QQFS (Qualitative & Quantitative Fieldwork Services)
Abingdon, Oxfordshire
Company Description About the business division: This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 265,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world class sponsored pharmaceutical content and doctors' own user generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career. Job Description We're looking for an experienced Software Engineering Lead to guide and develop our talented engineering team working on the Doctors.net.uk platform. You'll balance technical leadership, team development, and hands on contribution - leading by example to ensure consistent, high quality software delivery. You'll be the primary technical contact for the Product team - a trusted partner who can contribute to shaping product direction, challenge assumptions constructively, and ensure technical feasibility is considered early in the process. The ideal candidate has led teams before, is highly organized and methodical, and remains a passionate technologist who enjoys coding and solving complex problems. Key Responsibilities Own team leadership and delivery outcomes - build and maintain a motivated, high performing engineering team that consistently delivers high quality software. Line manage the team, setting objectives, conducting regular one to ones, and leading annual performance appraisals. Lead, coach, and mentor a team of six developers and one QA engineer, fostering collaboration, accountability, and professional growth. Partner with Product Managers to shape and refine requirements, provide technical insight and effort estimates, and challenge assumptions constructively to ensure business goals are achieved in the most effective way. Plan and oversee technical delivery, ensuring quality, security, and scalability across the Doctors.net.uk platform. Balance strategic and hands on work - around 70% team/process optimisation and 30% active coding and technical contribution. Champion engineering best practices, consistent processes, and continuous improvement without compromising quality. Drive continuous improvement - evolve team processes, tooling, and systems to improve quality, speed, and developer experience. Participate in and contribute to architectural decisions and longer term technical roadmaps. Support developers in troubleshooting, code reviews, and knowledge sharing to raise overall technical capability. Collaborate with DevOps and QA to ensure robust CI/CD, testing, and deployment pipelines. Promote a culture of accountability, inclusivity, and transparency within the team. Qualifications Proven experience leading or managing software development teams in an Agile environment. Strong technical background in Node.js/TypeScript and experience across other stacks such as PHP and C#. Hands on experience building and maintaining systems in AWS or other Cloud hosting providers (ECS, Lambda, API Gateway, S3, etc.). Experience designing, developing, and supporting web applications using modern front end frameworks (React, Vue, or Angular). Deep understanding of software architecture, scalability, and security best practices. Strong organisational skills, with the ability to coordinate multiple projects and priorities simultaneously. Excellent communication skills and proven ability to work effectively with cross functional teams. Passionate about building well engineered systems and improving development processes. Comfortable remaining hands on when needed, including involvement in coding, reviews, and automation improvements. Desirable Experience with ReactJS component libraries and CI/CD frameworks. Familiarity with IaC tools such as Terraform or CDK. Experience working with .NET systems and/or data pipelines. Exposure to building AI driven tools or leveraging machine learning APIs. Additional Information Employee Benefits 25 days annual leave Participation in a company bonus scheme linked to personal and company performance Group Life Cover 4x salary Pension 4%/4% employee/employer contributions Vitality after probation Staff discount scheme Discounted gym membership About M3 EU M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
Company Description About the business division: This role sits within Doctors.net.uk, a subsidiary of M3 Inc. Doctors.net.uk is the UK's largest professional network of doctors; a closed community used by over 50,000 doctors daily and with a total membership of over 265,000. Products range from a trusted email communications platform to robust news and educational web pages along with our world class sponsored pharmaceutical content and doctors' own user generated content. Our mission is to continually improve these offerings as well as identifying new ways to support our community of doctors throughout their career. Job Description We're looking for an experienced Software Engineering Lead to guide and develop our talented engineering team working on the Doctors.net.uk platform. You'll balance technical leadership, team development, and hands on contribution - leading by example to ensure consistent, high quality software delivery. You'll be the primary technical contact for the Product team - a trusted partner who can contribute to shaping product direction, challenge assumptions constructively, and ensure technical feasibility is considered early in the process. The ideal candidate has led teams before, is highly organized and methodical, and remains a passionate technologist who enjoys coding and solving complex problems. Key Responsibilities Own team leadership and delivery outcomes - build and maintain a motivated, high performing engineering team that consistently delivers high quality software. Line manage the team, setting objectives, conducting regular one to ones, and leading annual performance appraisals. Lead, coach, and mentor a team of six developers and one QA engineer, fostering collaboration, accountability, and professional growth. Partner with Product Managers to shape and refine requirements, provide technical insight and effort estimates, and challenge assumptions constructively to ensure business goals are achieved in the most effective way. Plan and oversee technical delivery, ensuring quality, security, and scalability across the Doctors.net.uk platform. Balance strategic and hands on work - around 70% team/process optimisation and 30% active coding and technical contribution. Champion engineering best practices, consistent processes, and continuous improvement without compromising quality. Drive continuous improvement - evolve team processes, tooling, and systems to improve quality, speed, and developer experience. Participate in and contribute to architectural decisions and longer term technical roadmaps. Support developers in troubleshooting, code reviews, and knowledge sharing to raise overall technical capability. Collaborate with DevOps and QA to ensure robust CI/CD, testing, and deployment pipelines. Promote a culture of accountability, inclusivity, and transparency within the team. Qualifications Proven experience leading or managing software development teams in an Agile environment. Strong technical background in Node.js/TypeScript and experience across other stacks such as PHP and C#. Hands on experience building and maintaining systems in AWS or other Cloud hosting providers (ECS, Lambda, API Gateway, S3, etc.). Experience designing, developing, and supporting web applications using modern front end frameworks (React, Vue, or Angular). Deep understanding of software architecture, scalability, and security best practices. Strong organisational skills, with the ability to coordinate multiple projects and priorities simultaneously. Excellent communication skills and proven ability to work effectively with cross functional teams. Passionate about building well engineered systems and improving development processes. Comfortable remaining hands on when needed, including involvement in coding, reviews, and automation improvements. Desirable Experience with ReactJS component libraries and CI/CD frameworks. Familiarity with IaC tools such as Terraform or CDK. Experience working with .NET systems and/or data pipelines. Exposure to building AI driven tools or leveraging machine learning APIs. Additional Information Employee Benefits 25 days annual leave Participation in a company bonus scheme linked to personal and company performance Group Life Cover 4x salary Pension 4%/4% employee/employer contributions Vitality after probation Staff discount scheme Discounted gym membership About M3 EU M3 EU is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we've seen remarkable growth, fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.
QQFS (Qualitative & Quantitative Fieldwork Services)
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information
Company Description About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include research. Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes' Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. Job Description Mission of the Role The Vice President, Business Development grows and drives existing accounts. The role will meet quarterly and annual sales targets. Additionally, this individual is responsible for development of processes to ensure all client needs are being met within efficient means, encouraging communication and ongoing education of difficult topics among Sales and Delivery teams, and enhancing productivity to address client satisfaction and/or project completion concerns fairly and in a timely fashion. This is the ideal role for someone who is driven by their own success, a strong networker, and an effective teacher and communicator. Essential Duties and Responsibilities Overall responsibility for the growth and profitability of assigned strategic accounts. Ensure that pricing is optimized and follows company pricing policy, scope changes are recosted accurately and discounts where necessary are suitable and appropriate, thus providing a consistent sales presence to complement the field-level sales and operations aspects of managing the account(s). Utilize account data to create strategies and develop plans that are executed and reviewed on an ongoing basis to grow the business. Review accounts monthly versus sales and revenue goals. Provide support as necessary for reporting of current sales, revenue, conversion and other data for internal analysis and client reviews. Supervise day-to-day and strategic aspects of accounts. Monitor operational aspects of projects, acting, as necessary, as liaison between client and M3. Nurture a client-centric culture in your accounts with strong sales behaviours. Serve as VP point of escalation for any delivery concerns. Collaborate with Global Sales and Delivery teams to develop uniform processes and their distribution among all teams; establish and maintain department procedures; provide feedback and make suggestions striving for continuous improvement and education. Supporting the SVP, Business Development as a liaison between the Sales and Delivery teams to ensure client satisfaction is prioritized on all fieldwork projects; on all client-facing activity, provide superior customer service to insure properly executed project fielding and delivery; Enable delivery teams success with correct project handovers and a strong emphasis on proper IKOs (Internal Kick-Off meeting). Serve as a CRM advocate, assisting with training and being responsible for keeping account data clean and current. Serve as contact point for new hire onboarding for the UK Sales team. Mentor and advise Client Service Directors and Account Managers serving as a reference to assist with problem solving, custom project solutions, and fieldwork planning, supporting workstreams and delegating coverage as needed. Lead client service initiatives regarding procedures and standards to enhance business communication, increase productivity, and increase client satisfaction. Attend conferences/trade shows as assigned and professionally represent M3, interact with clients and assist the marketing effort via dissemination of M3 capabilities and collection of leads Travel, as necessary, to support on-site client meetings with other Sales and Delivery Team members. Qualifications Bachelor's degree or equivalent work experience A minimum of 5 years of healthcare market research experience required. Business development experience required. Exceptional ability to multi-task and prioritize requests Solid relationship building and staff management skills Effective communicator Time management skills Problem solver (seeks answers and resolutions) Strong self-discipline & organizational habits Effective use of Outlook, Excel, Word, PowerPoint Additional Information