Equifax, Inc.

Whether you started from the product side and developed technical skills or started as a technical resource, you have a knack for the product side of the business. You possess the necessary technical product knowledge to drive strategic conversations about the product and enhance value to Equifax and its customers. Equifax is seeking a T echnical Product Owner who is a master at bridging the desires of the customer and the capabilities of the technology, removing barriers to software development. You will be responsible for grooming the product backlog and have insight into technical requirements of individual stories thus creating a more efficient user experience. What you will do Connects with the Customer in partnership with Product Management - Know the customer & stakeholders: Understands the needs of the customers and stakeholders in a broader context; Develops partnerships with Engineering, QA and Architecture leaders; Understands the Problem(s) to be solved: Leads interviews with customers and stakeholders to gather their needs in a business context; Writes and reviews user stories to ensure they capture the customer needs for the development team, to be able to best define the approach to solve the problem; Develops whole product solutions: Develops a holistic understanding of the delivery increments and how the stories developed by the multiple squads work together Contributes to the Plan and Roadmap - Solutioning and Estimation: Drives solutioning and epic decomposition process to groom the backlog of stories as well as initial t-shirt sizing sessions in partnership with engineering, architecture and QA leaders; Partners with QE partners to ensure testing approach and high level use cases are considered in the solution and estimation; Drives MVP definition with stakeholders when applicable; Dependency management: Drives the process to identify, capture and document dependencies required to deliver the plan in partnership with engineering and architecture teams; Partners with dependent teams to negotiate and align commitments around dependencies; Backlog Prioritization and planning: Leads and influences the process of initial estimates and value/effort assessment to define scope of quarterly increments in partnership with technology partners; Drives to the analysis of how work should be sequenced and the implications to the critical path. Manages & Prioritizes Team Backlog(s) - User Story creation: Has developed knowledge about story development best practices to write for own team(s), and can guide more junior POs in their evolution to a mature practice; Prioritization and sprint planning: Leads backlog grooming, prioritization, and sprint planning with Product Management And development team to ensure backlog stays groomed appropriate amount for the type of work conducted, capacity and velocity of team Accountable for the alignment with upstream dependencies to deliver; Testing and Acceptance Criteria: Leads discussions during sprint review to convey execution of team and alignment with acceptance criteria and readiness checklist for sign off; Signs off on Testing plan and approach; Provides final sign-off/acceptance of stories; Demos: Oversees the preparation and delivery of sprint and quarterly demos. Present demos to LT members. Getting and Applying Feedback & Lessons Learned - Captures feedback from Demos: Evaluate feedback value and determine implementation ability to incorporate into story elaboration and Product Management directed enhancements; Delivery Retrospectives: Velocity, quality (incidents/bugs), reasons for delays: Partners with technical leads and product leadership to decide the scope of improvements to be prioritized based on collected learnings; Monitors adoption KPIs: Partners with product leadership to determine potential changes in strategy or approach to address learnings from adoption KPIs; Adopts feedback in future iterations: Takes ownership and can represent the adjustments to the strategy, plan or approach given the collected feedback; Partners with delivery teams to drive the adoption of changes. What experience you need Related product owner experience as a manager in a cloud-based and/or SaaS environment Working experience leading large initiatives with Agile methodology, leading Agile ceremonies and Lean product management Working experience leading large initiatives with data structures, data analytics and AI concepts Experience working with cross functional teams strongly desired; Team lead experience or demonstrated capabilities Exposure and experience understanding and driving capacity, accurately managing against the budget of product initiatives Cloud certification strongly preferred What could set you apart You have the ability build strong relationships with partners across the business; ensure that you understand their role, the needs of their area, and their requirements throughout the project You are a self-starter who is organized, detail oriented, takes initiative with minimal direction, and understands concepts quickly You understand the value of product ownership and can effectively communicate the value proposition You have experience working with multiple partners in a global setting with varying level of needs You bring a consultative, creative and process driven approach to your work You have an aptitude for handling multiple concurrent demands and prioritizing responsibilities in a dynamic, high energy environment Your problem-solving skills enable you to effectively and creatively find solutions for hard problems while maintaining a high level of professionalism and integrity Engage and collaborate with all stakeholders, make people feel heard and understood, are able to say no and stand up for tough calls needed to better serve the business and our clients

As the Head of Product Sales & Consulting - Debt Services, you are responsible for leading and managing the product-focused sales and consulting function. This is a critical role that requires you to be accountable for the associated revenue budget and the performance of your team. Your primary responsibility is to develop the vertical sales strategy and operational sales plan for the division. This involves understanding the market, identifying key growth opportunities, and developing a plan to drive revenue and profitability. You will work closely with your team of business development and consulting representatives to execute this plan and achieve your sales targets. To be successful in this role, you must have a deep understanding of the products and services offered by the division. This will enable you to effectively position them in the market and identify new opportunities for growth. You must also have a keen understanding of the competitive landscape and be able to differentiate the division's offerings from those of its competitors. As a leader, you must also lead by example and inspire your team to achieve their full potential. You will be responsible for coaching and developing your team members, identifying their strengths and weaknesses, and providing them with the support and guidance they need to excel in their roles. This will not only help them grow as professionals but also contribute to the overall success of the division. What you'll do Formulation of Equifax / client joint goals and strategies for assigned sector Develop, implement and own financial plans and forecasts by sector and product group Own the sales process for assigned sectors and support Sales team on key opportunities People management and overall team development Provide the client with a strong voice to ensure that Equifax innovation and custom development work is carried out within a customer centric framework Maintain an active awareness of the many: market, economic, regulatory and technology trends in the consumer finance sector. Oversight of projects being undertaken on the client's behalf. This involves participation in project meetings and being a vital contributor to execution/delivery. Lead multi functional teams to formulate and deliver high ROI client solutions What experience you need Successful sales track record leading complex high value customer relationships Proven success as a Sales Manager in Fintech Has sold and lead consultancy projects Strong experience managing complex strategic relationships Proven resilience and performance in driving revenue and negotiating deals with long sales cycles Strong experience managing complex pricing negotiations Strong experience in presenting to senior-level decision makers Led and managed a sales team ensuring targets are met What could set you apart Commercial CRA Experience ID & Fraud knowledge

We are seeking a Principal Consultant (Commercial Risk) to act as a trusted advisor to our key customers and partners working across multiple vertical markets - banking, insurance, commercial finance, telco, utilities & public sector. You will have an exciting opportunity to work with our key customers to advise them how they should approach challenges and market opportunities. You will also work closely with our partners to optimise commercial opportunities. Acting as an SME from an industry, product, technical, and regulatory perspective, this is an exciting opportunity for an experienced Commercial Risk professional with strong core technical skills and product knowledge to join and be part of a growing commercially focused pre-sales team. What you'll do Provision of specialist pre-sales consultancy expertise in the field of Commercial Risk - trusted advisor to our clients & partners and valued partner to our Equifax colleagues. Responsible for value creation and delivering the Commercial Risk value story to our clients and prospects. Working with our strategic customers as the Commercial Risk subject matter expert across all stages of the customer journey - onboarding, account management and debt collection. Detailed understanding of our customers, including their priorities, challenges and opportunities. Support industry relations via production of white papers, articles and editorials, conference speaking, seminar and trade association attendance. Facilitate consultative workshops & customer discovery sessions - identify solutions to overcome customer critical business issues. Prepare insightful presentations on market trends and customer portfolios to keep the customer informed of their position in the market and where they might be able to make improvements. Build a positive reputation as trusted advisors. Interact closely, effectively & professionally with various client stakeholders - decision makers, economic buyers, users & influencers across multiple touch points e.g. Strategy, Operations, Decision Science & Technology. Build relationships with key individuals in Equifax's client base e.g. Head of Commercial Lending, Operations, Debt Management, Fraud, Analytics, Strategy, etc. Share industry best practice with respect to solution implementation and optimisation in considering Equifax Commercial data and solution offerings. Prepare pitches to address any identified business issues and demonstrate the value such solutions would deliver. Propose solutions considering the Equifax Commercial Bureau suite and design strategies (process and/or technology) to solve for customer needs. Create compelling business cases, use cases & custom journeys to illustrate how Equifax solutions can help a customer achieve their business objectives. Proactively design detailed success criteria and 'what good looks like' in partnership with clients regarding the assessment of Equifax products & solutions. Design and manage trials, assessments, POC's and analytical studies of Equifax products & solutions. Work in partnership with clients to quantify the value of Equifax products and solutions i.e. Return on Investment (ROI) assessments. Provide technical & strategic expertise in preparation of customer bids, proposals, RFI responses & RFP responses. Product development - assist the Product Teams with product strategy, feeding in personal insights, industry best practice, & voice of customer recommendations on future priorities and strategies. Contribute to longer-term strategic business planning & product development for Equifax. Accountable for the delivery of applicable commercial targets relating to your customers and the Equifax UK business. What experience you need Extensive experience supporting clients in the optimal use of data for Commercial risk management purposes. Expert knowledge of Commercial risk management industry best practice, regulations, innovations & future digital technologies. Deep understanding of Commercial risk strategies and processes including emerging or new service initiatives. Understanding of data and insights to support Commercial risk management. Ability to travel regularly within the UK to meet with clients or to attend other Equifax offices and conferences. Demonstrated experience in pre-sales, either for a vendor technology company, CRA, a 'Big 4' or other consulting firm selling services or solutions to banks or financial services companies. Or extensive time spent 'client side' as a Commercial risk management practitioner/leader. Ability to link product capabilities to business value and relate to customer pain points. Strong presentation skills; able to participate in the delivery of workshops to drive definition of scope aligned with Equifax capabilities. Experience in RFP & RFI processes through to formal presentation to senior executives. Ability to communicate effectively with customers, project leads and within Sales team. Likely to have 5-10 years' experience within a Commercial risk environment with a proven track record of delivery. Strong problem-solving and influencing skills. Comfort in presenting to clients and senior stakeholders. Action-oriented with a sense of urgency, coupled with the ability to work well individually and as part of a consulting team. Excellent communication, professional presentation and process/organisational skills, as well as the ability to craft innovative solutions. Excellent project/task management and ability to work unsupervised. What could set you apart You have worked 'client side' for a number of years. You talk our customers language, you have been in 'their shoes'. You have experience working within the CRA or 'Big Data' industry. You have the ability to bring knowledge, expertise and practicality together to provide thought leadership to our clients. You have the ability to build trust and rapport quickly. You have experience in conference speaking. You have a strong professional network within Commercial risk management. You have hands-on solution implementation experience. Excellent analytical skills and exposure to risk modelling.