Barnsley Football Club
City, Bristol
To manage, implement and develop the Sport Science / Strength & Conditioning provision to all academy players delivering a comprehensive program that is in line with both the EPPP and the philosophy of the club. The successful candidate will work alongside the Academy Multi Disciplinary team to support the holistic development of each player, across our Foundation, Youth Development and Professional Development phases. About The Candidate To work as an integral member of the Academy Management Team to support the development and implementation of the Academy Performance Plan in conjunction with the Academy Manager. To implement an individual Athletic Development programming during both the off and in-season periods including both gym and field-based training. Programmes should reflect the specific needs of the individual player and their role within the team, including a major component of pre-habilitation, injury prevention and recovery processes. To provide injury rehabilitation training of players in conjunction with specific guidelines laid down by the physiotherapist/sports therapist, in preparation for return to play. To monitor gym based workload through recording RPE's or volume loads within the gym. To coordinate, manage and optimise each individual player's workload. To undertake a comprehensive battery of fitness testing designed to cover all aspects of player performance and use the results to drive training programmes and individual fitness reporting. To undertake individual fitness testing at least three times per year. To conduct physical movementscreening and anthropometric tests as required. Alongside the Physiotherapist/Sports Therapist develop and support an activation/pre-hab program. To implement 'Readiness to Train' and 'Wellbeing' monitoring and to liaise with Lead Phase Coaches regarding collated data. To work in conjunction with the Lead Phase coaches to monitor and develop the BRFC Multi-Sport program. To support the Head of Coaching in any in-house training/mentoring to support the development of coaching staff in any athletic development specific aspects. Support the education of all schoolboy players and parents in terms of injury prevention, injury care, post-match recovery, diet and drug awareness. To work in partnership with UWE to supervise, co-ordinate, assist and educate the Academy Athletic Development interns/placement students. To undertake appropriate professional development to keep abreast of industry best practice. Keep all data and sessions up to date via the PMA. To report regularly to the Academy Manager on overall progress and development within the Academy and to represent collective views in respect of future developments and directions. Ad hoc duties as required by management. To abide by all club policies including (but not exclusive to) Safeguarding, Equality and Health & Safety. Essential EFL Academy experience. Undergraduate degree in Sport & Exercise Science / S&C. GPS data professional phase creating and uploading daily reports. Previous experience of working with young athletes / children in a similar role. Experience in the design, implementation and monitoring of strength and conditioning programmes for elite football players. FA Safeguarding Children Certificate. FA First Aid (EFAiF) Certificate. DBS check undertaken. Computer skills (Word/Excel/access). PMA and logging all data. Implementing a physical strategy u9-u18. High levels of communication skills, both oral and written. Personable and enthusiastic with a strong work ethic. Good team player who can work on own initiative. Desirable MSc (or working towards) in a related subject. FA Coaching qualifications. Knowledge and understanding of the EPPP process. Experience in the preparation and delivery of CPD workshops and conference presentations. About The Club Bristol Rovers Football Club is committed to safeguarding the welfare of children and adults at risk and requires all employees to share this commitment and promote the welfare of these groups. Applicants will be asked about any previous convictions, cautions, reprimands, including those that are considered 'spent' as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended 2013). Appointment to this role is subject to a satisfactory Enhanced DBS Check (with children's barred list check) and references. Safeguarding Statement Bristol Rovers Football Club is committed to safeguarding the welfare of children and adults at risk and requires all employees to share this commitment and promote the welfare of these groups. Equality Statement Bristol Rovers Football Club is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity.
To manage, implement and develop the Sport Science / Strength & Conditioning provision to all academy players delivering a comprehensive program that is in line with both the EPPP and the philosophy of the club. The successful candidate will work alongside the Academy Multi Disciplinary team to support the holistic development of each player, across our Foundation, Youth Development and Professional Development phases. About The Candidate To work as an integral member of the Academy Management Team to support the development and implementation of the Academy Performance Plan in conjunction with the Academy Manager. To implement an individual Athletic Development programming during both the off and in-season periods including both gym and field-based training. Programmes should reflect the specific needs of the individual player and their role within the team, including a major component of pre-habilitation, injury prevention and recovery processes. To provide injury rehabilitation training of players in conjunction with specific guidelines laid down by the physiotherapist/sports therapist, in preparation for return to play. To monitor gym based workload through recording RPE's or volume loads within the gym. To coordinate, manage and optimise each individual player's workload. To undertake a comprehensive battery of fitness testing designed to cover all aspects of player performance and use the results to drive training programmes and individual fitness reporting. To undertake individual fitness testing at least three times per year. To conduct physical movementscreening and anthropometric tests as required. Alongside the Physiotherapist/Sports Therapist develop and support an activation/pre-hab program. To implement 'Readiness to Train' and 'Wellbeing' monitoring and to liaise with Lead Phase Coaches regarding collated data. To work in conjunction with the Lead Phase coaches to monitor and develop the BRFC Multi-Sport program. To support the Head of Coaching in any in-house training/mentoring to support the development of coaching staff in any athletic development specific aspects. Support the education of all schoolboy players and parents in terms of injury prevention, injury care, post-match recovery, diet and drug awareness. To work in partnership with UWE to supervise, co-ordinate, assist and educate the Academy Athletic Development interns/placement students. To undertake appropriate professional development to keep abreast of industry best practice. Keep all data and sessions up to date via the PMA. To report regularly to the Academy Manager on overall progress and development within the Academy and to represent collective views in respect of future developments and directions. Ad hoc duties as required by management. To abide by all club policies including (but not exclusive to) Safeguarding, Equality and Health & Safety. Essential EFL Academy experience. Undergraduate degree in Sport & Exercise Science / S&C. GPS data professional phase creating and uploading daily reports. Previous experience of working with young athletes / children in a similar role. Experience in the design, implementation and monitoring of strength and conditioning programmes for elite football players. FA Safeguarding Children Certificate. FA First Aid (EFAiF) Certificate. DBS check undertaken. Computer skills (Word/Excel/access). PMA and logging all data. Implementing a physical strategy u9-u18. High levels of communication skills, both oral and written. Personable and enthusiastic with a strong work ethic. Good team player who can work on own initiative. Desirable MSc (or working towards) in a related subject. FA Coaching qualifications. Knowledge and understanding of the EPPP process. Experience in the preparation and delivery of CPD workshops and conference presentations. About The Club Bristol Rovers Football Club is committed to safeguarding the welfare of children and adults at risk and requires all employees to share this commitment and promote the welfare of these groups. Applicants will be asked about any previous convictions, cautions, reprimands, including those that are considered 'spent' as defined by the Rehabilitation Offenders Act 1974 (Exceptions) Order 1975 (Amended 2013). Appointment to this role is subject to a satisfactory Enhanced DBS Check (with children's barred list check) and references. Safeguarding Statement Bristol Rovers Football Club is committed to safeguarding the welfare of children and adults at risk and requires all employees to share this commitment and promote the welfare of these groups. Equality Statement Bristol Rovers Football Club is committed to creating an inclusive and diverse environment and is proud to be an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, religion or belief(s), gender, gender identity or expression, sexual orientation, marital status, disability, age or with regards to pregnancy or maternity.
Barnsley Football Club
Alnwick, Northumberland
Overview To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground. The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities. Responsibilities Access Control: Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises. Verify identification and issue visitor passes where appropriate. Patrols & Monitoring: Conduct regular foot and vehicle patrols of the training ground and surrounding areas. Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity. Ensure perimeter security, gates and building are locked/unlocked according to schedule. Respond promptly to any security, fire, or medical incidents. Complete accurate incident and shift reports. Liaise with emergency services when required. Player & Staff Security: Support player movements and ensure privacy from unauthorised personnel or media. Maintain discretion and professionalism at all times, particularly around players, coaches and guests. Facility Security: Secure buildings, training pitches, and vehicles outside operational hours. Check for hazards or maintenance issues during patrols and report to the Facilities team. Matchday & Event Support: Assist with special events or training sessions requiring additional security presence. Support crowd control and traffic management when necessary. General Responsibilities: BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children. Comply fully with all data protection and confidentiality obligations, ensuring that personal, sensitive, and confidential information is handled lawfully, securely, and in accordance with UK GDPR and the Club's Data Protection and Confidentiality Policies. Be an ambassador of the Group, providing excellent customer service at all times whilst portraying a professional image. Perform other duties as required, which are considered relevant to the post and to the objectives of the Group as identified by the Senior Site Security Manager. Treat all colleagues as customers ensuring respectful positive outcomes across communications. Adhere to and abide by all BWFC policies, procedures, and guidelines especially remembering responsibilities to others under Equal Opportunities, Health and Safety, Equality and Diversity. This post is subject to a DBS disclosure. About The Candidate Qualifications Counter Terrorism ACT Awareness. Experience Proven experience in a security or facilities role, preferably within sports, leisure or corporate environments. Knowledge, Skills and Qualities Excellent communications and interpersonal skills. Ability to remain calm and professional under pressure. Reliable, punctual and flexible regarding shift patterns. Resilience and problem solving attitude. Strong attention to detail and ability to maintain confidentiality. Qualifications Holder of SIA Licence. Experience Experience of working in a professional sports or high-profile environment. Knowledge, Skills and Qualities Knowledge of safeguarding principles and procedures. About The Club As a founder member of the Football League (EFL), Bolton Wanderers is a football club that is internationally renowned, having played in all four professional leagues of English football, as well as winning the FA Cup on four occasions. Since the 2019 acquisition by Football Ventures (Whites) Ltd, a new chapter is underway for Bolton Wanderers and Bolton Stadium Hotel, focused on actively shaping a dynamic and enduring future. We are committed to a distinctive approach, driving the club's progress with ambitious plans realised through practical, genuine and comprehensive strategies. As we continue striving towards achieving greater success, we now have a fantastic opportunity for a Site Security Officer to join our established Security team on a zero hour basis. This role will primarily provide holiday and sickness absence cover shifts on ad-hoc basis for our permanent team of 6. As an equal opportunities employer, Bolton Wanderers Football Club is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children.
Overview To ensure the safety and security of all players, staff, visitors, and assets at the football club's stadium and training ground. The Security Officer will maintain a secure environment by monitoring access, responding to incidents, and supporting the day-to-day operations of the club's facilities. Responsibilities Access Control: Manage entry and exit points, ensuring only authorised personnel, players and visitors gain access to the premises. Verify identification and issue visitor passes where appropriate. Patrols & Monitoring: Conduct regular foot and vehicle patrols of the training ground and surrounding areas. Monitor CCTV systems and alarm panels, reporting any irregularities or suspicious activity. Ensure perimeter security, gates and building are locked/unlocked according to schedule. Respond promptly to any security, fire, or medical incidents. Complete accurate incident and shift reports. Liaise with emergency services when required. Player & Staff Security: Support player movements and ensure privacy from unauthorised personnel or media. Maintain discretion and professionalism at all times, particularly around players, coaches and guests. Facility Security: Secure buildings, training pitches, and vehicles outside operational hours. Check for hazards or maintenance issues during patrols and report to the Facilities team. Matchday & Event Support: Assist with special events or training sessions requiring additional security presence. Support crowd control and traffic management when necessary. General Responsibilities: BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children. Comply fully with all data protection and confidentiality obligations, ensuring that personal, sensitive, and confidential information is handled lawfully, securely, and in accordance with UK GDPR and the Club's Data Protection and Confidentiality Policies. Be an ambassador of the Group, providing excellent customer service at all times whilst portraying a professional image. Perform other duties as required, which are considered relevant to the post and to the objectives of the Group as identified by the Senior Site Security Manager. Treat all colleagues as customers ensuring respectful positive outcomes across communications. Adhere to and abide by all BWFC policies, procedures, and guidelines especially remembering responsibilities to others under Equal Opportunities, Health and Safety, Equality and Diversity. This post is subject to a DBS disclosure. About The Candidate Qualifications Counter Terrorism ACT Awareness. Experience Proven experience in a security or facilities role, preferably within sports, leisure or corporate environments. Knowledge, Skills and Qualities Excellent communications and interpersonal skills. Ability to remain calm and professional under pressure. Reliable, punctual and flexible regarding shift patterns. Resilience and problem solving attitude. Strong attention to detail and ability to maintain confidentiality. Qualifications Holder of SIA Licence. Experience Experience of working in a professional sports or high-profile environment. Knowledge, Skills and Qualities Knowledge of safeguarding principles and procedures. About The Club As a founder member of the Football League (EFL), Bolton Wanderers is a football club that is internationally renowned, having played in all four professional leagues of English football, as well as winning the FA Cup on four occasions. Since the 2019 acquisition by Football Ventures (Whites) Ltd, a new chapter is underway for Bolton Wanderers and Bolton Stadium Hotel, focused on actively shaping a dynamic and enduring future. We are committed to a distinctive approach, driving the club's progress with ambitious plans realised through practical, genuine and comprehensive strategies. As we continue striving towards achieving greater success, we now have a fantastic opportunity for a Site Security Officer to join our established Security team on a zero hour basis. This role will primarily provide holiday and sickness absence cover shifts on ad-hoc basis for our permanent team of 6. As an equal opportunities employer, Bolton Wanderers Football Club is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children.
Barnsley Football Club
Hull, Yorkshire
Superstadium Management Company Ltd (SMC) have a fantastic opportunity available for an experienced operations specialist to join our team in the role of Head of Operations. Playing a strategic and integral role in the running and development of a number of venues across the city, the successful candidate will be responsible for the overall running of the stadium as well as Hull City's Training Ground in Cottingham and Academy at Bishop Burton College, including all football and rugby matches We are looking for someone who is commercially strong with an adaptive approach to change, having a 'can do' team approach, ensuring the smooth running of day-to-day procedures at the MKM Stadium in Hull through effective leadership and direction. Reporting to the Chief Operating Officer, the role will be an integral part of the club's senior management team based at the MKM Stadium. The chosen applicant shall oversee and ensure the management and operation of all events to ensure full compliance with national legislation. In addition, this individual will lead and support a team of Facilities, Security, and Groundstaff, ensuring the highest standards of operational excellence across the stadium and associated areas. Location: MKM Stadium, West Park, Hull, HU3 6HU Salary: Dependent on experience Contract Type: Full time, Permanent with the flexibility to work weekends and evenings as required Your key responsibilities Responsible for the effective running of the facilities and operations departments and the management of stadium tenants. Adhering to regulations set by the SGSA (Sports Grounds Safety Authority) and reporting to the local Safety Advisory Group, which includes relevant officers from Hull City Council, Humberside Police, the Humberside Fire & Rescue Service, Yorkshire Ambulance Service and other partner organisations. Responsible for the management and monitoring of budgets, reports and schedules as required. Plan, in conjunction with the Operations Executive, to ensure that the stadium is fit for purpose and fully compliant with Health & Safety legislation and be responsible for the management of all match and event day Health & Safety Policies and Procedures in conjunction with the Event Safety Manager. Plan, manage and monitor the work of the Operations Team and the work undertaken by external contractors in preparation for and subsequent to all Local Authority, Safety at Sports Grounds, Police, Fire Authority safety and buildings inspections to ensure strict compliance with all Spectator Safety and other related legislation. Management of medical provision and other emergency services provisions as required and match/event day control room operations in conjunction with the Event Safety Manager. Be responsible for holding the Stadium Safety Certificate and together with the Event Safety Manager ensure the organisation and management of all events, including the provision of stewarding, is undertaken in a highly professional manner and conforms to all relevant Health & Safety legislation. Management of match/event day stewarding contracts in conjunction with the Event Safety Manager. Management and oversight of facilities agreements with Venue Catering Partnership. Liaise with Outside Broadcasters covering matches/events at the stadium. Responsible for the duties of the "competent person" to advise and assist the Company on Health & Safety matters, as required by Regulation 7 of the Management of Health & Safety Work Regulations 1999. Ensure the implementation, monitoring, and review of standards of Health, Safety & Environment throughout the company in conjunction with the Operations Executive and Event Safety Officer. Support the ongoing growth and development of the organisation in relation to new and ongoing development of facilities and building projects. About The Candidate What are we looking for? IOSH/NEBOSH or other relevant qualifications/certificates in Health and Safety (Essential) BSc (Hons.) Degree or similar in related subject relevant to the role (Essential) NVQ Level 4 in Spectator Safety (Desirable) Fire Marshall Certification (Desirable) Enhanced disclosure check by the Disclosure and Barring Service (Essential) Proven experience of staff and contractor management within a similar role (Essential) Understanding of building regulations, fire risk assessment, together with FA, EFL and UEFA stadium regulations. ( Essential ) Working knowledge of the General Stadium Safety Certificate, Green Guide (Safety of Spectators at Sports Grounds) and Purple Guide (concerts and other spectator events). (Essential) There is a requirement within the role to have a day to day presence at the stadium including weekends as required for match days and large events. To deliver this role successfully will require a 'hands on' approach. Understanding of a constantly changing culture/demand. What can we offer you? 25 days annual leave (plus Bank Holidays), which will continue to rise in line with employee service. 20% off at Tiger Leisure 2 x season cards for you and/or your family to attend Hull City home games Free on-site parking Opportunity for training Mental Health Support programmes Bike to work Scheme Electric Car Scheme About The Club Hull City Tigers Ltd/SMC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, sexual orientation, pregnancy and maternity, race, religion, belief and gender. The safeguarding and welfare of children and young people is paramount of importance to Hull City/SMC and as such this position is subject to the Disclosure and Barring Service (DBS). Hull City/SMC is fully committed to safeguarding and promoting the welfare and safety of children and young people. We expect all our Board, staff and volunteers to always adhere, demonstrate and communicate this commitment. Hull City/SMC fully accepts our responsibility to welfare and protection of children and young people therefore, our aim is for the golden thread of safeguarding to run through every element of the club's work.
Superstadium Management Company Ltd (SMC) have a fantastic opportunity available for an experienced operations specialist to join our team in the role of Head of Operations. Playing a strategic and integral role in the running and development of a number of venues across the city, the successful candidate will be responsible for the overall running of the stadium as well as Hull City's Training Ground in Cottingham and Academy at Bishop Burton College, including all football and rugby matches We are looking for someone who is commercially strong with an adaptive approach to change, having a 'can do' team approach, ensuring the smooth running of day-to-day procedures at the MKM Stadium in Hull through effective leadership and direction. Reporting to the Chief Operating Officer, the role will be an integral part of the club's senior management team based at the MKM Stadium. The chosen applicant shall oversee and ensure the management and operation of all events to ensure full compliance with national legislation. In addition, this individual will lead and support a team of Facilities, Security, and Groundstaff, ensuring the highest standards of operational excellence across the stadium and associated areas. Location: MKM Stadium, West Park, Hull, HU3 6HU Salary: Dependent on experience Contract Type: Full time, Permanent with the flexibility to work weekends and evenings as required Your key responsibilities Responsible for the effective running of the facilities and operations departments and the management of stadium tenants. Adhering to regulations set by the SGSA (Sports Grounds Safety Authority) and reporting to the local Safety Advisory Group, which includes relevant officers from Hull City Council, Humberside Police, the Humberside Fire & Rescue Service, Yorkshire Ambulance Service and other partner organisations. Responsible for the management and monitoring of budgets, reports and schedules as required. Plan, in conjunction with the Operations Executive, to ensure that the stadium is fit for purpose and fully compliant with Health & Safety legislation and be responsible for the management of all match and event day Health & Safety Policies and Procedures in conjunction with the Event Safety Manager. Plan, manage and monitor the work of the Operations Team and the work undertaken by external contractors in preparation for and subsequent to all Local Authority, Safety at Sports Grounds, Police, Fire Authority safety and buildings inspections to ensure strict compliance with all Spectator Safety and other related legislation. Management of medical provision and other emergency services provisions as required and match/event day control room operations in conjunction with the Event Safety Manager. Be responsible for holding the Stadium Safety Certificate and together with the Event Safety Manager ensure the organisation and management of all events, including the provision of stewarding, is undertaken in a highly professional manner and conforms to all relevant Health & Safety legislation. Management of match/event day stewarding contracts in conjunction with the Event Safety Manager. Management and oversight of facilities agreements with Venue Catering Partnership. Liaise with Outside Broadcasters covering matches/events at the stadium. Responsible for the duties of the "competent person" to advise and assist the Company on Health & Safety matters, as required by Regulation 7 of the Management of Health & Safety Work Regulations 1999. Ensure the implementation, monitoring, and review of standards of Health, Safety & Environment throughout the company in conjunction with the Operations Executive and Event Safety Officer. Support the ongoing growth and development of the organisation in relation to new and ongoing development of facilities and building projects. About The Candidate What are we looking for? IOSH/NEBOSH or other relevant qualifications/certificates in Health and Safety (Essential) BSc (Hons.) Degree or similar in related subject relevant to the role (Essential) NVQ Level 4 in Spectator Safety (Desirable) Fire Marshall Certification (Desirable) Enhanced disclosure check by the Disclosure and Barring Service (Essential) Proven experience of staff and contractor management within a similar role (Essential) Understanding of building regulations, fire risk assessment, together with FA, EFL and UEFA stadium regulations. ( Essential ) Working knowledge of the General Stadium Safety Certificate, Green Guide (Safety of Spectators at Sports Grounds) and Purple Guide (concerts and other spectator events). (Essential) There is a requirement within the role to have a day to day presence at the stadium including weekends as required for match days and large events. To deliver this role successfully will require a 'hands on' approach. Understanding of a constantly changing culture/demand. What can we offer you? 25 days annual leave (plus Bank Holidays), which will continue to rise in line with employee service. 20% off at Tiger Leisure 2 x season cards for you and/or your family to attend Hull City home games Free on-site parking Opportunity for training Mental Health Support programmes Bike to work Scheme Electric Car Scheme About The Club Hull City Tigers Ltd/SMC is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of age, disability, gender reassignment, marriage and civil partnership, sexual orientation, pregnancy and maternity, race, religion, belief and gender. The safeguarding and welfare of children and young people is paramount of importance to Hull City/SMC and as such this position is subject to the Disclosure and Barring Service (DBS). Hull City/SMC is fully committed to safeguarding and promoting the welfare and safety of children and young people. We expect all our Board, staff and volunteers to always adhere, demonstrate and communicate this commitment. Hull City/SMC fully accepts our responsibility to welfare and protection of children and young people therefore, our aim is for the golden thread of safeguarding to run through every element of the club's work.
Barnsley Football Club
Bolton, Lancashire
To lead the operational teams responsible for events delivery across matchday hospitality and non-matchday conferences and events, ensuring exceptional service whilst managing budgets and costs effectively. Main areas of responsibility Operational Management: Lead the day-to-day operations of all matchday hospitality and non-matchday events. Oversee the planning and delivery of all matchday hospitality and non-matchday events. Ensure flawless execution of events in line with BWFC standards, customer contracts and agreed SLAs, as well as adherence to all health & safety, licensing, and legal requirements. Hold ownership of the financial performance of hospitality and events operations, with clear accountability for cost control, margins, and delivery against budget. Produce clear, structured performance reporting that enables senior stakeholders to quickly understand trends, risks, and opportunities. Lead forecasting and budgeting processes, building bottom-up plans based on operational drivers such as event volumes & mix, guest numbers, F&B throughput, and staffing hours. Work closely with the Commercial team to ensure sales strategies and commercial initiatives are supported by realistic cost assumptions and sustainable margins. Use financial insight to support continuous improvement in profitability whilst maintaining elite standards of service and guest experience. Inspire, mentor and develop a multi-disciplinary team across hospitality, events, kitchen and public catering operations. Create a culture of accountability, teamwork and continuous improvement. Manage workforce planning, recruitment and succession planning. Guest Experience: Champion a "best-in-class" service culture, ensuring exceptional experiences for all guests. Implement systems to proactively gather, track, and respond to guest feedback. Work with the marketing and commercial teams to innovate products and packages to maximise guest satisfaction levels and experiences. Cross-functional Collaboration: Act as a key liaison between internal departments, including Commercial, Marketing, Facilities and Football Operations. Build strong relationships with external parties, including suppliers, contractors, sponsors/partners, event organisers/promoters, and corporate clients/VIP guests. Collaborate with Bolton Stadium Hotel and the Commercial team to position the venue as a leading destination for premium experiences. Strategic Leadership: Contribute to the club's long-term hospitality and events strategy, driving growth in profitability across matchday hospitality and non-matchday events. Monitor industry trends and implement best practices to enhance operational efficiency and guest satisfaction. General Responsibilities BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children. Comply fully with all data protection and confidentiality obligations, ensuring that personal, sensitive, and confidential information is handled lawfully, securely, and in accordance with UK GDPR and the Club's Data Protection and Confidentiality Policies. Be an ambassador of the Group, providing excellent customer service at all times whilst portraying a professional image. Perform other duties as required, which are considered relevant to the post and to the objectives of the Group as identified by the Group Head of Revenue and Growth. Treat all colleagues as customers ensuring respectful positive outcomes across communications. Adhere to and abide by all BWFC policies, procedures, and guidelines especially remembering responsibilities to others under Equal Opportunities, Health and Safety, Equality and Diversity. This post is subject to a DBS disclosure. About The Candidate Experience & Qualifications Significant leadership experience in hospitality operations, events or venue management (stadium, arena, conference centre, hotel or similar). Strong financial acumen with experience managing budgets & achieving profitability targets. Familiarity with key hospitality and events cost categories and their impact margins (including labour, food & beverage, supplies, maintenance and utilities). Proven ability to build and lead high-performing teams, including both people leadership/coaching, and also workforce planning/staff scheduling. Highly organised with excellent project-management skills; able to manage multiple events and prioritise simultaneously. Outstanding communication and stakeholder-management skills; able to liaise with senior executives, partners, suppliers and guests. Resilient and results-driven individual, with the ability to operate effectively under pressure. A passion for delivering memorable hospitality and event experiences, with a commitment to continuous improvement. Key Metrics of Success: Profitability/margin performance of hospitality operations. Guest satisfaction and repeat business levels. Operational efficiency and cost management. Team engagement, retention and development metrics. Compliance with health, safety and licensing requirements. About The Club As a founder member of the Football League (EFL), Bolton Wanderers is a football club that is internationally renowned, having played in all four professional leagues of English football, as well as winning the FA Cup on four occasions. Since the 2019 acquisition by Football Ventures (Whites) Ltd, a new chapter is underway for Bolton Wanderers and Bolton Stadium Hotel, focused on actively shaping a dynamic and enduring future. We are committed to a distinctive approach, driving the club's progress with ambitious plans realised through practical, genuine and comprehensive strategies. As we continue striving towards achieving greater success, we now have a fantastic opportunity for a Head of Hospitality & Events Operations to lead our operational teams responsible for event delivery across matchday hospitality and non-matchday conferences and events, ensuring exceptional service whilst managing budgets and costs effectively. This role will focus on delivering outstanding guest experiences, driving operational efficiencies, supporting the commercial strategy, and maintaining the club's reputation as a premier venue for sport, entertainment and corporate events. You will be joining the team at an important moment in the Club's journey, working alongside a leadership team that is ambitious, commercially minded, and committed to raising standards across the organisation. For someone who thrives in a dynamic environment, enjoys responsibility, and wants to help shape how a major football club operates day to day, this is a rare opportunity to make a tangible difference inside one of English football's most recognisable clubs. As an equal opportunities employer, Bolton Wanderers Football Club is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children.
To lead the operational teams responsible for events delivery across matchday hospitality and non-matchday conferences and events, ensuring exceptional service whilst managing budgets and costs effectively. Main areas of responsibility Operational Management: Lead the day-to-day operations of all matchday hospitality and non-matchday events. Oversee the planning and delivery of all matchday hospitality and non-matchday events. Ensure flawless execution of events in line with BWFC standards, customer contracts and agreed SLAs, as well as adherence to all health & safety, licensing, and legal requirements. Hold ownership of the financial performance of hospitality and events operations, with clear accountability for cost control, margins, and delivery against budget. Produce clear, structured performance reporting that enables senior stakeholders to quickly understand trends, risks, and opportunities. Lead forecasting and budgeting processes, building bottom-up plans based on operational drivers such as event volumes & mix, guest numbers, F&B throughput, and staffing hours. Work closely with the Commercial team to ensure sales strategies and commercial initiatives are supported by realistic cost assumptions and sustainable margins. Use financial insight to support continuous improvement in profitability whilst maintaining elite standards of service and guest experience. Inspire, mentor and develop a multi-disciplinary team across hospitality, events, kitchen and public catering operations. Create a culture of accountability, teamwork and continuous improvement. Manage workforce planning, recruitment and succession planning. Guest Experience: Champion a "best-in-class" service culture, ensuring exceptional experiences for all guests. Implement systems to proactively gather, track, and respond to guest feedback. Work with the marketing and commercial teams to innovate products and packages to maximise guest satisfaction levels and experiences. Cross-functional Collaboration: Act as a key liaison between internal departments, including Commercial, Marketing, Facilities and Football Operations. Build strong relationships with external parties, including suppliers, contractors, sponsors/partners, event organisers/promoters, and corporate clients/VIP guests. Collaborate with Bolton Stadium Hotel and the Commercial team to position the venue as a leading destination for premium experiences. Strategic Leadership: Contribute to the club's long-term hospitality and events strategy, driving growth in profitability across matchday hospitality and non-matchday events. Monitor industry trends and implement best practices to enhance operational efficiency and guest satisfaction. General Responsibilities BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children. Comply fully with all data protection and confidentiality obligations, ensuring that personal, sensitive, and confidential information is handled lawfully, securely, and in accordance with UK GDPR and the Club's Data Protection and Confidentiality Policies. Be an ambassador of the Group, providing excellent customer service at all times whilst portraying a professional image. Perform other duties as required, which are considered relevant to the post and to the objectives of the Group as identified by the Group Head of Revenue and Growth. Treat all colleagues as customers ensuring respectful positive outcomes across communications. Adhere to and abide by all BWFC policies, procedures, and guidelines especially remembering responsibilities to others under Equal Opportunities, Health and Safety, Equality and Diversity. This post is subject to a DBS disclosure. About The Candidate Experience & Qualifications Significant leadership experience in hospitality operations, events or venue management (stadium, arena, conference centre, hotel or similar). Strong financial acumen with experience managing budgets & achieving profitability targets. Familiarity with key hospitality and events cost categories and their impact margins (including labour, food & beverage, supplies, maintenance and utilities). Proven ability to build and lead high-performing teams, including both people leadership/coaching, and also workforce planning/staff scheduling. Highly organised with excellent project-management skills; able to manage multiple events and prioritise simultaneously. Outstanding communication and stakeholder-management skills; able to liaise with senior executives, partners, suppliers and guests. Resilient and results-driven individual, with the ability to operate effectively under pressure. A passion for delivering memorable hospitality and event experiences, with a commitment to continuous improvement. Key Metrics of Success: Profitability/margin performance of hospitality operations. Guest satisfaction and repeat business levels. Operational efficiency and cost management. Team engagement, retention and development metrics. Compliance with health, safety and licensing requirements. About The Club As a founder member of the Football League (EFL), Bolton Wanderers is a football club that is internationally renowned, having played in all four professional leagues of English football, as well as winning the FA Cup on four occasions. Since the 2019 acquisition by Football Ventures (Whites) Ltd, a new chapter is underway for Bolton Wanderers and Bolton Stadium Hotel, focused on actively shaping a dynamic and enduring future. We are committed to a distinctive approach, driving the club's progress with ambitious plans realised through practical, genuine and comprehensive strategies. As we continue striving towards achieving greater success, we now have a fantastic opportunity for a Head of Hospitality & Events Operations to lead our operational teams responsible for event delivery across matchday hospitality and non-matchday conferences and events, ensuring exceptional service whilst managing budgets and costs effectively. This role will focus on delivering outstanding guest experiences, driving operational efficiencies, supporting the commercial strategy, and maintaining the club's reputation as a premier venue for sport, entertainment and corporate events. You will be joining the team at an important moment in the Club's journey, working alongside a leadership team that is ambitious, commercially minded, and committed to raising standards across the organisation. For someone who thrives in a dynamic environment, enjoys responsibility, and wants to help shape how a major football club operates day to day, this is a rare opportunity to make a tangible difference inside one of English football's most recognisable clubs. As an equal opportunities employer, Bolton Wanderers Football Club is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. BWFC seek to ensure that all children and young people are protected and kept safe from harm while they are with staff and volunteers within Bolton Wanderers activities. Everyone at Bolton Wanderers has a safeguarding responsibility to all work colleagues, fans and any vulnerable adults and children.