Greater Giving, Inc.

Greater Giving, Inc. is seeking an experienced CDD Operations Manager to lead the High Risk Vertical onboarding efforts within the Enterprise CDD team. The role focuses on end to end customer due diligence across complex verticals such as payment facilitators, marketplaces, crypto, gaming and money services. You will build a high performing CDD function with robust risk controls, manage performance frameworks and drive regulatory alignment across EMEA markets.

CDD Operations Manager - High Risk Vertical Onboarding Make your mark at one of the biggest names in payments. We're looking for a Customer Due Diligence (CDD) Operations Manager - High Risk Vertical to join our ever evolving Enterprise Customer Due Diligence team and help shape the future of global commerce. What you'll own Leadership & Team Management Develop and mentor a high performing team specialising in end to end customer due diligence across complex verticals including payment facilitators, marketplaces, cryptocurrency, gambling and money transmission services Establish clear performance frameworks, measurable objectives, and structured career development plans to support capability growth and succession planning Set the tone for a strong culture of risk awareness, accountability and collaboration, balancing regulatory compliance, risk appetite and customer experience Implement effective capacity planning and workload allocation aligned to risk profiles, operational demand and team capability Proactively monitor workflows to ensure timely throughput, effective prioritisation and appropriate escalation of issues Identify capability gaps, emerging risks and improvement opportunities, developing targeted training programmes to enhance expertise Stakeholder Management Build and maintain strong, trusted relationships with internal and external stakeholders to drive collaboration and alignment Represent the CDD function in internal and external forums, advocating for robust due diligence practices and building industry relationships Influence and negotiate with stakeholders to deliver CDD objectives while balancing business priorities and operational needs Partner with cross functional teams to improve processes, enhance productivity, drive cost effectiveness and strengthen the customer experience Global Due Diligence and Financial Crime Programme Lead day to day execution of the Global Due Diligence programme, ensuring adherence to relevant regulations, policies and standards Maintain oversight of emerging risks and issues, proactively managing them through identification, escalation and resolution Promote a continuous improvement mindset across the CDD Operations team to achieve optimal efficiency, quality and productivity Identify and implement process optimisation opportunities to reduce customer friction, enhance user experience and deliver operational efficiencies Support and embed change initiatives effectively, guiding teams through transitions to ensure sustainable improvements Stay informed on industry trends, regulatory developments and best practices to ensure processes remain current, scalable and effective Governance and Oversight Oversee day to day team performance, ensuring accurate execution of CDD processes and timely issue resolution Produce and analyse management information to support decision making and identify key trends and risks Ensure effective oversight of team pipelines, controls and success metrics What you'll bring A demonstrable understanding of high-risk verticals, their associated risks and required application of controls, including but not limited to payment facilitators, marketplaces, cryptocurrency, gaming and gambling and money service businesses Minimum of 5 years' direct experience managing a CDD/KYC team, including performance management, mentoring and operational oversight Strong understanding of AML/KYC regulatory frameworks across EMEA and their practical application within CDD operations, including local financial authorities and global standards. Familiarity with key regulatory bodies such as central banks, financial intelligence units (FIUs), and AML enforcement agencies in the region, as well as international frameworks like FATF, EU AML Directives, and their implications operating in EMEA Proven experience in leading CDD/KYC operations within a financial institution, ensuring due diligence processes align with local and international best practices Ability to assess customer risk, oversee enhanced due diligence (EDD) cases, and ensure CDD processes are executed efficiently Experience working closely with compliance, risk, and front office teams, ensuring CDD aligns with regulatory expectations while supporting business objectives Strong stakeholder engagement skills, with the ability to communicate effectively with internal teams, regulators, and external partners Experience using AML/KYC systems and tools (e.g., Actimize, Orbis, Fenergo) and leveraging data driven insights to improve operational efficiency Ability to manage high workloads, competing priorities, and evolving regulatory expectations in a fast paced environment It's a bonus if you have Experience in payment services Relevant professional qualifications such as CAMS, ICA or equivalent financial crime qualifications Familiarity with transaction monitoring, sanctions screening, and risk based approaches to CDD Experience handling regulatory audits or internal reviews related to customer due diligence My Health We offer access to medical coverage that supports the health and wellbeing for you and your family My Money In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. My Lifestyle We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing My Family FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Global Payments in London is seeking an experienced Senior Compensation Analyst, EMEA to design, implement and oversee global compensation programs and systems across multiple jurisdictions. You will provide consulting to business units, lead pay equity analyses, and support pay transparency regulatory initiatives including the EU Pay Transparency Directive. The role requires strong analytical skills, knowledge of market pricing, and the ability to partner with HR, Legal and Finance to ensure

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for an experienced Senior Compensation Analyst, EMEA to join our ever evolving benefits team and help shape the future of global commerce. Summary of This Role Provides compensation consulting services to several business lines/areas of the company. Responsible for day-to-day design, administration and management of global compensation programs and systems. Develops, analyzes, implements and manages team member, company, and industry data for the compensation function. Participates and manages special projects highly involved in EUPT support. Requiring interface with vendors, consultants and company personnel at all levels. What You'll Own Administers and assists in the development of compensation practices/programs including salary structures, bonus programs, sales compensation plans, compensation systems, and compensation procedures, policies, and regulations. Participates in compensation surveys and compiles data, salary survey results, and other available competitor information sources to perform job valuation and market pricing analyses and prepares matches for review. Advises and communicates to management and Team Members on established policies and procedures, fixed and variable compensation programs, and compensation systems. Provides detailed answers to complex questions and requests for information. Reviews submitted job descriptions for quality and availability of comparable roles in the marketplace. Maintains job description databases and supports modifications, additions, and deletions as submitted by HR and management. Reviews existing and proposed statutory requirements governing the company's compensation administration and reports potential impacts of regulatory changes to management; administers processes to ensure compliance. Supports the implementation and ongoing administration of regulatory compensation compliance initiatives, including the EU Pay Transparency Directive (EUPT), by assisting with pay equity analysis, job architecture alignment, pay data reporting, documentation requirements, and compensation process enhancements. Partners with Compensation, HR, Legal, and business stakeholders to support pay transparency requirements, conduct market and internal pay analyses, and help address potential pay equity concerns through data-driven recommendations. Provides standardized and assists in the development of ad hoc compensation reports, forecasts, and analyses from Human Resources Information Systems and business applications to support management decision-making. Assists the Head of Compensation and Benefits with established Executive Compensation projects and programs. Participates in global compensation projects and initiatives, including support for pay transparency, compensation governance, job catalog development, and regulatory readiness activities across multiple jurisdictions. What you'll bring Typically Minimum 6 Years Relevant Experience Specialized compensation analysis/administration experience or general HR experience with a focus in compensation; has acted in an advisory role. Experience supporting pay transparency initiatives, pay equity analyses, regulatory reporting, or implementation of compensation compliance requirements such as the EU Pay Transparency Directive preferred. Any one of the following: Certified Compensation Professional (CCP); Global Remuneration Professional (GRP); Certified Sales Compensation Professional (CSCP); Certified Executive Compensation Professional (CECP). What Are Our Desired Skills and Capabilities? Compensation Acumen Fundamental compensation concepts; business operations; HR practices; comprehensive understanding of the FLSA; in-depth knowledge of compensation theories and practical applications; basic statistical techniques. Knowledge of global compensation practices, pay transparency regulations, job architecture, market pricing methodologies, and pay equity analysis concepts. Ability to analyze compensation data, support regulatory reporting requirements, and contribute to EU Pay Transparency Directive compliance initiatives and related compensation programs. About the team Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Explore the benefits we offer to Globalpayers in the United Kingdom My Health We offer access to medical coverage that supports the health and wellbeing for you and your family My Money In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. My Lifestyle We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing My Family FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most. EMEA Senior Benefits Partner London, United Kingdom People, Culture and Change Privacy Statement Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

Make your mark at one of the biggest names in payments. We're looking for a Product Director, Billing & Pricing to join our ever evolving Money Movement Product team and help shape the future of global commerce. What you'll own You'll define and execute the global vision, strategy and roadmap for Billing, Pricing and Residual Payments products and experiences, delivering customer, commercial and operational outcomes. You'll own the Billing product portfolio, simplifying and modernising how customers understand, manage and optimise the cost of accepting payments. You'll lead end-to-end product development across Billing capabilities, delivering through dedicated engineering teams on the NAP and Core platforms while driving outcomes across other technology platforms through influence, alignment and matrix leadership. You'll create simple, intuitive and transparent billing experiences, helping customers understand both the costs and value of accepting payments, including pricing, fees, rebates, revenue-share arrangements and other financial benefits. You'll drive the evolution of transaction-level fee reporting, billing transparency and customer self-service capabilities, reducing complexity and improving customer satisfaction. You'll identify opportunities to transform Billing from a back-office capability into a value-added product, leveraging data, insights and emerging technologies to create differentiated customer experiences. You'll evaluate build, buy and partner opportunities, helping shape strategic decisions around future billing capabilities and owning the successful adoption of selected solutions. You'll balance strategic investments with the delivery needs of wider business initiatives, ensuring Billing capabilities effectively support new products, customer solutions and market expansion. You'll use customer insights, operational data and commercial metrics to prioritise initiatives that improve customer outcomes, reduce servicing costs and increase business value. You'll build strong partnerships with Revenue Operations, Engineering, Pricing, Commercial, Finance, Tax, Risk and Compliance teams to deliver strategic outcomes and improve operational efficiency. You'll collaborate closely with Product leaders across Funding, Reporting and FX to create seamless, connected financial experiences for customers. You'll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts and grows top talent. You'll represent Billing at senior leadership forums, influencing decisions that shape the future of Global Payments' Money Domain. What you'll bring A product mindset with a strong customer-first, data-driven and strategic approach to decision making. The ability to define compelling product strategies and translate them into clear roadmaps, priorities and measurable outcomes. Strong commercial acumen, with experience building business cases, optimising performance metrics and delivering growth. Experience creating and scaling customer-facing products, capabilities or platforms that deliver measurable business value. The ability to communicate with clarity and influence, building credibility with senior stakeholders across the business. Exceptional stakeholder management skills, with the ability to influence without direct authority and align diverse teams behind a common vision. Strong problem-solving skills and innovative thinking to navigate complex challenges and drive effective solutions. Experience delivering complex product initiatives within large-scale, multinational organisations. Experience working within a SAFe product development environment. Experience leading and developing product teams, including coaching, talent development and organisational leadership. A track record of improving ways of working, systems and processes, while influencing the evolution of product operating models across a wider product organisation. Experience balancing strategic priorities with competing enterprise demands, making effective trade-offs across multiple stakeholders and initiatives. Experience using customer, operational and commercial data to improve customer journeys, reduce operational complexity and drive measurable business outcomes. A strong understanding of payments, pricing, billing, invoicing, revenue sharing or adjacent financial services domains. It's a bonus if you have Experience with Global Payments' NAP and Core platforms. Experience influencing executive-level stakeholders and shaping strategic decisions across a complex organisation. Experience building high-performing product organisations and developing future product leaders. Experience leading large-scale transformation, migration or technology modernisation programmes. Experience with billing platforms, invoicing systems, usage-based pricing, metered billing or subscription billing solutions. Experience applying AI, analytics or data-driven insights to improve customer experiences, self-service capabilities or operational performance. About the team Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Explore the benefits we offer to Globalpayers in the United Kingdom My Health We offer access to medical coverage that supports the health and wellbeing for you and your family My Money In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. My Lifestyle We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing My Family FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Make your mark at one of the biggest names in payments. We're looking for a Product Director, Billing & Pricing to join our ever evolving Money Movement Product team and help shape the future of global commerce. What you'll own You'll define and execute the global vision, strategy and roadmap for Billing, Pricing and Residual Payments products and experiences, delivering customer, commercial and operational outcomes. You'll own the Billing product portfolio, simplifying and modernising how customers understand, manage and optimise the cost of accepting payments. You'll lead end-to-end product development across Billing capabilities, delivering through dedicated engineering teams on the NAP and Core platforms while driving outcomes across other technology platforms through influence, alignment and matrix leadership. You'll create simple, intuitive and transparent billing experiences, helping customers understand both the costs and value of accepting payments, including pricing, fees, rebates, revenue-share arrangements and other financial benefits. You'll drive the evolution of transaction-level fee reporting, billing transparency and customer self-service capabilities, reducing complexity and improving customer satisfaction. You'll identify opportunities to transform Billing from a back-office capability into a value-added product, leveraging data, insights and emerging technologies to create differentiated customer experiences. You'll evaluate build, buy and partner opportunities, helping shape strategic decisions around future billing capabilities and owning the successful adoption of selected solutions. You'll balance strategic investments with the delivery needs of wider business initiatives, ensuring Billing capabilities effectively support new products, customer solutions and market expansion. You'll use customer insights, operational data and commercial metrics to prioritise initiatives that improve customer outcomes, reduce servicing costs and increase business value. You'll build strong partnerships with Revenue Operations, Engineering, Pricing, Commercial, Finance, Tax, Risk and Compliance teams to deliver strategic outcomes and improve operational efficiency. You'll collaborate closely with Product leaders across Funding, Reporting and FX to create seamless, connected financial experiences for customers. You'll lead, develop and inspire a team of Product Managers, creating a high-performance culture that attracts and grows top talent. You'll represent Billing at senior leadership forums, influencing decisions that shape the future of Global Payments' Money Domain. What you'll bring A product mindset with a strong customer-first, data-driven and strategic approach to decision making. The ability to define compelling product strategies and translate them into clear roadmaps, priorities and measurable outcomes. Strong commercial acumen, with experience building business cases, optimising performance metrics and delivering growth. Experience creating and scaling customer-facing products, capabilities or platforms that deliver measurable business value. The ability to communicate with clarity and influence, building credibility with senior stakeholders across the business. Exceptional stakeholder management skills, with the ability to influence without direct authority and align diverse teams behind a common vision. Strong problem-solving skills and innovative thinking to navigate complex challenges and drive effective solutions. Experience delivering complex product initiatives within large-scale, multinational organisations. Experience working within a SAFe product development environment. Experience leading and developing product teams, including coaching, talent development and organisational leadership. A track record of improving ways of working, systems and processes, while influencing the evolution of product operating models across a wider product organisation. Experience balancing strategic priorities with competing enterprise demands, making effective trade-offs across multiple stakeholders and initiatives. Experience using customer, operational and commercial data to improve customer journeys, reduce operational complexity and drive measurable business outcomes. A strong understanding of payments, pricing, billing, invoicing, revenue sharing or adjacent financial services domains. It's a bonus if you have Experience with Global Payments' NAP and Core platforms. Experience influencing executive-level stakeholders and shaping strategic decisions across a complex organisation. Experience building high-performing product organisations and developing future product leaders. Experience leading large-scale transformation, migration or technology modernisation programmes. Experience with billing platforms, invoicing systems, usage-based pricing, metered billing or subscription billing solutions. Experience applying AI, analytics or data-driven insights to improve customer experiences, self-service capabilities or operational performance. About the team Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Explore the benefits we offer to Globalpayers in the United Kingdom My Health We offer access to medical coverage that supports the health and wellbeing for you and your family My Money In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies. My Lifestyle We have a dedicated Wellness Week each year - which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing My Family FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Global Payments is seeking a Product Director for Billing & Pricing to define and execute the global vision, strategy and roadmap for Billing, Pricing and Residual Payments products. You will own the Billing product portfolio, simplifying and modernising how customers understand, manage and optimise the cost of accepting payments, and lead end to end product development. Collaborating with Revenue Operations, Engineering, Pricing, Finance and Compliance, you'll transform billing into a

Global Payments is seeking a Product Director, Billing & Pricing to shape the global vision for billing, pricing, and residual payments. You will own the Billing portfolio, modernising cost management and driving revenue through pricing strategies, rebates and value-added experiences. You will lead cross-functional teams, influence senior stakeholders, and own end-to-end product development across multiple platforms while focusing on customer value and operational efficiency.