Role As Regulatory Legal Counsel (UK & EU), you will report to the Director of Regulatory Affairs and do a broad range of work, including new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions to advise them in their decision making, lead and assist on projects, work on negotiating and drafting agreements and communicate about legal issues with other lawyers and non-lawyers, balancing business and legal perspectives. Responsibilities Lead on the legal and regulatory aspects of new product launches, existing product development and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to identify, evaluate and discuss risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Requirements UK/ EU qualified lawyer You worked in a law firm and in house, gaining relevant fintech experience (ideally in a payments / FinTech environment) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business and contribute to driving its growth A good fit for this role is Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track and prioritise well Driven - you thrive in an ambitious, target oriented company Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Jul 27, 2025
Full time
Role As Regulatory Legal Counsel (UK & EU), you will report to the Director of Regulatory Affairs and do a broad range of work, including new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions to advise them in their decision making, lead and assist on projects, work on negotiating and drafting agreements and communicate about legal issues with other lawyers and non-lawyers, balancing business and legal perspectives. Responsibilities Lead on the legal and regulatory aspects of new product launches, existing product development and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to identify, evaluate and discuss risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Requirements UK/ EU qualified lawyer You worked in a law firm and in house, gaining relevant fintech experience (ideally in a payments / FinTech environment) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business and contribute to driving its growth A good fit for this role is Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track and prioritise well Driven - you thrive in an ambitious, target oriented company Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels The Role As Team Leader, you will be responsible for leading all aspects of our growing team of Customer Service Representatives. The Customer Support team is at the forefront of our business, answering our community's questions and tending to their needs! You will motivate, review, and assess individual and team performance on a real-time basis, from a service quality perspective as well as efficiency and productivity. Your responsibilities also include shift leader duties, overseeing smooth operations of the customer service function during scheduled shifts to achieve targets. You should be passionate about customer service and be excited to lead a team that is committed to providing an exceptional customer experience. Responsibilities Team Leadership and Management Lead, motivate, and manage a team of Senior Agents to achieve individual and team performance goals. Conduct regular team meetings and one-on-one check-ins to provide feedback, set expectations, and address any concerns. Foster a positive and collaborative team environment. Performance Improvement Develop and implement strategies to improve Senior Agents' productivity, efficiency, and quality of work. Monitor team performance and report on metrics to senior management. Provide coaching opportunities to team members. Customer Issue Resolution Handle escalated customer issues and ensure prompt resolution. Ensure complaints are handled in respect of SLAs and regulations. Ensure app reviews are answered in respect of SLAs. Support and Development Help and assist Senior Agents in handling complex cases. Provide Senior Agents the support required to perform their daily tasks. Recruitment and Onboarding Assist in the recruitment and onboarding of new team members. Compliance and Reporting Ensure team compliance with company policies and procedures. Communicate challenges to management. Project Management Lead and manage projects assigned by management, ensuring timely and successful completion. Collaborate with cross-functional teams to achieve project goals and deliverables. Requirements Language Proficiency: Fluent in English and at least one additional language (French, Italian, Spanish, Portuguese or German). Experience: Minimum 2 years of experience in a Customer Service Department, with a proven track record of meeting or exceeding performance expectations. Leadership & Development: Strong interest in developing leadership skills with the ability to drive accountability, team performance, and talent development in a fast-paced, evolving environment. Communication & Interpersonal Skills: Exceptional written and verbal communication skills, with the ability to build trust and collaboration across teams, management, and cross-functional departments. Organizational & Problem-Solving Skills: Ability to prioritize tasks efficiently, manage multiple responsibilities, and maintain a solution-oriented mindset under pressure. Customer-Centric Mindset: Passionate about enhancing the customer experience and continuously improving customer satisfaction. Data & Analytical Skills: Proficiency in Excel and the ability to leverage data-driven insights to inform decisions. Flexibility & Commitment: Willingness to work regular weekend shifts and adapt to changing business needs. Industry Knowledge: Understanding of the financial industry, including familiarity with money transfer services, banking, or fintech operations. Location: Must be available to work on-site at our offices in Casablanca or London. Desired Experience in quality review Experience in Zendesk, Explore and SQL Financial industry knowledge Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Jul 24, 2025
Full time
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels The Role As Team Leader, you will be responsible for leading all aspects of our growing team of Customer Service Representatives. The Customer Support team is at the forefront of our business, answering our community's questions and tending to their needs! You will motivate, review, and assess individual and team performance on a real-time basis, from a service quality perspective as well as efficiency and productivity. Your responsibilities also include shift leader duties, overseeing smooth operations of the customer service function during scheduled shifts to achieve targets. You should be passionate about customer service and be excited to lead a team that is committed to providing an exceptional customer experience. Responsibilities Team Leadership and Management Lead, motivate, and manage a team of Senior Agents to achieve individual and team performance goals. Conduct regular team meetings and one-on-one check-ins to provide feedback, set expectations, and address any concerns. Foster a positive and collaborative team environment. Performance Improvement Develop and implement strategies to improve Senior Agents' productivity, efficiency, and quality of work. Monitor team performance and report on metrics to senior management. Provide coaching opportunities to team members. Customer Issue Resolution Handle escalated customer issues and ensure prompt resolution. Ensure complaints are handled in respect of SLAs and regulations. Ensure app reviews are answered in respect of SLAs. Support and Development Help and assist Senior Agents in handling complex cases. Provide Senior Agents the support required to perform their daily tasks. Recruitment and Onboarding Assist in the recruitment and onboarding of new team members. Compliance and Reporting Ensure team compliance with company policies and procedures. Communicate challenges to management. Project Management Lead and manage projects assigned by management, ensuring timely and successful completion. Collaborate with cross-functional teams to achieve project goals and deliverables. Requirements Language Proficiency: Fluent in English and at least one additional language (French, Italian, Spanish, Portuguese or German). Experience: Minimum 2 years of experience in a Customer Service Department, with a proven track record of meeting or exceeding performance expectations. Leadership & Development: Strong interest in developing leadership skills with the ability to drive accountability, team performance, and talent development in a fast-paced, evolving environment. Communication & Interpersonal Skills: Exceptional written and verbal communication skills, with the ability to build trust and collaboration across teams, management, and cross-functional departments. Organizational & Problem-Solving Skills: Ability to prioritize tasks efficiently, manage multiple responsibilities, and maintain a solution-oriented mindset under pressure. Customer-Centric Mindset: Passionate about enhancing the customer experience and continuously improving customer satisfaction. Data & Analytical Skills: Proficiency in Excel and the ability to leverage data-driven insights to inform decisions. Flexibility & Commitment: Willingness to work regular weekend shifts and adapt to changing business needs. Industry Knowledge: Understanding of the financial industry, including familiarity with money transfer services, banking, or fintech operations. Location: Must be available to work on-site at our offices in Casablanca or London. Desired Experience in quality review Experience in Zendesk, Explore and SQL Financial industry knowledge Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Role You'll join our legal team of 8 lawyers as Regulatory Legal Counsel (UK & EU) reporting to the Regulatory Lead and play a key role in work as varied as new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions and be an expert at communicating legal issues to non-lawyers and balancing business and legal perspectives. You're a self-starter who is comfortable stepping out of your comfort zone to drive business growth. Responsibilities Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Lead on the legal and regulatory aspects of new product launches and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day complex regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to evaluate and communicate risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Proactively identify risks and collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Requirements You are a UK qualified lawyer with 3-5 years of practising experience in payments You worked in a law firm and in house, gaining relevant fintech experience (ideally in a start-up / scale-up) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business Also you are Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment Driven - you thrive in a fast-paced, target oriented company Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Jul 10, 2025
Full time
Our Mission Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. The Team -> Founded by Harvard grads / 3rd-time founders also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO). -> Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) we like moving fast, and we hire people that do as well. -> Driven by mission, guided by values (see below) - in deed, not just word. -> Team as global as the mission, >30 languages from 25 countries (i.e., if you're interested in learning to make Chicken Moambe, we're the place). About Us Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman's words or TechCrunch article Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones. While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously. Taptap Send allows immigrants to send money home instantly and with no fee , saving money in the process. With a formal market size of >700B alone, we've got a lot more saving to do for our users. Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets. And that's just the beginning We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF). Our Investors Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels Role You'll join our legal team of 8 lawyers as Regulatory Legal Counsel (UK & EU) reporting to the Regulatory Lead and play a key role in work as varied as new product launches, expansion into new markets and ongoing regulatory compliance. You'll work closely with all business functions and be an expert at communicating legal issues to non-lawyers and balancing business and legal perspectives. You're a self-starter who is comfortable stepping out of your comfort zone to drive business growth. Responsibilities Advise on, develop and maintain Taptap Send's regulatory compliance framework in the UK and EU Lead on the legal and regulatory aspects of new product launches and expansion into new markets (including licensing applications if needed) Work cross-functionally with the product, compliance, finance and infosec teams to tackle day to day complex regulatory challenges and ensure ongoing regulatory compliance Collaborate with and support the rest of the legal team to evaluate and communicate risks and develop creative solutions to bridge business priorities in a changing regulatory landscape Proactively identify risks and collaborate with internal and external stakeholders to develop actionable solutions with respect to regulatory or licensing matters Lead or assist with engagement with regulators Requirements You are a UK qualified lawyer with 3-5 years of practising experience in payments You worked in a law firm and in house, gaining relevant fintech experience (ideally in a start-up / scale-up) You understand and can navigate the regulatory frameworks governing financial products and services You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business Also you are Outgoing - you love speaking to people and enjoy building meaningful relationships Execution Oriented - we have an 'impact first' philosophy and a lot to get done. You should be able to take an idea to implementation Mission Oriented - you are passionate about working for a net positive organisation / tech for good Organised - you have a system for how you approach your work that can keep you on track in a scrappy startup environment Driven - you thrive in a fast-paced, target oriented company Taptap Values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.