Glasgow, Scotland, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our store in Glasgow Princes Square is located in the heart of the city centre. Trading from 10:00 in the morning until 18:00 in the evening (subject to seasonal change). Conveniently situated just a short 10-minute walk from Glasgow Central Station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Dec 10, 2025
Full time
Glasgow, Scotland, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our store in Glasgow Princes Square is located in the heart of the city centre. Trading from 10:00 in the morning until 18:00 in the evening (subject to seasonal change). Conveniently situated just a short 10-minute walk from Glasgow Central Station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
A global fashion brand in Glasgow is seeking a Store Manager to lead their team and provide exceptional service both in-store and online. As a Store Manager, you will inspire your team, strategize product displays, and ensure customer satisfaction. The role requires strong leadership skills, a passion for fashion, and business acumen. Join us to contribute to a diverse and dynamic work environment with various employee benefits including a generous wardrobe allowance and ample holiday leave.
Dec 10, 2025
Full time
A global fashion brand in Glasgow is seeking a Store Manager to lead their team and provide exceptional service both in-store and online. As a Store Manager, you will inspire your team, strategize product displays, and ensure customer satisfaction. The role requires strong leadership skills, a passion for fashion, and business acumen. Join us to contribute to a diverse and dynamic work environment with various employee benefits including a generous wardrobe allowance and ample holiday leave.
A global fashion brand in London seeks a Senior People Partner to drive HR strategies and organizational development. This critical role requires overseeing complex employee relations, mentoring junior staff, and collaborating with senior leadership. Candidates should have advanced HR expertise and a passion for retail. The office is located in vibrant East London, with a generous benefits package that includes hybrid working, discounts, and health support.
Dec 10, 2025
Full time
A global fashion brand in London seeks a Senior People Partner to drive HR strategies and organizational development. This critical role requires overseeing complex employee relations, mentoring junior staff, and collaborating with senior leadership. Candidates should have advanced HR expertise and a passion for retail. The office is located in vibrant East London, with a generous benefits package that includes hybrid working, discounts, and health support.
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role The Senior People Partner (Retail) is a critical role, acting as a true business partner, line manager, and the designated delegate for the Head of People Partnering and Talent Acquisition. You will execute the People & Culture plan across the entire UKEU business. This role demands advanced HR expertise to proactively manage organizational design, lead complex change management initiatives, and influence senior Retail leaders on critical matters of talent, performance, and succession. You will oversee and resolve the most complex, high-risk employee relations cases escalated from the field, ensuring all peoples solutions are commercially focused, legally sound, and reflective of our brand values. About the team Reporting into the Head of People Partnering and Talent Acquisition, this position holds direct line management responsibility for the People Advisor (Retail), serving as a key mentor and escalation point for the Retail People function. You will work collaboratively across the business, maintaining strong partnerships with senior Retail leadership (e.g., Head of Retail, District Managers, Brand Leaders) and corporate functions to drive consistent and commercially successful outcomes. What you'll be doing (key responsibilities) Partnering Act as a co-pilot to senior Retail leadership, translating business goals into proactive, long-term people plans specifically for the Retail environment. Working with the Head of People Partnering & Talent Acquisition, you will lead the execution and roll-out of People & Culture initiatives across UKEU Retail. Use data, logic, and advanced persuasion to influence Retail leaders to make people-focused decisions that drive positive change and commercial retail goals. Lead and manage complex organizational design, restructuring, and redundancy programmes specific to the Retail store network, ensuring structural changes support long-term business goals. Take accountability for critical P&C processes and decision sign-offs for the Retail client group, putting personal credibility on the line. Lead talent reviews and succession planning cycles for the Retail client group, identifying and mitigating future talent risks. Line manage, coach, and actively develop the People Advisor (Retail), delegating appropriately and ensuring the quality and accuracy of their ER case management and advice. Provide coaching and counsel to Retail leaders on organizational effectiveness and team performance across the store network. Act as a mentor to junior team members within the People/HR function, fostering a culture of continuous development and initiative. Employee relations & conflict pre-emption Lead and resolve high-risk and complex employee relations cases (e.g., tribunal preparation, systemic issues, collective disputes). Act as the escalation point for People Partners. Identify and pre-empt any potential sources of conflict within the Retail client group, ensuring continued collaboration and productive relationships. Apply pragmatism in the application of policies and procedures for the Retail business, knowing when to adapt style while operating within legal boundaries. Organizational change Anticipate the impact of organizational change (e.g., new retail operating models, major policy changes) on the brand, proactively setting in place processes to embed the changes successfully and actively selling the benefits to Retail stakeholders. Think globally and cross-functionally, understanding the implications of Retail P&C actions beyond your immediate client group. Demonstrate courage and conviction when influencing difficult decisions with senior Retail leadership. WHAT WE'RE LOOKING FOR (SKILLS & QUALIFICATIONS) People Management: Demonstrable experience in line managing, coaching, and mentoring junior HR professionals (People Partners/Advisors/Administrators). Brand Ambassador: Your genuine love for fashion is evident. You'll be an ambassador for our brand, connecting with customers and colleagues over the power of an amazing outfit. Driven by Success & Tenacity: You possess a winning mentality. You're resilient, focused on solutions, and committed to overcoming challenges to deliver outstanding results. Commercial Acumen: A deep understanding of the Retail business and operating models. Proven ability to think beyond the immediate problem and look to underlying causes, always maintaining awareness of the broader business impact. Advanced HR Expertise: Deep, authoritative knowledge of UKEU employment law and HR best practice, with a track record of successfully resolving highly complex, high-risk ER cases. Influence: Highly skilled in relationship building, negotiation, and using advanced persuasion tactics, data, and logic to influence senior stakeholders, even in the face of opposition. Data-Driven Insight: Proficient in using HR data (e.g., turnover, ER trends) to provide analysis and recommendations for continuous improvement. Integrity and Courage: Embodying our core values, you demonstrate honesty and trustworthiness, acting as a determined protector of our brand, profit, and teams. You hold your position with courage when necessary, ensuring the well-being of our customers, product, profit margins, and the health and safety of our teams and environments. Autonomy & Initiative: A history of driving own activity, demonstrating initiative, and looking to increase areas of responsibility by proactively initiating requests for work. Influence & Stakeholder Management: Exceptional skills in building trust, influencing decisions, and managing conflicting priorities among senior executives. CIPD or equivalent experience is highly desirable. About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Dec 10, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role The Senior People Partner (Retail) is a critical role, acting as a true business partner, line manager, and the designated delegate for the Head of People Partnering and Talent Acquisition. You will execute the People & Culture plan across the entire UKEU business. This role demands advanced HR expertise to proactively manage organizational design, lead complex change management initiatives, and influence senior Retail leaders on critical matters of talent, performance, and succession. You will oversee and resolve the most complex, high-risk employee relations cases escalated from the field, ensuring all peoples solutions are commercially focused, legally sound, and reflective of our brand values. About the team Reporting into the Head of People Partnering and Talent Acquisition, this position holds direct line management responsibility for the People Advisor (Retail), serving as a key mentor and escalation point for the Retail People function. You will work collaboratively across the business, maintaining strong partnerships with senior Retail leadership (e.g., Head of Retail, District Managers, Brand Leaders) and corporate functions to drive consistent and commercially successful outcomes. What you'll be doing (key responsibilities) Partnering Act as a co-pilot to senior Retail leadership, translating business goals into proactive, long-term people plans specifically for the Retail environment. Working with the Head of People Partnering & Talent Acquisition, you will lead the execution and roll-out of People & Culture initiatives across UKEU Retail. Use data, logic, and advanced persuasion to influence Retail leaders to make people-focused decisions that drive positive change and commercial retail goals. Lead and manage complex organizational design, restructuring, and redundancy programmes specific to the Retail store network, ensuring structural changes support long-term business goals. Take accountability for critical P&C processes and decision sign-offs for the Retail client group, putting personal credibility on the line. Lead talent reviews and succession planning cycles for the Retail client group, identifying and mitigating future talent risks. Line manage, coach, and actively develop the People Advisor (Retail), delegating appropriately and ensuring the quality and accuracy of their ER case management and advice. Provide coaching and counsel to Retail leaders on organizational effectiveness and team performance across the store network. Act as a mentor to junior team members within the People/HR function, fostering a culture of continuous development and initiative. Employee relations & conflict pre-emption Lead and resolve high-risk and complex employee relations cases (e.g., tribunal preparation, systemic issues, collective disputes). Act as the escalation point for People Partners. Identify and pre-empt any potential sources of conflict within the Retail client group, ensuring continued collaboration and productive relationships. Apply pragmatism in the application of policies and procedures for the Retail business, knowing when to adapt style while operating within legal boundaries. Organizational change Anticipate the impact of organizational change (e.g., new retail operating models, major policy changes) on the brand, proactively setting in place processes to embed the changes successfully and actively selling the benefits to Retail stakeholders. Think globally and cross-functionally, understanding the implications of Retail P&C actions beyond your immediate client group. Demonstrate courage and conviction when influencing difficult decisions with senior Retail leadership. WHAT WE'RE LOOKING FOR (SKILLS & QUALIFICATIONS) People Management: Demonstrable experience in line managing, coaching, and mentoring junior HR professionals (People Partners/Advisors/Administrators). Brand Ambassador: Your genuine love for fashion is evident. You'll be an ambassador for our brand, connecting with customers and colleagues over the power of an amazing outfit. Driven by Success & Tenacity: You possess a winning mentality. You're resilient, focused on solutions, and committed to overcoming challenges to deliver outstanding results. Commercial Acumen: A deep understanding of the Retail business and operating models. Proven ability to think beyond the immediate problem and look to underlying causes, always maintaining awareness of the broader business impact. Advanced HR Expertise: Deep, authoritative knowledge of UKEU employment law and HR best practice, with a track record of successfully resolving highly complex, high-risk ER cases. Influence: Highly skilled in relationship building, negotiation, and using advanced persuasion tactics, data, and logic to influence senior stakeholders, even in the face of opposition. Data-Driven Insight: Proficient in using HR data (e.g., turnover, ER trends) to provide analysis and recommendations for continuous improvement. Integrity and Courage: Embodying our core values, you demonstrate honesty and trustworthiness, acting as a determined protector of our brand, profit, and teams. You hold your position with courage when necessary, ensuring the well-being of our customers, product, profit margins, and the health and safety of our teams and environments. Autonomy & Initiative: A history of driving own activity, demonstrating initiative, and looking to increase areas of responsibility by proactively initiating requests for work. Influence & Stakeholder Management: Exceptional skills in building trust, influencing decisions, and managing conflicting priorities among senior executives. CIPD or equivalent experience is highly desirable. About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Glasgow, Scotland, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role This role will be on a fixed term contract of 6 months. As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our standalone store in Glasgow Silverburn has been open since April 2024 and usually trades from 10:00am - 21:00pm (subject to seasonal change). Our team loves the brand and enjoys working collaboratively as a team, creating a fun and vibrant atmosphere in store. Store Location approximately 20 minute drive from Glasgow City Centre. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Dec 09, 2025
Full time
Glasgow, Scotland, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role This role will be on a fixed term contract of 6 months. As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our standalone store in Glasgow Silverburn has been open since April 2024 and usually trades from 10:00am - 21:00pm (subject to seasonal change). Our team loves the brand and enjoys working collaboratively as a team, creating a fun and vibrant atmosphere in store. Store Location approximately 20 minute drive from Glasgow City Centre. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Store Manager (37.5 hours per week) - Jack's Place, London London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our standalone store Jack's Place in London has been open since 2005 and usually trades from 10:00am - 19:00pm (subject to seasonal changes). Our diverse team takes huge pride in working at our Head Office based store that houses the famous E1 6NN postcode. They bring a fun and energetic vibe. Teamwork is what they do best. Located in TFL zone one and approximately a 10 minute journey from London Liverpool Street station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Dec 09, 2025
Full time
Store Manager (37.5 hours per week) - Jack's Place, London London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our standalone store Jack's Place in London has been open since 2005 and usually trades from 10:00am - 19:00pm (subject to seasonal changes). Our diverse team takes huge pride in working at our Head Office based store that houses the famous E1 6NN postcode. They bring a fun and energetic vibe. Teamwork is what they do best. Located in TFL zone one and approximately a 10 minute journey from London Liverpool Street station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.