Trinity Estates

CLIENT ACCOUNTANT Trinity Estates • Competitive • Hybrid - Hemel Hempstead (HP2 7DN) ROLE OVERVIEW You will join a supportive, people-focused finance team at Trinity Estates, taking ownership of a portfolio of client accounts for residential developments. Working in a hybrid pattern from our Hemel Hempstead office (HP2 7DN) and from home, you will deliver accurate, timely reporting and hands-on support to property managers, clients and residents. This is a role where your attention to detail and service mindset really matter. You will be trusted to manage end-to-end accounting cycles for your portfolio, keep cashflow healthy, and present clear financial insights that help teams make informed decisions. In return, you'll gain exposure to a varied portfolio and structured processes within a growing, well-supported group environment. ROLE EXPECTATIONS Most days, you will prepare and review service charge accounts, reconcile client money, and produce accurate reports and packs to deadlines. You will collaborate closely with property managers, answer queries from clients and residents, and liaise with auditors to ensure clean year-end sign-offs. You will continuously improve data quality, processes and controls to keep things running smoothly. WHAT SUCCESS LOOKS LIKE You deliver error-free service charge accounts and reports to agreed timelines, every time. You keep ledgers, bank reconciliations and cashflow fully up to date with clear audit trails. You communicate proactively with property managers and clients, resolving queries quickly and well. You spot variances and trends early, offering practical recommendations to improve performance. You manage busy periods confidently, prioritising effectively without compromising quality. You contribute to process improvements that simplify work and strengthen financial controls. HOW YOU'LL SPEND MOST OF YOUR TIME Preparing service charge year-end accounts, packs and working papers for audit and sign-off. Completing monthly bank reconciliations, ledger reviews and client money reconciliations. Producing management reports, variance analysis and cashflow forecasts for your portfolio. Partnering with property managers to set and monitor budgets, accruals and prepayments. Handling queries from clients and residents, providing clear, timely resolutions. Liaising with external auditors and internal teams to meet statutory and client deadlines. WHO THIS ROLE IS FOR You take ownership, enjoy working to clear deadlines and stay calm under pressure. You communicate clearly, translating financial detail into practical insights for non-finance colleagues. You are meticulous with numbers and documentation, and you value strong controls and process. You are collaborative, helpful and service-oriented, building positive relationships across teams. You are curious and improvement-minded, always looking for ways to make things simpler and better. EXPERIENCE THAT HELPS Experience producing accounts in a property, housing, construction or multi-site environment. Hands-on exposure to service charge accounting, client money, or audit support. Confidence with accounting systems and Excel, including reconciliations and data analysis. Working with stakeholders to explain variances, budgets and forecasts. Participating in process improvements or system transitions within a finance team. WHAT WE OFFER Competitive salary 25 days holiday plus bank holidays Vitality private healthcare Free eye tests and Cycle to Work scheme Fully funded training and professional development, including paid study leave (up to £1,500) Employee referral scheme, up to £1,500 Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your technical accounting capability (especially service charge and reconciliations), stakeholder communication, problem-solving, and how you prioritise and deliver to deadlines We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.

REMEDIATION OFFICER Trinity Estates • £Competitive • Home Based (North & Midlands) ROLE OVERVIEW You will play a key role in ensuring our managed developments remain safe, compliant and well-cared-for by coordinating remediation activity from investigation through to completion. Working across a varied residential portfolio, you will turn complex technical findings into practical, resident-friendly plans that protect people, property and reputations. You will bring structure, pace and professionalism to each case: gathering evidence, prioritising risk, planning works, and keeping everyone aligned - from residents and site teams to contractors, consultants and internal stakeholders. Your calm, people-first approach will ensure clear communication, robust documentation and quality outcomes, every time. ROLE EXPECTATIONS Most days you will be reviewing reports and data, translating them into clear scopes of work, and coordinating suppliers to deliver safe, compliant remediation. You will keep residents informed, track progress and costs, maintain meticulous records and escalate risks promptly. You will also conduct planned site visits to verify quality, progress and resident experience. WHAT SUCCESS LOOKS LIKE Remediation projects delivered safely, on time and within agreed budgets, with clear, auditable records. Risks identified early, prioritised effectively and reduced through well-structured action plans. Residents, clients and colleagues kept fully informed, with timely, empathetic and transparent updates. Robust contractor management: clear scopes, fair tendering, strong H&S oversight and quality assurance. Accurate data and documentation maintained, enabling confident reporting and regulatory compliance. Proactive pursuit of cost recovery routes (warranties, guarantees, claims) to protect client funds. HOW YOU'LL SPEND MOST OF YOUR TIME Reviewing surveys, reports and site intelligence to define remediation priorities and scopes of work. Preparing tender packs, assessing proposals and appointing competent contractors and consultants. Building and tracking project plans, programmes and budgets, with regular progress reviews. Leading meetings and resident updates; issuing clear, accessible communications at key milestones. Carrying out site visits to validate quality, safety controls and adherence to specification. Maintaining compliance records, risk registers and MI dashboards for internal and client reporting. WHO THIS ROLE IS FOR You are a structured, detail-strong coordinator who stays calm, fair and solutions-focused under pressure. You communicate complex, technical matters simply and empathetically to non-technical audiences. You confidently challenge where needed and hold suppliers to account while building positive partnerships. You balance safety, quality and cost, making sound, evidence-based decisions. You are self-motivated, collaborative and comfortable working across multiple live projects. EXPERIENCE THAT HELPS Coordinating building safety or defect remediation projects, including façade, fire safety or water ingress. Managing major works in residential property, including scoping, tendering and contractor oversight. Familiarity with H&S principles and construction best practice, including CDM and RAMS. Handling insurance/warranty claims and technical documentation to support cost recovery. Using property, project or asset management systems to track actions, risks and performance. WHAT WE OFFER Competitive salary, aligned to experience Car allowance for field-based roles 24 days holiday plus bank holidays Pension scheme Vitality private healthcare Perkbox membership with discounts across retail, travel and entertainment Fully funded training and professional development, including paid study leave Employee referral scheme Annual salary review Free eye tests and Cycle to Work scheme Long service award Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your technical judgement, stakeholder communication and end-to-end project coordination, using scenario-based questions We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.

PROPERTY MANAGER Trinity Estates • Competitive • Home Based (Devon & Cornwall) ROLE OVERVIEW You will take ownership of a varied residential portfolio spanning Devon and Cornwall, acting as the trusted point of contact for residents, clients and contractors. Home based with regular site visits, you will combine flexibility and autonomy with the support of a larger, people-focused organisation. This is a field-based role that suits someone who enjoys variety and visibility. You will plan your week around scheduled inspections, resident meetings and contractor oversight, ensuring developments are safe, compliant and well-presented, while delivering a responsive, professional service. ROLE EXPECTATIONS You will spend most days balancing proactive site management with responsive customer service: inspecting developments, progressing maintenance works, managing budgets and service charges, and communicating clearly with residents and stakeholders. You will coordinate contractors, ensure compliance and health and safety standards are met, and keep accurate records and reports that reflect the status of each site. WHAT SUCCESS LOOKS LIKE Residents and clients feel informed, supported and confident in the quality and consistency of service. Sites are safe, compliant and well-presented, with issues identified early and resolved promptly. Budgets and service charges are well-managed, with clear reporting and minimal variances. Maintenance programmes run on time and on budget, with strong contractor performance. Communications are timely, professional and solutions-focused, reducing escalations and complaints. Accurate records, inspections and compliance documentation are consistently up to date. HOW YOU'LL SPEND MOST OF YOUR TIME Planning and conducting regular site inspections across Devon and Cornwall. Managing day-to-day maintenance, instructing and overseeing contractors and suppliers. Handling resident queries and communications, providing clear updates and resolutions. Monitoring budgets and service charges, raising and tracking works orders and invoices. Ensuring compliance with health and safety, risk assessments and statutory requirements. Preparing reports, meeting notes and action plans, and following through to completion. WHO THIS ROLE IS FOR You are a proactive, organised property professional who thrives on autonomy and accountability. You build strong relationships and communicate with empathy, clarity and confidence. You balance detail and practicality, moving from planning to execution with ease. You are comfortable traveling for site visits across Devon and Cornwall and managing your own schedule. You bring a continuous improvement mindset and a focus on delivering consistent quality. EXPERIENCE THAT HELPS Experience managing residential blocks or estates, or a similar customer-facing property role. Practical knowledge of service charge budgeting, contractor management and maintenance planning. Familiarity with health and safety, compliance checks and site inspection processes. Confidence using property management systems and producing clear reports and correspondence. Experience working field-based, planning routes and prioritising a dispersed workload. WHAT WE OFFER Competitive salary 25 days holiday plus bank holidays Vitality private healthcare Free eye tests and Cycle to Work scheme Fully funded training and professional development, including paid study leave (up to £1,500) Employee referral scheme, up to £1,500 Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on assessing your portfolio management approach, customer communication, problem-solving and judgement on real-world scenarios We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.

PROPERTY MANAGER Trinity Estates • Competitive (plus car allowance) • Hybrid - Homebased (Hertfordshire & North East London) ROLE OVERVIEW You will take full ownership of a portfolio of around 15 residential developments across Hertfordshire and North/East London, including a mix of standard blocks, RMC-managed sites and some high-rise buildings. This role is for an established Property Manager who thrives on autonomy, can prioritise effectively and is comfortable travelling between geographically spread developments such as Waltham Cross, Hackney, Enfield, Hertford, Stratford and West Drayton. You will be trusted to manage your portfolio with minimal supervision from day one, handling day-to-day operations, stakeholder relationships and building safety compliance, including awareness of Higher-Risk Buildings (HRB) requirements. In return, you'll have a thorough handover and ongoing support, with site introductions as needed and the flexibility of being home-based with quarterly office visits. ROLE EXPECTATIONS You will lead the operational delivery across your developments, ensuring buildings are safe, compliant and well-maintained while providing a responsive, people-focused service to residents, leaseholders and client directors. Most days you'll be planning site visits, moving actions forward with contractors and suppliers, managing budgets and compliance, and keeping clear, timely communication with all stakeholders. You'll work from home, travel to sites across your patch and attend the office roughly once per quarter (more if you prefer). WHAT SUCCESS LOOKS LIKE You quickly take ownership of your portfolio and maintain clear action plans for every site. Residents, leaseholders and client directors feel heard, well-informed and confident in your management. All compliance, H&S and building safety actions (including HRB requirements where applicable) are proactively managed and evidenced. Budgets, service charges and planned works are delivered on time and within agreed parameters, with clear variance explanations. Contractors are well-briefed, performance-managed and deliver quality, value-for-money outcomes. Issues are anticipated early, escalated appropriately and resolved with minimal disruption. HOW YOU'LL SPEND MOST OF YOUR TIME Visiting developments, completing inspections and following up actions to closure. Managing maintenance, repairs and compliance tasks, including H&S and building safety requirements. Building strong relationships with residents, leaseholders, RMC directors and other stakeholders. Preparing and managing service charge budgets, monitoring spend and approving invoices. Commissioning, briefing and performance-managing contractors and suppliers. Handling day-to-day enquiries, communications and case updates with clear, timely responses. WHO THIS ROLE IS FOR You're an experienced Property Manager who confidently runs your own residential/block portfolio. You're proactive, organised and comfortable making decisions with minimal supervision. You understand the dynamics of RMC/RTM relationships and the demands of complex/high-rise sites. You're comfortable travelling between multiple developments and hold a full UK driving licence. You can start promptly and hit the ground running without extensive training on fundamentals. EXPERIENCE THAT HELPS Managing a mixed residential/block portfolio, including RMC-managed developments. Exposure to high-rise buildings and awareness of HRB requirements and current building safety standards. Preparing and managing service charge budgets and planned maintenance programs. Coordinating contractors and delivering works to quality, time and budget. Handling complex resident/leaseholder queries and chairing site or board meetings. WHAT WE OFFER Competitive salary 25 days holiday plus bank holidays Vitality private healthcare Free eye tests and Cycle to Work scheme Fully funded training and professional development, including paid study leave (up to £1,500) Employee referral scheme, up to £1,500 Support for Army Reserve training ABOUT TRINITY ESTATES Trinity Estates is a leading residential property management company and the flagship brand within the wider Trinity Property Group. Managing a diverse portfolio across the UK, the business supports developments ranging from modern city apartments to large-scale residential estates. Trinity Estates combines strong operational structure with a people-focused approach, delivering a consistent and professional service at scale. For employees, this means access to larger and more varied portfolios, clear processes, strong internal support and genuine opportunities for progression within a growing organisation. As part of a wider group, Trinity Estates offers both stability and career development, making it an ideal environment for those looking to build and progress their career in property management. HOW WE HIRE Initial conversation with our talent team Interview focused on your hands-on block management experience, approach to building safety (including HRB awareness), stakeholder communication, prioritisation under pressure and real-world scenario problem-solving We aim to complete the process within two to three weeks and communicate clearly throughout. INTERESTED? Apply with your CV. All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential.