Trinity Estates

CUSTOMER ACCOUNT ADVISOR Trinity Estates £24,000 - £25,000 Hybrid - Hemel Hempstead ROLE OVERVIEW You will play a key role in ensuring customers are supported and debts are recovered efficiently across a large, diverse portfolio. Balancing collections and credit control with excellent service, you will manage the full lifecycle of the Sales Ledger, keeping accounts accurate, queries resolved a click apply for full job details

CLIENT ACCOUNTANT - 12 MONTH FTC Trinity Estates Competitive Office Based - Hemel Hempstead ROLE OVERVIEW You will play a central role in delivering accurate, timely and transparent client accounting for a diverse residential portfolio. Working closely with property managers and internal support teams, you will take ownership of the full service charge accounting cyclebringing rigour to the nu click apply for full job details

BUILDING SAFETY CONTRACTS ADMINISTRATOR Trinity Estates £Competitive, aligned to experience Hybrid Hemel Hempstead ROLE OVERVIEW We're looking for a Building Safety Contracts Administrator to help keep our planned maintenance and servicing programme on track across the portfolio click apply for full job details

CLIENT ACCOUNTANT Hillcrest Estate Management £Competitive Office Based - Bristol ROLE OVERVIEW You will be a trusted partner to our Property Managers and clients, owning the financial health of a varied portfolio of residential developments. Your focus will be to deliver clear, accurate service charge accounts, insightful reporting and confident advice that helps each development run smoothly click apply for full job details

Position: Accounts Assistant Location: Office Based - Head Office, Hobdens 41a Beach Road, Littlehampton, BN17 5JA Working Hours: Monday - Thursday 09:00 - 17:30 and Friday, 09:00 - 17:00 Salary: £24,000 - £24,500 per annum Contract: 12 month FTC About Hobdens Hobdens Property Management Ltd are a Managing Agent based in Littlehampton, West Sussex click apply for full job details

COMPLIANCE PARALEGAL Trinity Estates £Competitive, aligned to experience Hybrid ROLE OVERVIEW We need a Compliance Paralegal who can take full ownership of data protection and information governance matters across Trinity Property Group, handling them accurately, diligently and within legislative timescales, without being micromanaged click apply for full job details

COMPLIANCE PARALEGAL Trinity Estates £Competitive, aligned to experience Hybrid ROLE OVERVIEW We need a Compliance Paralegal who can take full ownership of data protection and information governance matters across Trinity Property Group, handling them accurately, diligently and within legislative timescales, without being micromanaged click apply for full job details

MAJOR WORKS AND STRATEGIC COORDINATOR Trinity Estates £Competitive, aligned to experience Nationwide / Hybrid ROLE OVERVIEW We are looking for a Major Works and Strategic Coordinator to play a central role in the delivery of major works and asset-related projects across Trinity Property Group click apply for full job details

Job Title: Client Accountant Location Hybrid/Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours Monday - Friday, 09:00-17:15 Salary - Competitive Contract - Permanent About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales click apply for full job details

GROUP PROCUREMENT MANAGER TPG • Circa £50,000 + Car allowance, aligned to experience • National (with travel as required) ROLE OVERVIEW We need a Group Procurement Manager to take ownership of our national supplier strategy and build something that works: a rationalised, trusted, well-governed supplier network that our property management teams can rely on every day. This is a new role leading an established contracts team. You will inherit a supplier base that spans multiple brands and regions, and your job is to cleanse, align and strengthen it, improving service quality, commercial value and compliance across the board. You will set the direction, lead the team and work closely with operational stakeholders to make procurement a genuine enabler of better outcomes for customers. ROLE EXPECTATIONS This is a senior, hands on role with genuine scope to shape how procurement works across the Group. You will be expected to assess the current supplier landscape with clear eyes, identify what needs to change and lead a structured programme to fix it, reducing duplication, closing gaps and raising performance standards. You will manage a small contracts team, set clear standards and ensure that contract administration, renewals and tender activity are delivered with consistency and governance. You will need to hold your own commercially with suppliers, influence internal stakeholders across multiple brands and translate operational needs into effective procurement strategies. WHAT SUCCESS LOOKS LIKE You will be successful in this role if: The supplier base is rationalised, compliant and trusted by operational teams Contract renewals and tender activity are delivered on time, every time Supplier SLA and KPI performance measurably improves Commercial savings and value improvements are demonstrated The contracts team operates with clear accountability and high standards Property and customer support teams can confidently rely on the approved supplier network HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you will be: Developing and implementing the Group-wide procurement strategy Leading supplier rationalisation, performance improvement and alignment programmes Overseeing contract renewals, tender processes and contract administration across all brands Negotiating with suppliers to secure strong commercial terms and quality outcomes Managing and developing the contracts team Defining and monitoring supplier KPIs, SLAs and service review mechanisms Ensuring all suppliers meet health and safety, compliance and accreditation requirements Partnering with property management, operations, finance, risk and regional teams You will be nationally based with travel as required across the Group's brands and regions. WHO THIS ROLE IS FOR This role suits someone who: Has significant senior procurement experience in property services, facilities management, housing, residential block management, construction, maintenance or a related sector Has led supplier rationalisation and procurement transformation programmes Is confident negotiating complex commercial agreements and managing strategic supplier relationships Can lead, develop and get the best out of a small team Understands how to balance cost, quality, compliance and customer outcomes Is comfortable driving change across a structure of independently operating brands EXPERIENCE THAT HELPS Experience managing multi-site, multi-brand or geographically dispersed supplier environments Track record of leading tendering activity, contract renewals and contract administration Experience implementing governance, compliance and supplier assurance processes Good understanding of property maintenance, repairs, compliance services and contractor management Knowledge of health and safety, supplier accreditation and third-party risk management Experience working with operational stakeholders in service-led environments WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays, with additional Christmas closure Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

Job Title: Client Accountant Location Hybrid/Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours Monday - Friday, 09:00-17:15 Salary - Competitive Contract - Permanent About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales click apply for full job details

Senior Client Accountant Client Accounting at Trinity Estates! Location Hemel Hempstead (Hybrid minimum 2 days in office following successful probation) Working hours Monday Friday, 09 15 Salary Competitive Contract Permanent TPG are a well-established and fast-growing Residential Property Management Group operating across the UK and part of the Odevo Group click apply for full job details

Service Charge Accounts Manager position at Trinity Estates Location Hybrid / Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours 09 15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales click apply for full job details

COMPLIANCE PARALEGAL Trinity Estates £Competitive, aligned to experience Hybrid ROLE OVERVIEW We need a Compliance Paralegal who can take full ownership of data protection and information governance matters across Trinity Property Group, handling them accurately, diligently and within legislative timescales, without being micromanaged click apply for full job details

COMPLIANCE PARALEGAL Trinity Estates £Competitive, aligned to experience Hybrid ROLE OVERVIEW We need a Compliance Paralegal who can take full ownership of data protection and information governance matters across Trinity Property Group, handling them accurately, diligently and within legislative timescales, without being micromanaged click apply for full job details

COMPLIANCE PARALEGAL Trinity Estates £Competitive, aligned to experience Hybrid ROLE OVERVIEW We need a Compliance Paralegal who can take full ownership of data protection and information governance matters across Trinity Property Group, handling them accurately, diligently and within legislative timescales, without being micromanaged click apply for full job details

HR ADVISOR Trinity Estates • £Competitive, aligned to experience • Hybrid ROLE OVERVIEW We need an HR Advisor who can take full ownership of a defined client group and provide confident, commercial HR advice without needing to be micromanaged. You'll be the primary HR point of contact for operational managers, trusted to handle complex employee relations cases end-to-end, lead on TUPE transfers, and approve monthly payroll, all while building the kind of trusted relationships that make a real difference to the business. This is a role for someone who knows their employment law, exercises sound judgement, and is comfortable influencing at all levels. ROLE EXPECTATIONS This is a generalist HR role with a strong case management focus, requiring you to balance advisory work, operational responsibilities, and project contribution at the same time. You will need to guide and influence managers, manage risk, and advise on best practice across a wide range of HR matters - from disciplinary and grievance through to restructuring and family-friendly rights. You will be expected to own your cases, lead on TUPE, and take accountability for payroll approval, working closely with the Senior HR Business Partner and Finance team as required. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Managers in your client group trust you and see you as a credible, go-to HR partner Employee relations cases are handled professionally, compliantly, and with clear outcomes TUPE transfers run smoothly, with full compliance and strong post-transfer integration Payroll is approved accurately and on time each month Your advice is commercially sound, legally compliant, and consistently well-judged HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Providing proactive, expert HR advice to your client group on disciplinary, grievance, performance, absence, and occupational health matters Leading complex employee relations cases from investigation through to hearing and appeal Supporting managers through restructuring, redundancy, and organisational design processes Managing TUPE transfers in and out, including post-transfer harmonisation and integration Reviewing and approving monthly payroll submissions, liaising with Finance on reconciliation and year-end activity Advising on flexible working, family-friendly rights, and reasonable adjustments Supporting the annual performance and reward cycle, and contributing to HR policy and project work WHO THIS ROLE IS FOR This role suits someone who: Has solid HR generalist experience with a strong focus on employee relations and case management Has in-depth knowledge of UK employment law and keeps up to date with legislative developments Is confident operating independently on complex and sensitive issues Communicates clearly and professionally with a wide range of internal and external stakeholders Can influence at all levels and takes a commercial, risk-aware approach to HR advice EXPERIENCE THAT HELPS HR generalist background with strong case management experience In-depth knowledge of UK employment law, including TUPE Experience leading TUPE transfers and supporting post-transfer integration Payroll approval or oversight experience Excellent IT and numeracy skills, including proficiency in Microsoft Office and HRIS systems Ability to handle confidential information and sensitive matters with discretion Experience working to tight and often conflicting timeframes WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays, with additional Christmas closure Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

PROPERTY MANAGER Trinity Estates • £Competitive, aligned to experience and portfolio size • Hybrid with site visits across Surrey and Kent ROLE OVERVIEW We need a Property Manager who can take full ownership of a geographically diverse portfolio and run it confidently, commercially and compliantly, without being micromanaged. You'll be trusted with 20 residential developments (approx. 2000 units) across Surrey and Kent, acting as the main point of accountability for service delivery, client relationships and long-term asset care. The portfolio has been sized to be manageable and sustainable, allowing you to focus on quality, consistency and long-term outcomes. ROLE EXPECTATIONS This is a varied, multi-location portfolio that requires strong organisation, sound judgement and confidence dealing with clients, residents and contractors. You will need to balance service quality, cost control and compliance at the same time and be comfortable making decisions rather than escalating them. You will be expected to run your portfolio, spotting issues early, managing risk and improving standards, not just reacting to problems. WHAT SUCCESS LOOKS LIKE You'll be successful in this role if: Your developments are stable, compliant and well managed Clients trust you and see you as their go-to point of contact Budgets, forecasts and expenditure are controlled and transparent Section 20 consultations and major works are delivered smoothly HOW YOU'LL SPEND MOST OF YOUR TIME Most weeks, you'll be: Managing the day-to-day performance of your residential portfolio Building strong relationships with clients, residents and contractors Preparing and controlling service charge budgets and forecasts Overseeing major works projects and Section 20 consultations Carrying out regular site inspections and ensuring H&S compliance Interpreting leases, legislation and best practice to give clear advice You'll work from home, with site visits as required, trusted to manage your time and priorities effectively. WHO THIS ROLE IS FOR This role suits someone who: Has proven experience managing residential block portfolios Is confident handling budgets, major works and client relationships Understands leasehold legislation and industry best practice Communicates clearly and professionally with a wide range of stakeholders Takes pride in delivering a high-quality service EXPERIENCE THAT HELPS Residential property management experience Strong knowledge of the Landlord & Tenant Act and leasehold legislation Familiarity with RICS and ARMA guidelines Experience overseeing Section 20 consultations and major works TPI Associate membership (or willingness to obtain within 12 months) WHAT WE OFFER Competitive salary, aligned to experience Company car or car allowance for field-based roles 24 days holiday plus bank holidays, with additional Christmas closure Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on experience, judgement and approach We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

HEAD OF CLIENT MANAGEMENT Trinity Estates £Competitive, aligned to experience National / Hybrid ROLE OVERVIEW We are looking for a Head of Client Management to take ownership of key client relationships across Trinity Estates and the wider group, ensuring consistent, high-quality service delivery and long-term retention of major accounts click apply for full job details

Customer Accounts Advisor position at Trinity Estates Location - Trinity Estates - Vantage Point, 23 Mark Road, Hemel Hempstead, Herts, HP2 7DN Working Hours - 09:00 - 17:15 Monday - Friday Salary - Competitive About Trinity Estates: Trinity are one of the largest residential property management companies in England and Wales. Working with leading house builders across the country, Trinity provides residential management services nationally. Our property professionals are home based and are located locally to the sites they manage. They are fully supported by a comprehensive team in our Hertfordshire head office which comprises, Surveyors, Accountants, Legal professionals, and a large customer support team. Trinity is part of the Trinity Property Group, an Odevo Group Company. Benefits: The company offers various benefits, including: 24 days annual leave for work-life balance. Discounts on shopping and services through Perkbox. Employee Assistance Programme for confidential support. Hybrid and flexible work opportunities. Financial support for personal development. Opportunities for career growth. Recognition incentives. Cycle to Work scheme for a healthy lifestyle. Employee Referral Scheme for potential bonuses. Job Description: The role of Customer Accounts Advisor is responsible for collections and credit control, as well as maintenance of the Sales Ledger accounts for a given portfolio. Key responsibilities and tasks include: Collections, credit control and query management of a portfolio with a high volume of accounts (largely private-residential customers with the balance being businesses/organisations). Reporting on portfolio aged debt and highlighting major issues to supervisor, management and Property Team. Resolving and co-ordinating resolution of disputes/queries and account queries with internal teams to enable procurement of payment. Corresponding with debtors via telephone, written (letter/email) communications chasing settlements and addressing issues, requests, queries. Generating cyclical (process driven) reminder/chase letters, statements and coordinating instructions to external solicitors, etc. Arranging and monitoring payment plans for accounts in arrears directly with account holders. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: Credit control and customer service experience. Knowledge, experience or an interest in the property management industry (service charge/rent) Excellent communications skills essential - written and spoken. Good IT experience/literacy (Word & Excel). Resilient, tenacious & target driven, with excellent organisation skills. Team player with good work ethics. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. For further information, or to explore more opportunities, you can visit Trinity Estates on or our . If you have questions or would like more details, you can contact our recruitment team at , quoting the reference number .