Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Jun 26, 2025
Full time
Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Role overview: Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve customer service levels throughout your section. You will assist in supervising staff while upholding shop floor standards. Additionally, you will handle certain managerial processes daily as instructed by Store Management. Responsibilities: As a supervisor, you'll: Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement program. Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to promote the full product range, and analyzing reports for effective product placement. Maintain high visual merchandising standards by using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards. Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments. Role objectives and KPIs: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training requirements. Skills and Experience: Previous supervisory or Team Leader experience in a fast-paced retail/customer-facing environment. Passionate about retail with a good understanding of the latest trends and competitors. Experience in coaching and mentoring individuals. Strong communication skills. Strong attention to detail and ability to maintain high standards on the shop floor. Benefits: We appreciate our employees' hard work and offer some fantastic benefits: Monthly discretionary bonus schemes. Company discount of 25% off a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to counselling services, digital health, and well-being advice via TELUS Health. Health cash plans. Internal development courses for personal and professional growth. Access to apprenticeships and accredited qualifications - earn while you learn and gain recognized qualifications (England only). Discounted gym memberships at JD Gyms. Opportunities to join colleague networks, share experiences, and support initiatives for positive change. Volunteer opportunities and contributions to JD Foundation. Employer engagement forums to influence positive change. Incremental holiday allowance.
Jun 23, 2025
Full time
Role overview: Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve customer service levels throughout your section. You will assist in supervising staff while upholding shop floor standards. Additionally, you will handle certain managerial processes daily as instructed by Store Management. Responsibilities: As a supervisor, you'll: Deliver excellent customer service by addressing complaints and inquiries, ensuring staff appearance aligns with company guidelines, and understanding the customer service measurement program. Drive and exceed sales targets by monitoring staff service levels, utilizing in-store devices to promote the full product range, and analyzing reports for effective product placement. Maintain high visual merchandising standards by using engaging visual techniques, ensuring stock is clean and presentable, and supporting sales floor standards. Train and develop staff by assisting with new employee induction, encouraging personal progression, and overseeing the completion of relevant training assessments. Role objectives and KPIs: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training requirements. Skills and Experience: Previous supervisory or Team Leader experience in a fast-paced retail/customer-facing environment. Passionate about retail with a good understanding of the latest trends and competitors. Experience in coaching and mentoring individuals. Strong communication skills. Strong attention to detail and ability to maintain high standards on the shop floor. Benefits: We appreciate our employees' hard work and offer some fantastic benefits: Monthly discretionary bonus schemes. Company discount of 25% off a wide range of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from retail and hospitality businesses through our online benefits platform (TELUS Health). Access to counselling services, digital health, and well-being advice via TELUS Health. Health cash plans. Internal development courses for personal and professional growth. Access to apprenticeships and accredited qualifications - earn while you learn and gain recognized qualifications (England only). Discounted gym memberships at JD Gyms. Opportunities to join colleague networks, share experiences, and support initiatives for positive change. Volunteer opportunities and contributions to JD Foundation. Employer engagement forums to influence positive change. Incremental holiday allowance.
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview The purpose of this role is to manage the outbound flow of stock for the JD Business Units to the point of receipt by the customer or colleagues in store. You and your team will manage and select the right 'Transport' Partners to provide the respective services for all outbound functions. In addition, systems visibility and control from both inhouse and external providers need to be selected and supported working in collaboration with the JD IT team. Success in the role will be demonstrated by clear performance metrics covering accuracy, lead time, efficiency and collaboration in both the UK and European operations. A key focus will be aligning the Transport physical infra structure (e.g. vehicles used) with the Group's ESG targets and commitments in the most efficient way possible. Ability and commitment to travel as required within the UK and Europe as business priorities require. Responsibilities Lead the Transport Team and Outsourced Partners Deliver the planned operational KPIs for the respective Retail and Multi-Channel functions Develop a continuous improvement plan across all areas of responsibility in conjunction with any respective Supplier Partner or JD operational team with a specific focus on service and efficiency Work alongside group procurement on formal Supplier tendering and demand planning across multiple transport providers to secure capacities at appropriate pricing Strategic review of the retail Hub network within the UK Responsibility for setting operational and financial reporting metrics to be reported at board level Enhance the 'Transport' operations to deliver best in class lead times and service as well as enhancing sustainability at every opportunity Work in collaboration with the JD IT Team to select a TMS for retail and with Multi-Channel IT to maintain and improve the carrier CMS's Deliver projects in accordance with the PMO project governance Ensure compliance is adhered to against legal, regulatory, policy and best practice Work closely with the respective DC Operational Teams to ensure seamless outbound process flows Contribute to a central repository of documented business processes for use in any future project activities. Acts as the key subject matter expert responsible for communications and relationship management to other functions and stakeholders; Retail, Multi-Channel and IT Experience and Knowledge Proven supply chain and transport experience both UK and Europe Excellent external Industry network and knowledge of Supplier Partners and external best practises in other leading organisations Commercially aware, strategic thinker who is comfortable managing service, cost and availability in a complex global matrix organisation Proven ability to deliver organisational and business process change with experience of being involved in complex projects or change programmes Strong operational service orientation and customer facing skills with exemplary communication skills Strong analytical, conceptual, and problem-solving abilities with the ability to interrogate data sets and report to senior level on process improvements and key actions Ability to demonstrate the successful delivery of Change Management Ability to effectively prioritise and execute tasks in a high-pressure, ever changing work environment Experience working in a team-oriented, collaborative environment Highly self-motivated and directed Strong attention to detail A positive outlook, demonstrating a "can do" attitude to colleagues and partners, treating everyone with respect General business awareness: empathising with the priorities and needs of a range of functional business groups. Understanding the subtleties and constraints they work under and tailoring our response to them. Commercially aware, strategic thinker who is comfortable managing service, cost and availability in a complex global matrix organisation Collaborative style Proven Leadership attributes Self-starter Thrives on responsibility and being empowered to take ownership of initiatives and turn them into tangible deliverables Driven to continually challenge the norm throughout the Supply Chain, continuous improvement mentality We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Free parking Incremental Holiday Allowance Staff Discount On JD Group and other brands within the organisation Pension Scheme Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Jun 14, 2025
Full time
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview The purpose of this role is to manage the outbound flow of stock for the JD Business Units to the point of receipt by the customer or colleagues in store. You and your team will manage and select the right 'Transport' Partners to provide the respective services for all outbound functions. In addition, systems visibility and control from both inhouse and external providers need to be selected and supported working in collaboration with the JD IT team. Success in the role will be demonstrated by clear performance metrics covering accuracy, lead time, efficiency and collaboration in both the UK and European operations. A key focus will be aligning the Transport physical infra structure (e.g. vehicles used) with the Group's ESG targets and commitments in the most efficient way possible. Ability and commitment to travel as required within the UK and Europe as business priorities require. Responsibilities Lead the Transport Team and Outsourced Partners Deliver the planned operational KPIs for the respective Retail and Multi-Channel functions Develop a continuous improvement plan across all areas of responsibility in conjunction with any respective Supplier Partner or JD operational team with a specific focus on service and efficiency Work alongside group procurement on formal Supplier tendering and demand planning across multiple transport providers to secure capacities at appropriate pricing Strategic review of the retail Hub network within the UK Responsibility for setting operational and financial reporting metrics to be reported at board level Enhance the 'Transport' operations to deliver best in class lead times and service as well as enhancing sustainability at every opportunity Work in collaboration with the JD IT Team to select a TMS for retail and with Multi-Channel IT to maintain and improve the carrier CMS's Deliver projects in accordance with the PMO project governance Ensure compliance is adhered to against legal, regulatory, policy and best practice Work closely with the respective DC Operational Teams to ensure seamless outbound process flows Contribute to a central repository of documented business processes for use in any future project activities. Acts as the key subject matter expert responsible for communications and relationship management to other functions and stakeholders; Retail, Multi-Channel and IT Experience and Knowledge Proven supply chain and transport experience both UK and Europe Excellent external Industry network and knowledge of Supplier Partners and external best practises in other leading organisations Commercially aware, strategic thinker who is comfortable managing service, cost and availability in a complex global matrix organisation Proven ability to deliver organisational and business process change with experience of being involved in complex projects or change programmes Strong operational service orientation and customer facing skills with exemplary communication skills Strong analytical, conceptual, and problem-solving abilities with the ability to interrogate data sets and report to senior level on process improvements and key actions Ability to demonstrate the successful delivery of Change Management Ability to effectively prioritise and execute tasks in a high-pressure, ever changing work environment Experience working in a team-oriented, collaborative environment Highly self-motivated and directed Strong attention to detail A positive outlook, demonstrating a "can do" attitude to colleagues and partners, treating everyone with respect General business awareness: empathising with the priorities and needs of a range of functional business groups. Understanding the subtleties and constraints they work under and tailoring our response to them. Commercially aware, strategic thinker who is comfortable managing service, cost and availability in a complex global matrix organisation Collaborative style Proven Leadership attributes Self-starter Thrives on responsibility and being empowered to take ownership of initiatives and turn them into tangible deliverables Driven to continually challenge the norm throughout the Supply Chain, continuous improvement mentality We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Free parking Incremental Holiday Allowance Staff Discount On JD Group and other brands within the organisation Pension Scheme Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Head Of Automation & Engineering Role Running a highly automated facility with more than 1.000.000 square feet , fully automated and with equipment from different suppliers: miniload , shuttle, GTP, Rotapick , sorter , conveyor s. 24x7 hours operational . D elivering a volume of millions of units every mon th , and managing a global team of above 80 people . He is responsible for the whole automation solution of the DC including actual status and future expansions , including electro mechanical and logic solution of the system, leading on the evolution and continuous improvements of the facility . Responsibilities Responsible for the Automation Solution in the facility leading the strategy of the department regarding expansion, maintenance, compliance, upgrades, renewal and efficiency increase project s. Manager of Engineering & Automation team with above 80 people, delivering the strategy, goals, objectives , progression and commitment for the team . Leading the execution of all automation and engineering projects to achieve goals established in time and budget, coordinating all internal and external teams involved in the solution Develop the relation with main suppliers of automation and engineering collaborating in KW DC, holding regular meetings, goals, SLA s and drivers with them. Responsible for KPI s, Sla s and economical budget of Automation & Engineering area in the DC. Responsible for the application and success of all Health & Safety and Compliance protocols concerning the automation and engineering team . Responsible for identifying and presenting improvement project, building accordingly business case required and follow/up on investment budget . Responsible for KPI s, Sla s and budget of Automation team in the DC . Responsible for the logic of the automated system, including WCS process definition and PLC, control, messaging and communication knowledg e to be able to drive improve ment in operational performance . Responsible for the establishment and follow-up of automations and compliance indicators according to standard metrics used in the industry : OEE, ROI, ISO, FEM Experience Required High Level Degree in engineering Experience of at least 8 years leading teams in high automated facilities Required experience in automated intralogistics facilities for retail High skills in team management Job location permanent in Kingsway facility
Jun 05, 2025
Full time
Head Of Automation & Engineering Role Running a highly automated facility with more than 1.000.000 square feet , fully automated and with equipment from different suppliers: miniload , shuttle, GTP, Rotapick , sorter , conveyor s. 24x7 hours operational . D elivering a volume of millions of units every mon th , and managing a global team of above 80 people . He is responsible for the whole automation solution of the DC including actual status and future expansions , including electro mechanical and logic solution of the system, leading on the evolution and continuous improvements of the facility . Responsibilities Responsible for the Automation Solution in the facility leading the strategy of the department regarding expansion, maintenance, compliance, upgrades, renewal and efficiency increase project s. Manager of Engineering & Automation team with above 80 people, delivering the strategy, goals, objectives , progression and commitment for the team . Leading the execution of all automation and engineering projects to achieve goals established in time and budget, coordinating all internal and external teams involved in the solution Develop the relation with main suppliers of automation and engineering collaborating in KW DC, holding regular meetings, goals, SLA s and drivers with them. Responsible for KPI s, Sla s and economical budget of Automation & Engineering area in the DC. Responsible for the application and success of all Health & Safety and Compliance protocols concerning the automation and engineering team . Responsible for identifying and presenting improvement project, building accordingly business case required and follow/up on investment budget . Responsible for KPI s, Sla s and budget of Automation team in the DC . Responsible for the logic of the automated system, including WCS process definition and PLC, control, messaging and communication knowledg e to be able to drive improve ment in operational performance . Responsible for the establishment and follow-up of automations and compliance indicators according to standard metrics used in the industry : OEE, ROI, ISO, FEM Experience Required High Level Degree in engineering Experience of at least 8 years leading teams in high automated facilities Required experience in automated intralogistics facilities for retail High skills in team management Job location permanent in Kingsway facility
Blacks - Assistant Manager We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear, and equipment across the world. Role Overview: Make your Ultimate store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Look for opportunities to create change within business to improve the customer journey. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager to deliver business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Demonstrated ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Identify potential risks to address as well as identifying opportunities to maximise profitability. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Confident to "have a go". Builds great relationships. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted Memberships at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Feb 20, 2025
Full time
Blacks - Assistant Manager We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear, and equipment across the world. Role Overview: Make your Ultimate store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Look for opportunities to create change within business to improve the customer journey. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager to deliver business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Demonstrated ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Identify potential risks to address as well as identifying opportunities to maximise profitability. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Confident to "have a go". Builds great relationships. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted Memberships at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Blacks - Manager We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear and equipment across the world. Role Overview: Make your Blacks store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Look for opportunities to create change within the business to improve the customer journey. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is a safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager deliver business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Identify potential risks to address as well as identifying opportunities to maximise profitability. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted membership at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Feb 18, 2025
Full time
Blacks - Manager We are Blacks and have been since 1863. We live and breathe the outdoors, from simple walks and technical hikes to arduous expeditions and intrepid exploration. Our aim has always been to make the outdoors as accessible as possible to everybody, ensuring that they have the right clothing and equipment for wherever their adventure takes them. From our nautical based beginnings, we've grown to be one of the most recognisable names on the high streets in the UK. We've evolved to a point where our extensive range is available online, meaning we can equip like-minded enthusiasts with the best clothing, footwear and equipment across the world. Role Overview: Make your Blacks store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Look for opportunities to create change within the business to improve the customer journey. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a store that is a safe and compliant operating environment for all colleagues and customers. Deliver our financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager deliver business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Be able to demonstrate the ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPI's and the proven ability to control costs, increase sales and improve the customer experience. Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Identify potential risks to address as well as identifying opportunities to maximise profitability. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Builds great relationships. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted membership at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
GO Outdoors- Store Manager GO Outdoors ('GO') focuses on innovation and authenticity whilst never losing sight of the consumer expectation for value. Our Members Card scheme allows us to help people step into the outdoors whether it's to go walking, camping, cycling or fishing. These larger format stores display unique product areas and displays, housing strong exclusive brands such as Hi-Gear, North Ridge and OEX. Role Overview: Make your GO store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager in delivering business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Demonstrated ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales, and improve the customer experience. Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Confident to "have a go". Builds great relationships. Catches people doing the right things. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted Memberships at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.
Feb 15, 2025
Full time
GO Outdoors- Store Manager GO Outdoors ('GO') focuses on innovation and authenticity whilst never losing sight of the consumer expectation for value. Our Members Card scheme allows us to help people step into the outdoors whether it's to go walking, camping, cycling or fishing. These larger format stores display unique product areas and displays, housing strong exclusive brands such as Hi-Gear, North Ridge and OEX. Role Overview: Make your GO store a great place to shop and work through the effective leadership and management of your store leadership team. Motivate and coach management teams to deliver service which has customers at the heart, through exceptional store standards and highly engaged colleagues. Drive the store financial and compliance performance to deliver a profitable store. Key Duties/Responsibilities: Champion a store whose management team leads and motivates a high performing, highly engaged team. Create a culture of exceptional customer service ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programme to support future talent and career pathways to help us grow our business. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver financial results in line with or in excess of company targets. Plan and forecast using financial data and trends to meet service demands. Support the Regional Manager in delivering business change and company initiatives. Deliver local business plans to develop the future growth of the store. Skills/Experience/Knowledge preferred: Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills. Management experience, preferably in a similar format of retail. Experience of effectively prioritising and delegating workload to achieve team goals and objectives. A proven record of successfully promoting and growing a brand or service in the local community. A passion for customer service and a proven record of delivering excellence in this area. Demonstrated ability to improve store performance & standards through effective planning. Robust working knowledge of retail KPIs and the proven ability to control costs, increase sales, and improve the customer experience. Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities. Experience of cascading business change initiatives clearly and concisely to teams and achieving successful outcomes. A proven ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the business. A keen eye for financial results with the ability to analyse and interpret P&L's. Leadership Behaviours: Leads with a plan/do/review mindset. Confident and clear decision maker. Communicates in a way that inspires and engages. Strives to be better. Resilient and positive attitude even under pressure. Takes personal responsibility. Lives and breathes our values. Passionate about developing teams. Committed to two-way, clear, and honest feedback. Confident to "have a go". Builds great relationships. Catches people doing the right things. We know our employees work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits: Incremental Holiday Allowance Discretionary Bonus Scheme Staff Discount On JD Group and other brands within the organisation Discounted Memberships at JD Gyms Personal development opportunities to learn and develop at work. Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager. Thank you again for your time.