An exciting new Operations Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager. Key responsibilities Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility. Experience of running a multi shift logistics operation Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Jul 22, 2025
Full time
An exciting new Operations Manager opportunity at DX! All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager. Key responsibilities Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility. Experience of running a multi shift logistics operation Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
An exciting new Shift Manager opportunity at DX! This is a night shift based vacancy All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the shift Lead and engage a team to drive excellent customer service Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards. Monitor KPI's, identify and communicate associated actions and highlight areas for improvement. Provide a shift summary and handover record with any exceptions detailed and actioned. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Jul 17, 2025
Full time
An exciting new Shift Manager opportunity at DX! This is a night shift based vacancy All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the shift Lead and engage a team to drive excellent customer service Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards. Monitor KPI's, identify and communicate associated actions and highlight areas for improvement. Provide a shift summary and handover record with any exceptions detailed and actioned. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Territory Sales Manager An exciting new opportunity at DX! Up to £44,900 inclusive of Car Allowance/Company Car - Year 1 OTE £55k- £75k+ (uncapped commission) Ideally with previous sales experience in the Logistics/Parcels/Freight industry. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 5,400 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: Building a close network of contacts with current and prospective customers you will be able to develop and implement market sector sales plans within your own catchment area. In addition, you will be able to contribute to innovative and creative pipeline solutions alongside sales colleagues nationwide. Key Responsibilities: Work with the General Manager & Regional Sales Manager to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers Achieve and exceed sales targets in line with DX growth across all services Define and manage customer prospects to maximise sales growth Work with the DX Bid Management Team, to deliver effective tender responses to specific customer opportunities Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer Submit accurate and timely business forecasts and chair regular sales meetings Use the sales tools in line with the agreed sales process to maintain and develop sales pipeline and customer information Additional information on this role Our sales roles are exciting, challenging and customer focused. You will love this role if you are able to empathise with a wide range of clients, share your drive and energy with others and be comfortable working alone and as part of a team. Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Jul 17, 2025
Full time
Territory Sales Manager An exciting new opportunity at DX! Up to £44,900 inclusive of Car Allowance/Company Car - Year 1 OTE £55k- £75k+ (uncapped commission) Ideally with previous sales experience in the Logistics/Parcels/Freight industry. All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 5,400 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: Building a close network of contacts with current and prospective customers you will be able to develop and implement market sector sales plans within your own catchment area. In addition, you will be able to contribute to innovative and creative pipeline solutions alongside sales colleagues nationwide. Key Responsibilities: Work with the General Manager & Regional Sales Manager to implement the sales strategy and business plan for the area, making best use of C&D fleet capacity to collect from prospect customers Achieve and exceed sales targets in line with DX growth across all services Define and manage customer prospects to maximise sales growth Work with the DX Bid Management Team, to deliver effective tender responses to specific customer opportunities Demonstrate strong knowledge of the DX Group product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer Submit accurate and timely business forecasts and chair regular sales meetings Use the sales tools in line with the agreed sales process to maintain and develop sales pipeline and customer information Additional information on this role Our sales roles are exciting, challenging and customer focused. You will love this role if you are able to empathise with a wide range of clients, share your drive and energy with others and be comfortable working alone and as part of a team. Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Regional Sales Manager An exciting new Regional Sales Manager opportunity at DX! Up to £64,400 inclusive of Car Allowance/Company Car OTE circa £80k+ All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: The ideal candidate will be required to generate revenue and margin from customers by: Building close and effective working relationships with customers. Delivering the DX sales and marketing strategy within the region Manage the account management team for the region with dotted line responsibility for the sales teams. Creating and implementing market development plans. Identifying and qualifying customer opportunities for new product sales. Developing a multi layered relationship with DX Group departments. Leveraging off existing market sector strongholds to identify and engage with new prospects Key Responsibilities: Plan, develop and implement the business plan for Regional Sales so as to meet agreed organisational performance plans within agreed budgets and timescales. Direct responsibility for managing the Key Accounts team to deliver high performance, through excellent customer retention to meet the revenue targets, identify organic revenue opportunities from their customer base, find new prospects, build the pipeline and to meet the demands of customers. Personally manage specific critical relationships, with both prospective and current customers, winning new business and ensuring those customers needs are understood and met by the business Drive a culture of profit and right first time throughout the Sales and Key Account management team. Continually strive to identify and realise profitable growth opportunities from the existing client base in Regional Sales as well as prospective clients and ensure any necessary support from other DX Group functions is provided. Essential Criteria: Extensive experience within either the industry or Retail, FMCG sector Experience of managing a regional team Strong sales skills (prospecting, qualifying & campaign management) Detailed understanding of sales process and demonstration of world-class sales rigour Proven track record of closing major new business opportunities Excellent networking ability and natural communication style Excellent presentation skills/Microsoft skills i.e. Excel, Word, Email, Access & PowerPoint Problem solving abilities; able to facilitate discussions Able to travel nationally and able to work with the minimum of supervision Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more
Feb 02, 2025
Full time
Regional Sales Manager An exciting new Regional Sales Manager opportunity at DX! Up to £64,400 inclusive of Car Allowance/Company Car OTE circa £80k+ All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. This could be the passport you need for the holiday of your dreams or that special gift for a loved one. We have a team of over 3,000 hard-working and enthusiastic people who think we are more than just a delivery company. We know each consignment tells a story and we know that for someone somewhere, it ll make their day when we deliver exactly on time, every time. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to develop your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: The ideal candidate will be required to generate revenue and margin from customers by: Building close and effective working relationships with customers. Delivering the DX sales and marketing strategy within the region Manage the account management team for the region with dotted line responsibility for the sales teams. Creating and implementing market development plans. Identifying and qualifying customer opportunities for new product sales. Developing a multi layered relationship with DX Group departments. Leveraging off existing market sector strongholds to identify and engage with new prospects Key Responsibilities: Plan, develop and implement the business plan for Regional Sales so as to meet agreed organisational performance plans within agreed budgets and timescales. Direct responsibility for managing the Key Accounts team to deliver high performance, through excellent customer retention to meet the revenue targets, identify organic revenue opportunities from their customer base, find new prospects, build the pipeline and to meet the demands of customers. Personally manage specific critical relationships, with both prospective and current customers, winning new business and ensuring those customers needs are understood and met by the business Drive a culture of profit and right first time throughout the Sales and Key Account management team. Continually strive to identify and realise profitable growth opportunities from the existing client base in Regional Sales as well as prospective clients and ensure any necessary support from other DX Group functions is provided. Essential Criteria: Extensive experience within either the industry or Retail, FMCG sector Experience of managing a regional team Strong sales skills (prospecting, qualifying & campaign management) Detailed understanding of sales process and demonstration of world-class sales rigour Proven track record of closing major new business opportunities Excellent networking ability and natural communication style Excellent presentation skills/Microsoft skills i.e. Excel, Word, Email, Access & PowerPoint Problem solving abilities; able to facilitate discussions Able to travel nationally and able to work with the minimum of supervision Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more
Key Account Manager An exciting new Key Account Manager opportunity at DX! Up to 42,200 inclusive Car Allowance/Company Car plus Bonus All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to progress your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: The Key Account Manager is responsible for managing medium to large customer accounts ensuring the highest levels of customer service for Key DX customers. Proactively engaging with customers to identify possible issues or upcoming increases in volume whilst driving through additional revenue through growth. Key Responsibilities: Communicate with customers on a proactive basis ensuring that they receive the highest levels of customer care. Negotiating annual price increases and driving through additional revenue through upselling and sourcing additional lines of business with current customers Resolving customer issues at all levels working closely with local customer service and operational teams Providing a flow of information between the customer and the business Producing weekly and monthly service reports Additional information on this role Previous experience in a logistics / distribution environment in a similar role is essential. Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition Scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Jan 29, 2025
Full time
Key Account Manager An exciting new Key Account Manager opportunity at DX! Up to 42,200 inclusive Car Allowance/Company Car plus Bonus All About You You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About Us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We are passionate about you developing your career with us; if you want to progress your career, DX will provide the training and the opportunities! Whatever you choose, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role Summary: The Key Account Manager is responsible for managing medium to large customer accounts ensuring the highest levels of customer service for Key DX customers. Proactively engaging with customers to identify possible issues or upcoming increases in volume whilst driving through additional revenue through growth. Key Responsibilities: Communicate with customers on a proactive basis ensuring that they receive the highest levels of customer care. Negotiating annual price increases and driving through additional revenue through upselling and sourcing additional lines of business with current customers Resolving customer issues at all levels working closely with local customer service and operational teams Providing a flow of information between the customer and the business Producing weekly and monthly service reports Additional information on this role Previous experience in a logistics / distribution environment in a similar role is essential. Benefits: Competitive Rates of Pay Holidays: 25 days + Bank Holidays Long Service Recognition Scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
An exciting new Operations Manager opportunity at DX! Up to £40k DOE All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager. Key responsibilities Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility. Experience of running a multi shift logistics operation Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
Jan 29, 2025
Full time
An exciting new Operations Manager opportunity at DX! Up to £40k DOE All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: This role is responsible for leading and managing operational aspects of the service centre on for the DX products ensuring achievement of budgeted and/or targeted service, cost and quality performance measures. The successful candidate will be responsible for the effective management of all employed colleagues, third party subcontractors and owner drivers. They will manage the premises, equipment and consumables, ensuring the most cost effective and high quality performance is delivered. The role will drive and lead the change process to deliver a fully integrated service centre operation in conjunction with the General Manager. Key responsibilities Evident line management experience in production/logistics/mail/ parcels services environment to at least the same level of responsibility. Experience of running a multi shift logistics operation Proven record of delivering great service to Customers and managing on-going Customer relationships. Experience of managing a diverse workforce including sub- contractors, self- employed drivers and PAYE drivers. Experience of managing direct cost budget. Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or similar data base. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Enhanced Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more We look forward to hearing from you!
