Haart Estate Agents
Norwich, Norfolk
People skills We're on the hunt for a dynamic, driven, and customer-obsessed Sales Adviser to join our high-energy team in Norwich. If you thrive on meeting new people, love the thrill of closing deals, and are passionate about building relationships, this is your chance to shine. In this role, you'll be at the forefront of our business - actively canvassing, prospecting, and uncovering exciting new opportunities in your local area. As a Sales Adviser, you won't just be generating leads; you'll be driving growth, expanding our market presence, and becoming a trusted face of our Estate Agency within the community. This is the perfect opportunity for a motivated sales professional who wants to make a real impact, build a strong pipeline of business, and play a pivotal role in our continued success. If you're ambitious, proactive, and ready to take ownership of your results, we'd love to hear from you. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Norwich, you will receive £25000 basic salary Complete on target earnings of £42000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Norwich 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Norwich Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Ipswich Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Before starting with us, you will need to provide proof of business insurance for your vehicle. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indsa
People skills We're on the hunt for a dynamic, driven, and customer-obsessed Sales Adviser to join our high-energy team in Norwich. If you thrive on meeting new people, love the thrill of closing deals, and are passionate about building relationships, this is your chance to shine. In this role, you'll be at the forefront of our business - actively canvassing, prospecting, and uncovering exciting new opportunities in your local area. As a Sales Adviser, you won't just be generating leads; you'll be driving growth, expanding our market presence, and becoming a trusted face of our Estate Agency within the community. This is the perfect opportunity for a motivated sales professional who wants to make a real impact, build a strong pipeline of business, and play a pivotal role in our continued success. If you're ambitious, proactive, and ready to take ownership of your results, we'd love to hear from you. Be part of a supportive, ambitious, and high-performing team dedicated to your success and career progression. If you have a passion for sales, property, and delivering outstanding customer service, this is the perfect opportunity to grow and thrive in the property industry. As a Sales Adviser at haart Estate Agents in Norwich, you will receive £25000 basic salary Complete on target earnings of £42000 per year Additional commission scheme Access to company-wide incentive programmes. Full-time working hours: 8:30am to 6pm four weekdays per week, and 9am to 5pm every Saturday Additional benefits as a Sales Adviser at haart Estate Agents in Norwich 30 days annual leave (includes bank holidays ) Enrolment at the Spicerhaart Learning & Development Centre Continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Personal 'Talk Time' with our CEOs Opportunity to earn a place in the CEO Exclusive Achievers Club Eligibility for our annual black tie Elevate Awards, in categories related to your role Your journey as a Sales Adviser will begin with one week at the Spicerhaart Learning & Development Centre Purpose-built training location Industry-leading training delivered through one-to-one and group sessions Day-to-day learning led by our industry experts Fully-paid hotel stay for the duration of your training at our Learning & Development Centre in Colchester, depending on travel time and distance An exciting second week at the L&D Centre within your first five-to-six weeks of employment. How you will make an impact as a Sales Adviser at haart Estate Agents in Norwich Ensuring that your daily/weekly/monthly business targets are always met. You will be the custodian of the Spicerhaart Ways for Valuation generation activities within the branch operation. Proactively communicate with all Valuation opportunities contained within our ROSIE software system through high levels of outbound call volumes ensuring that we are always keeping in touch. Ensuring that all call out campaigns targeted at properties for sale are fulfilled and that the ROSIE operating standards are maintained. Attend the Morning Meeting prepared with updates on the week's valuation pipeline. Lead as the Canvassing Champion, implementing a structured door-knocking and zonal canvassing strategy in accordance with the Spicerhaart Way, tracking new listings, withdrawn properties, and opportunities to generate leads. Ensure that ROSIE is utilised appropriately to manage market leads effectively so that no lead is lost. Proactively engage in daily 1:1 meetings with your line manager to identify coaching and business development opportunities. Ensuring that all portal opportunities driven through Rightmove Opportunity Manager and On The Market Valuation Manager are effectively managed on a daily basis. Managing and responding to intranet leads daily. Using ROSIE appropriately to ensure that all Local Owner to Sell (LOTS) customers are communicated with frequently with relevant discussion always looking to close down the Valuation opportunity. Generate referral business through first class customer engagement. Engage in local canvassing and prospecting activities in line with company processes, including social media, door knocking, telephone prospecting, and leaflet distribution. Be responsible for building your own personal brand through frequent social media and video usage. Take inbound calls ensuring that applicant registration is fulfilled in line with company training and that all opportunities for Valuations, viewings and Financial Services are identified and closed. The characteristics that will make you a successful Sales Adviser at haart Estate Agents in Ipswich Passion Ambition Drive Strong work ethic Positive mindset Professional Good communicator People skills Customer-focused Respectful The Finer Details Full, clean UK driving licence. Access to your own vehicle, which must be in good condition. Before starting with us, you will need to provide proof of business insurance for your vehicle. Ability to work both independently and within a team. Basic IT proficiency and a keen eye for detail. Legal entitlement to live and work in the UK as per the Immigration, Asylum, and Nationality Act 2006. Evidence of right to work in the UK, such as: Passport, or Birth Certificate. At some point(s) in your application process, you will be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. Please note : If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: indsa
Haart Estate Agents
Colchester, Essex
The Pre-Tenancy and Compliance Coordinator is responsible for managing the administrative process of new tenancies and re-lets, ensuring that all compliance checks, documentation, and contracts are completed accurately and on time. You will also be responsible for carrying out day-to-day landlord, property and contractor compliance tasks across the lettings portfolio. This includes monitoring certification expiries, arranging renewals, chasing landlords and contractors, and maintaining accurate compliance records. The role supports the smooth onboarding of tenants, reducing void periods and protecting the business from compliance risk, whilst also ensuring that the company meets all statutory requirements, reducing risk exposure and protecting tenants, landlords, and the business. This includes coordination with landlords, tenants, contractors, and internal colleagues. Ref: Intpm As a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester you will receive: £26500 to £29500 OTE per year Full-time working hours: 9am to 6pm (Monday to Friday). Note: Saturdays as and when required in line with the needs of the business, with time off off in lieu Your additional benefits as a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester 30 days annual leave (includes bank holidays ) Comprehensive and continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Key responsibilities of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester Maintain accurate compliance records and/or due diligence mitigation for Gas, EPC, EICR, Licensing & Smoke & CO Alarms Liaise with central Operations function to instruct internal License applications Chase landlords and contractors for renewals ahead of expiry. Process and log AML and Right to Rent checks. Ensure compliance data is entered correctly into CRM systems. Escalate non-compliant cases to Central PM Manager. Contribute to audit preparation and quality assurance processes. Manage pre-tenancy checks, including AML and Right to Rent requirements. Prepare and issue tenancy agreements and supporting documentation. Ensure compliance with statutory requirements. Coordinate with field Residential Lettings agents & Property Managers, landlords, tenants, and contractors to ensure readiness for move-in. Maintain accurate records in our CRM system. Role Competencies of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester Attention to Detail: Ensures accuracy in tenancy documents and in managing compliance data. Organisational Skills: Ability to prioritise workload and manage deadlines, whilst managing multiple cases. Communication: Clear, professional communication with landlords, contractors, and tenants. Compliance Knowledge: Understanding of key statutory requirements. IT Proficiency: Confident in using CRM and document management systems. Customer Focus: Commitment to providing excellent service to landlords and tenants. Teamwork: Collaborative approach, supporting Managers and colleagues. Core Competencies of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester Works well with others to create a team spirit and an enjoyable working environment. Delivers outstanding customer service by exceeding expectations. Focuses on results to deliver business success. Follows company standards and procedures. Embraces responsibility and accountability. Demonstrates professionalism, honesty and integrity. Demonstrates a thirst for development. The Finer Details To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance At some point(s) in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. 30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday. Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Acquisition Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website
The Pre-Tenancy and Compliance Coordinator is responsible for managing the administrative process of new tenancies and re-lets, ensuring that all compliance checks, documentation, and contracts are completed accurately and on time. You will also be responsible for carrying out day-to-day landlord, property and contractor compliance tasks across the lettings portfolio. This includes monitoring certification expiries, arranging renewals, chasing landlords and contractors, and maintaining accurate compliance records. The role supports the smooth onboarding of tenants, reducing void periods and protecting the business from compliance risk, whilst also ensuring that the company meets all statutory requirements, reducing risk exposure and protecting tenants, landlords, and the business. This includes coordination with landlords, tenants, contractors, and internal colleagues. Ref: Intpm As a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester you will receive: £26500 to £29500 OTE per year Full-time working hours: 9am to 6pm (Monday to Friday). Note: Saturdays as and when required in line with the needs of the business, with time off off in lieu Your additional benefits as a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester 30 days annual leave (includes bank holidays ) Comprehensive and continued training as you grow and develop within your role Career progression opportunities Employee Assistance Programme (24/7 access to our confidential helpline) Eye care Employee Referral Bonus Company Pension Scheme Key responsibilities of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester Maintain accurate compliance records and/or due diligence mitigation for Gas, EPC, EICR, Licensing & Smoke & CO Alarms Liaise with central Operations function to instruct internal License applications Chase landlords and contractors for renewals ahead of expiry. Process and log AML and Right to Rent checks. Ensure compliance data is entered correctly into CRM systems. Escalate non-compliant cases to Central PM Manager. Contribute to audit preparation and quality assurance processes. Manage pre-tenancy checks, including AML and Right to Rent requirements. Prepare and issue tenancy agreements and supporting documentation. Ensure compliance with statutory requirements. Coordinate with field Residential Lettings agents & Property Managers, landlords, tenants, and contractors to ensure readiness for move-in. Maintain accurate records in our CRM system. Role Competencies of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester Attention to Detail: Ensures accuracy in tenancy documents and in managing compliance data. Organisational Skills: Ability to prioritise workload and manage deadlines, whilst managing multiple cases. Communication: Clear, professional communication with landlords, contractors, and tenants. Compliance Knowledge: Understanding of key statutory requirements. IT Proficiency: Confident in using CRM and document management systems. Customer Focus: Commitment to providing excellent service to landlords and tenants. Teamwork: Collaborative approach, supporting Managers and colleagues. Core Competencies of a Pre-Tenancy & Compliance Coordinator at Spicerhaart in Colchester Works well with others to create a team spirit and an enjoyable working environment. Delivers outstanding customer service by exceeding expectations. Focuses on results to deliver business success. Follows company standards and procedures. Embraces responsibility and accountability. Demonstrates professionalism, honesty and integrity. Demonstrates a thirst for development. The Finer Details To be eligible to proceed in our recruitment process, you will need: Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006) We'll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate We will also need Proof of Address National Insurance At some point(s) in your application process, you may be required to interview via video call. Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone. Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy. Employee referrals are subject to the terms stated in our Employee Referral Scheme. 30 days' paid annual leave includes bank holidays - day in lieu if you happen to work the bank holiday. Please note: If you are successful in your application for this role but voluntarily leave the role within the first 12 months of employment, you may be required to reimburse the company for the costs associated with your training programme. Armed Forces Covenant Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Please visit: Equal Opportunities: At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Acquisition Team know and we will be happy to assist to the best of our ability - regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website