About Ramp Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year. Ramp's investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine's 100 Most Influential Companies . About the Role As a senior member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary transaction activity to identify and mitigate risks associated with first-party and third-party fraud. We are seeking a detail-oriented professional who is adept at applying fraud detection techniques and leveraging data sources and tools to develop logical courses of action. In addition to technical acumen, this role requires strong interpersonal and communication skills to interact effectively cross-functionally and with customers, external financial institutions, and law enforcement agencies. This is a highly independent role - you'll be one of the first EMEA team members and will help define what success looks like as we continue to scale. Ideal candidates are self-starters who are energized by ambiguity and love creating clarity. What You'll Do Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. Document procedures and proactively identify opportunities for operational process improvement. Work Schedule Requirements: Fraud doesn't operate on a standard 9-to-5 schedule, and neither does this role. Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response. This is essential to maintaining Ramp's commitment to protecting its customers and minimizing risk around the clock. What You Need Minimum 5 years of experience in fraud prevention or investigations Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries Excellent collaboration, written and verbal communication skills Nice to Haves Experience with NACHA rules and regulations Experience in high-growth startups Experience integrating AI into your daily work Knowledge of SQL or Python Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF Pet insurance Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice
Aug 16, 2025
Full time
About Ramp Ramp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year. Ramp's investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies-Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One-as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart. Ramp has been named to Fast Company's Most Innovative Companies list and LinkedIn's Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100 , CNBC Disruptor 50 , and TIME Magazine's 100 Most Influential Companies . About the Role As a senior member of Ramp's Fraud Operations team, you will play a pivotal role in safeguarding the company and its customers against fraudulent activities. This position involves analyzing new account applications, monetary and non-monetary transaction activity to identify and mitigate risks associated with first-party and third-party fraud. We are seeking a detail-oriented professional who is adept at applying fraud detection techniques and leveraging data sources and tools to develop logical courses of action. In addition to technical acumen, this role requires strong interpersonal and communication skills to interact effectively cross-functionally and with customers, external financial institutions, and law enforcement agencies. This is a highly independent role - you'll be one of the first EMEA team members and will help define what success looks like as we continue to scale. Ideal candidates are self-starters who are energized by ambiguity and love creating clarity. What You'll Do Analyze new account applications to detect potential fraud patterns, including identity theft, synthetic identities, and other high-risk behaviors. Evaluate transactional activity, identifying anomalies and irregularities indicative of fraudulent behavior. Thoroughly investigate alerts of first-party and third-party fraud, providing comprehensive documentation of findings. Collaborate with internal teams, such as Credit Risk, Compliance, and Customer Support, to ensure timely resolution of fraud-related issues. Communicate directly with customers to verify account activity, resolve disputes, and gather necessary documentation during investigations. Liaise with external stakeholders, including financial institutions and law enforcement, to support investigations and facilitate recovery efforts when necessary. Stay updated on emerging fraud trends, industry best practices, and regulatory requirements to enhance fraud prevention and detection measures. Perform root cause analyses, document control breakdowns, and work with the strategy and engineering teams to improve fraud controls. Document procedures and proactively identify opportunities for operational process improvement. Work Schedule Requirements: Fraud doesn't operate on a standard 9-to-5 schedule, and neither does this role. Candidates must have the flexibility to work nights, weekends, and holidays as part of a rotating schedule to ensure 24/7 fraud monitoring and response. This is essential to maintaining Ramp's commitment to protecting its customers and minimizing risk around the clock. What You Need Minimum 5 years of experience in fraud prevention or investigations Experience within consumer/corporate/small business cards, payments, invoices, lending, or related industries Excellent collaboration, written and verbal communication skills Nice to Haves Experience with NACHA rules and regulations Experience in high-growth startups Experience integrating AI into your daily work Knowledge of SQL or Python Benefits (for U.S.-based full-time employees) 100% medical, dental & vision insurance coverage for you Partially covered for your dependents One Medical annual membership 401k (including employer match on contributions made while employed by Ramp) Flexible PTO Fertility HRA (up to $5,000 per year) WFH stipend to support your home office needs Wellness stipend Parental Leave Relocation support to NYC or SF Pet insurance Other notices Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Ramp Applicant Privacy Notice
Join the Web3 revolution at Ramp Network! A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. What You'll Be Doing Are you ready to shape the way our products are brought to life and delivered to the world? As our Product Marketing Manager, you'll be at the forefront of crafting strategies that showcase the transformative power of Ramp Network. Your work will be pivotal in defining how our products connect with partners, customers, and the industry at large. You'll own the Go-To-Market (GTM) strategy, crafting compelling narratives that resonate with diverse audiences and empower our partners to realize the full value of what we offer. From designing standout content to building bridges across teams, your storytelling and strategic vision will be instrumental in driving our growth and impact. You'll join a team with a rare mix of ambition, urgency, and warmth, reporting directly to Ziad, our Chief Product Officer-an advocate for this role and the incredible opportunities it holds. This is your chance to step into a dynamic, high-impact position where your creativity, strategic thinking, and ability to connect people and ideas will shine. Help us revolutionise the way the world interacts with Web3-one story, strategy, and product at a time. What You'll Be Working On Market Research: Understand partner needs, industry trends, and the competitive landscape to inform strategy. Develop GTM Strategies: Collaborate with product teams to ensure successful launches that resonate with partners. Create Impactful Content: Produce engaging content for blogs, social media, videos, and more to communicate our value propositions. Manage Channels: Grow our presence on LinkedIn, YouTube, and other platforms. Track and Optimize Performance: Use analytics to refine strategies and improve ROI. Foster Collaboration: Work closely with sales, design, and product teams to align marketing efforts. What You'll Bring Proven experience in product marketing and content creation. Exceptional storytelling and writing skills. Familiarity with analytics and content management tools. Strong project management and adaptability skills. Extra points for: Relevant Web3 and crypto experience and understanding highly valued. A good understanding of blockchain technologies, cryptocurrencies and what motivates Web3 communities. Great working environment Modern and comfy office in London Hybrid working (we expect you to come in 3 days a week) The best laptops and kit to work on Internal Tech meetups on-site & online Team socials funded by us We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self. Our culture has been founder-driven from the start, it is defined by our shared values and behaviours, which are distinctly Ramp Network and represent the organisation that we have built. This is our recipe for success that we all believe in this is how we will win! Check out this short video to learn more about Life working at Ramp Network Diversity and Inclusivity Statement At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success. One of our core values, Radically Inclusive , is enacted daily. We create a space of belonging and support, fostering a tightly-knit team that embraces diversity in all its forms. Being different isn't just welcomed; it unites us and gives us our edge. We give space for all peculiarities, nerdiness, and quirkiness! We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.
Feb 21, 2025
Full time
Join the Web3 revolution at Ramp Network! A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. What You'll Be Doing Are you ready to shape the way our products are brought to life and delivered to the world? As our Product Marketing Manager, you'll be at the forefront of crafting strategies that showcase the transformative power of Ramp Network. Your work will be pivotal in defining how our products connect with partners, customers, and the industry at large. You'll own the Go-To-Market (GTM) strategy, crafting compelling narratives that resonate with diverse audiences and empower our partners to realize the full value of what we offer. From designing standout content to building bridges across teams, your storytelling and strategic vision will be instrumental in driving our growth and impact. You'll join a team with a rare mix of ambition, urgency, and warmth, reporting directly to Ziad, our Chief Product Officer-an advocate for this role and the incredible opportunities it holds. This is your chance to step into a dynamic, high-impact position where your creativity, strategic thinking, and ability to connect people and ideas will shine. Help us revolutionise the way the world interacts with Web3-one story, strategy, and product at a time. What You'll Be Working On Market Research: Understand partner needs, industry trends, and the competitive landscape to inform strategy. Develop GTM Strategies: Collaborate with product teams to ensure successful launches that resonate with partners. Create Impactful Content: Produce engaging content for blogs, social media, videos, and more to communicate our value propositions. Manage Channels: Grow our presence on LinkedIn, YouTube, and other platforms. Track and Optimize Performance: Use analytics to refine strategies and improve ROI. Foster Collaboration: Work closely with sales, design, and product teams to align marketing efforts. What You'll Bring Proven experience in product marketing and content creation. Exceptional storytelling and writing skills. Familiarity with analytics and content management tools. Strong project management and adaptability skills. Extra points for: Relevant Web3 and crypto experience and understanding highly valued. A good understanding of blockchain technologies, cryptocurrencies and what motivates Web3 communities. Great working environment Modern and comfy office in London Hybrid working (we expect you to come in 3 days a week) The best laptops and kit to work on Internal Tech meetups on-site & online Team socials funded by us We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self. Our culture has been founder-driven from the start, it is defined by our shared values and behaviours, which are distinctly Ramp Network and represent the organisation that we have built. This is our recipe for success that we all believe in this is how we will win! Check out this short video to learn more about Life working at Ramp Network Diversity and Inclusivity Statement At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success. One of our core values, Radically Inclusive , is enacted daily. We create a space of belonging and support, fostering a tightly-knit team that embraces diversity in all its forms. Being different isn't just welcomed; it unites us and gives us our edge. We give space for all peculiarities, nerdiness, and quirkiness! We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.
B2C Performance Marketing Manager (Organic Channels) London, England, United Kingdom Join the Web3 revolution at Ramp Network! A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. What You'll Be Doing Are you ready to drive growth and engagement at the heart of the Web3 revolution? As our Organic Growth Lead, you'll be the architect of strategies that bring Ramp Network to new heights. Your work will focus on turning our B2C website into a powerhouse for discovery and engagement, leveraging SEO, CRO, email marketing and push notifications to connect with users in meaningful and measurable ways. You'll take full ownership of our organic growth efforts, crafting strategies that increase traffic and drive results. From optimising content to testing new approaches, your innovative thinking will fuel our mission to make crypto accessible to everyone. Collaborating closely with engineering, product, and design teams, you'll ensure every initiative is built on a foundation of creativity, collaboration, and data-driven decisions. You'll join a team where ambition, urgency, and belief fuel everything we do. Reporting directly to Ziad, our Chief Product Officer-a champion for this role-you'll have the support and vision to make a real impact. What You'll Be Working On Drive Organic Growth: Develop and implement SEO and CRO strategies to boost visibility, traffic, and user engagement. Lead Website Optimization: Manage website content and performance with a focus on enhancing user experience and conversions. Execute Notification Campaigns: Create and optimize email and push notifications that drive results. Analyze and Report: Use tools like SQL and Omni to measure performance and guide improvements. Test and Learn: Design A/B tests to optimize strategies and ensure impact. Collaborate Across Teams: Work closely with brand, engineering, and UX teams to drive impactful growth initiatives. What You'll Bring Proven experience in SEO, CRO, and email marketing. Strong data skills and familiarity with tools like SQL, Omni, and Looker. Strong project management and adaptability skills. Excellent communication and collaboration skills. Extra points for: Relevant Web3 and crypto experience and understanding highly valued. Evidence of success through a proven ability to drive awareness, market share and marketing qualified leads. A good understanding of blockchain technologies, cryptocurrencies and what motivates Web3 communities. Great working environment Modern and comfy office in Dublin Hybrid working (we expect you to come in 3 days a week) The best laptops and kit to work on Internal Tech meetups on-site & online Team socials funded by us We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self. Diversity and Inclusivity Statement At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success. We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.
Feb 19, 2025
Full time
B2C Performance Marketing Manager (Organic Channels) London, England, United Kingdom Join the Web3 revolution at Ramp Network! A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. What You'll Be Doing Are you ready to drive growth and engagement at the heart of the Web3 revolution? As our Organic Growth Lead, you'll be the architect of strategies that bring Ramp Network to new heights. Your work will focus on turning our B2C website into a powerhouse for discovery and engagement, leveraging SEO, CRO, email marketing and push notifications to connect with users in meaningful and measurable ways. You'll take full ownership of our organic growth efforts, crafting strategies that increase traffic and drive results. From optimising content to testing new approaches, your innovative thinking will fuel our mission to make crypto accessible to everyone. Collaborating closely with engineering, product, and design teams, you'll ensure every initiative is built on a foundation of creativity, collaboration, and data-driven decisions. You'll join a team where ambition, urgency, and belief fuel everything we do. Reporting directly to Ziad, our Chief Product Officer-a champion for this role-you'll have the support and vision to make a real impact. What You'll Be Working On Drive Organic Growth: Develop and implement SEO and CRO strategies to boost visibility, traffic, and user engagement. Lead Website Optimization: Manage website content and performance with a focus on enhancing user experience and conversions. Execute Notification Campaigns: Create and optimize email and push notifications that drive results. Analyze and Report: Use tools like SQL and Omni to measure performance and guide improvements. Test and Learn: Design A/B tests to optimize strategies and ensure impact. Collaborate Across Teams: Work closely with brand, engineering, and UX teams to drive impactful growth initiatives. What You'll Bring Proven experience in SEO, CRO, and email marketing. Strong data skills and familiarity with tools like SQL, Omni, and Looker. Strong project management and adaptability skills. Excellent communication and collaboration skills. Extra points for: Relevant Web3 and crypto experience and understanding highly valued. Evidence of success through a proven ability to drive awareness, market share and marketing qualified leads. A good understanding of blockchain technologies, cryptocurrencies and what motivates Web3 communities. Great working environment Modern and comfy office in Dublin Hybrid working (we expect you to come in 3 days a week) The best laptops and kit to work on Internal Tech meetups on-site & online Team socials funded by us We are fueled by a strong sense of community, purpose, and the drive to build a sustainable business. Together, we nurture a culture of high performance, low egos, receptive minds, and collaboration. We provide space for ambition, trust and empowerment to allow you to be your best self. Diversity and Inclusivity Statement At Ramp Network, inclusivity and equality are core to our mission, and we strive to embed these values in every aspect of our operations. We believe that a diverse and inclusive workplace fosters innovation, collaboration, and success. We are proud of the progress we have made as a fast-growing start-up, but we recognize that our journey is ongoing. We look forward to evolving our diversity, equity, and inclusion practices further in 2025 and beyond, creating a workplace where everyone can thrive.