previous Property and Casualty insurance experience in either an underwriting, operational or broker capacity. Secondary level education or equivalent required. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. Please send us an email if you have specific questions regarding the physical requirements of this role so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit the following page: life-at-travelers/benefits.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for someone with Credit Control experience within the financial services industry or insurance industry is desirable. Working as part of a team, you will collect premium due from our brokers within their credit terms. You will deal with instalment application forms, resolve broker queries that at times might need you to connect with our Underwriters. You will also perform reconciliations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. Primary Job Duties & Responsibilities Accurately record, input, allocate and scan cash received. Process and reconcile outgoing payment requests. Taking a proactive role in managing portfolio of debtors. Perform daily and monthly complex Broker ledger reconciliations. Responding to relevant and complex queries and delivering excellent service. Evaluate information received regarding o/s debt and bring queries to a resolution with Stakeholders, Underwriters & Policy admin teams. Ensure that default procedures are adhered to. Liaising with relevant Underwriting teams as necessary. Agree performance targets and work towards successful achievement. Liaise with overseas partners in the collection of their debt. Prepare, submit, and maintain bad debts sent to Debt Collectors. Assist in month end closure of receipting, allocations, and Broker reconciliations. Liaise with the Credit Control Manager on any account issue in excess of individual handling authority or outside personal experience. What Will Our Ideal Candidate Have? Credit control experience within insurance or within a Business to Business (B2B) environment preferred. Good working experience of Excel and Word. Able to demonstrate good teamwork. Intermediate numeracy skills. Intermediate communication skills. What is a Must Have? Previous credit control experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Feb 20, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are looking for someone with Credit Control experience within the financial services industry or insurance industry is desirable. Working as part of a team, you will collect premium due from our brokers within their credit terms. You will deal with instalment application forms, resolve broker queries that at times might need you to connect with our Underwriters. You will also perform reconciliations. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. Primary Job Duties & Responsibilities Accurately record, input, allocate and scan cash received. Process and reconcile outgoing payment requests. Taking a proactive role in managing portfolio of debtors. Perform daily and monthly complex Broker ledger reconciliations. Responding to relevant and complex queries and delivering excellent service. Evaluate information received regarding o/s debt and bring queries to a resolution with Stakeholders, Underwriters & Policy admin teams. Ensure that default procedures are adhered to. Liaising with relevant Underwriting teams as necessary. Agree performance targets and work towards successful achievement. Liaise with overseas partners in the collection of their debt. Prepare, submit, and maintain bad debts sent to Debt Collectors. Assist in month end closure of receipting, allocations, and Broker reconciliations. Liaise with the Credit Control Manager on any account issue in excess of individual handling authority or outside personal experience. What Will Our Ideal Candidate Have? Credit control experience within insurance or within a Business to Business (B2B) environment preferred. Good working experience of Excel and Word. Able to demonstrate good teamwork. Intermediate numeracy skills. Intermediate communication skills. What is a Must Have? Previous credit control experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers are recruiting for a London Markets Senior Operations Associate to join our team based in London. As a Senior Operations Associate, you will play a crucial role in helping to maintain effective and efficient production services to support the Travelers Europe's strategic goals. This role helps to ensure we are able to support the Underwriting community with comprehensive administrative support to facilitate the end-to-end underwriting lifecycle from pre-quote processing, delivering new business quotes, renewal terms, and endorsements across all lines of business. This role will be a subject matter expert (SME) for some of the underwriting operations capabilities - leading comprehensive training and development of the Associates and other key stakeholders. Your expertise in Lloyd's Syndicate and/or London Market Underwriting or Operations will be instrumental in driving our success. This role is designed for someone who thrives in a fast-paced environment and is eager to tackle complex challenges, give input on projects, and contribute to our continuous growth. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full-time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1,500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Underwriting Lifecycle Support: Thoroughly review and monitor in-scope submissions processing and clearance in line with agreed service levels. Manage work assignment and completion of tasks related to the underwriting lifecycle, including submissions analysis, new business and renewal quote preparation, non-renewals, technical accounting, document issuance, endorsements (financial and non-financial) and cancellations. Manage and support account documentation and document storage, including quotations, evidence of cover (policies), statements of values, engineering reports, actuarial pricing models, reinsurance contracts, policy endorsements, and cancellations. Data, Records and Document Management: Ensure in-scope underwriting submissions are stored and indexed, within service levels. Complete accurate and timely policy data entry, as required. Perform data cleansing and input additional risk information, ensuring accuracy in data quality, as required. Liaise with underwriters and brokers to process underwriting premium corrections efficiently, as required. Regulatory Compliance, Governance and Controls Assurance: Help to support Europe Operations Management team in closing Corporate Audit corrective actions and other related internal controls assurance work. Monitor and support all regulatory compliance (e.g., treating customers fairly) as instructed and adhere to Travelers Enterprise values and policies. Standard Operating Procedures and Training: Play a key role in creating, maintaining, reviewing, and providing sign-off for Europe Operations standard operating procedures - ensuring compliance with agreed standard formats/templates. Oversee training and onboarding, once qualified, to support Europe Operations (both onshore and offshore) and other TRV Europe business functions, as required. Role-model and promote process standardization and best practices across Europe Operations. Role model high standards of SLA compliance (both at individual and team levels), lead root cause analysis of SLA gaps and champion timely remediation. Stakeholder Engagement and Change Management: Represent EU Operations, as required, in internal stakeholder meetings to support effective communication. Offer value-add support to design and deliver of process, people, systems, data, and regulatory change. Miscellaneous: Perform other assigned duties, as required. Support recruitment process for the Europe Operations Management team, as required. Perform other duties as assigned. What Will Our Ideal Candidate Have? Strong written and verbal communication skills. Ability to develop effective working relationships across Travelers Europe. Customer-centric approach with a continuous improvement mindset and willingness to support change. Adept at working within fast-changing business environments and flexible to the changing business requirements. Highly motivated, capable of independent work and comfortable in a collaborative working environment. Detail-focused with a high degree of accuracy in work. IT literate with a solid proficiency with Microsoft Office suite. Experience of supporting staff recruitment, selection, onboarding, and development. Has started and is progressing well with their professional insurance qualifications. What is a Must Have? Previous experience in the commercial insurance (business insurance / B2B) products and services. Demonstrable experience of using data analysis and data insights to monitor operational performance. Demonstrable experience of process documentation (including procedures and process mapping). Familiarity with market leading core underwriting and support applications, subject to past work experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Feb 17, 2025
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? Travelers are recruiting for a London Markets Senior Operations Associate to join our team based in London. As a Senior Operations Associate, you will play a crucial role in helping to maintain effective and efficient production services to support the Travelers Europe's strategic goals. This role helps to ensure we are able to support the Underwriting community with comprehensive administrative support to facilitate the end-to-end underwriting lifecycle from pre-quote processing, delivering new business quotes, renewal terms, and endorsements across all lines of business. This role will be a subject matter expert (SME) for some of the underwriting operations capabilities - leading comprehensive training and development of the Associates and other key stakeholders. Your expertise in Lloyd's Syndicate and/or London Market Underwriting or Operations will be instrumental in driving our success. This role is designed for someone who thrives in a fast-paced environment and is eager to tackle complex challenges, give input on projects, and contribute to our continuous growth. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full-time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. This role is eligible for a £1,500 new joiner bonus. If you are successfully referred by an employee at Travelers Europe, both you and the person who referred you could be eligible for this bonus. What Will You Do? Underwriting Lifecycle Support: Thoroughly review and monitor in-scope submissions processing and clearance in line with agreed service levels. Manage work assignment and completion of tasks related to the underwriting lifecycle, including submissions analysis, new business and renewal quote preparation, non-renewals, technical accounting, document issuance, endorsements (financial and non-financial) and cancellations. Manage and support account documentation and document storage, including quotations, evidence of cover (policies), statements of values, engineering reports, actuarial pricing models, reinsurance contracts, policy endorsements, and cancellations. Data, Records and Document Management: Ensure in-scope underwriting submissions are stored and indexed, within service levels. Complete accurate and timely policy data entry, as required. Perform data cleansing and input additional risk information, ensuring accuracy in data quality, as required. Liaise with underwriters and brokers to process underwriting premium corrections efficiently, as required. Regulatory Compliance, Governance and Controls Assurance: Help to support Europe Operations Management team in closing Corporate Audit corrective actions and other related internal controls assurance work. Monitor and support all regulatory compliance (e.g., treating customers fairly) as instructed and adhere to Travelers Enterprise values and policies. Standard Operating Procedures and Training: Play a key role in creating, maintaining, reviewing, and providing sign-off for Europe Operations standard operating procedures - ensuring compliance with agreed standard formats/templates. Oversee training and onboarding, once qualified, to support Europe Operations (both onshore and offshore) and other TRV Europe business functions, as required. Role-model and promote process standardization and best practices across Europe Operations. Role model high standards of SLA compliance (both at individual and team levels), lead root cause analysis of SLA gaps and champion timely remediation. Stakeholder Engagement and Change Management: Represent EU Operations, as required, in internal stakeholder meetings to support effective communication. Offer value-add support to design and deliver of process, people, systems, data, and regulatory change. Miscellaneous: Perform other assigned duties, as required. Support recruitment process for the Europe Operations Management team, as required. Perform other duties as assigned. What Will Our Ideal Candidate Have? Strong written and verbal communication skills. Ability to develop effective working relationships across Travelers Europe. Customer-centric approach with a continuous improvement mindset and willingness to support change. Adept at working within fast-changing business environments and flexible to the changing business requirements. Highly motivated, capable of independent work and comfortable in a collaborative working environment. Detail-focused with a high degree of accuracy in work. IT literate with a solid proficiency with Microsoft Office suite. Experience of supporting staff recruitment, selection, onboarding, and development. Has started and is progressing well with their professional insurance qualifications. What is a Must Have? Previous experience in the commercial insurance (business insurance / B2B) products and services. Demonstrable experience of using data analysis and data insights to monitor operational performance. Demonstrable experience of process documentation (including procedures and process mapping). Familiarity with market leading core underwriting and support applications, subject to past work experience. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts, and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .