Railpen Limited

Head of Change Delivery page is loaded Head of Change Deliverylocations: Darlingtontime type: Full timeposted on: Posted Todayjob requisition id: JR2366# Head of Change Delivery IntroWe're looking for someone to lead our Change Delivery function in a permanent, hybrid position based in Darlington, shaping how improvement and transformation land across Member Services. Who we areRailpen is responsible for the safekeeping and investment of around £34 billion in assets and the administration of several pension schemes, including the Railways Pension Scheme, one of the UK's largest and longest established pension funds.Our heritage of looking after the pension needs of the rail industry and its employees gives us our name and our unique outlook on how we serve our members. Railpen takes a holistic view, focusing on how we serve members today and how we can positively impact the communities and the world they will retire into.To learn more about Railpen including our values, culture and purpose, visit our LinkedIn Life page . The RoleIn this role, you lead the delivery of change across Member Services, shaping how projects, releases, and improvements land across the function. Strategic aims become clear, prioritised plans under your guidance, with a strong focus on operational impact, member outcomes, and value for the organisation.You set the tone for effective governance, ensuring every piece of change is aligned, well controlled, and benefits are understood and realised. Working with delivery managers, project managers, release managers, and offshore partners, you create the conditions for smooth, consistent, and well resourced delivery.Financial oversight, risk awareness, and performance measurement form part of your day to day rhythm, making sure change is cost effective, data driven, and firmly rooted in Railpen's ways of working.This role is not eligible for visa sponsorship. Applicants must have the legal right to work in the UK. The PersonYou're an experienced change leader who thrives in complex environments and understands the nuances of transformation, ideally within pension administration or a similar setting. Turning strategic intent into practical delivery is where you're at your best, and you're comfortable steering teams through ambiguity to achieve strong outcomes.Influencing and building alignment comes naturally to you. Whether you're working with senior leaders, delivery teams, or offshore partners, you create clarity, momentum, and confidence. Your approach blends creativity with rigour, willing to explore new ideas while keeping delivery grounded, measured, and effective.Communication is one of your strengths, and you use insight and data to support sound decision making. Above all, you bring a member first mindset and a commitment to delivering change that makes a tangible difference.Our values of integrity, community and alignment are the guiding principles that influence our behaviour. They help us make decisions and shape our relationships with others. They're what we stand for. You will actively demonstrate our values, helping to create a safe environment, to place the needs of the community above oneself and, through a culture of 'fair challenge', align to the best interests of our members. What we can offer you Rewarding you A competitive salary (depending on experience) 28 days annual leave plus bank holidays Generous annual bonus plan We provide membership of the Railways Pension Scheme, a Defined Benefit arrangement under which you get a pension for life and a lump sum when you retire, based on your length of service and pay 4x Life Assurance cover Colleague referral scheme Heath & Wellbeing Private Medical Insurance Employee assistance programme Health cash plan Eye care vouchers Flu vaccination Lifestyle We support hybrid and flexible working along with very generous family leave including 12 months full pay maternity leave and 6 months full pay paternity leave Buy and sell holidays Give as you earn scheme Paid volunteering days Flexible half days leave Electric vehicle leasing Cycle to work scheme Next StepsPlease apply via the apply button or visit by 5pm Friday 6th February. Railpen is committed to creating an inclusive and diverse environment, we value diversity and welcome people from all backgrounds and walks of life .