We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being a Regional RevOps Operations Partner at iManage Means You are the connective tissue between global strategy and regional execution. You will translate the work of our Global Revenue Operations Center of Excellence into meaningful, measurable impact within your region. This role gives you a front-row seat to how a world class revenue engine operates. You will influence how we forecast, segment, enable, partner, and activate go to market motions across Sales, Marketing, Partners, and Customer Experience. You'll serve as a trusted advisor to Regional Leaders and a strategic partner to cross functional teams, ensuring that global frameworks land successfully in region, gaps are surfaced quickly, and insights flow back into the organization. Your work will directly shape pipeline generation, performance management, partner engagement, and customer success outcomes. iM Responsible For Strategy and Operating Rhythm Running the full regional operating rhythm in alignment with global cadence, including forecast calls, pipeline reviews, QBRs, customer retention, and health reviews. Applying global segmentation, territory models, and coverage frameworks across direct, partner, and customer success motions. Supporting Regional Leaders in aligning organizational structures with global coverage principles. Driving accountability to global performance metrics including pipeline coverage, win rates, NRR, partner sourced ARR, and product performance. Enablement Reinforcing adoption of global frameworks and methodologies across Sales, Partners, and Customer Success. Supporting execution of global enablement programs and workshops in region. Ensuring new hires complete global onboarding programs. Validating that managers are coaching teams consistently against global standards. Providing feedback to the Enablement CoE on where content or training needs localization. Sales Development Ensuring SDRs follow global inbound qualification and routing rules for direct and partner-sourced leads. Applying global account targeting tiers to outbound prospecting. Monitoring SDR productivity and escalation of gaps into the CoE Pipeline Programs Supporting Field Marketing with data so they can activate global campaign and event playbooks in region. Ensuring SDRs and AEs execute follow up cadences and partner sourced opportunities are logged accurately in Salesforce. Tracking pipeline attribution consistently across direct, partner influenced, and partner sourced pipeline. Operations and Systems Ensuring adherence to global workflows across opportunity stages, renewals, partner routing, and cross functional processes. Monitoring adoption and impact of core GTM tools including Salesforce, Clari, Salesloft, Seismic, Totango, and Gong. Flagging recurring data quality issues and partnering with the Ops CoE to address them. Providing regional feedback on workflow friction and system gaps. Reporting and Insights Delivering regional forecasts and QBR submissions using global templates, inclusive of direct and partner KPIs. Using global dashboards to coach regional leaders and GTM managers. Surfacing insights back to the CoE on competitive trends, customer and partner overlap, and local adoption patterns. Cross Functional Ways of Working Partnering with Field Marketing to ensure global playbooks are executed in region and pipeline attribution is captured. Supporting Partner Development Managers by ensuring partner-sourced and influenced pipeline is tracked and joint account planning frameworks are followed. Ensuring Sales Engineering activity is captured in systems and SE capacity usage is visible. Ensuring Customer Success data on health, adoption, and NRR flows into global dashboards and success playbooks are applied consistently. Collaborating with Professional Services as the scope of engagement continues to evolve. iM Qualified Because I Have Experience in Revenue Operations, Sales Operations, or a similar GTM strategy role. Strong understanding of B2B SaaS operating rhythms and metrics. Experience working with Sales, Marketing, Partners, and Customer Success teams. Hands on experience with Salesforce and other core GTM tools. Ability to influence leaders and drive accountability across teams. Strong analytical and problem solving skills with a bias for action. Clear communication skills and the ability to translate complexity into actionable insights. Bonus Points If I Have Experience working in a global operating model or matrixed environment. Background in Sales Development, Field Marketing, Channel programs, or Customer Success operations. Familiarity with Clari, Salesloft, Seismic, Totango, Gong, or similar GTM systems. Experience driving adoption of global frameworks across multiple regions. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embracechallenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation . click apply for full job details
Nov 20, 2025
Full time
We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance. Being a Regional RevOps Operations Partner at iManage Means You are the connective tissue between global strategy and regional execution. You will translate the work of our Global Revenue Operations Center of Excellence into meaningful, measurable impact within your region. This role gives you a front-row seat to how a world class revenue engine operates. You will influence how we forecast, segment, enable, partner, and activate go to market motions across Sales, Marketing, Partners, and Customer Experience. You'll serve as a trusted advisor to Regional Leaders and a strategic partner to cross functional teams, ensuring that global frameworks land successfully in region, gaps are surfaced quickly, and insights flow back into the organization. Your work will directly shape pipeline generation, performance management, partner engagement, and customer success outcomes. iM Responsible For Strategy and Operating Rhythm Running the full regional operating rhythm in alignment with global cadence, including forecast calls, pipeline reviews, QBRs, customer retention, and health reviews. Applying global segmentation, territory models, and coverage frameworks across direct, partner, and customer success motions. Supporting Regional Leaders in aligning organizational structures with global coverage principles. Driving accountability to global performance metrics including pipeline coverage, win rates, NRR, partner sourced ARR, and product performance. Enablement Reinforcing adoption of global frameworks and methodologies across Sales, Partners, and Customer Success. Supporting execution of global enablement programs and workshops in region. Ensuring new hires complete global onboarding programs. Validating that managers are coaching teams consistently against global standards. Providing feedback to the Enablement CoE on where content or training needs localization. Sales Development Ensuring SDRs follow global inbound qualification and routing rules for direct and partner-sourced leads. Applying global account targeting tiers to outbound prospecting. Monitoring SDR productivity and escalation of gaps into the CoE Pipeline Programs Supporting Field Marketing with data so they can activate global campaign and event playbooks in region. Ensuring SDRs and AEs execute follow up cadences and partner sourced opportunities are logged accurately in Salesforce. Tracking pipeline attribution consistently across direct, partner influenced, and partner sourced pipeline. Operations and Systems Ensuring adherence to global workflows across opportunity stages, renewals, partner routing, and cross functional processes. Monitoring adoption and impact of core GTM tools including Salesforce, Clari, Salesloft, Seismic, Totango, and Gong. Flagging recurring data quality issues and partnering with the Ops CoE to address them. Providing regional feedback on workflow friction and system gaps. Reporting and Insights Delivering regional forecasts and QBR submissions using global templates, inclusive of direct and partner KPIs. Using global dashboards to coach regional leaders and GTM managers. Surfacing insights back to the CoE on competitive trends, customer and partner overlap, and local adoption patterns. Cross Functional Ways of Working Partnering with Field Marketing to ensure global playbooks are executed in region and pipeline attribution is captured. Supporting Partner Development Managers by ensuring partner-sourced and influenced pipeline is tracked and joint account planning frameworks are followed. Ensuring Sales Engineering activity is captured in systems and SE capacity usage is visible. Ensuring Customer Success data on health, adoption, and NRR flows into global dashboards and success playbooks are applied consistently. Collaborating with Professional Services as the scope of engagement continues to evolve. iM Qualified Because I Have Experience in Revenue Operations, Sales Operations, or a similar GTM strategy role. Strong understanding of B2B SaaS operating rhythms and metrics. Experience working with Sales, Marketing, Partners, and Customer Success teams. Hands on experience with Salesforce and other core GTM tools. Ability to influence leaders and drive accountability across teams. Strong analytical and problem solving skills with a bias for action. Clear communication skills and the ability to translate complexity into actionable insights. Bonus Points If I Have Experience working in a global operating model or matrixed environment. Background in Sales Development, Field Marketing, Channel programs, or Customer Success operations. Familiarity with Clari, Salesloft, Seismic, Totango, Gong, or similar GTM systems. Experience driving adoption of global frameworks across multiple regions. Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well being, strengthens professional resilience, and empowers parental success through expert led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embracechallenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation . click apply for full job details
Overview SRE is part of a global organization that leverages the latest technology to communicate with colleagues across the globe. We organize into distributed teams. SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for remote friendly focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Site Reliability Engineer at iManage Means You are an engineer, a builder, and a systems thinker. You'll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine technical depth with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world's most privileged data. You uplift those around you, act as a subject matter expert, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You'll engage in architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization. As an SRE, you'll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on call rotations. You'll be a key voice in observability, change management, and service scalability. iManage is experiencing explosive growth in its flagship cloud product. We're seeking software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner's mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability - we want to talk to you. iM Responsible For Eliminating TOIL through automation and software development. Partnering cross functionally with application teams and internal stakeholders. Creating a modern, cloud native platform that is resilient, cost effective, and secure by default. Scaling cloud infrastructure to support our Kubernetes based ecosystem. Maintaining the freshness and utility of platform services. Improving the security posture of our products. Designing automation, orchestration, observability, and disaster readiness into our products. Participating in production support and on call rotations. Leading incident management and post incident retrospectives. iM Qualified Because I Have Experience writing design documents, postmortems, and refactoring application code. Built automation to reduce operational burden or developed internal SaaS tools. Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively. Experience in public cloud or hosted datacenter environments (Azure and AKS preferred). A passion for collaborative teamwork. Bonus Points If I Have Hands on experience with Linux server stacks (Ubuntu/Debian preferred). Knowledge of cloud provisioning platforms (Terraform preferred). Exposure to configuration management tools (Chef preferred). Experience with containerization/clustering technologies (Docker preferred). Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK). Practical experience with CI/CD pipelines and rollout strategies. A bachelor's degree (or equivalent experience) in Computer Engineering or related field. Proficiency in one or more programming languages (e.g., Java, Python, Golang). Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby). Don't meet every qualification listed above? iManage is committed to building a diverse and inclusive environment and encourages everyone to apply. If you are excited about this role but your past experience doesn't align perfectly with every qualification, apply anyway. iM Getting To Join a rapidly evolving, industry leading SaaS company on a journey of growth and scalability. Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with access to LinkedIn Learning courses and Microsoft training. Be part of a supportive and experienced team within a dynamic, inclusive culture. Enjoy flexible work hours to balance personal time with professional commitments. Collaborate in a modern, open plan workspace with a gaming area, snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you can shape the culture with your unique perspective. Providing a market leading salary determined through a fair process and regularly reviewed against industry benchmarks. Rewarding with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching pension contributions (up to 6%). Offering private medical insurance and a cash plan to assist with everyday costs. Providing group life cover, including life insurance, income protection, and critical illness protection. Encouraging the flexible time off policy with 25 days of annual leave and additional time off as needed. Having multiple wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform for personal well being and resilience. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text. Contact careers at imanage dot com for questions about communications from our team. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We enable professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve complex professional challenges and enable better business outcomes. We are looking for people who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Learn more at: . Privacy information is available in our privacy policy:
Nov 15, 2025
Full time
Overview SRE is part of a global organization that leverages the latest technology to communicate with colleagues across the globe. We organize into distributed teams. SRE teams are anchored to iManage offices across the globe. Tuesdays and Thursdays are dedicated to in office collaboration, rapid innovation, and developing a sense of belonging at iManage. Mondays and Fridays are reserved for remote friendly focus time to get things done. Have the best of both work styles in a workplace that is intentional about belonging, collaboration, and accomplishment. Being a Site Reliability Engineer at iManage Means You are an engineer, a builder, and a systems thinker. You'll create middleware and platform guardrails that empower developers to innovate quickly and reliably. You combine technical depth with empathy to eliminate customer pain, especially when working with enthusiastic teams stewarding the world's most privileged data. You uplift those around you, act as a subject matter expert, and drive change. You chase contributing factors over root causes, value code over documentation, and documentation over process. You'll engage in architectural discussions, reduce toil, and deliver scalable, resilient platforms that support our customers and organization. As an SRE, you'll help scale our cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on call rotations. You'll be a key voice in observability, change management, and service scalability. iManage is experiencing explosive growth in its flagship cloud product. We're seeking software and systems engineers specializing in reliability and platform services to join our transformative cloud journey. This requires rethinking technical decisions with a beginner's mindset and a focus on resilience and sustainability. If you write code, think in systems, embrace complexity and automation, and are passionate about service resilience and scalability - we want to talk to you. iM Responsible For Eliminating TOIL through automation and software development. Partnering cross functionally with application teams and internal stakeholders. Creating a modern, cloud native platform that is resilient, cost effective, and secure by default. Scaling cloud infrastructure to support our Kubernetes based ecosystem. Maintaining the freshness and utility of platform services. Improving the security posture of our products. Designing automation, orchestration, observability, and disaster readiness into our products. Participating in production support and on call rotations. Leading incident management and post incident retrospectives. iM Qualified Because I Have Experience writing design documents, postmortems, and refactoring application code. Built automation to reduce operational burden or developed internal SaaS tools. Ability to advocate for SRE principles (e.g., SLOs vs SLAs) and introduce them effectively. Experience in public cloud or hosted datacenter environments (Azure and AKS preferred). A passion for collaborative teamwork. Bonus Points If I Have Hands on experience with Linux server stacks (Ubuntu/Debian preferred). Knowledge of cloud provisioning platforms (Terraform preferred). Exposure to configuration management tools (Chef preferred). Experience with containerization/clustering technologies (Docker preferred). Familiarity with observability and alerting tools (Prometheus/Grafana or ELK/EFK). Practical experience with CI/CD pipelines and rollout strategies. A bachelor's degree (or equivalent experience) in Computer Engineering or related field. Proficiency in one or more programming languages (e.g., Java, Python, Golang). Familiarity with scripting languages (e.g., PowerShell, Bash, Python, Ruby). Don't meet every qualification listed above? iManage is committed to building a diverse and inclusive environment and encourages everyone to apply. If you are excited about this role but your past experience doesn't align perfectly with every qualification, apply anyway. iM Getting To Join a rapidly evolving, industry leading SaaS company on a journey of growth and scalability. Take on meaningful, high impact challenges by leveraging cutting edge technologies and best in class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with access to LinkedIn Learning courses and Microsoft training. Be part of a supportive and experienced team within a dynamic, inclusive culture. Enjoy flexible work hours to balance personal time with professional commitments. Collaborate in a modern, open plan workspace with a gaming area, snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you can shape the culture with your unique perspective. Providing a market leading salary determined through a fair process and regularly reviewed against industry benchmarks. Rewarding with an annual performance based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay). Matching pension contributions (up to 6%). Offering private medical insurance and a cash plan to assist with everyday costs. Providing group life cover, including life insurance, income protection, and critical illness protection. Encouraging the flexible time off policy with 25 days of annual leave and additional time off as needed. Having multiple wellness days each year to prioritize mental health and well being. Providing access to RethinkCare, a global behavioral health platform for personal well being and resilience. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text. Contact careers at imanage dot com for questions about communications from our team. About iManage At iManage, we are dedicated to Making Knowledge Work. Our intelligent, cloud enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We enable professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve complex professional challenges and enable better business outcomes. We are looking for people who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. Whoever you are, whatever you do, however you work. Make it mean something at iManage. iManage provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Learn more at: . Privacy information is available in our privacy policy:
Overview We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers, while maintaining the flexibility for meaningful work-life balance. Being a Senior Business Consultant at iManage Means You will work within our global Professional Services team to ensure our clients achieve the desired outcomes of our project engagements. You have a background in legal innovation, legal practice and are familiar with the organizations iManage serves, gathering key business requirements and providing guidance on how our software can solve their business challenges. You will own the process of developing, documenting and scaling best practices from a technology, adoption and strategic angle, as well as provide valuable advice and guidance to our clients. iM Responsible For Providing guidance on consulting engagements in the planning, analysis, and design stages of a project, with a particular focus on business and non-technical workstreams such as business strategy, requirements gathering, change management and information and data architecture Assessing customer requirements, understanding their work practices and the nature of their business to deliver success to end-users and organizations, working closely with iManage technical consulting teams to help translate end-user needs and business requirements into infrastructure and application requirements Communicating strategic advice to senior stakeholders, especially in relation to unfamiliar and complex situations Conducting product demonstrations in support of business cases, best-practice advice to clients and function as trusted advisor Creating client deliverables such as presentations, detailed design documentation, assist with incorporating business use case language in build and deployment guides, task lists, etc. Facilitating User Acceptance Testing initiatives to define comprehensive test cases that ensures full coverage of solution delivery Obtaining working knowledge of typical customer workflow and integrations, and providing guidance around full solution design, both within and outside our platform Delivering knowledge transfer sessions to customers and other team members Presenting progress reports to the Project Manager or customer teams Attaining in-depth knowledge of and becoming a leading subject matter expert in iManage technologies and the wider legal technology landscape Developing a close working relationship with Engineering, Sales and Support teams and fostering collaboration and teamwork Assigning tasks to project team members and reviewing the team's work product to ensure that they are accurate and consistent Mentoring junior consultants when needed Providing feedback on product usage, features requested at customer sites to our Engineering and Product teams so as to influence future roadmap direction Supporting case study development and provide lessons learned feedback to the project team Assessing change management needs and co-develop train-the-trainer, organizational roll out approaches while developing repeatable processes and associated collateral to support change management iM Qualified Because I Have A Bachelor's Degree in Law, Economics, Business Management or Computer Science, or demonstrable vocational experience served in a legal services setting; with a minimum of five years spent as a hands-on business analyst, product manager, delivery consultant, or similar technology position Experience in delivery of Enterprise Content Management, Information Governance, and / or Enterprise Search solutions ideally within legal, professional services, financial services industries a distinct advantage Excellent business analysis skills: having the ability to lead design sessions, an understanding of business and product usability, the ability to influence the outcomes of discovery and design sessions to align with best practices, and can prioritize user & functional requirements Experience in service design and design thinking methodologies, e.g. persona identification, user research and process mapping Prior experience conducting discovery, design, and implementation of legal specific solutions (e.g., contract automation, document management, knowledge management, etc.) Excellent client-facing skills, including workshop planning, delivery, and documentation Strong written/verbal communication skills with the ability to facilitate design discussions effectively A team-oriented mindset that allows me to build trusting relationships with my clients and peers Self-motivation and well-developed problem-solving skills that allow me to work with minimal supervision An understanding of, or direct experience of the legal industry or a professional services environment Dont meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. Learn more at: Please see our privacy statement for more information on how we handle your personal data:
Nov 09, 2025
Full time
Overview We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers, while maintaining the flexibility for meaningful work-life balance. Being a Senior Business Consultant at iManage Means You will work within our global Professional Services team to ensure our clients achieve the desired outcomes of our project engagements. You have a background in legal innovation, legal practice and are familiar with the organizations iManage serves, gathering key business requirements and providing guidance on how our software can solve their business challenges. You will own the process of developing, documenting and scaling best practices from a technology, adoption and strategic angle, as well as provide valuable advice and guidance to our clients. iM Responsible For Providing guidance on consulting engagements in the planning, analysis, and design stages of a project, with a particular focus on business and non-technical workstreams such as business strategy, requirements gathering, change management and information and data architecture Assessing customer requirements, understanding their work practices and the nature of their business to deliver success to end-users and organizations, working closely with iManage technical consulting teams to help translate end-user needs and business requirements into infrastructure and application requirements Communicating strategic advice to senior stakeholders, especially in relation to unfamiliar and complex situations Conducting product demonstrations in support of business cases, best-practice advice to clients and function as trusted advisor Creating client deliverables such as presentations, detailed design documentation, assist with incorporating business use case language in build and deployment guides, task lists, etc. Facilitating User Acceptance Testing initiatives to define comprehensive test cases that ensures full coverage of solution delivery Obtaining working knowledge of typical customer workflow and integrations, and providing guidance around full solution design, both within and outside our platform Delivering knowledge transfer sessions to customers and other team members Presenting progress reports to the Project Manager or customer teams Attaining in-depth knowledge of and becoming a leading subject matter expert in iManage technologies and the wider legal technology landscape Developing a close working relationship with Engineering, Sales and Support teams and fostering collaboration and teamwork Assigning tasks to project team members and reviewing the team's work product to ensure that they are accurate and consistent Mentoring junior consultants when needed Providing feedback on product usage, features requested at customer sites to our Engineering and Product teams so as to influence future roadmap direction Supporting case study development and provide lessons learned feedback to the project team Assessing change management needs and co-develop train-the-trainer, organizational roll out approaches while developing repeatable processes and associated collateral to support change management iM Qualified Because I Have A Bachelor's Degree in Law, Economics, Business Management or Computer Science, or demonstrable vocational experience served in a legal services setting; with a minimum of five years spent as a hands-on business analyst, product manager, delivery consultant, or similar technology position Experience in delivery of Enterprise Content Management, Information Governance, and / or Enterprise Search solutions ideally within legal, professional services, financial services industries a distinct advantage Excellent business analysis skills: having the ability to lead design sessions, an understanding of business and product usability, the ability to influence the outcomes of discovery and design sessions to align with best practices, and can prioritize user & functional requirements Experience in service design and design thinking methodologies, e.g. persona identification, user research and process mapping Prior experience conducting discovery, design, and implementation of legal specific solutions (e.g., contract automation, document management, knowledge management, etc.) Excellent client-facing skills, including workshop planning, delivery, and documentation Strong written/verbal communication skills with the ability to facilitate design discussions effectively A team-oriented mindset that allows me to build trusting relationships with my clients and peers Self-motivation and well-developed problem-solving skills that allow me to work with minimal supervision An understanding of, or direct experience of the legal industry or a professional services environment Dont meet every qualification listed above? Studies show that women and people of colour are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways! iM Getting To Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability! Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation. Own my career path with our internal development framework. Ask us more about this! Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training. Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture. Enjoy flexible work hours that empower me to balance personal time with professional commitments. Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events. iManage Is Supporting Me By Creating an inclusive environment where you're encouraged to help shape the culture by bringing your unique perspective, not just by fitting in. Providing a market leading salary determined through a fair and consistent process, equitable for all our employees, and regularly reviewed against industry benchmarks. Rewarding me with an annual performance-based bonus. Providing enhanced parental leave (20 weeks for primary and 10 weeks for secondary caregiver at 100% pay) Matching my pension contribution (up to 6%) Offering BUPA private medical insurance & a Simplyhealth cash plan to assist with the everyday costs. Providing Group life cover, including life insurance, income protection, and critical illness protection. Encouraging me to make use of our top-tier flexible time off policy, which includes 25 days of annual leave and the flexibility to take further additional time off as needed Having multiple company wellness days each year to prioritize mental health and well-being. Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources. iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using domain. If you have any concerns or questions about communications you have received, please send them to so our team members can review. About iManage At iManage, we are dedicated to Making Knowledge Work . Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding. So we're looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry's best and brightest. That's the iManage way. It's how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage. 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