Thendon Resourcing Limited

Operations Manager - Social Care Provider Do you have a proven track record in managing the day-to-day operations within a fast-moving, commercial businesses that prioritise high levels of exceptional customer service? Are you caring and empathetic in nature and enjoy working in companies where you can add real value to people s lives? If so, we ve got a fantastic opportunity for an Operations Manager, with a clear pathway to progress within the company within next couple of years. On offer for the Operations Manager is a salary of £50,000, employee assistance programme, 21+8 days annual leave, free parking on-site and the development to progress within the company over the next couple of years resulting in an increased salary. The Operations Manager role You ll be working within a business that delivers care and support to vulnerable people with care needs, within a social care setting. They everything they do is centred around the people they support, ensuring that deliver a safe and effective care and companionship. Your main areas of responsibility will be around: People Ensuring that they are able to attract, recruit, train and retain dedicated, caring and empathetic people who can provide first class care and companionship to their clients. Support and manage a high performing office team, giving them the tools they need to excel in their roles. Ensure that current employment law, equal opportunities and health and safety legislation is consistently met. Quality of Service Provision - Continuously monitoring the levels of service delivery across all business areas, to ensure that they are consistently meeting company standards, legal requirements and regulatory compliance. Ensure that the teams within the business have adequate and suitable resources to carry out their duties effectively. Retain important accolades and awards for standards of service. Business Operations Take full responsibility for day-to-day operations Set, meet and regularly review business performance targets Gather information and analyse data to ensure that business is achieving maximum productivity. Legal and Finance Ensure that all systems, processes, policies and procedures, implement a culture of best practise across the business. Provide weekly/monthly reports for the owners Lead of the development of annual plans, forecasts, reports, budgets and targets The Successful Candidate We re looking for somebody with experience in managing day to day operations of a business this doesn t necessarily need to be a care business, but ideally, you ll have managed services where high-quality, customer centred service is paramount. You ll be caring and empathetic in nature and be really invested in making a difference in the lives of vulnerable people. You ll be a driver with your own vehicle and live within a 30 minute commute of St Albans. You ll be able to work flexibly the hours of work are Monday 9-5 but service operate outside of those times and there is a requirement to be part of a rota with other members of the SLT to be available for out of hours emergencies (there is an on-call team who deal with first line of on-call) You ll demonstrate competencies in Driving Results, Decision Making, Adapting to Change, Leading Others, Communication and Relationship Management, Interested? To be considered for the Operations Manager position, click apply to send your CV to Laura at Thendon Resourcing. We ll be in touch to discuss your application further.

Deputy Manager (QCF 5 or working towards) Residential Home with nursing - Learning Disabilities and Complex Needs Are you an experienced Care Manager / Service Manager / Deputy Manager with a background in managing care services for adults with learning or physical disabilities with complex care needs? Do you want to work for a company that support their staff well with competitive salaries, industry-leading benefits, well-resourced services, work/life balance and a supportive working environment? If so, we re recruiting for a Deputy Manager role that might be right up your street! As a Deputy Manager of a Nursing Home for adults with disabilities and complex needs, your focus will be on delivering exactly what you came into care to do managing quality focused services that truly enrich the lives of the people you are there for. This is a charity who pull out all the stops to ensure that people they support are able to lead full and flourishing lives. Salary and Benefits £32,864 per annum 25 days leave plus bank holidays which increases after 5 years service Occupational sick pay scheme (after probationary) Employee assistance and well-being programme Rewards and recognition scheme Gift Vouchers Pension Life assurance Career-enhancing training The Deputy Manager Role Your focus is on supporting and managing the teams who deliver care within the care home and ensuring that high-quality person centred support is consistently provided. Take responsibility for the development and implementation of systems and processes within the home Ensuring through auditing that all care documentation is up to date and is reflective of each individual s needs Dealing with any safeguarding Work with your manager to develop the home Deputise in the absence of the Registered Home Manager About you You ll need to be an experienced Deputy Manager / Care Manager of a regulated care service before - such as a care home or supported living service. You ll be driven by a passion to deliver services for people with learning disabilities and physical disabilities that are truly-person centred and make a difference to people s lives. Ideally, you ll hold QCF level 5 qualification in Leadership of Social Care or be working towards You ll be able to demonstrate a good knowledge of CQC standards, and legislation relevant to managing social care. Interested? To be considered for the Deputy Manager role, please click apply to submit your CV to Laura at Thendon Resourcing and we ll be in touch within 1-2 business days to discuss your application. Please don t delay getting your application across - we are looking to interview for this role ASAP

Are you a Finance Business Partner, Management Accountant or Finance Manager with a background in either social care, housing, charity or not-for-profit organisations? Would you enjoy working for a charity with a real purpose, professionals all working together to enable children and adults with disabilities to live full and flourishing lives? If so, this Finance Business Partner role could be just what you need You ll use your skills and expertise to provide accurate analysis of business finances through monthly management accounts, annual budgeting, reforecasting and ad-hoc analysis to support internal stakeholders across the business in decision making. What s in it for you? Salary of £40,000 - £46,000 (35 hour contract) 25+8 days annual leave Employee assistance programme Occupational sick pay Life assurance and a host of other benefits Opportunities for personal growth and development Hybrid working available 2 days per week in office, choice of working the other 3 from home or office The Finance Business Partner Role This is an organisation that delivers brilliant Care, Support and Education services to adults and children with learning disabilities and/or physical disabilities. The Finance Business Partner works closely with the Senior Finance Business Partner, and Assistant Business Partner all working collaboratively to deliver a seamless function. You ll support budget holders across their Care, Education, Fundraising, and central services to understand and improve financial performance. This will include: Preparation of monthly management accounts annual budgets, reforecasting t support decision making across the business. Work with budget holders and their teams to understand the department s activities and drivers of income and cost. Supporting key internal stakeholders to understand and improve financial performance, income reconciliation, reviewing and reconciling restricted funds. Provide constructive challenge where necessary. Assist teams in developing their strategy. Provide finance support to organisation-wide initiatives and Finance projects. About You We re looking for an experienced finance professional ideally you ll have worked as a Finance Business Partner before, but we are also happy to consider people who ve worked as a Management Accountant or Finance Manager as long as you can demonstrate the skills or experience in partnering with stakeholders across the business this wouldn t suit somebody who is purely data driven. You ll also need to have worked in a similar environment we re talking social care companies, housing providers, or for a charity. Multi-site, multi-faceted, highly regulated. You'll hold ACA , ACCA, or CIMA qualifications. This Finance Business Partner post will really suit somebody who loves being hands-on, working on projects, working as part of a team and learning new things. You ll work with a team of professionals who absolutely love what they do care is a passion and a calling for them not just a job, and doing the best they can for people with disabilities is at the heart of every single decision made. You'll live within commuting distance to the office in Gateshead. This is a hybrid working role, with a minimum of 2 days in the office. Interested? To find out more or be considered for the Finance Business Partner role, please click apply to send your CV to Laura at Thendon Resourcing or feel free to give me a call. We ll get back to you within 1-2 business days to discuss the next steps