Customer Success Manager SaaS Milton Keynes Contact Name: James Clarke Telephone: Customer Success Manager SaaS B2B B2C required by a leading software house in Milton Keynes to assist with the strategy and vision for customer service and success. The role involves: Evaluating the problem resolution process for the product, including how teams handle requests and provide responses to customers. Ensuring appropriate processes are in place (e.g., escalation, risk management). Assessing current customer support processes for access to information (documents, videos), training requests, and general help. Ensuring effective customer engagement processes are established. Any exposure to Power BI and SQL is advantageous. Minimum requirements include: Experience building and managing customer success teams in a B2B or B2C organization; Excellent understanding of customer service principles; Experience in building learning and development communities for customer engagement; Strong verbal and written communication skills. The role requires 1 day per week in Milton Keynes and offers up to £50k plus a package.
Jun 04, 2025
Full time
Customer Success Manager SaaS Milton Keynes Contact Name: James Clarke Telephone: Customer Success Manager SaaS B2B B2C required by a leading software house in Milton Keynes to assist with the strategy and vision for customer service and success. The role involves: Evaluating the problem resolution process for the product, including how teams handle requests and provide responses to customers. Ensuring appropriate processes are in place (e.g., escalation, risk management). Assessing current customer support processes for access to information (documents, videos), training requests, and general help. Ensuring effective customer engagement processes are established. Any exposure to Power BI and SQL is advantageous. Minimum requirements include: Experience building and managing customer success teams in a B2B or B2C organization; Excellent understanding of customer service principles; Experience in building learning and development communities for customer engagement; Strong verbal and written communication skills. The role requires 1 day per week in Milton Keynes and offers up to £50k plus a package.
Contact Name: Luke Checkley Telephone: We are looking for an enthusiastic and proactive Automation Tester to join our fantastic fintech client, working hybrid of once a month in central London! If you have experience with automation testing in other technologies and are eager to learn and grow with Python/Pytest, we would love to hear from you. You will be expected to have: A willingness to learn and have a high self-drive with that learning to work with Python and Pytest to enhance your automation testing skills. Solid experience in automation testing using tools such as Selenium, Java, PHP, Go, or similar technologies. Experience with Postman, SOAP UI, and Cucumber. Solid SQL skills and experience with relational databases. Strong understanding of software development lifecycle and QA best practices. Experience with test case creation, execution, and defect tracking. If you're passionate about testing, automation, and continuous learning, we would love to hear from you!
Feb 21, 2025
Full time
Contact Name: Luke Checkley Telephone: We are looking for an enthusiastic and proactive Automation Tester to join our fantastic fintech client, working hybrid of once a month in central London! If you have experience with automation testing in other technologies and are eager to learn and grow with Python/Pytest, we would love to hear from you. You will be expected to have: A willingness to learn and have a high self-drive with that learning to work with Python and Pytest to enhance your automation testing skills. Solid experience in automation testing using tools such as Selenium, Java, PHP, Go, or similar technologies. Experience with Postman, SOAP UI, and Cucumber. Solid SQL skills and experience with relational databases. Strong understanding of software development lifecycle and QA best practices. Experience with test case creation, execution, and defect tracking. If you're passionate about testing, automation, and continuous learning, we would love to hear from you!
Contact Name: Luke Checkley Telephone: Are you a skilled PHP Software Engineer ready for your next challenge? We're looking for a Mid-Level PHP Software Engineer who's eager to broaden their skill set and learn Golang to join our fantastic fintech client, working hybrid of once a month in central London. You will: Develop and maintain high-quality PHP applications. Collaborate with the team to deliver new features and optimisations. Hold 2+ years of PHP development experience. Have familiarity with web technologies and databases (MySQL, PostgreSQL). A strong problem-solving mindset and eagerness to learn new technologies, particularly Golang. If you're excited to grow in both PHP and Golang, we'd love to hear from you!
Feb 20, 2025
Full time
Contact Name: Luke Checkley Telephone: Are you a skilled PHP Software Engineer ready for your next challenge? We're looking for a Mid-Level PHP Software Engineer who's eager to broaden their skill set and learn Golang to join our fantastic fintech client, working hybrid of once a month in central London. You will: Develop and maintain high-quality PHP applications. Collaborate with the team to deliver new features and optimisations. Hold 2+ years of PHP development experience. Have familiarity with web technologies and databases (MySQL, PostgreSQL). A strong problem-solving mindset and eagerness to learn new technologies, particularly Golang. If you're excited to grow in both PHP and Golang, we'd love to hear from you!
Location: London, 100% Remote Category: Contract Jobs Salary: 550-650pd + Outside IR35, Fully Remote Ref: JT/JC/5849 Contact Name: James Clarke Telephone: We're looking for an Azure DevOps Architect to work on the strategy and architecture of the platform and live operations system within the Fintech sector. Fully remote and outside of IR35 for a period initially of 3 months. You will work closely with the 5 Java engineering leads and 2 senior Azure DevOps engineers to resolve technical issues and maintain a high quality of service to our customers ensuring change of the technology and platform is adhered in terms of best practice. Client facing communication skills are key as this will be solidly working with numerous customers on the strategy and architecture of everything DevOps and Azure. 4 years+ experience in an operational role with a cloud platform Azure 3 years+ within a "Technical leadership role" not a "Team Leadership role" Experience working with Microsoft Azure with knowledge of cloud-native services (Azure DNS, Application Gateway, Azure SQL Server, App Services, Blob Storage, Load Balancer, WAF) and best-practices for working with technology Excellent understanding of networking principles (IP addressing, virtual networks, network security and networking models) Understanding of observability and site-reliability principles (SLO's, SLI's) and working with engineering teams to improve the applications and platform Good understanding of building CI/CD pipelines and containerisation Experience working with live systems, operations and integration Strong Terraform and Kubernetes Must be based in the UK due to nature of the work. Apply Now.
Jan 25, 2025
Full time
Location: London, 100% Remote Category: Contract Jobs Salary: 550-650pd + Outside IR35, Fully Remote Ref: JT/JC/5849 Contact Name: James Clarke Telephone: We're looking for an Azure DevOps Architect to work on the strategy and architecture of the platform and live operations system within the Fintech sector. Fully remote and outside of IR35 for a period initially of 3 months. You will work closely with the 5 Java engineering leads and 2 senior Azure DevOps engineers to resolve technical issues and maintain a high quality of service to our customers ensuring change of the technology and platform is adhered in terms of best practice. Client facing communication skills are key as this will be solidly working with numerous customers on the strategy and architecture of everything DevOps and Azure. 4 years+ experience in an operational role with a cloud platform Azure 3 years+ within a "Technical leadership role" not a "Team Leadership role" Experience working with Microsoft Azure with knowledge of cloud-native services (Azure DNS, Application Gateway, Azure SQL Server, App Services, Blob Storage, Load Balancer, WAF) and best-practices for working with technology Excellent understanding of networking principles (IP addressing, virtual networks, network security and networking models) Understanding of observability and site-reliability principles (SLO's, SLI's) and working with engineering teams to improve the applications and platform Good understanding of building CI/CD pipelines and containerisation Experience working with live systems, operations and integration Strong Terraform and Kubernetes Must be based in the UK due to nature of the work. Apply Now.