Joseph Rowntree

2 job(s) at Joseph Rowntree

Joseph Rowntree New Earswick, York
Jul 17, 2025
Full time
Fixed Term Contract until January 2026, Full Time (35 hours per week - Part-time hours will be considered for this role) Please note that we do not currently offer any Tier 2 sponsorship About the role Here at Joseph Rowntree Housing Trust, we are looking for a Systems Improvement Officer someone to support the smooth running of the Cx systems, including Repairs and Compliance which are due to go live in the coming months. The Systems Improvement Officer reflects the importance of managing and maintaining our systems, ensuring the business feels supported in using them, and contributing to them working as effectively as possible for JRHT. You ll work with lots of teams across the business, but particularly closely with the System Owner for Housing and the programme team as we roll out the assets, repairs and compliance project. You ll support the delivery of benefits around this, triage and help resolve system issues, and support the implementation of continuous improvement activities. About you As our Systems Improvement Officer, you ll demonstrate an understanding of building and configuring within Civica systems ensuring that the system integrity and quality is maintained. You ll understand business processes in relation to housing, repairs and compliance activity, with the ability to translate this into systems, as well as provide advice and guidance on how activity should be reflected in the system. You ll be comfortable working with different people and have a proven ability to connect and form effective relationships with a variety of stakeholders. An excellent communicator, able to share and translate complex information to a wide audience, you ll have the ability to work as part of a small team and able to work out of hours where required e.g. for applying/testing of upgrades or fixes. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 23rd July Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We re at our best when we re continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.
Joseph Rowntree
Feb 20, 2025
Full time
Permanent, Full Time (39 hours per week) Please note that we do not currently offer any Tier 2 sponsorship About the role We are looking for an enthusiastic and experienced Multi-trade Team Leader to be responsible in the delivery and co-ordination of a range of services including designated areas of work within Responsive Repairs, Void Property Maintenance, Care Services, Aids & Adaptations, Planned Maintenance Repairs and Modernisation Programmes. Providing day to day support, training, development and line management to a multi trades team, you ll ensure works carried out are to a high-quality standard, providing technical guidance as and when required. Ensuring the effective delivery of services with minimal disruption, you ll regularly review and monitor budgets with the Service Manager within designated areas of work, ensuring value for money is delivered throughout key services and contribute to the Development and Asset Management strategy and planning by engaging with colleagues in other teams to provide information about planning and investment needs and operational delivery. Managing sub-contracted labour including monitoring performance standards, customer care and authorisation of payment within delegated authority, you ll monitor and use performance information of individuals and teams to improve performance, customer satisfaction and overall service delivery. About you We d like our Multi-trade Team Leader to have experience of managing a multi trades team consisting of Multiskilled Builders and Joiners, delivering a repairs service and experience of working in a customer focused environment. With experience of auditing multi-trade operatives and work, you ll have strong relationship management skills with the ability to work with a wide range of tradespeople, Property Services Team Leaders and stakeholders. You ll have experience of financial management and budgetary control with extensive knowledge and understanding of health and safety within a trade s environment including working practices and you ll be committed to continuing professional development and the undertaking of a multi skilling qualification. With strong IT skills including proficiency in Microsoft Office applications, you ll have clear written and verbal communication skills, able to understand and interpret numerical data with a positive and proactive approach to work. Please note that this role will be subject to a DBS check. Our core priority JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well managed communities prioritising those in greatest need. How to apply To apply, please complete the online application. Closing date for applications is 27th February 2025 Interviews will take place on 3rd March 2025 Please note that we will be shortlisting and interviewing on an on-going basis and reserve the right to bring the closing date forward should enough quality applications be received. Additional Information We are a values driven organisation and our values drive our behaviours. We re at our best when we re continually building on trust, showing we care and making a difference and we hope others will do the same. We are committed to creating an inclusive and welcoming workplace, where all colleagues can be themselves. Our commitment to Equality, Diversity and Inclusion At JRHT we believe in giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or social economic background. We positively encourage applications from people with experience of living in poverty. As part of our commitment to equity and specifically anti-racism, we operate an anonymised recruitment process so that bias is eliminated from the shortlisting process. We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.