For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. As an Engagement Manager in Customer Excellence and Professional Services at Smartsheet, you'll play a key role in ensuring our most strategic customers succeed. You'll design and lead large, transformative projects, act as a trusted adviser, mentor Sales and Professional Services teams, align stakeholders, and deliver the highest levels of customer satisfaction. Partnered with the Account Team, Services Sales, and Service Delivery, the Engagement Manager contributes to pre-sales scoping and discovery activities, acting as a conduit across the organisation to develop and articulate comprehensive implementation proposals. The Engagement Manager will then maintain the executive relationships and act as a critical issue point within these implementations in a billable capacity, ensuring tight customer alignment and offering proactive and prescriptive advice resulting in outstanding customer success. You may manage multiple projects at once, meet utilisation targets, help build best practices, and manage to agreed business processes. You'll report to the Director of Engagement Delivery and be based at our London office (hybrid or remote within the UK). You will: Manage and drive competing requests across simultaneous customer engagements Identify, pull together, and drive project activities of teams from cross-functional and partner sources Manage projects to time, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc.) Manage project P&L to targeted margin results Drive project reviews for management and customers Be responsible for the transition of engagements from pre-sales to delivery, including budget allocation, resourcing assignments, knowledge transfer, and project initiation Ensure that engagements conclude with delighted customers who are willing to be referenced for new potential customers Handle multiple strategic customers simultaneously Proactively mitigate and handle critical customer concerns and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives Ensure quality and time management processes are followed by the team (e.g. change controls, timesheet submissions) Help to document best practices in developing and deploying Smartsheet solutions Function as a frontline resource for "best practice" and informal customer queries Liaise with necessary teams within Smartsheet to achieve the above You have: At least 4+ years of experience in customer-facing positions in a professional services firm, preferably with a management consulting or "Big Four" consulting organisation Management of large billable projects for external customers Experience with modern services deployment methodologies, with emphasis on software design and development Use of formal project management tools Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet's benefits, values, use cases, and business and technical elements Desire to work in a collaborative environment to promote and improve team performance Strong analytical skills regarding customer and project management issues Strong organisational skills with an ability to manage competing customer demands Ability to interact and communicate with CxO-level personnel Excellent communication and interpersonal skills Lean or Six Sigma certification is desirable Bachelor's degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education Willing to travel periodically (up to 20-30%) based on customer and business needs Right to work in the UK for any employer on an ongoing basis 1+ years' Smartsheet Consulting experience, leading customer-facing engagements in the enterprise space Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Voluntary EEOC Demographics At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia. Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially. For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here . Select I identify as transgender: Select I identify my race / ethnicity as (select all that apply): Select
Aug 15, 2025
Full time
For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. As an Engagement Manager in Customer Excellence and Professional Services at Smartsheet, you'll play a key role in ensuring our most strategic customers succeed. You'll design and lead large, transformative projects, act as a trusted adviser, mentor Sales and Professional Services teams, align stakeholders, and deliver the highest levels of customer satisfaction. Partnered with the Account Team, Services Sales, and Service Delivery, the Engagement Manager contributes to pre-sales scoping and discovery activities, acting as a conduit across the organisation to develop and articulate comprehensive implementation proposals. The Engagement Manager will then maintain the executive relationships and act as a critical issue point within these implementations in a billable capacity, ensuring tight customer alignment and offering proactive and prescriptive advice resulting in outstanding customer success. You may manage multiple projects at once, meet utilisation targets, help build best practices, and manage to agreed business processes. You'll report to the Director of Engagement Delivery and be based at our London office (hybrid or remote within the UK). You will: Manage and drive competing requests across simultaneous customer engagements Identify, pull together, and drive project activities of teams from cross-functional and partner sources Manage projects to time, budget, and contracted deliverables (including planning, scheduling, milestone reviews, etc.) Manage project P&L to targeted margin results Drive project reviews for management and customers Be responsible for the transition of engagements from pre-sales to delivery, including budget allocation, resourcing assignments, knowledge transfer, and project initiation Ensure that engagements conclude with delighted customers who are willing to be referenced for new potential customers Handle multiple strategic customers simultaneously Proactively mitigate and handle critical customer concerns and at-risk accounts; communicate effectively and appropriately with internal and external leaders and executives Ensure quality and time management processes are followed by the team (e.g. change controls, timesheet submissions) Help to document best practices in developing and deploying Smartsheet solutions Function as a frontline resource for "best practice" and informal customer queries Liaise with necessary teams within Smartsheet to achieve the above You have: At least 4+ years of experience in customer-facing positions in a professional services firm, preferably with a management consulting or "Big Four" consulting organisation Management of large billable projects for external customers Experience with modern services deployment methodologies, with emphasis on software design and development Use of formal project management tools Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet's benefits, values, use cases, and business and technical elements Desire to work in a collaborative environment to promote and improve team performance Strong analytical skills regarding customer and project management issues Strong organisational skills with an ability to manage competing customer demands Ability to interact and communicate with CxO-level personnel Excellent communication and interpersonal skills Lean or Six Sigma certification is desirable Bachelor's degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education Willing to travel periodically (up to 20-30%) based on customer and business needs Right to work in the UK for any employer on an ongoing basis 1+ years' Smartsheet Consulting experience, leading customer-facing engagements in the enterprise space Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Voluntary EEOC Demographics At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia. Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially. For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here . Select I identify as transgender: Select I identify my race / ethnicity as (select all that apply): Select
Sr. Product Marketing Manager - Developer Ecosystem London, UK For over 20 years, Smartsheet has helped people and teams achieve their goals. We provide seamless work management and scalable solutions, empowering teams to automate manual tasks, uncover insights, and work smarter. We foster an environment that encourages big thinking, action, and meaningful work, driven by purpose and passion. We are seeking a highly strategic and technically skilled Senior Product Marketing Manager to lead our developer ecosystem. In this role, you will drive adoption, engagement, and growth of Smartsheet's developer platform and API capabilities. You will serve as the voice of the developer community, translating complex technical features into compelling value propositions for developers, partners, and technical decision-makers. This position requires a unique mix of technical knowledge, product marketing expertise, and enthusiasm for building vibrant developer communities. You will collaborate with product management, engineering, sales, and external partners to ensure our developer offerings are well-understood, accessible, and enable customers to extend and integrate Smartsheet into their workflows. You will report to the Director of Product Marketing, Enterprise and the role is based at Smartsheet's London office, with hybrid or remote UK options. Responsibilities include: Partner with Product Management, conduct market research, and leverage customer insights to influence product development, ensure product-market fit, and align with strategic goals. Create clear, compelling messaging and positioning tailored to various developer personas (e.g., enterprise developers, system integrators, SaaS partners). Develop and execute go-to-market strategies, including communications for new API features, SDKs, developer tools, and platform updates. Produce impactful marketing content such as presentations, blog posts, thought leadership articles, case studies, and website copy to highlight the capabilities of the Smartsheet platform. Communicate technical details about API updates, releases, and deprecations, including writing release notes and collaborating on developer documentation and API guides. Support sales and customer success teams with tools, training, and content to articulate the value of our developer platform to technical audiences. Define key performance metrics, monitor results, and report on the success of developer-focused marketing initiatives. Qualifications: 5+ years in marketing or product marketing, with at least 3 years focused on developer platforms, APIs, SDKs, or cloud integrations. Experience launching technical products, including messaging, content creation, and go-to-market planning. Strong understanding of software development lifecycle, web technologies (REST APIs, GraphQL, webhooks), cloud platforms, and integration patterns, with the ability to translate technical concepts into clear language. Excellent communication skills, capable of explaining complex technical topics to diverse audiences. Analytical skills to interpret market data, identify trends, and make data-driven decisions. Ability to manage multiple projects in a fast-paced, high-growth environment, balancing detailed execution with strategic thinking. Strong collaboration skills, working effectively with cross-functional teams and stakeholders. Bachelor's degree in Marketing, Computer Science, Engineering, or related field. Legal right to work in the UK on an ongoing basis. Benefits include: Employer-paid private medical and dental insurance (additional for family members) Monthly pension contributions Stipend for work and productivity support 25 days paid holiday plus bank holidays and flexible time away Paid maternity (20 weeks) and paternity/adoption leave (12 weeks) Volunteer days, professional development opportunities, and company-funded perks Remote work options across the UK About Us: At Smartsheet, your ideas are valued, and your growth is supported. We foster an inclusive environment that encourages diverse perspectives. Join us to make a meaningful impact and help shape the future of work. Equal Opportunity Employer: We are committed to equal employment opportunity and welcome applicants regardless of race, ethnicity, gender, sexual orientation, or other protected characteristics. We strive to create an inclusive environment for all employees. If you need assistance during the interview process, please let us know. Apply now: Fill out the application form, providing your details and resume. Please include any known contacts at Smartsheet and your familiarity with AI concepts if applicable.
Aug 15, 2025
Full time
Sr. Product Marketing Manager - Developer Ecosystem London, UK For over 20 years, Smartsheet has helped people and teams achieve their goals. We provide seamless work management and scalable solutions, empowering teams to automate manual tasks, uncover insights, and work smarter. We foster an environment that encourages big thinking, action, and meaningful work, driven by purpose and passion. We are seeking a highly strategic and technically skilled Senior Product Marketing Manager to lead our developer ecosystem. In this role, you will drive adoption, engagement, and growth of Smartsheet's developer platform and API capabilities. You will serve as the voice of the developer community, translating complex technical features into compelling value propositions for developers, partners, and technical decision-makers. This position requires a unique mix of technical knowledge, product marketing expertise, and enthusiasm for building vibrant developer communities. You will collaborate with product management, engineering, sales, and external partners to ensure our developer offerings are well-understood, accessible, and enable customers to extend and integrate Smartsheet into their workflows. You will report to the Director of Product Marketing, Enterprise and the role is based at Smartsheet's London office, with hybrid or remote UK options. Responsibilities include: Partner with Product Management, conduct market research, and leverage customer insights to influence product development, ensure product-market fit, and align with strategic goals. Create clear, compelling messaging and positioning tailored to various developer personas (e.g., enterprise developers, system integrators, SaaS partners). Develop and execute go-to-market strategies, including communications for new API features, SDKs, developer tools, and platform updates. Produce impactful marketing content such as presentations, blog posts, thought leadership articles, case studies, and website copy to highlight the capabilities of the Smartsheet platform. Communicate technical details about API updates, releases, and deprecations, including writing release notes and collaborating on developer documentation and API guides. Support sales and customer success teams with tools, training, and content to articulate the value of our developer platform to technical audiences. Define key performance metrics, monitor results, and report on the success of developer-focused marketing initiatives. Qualifications: 5+ years in marketing or product marketing, with at least 3 years focused on developer platforms, APIs, SDKs, or cloud integrations. Experience launching technical products, including messaging, content creation, and go-to-market planning. Strong understanding of software development lifecycle, web technologies (REST APIs, GraphQL, webhooks), cloud platforms, and integration patterns, with the ability to translate technical concepts into clear language. Excellent communication skills, capable of explaining complex technical topics to diverse audiences. Analytical skills to interpret market data, identify trends, and make data-driven decisions. Ability to manage multiple projects in a fast-paced, high-growth environment, balancing detailed execution with strategic thinking. Strong collaboration skills, working effectively with cross-functional teams and stakeholders. Bachelor's degree in Marketing, Computer Science, Engineering, or related field. Legal right to work in the UK on an ongoing basis. Benefits include: Employer-paid private medical and dental insurance (additional for family members) Monthly pension contributions Stipend for work and productivity support 25 days paid holiday plus bank holidays and flexible time away Paid maternity (20 weeks) and paternity/adoption leave (12 weeks) Volunteer days, professional development opportunities, and company-funded perks Remote work options across the UK About Us: At Smartsheet, your ideas are valued, and your growth is supported. We foster an inclusive environment that encourages diverse perspectives. Join us to make a meaningful impact and help shape the future of work. Equal Opportunity Employer: We are committed to equal employment opportunity and welcome applicants regardless of race, ethnicity, gender, sexual orientation, or other protected characteristics. We strive to create an inclusive environment for all employees. If you need assistance during the interview process, please let us know. Apply now: Fill out the application form, providing your details and resume. Please include any known contacts at Smartsheet and your familiarity with AI concepts if applicable.
For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. As the Partner Director , you will lead the strategy, execution, and growth of our partner ecosystem within the EMEA region . You will work closely with key stakeholders to build relationships, develop and manage all our Go To Market (GTM) focused partnerships, and drive measurable outcomes for Smartsheet. This is a high-impact leadership role for someone passionate about scaling partner ecosystems, enhancing Smartsheet's market presence, and driving customer success and retention. This position will be responsible for the region's revenue attainment with and through partners. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to our VP, Global Partnerships . You Will: The ideal candidate is a seasoned partnership executive with at least 15 years of experience in joint-marketing, partner ecosystem/channel, and co-sell motions. They have successfully executed joint go-to-market strategies, developed partner-to-partner (P2P) approaches, and leveraged marketplaces to drive business outcomes. This role requires a strategic leader who understands the evolving partner landscape and has experience executing horizontal and industry-specific campaigns. He or she will move seamlessly between managing individual partner performance through regular cadence; provide input into the strategic direction of the partner function, and develop a high performing team of partner managers. The candidate should also be a thought leader with experience speaking publicly to advocate for ecosystem-driven success. Key Responsibilities Develop and execute a comprehensive partner strategy across all partner types including distributors, resellers, systems integrators, Managed Service Providers, and ISV's (Independent Service Vendors) in region Identify and recruit partners to enable aggressive growth for commercial and enterprise customer segments Ensure alignment of partner initiatives with overall business objectives, sales and services goals. Work cross-functionally to develop cohesive processes and positive shared outcomes Business Development & Revenue Growth Establish and nurture executive-level and practice-level relationships with key partners to drive collaboration and revenue impact Own and achieve GTM partner revenue targets in region Secure ongoing partner preference and investment in the Smartsheet relationship; grow our share of mind and share of wallet within the partner organisation Collaborate with sales teams to co-sell and close opportunities with partners, and with customer success on driving high renewal rates with and through partners Operational Excellence Leverage strong organisational and execution skills to keep the team on track and drive measurable outcomes Manage and oversee multi-quarter and annual planning process with key partners covering enablement, co-marketing, pipeline, forecast reporting and track progress Report out on partner performance within Smartsheet providing insights and recommendations to optimise strategy and execution Ensure a highly scalable partner approach, leveraging tools, processes, and best practices Build and develop a team of high performing Partner Managers to execute on partner business plans with focus partners Be part of the regional executive leadership team, dotted line responsibility of the partner marketers in region Manage MDF and discretionary budgets in region to optimize ROI on enablement and marketing efforts Partner with internal teams including sales, marketing, customer success, and product to align efforts and ensure seamless execution Thought Leadership & Influence Represent Smartsheet as a public-facing thought leader, speaking with press, analysts, at industry events, conferences, and webinars to advocate for partner-driven success Establish executive leadership externally with peers and relevant industry networks Monitor market trends and competitor activity to identify new opportunities You Have : 15+ years of experience in channel sales, partner management, or business development within the SaaS or technology industry. Proven success in building and scaling partner ecosystems in the EMEA region Demonstrated ability to lead cross-functional initiatives and manage high-performing teams Ability to develop and execute strategic plans (1-3 years out) while managing tactical priorities effectively Excellent interpersonal and communication skills, with a track record of building trusted relationships with partners and internal stakeholders Strong focus on achieving measurable outcomes, with experience managing and exceeding revenue targets Solid understanding of SaaS and cloud-based technologies. Experience with Smartsheet or similar platforms is a plus Deep understanding of a hybrid Channel + Direct go to market model Bachelors (BA/BS) degree or MBA preferred Willingness to travel as required ( 20%) to meet with partners and attend events Legally eligible to work in the UK on an ongoing basis. Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Do you have full rights to work in the UK?
Aug 13, 2025
Full time
For over 20 years, Smartsheet has helped people and teams achieve-well, anything. From seamless work management to smart, scalable solutions, we've always worked with flow. We're building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we're creating space- space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that's magic at work, and it's what we show up for everyday. As the Partner Director , you will lead the strategy, execution, and growth of our partner ecosystem within the EMEA region . You will work closely with key stakeholders to build relationships, develop and manage all our Go To Market (GTM) focused partnerships, and drive measurable outcomes for Smartsheet. This is a high-impact leadership role for someone passionate about scaling partner ecosystems, enhancing Smartsheet's market presence, and driving customer success and retention. This position will be responsible for the region's revenue attainment with and through partners. This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to our VP, Global Partnerships . You Will: The ideal candidate is a seasoned partnership executive with at least 15 years of experience in joint-marketing, partner ecosystem/channel, and co-sell motions. They have successfully executed joint go-to-market strategies, developed partner-to-partner (P2P) approaches, and leveraged marketplaces to drive business outcomes. This role requires a strategic leader who understands the evolving partner landscape and has experience executing horizontal and industry-specific campaigns. He or she will move seamlessly between managing individual partner performance through regular cadence; provide input into the strategic direction of the partner function, and develop a high performing team of partner managers. The candidate should also be a thought leader with experience speaking publicly to advocate for ecosystem-driven success. Key Responsibilities Develop and execute a comprehensive partner strategy across all partner types including distributors, resellers, systems integrators, Managed Service Providers, and ISV's (Independent Service Vendors) in region Identify and recruit partners to enable aggressive growth for commercial and enterprise customer segments Ensure alignment of partner initiatives with overall business objectives, sales and services goals. Work cross-functionally to develop cohesive processes and positive shared outcomes Business Development & Revenue Growth Establish and nurture executive-level and practice-level relationships with key partners to drive collaboration and revenue impact Own and achieve GTM partner revenue targets in region Secure ongoing partner preference and investment in the Smartsheet relationship; grow our share of mind and share of wallet within the partner organisation Collaborate with sales teams to co-sell and close opportunities with partners, and with customer success on driving high renewal rates with and through partners Operational Excellence Leverage strong organisational and execution skills to keep the team on track and drive measurable outcomes Manage and oversee multi-quarter and annual planning process with key partners covering enablement, co-marketing, pipeline, forecast reporting and track progress Report out on partner performance within Smartsheet providing insights and recommendations to optimise strategy and execution Ensure a highly scalable partner approach, leveraging tools, processes, and best practices Build and develop a team of high performing Partner Managers to execute on partner business plans with focus partners Be part of the regional executive leadership team, dotted line responsibility of the partner marketers in region Manage MDF and discretionary budgets in region to optimize ROI on enablement and marketing efforts Partner with internal teams including sales, marketing, customer success, and product to align efforts and ensure seamless execution Thought Leadership & Influence Represent Smartsheet as a public-facing thought leader, speaking with press, analysts, at industry events, conferences, and webinars to advocate for partner-driven success Establish executive leadership externally with peers and relevant industry networks Monitor market trends and competitor activity to identify new opportunities You Have : 15+ years of experience in channel sales, partner management, or business development within the SaaS or technology industry. Proven success in building and scaling partner ecosystems in the EMEA region Demonstrated ability to lead cross-functional initiatives and manage high-performing teams Ability to develop and execute strategic plans (1-3 years out) while managing tactical priorities effectively Excellent interpersonal and communication skills, with a track record of building trusted relationships with partners and internal stakeholders Strong focus on achieving measurable outcomes, with experience managing and exceeding revenue targets Solid understanding of SaaS and cloud-based technologies. Experience with Smartsheet or similar platforms is a plus Deep understanding of a hybrid Channel + Direct go to market model Bachelors (BA/BS) degree or MBA preferred Willingness to travel as required ( 20%) to meet with partners and attend events Legally eligible to work in the UK on an ongoing basis. Employer-paid Private Medical and Dental, additional cost for family members Monthly contributions toward your pension Monthly stipend to support your work and productivity 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program 20 weeks fully paid Maternity Leave 12 weeks fully paid Paternity/Adoption Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks including a counselling membership, salary sacrifice options, and your own personal Smartsheet account. Teleworking options from any registered location in the UK (role specific) Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You'll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you're doing work that stretches you, excites you, and connects you to something bigger, that's magic at work. Let's build what's next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Apply for this job indicates a required field First Name Last Name Preferred First Name Email Phone Resume/CV Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Do you have full rights to work in the UK?
London, UK Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work. Smartsheet is seeking a dynamic and driven Senior Partner Manager to lead our Nordics & Benelux partner ecosystem. As a UK-based Senior Partner Manager, you will be pivotal in recruiting, optimising, and activating our Nordics & Benelux partners. This quota-carrying role focuses on building and managing relationships with solution partners, distributors, VARs, system integrators and ISV's. You will drive new partner recruitment, engage partners with the Smartsheet Aligned partner program, and develop joint business plans to achieve revenue targets. Join us in shaping the future of work in the Nordics & Benelux region. This role is based at Smartsheet in London, United Kingdom (hybrid, remote also eligible) and reports to a Director, EMEA Partner Sales . Responsibilities Recruit new partners aligned with our ideal partner profile, including Distributors, System Integrators, Solution Partners, VARs, and ISVs. Manage partnerships across Nordics & Benelux countries within the EMEA region. Exceed revenue targets by developing and maintaining relationships with potential and existing partners. Engage and manage Smartsheet partner programs and relationships in support of partnership objectives and sales opportunities (e.g. direct sales, sales engineers, partner marketing) Manage multi-quarter and annual planning with key partners, including enablement, co-marketing, sales pipeline, forecast reporting, and QBRs. Drive monthly partner alignment sessions to review pipelines, conduct win/loss analysis, and develop account penetration strategies. Manage a regional Market Development Funds (MDF) budget. Collaborate with partners and other resources (e.g., partner and field marketing) to develop and execute partner marketing plans. Secure ongoing partner preference and investment in Smartsheet offerings, growing our share of mind and wallet within partner organizations. Provide field and partner input to internal functions (e.g., sales, customer success, services, product, marketing) on tools and programs. Requirements 7+ years of sales experience in Enterprise Application software, SaaS experience preferred, with an understanding of services-led partner models, GSIs, VARs, and Distributors. 7+ years of partner management experience, ideally with an existing network of software-focused partners in the Nordics & Benelux region and an understanding of hybrid go-to-market models. Self-starter with the ability to thrive in a fast-paced, dynamic environment. Deep understanding of the Nordics & Benelux Partner Ecosystem landscape and strong existing relationships within it. Demonstrated ability in partner recruitment and joint business planning. Expertise in navigating complex organisational structures. Strong understanding of cloud technologies and enterprise software solutions. Excellent communication, presentation, and negotiation skills. Experience with software programs for sales (Salesforce) and partners (Impartner) for MDF, Deal Reg, Partner Enablement pathways, partner operations, etc. , proficiency in the G-Suite Strategic thinker with a results-oriented mindset. Fluent in Swedish/Danish and English; additional Nordics languages are a plus. Legally eligible to work in the UK on an ongoing basis Travel up to 50%. Get to Know Us: At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us! Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What languages do you speak Fluently? Danish Swedish Finnish Dutch Do you have full rights to work in the UK? Select How did you hear about us? Select Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Voluntary EEOC Demographics At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia. Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially. For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here . Select I identify as transgender: Select I identify my race / ethnicity as (select all that apply): Select My veteran status is: Select My disability status is: Select By checking this box, I consent to Smartsheet collecting, storing, and processing my responses to the demographic data surveys above.
Jul 15, 2025
Full time
London, UK Smartsheet is a tech company with a human story to tell. We're here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We're revolutionaries - so for us changing the way the world works is all in a day's work. Smartsheet is seeking a dynamic and driven Senior Partner Manager to lead our Nordics & Benelux partner ecosystem. As a UK-based Senior Partner Manager, you will be pivotal in recruiting, optimising, and activating our Nordics & Benelux partners. This quota-carrying role focuses on building and managing relationships with solution partners, distributors, VARs, system integrators and ISV's. You will drive new partner recruitment, engage partners with the Smartsheet Aligned partner program, and develop joint business plans to achieve revenue targets. Join us in shaping the future of work in the Nordics & Benelux region. This role is based at Smartsheet in London, United Kingdom (hybrid, remote also eligible) and reports to a Director, EMEA Partner Sales . Responsibilities Recruit new partners aligned with our ideal partner profile, including Distributors, System Integrators, Solution Partners, VARs, and ISVs. Manage partnerships across Nordics & Benelux countries within the EMEA region. Exceed revenue targets by developing and maintaining relationships with potential and existing partners. Engage and manage Smartsheet partner programs and relationships in support of partnership objectives and sales opportunities (e.g. direct sales, sales engineers, partner marketing) Manage multi-quarter and annual planning with key partners, including enablement, co-marketing, sales pipeline, forecast reporting, and QBRs. Drive monthly partner alignment sessions to review pipelines, conduct win/loss analysis, and develop account penetration strategies. Manage a regional Market Development Funds (MDF) budget. Collaborate with partners and other resources (e.g., partner and field marketing) to develop and execute partner marketing plans. Secure ongoing partner preference and investment in Smartsheet offerings, growing our share of mind and wallet within partner organizations. Provide field and partner input to internal functions (e.g., sales, customer success, services, product, marketing) on tools and programs. Requirements 7+ years of sales experience in Enterprise Application software, SaaS experience preferred, with an understanding of services-led partner models, GSIs, VARs, and Distributors. 7+ years of partner management experience, ideally with an existing network of software-focused partners in the Nordics & Benelux region and an understanding of hybrid go-to-market models. Self-starter with the ability to thrive in a fast-paced, dynamic environment. Deep understanding of the Nordics & Benelux Partner Ecosystem landscape and strong existing relationships within it. Demonstrated ability in partner recruitment and joint business planning. Expertise in navigating complex organisational structures. Strong understanding of cloud technologies and enterprise software solutions. Excellent communication, presentation, and negotiation skills. Experience with software programs for sales (Salesforce) and partners (Impartner) for MDF, Deal Reg, Partner Enablement pathways, partner operations, etc. , proficiency in the G-Suite Strategic thinker with a results-oriented mindset. Fluent in Swedish/Danish and English; additional Nordics languages are a plus. Legally eligible to work in the UK on an ongoing basis Travel up to 50%. Get to Know Us: At Smartsheet, we've created a place where everyone is welcome - people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You're encouraged to apply even if your experience doesn't precisely match our job description-if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works-join us! Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Create a Job Alert Interested in building your career at Smartsheet? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf What languages do you speak Fluently? Danish Swedish Finnish Dutch Do you have full rights to work in the UK? Select How did you hear about us? Select Do you know anyone who works at Smartsheet? If yes, please include name(s) and the nature of the relationship(s). If no, please type no. In our pursuit of AI-driven advancements, how would you rate your overall familiarity with artificial intelligence (AI) concepts and tools? Select Voluntary EEOC Demographics At Smartsheet, we strive to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members. Individuals seeking employment at Smartsheet are considered without regards to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category in the US, UK, and Australia. Below is a set of voluntary demographic questions. If you choose to complete them, your responses will be used in aggregate to help us identify areas for improvement in our programs. Your responses, or your choice to not respond, will not be considered in the hiring process. Any information that you provide will be recorded and maintained confidentially. For definitions of any of the following terms or to read more about your rights, please visit the EEOC website here . Select I identify as transgender: Select I identify my race / ethnicity as (select all that apply): Select My veteran status is: Select My disability status is: Select By checking this box, I consent to Smartsheet collecting, storing, and processing my responses to the demographic data surveys above.