Sherborne Talent Solutions

I am currently recruiting for an experienced and passionate individual to fulfil the role of Head of Application Support, to lead the delivery and support of a suite of cloud-hosted software solutions across multiple products and clients. You ll oversee support teams across UK and European offices, ensuring exceptional service standards, strong client relationships, and continuous operational improvement. This is a hands-on leadership role that blends service delivery expertise, ITIL-driven process management, and people leadership. Key responsibilities of the role: Lead and manage support teams, driving a culture of accountability, collaboration, and innovation. Oversee ITIL-based service delivery, ensuring SLA/KPI targets are consistently met. Manage Jira Service Desk operations, incident resolution, and root cause analysis. Build insightful Power BI dashboards to track and report on service performance. Act as the primary point of contact for service-related issues, managing client relationships and expectations. Ensure compliance with ISO 27001 standards and develop risk mitigation strategies. Drive continuous improvement initiatives to optimise processes and enhance customer satisfaction. Experience required: 5+ years experience in service delivery management in SaaS, cloud, or enterprise software environments. Strong expertise in ITIL processes, incident management, and RCA. Proficient in Jira Service Desk, Power BI, and familiar with ISO 27001 frameworks. Excellent communicator with proven stakeholder management and team leadership skills. Holds a relevant degree (IT, Business, or similar) certifications such as ITIL, ISO 27001, PMP, or CSM are a plus. What s on offer: A leadership role with real impact on client satisfaction and operational success. A collaborative and supportive culture where initiative and innovation are valued. Hybrid, (weekly office/home split), working model with regular opportunities to travel and engage with clients. If you are a strategic thinker with a hands-on approach to service delivery and team leadership, I would love to hear from you.

Are you a bright, detail-driven professional with a passion for improving how teams work behind the scenes? Do you thrive in fast-paced environments and have a strong interest in people and processes? If so, this could be the ideal opportunity for you! I am seeking a HR Project Analyst to join my clients People Team. This role is perfect for someone with 2 3 years of experience who enjoys bringing order to complexity, excels in documentation and coordination, and wants to make a real impact on how an HR function operates. What you ll be doing Leading the creation of clear, structured, and professional internal documentation Maintaining project trackers and records to the highest standard of accuracy Supporting the People Team with both operational and project-based tasks Mapping and improving core processes to strengthen consistency and governance Collaborating with internal stakeholders to ensure alignment across team workflows Handling repetitive and detail-heavy tasks with care and consistency Acting as a quality control layer across initiatives and outputs Working proactively and independently while contributing to team-wide improvement What we re looking for Advanced Excel skills and high proficiency in Microsoft Office Naturally organised, logical, and thorough in your approach Able to absorb information quickly and adapt to changing priorities Excellent written communication and documentation skills Calm under pressure and capable of managing multiple demands 2 3 years of experience in an analytical, operations, or project coordination role A genuine interest in people, HR, and organisational improvement Desirable (not essential) Experience in a People or HR-related team Familiarity with HRIS systems or project management tools Ready to take the next step? You ll be part of a high-performing team committed to improving how people processes run, and your work will help lay the foundation for long-term business success! Sound s interesting? Apply now for a quick turnaround on your application!

My client is currently on the lookout for a talented and passionate Quantity Surveyor to join their team. In this role, you'll be instrumental in managing and overseeing costs related to safety projects. The ideal candidate will have excellent analytical and numerical abilities, meticulous attention to detail, and a deep understanding of safety contracts. Key responsibilities of the role: Prepare precise and comprehensive cost estimates for safety projects. Analyse project specifications and drawings to determine material, labour, and equipment requirements. Develop and manage project budgets to align with client expectations and financial goals. Monitor and manage project costs throughout the construction phase. Prepare and assess tender documents, including bills of quantities. Evaluate and compare subcontractor and supplier bids and finalise contracts. Implement cost control procedures to track project expenses effectively. Identify and address cost variations, offering mitigation strategies. Conduct site visits to assess completed work and assess its value. Prepare interim and final valuations for payment applications. Identify and mitigate potential risks related to costs and contractual obligations. Administer safety contracts, ensuring compliance with terms. Handle contractual negotiations and correspondence. Maintain accurate project documentation, including cost reports and contracts. Collaborate with project managers, engineers, and stakeholders to achieve project goals. Provide timely and accurate cost advice to support decision-making. Stay informed about industry trends, regulations, and best practices. Contribute to internal process improvement initiatives. Qualifications: Bachelor's degree in Quantity Surveying, Construction Management, or a related field. Demonstrated track record as a Quantity Surveyor within the construction industry. Thorough understanding of construction contracts, procurement processes, and cost management. Proficiency in relevant software, encompassing cost estimating and project management tools. Strong numerical and analytical aptitude. Exceptional communication and negotiation skills. Membership in a recognised professional quantity surveying institution is advantageous. This is a fantastic opportunity to work for a highly successful client with endless exciting projects for you to get your teeth stuck into! Apply now for a quick turnaround on your application and to avoid disappointment!

My client is currently on the lookout for a talented and passionate Senior Design Engineer to join their team specialising in Fire safety solution. This role offers the chance to participate in thrilling projects and collaborate with industry experts. Responsibilities: Produce intricate 2D/3D animations through Revit software. Collaborate with architects, engineers, and team members to craft precise drawings for installations. Utilise Revit tools to design and adjust elements effectively. Ensure adherence to project specifications, codes, and industry standards. Review and refine designs based on feedback from clients and project stakeholders. Maintain well-organised project files and documentation. Requirement: Proficiency in Revit software for 2D/3D animation and building design. Exceptional attention to detail with a track record of producing precise and high-quality work. Ability to collaborate effectively within a team setting. Strong communication skills to articulate design concepts clearly. Familiarity with industry standards, codes, and regulations pertinent to sprinkler design. This is a fantastic opportunity to work for a highly successful client with endless possibility for you to get your teeth stuck into! If you have a passion for design and possess the necessary skills in Revit software - apply now for a quick turnaround on your application and to avoid disappointment!

I am on the hunt for a passionate health and safety officer for my awesome client in the construction sector. This role comes with competitive salary, a generous benefits package and a company car. This hybrid role requires flexibility and a willingness to travel to various project locations across the UK, as well as work from the head office in Staffordshire, or from home. The location of work will depend on where it can most effectively support the company s Health and Safety culture and compliance. The vision for the role will be 3 days on site, London or the West Midlands, 1 day in the office and 1 day working from home. Key responsibilities: Conducting audits on construction sites and equipment inspections. Supporting and promoting a positive safety culture across the business. Facilitating the training and development of staff to enhance awareness and understanding of QHSE standards and their role within the organization. Managing day-to-day Health and Safety activities on sites. Reviewing and improving Safe Systems of Work. Preparing and delivering safety inductions, briefings, and toolbox talks. Driving high standards of safety performance. Monitoring and auditing monthly KPIs. Closing out audit issues and implementing improvements and preventative measures. Handling site inductions and daily audits. Administrative tasks such as uploading paperwork, completing audits, and generating performance league tables. Educating the team on best practices and lessons learned. Ensuring timely completion of actions. Required Skills/Qualifications: Essential: NEBOSH Certification CSCS Card (Managers) First Aid Certification Experience & Behavior's: Demonstrated Health & Safety expertise in construction. Strong decision-making skills with the ability to challenge the status quo when needed. Capable of working independently and mediating risk versus practicality. Experience with lifting equipment. Skills & Attributes: Excellent communication and reporting skills. Proficiency in Microsoft Office applications. Familiarity with internet systems and database programs. Commitment to personal development. Ability to collaborate effectively at all levels within the organization. Desirables: High-level IOSH qualification. TWS/TWC certification. NVQ Level 5 Diploma in Occupational Health & Safety. SMSTS certification. Experience or interest in ISO 9001 and ISO 14001 standards. Ability to provide constructive feedback and actionable insights. This is a role that offers real responsibility, career development opportunities, and pathways across all areas of construction within an employee-owned company. Apply now to avoid disappointment!

I am on the hunt for a Project Design Manager to manage a team responsible for complete design delivery for their assigned projects, ensuring excellence in execution and meeting client expectations. Key Responsibilities Leadership & Mentoring Lead and inspire the design team through all stages of the project. Act as the primary point of contact for client design management. Mentor and develop (trainee) project engineers during the design phase. Design Management Create and manage design programmes aligned with overall project timelines. Monitor and manage design deliverables, change management, and variations. Oversee the creation of models, calculations, drawings, and schedules to ensure they meet internal systems and client standards. Manage BIM deliverables, ensuring compliance with client BIM Execution Plans. Ensure the safe construction of works through effective management of CDM and temporary works requirements. Support the Pre-Construction team during early project stages as needed. Collaboration & Communication Build and maintain strong relationships with clients and project teams. Facilitate clear communication of project objectives to all stakeholders. Conduct weekly project design meetings and hold key stage design reviews. Work closely with the commercial team to manage scope changes and avoid surprises. Represent the design team in project meetings, reporting on progress and quality. Strategic Contributions Define and monitor the project s design delivery strategy in collaboration with the Design Director and Project Manager. Ensure lessons learned are documented and improvements fed back into the business. Reporting & Quality Produce weekly design reports for clients and internal stakeholders. Track design outputs, programme updates, and resource allocations. Ensure all design documents meet quality standards and are thoroughly checked. Ensure all digital model data is accurate and complete. Skills & Behaviors Proven experience in managing design teams and processes. Expertise in balancing commercial, programme, and technical requirements. Strong understanding of current legislation, standards, and codes of practice. Proficient in BIM strategy and best practices. Commitment to eliminating Health and Safety risks in design. Core Values Lead effectively and deliver great results. Foster teamwork and collaboration. Take pride in abilities and deliverables. Strive for continuous improvement. Act with positivity, integrity, and a commitment to safety. This is a unique opportunity for a talented individual to join a forward-thinking team, lead complex projects, and make a lasting impact on the delivery of innovative designs.

Head of Reseller Partnerships Location : Cheshire, UK (with travel across the UK and Ireland 2-3 days per week). Please note: Applicants must be based in Cheshire, UK, as the role requires in-office presence when not travelling. This is an opportunity to work for a fast-growing, forward-thinking organisation dedicated to providing cutting-edge technology and connectivity solutions. They specialise in helping businesses across industries adapt to the future The Head of Reseller Partnerships will be responsible for strategic partnerships and driving growth through collaboration with the reseller network. This role is focused on reseller partners, not directly managing a sales team and will involve a mix of new and existing partnerships. The Role Strategic Partnership Development: Building, managing, and growing relationships with reseller partners to drive sales. Reseller Engagement: Designing and implementing onboarding programs and delivering tailored training for partners to enhance their understanding of our products and solutions. Sales Enablement: Supporting resellers to optimise sales performance, including marketing support and strategic guidance. Market Expansion: Identifying and securing new reseller partnerships to broaden our reach and ensure long-term growth. Cross-functional Collaboration: Working closely with internal teams to align Indirect Sales strategies with broader business objectives. What We re Looking For The ideal candidate will have: Proven Experience: A strong background in channel sales, with an understanding of reseller networks. Sales Acumen: Demonstrated ability to support and drive partner success through training and strategic collaboration. Technical Awareness: Familiarity with technology products and solutions, including hardware and software integration, such as SaaS Communication Skills: Strong interpersonal and negotiation skills, capable of managing relationships across diverse stakeholders. Adaptability: A proactive and innovative mindset to think outside the box and solve challenges creatively. Mobility: Willingness to travel (2-3 days per week) across the UK and Ireland to meet with partners. What is on Offer A competitive base salary. Performance bonus A car allowance. On-site amenities including a gym, canteen, and collaborative spaces. A friendly and dynamic culture that encourages innovation and growth. The opportunity to work in a rapidly evolving industry with plenty of room for professional development. If you are a motivated, experienced sales professional looking for your next challenge, we d love to hear from you!