About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role As a Systems Administrator, you would be responsible for managing and maintaining the Azure platform to ensure its smooth operation and optimal performance. Main duties Provide technical support for, non-production and production environments, including troubleshooting and remediation of technical issues. Research and answers technical application, database, server and security configuration questions. Serve as an escalation point for support and provide on-call support as required. Work with various technical and functional personnel as needed to fulfil requests for technical support, including application, system-to-system integrations and security administration. Monitor non-production and production environments and works in conjunction with, database administrators, security and systems administrators to provide performance tuning on application, database, server and security settings and features. Appropriately use tools and provides direction to efficiently manage code migrations, environment builds, testing and implementation. Apply patches and delivers minor and major application upgrades. Work with technical resources and in some cases functional / business analysts on application, database, server or security requirements. Design technical enhancements to support the application, database, server or security landscape. Actively participate in, and may lead, application administration maintenance or implementation plan walkthroughs. Support development of technical documentation to be used by application administration development or support teams. Actively participate in the testing of newly developed applications, integrations, systems, solutions and upgrades of applications or application support tools. Follow best practice application administration and change management procedures. Actively participate in smaller systems projects or enhancements, delivering assigned application administration tasks following project plans and estimates. Consistently identify and recommend improvement opportunities, log application administration requests and deliver upon application administration assignments that improve the system solution. Willingly share application administration knowledge and provide cross-training and peer support. Maintain a deep and broad knowledge of technology, equipment, and or systems in the assigned application areas. Maintain a deep and broad knowledge of the latest technologies associated with on premise application administrations. Actively participates in external technical application administration communities of practice gaining and sharing technical knowledge. Requirements 3+ years of related experience required, or an equivalent combination of education and experience. Excellent verbal and written communication skills. Bachelor's degree in a related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred. Ability to work both independently and as part of a team. Experience supporting Azure applications. Strong understanding of system/application administration activities preferred. Solid experience with scripting languages (e.g. JavaScript) preferred. Experience with at least one structured programming language preferred. Solid understanding of application infrastructure and architecture preferred. Experience with multi-tier applications employing application and web servers preferred. Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Share options - we like to offer our employees a stake in our success Enhanced Private Health Insurance for you and your family Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric car leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
Jul 06, 2025
Full time
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role As a Systems Administrator, you would be responsible for managing and maintaining the Azure platform to ensure its smooth operation and optimal performance. Main duties Provide technical support for, non-production and production environments, including troubleshooting and remediation of technical issues. Research and answers technical application, database, server and security configuration questions. Serve as an escalation point for support and provide on-call support as required. Work with various technical and functional personnel as needed to fulfil requests for technical support, including application, system-to-system integrations and security administration. Monitor non-production and production environments and works in conjunction with, database administrators, security and systems administrators to provide performance tuning on application, database, server and security settings and features. Appropriately use tools and provides direction to efficiently manage code migrations, environment builds, testing and implementation. Apply patches and delivers minor and major application upgrades. Work with technical resources and in some cases functional / business analysts on application, database, server or security requirements. Design technical enhancements to support the application, database, server or security landscape. Actively participate in, and may lead, application administration maintenance or implementation plan walkthroughs. Support development of technical documentation to be used by application administration development or support teams. Actively participate in the testing of newly developed applications, integrations, systems, solutions and upgrades of applications or application support tools. Follow best practice application administration and change management procedures. Actively participate in smaller systems projects or enhancements, delivering assigned application administration tasks following project plans and estimates. Consistently identify and recommend improvement opportunities, log application administration requests and deliver upon application administration assignments that improve the system solution. Willingly share application administration knowledge and provide cross-training and peer support. Maintain a deep and broad knowledge of technology, equipment, and or systems in the assigned application areas. Maintain a deep and broad knowledge of the latest technologies associated with on premise application administrations. Actively participates in external technical application administration communities of practice gaining and sharing technical knowledge. Requirements 3+ years of related experience required, or an equivalent combination of education and experience. Excellent verbal and written communication skills. Bachelor's degree in a related discipline such as Computer Science, Information Technology, Mathematics, Statistics, Business, Data Science or Engineering preferred. Ability to work both independently and as part of a team. Experience supporting Azure applications. Strong understanding of system/application administration activities preferred. Solid experience with scripting languages (e.g. JavaScript) preferred. Experience with at least one structured programming language preferred. Solid understanding of application infrastructure and architecture preferred. Experience with multi-tier applications employing application and web servers preferred. Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Share options - we like to offer our employees a stake in our success Enhanced Private Health Insurance for you and your family Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric car leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role You will leadall aspects of Client Insight & Analytics activity for select clients and actively contribute to data processing exercises. Main duties Actively contribute to the company's success by supporting the delivery of the intelligence & analytics team goals. Lead all aspects of Client Insight & Analytics for select clients. Specifically: Scoping of client data Running risk control quality enhancement tools Client results analysis and presentation Ad hoc client analysis Lead client meetings for select clients (in collaboration with Relationship Management) and present results, responding to bespoke requests as needed. Working closely with the Relationship Management team, support the enhancement and development of specific client relationships throughout all stages of the relationship lifecycle. Contribute as necessary to supporting sales activities. Actively support the Acin-wide objective to automate As someone with subject matter expertise, contribute to data processing exercises on a prioritised basis as required (particularly matching and index building). Contribute to the consistent application of Acin's Data Technical Standards to core risk and control content and beyond. Contribute to the ongoing development of Acin's business rules which form the basis for Acin data assets. Collaborate closely with other members of the I&A team to support cross-team working and understanding. Work with Acin's Product and Engineering teams to facilitate faster and better data processing. Requirements Extensive experience in a risk and control role (e.g. Business Risk & Control Officer, Supervisor). Proven ability to engage with and present effectively to clients and prospects at different levels of client organisations. Can work in a fast-paced fintech environment. Strong organisational skills, with impeccable attention to detail and proven ability to manage multiple projects with varying and time-pressured deliverables. Able to demonstrate a strong knowledge of risks and controls. Able to clearly and succinctly articulate and promote Acin's risk and control product offering. Highly knowledgeable on the key risks faced by our clients, e.g. market manipulation, unauthorised trading, resilience. Good understanding of NFRM core processes e.g. RCSA, incident management, read across / lessons learnt. Experienced with internal audit, external audit and ideally regulators - and understanding of areas of regulatory scrutiny targeting governance and controls (e.g. SMCR). Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Enhanced Private Health Insurance for you and your family Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric Car Leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
Jul 04, 2025
Full time
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role You will leadall aspects of Client Insight & Analytics activity for select clients and actively contribute to data processing exercises. Main duties Actively contribute to the company's success by supporting the delivery of the intelligence & analytics team goals. Lead all aspects of Client Insight & Analytics for select clients. Specifically: Scoping of client data Running risk control quality enhancement tools Client results analysis and presentation Ad hoc client analysis Lead client meetings for select clients (in collaboration with Relationship Management) and present results, responding to bespoke requests as needed. Working closely with the Relationship Management team, support the enhancement and development of specific client relationships throughout all stages of the relationship lifecycle. Contribute as necessary to supporting sales activities. Actively support the Acin-wide objective to automate As someone with subject matter expertise, contribute to data processing exercises on a prioritised basis as required (particularly matching and index building). Contribute to the consistent application of Acin's Data Technical Standards to core risk and control content and beyond. Contribute to the ongoing development of Acin's business rules which form the basis for Acin data assets. Collaborate closely with other members of the I&A team to support cross-team working and understanding. Work with Acin's Product and Engineering teams to facilitate faster and better data processing. Requirements Extensive experience in a risk and control role (e.g. Business Risk & Control Officer, Supervisor). Proven ability to engage with and present effectively to clients and prospects at different levels of client organisations. Can work in a fast-paced fintech environment. Strong organisational skills, with impeccable attention to detail and proven ability to manage multiple projects with varying and time-pressured deliverables. Able to demonstrate a strong knowledge of risks and controls. Able to clearly and succinctly articulate and promote Acin's risk and control product offering. Highly knowledgeable on the key risks faced by our clients, e.g. market manipulation, unauthorised trading, resilience. Good understanding of NFRM core processes e.g. RCSA, incident management, read across / lessons learnt. Experienced with internal audit, external audit and ideally regulators - and understanding of areas of regulatory scrutiny targeting governance and controls (e.g. SMCR). Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Enhanced Private Health Insurance for you and your family Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric Car Leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role You will be responsible for managing and commercially expanding relationships with one or more of Acin's clients, who are top tier banks. You will bethe interface between the bank(s) and Acin across the entire relationship. You will collaborate closely with teams across the organisation in order to provide a consistently high level of service to our clients. You will also be responsible for mentoring and developing more junior team members . Main duties Build relationships with Acin's bank clients, managing day-to-day interactions while developing new relationships and contacts to expand the network across the organisations, identifying and realising new commercial opportunities to drive company growth. Analyse accounts performance and industry trends to advise senior leadership on strategies and risks. Support the Head of Relationship Management in setting the strategic direction of the accounts to drive growth. Develop relationships to a 'partnership' engagement, establishing a trusted strategic advisor relationship with each client at a senior level (e.g. Chief Controls Officer) thereby ensuring success and growth. Drive increased engagement between the clients and Acin, ensuring clients are satisfied with the services they receive, we deliver desired outcomes and to improve upon any areas of dissatisfaction. Be the voice of the client. Gather their requirements and feedback and communicate this to the Product and Tech teams to influence the continued development of the product offering, acting as an advocate for your clients. Work with key stakeholders in the bank to support materials required for internal committees or regulatory responses. Own project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues to align different stakeholders to a common agenda and timeline; execute the plan with excellence coupled with strong communication across stakeholders. Present and lead client meetings in multiple different forums, including: Regular QBRS - on and off-site meetings to understand and discuss a client's business requirements and business issues and explore how the product can help address and resolve these issues Assist Intelligence & Analytics team meetings to deliver the analysis, insights and value to key stakeholders, including co-ordinating follow-ups after meetings, managing timely responses to follow up questions and prioritising requests. Formal and informal review meetings to seek client feedback. Drive client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy of Acin. Become a product expert on the Acin platform and keep up to date with the evolution of our products and services. Leadership and mentorship of more junior members of the relationship management team, supporting their development in line with business needs. Assist with the development of client materials, including educational, marketing, and sales presentations. Constantly improve your industry knowledge through webinars / events / readings. Requirements Demonstrated experience operating at a senior level in a client-facing or relationship manager role managing a small portfolio of high value accounts either within a bank or within the financial services practice of a consulting firm / analytics company. Demonstrated experience of first-class client focus, relationship building, problem solving and teamwork. Ability to determine a client's goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur. Demonstrated experience significantly growing account revenues and/or achieving new sales targets using a strategic and consultative sales approach. A strong understanding of the banking industry (in particular Corporate and Investment Banking, Retail Banking). Proven ability to work in a demanding environment, managing multiple projects simultaneously and meeting tight deadlines. Effective, sharp, clear and succinct communication skills, both verbal and written, and the confidence to manage challenging dialogues. Strong data analysis, storytelling and presentation skills, with the ability to present to senior client stakeholders efficiently and compellingly. Demonstrates strong ability and desire to collaborate with colleagues to achieve client and company goals. Experience of mentoring and/or line managing small teams to achieve excellence. Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Enhanced Private Health Insurance for you and your family Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric Car Leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.
Feb 16, 2025
Full time
About us Our product is all about collaboration and innovation. So are our people. We're a small team, but we've got a big vision: to build a brand-new infrastructure for operational risk management. It's not easy. We're redefining the way some of the world's biggest financial services companies and banks work with data. There are a lot of challenges - but a lot of opportunities to think and act creatively, too. Backed by banks (JP Morgan, Citi, Barclays, Lloyds, BNP) and ratings agencies, Acin helps banks objectively manage their risk control landscape. Based on a network of peers, Acin's data protocols connect a bank's risk control data across their firm and industry leading to greater cost savings, and creating huge efficiency savings across the bank both in front and back-office operations. The role You will be responsible for managing and commercially expanding relationships with one or more of Acin's clients, who are top tier banks. You will bethe interface between the bank(s) and Acin across the entire relationship. You will collaborate closely with teams across the organisation in order to provide a consistently high level of service to our clients. You will also be responsible for mentoring and developing more junior team members . Main duties Build relationships with Acin's bank clients, managing day-to-day interactions while developing new relationships and contacts to expand the network across the organisations, identifying and realising new commercial opportunities to drive company growth. Analyse accounts performance and industry trends to advise senior leadership on strategies and risks. Support the Head of Relationship Management in setting the strategic direction of the accounts to drive growth. Develop relationships to a 'partnership' engagement, establishing a trusted strategic advisor relationship with each client at a senior level (e.g. Chief Controls Officer) thereby ensuring success and growth. Drive increased engagement between the clients and Acin, ensuring clients are satisfied with the services they receive, we deliver desired outcomes and to improve upon any areas of dissatisfaction. Be the voice of the client. Gather their requirements and feedback and communicate this to the Product and Tech teams to influence the continued development of the product offering, acting as an advocate for your clients. Work with key stakeholders in the bank to support materials required for internal committees or regulatory responses. Own project management throughout the life cycle from a client commercial agreement to end-delivery, collaborating both with clients and colleagues to align different stakeholders to a common agenda and timeline; execute the plan with excellence coupled with strong communication across stakeholders. Present and lead client meetings in multiple different forums, including: Regular QBRS - on and off-site meetings to understand and discuss a client's business requirements and business issues and explore how the product can help address and resolve these issues Assist Intelligence & Analytics team meetings to deliver the analysis, insights and value to key stakeholders, including co-ordinating follow-ups after meetings, managing timely responses to follow up questions and prioritising requests. Formal and informal review meetings to seek client feedback. Drive client adoption, value and outcomes leading to renewals of engagement, expansion of scope, and advocacy of Acin. Become a product expert on the Acin platform and keep up to date with the evolution of our products and services. Leadership and mentorship of more junior members of the relationship management team, supporting their development in line with business needs. Assist with the development of client materials, including educational, marketing, and sales presentations. Constantly improve your industry knowledge through webinars / events / readings. Requirements Demonstrated experience operating at a senior level in a client-facing or relationship manager role managing a small portfolio of high value accounts either within a bank or within the financial services practice of a consulting firm / analytics company. Demonstrated experience of first-class client focus, relationship building, problem solving and teamwork. Ability to determine a client's goals / objectives, desired outcomes and success measures, predict roadblocks and address them before they even occur. Demonstrated experience significantly growing account revenues and/or achieving new sales targets using a strategic and consultative sales approach. A strong understanding of the banking industry (in particular Corporate and Investment Banking, Retail Banking). Proven ability to work in a demanding environment, managing multiple projects simultaneously and meeting tight deadlines. Effective, sharp, clear and succinct communication skills, both verbal and written, and the confidence to manage challenging dialogues. Strong data analysis, storytelling and presentation skills, with the ability to present to senior client stakeholders efficiently and compellingly. Demonstrates strong ability and desire to collaborate with colleagues to achieve client and company goals. Experience of mentoring and/or line managing small teams to achieve excellence. Benefits This is an exciting opportunity to join a fast-growing, dynamic fintech that is creating huge momentum in the market. Alongside a friendly, dynamic, and inclusive culture, we offer 25 days annual leave plus bank holidays Enhanced Private Health Insurance for you and your family Life insurance, including access to their Smart Health services such as unlimited access to an online GP as well as a range of other health and wellbeing experts Enhanced maternity and paternity leave policies Perkbox - a discount platform and wellbeing resource centre. Employee Assistance Program - access to free counselling sessions and support through Perkbox. Cycle to work scheme Electric Car Leasing Hybrid working options + an amazing office in Central London Regular company events and socials A strong team culture where successes are celebrated together. Our core company values are get up and go, keep going, and always further. Acin is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, sex, colour, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation and gender identity or expression.