London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role Reporting to the Senior Digital Trading Manager / Digital Trading Manager, we are looking for an enthusiastic and detail-oriented Digital Trading Coordinator to support the execution of online trading activities and contribute to the success of You will assist in the implementation of site merchandising strategies, analyse performance data, and support the delivery of online campaigns. You will also manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment. What will I be doing Support the Digital Trading Manager in the execution of the online trading strategy and campaigns. Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations. Responsible for the onsite execution of campaigns, brand and promotional strategies. Working closely with Performance Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs. Monitor daily and weekly website performance, providing initial analysis and highlighting key trends. Contributing to the preparation of daily, weekly, and seasonal reports on trading and KPI performance. Providing detailed analysis of key business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to optimise markets and influence decision making. Contribute to regular performance reviews, including monthly and quarterly meetings, ensuring collaboration across all key stakeholders to capture customer and market insights. Ensure action is taken and incorporated into future forecasts. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analyse key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Understanding of European and international markets, including, promotional restrictions and trading laws. Support the optimisation of onsite search functionality under the guidance of the Digital Trade Manager. Use salesforce sorting rules to optimize product pages. Ensuring these are set up to support conversion and click through rates across different category pages. Own the analysis of site navigation, customer journeys, and product placement to identify potential areas for improvement. Managing onsite search, ensuring optimal configuration across markets and enhancing the search experience Support the planning and execution of site content updates and campaign deployments, ensuring alignment with trading priorities. Collaborate with the SEO Manager to support the implementation of organic traffic strategies and online edits to improve site visibility. Ownership of delivery and returns communication proposition on site. Build positive working relationships with cross-functional teams, including Performance Marketing, CRM, Analytics, and CRO, to support a unified online approach. Manage and develop the Digital Trading Assistant, delegating tasks, providing guidance, and ensuring efficient execution of responsibilities. Support the wider team in achieving online sales targets and KPIs. Ensure all online activities adhere to brand guidelines and contribute to a consistent customer experience. What skills do I need for the role Proven experience in an ecommerce or digital trading role. Strong understanding of online trading principles and best practices. Analytical skills with the ability to interpret data and identify actionable insights. Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines. Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Team management and leadership experience is desirable Ability to adapt and react quickly to shifting priorities Profocient in Exel, Google docs and data analysis Salesforce experience is preferable. Excellent team player with a collaborative approach to working A proactive and results-oriented approach with a passion for driving online growth About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 21, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role Reporting to the Senior Digital Trading Manager / Digital Trading Manager, we are looking for an enthusiastic and detail-oriented Digital Trading Coordinator to support the execution of online trading activities and contribute to the success of You will assist in the implementation of site merchandising strategies, analyse performance data, and support the delivery of online campaigns. You will also manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment. What will I be doing Support the Digital Trading Manager in the execution of the online trading strategy and campaigns. Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations. Responsible for the onsite execution of campaigns, brand and promotional strategies. Working closely with Performance Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs. Monitor daily and weekly website performance, providing initial analysis and highlighting key trends. Contributing to the preparation of daily, weekly, and seasonal reports on trading and KPI performance. Providing detailed analysis of key business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to optimise markets and influence decision making. Contribute to regular performance reviews, including monthly and quarterly meetings, ensuring collaboration across all key stakeholders to capture customer and market insights. Ensure action is taken and incorporated into future forecasts. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analyse key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Understanding of European and international markets, including, promotional restrictions and trading laws. Support the optimisation of onsite search functionality under the guidance of the Digital Trade Manager. Use salesforce sorting rules to optimize product pages. Ensuring these are set up to support conversion and click through rates across different category pages. Own the analysis of site navigation, customer journeys, and product placement to identify potential areas for improvement. Managing onsite search, ensuring optimal configuration across markets and enhancing the search experience Support the planning and execution of site content updates and campaign deployments, ensuring alignment with trading priorities. Collaborate with the SEO Manager to support the implementation of organic traffic strategies and online edits to improve site visibility. Ownership of delivery and returns communication proposition on site. Build positive working relationships with cross-functional teams, including Performance Marketing, CRM, Analytics, and CRO, to support a unified online approach. Manage and develop the Digital Trading Assistant, delegating tasks, providing guidance, and ensuring efficient execution of responsibilities. Support the wider team in achieving online sales targets and KPIs. Ensure all online activities adhere to brand guidelines and contribute to a consistent customer experience. What skills do I need for the role Proven experience in an ecommerce or digital trading role. Strong understanding of online trading principles and best practices. Analytical skills with the ability to interpret data and identify actionable insights. Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines. Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Team management and leadership experience is desirable Ability to adapt and react quickly to shifting priorities Profocient in Exel, Google docs and data analysis Salesforce experience is preferable. Excellent team player with a collaborative approach to working A proactive and results-oriented approach with a passion for driving online growth About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Business Analyst on our Transformation team, you will be instrumental in supporting the technology-powered transformation program - Project Nova - at AllSaints, bridging the gap between business needs and technical solutions. You will play a crucial role in defining requirements, mapping processes, identifying process improvements and driving change across various workstreams. This role requires a strong generic retail Business Analyst skillset, with a particular advantage for experience in the product lifecycle space, especially within merchandising. You will ensure that business needs are accurately captured, translated, and delivered, contributing directly to Project Nova's success in transforming our digital customer experience, data capabilities, ERP systems, and sustainability initiatives. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team and various workstream leads across Customer, Data & Integration, ERP, and Running Towards Transparency. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Buying, Supply Chain, Retail), Tech teams, and external partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? -Requirements Elicitation & Management: Lead and facilitate workshops with diverse business stakeholders to elicit, analyze, and document detailed functional and non-functional requirements Translate complex business needs into clear, concise, and actionable user stories, use cases, and process flows Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals Conduct gap analysis between current and future state processes - Process Analysis & Design: Map current state business processes and design optimized future state processes, identifying opportunities for efficiency and improvement, particularly within the product lifecycle and merchandising domains Develop process documentation, including swimlane diagrams and workflow models - Stakeholder Collaboration & Communication: Act as a key liaison between business users and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences Support change management activities by helping to articulate the 'why' behind changes and preparing training materials - Testing & Quality Assurance Support: Collaborate with QA teams to develop test cases and scenarios based on defined requirements Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution - Data Analysis & Reporting (Supportive): Assist in basic data analysis to support requirements definition and problem-solving Contribute to the definition of reporting and analytics needs for new solutions WHAT SKILLS DO I NEED? Extensive Business Analyst experience in a retail environment, supporting large-scale technology transformation programs Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects Strong proficiency in process mapping and business process re-engineering Experience working across various retail domains, with a significant advantage for experience in the product lifecycle space, particularly merchandising (e.g., product development, assortment planning, buying, inventory management, allocation) Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence) Excellent analytical, problem-solving, and critical thinking skills Exceptional communication (written and verbal), interpersonal, and presentation skills Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment Experience in supporting change management activities and user training YOU ARE: Highly Organized & Detail-Oriented: Meticulous in documenting requirements and processes Proactive & Inquisitive: Asks probing questions to uncover true business needs and challenges Collaborative & Empathetic: Builds strong relationships and understands diverse stakeholder perspectives Adaptable & Resilient: Thrives in a fast-paced transformation environment Problem Solver: Approaches challenges with a logical and solution-oriented mindset Passion for Retail & Technology: A genuine interest in leveraging technology to drive innovation in the retail sector ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 21, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Business Analyst on our Transformation team, you will be instrumental in supporting the technology-powered transformation program - Project Nova - at AllSaints, bridging the gap between business needs and technical solutions. You will play a crucial role in defining requirements, mapping processes, identifying process improvements and driving change across various workstreams. This role requires a strong generic retail Business Analyst skillset, with a particular advantage for experience in the product lifecycle space, especially within merchandising. You will ensure that business needs are accurately captured, translated, and delivered, contributing directly to Project Nova's success in transforming our digital customer experience, data capabilities, ERP systems, and sustainability initiatives. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team and various workstream leads across Customer, Data & Integration, ERP, and Running Towards Transparency. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Buying, Supply Chain, Retail), Tech teams, and external partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? -Requirements Elicitation & Management: Lead and facilitate workshops with diverse business stakeholders to elicit, analyze, and document detailed functional and non-functional requirements Translate complex business needs into clear, concise, and actionable user stories, use cases, and process flows Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals Conduct gap analysis between current and future state processes - Process Analysis & Design: Map current state business processes and design optimized future state processes, identifying opportunities for efficiency and improvement, particularly within the product lifecycle and merchandising domains Develop process documentation, including swimlane diagrams and workflow models - Stakeholder Collaboration & Communication: Act as a key liaison between business users and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences Support change management activities by helping to articulate the 'why' behind changes and preparing training materials - Testing & Quality Assurance Support: Collaborate with QA teams to develop test cases and scenarios based on defined requirements Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution - Data Analysis & Reporting (Supportive): Assist in basic data analysis to support requirements definition and problem-solving Contribute to the definition of reporting and analytics needs for new solutions WHAT SKILLS DO I NEED? Extensive Business Analyst experience in a retail environment, supporting large-scale technology transformation programs Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects Strong proficiency in process mapping and business process re-engineering Experience working across various retail domains, with a significant advantage for experience in the product lifecycle space, particularly merchandising (e.g., product development, assortment planning, buying, inventory management, allocation) Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence) Excellent analytical, problem-solving, and critical thinking skills Exceptional communication (written and verbal), interpersonal, and presentation skills Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment Experience in supporting change management activities and user training YOU ARE: Highly Organized & Detail-Oriented: Meticulous in documenting requirements and processes Proactive & Inquisitive: Asks probing questions to uncover true business needs and challenges Collaborative & Empathetic: Builds strong relationships and understands diverse stakeholder perspectives Adaptable & Resilient: Thrives in a fast-paced transformation environment Problem Solver: Approaches challenges with a logical and solution-oriented mindset Passion for Retail & Technology: A genuine interest in leveraging technology to drive innovation in the retail sector ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As the mid-weight digital designer, you will report into and work with the lead designer and be responsible for all designs pertaining to our online presence. You will also work closely with the wider digital design, content, creative and development teams, all of which sit in-house and have tangible experience of designing for web mobile first and on a responsive website, across multiple channels and touchpoints. You will be comfortable working in a fast-paced environment, and keep a cool head under pressure. It goes without saying that you will be a talented individual with excellent organisational skills, are passionate about what you do and ready to join a forward thinking digital team. Our digital team leads our brand's online presence through customer relations, digital content, e-commerce, media, partnership and performance. We are a dynamic bunch, all working with a digital first mindset to ensure we deliver an amazing online experience to our customers. We partner closely with internal departments and external businesses, always looking for ways to continue to innovate and extend our reach to customers around the world. We make sure our customers are showcased our brand's aesthetics through stunning digital and web design, effective email marketing and trend setting social media. We know our customers' time is precious and we work hard to make sure our online channels always perform fast and efficiently. What will I be doing? Create visual assets for all the AllSaints digital channels including site, emails, social media, affiliates, display, app and concessions Development of content and graphics by coordinating with other members of the digital team Aiding in post-production and correlation of images and videos for online use Suggest creative solutions to social and marketing challenges, including but not limited to driving engagement with content, conversion and brand experience Keeping up to date with digital innovations and competitors to help inform and design innovative ideas Review competitors and keep up-to-date with the latest digital design trends to constantly improve the look and feel of our digital marketing assets including social and email Deliver results under tight deadlines in a fast-paced but rewarding environment Help support junior designers in the team What skills do I need? Shortlisted candidates will be asked to supply a digital portfolio of their work Ideally would have animation skills and have experience using After Effects or a similar programme Skilled knowledge of the Adobe Creative Suite Experience working with digital design programs including Figma, Sketch and Zeplin A natural creative who listens to team members, questions and delivers clear articulated design rationale Experience in print design would be an advantage Ability to work as part of a team and assist in the production of any job where required Knowledge of responsive design and your portfolio will be bursting with high quality digital design examples across desktop, mobile, and tablet that showcase both your creative and technical ability Organised and structured in their work and makes sure all work is accessible to the team A background in e-commerce and website architecture would be beneficial A good understanding of trends in fashion, graphics and digital design Team player About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 21, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As the mid-weight digital designer, you will report into and work with the lead designer and be responsible for all designs pertaining to our online presence. You will also work closely with the wider digital design, content, creative and development teams, all of which sit in-house and have tangible experience of designing for web mobile first and on a responsive website, across multiple channels and touchpoints. You will be comfortable working in a fast-paced environment, and keep a cool head under pressure. It goes without saying that you will be a talented individual with excellent organisational skills, are passionate about what you do and ready to join a forward thinking digital team. Our digital team leads our brand's online presence through customer relations, digital content, e-commerce, media, partnership and performance. We are a dynamic bunch, all working with a digital first mindset to ensure we deliver an amazing online experience to our customers. We partner closely with internal departments and external businesses, always looking for ways to continue to innovate and extend our reach to customers around the world. We make sure our customers are showcased our brand's aesthetics through stunning digital and web design, effective email marketing and trend setting social media. We know our customers' time is precious and we work hard to make sure our online channels always perform fast and efficiently. What will I be doing? Create visual assets for all the AllSaints digital channels including site, emails, social media, affiliates, display, app and concessions Development of content and graphics by coordinating with other members of the digital team Aiding in post-production and correlation of images and videos for online use Suggest creative solutions to social and marketing challenges, including but not limited to driving engagement with content, conversion and brand experience Keeping up to date with digital innovations and competitors to help inform and design innovative ideas Review competitors and keep up-to-date with the latest digital design trends to constantly improve the look and feel of our digital marketing assets including social and email Deliver results under tight deadlines in a fast-paced but rewarding environment Help support junior designers in the team What skills do I need? Shortlisted candidates will be asked to supply a digital portfolio of their work Ideally would have animation skills and have experience using After Effects or a similar programme Skilled knowledge of the Adobe Creative Suite Experience working with digital design programs including Figma, Sketch and Zeplin A natural creative who listens to team members, questions and delivers clear articulated design rationale Experience in print design would be an advantage Ability to work as part of a team and assist in the production of any job where required Knowledge of responsive design and your portfolio will be bursting with high quality digital design examples across desktop, mobile, and tablet that showcase both your creative and technical ability Organised and structured in their work and makes sure all work is accessible to the team A background in e-commerce and website architecture would be beneficial A good understanding of trends in fashion, graphics and digital design Team player About the location Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day We are a disability committed certified employer Employee discount for you to spend with family and friends 25 days holiday increasing to 28 days after 2 years continuous service Bank holidays, birthdays and volunteering days off Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Hybrid working in our historic East London studios, working hours are 9-5.30pm Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
London, England, United Kingdom Permanent We're a global brand composed of a diverse team of talented individuals across various roles. Our products are designed in-house and produced by a select group of suppliers and artisans worldwide, adhering to sustainable standards. We are embarking on an exciting new chapter and are seeking new team members who want to contribute to our growth. THE ROLE The Studio Senior Stylist is a key role within the All Saints ecommerce studio. This position requires a highly organized and efficient individual with impeccable fashion sense and an exceptional eye for detail. Working closely with the Studio Styling Manager, you will style womenswear and menswear, and coordinate third-party product and model shoots. We seek a creative, innovative stylist with a strong understanding of the All Saints brand identity and customer. An inspiring, confident individual who can bring positive energy to the studio is essential. WHAT WILL I BE DOING? Reporting to the Styling Manager, styling products across menswear and womenswear, setting high standards for the styling team Creating inspiring, fashion-forward looks aligned with the All Saints customer daily Collaborating with on-set photographers to select the best imagery, ensuring KPIs are met with minimal reshoots Working with the Styling Manager to create style decks as needed Providing clear guidance to freelance assistants on set WHAT SKILLS DO I NEED? Excellent organizational skills: proactive, timely, cooperative, and adaptable A strong sense of style Previous experience in an ecommerce photo studio Computer literacy in Google Drive applications and Excel Excellent communication skills ABOUT THE LOCATION Based in our vibrant Shoreditch studios in East London, with benefits including discounts at local businesses, food, shopping, and health & beauty. The studio is approximately a 10-minute walk from Liverpool Street Station and a 5-minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss: We work as one team to serve our customers One Team: We encourage sharing ideas and collaboration We Do What We Say: We focus on clear goals and outcomes We Are Responsible: We are self-aware, considerate of our impact, and positive about the future BENEFITS A generous wardrobe allowance to wear our clothes We are a disability-confident employer Employee discount for friends and family 25 days holiday, increasing to 28 after 2 years Bank holidays, birthdays, and volunteering days off Access to dental plans and virtual GP through Aviva UNUM employee assistance helpline Life assurance Discounted gym memberships and corporate discounts Hybrid working at our East London studios, hours 9-5:30 Wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for physical or mental wellness Mental health first aid support Eye care vouchers, season ticket loans, and more We strive to build diverse teams and foster an environment of respect, value, and opportunity for all. We are committed to equality and oppose discrimination based on gender, ethnicity, disability, sexual orientation, religion, gender identity, age, or other factors. Even if you don't tick all the boxes, we encourage you to apply. Passion for our brand and a willingness to learn are what matter most. If you need support or adjustments during your application, please contact us-we're happy to help.
Aug 21, 2025
Full time
London, England, United Kingdom Permanent We're a global brand composed of a diverse team of talented individuals across various roles. Our products are designed in-house and produced by a select group of suppliers and artisans worldwide, adhering to sustainable standards. We are embarking on an exciting new chapter and are seeking new team members who want to contribute to our growth. THE ROLE The Studio Senior Stylist is a key role within the All Saints ecommerce studio. This position requires a highly organized and efficient individual with impeccable fashion sense and an exceptional eye for detail. Working closely with the Studio Styling Manager, you will style womenswear and menswear, and coordinate third-party product and model shoots. We seek a creative, innovative stylist with a strong understanding of the All Saints brand identity and customer. An inspiring, confident individual who can bring positive energy to the studio is essential. WHAT WILL I BE DOING? Reporting to the Styling Manager, styling products across menswear and womenswear, setting high standards for the styling team Creating inspiring, fashion-forward looks aligned with the All Saints customer daily Collaborating with on-set photographers to select the best imagery, ensuring KPIs are met with minimal reshoots Working with the Styling Manager to create style decks as needed Providing clear guidance to freelance assistants on set WHAT SKILLS DO I NEED? Excellent organizational skills: proactive, timely, cooperative, and adaptable A strong sense of style Previous experience in an ecommerce photo studio Computer literacy in Google Drive applications and Excel Excellent communication skills ABOUT THE LOCATION Based in our vibrant Shoreditch studios in East London, with benefits including discounts at local businesses, food, shopping, and health & beauty. The studio is approximately a 10-minute walk from Liverpool Street Station and a 5-minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss: We work as one team to serve our customers One Team: We encourage sharing ideas and collaboration We Do What We Say: We focus on clear goals and outcomes We Are Responsible: We are self-aware, considerate of our impact, and positive about the future BENEFITS A generous wardrobe allowance to wear our clothes We are a disability-confident employer Employee discount for friends and family 25 days holiday, increasing to 28 after 2 years Bank holidays, birthdays, and volunteering days off Access to dental plans and virtual GP through Aviva UNUM employee assistance helpline Life assurance Discounted gym memberships and corporate discounts Hybrid working at our East London studios, hours 9-5:30 Wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for physical or mental wellness Mental health first aid support Eye care vouchers, season ticket loans, and more We strive to build diverse teams and foster an environment of respect, value, and opportunity for all. We are committed to equality and oppose discrimination based on gender, ethnicity, disability, sexual orientation, religion, gender identity, age, or other factors. Even if you don't tick all the boxes, we encourage you to apply. Passion for our brand and a willingness to learn are what matter most. If you need support or adjustments during your application, please contact us-we're happy to help.
THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future THE ROLE Reporting to the Digital Trading Manager US / ROW, the Senior Digital Trading Coordinator will support and help shape the execution of the US and ROW online trading strategy for With a sharp commercial eye and deep understanding of ecommerce performance metrics, you will work alongside the Digital Trading Manager to improve site performance, conversion, and profitability across markets. This role will play a pivotal part in leading campaign execution, optimising digital merchandising, and generating actionable insights to enhance the customer experience and drive revenue. You will manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment. WHAT WILL I BE DOING Working with the Digital Trading Manager to deliver and evolve the online trading calendar and campaign strategy, ensuring commercial and customer needs are balanced. Responsible for the onsite execution of campaigns, brand and promotional strategies. Working closely with Performanace Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs. Use a commercial lens to assess and respond to daily and weekly sales trends, making swift trading recommendations to drive KPIs. Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations. Champion data-led merchandising - implementing continuous improvements based on customer behaviour, conversion funnels, and engagement metrics. Monitor daily and weekly website performance, providing initial analysis and highlighting key trends. Contributing to the preparation of daily, weekly, and seasonal reports on trading and KPI performance. Providing detailed analysis of key business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to optimise markets and influence decision making. Contribute to planning and leading monthly and quarterly performance reviews, ensuring cross-functional alignment and post-campaign insight is actioned. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analayise key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Deep dive into regional performance, helping tailor strategies to local market dynamics and legal requirements, including promotional and trading restrictions. Optimisation of onsite search and navigation, regularly reviewing configurations to improve relevance and click-through rates. Optimise product placement using Salesforce sorting rules and analytics to drive conversion, AOV, and engagement across categories. Support the planning and execution of site content updates and campaign deployments, ensuring alignment with trading priorities. Collaborate with the SEO Manager to support the implementation of organic traffic strategies and online edits to improve site visibility. Ownership of delivery and returns communication proposition on site. Collaborate with Performance Marketing, CRM, CRO, and SEO teams to ensure a consistent and conversion-optimised onsite journey. Manage and develop the Digital Trading Assistant, delegating tasks, providing guidance, and ensuring efficient execution of responsibilities. Support the wider team in achieving online sales targets and KPIs. Ensure all activity aligns with brand guidelines and delivers a premium customer experience. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT SKILLS DO I NEED FOR THE ROLE Strong analytical skills with the ability to interpret data, draw insight, and take action. Confident using ecommerce and analytics platforms (Salesforce Commerce Cloud, GA4, ContentSquare, or similar). Commercial mindset with an understanding of product lifecycle, promotional mechanics, and digital marketing principles. Experience coordinating international ecommerce performance and tailoring strategies to local needs. Excellent stakeholder management, project planning, and prioritisation skills. Comfortable leading meetings, mentoring junior team members, and presenting performance updates to senior stakeholders. Strong understanding of online trading principles and best practices. Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines. Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Team management and leadership experience is desirable Ability to adapt and react quickly to shifting priorities Proficient in Exel, Google docs and data analysis Salesforce experience is preferable. Excellent team player with a collaborative approach to working Customer first mindset A proactive and results-oriented approach with a passion for driving online growth Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 20, 2025
Full time
THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future THE ROLE Reporting to the Digital Trading Manager US / ROW, the Senior Digital Trading Coordinator will support and help shape the execution of the US and ROW online trading strategy for With a sharp commercial eye and deep understanding of ecommerce performance metrics, you will work alongside the Digital Trading Manager to improve site performance, conversion, and profitability across markets. This role will play a pivotal part in leading campaign execution, optimising digital merchandising, and generating actionable insights to enhance the customer experience and drive revenue. You will manage the Digital Trading Assistant, ensuring the smooth execution of daily website operations. This role offers an excellent opportunity to develop your skills in digital trading within a dynamic ecommerce environment. WHAT WILL I BE DOING Working with the Digital Trading Manager to deliver and evolve the online trading calendar and campaign strategy, ensuring commercial and customer needs are balanced. Responsible for the onsite execution of campaigns, brand and promotional strategies. Working closely with Performanace Marketing, CRM and B&M teams to drive initiatives and actions to improve sales and KPIs. Use a commercial lens to assess and respond to daily and weekly sales trends, making swift trading recommendations to drive KPIs. Manage the implementation of site merchandising plans across navigation, category pages, internal search, and product recommendations. Champion data-led merchandising - implementing continuous improvements based on customer behaviour, conversion funnels, and engagement metrics. Monitor daily and weekly website performance, providing initial analysis and highlighting key trends. Contributing to the preparation of daily, weekly, and seasonal reports on trading and KPI performance. Providing detailed analysis of key business drivers and producing action plans to ensure sales targets and KPIs are met and opportunities are optimised. Assist in the analysis of website data to identify trends in customer behaviour and product performance. Weekly monitoring of bestsellers on site, taking action to improve performance and drive conversion. Understand the difference in performance across regions and take actions to optimise markets and influence decision making. Contribute to planning and leading monthly and quarterly performance reviews, ensuring cross-functional alignment and post-campaign insight is actioned. Assist in the execution of online trading events, setting up promotional tactics and promotional codes, ensuring site readiness and accurate product placement. Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first. Analayise key seasonal sales patterns to maintain seasonal and brand awareness, reporting on key customer and competitor behaviour. Deep dive into regional performance, helping tailor strategies to local market dynamics and legal requirements, including promotional and trading restrictions. Optimisation of onsite search and navigation, regularly reviewing configurations to improve relevance and click-through rates. Optimise product placement using Salesforce sorting rules and analytics to drive conversion, AOV, and engagement across categories. Support the planning and execution of site content updates and campaign deployments, ensuring alignment with trading priorities. Collaborate with the SEO Manager to support the implementation of organic traffic strategies and online edits to improve site visibility. Ownership of delivery and returns communication proposition on site. Collaborate with Performance Marketing, CRM, CRO, and SEO teams to ensure a consistent and conversion-optimised onsite journey. Manage and develop the Digital Trading Assistant, delegating tasks, providing guidance, and ensuring efficient execution of responsibilities. Support the wider team in achieving online sales targets and KPIs. Ensure all activity aligns with brand guidelines and delivers a premium customer experience. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT SKILLS DO I NEED FOR THE ROLE Strong analytical skills with the ability to interpret data, draw insight, and take action. Confident using ecommerce and analytics platforms (Salesforce Commerce Cloud, GA4, ContentSquare, or similar). Commercial mindset with an understanding of product lifecycle, promotional mechanics, and digital marketing principles. Experience coordinating international ecommerce performance and tailoring strategies to local needs. Excellent stakeholder management, project planning, and prioritisation skills. Comfortable leading meetings, mentoring junior team members, and presenting performance updates to senior stakeholders. Strong understanding of online trading principles and best practices. Excellent organisational and time management skills with the ability to manage multiple tasks and deadlines. Strong communication and interpersonal skills with the ability to collaborate effectively across teams. Team management and leadership experience is desirable Ability to adapt and react quickly to shifting priorities Proficient in Exel, Google docs and data analysis Salesforce experience is preferable. Excellent team player with a collaborative approach to working Customer first mindset A proactive and results-oriented approach with a passion for driving online growth Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Data and Integrations Project Manager (Contract) London, England, United Kingdom , Fixed-term At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Project Manager for Data & Integrations within Project Nova, you will be responsible for the successful planning, execution, and delivery of key initiatives aimed at transforming AllSaints into a truly data-driven and interconnected organization. You will manage complex projects related to data expansion, Business Intelligence, integration platform implementation, and Master Data Management. This role is central to the Data & Integration workstream of Project Nova, ensuring that technical solutions are delivered on time, within budget, and to the required quality, enabling greater AI-driven insight and seamless operational processes across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Technology Delivery, working closely with the Project Nova leadership team, the Data Architect, Integration Architect, and various workstream leads across Customer, ERP and Product. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Marketing, Finance, Supply Chain), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? 1. Project Planning & Execution: Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource requirements, and budget for data and integration initiatives. Lead the expansion of our current use of BigQuery, overseeing project activities from requirements gathering to deployment and adoption. Drive the definition and implementation of a Business Intelligence (BI) strategy in close partnership with business owners, ensuring reporting and analytical needs are met. Manage the end-to-end implementation of an iPaaS (Integration Platform as a Service) platform, coordinating technical teams and ensuring successful deployment and adoption. Partner with the Data Architect on the development and execution plan for a comprehensive Master Data Management (MDM) strategy. Monitor project progress, identify and manage risks, and implement mitigation strategies. 2. Stakeholder Management & Communication: Establish strong relationships with all project stakeholders, including senior leadership, business owners, technical teams, and vendors. Provide regular, transparent project updates and status reports to relevant stakeholders, highlighting progress, challenges, and key decisions. Facilitate effective communication and decision-making across cross-functional teams. Coordinate internal and external resources to ensure efficient allocation and utilization across projects. Manage relationships with third-party vendors and consultants, ensuring adherence to contracts and delivery expectations. 4. Quality & Governance: Ensure project deliverables meet defined quality standards and business requirements. Adhere to Project Nova's governance framework, processes, and reporting standards. Support the transition of new solutions into operational support. WHAT SKILLS DO I NEED? Extensive Project Management experience (7+ years) specifically managing complex data and integration projects, preferably within a global retail or similar fast-paced industry. Proven track record of successfully delivering large-scale technology transformation projects. Demonstrable experience with data warehousing and analytics projects, including expanding the use of platforms like BigQuery and implementing BI strategies. Direct experience managing the implementation of iPaaS platforms (e.g., Mulesoft, Dell Boomi, Azure Integration Services, AWS Integration Services, Google Cloud Integration). Familiarity with Master Data Management (MDM) concepts and experience in supporting MDM strategy and execution. Strong understanding of data architecture, integration patterns, and software development lifecycles. Proficiency in project management methodologies (Agile, Waterfall, Hybrid) and tools (e.g., Jira, Asana, Microsoft Project). Exceptional leadership, communication (written and verbal), negotiation, and interpersonal skills. Ability to manage multiple priorities, navigate ambiguity, and thrive in a dynamic, high-pressure environment. Strong analytical and problem-solving capabilities, with a focus on delivering tangible business value. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 18, 2025
Full time
Data and Integrations Project Manager (Contract) London, England, United Kingdom , Fixed-term At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Project Manager for Data & Integrations within Project Nova, you will be responsible for the successful planning, execution, and delivery of key initiatives aimed at transforming AllSaints into a truly data-driven and interconnected organization. You will manage complex projects related to data expansion, Business Intelligence, integration platform implementation, and Master Data Management. This role is central to the Data & Integration workstream of Project Nova, ensuring that technical solutions are delivered on time, within budget, and to the required quality, enabling greater AI-driven insight and seamless operational processes across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Technology Delivery, working closely with the Project Nova leadership team, the Data Architect, Integration Architect, and various workstream leads across Customer, ERP and Product. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Marketing, Finance, Supply Chain), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? 1. Project Planning & Execution: Develop comprehensive project plans, including scope, objectives, deliverables, timelines, resource requirements, and budget for data and integration initiatives. Lead the expansion of our current use of BigQuery, overseeing project activities from requirements gathering to deployment and adoption. Drive the definition and implementation of a Business Intelligence (BI) strategy in close partnership with business owners, ensuring reporting and analytical needs are met. Manage the end-to-end implementation of an iPaaS (Integration Platform as a Service) platform, coordinating technical teams and ensuring successful deployment and adoption. Partner with the Data Architect on the development and execution plan for a comprehensive Master Data Management (MDM) strategy. Monitor project progress, identify and manage risks, and implement mitigation strategies. 2. Stakeholder Management & Communication: Establish strong relationships with all project stakeholders, including senior leadership, business owners, technical teams, and vendors. Provide regular, transparent project updates and status reports to relevant stakeholders, highlighting progress, challenges, and key decisions. Facilitate effective communication and decision-making across cross-functional teams. Coordinate internal and external resources to ensure efficient allocation and utilization across projects. Manage relationships with third-party vendors and consultants, ensuring adherence to contracts and delivery expectations. 4. Quality & Governance: Ensure project deliverables meet defined quality standards and business requirements. Adhere to Project Nova's governance framework, processes, and reporting standards. Support the transition of new solutions into operational support. WHAT SKILLS DO I NEED? Extensive Project Management experience (7+ years) specifically managing complex data and integration projects, preferably within a global retail or similar fast-paced industry. Proven track record of successfully delivering large-scale technology transformation projects. Demonstrable experience with data warehousing and analytics projects, including expanding the use of platforms like BigQuery and implementing BI strategies. Direct experience managing the implementation of iPaaS platforms (e.g., Mulesoft, Dell Boomi, Azure Integration Services, AWS Integration Services, Google Cloud Integration). Familiarity with Master Data Management (MDM) concepts and experience in supporting MDM strategy and execution. Strong understanding of data architecture, integration patterns, and software development lifecycles. Proficiency in project management methodologies (Agile, Waterfall, Hybrid) and tools (e.g., Jira, Asana, Microsoft Project). Exceptional leadership, communication (written and verbal), negotiation, and interpersonal skills. Ability to manage multiple priorities, navigate ambiguity, and thrive in a dynamic, high-pressure environment. Strong analytical and problem-solving capabilities, with a focus on delivering tangible business value. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
ERP, Data and Integrations Change Manager (Contract) London, England, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Change Manager for Project Nova, you will be pivotal in ensuring the successful adoption and sustained embedding of new technologies and ways of working across AllSaints' global organisation. You will lead comprehensive change management strategies for critical data, integration, and ERP initiatives, minimising disruption and maximizing value realization. This role is central to the overall success of Project Nova, encompassing the transformation of our data and integration capabilities (BigQuery expansion, BI strategy, iPaaS, MDM) alongside significant ERP re-platforming efforts, including a new wholesale platform and enhanced stock management. You will be the champion for our people through this transformation, ensuring they are ready, willing, and able to embrace the future state. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, Data Architect, Integration Architect, and Business Analysts across all relevant workstreams (Data & Integration, ERP, Customer, Product). This role requires significant collaboration with business stakeholders (e.g., Merchandising, Marketing, Finance, Supply Chain, Retail Operations, Wholesale), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the core technology-powered business transformation for AllSaints. WHAT WILL I BE DOING? Develop and execute a comprehensive change management strategy and plan for the Data & Integration workstream (BigQuery expansion, BI strategy, iPaaS implementation, MDM) and the ERP workstream (re-platforming, new wholesale platform, stock management) Conduct change impact assessments to identify affected groups, the nature of the change, and potential resistance points Define success metrics for change adoption and monitor progress against these metrics 2. Stakeholder Engagement & Communication: Identify, analyze, and manage key stakeholders across all levels of the organization, ensuring their engagement and buy-in Develop and deliver targeted communication plans, messages, and materials to inform, educate, and motivate impacted employees Facilitate workshops, town halls, and other forums to foster understanding and address concerns 3. Training & Capability Building: Work with business owners, project teams, and L&D to assess training needs related to new systems and processes Oversee the development and delivery of effective training programs and materials, ensuring users are proficient in new tools and ways of working Establish ongoing support mechanisms for users post-implementation 4. Resistance Management & Adoption: Proactively identify potential sources of resistance and develop mitigation strategies Coach leaders and managers on their role in sponsoring change and supporting their teams Implement strategies to drive user adoption and embed new behaviors into daily operations 5. Change Measurement & Sustainment: Track and report on change adoption rates, user proficiency, and business readiness Gather feedback through surveys, focus groups, and direct interaction to continuously refine change interventions Develop sustainment plans to ensure that changes are embedded long-term and benefits are realized WHAT SKILLS DO I NEED? Extensive Change Management experience leading significant technology-driven transformations in a global retail or similar fast-paced industry. Proven expertise in applying structured change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Process) and tools. Direct experience managing change for projects involving data warehousing/analytics (e.g., BigQuery), Business Intelligence (BI) strategy implementation, integration platforms (iPaaS), Master Data Management (MDM), and ERP re-platforming (including wholesale and stock management). Exceptional communication (written and verbal), presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels. Strong analytical skills to conduct impact assessments, measure adoption, and identify root causes of resistance. Ability to build strong relationships and work collaboratively across diverse functions and cultures. Experience in developing and delivering training programs and materials. Highly organized with strong planning and execution capabilities, able to manage multiple initiatives concurrently. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 18, 2025
Full time
ERP, Data and Integrations Change Manager (Contract) London, England, United Kingdom , Fixed-term We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Change Manager for Project Nova, you will be pivotal in ensuring the successful adoption and sustained embedding of new technologies and ways of working across AllSaints' global organisation. You will lead comprehensive change management strategies for critical data, integration, and ERP initiatives, minimising disruption and maximizing value realization. This role is central to the overall success of Project Nova, encompassing the transformation of our data and integration capabilities (BigQuery expansion, BI strategy, iPaaS, MDM) alongside significant ERP re-platforming efforts, including a new wholesale platform and enhanced stock management. You will be the champion for our people through this transformation, ensuring they are ready, willing, and able to embrace the future state. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, Data Architect, Integration Architect, and Business Analysts across all relevant workstreams (Data & Integration, ERP, Customer, Product). This role requires significant collaboration with business stakeholders (e.g., Merchandising, Marketing, Finance, Supply Chain, Retail Operations, Wholesale), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the core technology-powered business transformation for AllSaints. WHAT WILL I BE DOING? Develop and execute a comprehensive change management strategy and plan for the Data & Integration workstream (BigQuery expansion, BI strategy, iPaaS implementation, MDM) and the ERP workstream (re-platforming, new wholesale platform, stock management) Conduct change impact assessments to identify affected groups, the nature of the change, and potential resistance points Define success metrics for change adoption and monitor progress against these metrics 2. Stakeholder Engagement & Communication: Identify, analyze, and manage key stakeholders across all levels of the organization, ensuring their engagement and buy-in Develop and deliver targeted communication plans, messages, and materials to inform, educate, and motivate impacted employees Facilitate workshops, town halls, and other forums to foster understanding and address concerns 3. Training & Capability Building: Work with business owners, project teams, and L&D to assess training needs related to new systems and processes Oversee the development and delivery of effective training programs and materials, ensuring users are proficient in new tools and ways of working Establish ongoing support mechanisms for users post-implementation 4. Resistance Management & Adoption: Proactively identify potential sources of resistance and develop mitigation strategies Coach leaders and managers on their role in sponsoring change and supporting their teams Implement strategies to drive user adoption and embed new behaviors into daily operations 5. Change Measurement & Sustainment: Track and report on change adoption rates, user proficiency, and business readiness Gather feedback through surveys, focus groups, and direct interaction to continuously refine change interventions Develop sustainment plans to ensure that changes are embedded long-term and benefits are realized WHAT SKILLS DO I NEED? Extensive Change Management experience leading significant technology-driven transformations in a global retail or similar fast-paced industry. Proven expertise in applying structured change management methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Process) and tools. Direct experience managing change for projects involving data warehousing/analytics (e.g., BigQuery), Business Intelligence (BI) strategy implementation, integration platforms (iPaaS), Master Data Management (MDM), and ERP re-platforming (including wholesale and stock management). Exceptional communication (written and verbal), presentation, and facilitation skills, with the ability to influence and engage stakeholders at all levels. Strong analytical skills to conduct impact assessments, measure adoption, and identify root causes of resistance. Ability to build strong relationships and work collaboratively across diverse functions and cultures. Experience in developing and delivering training programs and materials. Highly organized with strong planning and execution capabilities, able to manage multiple initiatives concurrently. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Store Manager (37.5 hours per week) - Belfast Belfast, Northern Ireland, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION Our standalone store in Belfast has been open since 2008 and usually trades from 10:00am - 18:00pm (subject to seasonal change). Our team working in Belfast are a dynamic bunch who love to talk to our customers and showcase our latest products. Our store is well established in Victoria Square and attracts both local customers and tourists. Approximately a 15 minute journey from Belfast Central train station.Store Location . Approximately a 15 minute journey from Belfast Central train station. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 15, 2025
Full time
Store Manager (37.5 hours per week) - Belfast Belfast, Northern Ireland, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION Our standalone store in Belfast has been open since 2008 and usually trades from 10:00am - 18:00pm (subject to seasonal change). Our team working in Belfast are a dynamic bunch who love to talk to our customers and showcase our latest products. Our store is well established in Victoria Square and attracts both local customers and tourists. Approximately a 15 minute journey from Belfast Central train station.Store Location . Approximately a 15 minute journey from Belfast Central train station. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Manchester, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION Our Arndale, Manchester store has been open since 2019 and usually trades from 10:00am - 19:00pm (subject to seasonal change). Our store is one of a handful of stores in the UK with a modern design and aesthetic, making it very unique to our customers. Our team loves to keep up to date with fashion trends and enjoy being creative. Store Location . Approximately a 15 minute journey from Manchester Piccadilly station. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 15, 2025
Full time
Manchester, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION Our Arndale, Manchester store has been open since 2019 and usually trades from 10:00am - 19:00pm (subject to seasonal change). Our store is one of a handful of stores in the UK with a modern design and aesthetic, making it very unique to our customers. Our team loves to keep up to date with fashion trends and enjoy being creative. Store Location . Approximately a 15 minute journey from Manchester Piccadilly station. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Data and Integrations Product Owner (Contract) London, England, United Kingdom , Fixed-term At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Product Owner for Data & Integrations within Project Nova, you will be the visionary and strategic leader responsible for defining, prioritizing, and delivering the product roadmap for our data and integration capabilities. You will ensure that our technical solutions maximize business value and drive AllSaints towards becoming a truly data-driven and interconnected organization. This role is central to the Data & Integration workstream of Project Nova, focusing on expanding our use of BigQuery, defining and implementing our BI strategy, implementing an iPaaS platform, and partnering on our MDM strategy. You will bridge the gap between business needs and technical execution, ensuring that the products developed enable greater AI-driven insight and seamless operational processes across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, the Project Manager, Data Architect, Integration Architect, and various workstream leads across Customer, ERP, andProduct. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Marketing, Finance, Supply Chain), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? Define and articulate the product vision, strategy, and roadmap for AllSaints' data and integration capabilities, aligning with Project Nova's overarching goals Conduct research, competitive analysis, and stakeholder interviews to identify business needs and opportunities for data and integration products Translate strategic objectives into actionable initiatives 2. Backlog Management & Prioritization: Own, define, and continuously refine the product backlog for data and integration initiatives, ensuring it is clearly articulated, estimated, and prioritized Write clear, concise, and testable user stories with detailed acceptance criteria for development teams Lead backlog grooming sessions and sprint planning meetings, providing clarity and direction to the development teams Specifically, manage the product backlog for initiatives related to BigQuery expansion, the Business Intelligence (BI) strategy, iPaaS platform implementation, and Master Data Management (MDM) strategy and execution 3. Stakeholder Collaboration & Communication: Act as the primary point of contact between business stakeholders and the development teams for data and integration products Establish strong relationships with all project stakeholders, including senior leadership, business owners, technical teams, and vendors Communicate product updates, progress, and challenges effectively to relevant stakeholders, ensuring transparency and managing expectations Define key performance indicators (KPIs) for data and integration products and monitor their performance post-launch Gather user feedback and insights to drive continuous product improvement and ensure high adoption rates Work with change management teams to ensure successful rollout and understanding of new data and integration capabilities WHAT SKILLS DO I NEED? Extensive Product Ownership experience managing complex data and integration products, preferably within a global retail or similar fast-paced industry Proven track record of defining product vision, strategy, and roadmaps, and successfully delivering product increments Demonstrable experience as a Product Owner for data warehousing and analytics products, including expanding the use of platforms like BigQuery and implementing BI strategies Direct experience as a Product Owner for the implementation of iPaaS platforms (e.g., Mulesoft, Dell Boomi, Azure Integration Services, AWS Integration Services, Google Cloud Integration) Familiarity with Master Data Management (MDM) concepts and experience in supporting MDM product strategy and execution Strong understanding of data architecture, integration patterns, and agile software development lifecycles Proficiency in agile methodologies (Scrum, Kanban) and product management tools (e.g., Jira, Confluence, Aha!) Exceptional leadership, communication (written and verbal), negotiation, and interpersonal skills Ability to manage multiple product priorities, navigate ambiguity, and thrive in a dynamic, high-pressure environment Strong analytical and problem-solving capabilities, with a focus on delivering tangible business value ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 15, 2025
Full time
Data and Integrations Product Owner (Contract) London, England, United Kingdom , Fixed-term At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Product Owner for Data & Integrations within Project Nova, you will be the visionary and strategic leader responsible for defining, prioritizing, and delivering the product roadmap for our data and integration capabilities. You will ensure that our technical solutions maximize business value and drive AllSaints towards becoming a truly data-driven and interconnected organization. This role is central to the Data & Integration workstream of Project Nova, focusing on expanding our use of BigQuery, defining and implementing our BI strategy, implementing an iPaaS platform, and partnering on our MDM strategy. You will bridge the gap between business needs and technical execution, ensuring that the products developed enable greater AI-driven insight and seamless operational processes across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, the Project Manager, Data Architect, Integration Architect, and various workstream leads across Customer, ERP, andProduct. This role requires significant collaboration with business stakeholders (e.g., Merchandising, Marketing, Finance, Supply Chain), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? Define and articulate the product vision, strategy, and roadmap for AllSaints' data and integration capabilities, aligning with Project Nova's overarching goals Conduct research, competitive analysis, and stakeholder interviews to identify business needs and opportunities for data and integration products Translate strategic objectives into actionable initiatives 2. Backlog Management & Prioritization: Own, define, and continuously refine the product backlog for data and integration initiatives, ensuring it is clearly articulated, estimated, and prioritized Write clear, concise, and testable user stories with detailed acceptance criteria for development teams Lead backlog grooming sessions and sprint planning meetings, providing clarity and direction to the development teams Specifically, manage the product backlog for initiatives related to BigQuery expansion, the Business Intelligence (BI) strategy, iPaaS platform implementation, and Master Data Management (MDM) strategy and execution 3. Stakeholder Collaboration & Communication: Act as the primary point of contact between business stakeholders and the development teams for data and integration products Establish strong relationships with all project stakeholders, including senior leadership, business owners, technical teams, and vendors Communicate product updates, progress, and challenges effectively to relevant stakeholders, ensuring transparency and managing expectations Define key performance indicators (KPIs) for data and integration products and monitor their performance post-launch Gather user feedback and insights to drive continuous product improvement and ensure high adoption rates Work with change management teams to ensure successful rollout and understanding of new data and integration capabilities WHAT SKILLS DO I NEED? Extensive Product Ownership experience managing complex data and integration products, preferably within a global retail or similar fast-paced industry Proven track record of defining product vision, strategy, and roadmaps, and successfully delivering product increments Demonstrable experience as a Product Owner for data warehousing and analytics products, including expanding the use of platforms like BigQuery and implementing BI strategies Direct experience as a Product Owner for the implementation of iPaaS platforms (e.g., Mulesoft, Dell Boomi, Azure Integration Services, AWS Integration Services, Google Cloud Integration) Familiarity with Master Data Management (MDM) concepts and experience in supporting MDM product strategy and execution Strong understanding of data architecture, integration patterns, and agile software development lifecycles Proficiency in agile methodologies (Scrum, Kanban) and product management tools (e.g., Jira, Confluence, Aha!) Exceptional leadership, communication (written and verbal), negotiation, and interpersonal skills Ability to manage multiple product priorities, navigate ambiguity, and thrive in a dynamic, high-pressure environment Strong analytical and problem-solving capabilities, with a focus on delivering tangible business value ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Senior Stylist (37.5 hours per week) - Battersea Power Station London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE Our senior stylists are the fundamental link between our products and customers, delivering exceptional customer service based on great product knowledge, selling skills and styling, but also through being a role model to the rest of the stylist team. As a senior stylist you will have the opportunity to take ownership of running a floor or department, opening and closing the store, and assisting the management team in merchandising to create an engaging shopping experience. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. Our senior stylists will have spent at least a year in a stylist role with us already, mastering all aspects of the stylist role across product, proposition and people and demonstrating fantastic customer centric service every day. You will be consistently demonstrating the brand values and ambition to progress at AllSaints. This role will challenge you to the next stage in your career and encourage your development through a wider scope of remit and opportunities. WHAT WILL I BE DOING? You will be responsible for the opening/closing of the store, demonstrating confidence with cash handling, keyholding and security, deploying the team according to your store's floor plan and delivering team briefs You will manage the delivery of our products, ensuring that our deliveries are efficiently processed by the team and newness hits our floors as quickly as possible for our customers You'll make sure all daily tasks and requests are dealt with accurately and quickly, adhering at all times to company policies and procedures actively collaborating and sharing our values with the stylists You will implement best practice and ways of working within the store, mentoring new joiners to the team and demonstrating the AllSaints way of working You will support the brand leader and store manager with any management responsibilities, ensuring that the back of house operations are completed and standards maintained Learn and understand how shift rotas are organised and deployed, acting as a point of contact for any general queries from stylists if they need support Lead the placement of our bestsellers and key investment merchandising to entice and attract our customers Identify selling opportunities by actively approaching all customers with the intention of building rapport, influence styling and closing the sale You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust You make use of all available training material to confidently display a thorough product knowledge so that you are able to sell the AllSaints brand to the customer and upskill the stylist team Ensure immaculate presentation of the store at all times in terms of cleanliness, organisation and merchandising of both the sales floor and back of house areas You will be confident in your ability to influence and coach team members in order for them to maximise their growth within the brand You will be able to create an environment where you inspire others and work as one team to deliver an exceptional brand experience consistent with our brand values You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly WHAT SKILLS DO I NEED? You will need to have spent a minimum of a year in a stylist role at AllSaints before progressing to the senior stylist role You will be seen as a role model, already delivering great and consistent performance at stylist level with the ambition to step up into line management in the medium team You live and breath the AllSaints values and behaviours and can confidently explain these expectations to other members of the team You are confident and capable in your role and have a great understanding of AllSaints' processes and procedures Your team feed off your positive attitude and have a winning mentality to get the best results Action orientated and solution driven to achieve results. When challenges arise, you are proactive in problem solving and resolving any issues Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system Able to assert authority in a fair and consistent manner. The stylist team trust you to escalate any minor store or people issues Innovative and reactive to trade; you are able to quickly adapt the shop floor and focuses to meet targets and deliver exceptional customer service You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 15, 2025
Full time
Senior Stylist (37.5 hours per week) - Battersea Power Station London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE Our senior stylists are the fundamental link between our products and customers, delivering exceptional customer service based on great product knowledge, selling skills and styling, but also through being a role model to the rest of the stylist team. As a senior stylist you will have the opportunity to take ownership of running a floor or department, opening and closing the store, and assisting the management team in merchandising to create an engaging shopping experience. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. Our senior stylists will have spent at least a year in a stylist role with us already, mastering all aspects of the stylist role across product, proposition and people and demonstrating fantastic customer centric service every day. You will be consistently demonstrating the brand values and ambition to progress at AllSaints. This role will challenge you to the next stage in your career and encourage your development through a wider scope of remit and opportunities. WHAT WILL I BE DOING? You will be responsible for the opening/closing of the store, demonstrating confidence with cash handling, keyholding and security, deploying the team according to your store's floor plan and delivering team briefs You will manage the delivery of our products, ensuring that our deliveries are efficiently processed by the team and newness hits our floors as quickly as possible for our customers You'll make sure all daily tasks and requests are dealt with accurately and quickly, adhering at all times to company policies and procedures actively collaborating and sharing our values with the stylists You will implement best practice and ways of working within the store, mentoring new joiners to the team and demonstrating the AllSaints way of working You will support the brand leader and store manager with any management responsibilities, ensuring that the back of house operations are completed and standards maintained Learn and understand how shift rotas are organised and deployed, acting as a point of contact for any general queries from stylists if they need support Lead the placement of our bestsellers and key investment merchandising to entice and attract our customers Identify selling opportunities by actively approaching all customers with the intention of building rapport, influence styling and closing the sale You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust You make use of all available training material to confidently display a thorough product knowledge so that you are able to sell the AllSaints brand to the customer and upskill the stylist team Ensure immaculate presentation of the store at all times in terms of cleanliness, organisation and merchandising of both the sales floor and back of house areas You will be confident in your ability to influence and coach team members in order for them to maximise their growth within the brand You will be able to create an environment where you inspire others and work as one team to deliver an exceptional brand experience consistent with our brand values You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly WHAT SKILLS DO I NEED? You will need to have spent a minimum of a year in a stylist role at AllSaints before progressing to the senior stylist role You will be seen as a role model, already delivering great and consistent performance at stylist level with the ambition to step up into line management in the medium team You live and breath the AllSaints values and behaviours and can confidently explain these expectations to other members of the team You are confident and capable in your role and have a great understanding of AllSaints' processes and procedures Your team feed off your positive attitude and have a winning mentality to get the best results Action orientated and solution driven to achieve results. When challenges arise, you are proactive in problem solving and resolving any issues Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system Able to assert authority in a fair and consistent manner. The stylist team trust you to escalate any minor store or people issues Innovative and reactive to trade; you are able to quickly adapt the shop floor and focuses to meet targets and deliver exceptional customer service You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 14, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Store Manager (37.5 hours per week) - Westfield Stratford, London London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION We're excited to open our new AllSaints store in Westfield Stratford City - one of the UK's busiest shopping destinations. With over 1 million visitors each week and a vibrant, youthful customer base, the centre is a true hub for East London and beyond. Its diverse, style-savvy audience, strong international reach, and high footfall make it the perfect location to showcase our brand. Whether it's local professionals, global tourists, or event-goers from nearby London Stadium, Westfield Stratford City is where fashion meets lifestyle - and AllSaints is proud to be part of it. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Aug 14, 2025
Full time
Store Manager (37.5 hours per week) - Westfield Stratford, London London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner WHAT SKILLS DO I NEED? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated ABOUT THE LOCATION We're excited to open our new AllSaints store in Westfield Stratford City - one of the UK's busiest shopping destinations. With over 1 million visitors each week and a vibrant, youthful customer base, the centre is a true hub for East London and beyond. Its diverse, style-savvy audience, strong international reach, and high footfall make it the perfect location to showcase our brand. Whether it's local professionals, global tourists, or event-goers from nearby London Stadium, Westfield Stratford City is where fashion meets lifestyle - and AllSaints is proud to be part of it. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Business Analyst for the Product Workstream within Project Nova, you will be a crucial bridge between business needs and technical solutions, driving clarity and precision in our product lifecycle initiatives. You will be responsible for eliciting, analyzing, and documenting requirements for complex projects aimed at transforming AllSaints' product management and merchandising capabilities. This role is central to the Product workstream of Project Nova, focusing on the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will ensure that business requirements are accurately captured and translated, contributing directly to the development of solutions that enhance product lifecycle efficiency and transparency across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and other Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing, Marketing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the business transformation powered by core technology for AllSaints. WHAT WILL I BE DOING? 1. Requirements Elicitation & Management: Lead and facilitate workshops with diverse business stakeholders (e.g., Buying, Merchandising, Product Development) to elicit, analyze, and document detailed functional and non-functional requirements for product lifecycle initiatives. Translate complex business needs into clear, concise, and actionable user stories, use cases, process flows, and technical specifications, specifically for Digital Product Passports and a new Merchandise Planning tool. Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals, including PIM optimization and sample management improvements. Conduct thorough gap analysis between current and future state processes and data flows within the product lifecycle. 2. Process Analysis & Design: Map current state business processes within product development, buying, and merchandising, identifying inefficiencies and areas for improvement. Design optimized future state processes and data flows, leveraging new technologies and capabilities. Develop detailed process documentation, including swimlane diagrams, data flow diagrams, and workflow models. 3. Stakeholder Collaboration & Communication: Act as a key liaison between business users, the Product Owner, and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle. Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences. Support change management activities by helping to articulate the 'why' behind changes and preparing user documentation and training materials. 4. Testing & Quality Assurance Support: Collaborate with QA teams to develop comprehensive test cases and scenarios based on defined requirements for data quality, integration accuracy, and system functionality. Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution. WHAT SKILLS DO I NEED? Extensive Business Analyst experience specifically supporting product lifecycle, merchandising, or supply chain projects within a retail or similar fast-paced industry. Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects. Direct experience working on projects involving Product Information Management (PIM) systems, sample management processes, Merchandise Planning tools, and Digital Product Passports. Strong proficiency in process mapping and business process re-engineering, particularly related to product data flows and system integrations. Solid understanding of product lifecycle stages (design, development, sourcing, buying, merchandising, retail). Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence). Excellent analytical, problem-solving, and critical thinking skills, with a keen eye for detail. Exceptional communication (written and verbal), interpersonal, and presentation skills. Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
Aug 06, 2025
Full time
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Contract Business Analyst for the Product Workstream within Project Nova, you will be a crucial bridge between business needs and technical solutions, driving clarity and precision in our product lifecycle initiatives. You will be responsible for eliciting, analyzing, and documenting requirements for complex projects aimed at transforming AllSaints' product management and merchandising capabilities. This role is central to the Product workstream of Project Nova, focusing on the implementation of process improvements (including PIM optimization and sample management), the rollout of a new buying and merchandising planning tool, and the adoption of digital product passports. You will ensure that business requirements are accurately captured and translated, contributing directly to the development of solutions that enhance product lifecycle efficiency and transparency across our global business. ABOUT THE PROJECT AND TEAM You will report directly to the Global Head of Transformation, working closely with the Project Nova leadership team, Project Managers, Product Owners, and other Business Analysts across relevant workstreams (Product, Merchandising, Supply Chain, Digital). This role requires significant collaboration with business stakeholders (e.g., Design, Product Development, Buying, Merchandising, Sourcing, Marketing), IT delivery teams, and external vendors/partners. You will be an integral part of a dynamic team driving the business transformation powered by core technology for AllSaints. WHAT WILL I BE DOING? 1. Requirements Elicitation & Management: Lead and facilitate workshops with diverse business stakeholders (e.g., Buying, Merchandising, Product Development) to elicit, analyze, and document detailed functional and non-functional requirements for product lifecycle initiatives. Translate complex business needs into clear, concise, and actionable user stories, use cases, process flows, and technical specifications, specifically for Digital Product Passports and a new Merchandise Planning tool. Manage and prioritize requirements, ensuring alignment with Project Nova's strategic objectives and workstream goals, including PIM optimization and sample management improvements. Conduct thorough gap analysis between current and future state processes and data flows within the product lifecycle. 2. Process Analysis & Design: Map current state business processes within product development, buying, and merchandising, identifying inefficiencies and areas for improvement. Design optimized future state processes and data flows, leveraging new technologies and capabilities. Develop detailed process documentation, including swimlane diagrams, data flow diagrams, and workflow models. 3. Stakeholder Collaboration & Communication: Act as a key liaison between business users, the Product Owner, and technical development teams, ensuring mutual understanding and effective communication throughout the project lifecycle. Communicate complex technical concepts and business impacts clearly to both technical and non-technical audiences. Support change management activities by helping to articulate the 'why' behind changes and preparing user documentation and training materials. 4. Testing & Quality Assurance Support: Collaborate with QA teams to develop comprehensive test cases and scenarios based on defined requirements for data quality, integration accuracy, and system functionality. Support User Acceptance Testing (UAT) by coordinating business users, documenting defects, and ensuring resolution. WHAT SKILLS DO I NEED? Extensive Business Analyst experience specifically supporting product lifecycle, merchandising, or supply chain projects within a retail or similar fast-paced industry. Proven ability to elicit, analyze, document, and manage complex business requirements for software development projects. Direct experience working on projects involving Product Information Management (PIM) systems, sample management processes, Merchandise Planning tools, and Digital Product Passports. Strong proficiency in process mapping and business process re-engineering, particularly related to product data flows and system integrations. Solid understanding of product lifecycle stages (design, development, sourcing, buying, merchandising, retail). Familiarity with agile methodologies (Scrum, Kanban) and tools (e.g., Jira, Confluence). Excellent analytical, problem-solving, and critical thinking skills, with a keen eye for detail. Exceptional communication (written and verbal), interpersonal, and presentation skills. Ability to manage multiple priorities and work effectively in a fast-paced, dynamic environment. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As an Integration Architect (contract) for Project Nova, you will play a critical role in designing and overseeing the implementation of a robust, scalable, and secure integration strategy and platform for AllSaints. You will be instrumental in enabling seamless data flow and connectivity across our evolving technology landscape. This role is central to the Data & Integration workstream of Project Nova, ensuring that our new merchandise planning tool, enhanced MPOS, re-platformed ERP components, and digital customer experiences are all interconnected. You will empower AllSaints to become truly data-driven and agile by building the foundational integration layer. ABOUT THE PROJECT AND TEAM You will report to the Global Head of Technology Delivery, working closely with the Project Nova leadership team. This role requires significant collaboration with the Data Architect, Enterprise Architect, Project Manager, and other technical and business stakeholders across various workstreams. You will be part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? Integration Strategy & Architecture Design: Lead integration architectural design for Project Nova, aligning with strategic objectives. Implement the new enterprise integration platform, defining capabilities and best practices. Develop comprehensive integration solutions (high performance, scalability, security) across disparate systems. Define API standards, design patterns, and microservices architecture. Provide technical leadership on integration patterns and methodologies. Participate in the Technical Governance approach, submitting designs for review and participating in architectural standups, working sessions and Design Authority meetings. Implementation Oversight & Governance: Create detailed integration blueprints, technical specifications, and documentation. Collaborate with technology vendors and implementation partners. Define and enforce integration testing strategies, ensuring data integrity and performance. Provide expert-level support for complex integration issues. Ensure all integration solutions adhere to security policies and compliance. Partner closely with the Enterprise Architect, Data Architect, ERP Architects, and other stakeholders, both internally and externally with suppliers. Research and evaluate emerging integration technologies and best practices. Document and disseminate architectural knowledge, fostering technical excellence. WHAT SKILLS DO I NEED? Extensive Integration Architecture Experience in designing and implementing complex enterprise-level integration solutions in a global retail or similar fast-paced industry. Deep hands-on experience with leading integration platforms (e.g., Boomi, Mulesoft, Azure Integration Services, AWS Integration Services, Google Cloud Integration). Expert-level understanding of API design principles (REST, SOAP), API management platforms, and microservices architecture. Proficient in various integration patterns (e.g., ETL, EAI, B2B, real-time streaming, batch processing). Strong experience with cloud-native integration services and hybrid cloud environments. Expertise in various data formats (JSON, XML, EDI) and messaging protocols (Kafka, RabbitMQ, JMS). Familiarity with core retail systems such as ERP (e.g., Microsoft Dynamics 365, SAP), POS/MPOS, E-commerce platforms (e.g., Salesforce Commerce Cloud), WMS, OMS, and Merchandise Planning systems (Highly Desirable). Solid understanding of integration security best practices, data governance, and regulatory compliance. Ability to manage multiple technical workstreams, prioritize tasks, and effectively communicate with diverse stakeholders. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 05, 2025
Full time
London, England, United Kingdom , Fixed-term THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As an Integration Architect (contract) for Project Nova, you will play a critical role in designing and overseeing the implementation of a robust, scalable, and secure integration strategy and platform for AllSaints. You will be instrumental in enabling seamless data flow and connectivity across our evolving technology landscape. This role is central to the Data & Integration workstream of Project Nova, ensuring that our new merchandise planning tool, enhanced MPOS, re-platformed ERP components, and digital customer experiences are all interconnected. You will empower AllSaints to become truly data-driven and agile by building the foundational integration layer. ABOUT THE PROJECT AND TEAM You will report to the Global Head of Technology Delivery, working closely with the Project Nova leadership team. This role requires significant collaboration with the Data Architect, Enterprise Architect, Project Manager, and other technical and business stakeholders across various workstreams. You will be part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? Integration Strategy & Architecture Design: Lead integration architectural design for Project Nova, aligning with strategic objectives. Implement the new enterprise integration platform, defining capabilities and best practices. Develop comprehensive integration solutions (high performance, scalability, security) across disparate systems. Define API standards, design patterns, and microservices architecture. Provide technical leadership on integration patterns and methodologies. Participate in the Technical Governance approach, submitting designs for review and participating in architectural standups, working sessions and Design Authority meetings. Implementation Oversight & Governance: Create detailed integration blueprints, technical specifications, and documentation. Collaborate with technology vendors and implementation partners. Define and enforce integration testing strategies, ensuring data integrity and performance. Provide expert-level support for complex integration issues. Ensure all integration solutions adhere to security policies and compliance. Partner closely with the Enterprise Architect, Data Architect, ERP Architects, and other stakeholders, both internally and externally with suppliers. Research and evaluate emerging integration technologies and best practices. Document and disseminate architectural knowledge, fostering technical excellence. WHAT SKILLS DO I NEED? Extensive Integration Architecture Experience in designing and implementing complex enterprise-level integration solutions in a global retail or similar fast-paced industry. Deep hands-on experience with leading integration platforms (e.g., Boomi, Mulesoft, Azure Integration Services, AWS Integration Services, Google Cloud Integration). Expert-level understanding of API design principles (REST, SOAP), API management platforms, and microservices architecture. Proficient in various integration patterns (e.g., ETL, EAI, B2B, real-time streaming, batch processing). Strong experience with cloud-native integration services and hybrid cloud environments. Expertise in various data formats (JSON, XML, EDI) and messaging protocols (Kafka, RabbitMQ, JMS). Familiarity with core retail systems such as ERP (e.g., Microsoft Dynamics 365, SAP), POS/MPOS, E-commerce platforms (e.g., Salesforce Commerce Cloud), WMS, OMS, and Merchandise Planning systems (Highly Desirable). Solid understanding of integration security best practices, data governance, and regulatory compliance. Ability to manage multiple technical workstreams, prioritize tasks, and effectively communicate with diverse stakeholders. ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
It has been determined that this role falls outside of IR35 THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Data Architect (contract) for Project Nova, you will be instrumental in shaping AllSaints' journey to become a truly data-driven, AI-powered organisation. You will lead the design and implementation of our enterprise data architecture. This role is central to the Data & Integration workstream of Project Nova, building on our existing data warehouse and BI capabilities to accelerate our data transformation and enable the use of greater AI-driven insight and actions. You will ensure our data assets are robust, accessible, secure, and optimised to support strategic decision-making and drive innovation across all business functions. ABOUT THE PROJECT AND TEAM You will report to the Global Head of Technology Delivery, working closely with the Project Nova leadership team. This role requires significant collaboration with the Integration Architect, Enterprise Architect, business stakeholders (Merchandising, Marketing, Finance, Supply Chain), and Tech teams to ensure a cohesive and integrated technology ecosystem. You will be part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? 1. Data Strategy & Architecture Design: Define and evolve AllSaints' enterprise data architecture to support Project Nova's strategic objectives Design and develop conceptual, logical, and physical data models Architect the expansion of our data warehouse and BI capabilities, including data lakes and streaming Design data pipelines and structures optimized for machine learning models Evaluate and recommend data technologies, tools, and platforms Participate in the Technical Governance approach, submitting designs for review and participating in architectural standups, working sessions and Design Authority meetings 2. Data Governance & Quality: Establish and enforce data governance policies, standards, and procedures Define data quality rules and implement processes for data validation and cleansing Design and implement metadata management strategies Architect secure data storage, access controls, and data privacy measures Develop and implement Master Data Management (MDM) strategies Partner closely with the Enterprise Architect, Integration Architect, business stakeholders, and IT teams Collaborate with BI developers and data analysts to optimize data structures Provide expert guidance and mentorship to data engineers and developers Stay abreast of emerging data technologies and AI/ML trends, proposing innovative solutions WHAT SKILLS DO I NEED? Extensive Data Architecture Experience in designing and implementing complex enterprise data architectures, data warehouses, and data lakes in a global retail or similar data-intensive industry Expert-level proficiency in various data modeling techniques and tools Strong hands-on experience with cloud data platforms, specifically Google Cloud Platform - BigQuery Experience with leading ETL/ELT tools and data pipeline orchestration (e.g., Dataflow, Apache Airflow, Talend, Informatica) Advanced SQL skills and deep knowledge of various database technologies (relational, columnar, NoSQL) Practical experience in establishing data governance frameworks, data quality initiatives, and Master Data Management solutions Understanding of data requirements for machine learning, including feature stores, data versioning, and MLOps principles Familiarity with common retail data domains (e.g., customer, sales, inventory, product, supply chain, marketing data) Ability to translate complex technical concepts into clear business terms and effectively communicate with both technical and non-technical stakeholders ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
Aug 02, 2025
Full time
It has been determined that this role falls outside of IR35 THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a Data Architect (contract) for Project Nova, you will be instrumental in shaping AllSaints' journey to become a truly data-driven, AI-powered organisation. You will lead the design and implementation of our enterprise data architecture. This role is central to the Data & Integration workstream of Project Nova, building on our existing data warehouse and BI capabilities to accelerate our data transformation and enable the use of greater AI-driven insight and actions. You will ensure our data assets are robust, accessible, secure, and optimised to support strategic decision-making and drive innovation across all business functions. ABOUT THE PROJECT AND TEAM You will report to the Global Head of Technology Delivery, working closely with the Project Nova leadership team. This role requires significant collaboration with the Integration Architect, Enterprise Architect, business stakeholders (Merchandising, Marketing, Finance, Supply Chain), and Tech teams to ensure a cohesive and integrated technology ecosystem. You will be part of a dynamic team driving the core technology transformation for AllSaints. WHAT WILL I BE DOING? 1. Data Strategy & Architecture Design: Define and evolve AllSaints' enterprise data architecture to support Project Nova's strategic objectives Design and develop conceptual, logical, and physical data models Architect the expansion of our data warehouse and BI capabilities, including data lakes and streaming Design data pipelines and structures optimized for machine learning models Evaluate and recommend data technologies, tools, and platforms Participate in the Technical Governance approach, submitting designs for review and participating in architectural standups, working sessions and Design Authority meetings 2. Data Governance & Quality: Establish and enforce data governance policies, standards, and procedures Define data quality rules and implement processes for data validation and cleansing Design and implement metadata management strategies Architect secure data storage, access controls, and data privacy measures Develop and implement Master Data Management (MDM) strategies Partner closely with the Enterprise Architect, Integration Architect, business stakeholders, and IT teams Collaborate with BI developers and data analysts to optimize data structures Provide expert guidance and mentorship to data engineers and developers Stay abreast of emerging data technologies and AI/ML trends, proposing innovative solutions WHAT SKILLS DO I NEED? Extensive Data Architecture Experience in designing and implementing complex enterprise data architectures, data warehouses, and data lakes in a global retail or similar data-intensive industry Expert-level proficiency in various data modeling techniques and tools Strong hands-on experience with cloud data platforms, specifically Google Cloud Platform - BigQuery Experience with leading ETL/ELT tools and data pipeline orchestration (e.g., Dataflow, Apache Airflow, Talend, Informatica) Advanced SQL skills and deep knowledge of various database technologies (relational, columnar, NoSQL) Practical experience in establishing data governance frameworks, data quality initiatives, and Master Data Management solutions Understanding of data requirements for machine learning, including feature stores, data versioning, and MLOps principles Familiarity with common retail data domains (e.g., customer, sales, inventory, product, supply chain, marketing data) Ability to translate complex technical concepts into clear business terms and effectively communicate with both technical and non-technical stakeholders ABOUT THE LOCATION Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location . Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. You'll also need to be able to build great relationships without relying on hierarchy since you'll also have the opportunity to influence and partner with any local concessions and your surrounding community. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience. You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs. Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision. With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward. With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace. Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms. Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner. What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment. Honest, trustworthy and dependable - you live by our brand values. A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated. About the location Our newest store location London Bridge has recently opened and this store is located in the Western Arcade. Walking distance from the city's most popular tourist attractions such as Borough Market and The Shard. Our team all have one thing in common They have major passion for fashion! What we stand for The Customer is the Boss We work as one proud team to get the best for our customers. One Team We are joined up and encourage others to share their ideas. We Do What We Say We Will We know our goals, and we work with clear outcomes in mind. We Are Responsible We are self aware, understand the impact we have on others and are positive about the future. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. We are a disability committed certified employer. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Feb 21, 2025
Full time
London, England, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. You'll also need to be able to build great relationships without relying on hierarchy since you'll also have the opportunity to influence and partner with any local concessions and your surrounding community. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience. You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs. Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories. You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision. With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health & safety and recruitment - this is your show! One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward. With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace. Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms. Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner. What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit. You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed. Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to. Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment. Honest, trustworthy and dependable - you live by our brand values. A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand. Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated. About the location Our newest store location London Bridge has recently opened and this store is located in the Western Arcade. Walking distance from the city's most popular tourist attractions such as Borough Market and The Shard. Our team all have one thing in common They have major passion for fashion! What we stand for The Customer is the Boss We work as one proud team to get the best for our customers. One Team We are joined up and encourage others to share their ideas. We Do What We Say We Will We know our goals, and we work with clear outcomes in mind. We Are Responsible We are self aware, understand the impact we have on others and are positive about the future. A generous wardrobe allowance so that you can wear our beautiful clothes to work each day. Potential to earn more from our team commission scheme. We are a disability committed certified employer. Employee discount for you to spend with family and friends. Up to 2 years service 33 days (25 days + bank holidays). Over 2 years service 36 days (28 days + bank holidays). Access to dental cash plan & free virtual GP appointments through Aviva. UNUM employee assistance helpline. Life assurance cover. Access to discounted gym membership and corporate discounts. Free, confidential, wellbeing and lifestyle support with Retail Trust. Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause). Health days for you to use either for physical or mental wellness. Dedicated mental health support from our mental health first aiders. Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Glasgow, Scotland, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our store in Glasgow Princes Square is located in the heart of the city centre. Trading from 10:00 in the morning until 18:00 in the evening (subject to seasonal change). Conveniently situated just a short 10-minute walk from Glasgow Central Station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.
Feb 16, 2025
Full time
Glasgow, Scotland, United Kingdom , Permanent We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. The role As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. What will I be doing? You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories. With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner What skills do I need? First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows! Natural affinity in learning new systems and processes in a digital environment Honest, trustworthy and dependable - you live by our brand values A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated About the location Our store in Glasgow Princes Square is located in the heart of the city centre. Trading from 10:00 in the morning until 18:00 in the evening (subject to seasonal change). Conveniently situated just a short 10-minute walk from Glasgow Central Station. What we stand for The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future A generous wardrobe allowance so that you can wear our beautiful clothes to work each day Potential to earn more from our team commission scheme We are a disability committed certified employer Employee discount for you to spend with family and friends Up to 2 years service 33 days (25 days + bank holidays) Over 2 years service 36 days (28 days + bank holidays) Access to dental cash plan & free virtual GP appointments through Aviva UNUM employee assistance helpline Life assurance cover Access to discounted gym membership and corporate discounts Free, confidential, wellbeing and lifestyle support with Retail Trust Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause) Health days for you to use either for physical or mental wellness Dedicated mental health support from our mental health first aiders Eye care vouchers, season ticket loans and much more! Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help.