Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Nov 22, 2025
Full time
Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel you experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders Benefits We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Company Sick Pay scheme Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change Incremental Holiday Allowance
Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must have a proven track record in driving sales and co ordinating local marketing activity as well as recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
Nov 21, 2025
Full time
Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must have a proven track record in driving sales and co ordinating local marketing activity as well as recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
Role overview: This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
Nov 10, 2025
Full time
Role overview: This role requires a team player with flair and commercial ability, as well as the skill, energy and determination to help drive and develop the business alongside the General Manager. We're looking for a manager with the experience of maintaining and developing the standards and reputation, whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly, and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as an Assistant Manager helping to oversee all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function.
Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly , and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
Nov 10, 2025
Full time
Role overview: This role requires an inspirational leader with proven flair and commercial ability, as well as the skill, energy and determination to drive and develop the business. We're looking for a manager with the experience of developing the standards and reputation of this new gym whilst nurturing a growing membership base and team. Responsibilities: Ensure that all policies and procedures in both the Health and Safety Employee Policy and Company Procedures Handbook are adhered to. Responsible for adhering to and maintaining the JD Gyms Brand Standard. Conduct daily, weekly , and monthly safety checks. Report and chase all defects, to ensure the building and its equipment is safe to use. Recruit and manage a team of employed Fitness Coaches and General Assistants to ensure the club is operational cover to ensure daily expectations are delivered. Hold regular team meetings to aid development and keep everyone updated. To work towards and aim to achieve all sales and membership targets that are set. To drive and maximise secondary spending revenue. To ensure the whole of the gym facility is of the highest standard of cleanliness. Ensure the in-house cleaners (General Assistant) are cleaning to the highest standard. To manage the weekly banking process so that wastage and variance is minimal, maximising profit. To ensure uniform standards are being adhered to by all team members and yourself. To always deliver outstanding member service. To help create an environment where the team enjoy themselves whilst at work. To always be an ambassador of JD Gyms. Skills and Experience: Must have a proven and successful track record of management experience within a leisure related industry. Must be passionate about customer service and be an inspirational leader in the way they manage. Must be qualified to at least Level 2 Gym Instructor Must have a proven track record in driving sales and co-ordinating local marketing activity as well as of recruiting and managing a successful team. Ideally will have experience as a General Manager overseeing all business areas within a leisure facility or have substantial experience as a Fitness Manager or other similar operational function
Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Run all store operations to meet or exceed sales and KPI targets; set clear sales goals, track performance, and evolve processes to drive continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Build a positive team culture through recruiting, training, and developing the team to enable store success. Analyse sales data and financial reports to make informed decisions and identify opportunities operationally and commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage, and motivate customers to purchase using best-in-class visual merchandising; ensure merchandise displays align with brand guidelines. Deliver the highest level of in-store service to achieve a positive Net Promoter Score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget; ensure health & safety standards are met. Ensure the store complies with health and safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive additional KPIs including but not limited to Units, Conversion, ATV, and UPT. Achieve upselling or cross-selling targets and maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training and that employee engagement meets company benchmarks. Keep operational costs within the allocated budget. Skills and Experience Previous management experience in a fast-paced retail or customer-facing environment. Passionate about retail with a strong understanding of latest trends and competitors. Strong leadership skills with experience coaching and developing a high-performing team. Excellent communication skills. Proven track record of managing and exceeding sales targets and KPIs; ability to analyse reports and make commercial decisions. Keen eye for detail and commerciality; experience in visual merchandising is advantageous. Promotes JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to contribute to JD Group's success and offer a range of benefits, including: Quarterly discretionary bonus schemes Company discount on a wide range of products in-store and online Exclusive deals from retail and hospitality partners Access to digital health and well-being services Health cash plans Internal development courses and apprenticeships Employee sick pay and health care cover Discounted gym memberships, life assurance Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to influence positive change Incremental holiday allowance
Nov 02, 2025
Full time
Overview The Store Manager oversees daily operations, drives sales performance, manages a team of motivated employees, and ensures exceptional customer service to achieve business goals. Responsibilities Run all store operations to meet or exceed sales and KPI targets; set clear sales goals, track performance, and evolve processes to drive continuous store growth. Create and maintain colleague schedules to ensure proper coverage and productivity. Build a positive team culture through recruiting, training, and developing the team to enable store success. Analyse sales data and financial reports to make informed decisions and identify opportunities operationally and commercially. Develop and implement strategies to meet and exceed sales targets. Attract, engage, and motivate customers to purchase using best-in-class visual merchandising; ensure merchandise displays align with brand guidelines. Deliver the highest level of in-store service to achieve a positive Net Promoter Score (NPS). Address customer inquiries, feedback, and complaints in a timely and professional manner. Drive existing customer loyalty programs and promotions to enhance engagement. Maintain compliance with company policies, procedures, and regulatory requirements. Monitor and control store expenses to stay within budget; ensure health & safety standards are met. Ensure the store complies with health and safety regulations. Role objectives and KPI's Contribute to achieving or exceeding the store's monthly sales target. Drive additional KPIs including but not limited to Units, Conversion, ATV, and UPT. Achieve upselling or cross-selling targets and maintain a high Net Promoter Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training and that employee engagement meets company benchmarks. Keep operational costs within the allocated budget. Skills and Experience Previous management experience in a fast-paced retail or customer-facing environment. Passionate about retail with a strong understanding of latest trends and competitors. Strong leadership skills with experience coaching and developing a high-performing team. Excellent communication skills. Proven track record of managing and exceeding sales targets and KPIs; ability to analyse reports and make commercial decisions. Keen eye for detail and commerciality; experience in visual merchandising is advantageous. Promotes JD Group values to internal and external stakeholders. Benefits We know our employees work tirelessly to contribute to JD Group's success and offer a range of benefits, including: Quarterly discretionary bonus schemes Company discount on a wide range of products in-store and online Exclusive deals from retail and hospitality partners Access to digital health and well-being services Health cash plans Internal development courses and apprenticeships Employee sick pay and health care cover Discounted gym memberships, life assurance Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to influence positive change Incremental holiday allowance
Role overview: We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service. Responsibilities: Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive store sales through effective merchandising, stock replenishment, and team motivation. Monitor and drive all key performance indicators such as Sales, Conversion, Units, and more. Support the Store Management team in optimizing financial performance of the store by effectively managing costs, including audit compliance and wage cost. Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Role objectives and KPI's: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Additional responsibilities include: Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Monthly discretionary bonus schemes. Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from over retailers through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Discounted Gym memberships at JD Gyms. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.
Oct 31, 2025
Full time
Role overview: We are seeking a skilled Senior Floor Manager with strong leadership and communication abilities to guide their team towards achieving sales and KPI targets whilst providing unparalleled service. Responsibilities: Support the store management team in ensuring the store achieves the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive store sales through effective merchandising, stock replenishment, and team motivation. Monitor and drive all key performance indicators such as Sales, Conversion, Units, and more. Support the Store Management team in optimizing financial performance of the store by effectively managing costs, including audit compliance and wage cost. Foster a positive work environment by leading, mentoring, and developing store colleagues to enhance their performance and engagement. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Role objectives and KPI's: Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross-selling targets. Maintain a high Net Promoter Score. Additional responsibilities include: Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/Customer Facing environment. Passionate about retail & hold a good understanding of the latest trends and competitors. Previous experience of coaching and developing individuals. Strong communication skills. Proven track record of achieving and exceeding sales targets and KPI's. Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous. Promote JD Group values to internal and external stakeholders. Benefits: Monthly discretionary bonus schemes. Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors). Exclusive deals and discounts from over retailers through our online benefits platform (TELUS Health). Access to digital health and well-being services through our benefits platform (TELUS Health). Health cash plans. Wide range of internal development courses to support personal and professional development. Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only). Discounted Gym memberships at JD Gyms. Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation. Employer engagement forums to help influence positive change. Incremental Holiday Allowance.