Naylor's Equestrian Llp

Role overview: We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service. Responsibilities: Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive store sales through effective merchandising, stock replenishment, and team motivation. Monitor and drive all key performance indicators such as Sales, Conversion, Units, and more. Support the Store Management team in optimizing financial performance of the store by effectively managing costs, including audit compliance and wage cost. Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Role objectives and KPI's: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Additional responsibilities include: Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Monthly discretionary bonus schemes. Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from over retailers through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Discounted Gym memberships at JD Gyms. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.

Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Overview This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Qualifications Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function

Role overview: Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve customer service levels throughout your section. You will assist in supervising staff while maintaining shop floor standards and handle managerial processes as instructed by Store Management. Responsibilities: As a supervisor, you will: Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement programme. Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to promote the full product range, and analyzing reports for effective product placement. Maintain high visual merchandising standards using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards. Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments. Role objectives and KPIs: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Skills and Experience: Previous supervisory or Team Leader experience in a fast-paced retail/customer-facing environment. Passionate about retail with a good understanding of the latest trends and competitors. Experience in coaching and mentoring individuals. Strong communication skills. High attention to detail and ability to maintain high standards on the shop floor. Promote JD Group values to stakeholders. Benefits: Monthly discretionary bonus schemes. Company discount of 25% off a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from retail and hospitality businesses via TELUS Health platform. Access to counselling services, digital health, and well-being advice. Health cash plans. Internal development courses for personal and professional growth. Access to apprenticeships and accredited qualifications (England only). Discounted gym memberships at JD Gyms. Colleague networks for shared experiences and support initiatives. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to influence positive change. Incremental holiday allowance. This job posting is active and not expired.

Role overview Harrogate Blacks The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Overview Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales and KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity operationally and commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health and safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment. Passionate about retail and hold a good understanding of the latest trends and our competitors. Strong leadership skills and experience coaching and developing a strong team. Strong communication skills. Proven track record of managing and exceeding sales targets and KPI's. Experience in analysing reports and making commercial decisions. Keen eye for detail and commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health care plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships and accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks to share lived experiences and support initiatives that drive positive change Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Role overview Make your part of GO a great place to shop and work through the effective leadership and management of your store or defined business area. Motivate and coaching store teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Responsibilities Support the Store Manager lead and motivate a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Support other retail management duties where required Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high customer metric score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience Great coaching, mentoring and team building skills that drives team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships Benefits Discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget. Skills and Experience Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity (Operationally & Commercially). Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Skills and Experience Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

JD Sports Fashion plc Head ofSocial Media & YouTube Responsible to : Associate Director Department: Marketing Location: Manchester and Bury Hours: 40+ hours per week Role Overview : The purpose of this role is to be responsible for leading the strategy, growth and execution of JD Sport's YouTube and social channels. The desire is to make the channels the go-to destination for youths in the sports lifestyle sector. You will define and execute the strategy across the JD sports channels. This will include a data orientated approach, combined with a creative mindset to optimise all organic, paid and community content. Working closely with Heads of Fascia, social media and the YouTube team, you will focus on driving growth of our social media and YouTube community. Driving affinity, engagement, share of voice and positive sentiment to deepen brand love, drive awareness, site traffic and overall sales to deliver on pre-determined KPIs. To share expert knowledge across community management, organic growth, content creation and relevant paid social platforms is essential, as well as the ability to address continually changing business and market conditions. Be the go-to point of contact for all things social media and YouTube related, working closely with a diverse range of stakeholders and departments to make sure all projects are seamlessly joined, creating high quality multi-platform campaigns Key partner relations must be maintained with all major social media platforms and Google to ensure continual innovation and improvement across all accounts. Key Duties/Responsibilities: Define and execute YouTube and social strategy aligned with brand marketing and e-commerce goals. To ensure growth and improvement of social media channels across JD Sports. Strategize and grow JD Sports brand YouTube channel, growing its footprint and relevance in youth culture, aligned to the overall brand strategy. The continual development and training in the social and YouTube sector for personal development and education of the wider business. Report week-on-week and trends, to present weekly, monthly and quarterly. Ensure the maintenance and enhancement of online conversations are of the highest quality. Formulate the principal concepts behind the creation of engaging content across social media and YouTube. The creation and implementation of a full paid social media strategy to align closely with the internal performance team and external partners. Cultivate strategy and campaign ideas that support brand awareness and affinity, Create integrated strategies that ensure social media and YouTube is always at the core of what JD Sports activates, Develop a close relationship with all major stakeholders and departments which guarantees all relevant messaging and information is being promoted and showcased in the best way possible. Grow new channels and/or improvements to existing channels. Use of monitoring tools to gain consumer insights, target influencers and report success. To continually keep the wider business updated on the progress of social media and YouTube and present regular updates. Guarantee the monitoring of advances in social media and YouTube technology and share any interesting findings and points of interest to the wider business, to ensure JD Sports are always at the forefront of new advances. Skills/Experience/Knowledge needed: Strong social media and YouTube experience. Previous experience leading organic growth and paid social and YouTube campaigns. A track record leading on brand digital strategy for a large organisation. Ability to grow and develop brand social and YouTube accounts in terms of engagement and revenue using data analysis. Exceptional functional competence and confidence. Experience with contract negotiations and on-boarding of new platforms at scale. Capable of delivering a full social media and YouTube campaign from concept to creation to evaluation. Adaptable to a changing environment and tactics. Formulation of social media strategies to support marketing campaigns.

Role overview: The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities: Effectively running all store operations to ensure meeting or exceeding sales & KPI targets, set clear sales goals, track performances whilst evolving processes to ensure continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Creating a positive team culture through recruiting, training and continuously developing your team . Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions, identifying and responding to areas of opportunity Operationally & Commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage and motivate customers into making purchases by using the latest visual merchandising techniques. Ensuring merchandise displays are attractive and align to brand guidelines. Ensure your teams are delivering the highest level of service in store in order to achieve a positive net promoter score (NPS) Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance customer engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget. Ensure the store complies with health & safety regulations. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Ensure operational costs are kept within the allocated budget Skills and Experience : Previous management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Hold strong leadership skills & have previous experience of coaching and developing a strong team Strong communication skills Proven track record of managing and exceeding sales targets and KPI's Have experience in analysing reports & making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Health Care Cover Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Responsible to: Associate Director of Store Construction UK & Europe Department: Property Location: Bury, Manchester (with UK & European travel) Contract Type: 40 Hours Per Week Role Overview: As the Head of Construction Cost Management for JD Sports across all group Fascia's in the UK & Europe, you will be responsible for leading the strategic planning, management, and control of all construction-related costs within the Projects Team. You will ensure that all new store builds, refurbishments, relocations, and property projects are delivered on budget, with maximum value achieved for every investment. Working closely with project managers, external quantity surveyors, contractors, and suppliers, you will set the cost management strategy, negotiate commercial agreements, and provide leadership on all financial aspects of construction projects. This role requires a strong commercial mindset, exceptional leadership skills, and an ability to navigate the fast-paced, high-volume retail environment in which JD Sports operates. Key Duties/Responsibilities: Strategic Leadership Develop and implement the cost management strategy for all construction projects in the UK & Europe. Set benchmarks and cost models to ensure accurate forecasting and financial control. Lead, mentor, and manage the internal cost management team in all territories, driving best practice and professional development. Cost Control & Reporting Oversee the preparation of budgets, cost plans, and financial reports for all projects. Monitor and report on project expenditure to ensure alignment with approved budgets. Provide detailed cost analysis, variance reporting, and recommendations to senior stakeholders. Procurement & Contract Management Lead tender processes and negotiate contracts with contractors, suppliers, and consultants to achieve best value. Maintain and update preferred supplier frameworks to ensure competitive pricing and quality service. Oversee contract administration, ensuring compliance with JD Sports' standards and legal requirements. Stakeholder Collaboration Work closely with Project Managers, Design, Store Development, and Finance teams to ensure projects are commercially viable. Liaise with senior leadership to present cost forecasts, risk assessments, and budget recommendations. Represent JD Sports in commercial negotiations and key supplier meetings. Risk & Value Management Identify and mitigate financial risks across all projects. Drive value engineering initiatives to optimise project outcomes without compromising quality. Ensure all cost management processes comply with local regulations, building codes, and company policies. Skills & Experience Essential Extensive experience in construction cost management, ideally within the retail, commercial, or property development sector. Strong background in UK and European cost control, procurement, and contract negotiation. Proven track record in leading multi-site, multi-country projects. MRICS qualified (or equivalent) in Quantity Surveying or Cost Management. Strong commercial acumen and analytical skills. Excellent communication, leadership, and stakeholder management skills. Willingness to travel across the UK & Europe as required. Desirable Experience in high-volume retail rollout programmes. Knowledge of European construction legislation and local market cost variations. Multilingual abilities (advantageous but not essential). Key Attributes Strategic thinker with a hands-on approach to problem solving. Influential leader who inspires confidence and trust. Detail-oriented with a focus on delivering value and efficiency. Resilient, adaptable, and able to thrive in a fast-paced environment.

Role overview We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity operationally & commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role objectives and KPI's Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI's including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Skills and Experience Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and our competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Experience in analysing KPI's data to making commercial decisions. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance

Blacks - Assistant Manager We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear, and equipment across the world. Role Overview: Make your Ultimate store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Look for opportunities to create change within business to improve the customer journey. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager to deliver business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Demonstrated ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Identify potential risks to address as well as identifying opportunities to maximise profitability. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Confident to "have a go". Builds great relationships. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted Memberships at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

Blacks - Manager We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear and equipment across the world. Role Overview: Make your Blacks store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Look for opportunities to create change within the business to improve the customer journey. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is a safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager deliver business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Identify potential risks to address as well as identifying opportunities to maximise profitability. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted membership at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.

GO Outdoors- Store Manager GO Outdoors ('GO') focuses on innovation and authenticity whilst never losing sight of the consumer expectation for value. Our Members Card scheme allows us to help people step into the outdoors whether it's to go walking, camping, cycling or fishing. These larger format stores display unique product areas and displays, housing strong exclusive brands such as Hi-Gear, North Ridge and OEX. Role Overview: Make your GO store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager in delivering business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Demonstrated ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales, and improve the customer experience. Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Confident to "have a go". Builds great relationships. Catches people doing the right things. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted Memberships at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.