Dept

This position sits in our Creative & Media craft. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award-winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE Here at DEPT , we are proud of the award winning, creative campaigns and content that we produce for a range of exciting and well known brands and we believe that our Media Team is pivotal in the success of those campaigns. Our Media Team is made up of both paid and organic media specialists and we are looking for a Social Analyst to join the team! The Social Analyst will work across a range of teams to deliver solid Social Media data and insights which will be used to increase campaign performance and help shape the best and most effective strategies for our clients. Collaboration is key as the Social Analyst will work closely with our clients, creative teams, tech teams and account management teams. KEY RESPONSIBILITIES Develop reports delivering accurate results in a timely manner outlining KPIs that align with client objectives. Manage & manipulate data in Google sheets, using formulas for ease. Automating the data sets where possible to speed up & improve the workflow. Deliver insights related to the data to tell a cohesive story of performance over a set period or time or for a specific campaign. Lead the vision for how cross-platform data can be utilised to inform optimal content creation and distribution. Work with clients internal analytics team to supplement any platform data with other relevant client data. Contribute insights and strategic thinking to all areas of the business (content, technology, media, data). Stay on top of platform and content trends, specifically regarding data insights best practices. Utilise social listening tools to monitor brand sentiment, trends and surface key talking points and topics of relevance for creative responses. Ensure constant innovation across all deliverables. Contribute to our creative process by sharing insights uncovered in your analysis. Continue to optimise and develop reporting processes to ensure efficiency. Research and assess technology solutions, processes and data sources to improve our capabilities. Liaise with clients when relevant to communicate performance insights. Present work internally and externally. SKILLS AND PREVIOUS EXPERIENCE Relevant experience within a social media analytical role at a digital/creative agency or internally at a consumer focused brand. This could be as an analyst or social media management role. Strong understanding of key social media platforms and the key metrics and data points associated with them. Ideally an understanding of both organic and paid social media, with organic being priority. Advanced proficiency reporting across a number of social media platforms including but not limited to; TikTok, Facebook, Instagram, YouTube, & Pinterest. Expertise in social listening platforms like Pulsar/Brandwatch. High proficiency in Excel/Google Sheets skills, comfortable with formulas & manipulating large data sets. An inquisitive and numerical mindset. Excellent time management and organisational skills with a high attention to detail. Good understanding of how to develop social first creative. Understanding of how organic social can play a role in helping clients meet their overall business objectives. Knowledge and experience of developing bespoke reporting frameworks. Ability to develop new reporting methodologies. WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .

Internally, this role will be known as Lead Media Planner London, Manchester hybrid This position sits in our UKI Media team. We combine data, technology, creative content, and paid media to crack brands' business problems & drive revenue through innovative digital marketing solutions. We plan, create and execute a variety of world class campaigns, from culture lead, social first content to award winning integrated creative campaigns that have been built from data lead strategies and insights. Our clients include Just Eat Takeaway, Victoria's Secret, TikTok, The White Company, Meta, Pepsico, EasyJet and many more. JOB PURPOSE We are looking for someone to lead clients within the paid social media offering, while making sure it's collaborative and closely integrated with creative content, technology and data. This person will provide visionary leadership around paid social media, supporting our paid media planners with strategic guidance, personal development and training. They will innovate our offering and help us do outstanding work that delivers true ROI for our clients. We need someone who understands our client's customers, who can put themselves in their shoes to create strategies and ideas that exceed expectations, who understands that brands are competing for consumers' attention and have at best a couple of seconds to inspire some sort of interaction. We need people who can come up with big ideas as well as lots of little ones that are framed in a solid media strategy grounded in insight. KEY RESPONSIBILITIES The role of Lead Media Planner is exciting, varied and constantly evolving. In this role, you will: Lead, line manage, motivate and inspire your team Support Head of Paid Social and Head of Media Operations in developing long term media strategies and key tactical plans Plan, buy and optimise paid social media activity Oversee reporting and identify new opportunities off the back of results Recommend and set up measurement solutions for clients Take and respond to (internal and external) briefs Deliver and present work with data driven insight and analytics Support Account Planners in delivery of internal and client work with paid planning Contribute insights and strategic media thinking to projects that span all areas of the business Ensure delivery of work is to the highest possible standard Ensure constant innovation across all deliverables Manage budgets for paid media deliverables Assess technology solutions, processes and data tools to improve our capabilities SKILLS AND PREVIOUS EXPERIENCE Our offering is advanced for the industry, and we rely on great people. To be considered for this role, you will need the skills or experience outlined below. Extensive, relevant experience within a paid social media based role Experience leading, motivating and coaching team members Experience managing complex campaigns and measurement solutions (tracking, attribution, lift and incrementality studies) Strong understanding of digital media, particularly paid social media Advanced proficiency with ads platforms Advanced proficiency in direct response and app focused campaigns Advanced proficiency in Excel along with an inquisitive and numeric mindset and advanced problem solving skills Excellent organisational skills and time management skills A high attention to detail and strong presentation skills Familiarity with third party measurement platforms (e.g. Google Analytics, Adobe, DCM) WE OFFER A flexible, hybrid working policy The choice of medical healthcare providers (Bupa or Medicash) 25 days holiday plus bank holidays and your birthday off each year Company pension scheme Ride to work scheme Enhanced family friendly policies Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards. Awesome clients. Whether big or small, local or global - at DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together! The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That's why we hire curious, self driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we're big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world. DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here .

A leading marketing technology company is seeking a Director of Resource Management to oversee their EMEA operations focused on optimizing resource allocation and capacity management. The role includes leading a team, collaborating across multiple departments, and ensuring resource utilization aligns with business goals. Candidates should possess extensive experience in digital marketing, strategic capacity planning, and strong analytical skills. The company offers a competitive salary, flexible working arrangements, and various employee benefits.

Director of Resource Management, Creative & Media (EMEA) London JOB PURPOSE We are looking for an experienced and strategic minded EMEA Resource Management leader for our EMEA Creative & Media services. This role is critical for ensuring efficient resource allocation and capacity management while accommodating the dynamic digital marketing landscape and supporting our business growth. In this role, you will be responsible for the effective utilisation of our billable team members across the EMEA Creative & Media craft, which is made up of approximately 1,000 billable individuals across a number of service lines and departments including Creative, Design, Digital Marketing, Media, Production and more. You will be responsible for a team of Resource Managers across EMEA Creative & Media and will have direct reports in each of our key market groups, along with nearshore locations. The Director of Resource Management will be responsible for ensuring that our casting practices uplevel the potential of our people, that we operate nimbly and flex at pace with client needs, and that we have appropriate billable headcount to achieve our business goals. This means vigilant balancing of the supply and demand of our most important asset, our people. You will be an expert matchmaker - understanding project needs, the team's skills (aptitudes and appetite), and how to curate the best team for the best work possible. The EMEA Director of Resource Management will proactively partner with the Client Services, Delivery and Sales teams to evaluate our new and existing business pipeline to plan for future resourcing needs and optimise our utilisation and bench capacity within the team. The candidate will also play a key role in driving enhancements to our resource management related processes and reporting, collaborating with People, Recruitment and Finance teams. The ideal candidate will have strong interpersonal relationship skills, an analytical mindset, as well as a deep understanding of the digital marketing craft (specifically within Creative, Media, Social, Programmatic, SEO and Search). KEY RESPONSIBILITIES Capacity Planning Strategy: Work closely with delivery leads, client service, project managers, finance, and department heads to forecast hiring needs and ensure adequate capacity to meet revenue, project and sales needs. Team leadership: Lead the RM team in Europe, empowering, developing and supporting them, ensure that there is the correct skills and knowledge in each local team. Resource Optimisation: Identify and evaluate capacity constraints and opportunities within the organisation (bandwidth and burnout), making data driven recommendations for resource allocations, nearshoring, and utilisation optimisation. Nearshore enablement: Play a key role in achieving our target of 20% nearshore utilisation - enabling the efficient engagement of nearshore resources and identifying the skills and disciplines that can be best staffed in nearshore locations. Process evolution: Continually evolve our processes across the organisation and drive towards a consistent EMEA approach to resource management and the inputs that it requires from other disciplines to be effective. Provide recommendations on tooling and identify opportunities for automation and the use of AI. Skill Management: Identify skill gaps within the regional teams and work with craft leads as well as P&C to address talent needs through hiring, training, or reassignment. Demand Forecasting: Collaborate with cross functional teams to develop accurate demand forecasts, encompassing both short term and long term client requirements. Risk Mitigation: Proactively identify potential risks and challenges in capacity planning and develop strategies to mitigate them. Cross Functional Collaboration: Work closely with various departments, including account management, creative teams, operations, and sales, to ensure alignment between capacity planning and client satisfaction. Conflict Resolution: Act as a mediator in resource conflicts, prioritisation challenges, or overlapping project demands, ensuring equitable distribution of resources. Performance Monitoring: Track key resource metrics and provide regular reports to regional leadership on resource utilisation, bench capacity, and nearshore and freelance ratios. Compliance and Governance: Ensure compliance with company policies and guidelines related to resource management, including time tracking, resource allocations and reporting. WHAT WE ARE LOOKING FOR Extensive experience in strategic capacity planning (resource management) and utilisation optimization in the digital marketing industry, with a minimum of 5 years in senior resource management lead roles including leading other resource managers and teams. Experienced in managing resourcing across multiple locations and disciplines. Strong understanding of digital marketing, technology, and creative services and how projects are delivered and staffed to meet client expectations, on time and on budget. Demonstrates past proficiency in resource management software and tools and how these can be applied as part of efficient resource management processes. Experience of, or Interest in applying AI to drive efficiency in resource management. Strong analytical and quantitative skills, with proficiency in data analysis and forecasting tools. Strong process improvement and process management skills. Excellent communication and interpersonal skills, with the ability to influence and collaborate across various departments at all levels. Strategic thinking and problem solving abilities. Exceptional diligence and attention to detail as well as resourcefulness and quick, practical thinking in a demanding environment. Team oriented mindset with a focus on collaboration and coaching more junior reports. Ability to work in a fast paced, dynamic environment. WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location). An excellent salary based on experience and equal pay policies. Pension, free private healthcare, mental health support, and company sick pay scheme. Help getting you to work with a season ticket loan and cycle to work scheme. Enhanced family friendly policies to support new parents. Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations. Inspirational Talks, bringing the outside in with regular guest speakers and events. Learning and Development, supporting your growth with continuous opportunities to learn and advance. Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks at DEPT . A reputation for doing good. DEPT has been a Certified B Corp since 2021 and has won 'Agency of the Year' at The Lovies and The Webby Awards. Awesome clients. At DEPT you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together. The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities. We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh t done. At DEPT , you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY & INCLUSION At DEPT , we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.