Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview The Senior CRM Manager will be accountable for the performance of our online CRM programmes across our core UK, US and DE markets (as well as other ROW activity). They will deliver best in class execution across our customer data platform (Ometria) to deliver incremental customer demand within our agreed allowable (marketing & discount spend). To deliver profitable growth in the US, UK and Germany (as well as other ROW activity) through a best in class customer marketing strategy that continually finds new ways to drive incremental revenue from across the customer lifecycle. This role will report to the Head of CRM. The CRM team is currently split by Email/SMS and Print. This role is to lead our Email/SMS function and will expand as we continue to develop our new CDP (Ometria). Location: 3 days per week based at our North Acton Office & 2 days WFH What You Will Do Lead the planning and execution of customer lifecycle campaigns , ensuring personalised, data-driven communication across all key channels (email, SMS to start with but will be fast followers in Ometria). Drive customer retention and reactivation in line with Boden's brand values and commercial goals . Manage and mentor a high-performing CRM team while working closely with Brand, Data, Digital and Creative teams to deliver cohesive and impactful campaigns. Leverage Ometria to automate and personalize customer communications at scale. Test new approaches & tech to improve performance Turn insights into actions that drive incremental revenue & customer engagement. Work hand in hand with our Brand & Creative teams to make sure every CRM campaign not only performs but looks and feels unmistakeably Boden. You'll be the bridge between data and creative, bringing insight led ideas to life in ways that feel fresh, personal and full of personality. What We Are Looking For Proven experience in a similar role. Ideally with existing Ometria experience. An understanding of how to measure the incremental impact of CRM activity An understanding of commercial performance beyond platform revenue and ROAS. Proven track record of people management: hiring teams, building performance frameworks and managing people. Loves finding solutions to complex problems both technically and intellectually. Enjoys having the ownership and accountability to deliver real change and growth. Able to balance being a technical specialist and a pragmatic thinker. Excellent multi-tasker who takes pride in accuracy and delivering strong results. Outstanding organisational and project management skills. Creative flair and confidence with a positive attitude. A keen eye for an opportunity, with a natural commercial curiosity. Able to influence and drive change across multiple functions. What We Offer Competitive salary & targeted annual bonus scheme. Generous Boden clothing allowance! 30% discount on all current clothing ranges. 25 days Holiday annually, plus Bank Holidays. Online Portal with an array of discounts on retail & entertainment. Virtual GP Service for you and your household! Free onsite parking and subsidised café. We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Aug 18, 2025
Full time
Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview The Senior CRM Manager will be accountable for the performance of our online CRM programmes across our core UK, US and DE markets (as well as other ROW activity). They will deliver best in class execution across our customer data platform (Ometria) to deliver incremental customer demand within our agreed allowable (marketing & discount spend). To deliver profitable growth in the US, UK and Germany (as well as other ROW activity) through a best in class customer marketing strategy that continually finds new ways to drive incremental revenue from across the customer lifecycle. This role will report to the Head of CRM. The CRM team is currently split by Email/SMS and Print. This role is to lead our Email/SMS function and will expand as we continue to develop our new CDP (Ometria). Location: 3 days per week based at our North Acton Office & 2 days WFH What You Will Do Lead the planning and execution of customer lifecycle campaigns , ensuring personalised, data-driven communication across all key channels (email, SMS to start with but will be fast followers in Ometria). Drive customer retention and reactivation in line with Boden's brand values and commercial goals . Manage and mentor a high-performing CRM team while working closely with Brand, Data, Digital and Creative teams to deliver cohesive and impactful campaigns. Leverage Ometria to automate and personalize customer communications at scale. Test new approaches & tech to improve performance Turn insights into actions that drive incremental revenue & customer engagement. Work hand in hand with our Brand & Creative teams to make sure every CRM campaign not only performs but looks and feels unmistakeably Boden. You'll be the bridge between data and creative, bringing insight led ideas to life in ways that feel fresh, personal and full of personality. What We Are Looking For Proven experience in a similar role. Ideally with existing Ometria experience. An understanding of how to measure the incremental impact of CRM activity An understanding of commercial performance beyond platform revenue and ROAS. Proven track record of people management: hiring teams, building performance frameworks and managing people. Loves finding solutions to complex problems both technically and intellectually. Enjoys having the ownership and accountability to deliver real change and growth. Able to balance being a technical specialist and a pragmatic thinker. Excellent multi-tasker who takes pride in accuracy and delivering strong results. Outstanding organisational and project management skills. Creative flair and confidence with a positive attitude. A keen eye for an opportunity, with a natural commercial curiosity. Able to influence and drive change across multiple functions. What We Offer Competitive salary & targeted annual bonus scheme. Generous Boden clothing allowance! 30% discount on all current clothing ranges. 25 days Holiday annually, plus Bank Holidays. Online Portal with an array of discounts on retail & entertainment. Virtual GP Service for you and your household! Free onsite parking and subsidised café. We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview The Senior CRM Manager will be accountable for the performance of our online CRM programmes across our core UK, US and DE markets (as well as other ROW activity). They will deliver best in class execution across our customer data platform (Ometria) to deliver incremental customer demand within our agreed allowable (marketing & discount spend). To deliver profitable growth in the US, UK and Germany (as well as other ROW activity) through a best in class customer marketing strategy that continually finds new ways to drive incremental revenue from across the customer lifecycle. This role will report to the Head of CRM. The CRM team is currently split by Email/SMS and Print. This role is to lead our Email/SMS function and will expand as we continue to develop our new CDP (Ometria). Location: 3 days per week based at our North Acton Office & 2 days WFH What You Will Do Lead the planning and execution of customer lifecycle campaigns , ensuring personalised, data-driven communication across all key channels (email, SMS to start with but will be fast followers in Ometria). Drive customer retention and reactivation in line with Boden's brand values and commercial goals . Manage and mentor a high-performing CRM team while working closely with Brand, Data, Digital and Creative teams to deliver cohesive and impactful campaigns. Leverage Ometria to automate and personalize customer communications at scale. Test new approaches & tech to improve performance Turn insights into actions that drive incremental revenue & customer engagement. Work hand in hand with our Brand & Creative teams to make sure every CRM campaign not only performs but looks and feels unmistakeably Boden. You'll be the bridge between data and creative, bringing insight led ideas to life in ways that feel fresh, personal and full of personality. What We Are Looking For Proven experience in a similar role. Ideally with existing Ometria experience. An understanding of how to measure the incremental impact of CRM activity An understanding of commercial performance beyond platform revenue and ROAS. Proven track record of people management: hiring teams, building performance frameworks and managing people. Loves finding solutions to complex problems both technically and intellectually. Enjoys having the ownership and accountability to deliver real change and growth. Able to balance being a technical specialist and a pragmatic thinker. Excellent multi-tasker who takes pride in accuracy and delivering strong results. Outstanding organisational and project management skills. Creative flair and confidence with a positive attitude. A keen eye for an opportunity, with a natural commercial curiosity. Able to influence and drive change across multiple functions. What We Offer Competitive salary & targeted annual bonus scheme. Generous Boden clothing allowance! 30% discount on all current clothing ranges. 25 days Holiday annually, plus Bank Holidays. Online Portal with an array of discounts on retail & entertainment. Virtual GP Service for you and your household! Free onsite parking and subsidised café. We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Jul 11, 2025
Full time
Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview The Senior CRM Manager will be accountable for the performance of our online CRM programmes across our core UK, US and DE markets (as well as other ROW activity). They will deliver best in class execution across our customer data platform (Ometria) to deliver incremental customer demand within our agreed allowable (marketing & discount spend). To deliver profitable growth in the US, UK and Germany (as well as other ROW activity) through a best in class customer marketing strategy that continually finds new ways to drive incremental revenue from across the customer lifecycle. This role will report to the Head of CRM. The CRM team is currently split by Email/SMS and Print. This role is to lead our Email/SMS function and will expand as we continue to develop our new CDP (Ometria). Location: 3 days per week based at our North Acton Office & 2 days WFH What You Will Do Lead the planning and execution of customer lifecycle campaigns , ensuring personalised, data-driven communication across all key channels (email, SMS to start with but will be fast followers in Ometria). Drive customer retention and reactivation in line with Boden's brand values and commercial goals . Manage and mentor a high-performing CRM team while working closely with Brand, Data, Digital and Creative teams to deliver cohesive and impactful campaigns. Leverage Ometria to automate and personalize customer communications at scale. Test new approaches & tech to improve performance Turn insights into actions that drive incremental revenue & customer engagement. Work hand in hand with our Brand & Creative teams to make sure every CRM campaign not only performs but looks and feels unmistakeably Boden. You'll be the bridge between data and creative, bringing insight led ideas to life in ways that feel fresh, personal and full of personality. What We Are Looking For Proven experience in a similar role. Ideally with existing Ometria experience. An understanding of how to measure the incremental impact of CRM activity An understanding of commercial performance beyond platform revenue and ROAS. Proven track record of people management: hiring teams, building performance frameworks and managing people. Loves finding solutions to complex problems both technically and intellectually. Enjoys having the ownership and accountability to deliver real change and growth. Able to balance being a technical specialist and a pragmatic thinker. Excellent multi-tasker who takes pride in accuracy and delivering strong results. Outstanding organisational and project management skills. Creative flair and confidence with a positive attitude. A keen eye for an opportunity, with a natural commercial curiosity. Able to influence and drive change across multiple functions. What We Offer Competitive salary & targeted annual bonus scheme. Generous Boden clothing allowance! 30% discount on all current clothing ranges. 25 days Holiday annually, plus Bank Holidays. Online Portal with an array of discounts on retail & entertainment. Virtual GP Service for you and your household! Free onsite parking and subsidised café. We want Boden to be the place everyone wants to work. Friendly, open and tolerant. A best-of-British company with diverse teams, equal opportunities, and fair working and recruitment practices. We believe in hiring the best person for the job whoever they are, helping them thrive in it and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please do not hesitate to let us know.
Senior Designer - Childrenswear page is loaded Senior Designer - Childrenswear Apply locations Boden House, London, UK time type Full time posted on Posted Yesterday job requisition id R1900 Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview A Senior Designer is primarily responsible for designing product ranges and overseeing our Girls and Baby department. They must inspire, mentor and manage a team with the support of the Design Manager and they must be exceptional on brand creative output and ideation, whilst ensuring cohesive ranges across categories that create balanced and unique product for the customer. A brilliant sense of colour, design and print is needed as well as ensuring that Boden brand values are reflected in designs. Location 4 days per week based at our North Acton Office. What You Will Do Follow the seasonal strategy to design unique and innovative ranges for our customer. Lead the team as well as upward management. Pay attention to detail and accuracy from sketch stage to production. Gain inspiration and innovative design ideas from a variety of sources to ensure unique Boden product. Demonstrate strong delegation skills, time management, and prioritization of workload. Regularly present ranges to senior teams and contribute to range building. Ability to edit and present concise ideas, along with self-evaluation and problem-solving skills. Maintain critical path dates and ensure deadlines are met within the team. Produce and check detailed technical CAD drawings and development/artwork packs. Participate in approvals at all stages from development to production, including washes, fabrics, and techniques. Maintain strong relationships with Product teams. Manage PLM activities including uploading tech packs, colours, and creating BOMS. Possess strong fabric, technique/process, and fit knowledge. Conduct regular comp shop and inspirational shopping trips. What We Are Looking For Excellent knowledge of competitor & aspirational brands. Excellent eye for colour, print, and design. Excellent CAD skills including Adobe Illustrator. PLM experience is preferable. Ideally hold a BAhons in Fashion Design, Print, Illustration, or Textiles. Strong relevant design experience at the Designer level. Management experience is required. A proactive attitude towards all aspects of work. Delegation, negotiation, and influencing skills are key. What We Offer Competitive salary & targeted annual bonus scheme. Generous Boden clothing allowance. 30% discount on all current clothing ranges. 25 days Holiday annually, plus Bank Holidays. Online portal with discounts on retail & entertainment. Virtual GP Service for you and your household. Free onsite parking and subsidized café. We encourage applications from diverse backgrounds. If you need adjustments or support during your application, please let us know. Applications must include a strong, up-to-date portfolio. About Us Stylish, Grounded, Uplifting These values guide everything we do at Boden. We are committed to collaboration, honesty, and friendship, creating an ethical, inclusive, and fun environment.
Jul 09, 2025
Full time
Senior Designer - Childrenswear page is loaded Senior Designer - Childrenswear Apply locations Boden House, London, UK time type Full time posted on Posted Yesterday job requisition id R1900 Stylish, grounded, uplifting - these values live through everything we do at Boden. Without the collaboration, honesty and friendship between our teams, we wouldn't be where we are today. We curate a world of beauty that's ethical, inclusive - and importantly - good fun. We inspire you to live your best life. We are Boden. Overview A Senior Designer is primarily responsible for designing product ranges and overseeing our Girls and Baby department. They must inspire, mentor and manage a team with the support of the Design Manager and they must be exceptional on brand creative output and ideation, whilst ensuring cohesive ranges across categories that create balanced and unique product for the customer. A brilliant sense of colour, design and print is needed as well as ensuring that Boden brand values are reflected in designs. Location 4 days per week based at our North Acton Office. What You Will Do Follow the seasonal strategy to design unique and innovative ranges for our customer. Lead the team as well as upward management. Pay attention to detail and accuracy from sketch stage to production. Gain inspiration and innovative design ideas from a variety of sources to ensure unique Boden product. Demonstrate strong delegation skills, time management, and prioritization of workload. Regularly present ranges to senior teams and contribute to range building. Ability to edit and present concise ideas, along with self-evaluation and problem-solving skills. Maintain critical path dates and ensure deadlines are met within the team. Produce and check detailed technical CAD drawings and development/artwork packs. Participate in approvals at all stages from development to production, including washes, fabrics, and techniques. Maintain strong relationships with Product teams. Manage PLM activities including uploading tech packs, colours, and creating BOMS. Possess strong fabric, technique/process, and fit knowledge. Conduct regular comp shop and inspirational shopping trips. What We Are Looking For Excellent knowledge of competitor & aspirational brands. Excellent eye for colour, print, and design. Excellent CAD skills including Adobe Illustrator. PLM experience is preferable. Ideally hold a BAhons in Fashion Design, Print, Illustration, or Textiles. Strong relevant design experience at the Designer level. Management experience is required. A proactive attitude towards all aspects of work. Delegation, negotiation, and influencing skills are key. What We Offer Competitive salary & targeted annual bonus scheme. Generous Boden clothing allowance. 30% discount on all current clothing ranges. 25 days Holiday annually, plus Bank Holidays. Online portal with discounts on retail & entertainment. Virtual GP Service for you and your household. Free onsite parking and subsidized café. We encourage applications from diverse backgrounds. If you need adjustments or support during your application, please let us know. Applications must include a strong, up-to-date portfolio. About Us Stylish, Grounded, Uplifting These values guide everything we do at Boden. We are committed to collaboration, honesty, and friendship, creating an ethical, inclusive, and fun environment.